Telenor Global Services Company presentation
Among the major mobile operators in the world More than 176 million mobile subscriptions 33 000 employees Present in markets with 1.3 billion people Mobile operations in 13 markets in Norway, Europe and Asia Revenue distribution A voting stake of 43 per cent (economic stake 33 per cent) in VimpelCom Ltd. with 221 mill. mobile subscriptions in 17 markets Among the top performers on Dow Jones Sustainability Indexes Revenues 2013: NOK 104 bn Mobile subscriptions Norway (24%) Europe excl Norway (24%) Malaysia Thailand Pakistan India Bangladesh 10.9 28 36.5 32.5 49.2 Asia (44%) Broadcast (6%) Other (3%) Montenegro & Serbia Hungary Bulgaria Denmark Sweden Norway 3.5 3.2 4 1.8 2.4 3.2
Number 1 or number 2 positions in most markets
Subscription growth consolidated companies No. of mobile subscriptions world wide, in millions 200 180 166 176 160 147 140 120 120 100 80 70 80 91 60 52 40 20 0 0.6 11.2 1995 2000 2007 2008 2009 2010 2011 2012 2013 pr. Q2 2014
Strong revenue growth 120 100 86 88 90 94 99 102 104 80 75 60 55 40 36.2 20 14.2 0 1995 2000 2005 2006 2007 2008 2009 2010 2011 2012 2013
Sum of the parts post Q1 2014 Based on median estimates compiled by Telenor IR, in % 30 27 25 20 15 12 13 10 5 0 9 8 6 5 2 2 1 Norway Sweden Denmark CEE Thailand Malaysia Bangladesh Pakistan India Myanmar
Group Executive Management (GEM) Telenor Group Jon Fredrik Baksaas Group Finance Richard Aa Group Legal Pål Wien Espen Group People Development Jon Erik Haug Asia Sigve Brekke Europe Kjell-Morten Johnsen Norway Berit Svendsen Group Industrial Development Hilde Tonne Group Strategy & Digital Henrik Clausen Group Corporate Affairs Katja Nordgaard
Norway - A leading position in mobile, Internet and TV services Mobile, Fixed, Internet and TV Country Population (mill.) Company Ownership Subscriptions (thousands) Market position Mobile 5.0 Telenor 100% 3.205 1 Fixed telephony 5.0 Telenor 100% 751 1 Fixed Internet 5.0 Telenor 100% 862 1 TV 5.0 Telenor 100% 530 1 Mobile 5.0 Telenor 100% 3.205 1
Europe* - A long-term presence Mobile operations Country Population (mill.) Company Ownership Subscriptions (thousands) Market position Sweden 9.3 Telenor 100% 2.473 3 Denmark 5.5 Telenor 100% 1.888 2 Hungary 10 Telenor 100% 3.213 2 Montenegro & Serbia 8.1 Telenor 100% 3.504 1 Bulgaria 7.1 Globul 100% 4.005 2 * without Norway
Asia - A strong regional player Mobile operations Country Population (mill.) Company Ownership Subscriptions (mill) Market position Thailand 63 dtac 51.5% 28.039 2 Malaysia 28 DiGi 49% 10.903 3 Bangladesh 162 Grameenphone 55.8% 49 223 1 Pakistan 168 Telenor Pakistan 100% 36.572 2 India 1 200 Uninor 67.25% 32 556 8 * Economic stake
Other companies Telenor has an ownership of more than 50% in 220 companies 100% 100% 100% IV 51% - VII 100% 100% 100% Percentage = Telenor ownership as of Q2 2014
Telenor will remain a growth company and a retail operator Telenor will continue to focus on growth and value creation. Telenor will maintain being a retail operator, with the main share of revenues coming from communication and connectivity services. We will provide new selected digital services to defend this position.
Strategic ambitions 2014 2016 Internet for all Loved by customers Efficient operations Passionate employees Impact societies Strategy Enablers
Expansion of Telenor s CEE footprint One new member in the Telenor Group August 1, 2013: Globul officially consolidated in the Telenor Group. Germanos Bulgaria, operationally integrated with Globul and the leading telecom retailer in the Bulgaria, was included in the transaction. Globul Key facts Present in Bulgaria since 2001. 99.98 % population coverage. Headquarters located in Sofia. Q4 2012: Revenues of EUR 378 million and EBITDA of EUR 135 million (Globul/ Germanos Bulgaria). 4.5 million subscribers. 36 percent subscriber market share. A natural addition to Telenor s CEE footprint Telenor present in Central and Eastern Europe (CEE) since the early 90 s. December 2013: TGS offers direct voice termination to Globul s 4.5 million subscribers.
