List of medical facilities/practitioners in Hanoi Prepared by British Embassy Hanoi Updated February 2015 www.gov.uk The following list of medical facilities/practitioners has been prepared by the British Embassy Hanoi for the convenience of British Nationals who may require these services and assistance in Vietnam. It is provided on the understanding that we (the British Embassy) do not assume or undertake any legal responsibility, to you, or those affected, if you choose to take it into account when instructing a medical facility or practitioner. Further and alternatively, we cannot accept any liability to any person or company for any financial loss or damage arising from the use of this information or from any failure to give information. Our aim is to provide our customers with as much relevant information to enable them to make better informed decisions but our lists are not recommendations and should not be treated as such. This list is in alphabetical order.
ARMY 108 HOSPITAL Address: 1 Tran Hung Dao Street, Hoan Kiem District, Hanoi Tel +84 69572400; +84 69555283 Email: bvtwqd108@benhvien108.vn Website: www.benhvien108.vn BACH MAI HOSPITAL Address: 78 Giai Phong St., Dong Da District, Hanoi Tel: +84 4 38693731; +84 4 38686390; +84 4 36291818; Emergency: Ext. 6814 Email: icd.bachmaihospital@gmail.com Website: www.bachmai.gov.vn; www.bachmaihospital.org
HANOI FAMILY MEDICAL PRACTICE Address: 298I, Kim Ma Street, Van Phuc Compound, Ba Dinh District, Hanoi Tel: +84 4 3843 0748 Fax: +84 4 3846 1750 Email: Hanoi@vietnammedicalpractice.com Website: www.vietnammedicalpractice.com they have English speaking staff it s a private facility 24 hour medical clinic offering general practice and emergency medicine, international evacuation and repatriation. offer direct billing services for patients with their insurance (depending on insurance policy). Credit card is accepted staff speak English, French, Japanese, Vietnamese family and friends can visit the hospital during 09:00-21:00 everyday. HANOI FRENCH HOSPITAL Address: 1 Phuong Mai Sreet, Dong Da Distrct, Hanoi Tel: +84 4 35771100; Emergency: +84 4 35741111 Email: administrator@hn.vnn.vn Website: www.hfh.com.vn they have English speaking staff it s a private facility
offer direct billing services for patients with their insurance (depending on insurance policy). Credit card is accepted family and friends can visit the hospital during 14:00-21:00 everyday (depending on different Ward/Unite). No children below 12 years of age are allowed HONG NGOC GENERAL HOSPITAL Address: 55 Yen Ninh Street, Ba Dinh District, Hanoi Tel: +84 4 39275568; ext 0 Email: info@hongngochospital.vn Website: www.hongngochospital.vn they have English speaking staff. No expatriate doctors but admin/reception section can speak English it s a private facility offer direct billing services for patients with their insurance (depending on insurance policy). Credit card is accepted staff speak English, Korean, Vietnamese family and friends can visit the hospital during 07:00-07:30 and 17:30-21:00 everyday. No children below 14 years of age are allowed. INTERNATIONAL SOS HANOI Address: 51 Xuan Dieu Street, Tay Ho District, Hanoi Tel: +84 4 39340666 Fax: +84 4 39340556 Email: han.support@internationalsos.com Website: www.internationalsos.com
they have English speaking staff it s a private facility 24 hour medical clinic offering general practice and emergency medicine, international evacuation and repatriation offer direct billing services for patients with their insurance (depending on insurance policy). Credit card is accepted EHIC Cards are not accepted; repayment plans aren t available staff speak English, Vietnamese, French, Japanese, Korean. Calling to check with ward nurse in advance is recommended. NATIONAL HOSPITAL OF OBSTETRICS AND GYNAECOLOGY (HOSPITAL C) Address: 43 Trang Thi Street, Hoan Kiem District, Hanoi Tel: +84 4 38259281; +84 4 38252161 Fax: +84 4 38254638 Email: lienhe@benhvienphusantrunguong.org.vn; ipmn@hn.vnn.vn Website: www.benhvienphusantrunguong.org.vn; www.phusantrunguong.org.vn national hospital specialising in obstetrics and treatment for very young children NATIONAL HOSPITAL OF PEDIATRICS
Address: 18/879 La Thanh Street, Dong Da District, Hanoi Tel: +84 4 62738873; +84 4 62738532 Website: www.benhviennhitw.org.vn; www.nhp.org.vn national hospital supporting the emergency and treatment for children, both in terms of medical and surgical techniques VIET DUC HOSPITAL (VIETNAM-GERMAN HOSPITAL) Address: 40 Trang Thi St., Hoan Kiem District, Hanoi Tel: +84 4 38253531 Email: bvvd@fpt.vn; bvvd@vduh.edu.vn Website: www.vietduchospital.edu.vn
VINMEC INTERNATIONAL HOSPITAL Address: 458 Minh Khai, Hai Ba Trung District, Hanoi Tel: +84 4 39743556; Emergency: +84 4 39744333 Fax: +84 4 39743557 Email: info@vinmec.com Website: www.vinmec.com {complete as required} they have English speaking staff it s a private facility offer direct billing services for patients with their insurance (depending on insurance policy). Credit card is accepted staff speak English, French, Japanese, Chinese, Korean, Vietnamese family and friends can visit the hospital during 11:00-13:30 and 16:30-21:00 everyday. XANH PON HOSPITAL (ST PAUL HOSPITAL) Address: 12 Chu Văn An Street, Ba Dinh district, Hanoi Tel: +84 4 38233071 Email: bvtwqd108@benhvien108.vn Website: www.xanhponhn.org.vn
Feedback Form for Customers If you do decide to use any of the medical facilities/practitioners on this list, we would like to hear from you. While there is no obligation on your part to provide feedback on the services you receive, any feedback you can give us is helpful. Once completed, please return the form to the Embassy by post to British Embassy, Central Building, 31 Hai Ba Trung, Hoan Kiem Distrct, Hanoi, Vietnam or by email to consularenquiries.vietnam@fco.gov.uk 1. Name of firm: Name of medical practitioner: 2. Date of contact: Are any of the details on our list regarding this provider wrong? (e.g. address, telephone number, etc.) 3. What service did you need? 4. Why did you need this service? Please circle the appropriate boxes below: (a) If the service provided English speaking services, how would you rate the standard of English? Excellent Good Average Poor Very Poor (b) How would you rate the professionalism of the staff? Excellent Good Average Poor Very Poor
(c) How would you rate the overall service received? Excellent Good Average Poor Very Poor (d) How would you rate the value for money? Excellent Good Average Poor Very Poor 5. Do you have any other comments? We would like to share this information with other customers but if you would prefer it not to be seen by others please tick the box Feedback provider s name: Email: Tel. No.: Date: