Enterprise Mobility and Secure Smart Devices Christopher Henry Chief Information Officer Christopher.Henry@ca.gt.com CIO Summit, Montreal, Canada February 12, 2013
About Grant Thornton LLP (Canada) www.grantthornton.ca Leading Canadian accounting and advisory firm. Provide audit, tax and advisory services to Privately held businesses and public organizations Together with Raymond Chabot Grant Thornton (based primarily in Quebec) have 4,000 people in 135 offices across Canada. Canadian member of Grant Thornton International Ltd, with member firms in 100+ countries worldwide.
Agenda Enterprise Mobility and Secure Smart Devices 1. Innovation 2. Device people, use and funding approaches 3. Mobile Device Management System Security and Telecom Expense Management 4. Device data roaming, enablement, reporting and proactive cost containment 5. Document encryption, confidentiality and portability 6. Apps and application portability to mobile devices 7. Desktop portability to mobile devices
Innovation "see a need, fill a need" 1 Innovation restarts the product/service lifecycle 2
Continuous innovation Continuous innovation (typically) improves the way things are accomplished improves efficiency and effectiveness Innovation is driven in organizations by people (everyone) customers your industry and other industries "the adjacent possible" by Steven Johnson, The Natural History of Innovation Caution: Not everyone wants innovation all the time, there is a time and place for it.
Key building blocks of today's businesses Mobile devices Disruption or Enablement? People Systems and technology Processes and methodologies Information
2012 Gartner Matrix for Mobile Device Management Software https://info.mobileiron.com/gartner-magic-quadrant.html
Device people, use and funding approaches Approach depends on business requirements Bring Your Own Device BYOD Employee chooses device, OS and upgrade timing. Employee funds device and monthly costs. Acceptable use policy, awareness and training. Mobile device management system. Encrypted file access and sharing platform. Enterprise note taking platform. Choose Your Own Device CYOD Company chooses device, OS and upgrade timing. Company funds device and monthly costs (depends on businessrequirements role/payback/enterprise apps). Acceptable use policy, awareness and training. Mobile device management system. Encrypted file access and sharing platform. Enterprise note taking platform. Suggestion: Blended program of BYOD and CYOD.
Mobile device management systems Key features 1. Ongoing support for all mobile device platforms 2. Security settings for supported device types and OS 3. Short software release lifecycle and roadmap 4. Cloud and enterprise integration 5. Active directory integration to lighten administration 6. Exchange PowerShell 7. Secure internal access proxy 8. Secure internal web browser
Mobile device management systems Key features 9. Solution developer kit 10.Encrypted app on devices and computers for moving, sharing and storing internal public and private documents from and between SharePoint, devices, servers and computers. 11.Custom app store 12.Easy deployment support 13.Partial to full device wiping 14.Telecom expense management 15.Not included: Device OS, Public app store, email proxy
Device data roaming, enablement, reporting and proactive cost containment (ie. ipass OpenMobile)
Document encryption, confidentiality and portability Go beyond native mobile device encryption (ie. Accellion, box.net, Watchdox) Enterprise encrypted file access and sharing platform. Cloud and on-premise options. Encrypted App on mobile devices and computers for editing, moving, sharing and storing internal public and private documents from and between internal SharePoint, mobile devices, servers and computers as well as with external parties. Some offer secure email delivery via https:// URL via Exchange/Outlook integration. Some offer distributed file encryption, digital rights management and time bomb functionality.
Apps and application portability to mobile devices Solution Developer Kits are available from MDM providers to integrate with enterprise apps. App Type Portability Interface Data Login Airplane mode Native Native Hosted Responsive website That device On device That device On device Any device with web kit browser support Internalexternal hosting On device Internalexternal hosting Internalexternal hosting App based On startup, LDAP possible On startup, LDAP possible Yes it works No it doesn't work No it doesn't work Examples Starbucks taxplanningg uide.ca CDMMedia GTI People Directory jobs.osisko.c om
Desktop portability to mobile devices Powered by virtualization (ie. stone-ware, mokafive, orchardparc) Example mokafive architecture, with Live PC "virtual backpack"
Questions? Christopher.Henry@ca.gt.com
References 1 Rodney Copperbottom Robots movie (2005) 2 http://www.ideaconnection.com/open-innovationarticles/00225-innovate-to-thrive.html