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Busiess Aalysis Over 1800 Graduates Caada-wide! Fid out more at a upcomig olie iformatio sessio. See iside for details. Professioal Developmet Programs The Masters Certificate i Busiess Aalysis OTTAWA Gai the competecy, cofidece ad credibility to be a successful ad sought-after Busiess Aalyst or Busiess Systems Aalyst. Fall 2010 Program 18 days over 6 moths i coveiet Friday/Saturday sessios November 9, 2010 - April 2, 2011

18 days over 6 moths 9 Learig Modules UPCOMING Program Dates The Masters Certificate i Busiess Aalysis November 9, 2010 April 2, 2011 Effective Busiess Aalysts are very much i demad today i the techical area as well as the busiess side of projects. Our etwork of uiversity parters The Masters Certificate i Busiess Aalysis equips you with the kowledge ad techiques to pla, elicit, commuicate, aalyze, model, validate ad maage user requiremets through the project life cycle. The result: projects with cost savigs, accurate time to market, ad most importatly, solutios that meet the orgaizatio s busiess eeds. Receive Caada s most respected busiess aalysis certificate through our etwork of uiversity parters i these cities: 2010 PROGRAM coveiet alterate Friday/Saturday Sessios Module Dates OTTAWA: Sprott School of Busiess, Carleto Uiversity sprott.carleto.ca/ppd Module 1 > 1 DAY Program Itroductio ad Busiess Nov. 9, 2010 Aalysis Framework** TORONTO: Schulich School of Busiess, York Uiversity www.seec.schulich.yorku.ca Module 2 > 2 DAYS Creativity ad Critical Thikig** Nov. 19-20 Module 3 > 2 DAYS Plaig, Validatig ad Maagig Dec. 3-4 User Requiremets** Module 4 > 2 DAYS Commuicatios Iput: Questioig, Listeig, Dec. 17-18 Facilitatig ad Maagig Coflict** Module 5 > 2 DAYS Elicitig User Requiremets** Module 6 > 3 DAYS Modelig the Busiess Problem ad Solutio** Ja. 14-15, 2011 Feb. 10-12 Module 7 > 2 DAYS Commuicatios Output: Plaig, Writig Mar. 4-5 ad Presetig** Module 8 > 2 DAYS Fillig i the Gaps Mar. 18-19 EDMONTON & CALGARY: Learig ad Performace Istitute www.developyourpeople.com SAINT JOHN: Uiversity of New Bruswick cel.ub.ca/profdev SASKATOON & REGINA: Uiversity of Saskatchewa www.edwards.usask.ca/programs/bas ST. JOHN S: Memorial Uiversity of Newfoudlad www.mu.ca/cmd VICTORIA: Uiversity of Victoria www.busiess.uvic.ca/executive WINNIPEG: The Uiversity of Wiipeg www.uwiipeg.ca/idex/dce-welcome Module 9 > 2 DAYS Fial Exam ad Simulatio Executio Apr. 1-2 MONTREAL & QUEBEC CITY: Uiversité Laval www.fc.ulaval.ca **These modules qualify for PDU credits from PMI. Register olie today at sprott.carleto.ca/ppd

Program FEATURES Use the most curret busiess aalysis practices ad techiques applicable to a rage of idustries A wealth of expertise delivered by istructors with real-world experiece Actio learig exercises, case studies ad simulatio that esure leared skills are put ito practice Share kowledge ad etwork with Busiess Aalysts from diverse orgaizatios Uleash your Potetial HERE are YOUR NEXT STEPS to receivig your Masters Certificate i Busiess Aalysis The program cosistetly builds the kowledge ad skills ecessary to become a competet, cofidet ad sought-after Busiess Aalyst a role that is ow recogized as critical to creatig successful busiess solutios ad satisfied customers. Why Should You Atted? This itesive learig experiece ca help you: Expad ad cofirm the kowledge, tasks ad techiques of a effective Busiess Aalyst Become creative, iovative ad a critical thiker Master the commuicatio, aalytical ad modelig practices throughout the project life cycle Share ad etwork with other busiess aalysts Advace your career i busiess aalysis Prepare for the IIBA certificatio process 1 2 3 To Register, visit sprott.carleto.ca/ppd (or see Coveiet Registratio Optios o rear pael of this brochure). To Ask a Questio About the Program Call us at Tel: 613.520.3486, or e-mail: profdev@sprott.carleto.ca Joi us for a free 1-hour olie iformatio sessio (see iside for dates). RSVP olie at: www.masterscertificateibusiessaalysis.com/sprott For Further Program-Related Iformatio Visit the program website at: www.masterscertificateibusiessaalysis.com/sprott watch a video message from the Program Director see what past participats have to say review the istructors ad their areas of expertise see the list of participatig orgaizatios PLUS, receive 126 CDUs/PDUs towards your Cotiuig Certificatio Requiremets. Register olie today at sprott.carleto.ca/ppd

