RISK MANAGEMENT CONFERENCE SERIES 2013 RENAISSANCE KUALA LUMPUR ENTERPRISE RISK MANAGEMENT & DISASTER RECOVERY CONFERENCE 26 & 27 November 2013 REPUTATIONAL RISK & CRISIS MANAGEMENT CONFERENCE 3 & 4 December 2013
RISK MANAGEMENT CONFERENCE SERIES 2013 ENTERPRISE RISK MANAGEMENT & REPUTATIONAL RISK & CRISIS DISASTER RECOVERY CONFERENCE MANAGEMENT CONFERENCE 26 & 27 November 2013 3 & 4 December 2013 CONFERENCE OVERVIEW CONFERENCE OVERVIEW Major changes and disasters have the potential to disrupt the organization s revenue sources, operating expenses, stock prices, competitive positions and ongoing business viability. Disasters may strike an organization when it is least expected. Changes such as new regulations, natural disasters, man-made disasters, terrorist attacks, etc. have alerted organizations to the adverse impact that sudden changes and disasters can have on their business. This conference emphasizes the importance of ERM in building the organizational capabilities for continuous learning and business renewal. BENEFITS OF ATTENDING Learn about the interdependency of business continuity plans with disaster recovery plans Hear what can contribute to risk and how to handle them effectively Knowing the importance of planning, effecting and managing change for ERM Understanding the applicability of bifurcation in disaster recovery Learn new innovative ways to combat risks Listen to experts in the field present their experiences, share their knowledge and answer questions Take away and use valuable information and knowledge gained to bring to the workplace for personal and departmental growth WHO SHOULD ATTEND Directors C-Level Executives CRO / Risk Management Finance & Accountants Change Management Human Resources Legal Business Continuity Emergency Recovery Operations Reputational risk is more volatile and can explode rapidly to damage reputations before revenue is impacted. However, silos in business operations and departments can impede efforts to protect reputation. The challenge is in integrating reputational risk into the Enterprise Risk Management (ERM) agenda for organizations, and helping the ERM, disaster recovery and business continuity teams include reputational risk into their plans. BENEFITS OF ATTENDING Understand how to integrate reputation risk into a collaborative plan with ERM See the real impact and effect an organization has with a reputation-slam, and the importance of handling crisis effectively in such situations Learn how to handle and appease stakeholders during crises Listen to experts in the field present their experiences, share their knowledge and answer questions Take away and use valuable information and knowledge gained to bring to the workplace for personal and departmental growth WHO SHOULD ATTEND Community Relations Government Affairs Public Relations Health, Environment & Safety Media Relations Public Affairs Risk Management Enterprise Risk Management Business Continuity Corporate Communication Operations
ENTERPRISE RISK MANAGEMENT & DISASTER RECOVERY CONFERENCE Conference Agenda & Invited Speakers 26 November 2013 Disaster Recovery Plans vs Business Continuity Plan An interdependent plan to encounter unexpected possibilities Dr. Goh Moh Heng (confirmed) President Business Continuity Management Institute 26 & 27 November 2013-15:30 Disaster Recovery: An Emerging Enterprise Policy Priority Ensuring the business operates at it's full potential How likelihood, severity and vulnerability contributes to risk Exposing a wide range of contexts, systems and hazards in operations Panel Discussion The Importance of a Change Management Plan for ERM An ongoing process in business daily practices Planning Content Guidelines and it's Importance in Disaster Recovery Providing timely emergency support for operations Ms. Ong Ai Lin Senior Executive Director, CBCP PricewaterhouseCoopers Malaysia Dr. Mohd Ridzwan Abdul Razak Chief Risk Officer Bank Simpanan Nasional Mr. Mohammad Fauzi Rahmat Director, Risk Management Al-Rajhi Bank Malaysia Ms. Kavitha Muthy (confirmed) Head of Consulting HeiTech Managed Services (HMS) Sdn Bhd Mr. Zaffarin Zanal Group Chief Risk Officer Amanah Raya Berhad Ms. Lina Yap Abdullah Head of Corporate Communications Malaysia Marine and Heavy Engineering Holdings Berhad 27 November 2013-15:00 Business Impact Analysis - Do or Don't Heart of Disaster Recovery Planning Identification of Top Risk Areas in Assisting with Cost Reduction Crowdsourcing: The Way to Combat Emerging Risks A new innovative and problem-solving solution for organizations The Relevancy and Functionality of Bifurcation in Managing Disruptions Failed ERM Initiatives - What, Why and How? Ms. Kavitha Muthy (confirmed) Head of Consulting HeiTech Managed Services (HMS) Sdn Bhd Mr. Attila Emam General Manager and Head, Risk Management Securities Commission Representative Aon Risk Management Mr. Khushwant Singh Head, Operational Risk Strategy & Change Maybank Berhad Ms. Rohayati Othman Chief Risk Officer Khazanah Nasional Berhad Please refer to www.myseminars.com.my/riskmanagement2013 for updated agenda.
