TERMS AND CONDITIONS OF THE PROMOTION HSBC PREMIER MASTERCARD CREDIT CARD OFFERS 03/2016

Transcription

1 TERMS AND CONDITIONS OF THE PROMOTION HSBC PREMIER MASTERCARD CREDIT CARD OFFERS 03/ The Promotion of HSBC PREMIER MASTERCARD CREDIT CARD OFFERS 03/2016 ( Campaign ) is applicable in all transaction outlets registered by HSBC Bank (Vietnam) Ltd. ( HSBC ) in Vietnam. 2. Eligible products during the Campaign Period: HSBC Premier World MasterCard Credit Cards issued by HSBC in Vietnam ( Cards or HSBC Premier Credit Cards ). Credit Cards which are not eligible to participate in this campaign include: HSBC Visa Platinum / Gold / Classic Credit Cards HSBC Business Credit Cards HSBC Staff Credit Cards 3. Promotion Period: from 8 March 2016 to 29 May 2016, both days inclusive. 4. Campaign Details: 4.1. Offer 1: for new credit card application a. Offer 1 is applicable to those cardholders submitting their new credit card application forms during the period from 8 March 2016 to 27 May 2016 (both days inclusive). b. Primary HSBC Premier World MasterCard Credit Cards: Eligible Primary Cardholders will receive VND 2,000,000 cash back if (1) the credit card application is submitted from 8 March 2016 to 27 May 2016 and approved by HSBC no later than 06 June 2016, and (2) have a total spend on his/her primary credit card from VND 2,000,000 and above within 30 days of the card issuance date and posted no later than 13 July c. Supplementary HSBC Premier World MasterCard Credit Cards: Eligible Cardholders will receive VND 1,000,000 cash back if (1) the supplementary credit card application is submitted at the same time with the primary credit card application from 8 March 2016 to 27 May 2016 and approved by HSBC no later than 06 June 2016, and (2) have a total spend on his/her individual supplementary credit card from VND 1,000,000 and above within 30 days of the card issuance date and posted no later than 13 July Note: Each eligible primary cardholder will be awarded cash back for only one qualified supplementary card irrespective of how many supplementary cards he/she has that meet the total eligible spend. d. The cash back amounts for eligible primary and/or supplementary cardholders will be credited to the credit card accounts of the eligible primary cardholders and for one time only. e. HSBC will award cash back no later than 31 July f. Eligible purchase transactions do not include credit card activation and cash advance transactions (including, but not limited to, cash advance transactions at counters, ATMs or POS and other cash advance transactions), HSBC fee-related transactions by credit and monthly instalment repayment, gambling-related transactions and e-wallets charging by credit. Issued by HSBC Bank (Vietnam) Ltd. PUBLIC Page 1

2 g. Any disputed, cancelled and/or reversed transaction amount will be deducted from the total eligible spend. h. HSBC reserves the right to reject any credit card application form that is illegible, unclear, incomplete and/or not accompanied by supporting documents Offer 2: for credit card usage a. Offer 2 is applicable during the period from 8 March 2016 to 29 May 2016 (both days inclusive). b. Promotion Details: b.1 The primary HSBC Premier World MasterCard credit cardholder who has the highest eligible total spend amount during each week of the Promotion Period ( Week ) will receive one five-day four-night package trip for one person to Maldives valued at VND 39,900,000 ( Travel Voucher ). b.2 The primary HSBC Premier World MasterCard credit cardholder who has the next highest eligible total spend amount during each Week will receive one air ticket voucher valued at VND 10,000,000 ( Air Ticket Voucher ). c. The time frame of a Week is Vietnam time GMT+7 and based on HSBC s system. Week From To Week 1 Tuesday, 8 March 2016 Sunday, 13 March 2016 Week 2 Monday, 14 March 2016 Sunday, 20 March 2016 Week 3 Monday, 21 March 2016 Sunday, 27 March 2016 Week 4 Monday, 28 March 2016 Sunday, 3 April 2016 Week 5 Monday, 4 April 2016 Sunday, 10 April 2016 Week 6 Monday, 11 April 2016 Sunday, 17 April 2016 Week 7 Monday,18 April2016 Sunday, 24 April 2016 Week 8 Monday, 25 April 2016 Sunday, 1 May 2016 Week 9 Monday, 2 May 2016 Sunday, 8 May 2016 Week 10 Monday, 9 May 2016 Sunday, 15 May 2016 Week 11 Monday,16 May 2016 Sunday, 22 May 2016 Week 12 Monday, 23 May 2016 Sunday, 29 May 2016 d. Eligible total spend of each Week of a Cardholder is calculated by summing his/her transaction value amounts of eligible purchase transactions of that Week. HSBC will base eligible purchase on the transaction date and post date as recorded by HSBC s system and shown on credit card statements of cardholders ( Transaction Date and Post Date respectively). An eligible purchase transaction of each Week must have the Transaction Date within the time frame of that Week and have the Post Date no later than 6 June Issued by HSBC Bank (Vietnam) Ltd. PUBLIC Page 2