MESSAGE FROM THE PROGRAM DIRECTORS Effective Busiess Aalysts are very much i demad today i the techical area as well as the busiess side of projects. But formal educatio is becomig a key requiremet for all BAs. The days of just wigig it are over. The Masters Certificate i Busiess Aalysis program focuses o the vital igrediets to be a effective BA from plaig, commuicatig, elicitig, ad aalyzig to validatig ad maagig the user requiremets throughout the project life cycle. Our curriculum is aliged with the latest draft of the IIBA Body of Kowledge (BABOK ), ad we are cofidet that upo graduatio from our program, you will be ready to sit for the CBAP exam. Your participatio i this program is a ivestmet that will pay major divideds for your orgaizatio ad your career. David Barrett, Program Director Cetre of Excellece i Busiess Aalysis Schulich Executive Educatio Cetre Schulich School of Busiess, York Uiversity PROGRAM MODULE DESCRIPTIONS MODULE 1 Duratio: 1 day Program Itroductio ad Busiess Aalysis Framework O the opeig day, we build the foudatio of the certificate program ad discuss the role ad resposibilities of the Busiess Aalyst. Uderstad the project/product life cycle ad the role of the Busiess Aalyst Lear the competecies of the Busiess Aalyst Determie the project team ad team members roles Review the kowledge areas of the Iteratioal Istitute of Busiess Aalysis (IIBA) Body of Kowledge (BABOK) MODULE 2 Duratio: 2 days Creativity ad Critical Thikig Lear to thik outside of the box ad apply critical thikig, creativity ad iovatio to your busiess aalysis practices ad solutios. Lear prove techiques to ehace your persoal creativity ad strategic thikig skills Determie root causes Draft a problem statemet that clearly defies your challege Idetify the best solutios ad create successful actio plas Beverley Figerhut, Program Director Cetre of Excellece i Busiess Aalysis Schulich Executive Educatio Cetre Schulich School of Busiess, York Uiversity Who Should atted? Busiess Aalysts from all idustries who are resposible for idetifyig, aalyzig ad maagig busiess requiremets, aalyzig busiess processes ad recommedig solutios Busiess Aalysts ad their Maagers ew to the role Busiess ad Systems Aalysts who lack formal traiig ad eed to close the gaps i their backgroud Busiess or IT professioals who wat to move ito the Busiess Aalyst role Project Maagers Quality Assurace professioals Product Maagers Busiess Cosultats MODULE 3 Duratio: 2 days Plaig, Validatig ad Maagig User Requiremets Develop a pla that icludes determiig ad estimatig the requiremets activities a BA typically performs ad how to cotrol ad maage chages to the deliverables. Idetify ad aalyze all relevat stakeholders Develop a Work Breakdow Structure (WBS) that is requiremets drive, focusig o plaig, testig ad maagig resposibilities Develop a risk pla ad a high-level test pla Lear strategies for maagig chage i the requiremets IN-COMPANY TRAINING: Please ote that ay of The Masters Certificate i Busiess Aalysis modules ca be delivered i-compay for groups of 10 or more. For more iformatio, call 613.520.3488 or visit sprott.carleto.ca/ppd Register olie today at sprott.carleto.ca/ppd