REPUTATIONAL RISK & CRISIS MANAGEMENT CONFERENCE Conference Agenda & Invited Speakers 3 December 2013 The Importance of Sustainability and Reputation Mr. Stuart Tan Associate Director (Corporate Practice) Risk & Reputation Team Lead Edelman Kuala Lumpur 3 & 4 December 2013-15:30 Recognizing the Reputation-Reality Gap Superior Reputation vs Sustainable Competitive Advantages Panel Discussion Key Issues in Reputational Risk & Crisis Management The Role of Communication to Overcome Departmental Silos During Crisis Ms. Gladys Leong Head, Risk Assessment Division Ernst & Young Advisory Services Mr. Suresh Narain Singh Sidhu Chief Corporate & Operations Officer Celcom Axiata Berhad Prof. Dr. Mohd Rasid Hussin Professor, Risk Management College of Business Universiti Utara Malaysia Ms. Sharzede Hj. Salleh Askor (confirmed) General Manager, Group Corporate Communications Sunway Berhad Mr. Yusof Abdul Rashid (confirmed) Head of Corporate Affairs and External Relations & Enterprise Risk Management Malakoff Corporation Berhad Ms. Manminder Dhillon Owner Intelect Asia 4 December 2013 Strategic Reputation Risk Management During a Crisis Mr. Rajan Moses (confirmed) Senior General Manager, PR Office of President and CEO Sapura Group - 15:00 Guidelines to Structuring Critical Performance Measurement How to Maintain Maximum Possible Service Levels with Stakeholders and Investors Methods to Combat Risk of Reputation Loss Caused via Technology 5-Step Process to Integrate Reputation Risk Management into Enterprise Risk Management Mr. Ramesh Pillai (confirmed) Chairman, Board of Governors International Institute of Enterprise Risk Professionals Ms. Faizah Khairuddin Senior General Manager, Commercial Services Malaysia Airport Holdings Berhad Mr Rizwan Mahmood (confirmed) Chief Operating Officer e-safe Systems Sdn Bhd Mr. Patrick Abdullah Vice President, Enterprise Risk Management Astro Please refer to www.myseminars.com.my/riskmanagement2013 for updated agenda.
Registration Form For enquiries please call +603 4108 3777 or email enquiries@myseminars.com.my Early Bird Rate 1 Standard Rate Late Rate 2 3 Conference Registration RM 1,750 RM 2,000 RM 2,200 1 2 3 Early Bird Rate*: Register on or before November 8th 2013. Standard Rate: Register between November 8th 2013 - November 22nd 2013. Late Rate Register : after November 22nd 2013. Group Discounts: Groups of 3-5 delegates**: 10% off per delegate seat Groups of 6 and more delegates**: 15% off per delegate seat * an additional 5% discount on fees for full payments made before November 8th 2013. ** from the same organisation Participant s Details MySeminar s Marketing Contact Company s Details Company Contact Person Address Tel: Fax: www.myseminars.com.my
Registration Form YOUR INVESTMENT Entrance to the relevant conference package purchased, refreshment breaks, lunch, online access to available speaker presentations (within five working days post conference). Please note travel and accommodation is not included. Ticket sharing is not available. For enquiries please call +603 4108 3777 or email enquiries@myseminars.com.my PAYMENT TERMS Payment must be made prior to the event or admittance may not be permitted. An invoice confirmation letter will be emailed to the attendee upon completion of a valid registration. Payment may be made via inter-bank transfer, cheque or cash. CANCELLATION POLICY & SUBSTITUTIONS Cancellations must be advised in writing at least 5 working days prior to the event. An administration fee of RM 100 will be incurred for cancellations after 1st December. A refund will not be given if a delegate fails to attend or cancels within 5 working days prior to the event. MySeminars reserves the right to cancel, alter the content and/or speakers on any program. Paid registration fees will be fully refunded for cancelled events. Fully paid delegates unable to attend will be provided with online access to speaker presentations post-conference. Substitutions can be made at any time before the event without penalty. We do not refund airfares or hotel expenses if the event is cancelled. Register via Tel: Fax: E-mail: Website: Address: +603 4108 3777 +603 4108 3337 registrations@myseminars.com.my www.myseminars.com.my No, 346B, Lorong Kedah (Block C), Melawati Urban 1, Taman Melawati, 53100 Kuala Lumpur, Malaysia Company Stamp & Authorised Signature - Registration may be made through telephone/fax/email/ website form - Cheques should be made payable to: MySeminars Sdn Bhd CONFERENCE PAPERS Papers wil be available for download 5 working days after the event and will close on January 2nd 2014 for Enterprise Risk Management & Disaster Recovery Conference and January 9th 2014 Reputational Risk & Crisis Management Conference. Please use your provided username and password to access the site. Please email enquiries@myseminars.com.my for assistance. www.myseminars.com.my