Cosmetology Department Instructional Program Review Self-Study Report October 2014 Faculty Madeline (Department Chair) Nina Motruk Pat Novinski Felicia Smith Irlanda Lopez (Program Facilitator) 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 1 13
Section 1- Brief Description of the Program Our mission in the Cosmetology Department is to provide the students with the knowledge and experience necessary to enable them to pass the state board cosmetology or esthetician written and practical exams. With the successful completion of our training program in correlation with the state board exam, the students may proceed directly into the workplace with confidence. Thus, we provide a comprehensive training program in a diverse environment that is conducive to learning and meets the rigors of the salon environment. The program includes detailed hands-on training for all ethnicities, in hair design, haircutting, chemical services including color design and permanent waving, nail care, and skin care. The Cosmetology Department provides a technologically advanced education in which students have access to a variety of educational goals, which include the pursuit of a Certificate of Completion, an Associate of Arts degree and employment skills. The department offers two career options Cosmetology and Esthetics. Cosmetology students receive 36 elective units and must complete general education classes (60 units) to receive an Associate of Arts Degree. The cosmetology curriculum consists of a minimum of 1600 clocked hours of cosmetology class work (60 units). The curriculum prepares the student for the State Board of Cosmetology Examination. Students enroll full time and attend classes 8:30 a.m. to 5:00 p.m. Monday through Friday; students can complete the 1600 hour program in two regular semesters and one eight week summer session over a period of one calendar year. Esthetician students receive 20 elective units and must complete general education classes (60 units) to receive an Associate of Arts Degree. The esthetician curriculum consists of a minimum of 600 clocked hours of esthetician course work (60 units). The curriculum prepares the student for the State Board of Esthetician Examination. Students enroll full time and attend classes Monday, Wednesday and Friday from 8:30 a.m. to 5:00 p.m. and Tuesday, Thursday from 11:30 a.m. to 8:00 p.m.; students can complete the 600 hour program in one 18 week semester. The process for gathering data began with the research and planning department, much of the data was retrieved with research and planning. Some of the data we found most interesting was the Perkins Core Indicators and the data on SLO performances in the Cosmetology department. 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 2 13
Department Success Rate: The success rate for the Cosmetology department has remained fairly consistent over the past five years, averaging about 86% for the department. Although the success rate for the cosmetology department is good the addition of a Math and English prerequisite will likely increase the success rate. In previous years when prerequisites were established the success rates on the written portion of the exam were better. 100 90 80 70 60 50 40 Cosmetology Cerritos College 30 20 10 0 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 On the following graph, the state board passing rates for the written portion of the exam and the practical portion of the exam are reflected. From approximately 2004 through the end of 2009/2010 school year pre-requisites were in place (Read 43/Eng 20). From 2010 to the present pre-requisites were removed. The scores on the state board written exam have declined overall after the prerequisites were removed. 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 3 13
COS State Board Test Results 100 80 60 40 20 0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 COS Written COS Practical Department Completion Rate: The course completion rate for the Cosmetology department has averaged about 89% and has increased since the last program review. This is a good completion rate; the department will continue to keep consistent completion rates. 94 92 90 88 86 84 Cosmetology 82 80 78 76 74 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 4 13
WSCH (Weekly Student Contact Hours): 7200 7000 6800 6600 6400 6200 6000 Cosmetology 5800 5600 5400 2009 2010 2010 2011 2011 2012 2012 2013 2013 2014 FTES (Full-time Equivalent Student) 250 200 150 100 Cosmetology 50 0 2009 2010 2010 2011 2011 2012 2012 2013 2013 2014 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 5 13
Student Learning Outcomes (SLO s), State Board Test improvement & Prerequisites: The department has established SLO s for all Cosmetology and Esthetic courses offered and will be adding a schedule for direct SLO assessment (W1). Currently, the process for direct SLO assessment is nonexistent unless it is requested by the SLO committee. The goal for direct SLO assessment would be to assess each Cosmetology and Esthetician course once a semester. Direct SLO assessment is beneficial to the instruction process; it can help improve lesson plans and teaching methods to improve student success. Through direct SLO assessment faculty can easily identify the areas of study where students have shown sufficient comprehension of the SLO s tested. The direct SLO assessment process will also identify areas in which the students assessed will demonstrate that additional time and lessons on the specific subject matter would improve student success and understanding of the subject matter. The goal of this process is with direct SLO assessment instructors may improve teaching methods by changing or refining lessons to enhance student comprehension and understanding of the subject matter covered by the SLO s. In the last five years only two direct SLO assessments have been completed for two classes of Cosmetology. The 2011 semester, the SLO assessed