MODULE 4 Duratio: 2 days Commuicatios Iput: Questioig, Listeig, Facilitatig ad Maagig Coflict Effectively elicit requiremets, recommed the busiess solutio ad achieve commitmet by effectively commuicatig ad egotiatig with all stakeholders, from user groups to techical teams. Ask the right questios from the start Apply effective listeig ad clarifyig techiques Facilitate a group requiremets sessio Lear to maage coflict ad build cosesus MODULE 5 Duratio: 2 days Elicitig User Requiremets Equip yourself with the ability to gather, documet ad idetify user requiremets. Capture, clarify ad cofirm prototype requiremets Write clear, complete ad uambiguous requiremets Idetify high-risk requiremets ad what to do about them Maage the chage cotrol process ad requiremets sig-off MODULE 6 Duratio: 3 days Modelig the Busiess Problem ad Solutio Lear the key aalysis models BAs use to aalyze, formalize ad validate busiess ad system requiremets, alog with their purposes, stregths ad whe to apply them. Techiques to documet, aalyze ad redesig processes How to build a logical data model to represet a orgaizatio s iformatio requiremets ad busiess rules How to develop a Use Case Model, cosidered to be idustry best practice i represetig fuctioal requiremets Preset requiremets to differet types of audieces ad esure that the cotets are uderstood Create a commuicatio pla detailig stakeholders, the iformatio eeded by each, ad forms of commuicatio MODULE 8 Fillig i the Gaps Duratio: 2 days Review all material ad take a i-depth look at the Eterprise Aalysis sectios of the Iteratioal Istitute of Busiess Aalysis (IIBA) Body of Kowledge (BABOK). This module equips potetial cadidates to sit for the IIBA Certified Busiess Aalysis Professioal (CBAP) exam. Review of course material mapped to the IIBA Body of Kowledge Eterprise aalysis activities ad the BA i Eterprise Aalysis A review of the CBAP exam process MODULE 9 Duratio: 2 days Fial Exam ad Simulatio Executio The fial exam cosists of multiple-choice questios ad covers all the course material preseted i the program. I Project Simulatio, all participats i assiged teams preset their completed real-world case study, applyig the kowledge ad skills leared throughout the modules. Gai isight ito differet approaches to the case study Relate cocepts taught i the course to the case study Produce ad preset the deliverables eeded to complete the project successfully MODULE 7 Duratio: 2 days Commuicatios Output: Plaig, Writig ad Presetig Write effective, readable documets ad preset clear requiremets ad solutios by defiig your objectives ad your audiece. Develop a commuicatios pla to get buy-i from stakeholders. Write clear ad cocise requiremets Assemble a requiremets package, complete with executive summary ad a pla for how requiremets will be commuicated Joi us for a free 1-hour olie iformatio sessio 1:00 pm-2:00 pm EST/EDT. Choose from oe of these days: Apr. 20, 2010 May 20, 2010 Ju. 21, 2010 Jul. 20, 2010 Aug. 20, 2010 Sep. 20, 2010 Oct. 20, 2010 Nov. 22, 2010 Dec. 17, 2010 Simultaeous website/telephoe sessio. Oce you register, you will be set your logi details. RSVP olie at: www.masterscertificateibusiessaalysis.com/sprott

Registratio Details CONVENIENT Registratio OPTIONS ONLINE REGISTRATION sprott.carleto.ca/ppd FAX REGISTRATION You may also dowload ad prit a Registratio Form from sprott.carleto.ca/ppd, complete ad fax to the Registrar, Sprott School of Busiess, 613.520.7507 MAIL REGISTRATION Mail your dowloaded Registratio Form to Sprott School of Busiess, Carleto Uiversity 312 Duto Tower, 1125 Coloel By Drive Ottawa, ON K1S 5B6 PHONE REGISTRATION Telephoe 613.520.3486 Program Dates & Locatio Fall 2010 Program: November 9, 2010 April 2, 2011 Sprott School of Busiess Carleto Uiversity 312 Duto Tower, 1125 Coloel By Drive Ottawa, ON K1S 5B6 Tel: 613.520.3486 Fax: 613.520.7507 Uless otherwise aouced, all modules of the Masters Certificate i Busiess Aalysis commece at 8:30 a.m ad ed at 5:00 p.m. FRAMED Certificate of Program Completio You will receive a hadsomely framed Certificate of Completio. Participats must atted all