Digium and Switchvox It s More than a Phone System It s a Better Way to Communicate

Transcription

1 Digium and Switchvox It s More than a Phone System It s a Better Way to Communicate

2 Who is Digium? Digium is the Developer and Maintainer of Asterisk, the world s most widely deployed Open Source Communications Project

3 Switchvox Anywhere Premises and Mobile All features included Many products in one Interoperability No vendor lock-in Why Switchvox?

4 Switchvox Provides a full-featured Unified Communications system Pricing SMBs can afford Ease-of-use operation Sophisticated features Integration with desktop tools/applications Local Support Up to 600 users

5 Interoperability Built-on open standards and protocols Easily integrates with existing phones, networking hardware, and third-party business applications Reduces costly upgrades by supporting existing networks.

6 All Features Included One low price

7 Switchvox Family of Appliances

8 Switchvox Appliances Reliable premise appliances for SMBs Fully supported by Digium Simple upgrade path between models Supports Digium Telephony Modules/Gateways

9 The Switchboard - An Interactive, Real-Time Display of Your Switchvox Calls

10 Game-Changing Fixed Mobile Convergence Converge up to 5 phones with your Switchvox extension at no additional cost Maintain your presence no matter which phone you are using Supports any phone and connection VoIP, analog, and mobile The InCall Menus allow for seamless transfers and recording of calls from any phone

11 Switchvox softphones Make Calls on Your Mobile Phone from Switchvox Access Call Rules, Voic , Directory and More Supported on Android and iphone

12 Switchvox Reports and Logs See logs on all of your call and types of services Export log data to Excel or in an XML-friendly output Easily integrate with the API Automatically trigger events based on log/report data Staff your queues based on detailed reporting information

13 Call Recording Easily schedule call recordings Allow users to record on-demand Automatically export recordings to another server

14 Call Recording Record your own calls or those of your employees on the fly Setup automatic recording schedules for certain extensions or queues Delete old recordings or back them up all automatically

15 Backups Perform an automatic full system backup to your FTP server as often as you want Choose which data you want to backup Restore entire system to spare hardware in the event of a failure

16 Outbound Call Rules Alter outbound Caller ID based on extension making call or on rule being used Apply rules to users to prevent or allow certain dial patterns or even specific numbers

17 Inbound Call Rules Route incoming calls based on the number that was dialed Block or re-route certain outside callers

18 Peering Switchvox systems can be linked together ("peered") so you can easily make calls between your offices, and all you need is your internet connection. This means quick-and-easy dialing, and, more importantly, it can mean a big cost-savings. Multiple offices peered together can have a Global Directory Through Switchboard Search panel or Digium Phone Presence for users on Peered Systems Status is available for users on remote systems Through dial plan number prefix extension are routed to peered servers

19 Built-in Call Queues/ACD Customizable Call Queues Flexible Call Routing Options No extra licensing per queue agent/manager Detailed Reporting

20 Status

21 Visual Voic

22 The Digium IP Phones

23 D40 Entry-Level Phone 2 line keys (for multiple extensions or contacts) 4 feature keys Msgs, Transfer, Redial, Hold, Conference, Info

24 D45 Entry-Level Phone 2 line keys (for multiple extensions or contacts Gigabit Capable Ethernet Port 4 feature keys Msgs, Transfer, Redial, Hold, Conference, Info

25 D50 - Mid-Level Phone 4 line keys (for multiple extensions or contacts) 6 feature keys Msgs, Transfer, Redial, Hold, Conference, Info 10 Rapid Dial Keys for Your Contacts

26 D70 - Executive-Level Phone 6 line keys (for multiple extensions or contacts) 10 feature keys Msgs, Transfer, Redial, Hold, Conference, Info LCD Display for 100 Rapid Dial Keys for Your Contacts

27 Gateway Series Digital T1/E1/PRI TDM to SIP Appliances Designed and built by Digium No moving parts Rack mountable Fixed port Asterisk-based Digium GUI Models: G100 Single T1/E1 G200 Dual T1/E1 G400 Quad T1/E1 G800 Oct T1/E1

28 Digium telephony cards Digium offers a full line of high quality analogue and digital interface cards to connect your IP PBX, IVR, VoIP Gateway, or custom telephony solution to the public telephone network. Digium also has hybrid cards, voice compression cards, modules, and accessories built specifically for Asterisk.

29 Thank you Practical!