found that majority of students had marked good performance in the class followed by satisfactory performance with lesser in the emergent category. The second SLO assessments indicated a different outcome; the higher numbers were in the emergent category. This demonstrated that students did not have adequate knowledge of material, similarly around the same time student s State Board test scores have declined (W7). To improve both State Board test scores and increase the understanding and comprehension of the textbook and material presented in class, the department has added a Math and English prerequisite requirement to enter the Cosmetology program (S4). With consistent direct SLO assessment the department will be able to assess student learning and comprehension of the subject matter, as well as, lead to better test scores on the State Board exam. Within the next five year the department hopes to have increased student success by increasing their comprehension by closely aligning the SLO s with class instruction which will lead to better scores on the State Board written exam. Advisory Committee: Generally, our advisory committee focuses on promoting the profession to the students, it also aids in discussing new industry trends. Recent advisory meetings have included discussion of new industry standards, student success, and future employment (O5). Contacting managers from various corporate beauty establishments, such as, Fantastic Sam s, Supercuts, Regis, Massage Envy, Ulta, JcPenney Salon, and European Wax Centers and inviting them to be on our advisory committee will aid in student job placement. The goal of the department is to have these managers participate in the advisory committee, use them as guest speakers, aid in a career day (O5), and help the students find a job. This process will bridge the gap between completing their program, attaining their license, and beginning their journey into their career. 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 6 13
Department Rules and Regulations: An area of concern is the enforcement of the department Rules and Regulations (W4). Many inconsistencies exist from lack of communication and knowledge of the Rules and Regulations between faculties (W4). The department has started and will continue to offer faculty workshops (W9) each semester will aid in the communication process. The goal is at the end of each semester have a department workshop which will keep faculty and staff updated on any changes to department/college policy. Perkins Core Indicators: Cosmetology varied on the CORE scores. The department met or exceeded CORE 1- Skill attainment, but was below the goal with CORE indicator 2- Completion, 3- Persistence, 4- Employment, 5a- Participation, and 5b-Completion. With the assistance of direct SLO assessment and the advisory committee the CORE scores should increase. The direct SLO assessment will help gauge the students comprehension of the SLO s to better instruction. (O1) Full-time Faculty: The department has had the very difficult task to adapt from having six full-time faculties, to presently four full time faculty, and after spring 2015 the department will only have three full-time faculties. This has created multiple problems of inconsistencies between the larger numbers of part time instructors. This has resulted in decreased learning and increased discipline problems. (T3). Section 2- SWOT Analysis Strengths: 1. Progress report: Aids students to track progress for pre-application and the completion of their timecard. Also, enables instructor to clear any deficiencies before the end of the program. 2. Student of the month: Showcases student talent and hard work. 3. The Cosmetology faculty currently participates in educational programs such as staff development; these include Pivot Point seminar once per year, field trips, classroom presentations, individual Pivot Point training opportunities, Dermalogica seminars (skin care) for individual staff. 4. Curriculum is first class from Pivot Point- Prerequisite was added to Cos 54, Cos 60A, and Cos 70A. 5. Technology in the classroom-artist Access & online state board testing. The department now is integrating ten computer stations used for class review. 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 7 13
Weaknesses: 1. More direct assessment for SLO s is needed. 2. Department rules and regulations, attendance and discipline policy need to be better understood by faculty and staff, so it can be enforced to students. 3. Lack of monthly faculty meetings. 4. Faculty needs to read and understand the department rules and regulations-so faculty can enforce the rules and regulations equally among all students in the department. 5. Innovative new techniques for motivating students in the learning process. 6. State board passing rate. 7. Lack of standard department performance Criteria and Department standard Procedure sheets 8. Establishing a safety checklist for each chemicals and tools used in the department. 9. Cosmetology club participation with on campus events. 10. Job fairs at the end of fall and spring semesters, to aid students in finding jobs. Opportunities: 1. New facial equipment 2. Create an event for students to work for a charitable contribution such as locks of love 3. Hiring a full time faculty member. 4. Visit high school career days to promote the department. 5. Job placement: Contact a set pool of employers for students to interview with, such as, Great Clips, Supercuts, Fantastic Sam s, Regis, Massage Envy, JCPenney Salon, Ulta, and European Wax Center. 6. Serving students on campus during day hours. Threats: 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 8 13