days of all program modules i order to receive the certificate. Program Fee $8,500 CDN + 13% HST = $9,605 CDN 18 days Program fee icludes full 9-module program tuitio, all teachig materials, luches ad refreshmets Carleto Uiversity s liability is limited to reimbursemet of paid tuitio fee. Full program fee is payable prior to start of program. Deposits, Cacellatios, Replacemets ad Trasfers IMPORTANT: A deposit of $800 is required to secure your place i the program. Please iclude your credit card iformatio o faxed or olie registratios, or mail a cheque alog with your completed program registratio. If you are uable to atted the program you may trasfer to the ext sessio, subject to the 21-day writte otificatio requiremet or your orgaizatio may ame a replacemet cadidate. Oly oe module trasfer to aother sessio will be permitted (subject to space availability) without pealty. Each subsequet trasfer request has a $200 admiistratio fee. A full refud will be issued for writte cacellatios received a miimum of 21 days before the program start date. Writte cacellatios received after this date will icur a admiistratio charge of $800. No-attedace or withdrawal after program start date will icur a full program fee. Modules, speakers, topics, dates, fees, locatios ad applicable taxes are subject to chage. The Masters Certificate i Busiess Aalysis OUTSTANDING program faculty Ro Babi Ro has 30 years of IT ad maagemet cosultig experiece i the classroom. Ro specializes i applyig leadig edge outsourcig stadards to improve profitability ad efficiecy. Christie Beaulieu With 25 years experiece i the implemetatio ad maagemet of IT systems for large compaies i Québec, Christie is curretly a seior cosultat i project maagemet coachig ad busiess process review. Lesa Berec Lesa is a award wiig commuicatio specialist with over 15 years experiece i plaig, creatig ad presetig busiess documets. She has taught busiess writig to cliets i the public ad private sectors. Georges Bryso Georges has more tha 25 years of experiece ad is a recogized Chage Leader for the developmet ad itroductio of ew eterprise wide systems, processes, procedures ad techiques. Ke Buchaa Ke has worked as a BA for over 10 years i the public, private ad oprofit sectors. He has specialized i systems improvemets, CRM software deploymet, system modelig ad traiig. Gladys Carroll Gladys has worked i a advisory role with diversified cliet bases worldwide for over 15 years. She specializes i traiig maagers how to better maage chage ad orgaizatioal trasitio. Roy Cook Roy specializes i requiremets plaig, testig ad maagig. A highly accomplished six sigma black belt, he has maaged a wide variety of busiess process simplificatio ad improvemet iitiatives. Clémet Côté Clémet has more tha 19 years of experiece i plaig, requiremets maagemet, cost cotrol, estimatig, developmet of aalysis ad project maagemet systems, processes ad methods. Doug Lad Doug teaches Project Maagemet ad Busiess Aalysis i a variety of settigs, icludig corporate ad academic. His passio ad specialty focus is o effective commuicatios ad Huma Resources. W.G.M. (Bud) Lush Bud specializes i educatio, traiig ad staff competecy assessmet for maagemet projects, ad is a guest simulatio desiger ad lecturer at the U.S. Defese System s Maagemet College. Mark Moore Mark has 20 years of experiece i busiess aalysis ad project maagemet, ad works with cliets aroud the world, teachig busiess aalysts ad project maagers i more tha 15 coutries. Debbie Showler Debbie specializes i creative problem solvig. She has more tha 16 years of busiess aalysis experiece. Patrick va Abbema Patrick is a seior busiess aalyst with over 15 years of experiece providig cosultig, busiess process re-egieerig ad strategic expertise to cliets i North America ad Wester Europe. To register see our Coveiet Registratio Optios at left. For further iformatio, look iside for YOUR NEXT STEPS