Telenor Myanmar June 2013: Telenor Group acquired one of the two nationwide telecom licenses issued by the government of Myanmar. April 2014: Telenor Myanmar announced that the first-ever voice call was successfully carried out on the company s live core network in Myanmar. Q&A CEO Telenor Myanmar. September 2014: Telenor will roll out a modern telecommunications network and services that will deliver the benefit. Telenor Myanmar has appointed TGS as their international gateway for all Voice and SMS traffic.
Our values, vision and mission Be respectful VISION Empower societies We provide the power of digital communication, enabling everyone to improve their lives, build societies and secure a better future for all. Keep promises MISSION We are here to help our customers We exist to help our customers get the full benefit of being connected. Our success is measured by how passionately they promote us. Make it easy Be inspiring
Who we are International carrier owned by Telenor ASA Headquartered in Oslo, Norway Global Presence sales offices in 9 countries Financial Strength AA rating Gateway to and from Telenor Operations worldwide Points of Presence (PoP) in Oslo, London, Frankfurt, Budapest, Amsterdam, Copenhagen, Hong Kong and Singapore
Our global presence
Quality concept High quality mobile carrier Telenor Group has more than 176 million mobile subscriptions. This provides us with a unique position to understand the needs of the mobile operators. People & Skills Experienced project teams. Flexible and innovative. GRQ/GSMA Our goal at all times is to have quality standards for our roaming services that are fully compliant with the GSMA Global Roaming Quality framework (GRQ). Quality service 24/7 Customer Support Centre Service Level Agreement (SLA) Proactive Service Level Management
LTE Exchange gateway for Telenor Group companies IPX history IPX network LTE Roaming Exchange Telenor Group recognized the need for a new robust IP backbone to interconnect the Telenor operators and the rest of the world. The GSMA IPX architecture was chosen. IPX networks are evolving in the telecom industry. The future is here, and Telenor Group with TGS is ready to embrace it. Present in Bulgaria since 2001. Global coverage via a single connection. Enables multimedia and mobile data traffic to reside on a common IP infrastructure. Flexible and secure with guaranteed QoS for voice and mobile services. Economic efficiency and technical scalability. Scalable - grow with customer demands. Future proof solution. Telenor present in Central and Eastern Europe (CEE) since the early 90 s. The LTE Exchange gateway for Telenor Group companies. Access to a high quality Diameter signalling network. Enable LTE roaming for voice, video, data and messaging. Quality interconnect via IPX. Worldwide QoS coverage through one connection.
IPX - the new standard between operators
The IPX eco-system - Telenor Global IPX A multiservice eco-system which supports your existing business, and efficiently secures future revenues by ensuring short time to market for new services. Enterprises IPX peering Telenor Group Fixed and mobile operators
The IPX eco-system Telenor Global IPX Data, messaging & voice services Cloud & CDN Emerging services
Telenor Global IPX Connected in an IPX world - Flexible, secure connection with guaranteed QoS
TGS IP Core network Where to interconnect AMSTERDAM 1 Telecity Science Park 120 1098 XG Amsterdam AMSTERDAM 2 Vancis Science Park 121 1098 XG Amsterdam BUDAPEST T-Systems/Dataplex 13 Asztalos Sándor street room 1F Budapest Hungary FRANKFURT Equinix Telehouse Kleyerstrasse 90 60326 Frankfurt am Main Germany HONG KONG HKcolo Ltd Sino Favour Centre 1 on Yip Street Chaiwan, Hong Kong LONDON Telecity 6&7 Harbour Exchange Lime Harbour London E14 9GE United Kingdom OSLO 1 Kirkegata 9 0581 Oslo Norway OSLO 2 Østre Aker vei 18B Økern 0581 Oslo Norway SINGAPORE Equinix Singapore Pte. 20 Ayer Rajah Crescent, 139964 Singapore