Managed Phone System Benefits of switching to a cloud based business VoIP solution. 1
Current Telecom Landscape 80% of business customers in Canada are using outdated legacy technology Large telecoms are charging high prices for 100 year old copper lines Customers are forced to invest in outdated technology or make larger investments into deprecia?ng IP- PBX equipment. Different vendors for equipment, installa?on and telecommunica?on lines Consumer VoIP providers such as Skype and Magic Jack can not meet business needs Why are you paying high prices for outdated technology? 2
What We Do U#lizing next- genera#on IP network infrastructure Telico integrates the latest in telecommunica#ons technologies with tailored design enabling our business customers to stay one- step ahead in today s compe##ve landscape. 3
About Us 6 year old company focused on Customer Service and Support Single point of contact for any request Industry leading professionals Fully managed solu?ons with end to end deliverables Dedicated to business communica?ons Feature rich VoIP communica?on services Canada s Business VoIP Specialist HD Voice, Video, Mobility, Collabora?on etc. Hosted, scalable cloud- based technology on Cisco/Dell infrastructure Next- genera?on network Private North American peering with mul?ple telecom carriers (Bell and Cogeco) Fully redundant and fault tolerant network architecture Guaranteed Service Level Agreements 4
The Managed Phone System Be^er Features, Service & Savings Telico s flagship managed phone system is a full service communica?on solu?on for your business. We use the latest in Cloud, VoIP and Unified Communica?ons technologies to provide you a tailor made phone solu?on. 5
Benefit #1 Cost Savings Our cloud- based phone system uses the power of the Internet to deliver your phone service, elimina<ng the complexity and expense that comes with tradi<onal phone systems and copper telephone lines. One low all inclusive monthly price Eliminate long distance Reduce roaming charges OpEx vs CapEx No maintenance costs Use existing data infrastructure No need to purchase expensive PBX hardware Remove costly Business Lines and PRIs 6
Benefit #2 Modern Technology Take advantage of our next genera<on business PBX features and start connec<ng like never before. SIP Technology Latest Telephony and PBX Features (Voicemail to Email, Twining etc.) HD Voice Enabled Video Solutions Cloud Infrastructure Mobility with Find me Follow Me Unified Communications Call Center Features Meridian release date: December 1975 Norstar release date: January 1988 Iphone 3G release date: June 2008 7
Benefit #3 Service Flexibility Unite mul<ple loca<ons or remote workers into a single system. Use your desk, PC, tablet or mobile phone from anywhere. Completely customizable solution Mix and Max pricing options Burstable voice channels with live reporting Unify multiple locations and remote workers Add or remove users easily Plug & Play hardware Web based administration portal Legacy and next generation features 8
Benefit #4 Fully Managed We are always innova<ng with new technology and features but don t worry. Our service includes upgrades at no extra cost! Full needs analysis and consultative approach End to end integration On-site configuration, installation & training Upgrades and patches included Security updates Fraud prevention 24/7/365 Management, maintenance & monitoring 9
Powerful Features User Features Busy Lamp Fields Caller ID, Call Waiting & Call Forwarding Call Parking Call Pickup Call Transfer with Extension Dialing Find Me Follow Me Missed Call Notification Voicemail to Email Direct Phone Numbers Company Features Auto-Attendant Group Voicemail Music on Hold Paging & Intercom Time of Day Routing Conference Bridge Hunt Groups Call Queues Unlimited Canada & Us Calling 10
Equipment Business IP Phones Dual Internet VPN Routers Managed PoE Switches 11
Softphones (Desktop, Mobile, Tablet) 12
Accessories 13
Next Steps Needs Analysis Number of users Current costs Equipment requirements Proposal Delivery Pricing Terms & Condi?ons SLA Order Valida?on LOA Site survey Install date 14
Ques?ons? 15
Our Team Your Dedicated Account Manager Viraj Mehta, BEng. Telecom Specialist Direct line: 514-836-8324 Email: vmehta@telico.ca Contact Us Our team of professionals is standing by to assist you. Please use the directory below to guide you to the appropriate department: Business Sales Call toll-free: 1-855-983-5426 (WEEKDAYS FROM 9AM TO 5PM, EST) SALES@TELICO.CA Technical Support Call toll-free: 1-855-983-5426 (WEEKDAYS FROM 8AM TO 9PM, WEEKENDS FROM 9AM TO 3PM, EST) SUPPORT@TELICO.CA