1. Plumbing within the department, specifically, in the shampoo room. The shampoo bowls don t drain properly, the water temperature is inconsistent, and the wheel chair access shampoo bowl is inoperable. 2. Electrical, there is insufficient amount of electricity that goes to the styling station. Example: When everyone is utilizing electrical outlets the electricity goes out and students have to move stations and class assignments have to be adjusted. 3. Lack of full-time faculty awarded through the new faculty ranking system. 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 9 13
Cerritos College Instructional Program Review Goal Form Department: Cosmetology Ref. Goal Action to be Taken Completion Date Person Assigned S1 Continue the use of Progress Reports: Add additional section to show a numeric value vs a percentage of technical & operations to reach 75%. Adjust Progress Report form to reflect the additional section. Start with the esthetician program first and then move on to the cosmetology program. Jan 12, 2014 May 18,2014 Lopez S2 Establish a standard and rubric for the submission and selection of each student of the month. Create the guidelines for student of the month submissions. Create a comprehensive grading rubric for the selection process. Jan 12, 2014 Jan 12, 2014 / Motruk S3 Offer industry training for faculty. Post Dermalogica training calendar in the Department for all faculty to view. Oct. 2015 Gather industry professionals for training seminars for faculty. Dec. 2015 1-2 training classes per semester May 2016 S4 Pre requisite added to Cos 54, Cos 60A, and Cos 70A will help improve state board written test scores. Board of Trustee approval of pre requisite Students will be more successful with class assignments and the state board test. Nov. 2014 May 2016 S5 Ensure technology is used in the classroom- Artist Access and online state board testing. Give assignments based off of the Artist Access program. Incorporate more state board practice test online. May 2014 / Motruk/ Novinski/ Smith 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 10 13
W1 Direct SLO assessments completed each semester. Direct SLO assessment, match final exam at the end of each semester with corresponding SLO s. Dec. 2014 Utilize data to adjust SLO s as needed W2 Ensure transparency between faculty and staff regarding the department rules and regulations, as well as, discipline and crisis intervention procedures. Consult with Gilbert Contreras and Barrett Morris to review the department rules and regulations. Present revised department rules and regulation to faculty and staff. Oct. 2014 Dec. 2014 W3 Establish monthly faculty meetings for full-time faculty to ensure consistency with instruction and policy. The third Thursday of every month at 11am will be dedicated to faculty meeting. Aug. 2015 / Motruk/ Novinski/ Smith W4 To ensure consistent enforcement of the department rules and regulations. All faculty and staff read and understand them. Faculty and staff meeting on December 15 explaining the rules and regulations will ensure understanding from the faculty and staff. Dec. 2014 W5 Establish a prize system for the students that retail the most every semester. Have students utilize the prescription pad for product sales. Give out prizes each semester for the students who sell the most products, both esthetics and cosmetology. / Motruk/ Novinski/ Smith 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 11 13
W7 Improve low passing rates on the Cosmetology State Board written exam. Pre requisite established Nov. 2014 / Motruk/ Novinski Dedicate majority of Cos 54A and Cos 62B to state board practice for both the written and practical portion of the exam. May 2014 May 2016 W8 Have a standard performance criteria and standard department procedure sheets to be utilized by every instructor. Based on the state board Performance Criteria and the department handouts create a binder for each instructor with these procedure sheets in it. Aug. 2015 W9 Establish a safety checklist for chemicals and tools used in the department. Compile a list of all the chemicals and tools used in the department. / Lopez/ C. Lizarraga W10 Re-establish the cosmetology club and participate in campus events. Retrieve a list of activities on campus where clubs can participate. Actively participate on campus and seek out new events to attend. May 2016 Smith O1 Provide esthetic students with new and technologically advanced facial equipment. Research esthetic equipment. May 2014 Apply for IPII Perkins grant. May 2014 O2 Develop an event for students to work for a charitable contribution Contact Locks of Love. Dec. 2014 Motruk Gather necessary information for student participation. Encourage students to participate Sept. 2015 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 12 13
O3 Prepare and submit a justification for hiring a new faculty member. Present the need for a full time faculty member when requests are submitted. Nov. 2014 O4 Develop a list and start the process of recruiting from nearby high schools, and participate in career days. Look up 3 surrounding high schools Jan. 2015 Smith Participate in career days and/or visit the high school to promote the department Oct. 2017 Smith Visit 1 high school per semester Oct. 2017 Smith O5 Provide students with job placement assistance. Contact managers from various corporate beauty establishments. Fantastic Sams, Supercuts, Regis, Massage Envy, Ulta, JcPenney Salon, and European Wax Centers. Oct. 2015 / Motruk Invite managers to our Advisory committee. O6 Give the student hour lunch in order to take care of business on campus. Change schedule to reflect hour lunch between 11am-12noon to allow time for students on campus. Aug. 2015 T1 Faulty plumbing, plumbing within the department fixed. Including the draining in the shampoo area. Work orders have been submitted, research other means to have find a solution. T2 Faulty electrical, to have a sufficient amount of electricity, so all students can use electrical equipment at the same time. Work orders have been submitted, research other means to have find a solution. 2 0 1 4 C o s m e t o l o g y D e p a r t m e n t S e l f - S t u d y R e p o r t P a g e 13 13