3 e. Transactions that have been completed during the Promotion Period but not recorded by HSBC s system by 6 June 2016 will not be eligible irrespective of whether cardholders receive the SMS notification messages about the transaction completion or not. f. Eligible purchase transactions do not include credit card activation and cash advance transactions, including, but not limited to, cash advance transactions at counters, ATMs or POS and other cash advance transactions, HSBC fee-related transactions and monthly instalment repayments, gambling-related transactions and e-wallets charging by credit. g. Any disputed, cancelled and/or reversed transaction amount which is recorded in the cardholder s credit card statement during the Promotion period will be deducted from the total eligible spend. h. Eligible transactions must be made by primary cardholders and supplementary cardholders (if any), and must be authentic for personal purposes and allowed by Vietnamese Law. i. Any transaction deemed to be suspicious or ineligible based on transaction time, location or other factors will be deducted from the total eligible purchase amount. HSBC reserves the right to request customers to provide the financial invoice and supporting documents/information to prove that the transaction is eligible. In case the customer does not or fails to prove that the transaction is eligible, HSBC reserves the right to deduct his/her transactions from the value of eligible purchase transactions during the Promotion Period. j. If after a winner receives his/her Reward and his/her eligible purchase transactions are cancelled or reversed, HSBC reserves the right to deduct the value of the Reward from the Primary Cardholder s credit card account. k. There are twelve (12) Travel Vouchers and twelve (12) Air Ticket Vouchers in total to reward HSBC Premier World MasterCard top spenders during the Promotion Period. l. Each winner may receive only one (1) Travel Voucher or one (1) Air Ticket Voucher during the Promotion Period irrespective of the fact that he/she may be one of the top spenders in different Weeks. If a Primary cardholder qualifies for a Travel Voucher in one Week and also qualified for an Air Ticket Voucher in another Week, he/she will be awarded the voucher of the highest value (i.e. the Travel Voucher). m. If there are more than one cardholder with equal highest spend on their credit cards, the winner will be determined by the card where the highest eligible total spend amount is reached first as recorded by HSBC systems Other Terms a. The cash-back amount of Offer 1 (described in Section 4.1) will be shown on the eligible cardholders credit card bank statements of the following cycle after 31 July Details of cardholder who has won Offer 2 (described in Section 4.2) will be announced on HSBC s public website no later than 11 July If customers have questions relating to the results of the promotion, they must inform HSBC within 7 days of the results being published on HSBC s website. b. HSBC will notify the winners via phone / / post (as registered with HSBC) with instructions to collect the Travel Voucher or Air Ticket Voucher. HSBC accepts no liability for undelivered notices due to incorrect phone number / address / correspondent address provided by customers, or if is not received or illegible, or if mail is lost or damaged. Issued by HSBC Bank (Vietnam) Ltd. PUBLIC Page 3

4 c. Time and place to receive the rewards: The winners receive the Travel Voucher or Air Ticket Voucher no later than 29 July 2016 at one of the following HSBC Premier Centers: Ho Chi Minh City Branch: Ground Floor, The Metropolitan Building, 235 Dong Khoi Street, District 1, Ho Chi Minh City. Hanoi Branch: Ground Floor, The Pacific Place, 83B Ly Thuong Kiet Street, Hoan Kiem District, Hanoi. d. Winners are required to present their original identification card or passport and their credit card for verification by HSBC. If the winner authorises another person to collect their prize, the authorized person must present his/her original identification card or passport, the certified copy of the winner s identification/passport and an authorization letter certified by the local authority. e. After 29 July 2016, winners who reject or have not collected their rewards will forfeit their prizes. f. A credit cardholder will be disqualified if he/she performs or is subject to the following at the time of the Promotion result announcement: Submits a card cancellation request or has cancelled his/her credit card; or Are late paying any bank fees, or do not pay the minimum payment due as shown on their statements; or Are delinquent on any of their products with HSBC. g. The Travel Vouchers and the Air Ticket Vouchers cannot be replaced with any other products or exchanged for cash. h. The values of the Travel Voucher and the Air Ticket Voucher are VAT-included. i. The validity period of the Travel Voucher or the Air Ticket Voucher is 06 months from the issuance date. j. The Air Ticket Voucher is redeemable for either domestic or international air tickets of equivalent value. 5. Further information and queries a. Customers may visit HSBC Premier website at for further details of the Promotion, or contact HSBC Premier Contact Center (84 8) b. HSBC is responsible for announcing the Terms and Conditions of this Promotion and the information of the winners of Offer 2 (including full name, the last four digits of their primary credit card) on HSBC s public website ( ) without prior notice or customer consent. 6. General terms a. Winners will bear all costs incurred from the receipt of Offer 2 (if any). b. With the winners consent, The Bank will pay the ad hoc Personal Income Tax (if any) for the prize value on behalf of each winner as stipulated by law; customers are not required to reimburse this tax amount to HSBC. c. By participating in this Promotion, customers accept that HSBC reserves the right to publish or display the name and picture of the customers in announcements and advertisements in newspapers and other media without paying any fees to the customer. Issued by HSBC Bank (Vietnam) Ltd. PUBLIC Page 4

5 d. HSBC is not the supplier of the service used as prizes in the Promotion. Therefore, after collecting their Travel Vouchers or Air Ticket Vouchers, winners must contact the suppliers of the services directly if they have any inquiries or problems related to the services and the use of the vouchers. HSBC is not responsible for responding to inquiries and problems. e. The decisions of HSBC on all matters relating to the Promotion including the result of winners are final, conclusive and binding. f. Standard Terms and Conditions and eligibility requirements of Credit Card in accordance with HSBC s policy shall be applied in conjunction with the Terms and Conditions of this Campaign. g. HSBC reserves the right to amend these Terms & Conditions at any time after completing necessary procedures as required by law. h. These Terms & Conditions are made in both English and Vietnamese. In case of any discrepancy or inconsistency between the English version and Vietnamese version, the Vietnamese version shall prevail. Issued by HSBC Bank (Vietnam) Ltd. PUBLIC Page 5