Field Consulting Projects 20 Years of Creating Value

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Field Consulting Projects 20 Years of Creating Value ALBA 2013 Field Consulting Projects Call for Proposals 1

Overview ALBA s FCPs are highly professional projects that are specific and of practical use to the client company. Every spring, leading companies in Greece compete for a student team by submitting a proposal to ALBA. Using a standard form, companies propose projects across a range of management functions, from accounting and finance to HRM, production management and marketing. Because the projects run at the end of the ALBA MBA program, students have a wide range of skills at their disposal to help create company value. We are interested in challenging projects, which demand advanced analytic, research and planning skills from our students. Due to our emphasis on being aligned with current trends in the broader economic environment and with the needs of the Greek business community, we encourage proposals of projects with a strong international dimension. ALBA s firm intention is to increase the number of such projects, and, eventually for ALL FCPs to be international in nature. Once projects have been submitted, groups of students bid for their 3 preferred proposals. Competition is always fierce, and many very strong proposals do not proceed to the next stage. By early May, student teams are formed, and are allocated an ALBA professor to guide them through the FCP process. After developing and agreeing a clear workplan, student teams implement their project, combining desk research and literature review with professional field work. Round-table presentations in July contribute to keeping the projects on time and to standard, and allow for any necessary adjustments to be made. In early September, final reports are delivered, and presentations made at ALBA to an audience of client partner staff and professors. All ALBA classes are taught and assessed in English, and many of our students are also very competent in other languages. Client confidentiality remains a priority throughout the process. 2

Field Consulting Projects 20 Years of Creating Value Creating Value In 1992 ALBA Graduate Business School became the first graduate business school in Greece to have teams of MBA students deliver practical value to a selected group of Greek companies, through our Field Consulting Projects (FCPs). Each student team brings no less than 2,000 hours of hands-on, solution-driven work to their project, under the careful supervision of both an advisor from inside the partner company, and a member of ALBA faculty. We are very proud of the achievement of our student teams, and enormously grateful to the companies which have provided the teams with this chance to excel. The story so far 183 projects, 370,000 hours of student work Projects in a wide range of areas: Marketing Strategy - New Opportunity Business Plan - Financial Analysis - Business Process Modeling - Human Resource Management Organizational Culture and Change Corporate Social Responsibility Supply Chain Management 145 companies, the A to Z of the business environment. The FCP alphabet starts like this: Aspis Group Adel / Saatchi & Saatchi American Express Bank Arthur Andersen A.B. Vassilopoulos Alpha Bank ABN AMRO Athenian Brewery- Athens Stock Exchange Student teams have worked in all kinds of countries: Algeria, Bulgaria, Croatia, Cyprus, Germany, Ghana, Greece, FYROM, Kenya, Morocco, Netherlands, Rumania, Saudi Arabia, Serbia, South Africa, Tanzania, United Kingdom 3

Examples of Past Projects In the last two years, 29 projects were proposed from a great range of multinational and Greek companies. Students selected and successfully completed 10 projects, ranging from improving supply chain management to developing repositioning and communication strategies. Some of these projects are mentioned bellow. ERICSSON Hellas Marketing Research for Mobile Micro-payments COCO - MAT Exploring the Unique Selling Proposition HELIC SA Repositioning & Communication Strategies COCA COLA HELLENIC Supply Network Planning GRANDOPTICAL Marinopoulos SA Market Research & Marketing Plan SIDMA SA Market Segmentation & Customer Profile P&G Hellas Improving On-self availability and sales through the Use of New Technologies MICREL Medical Devices SA Marketing Plan & Strategic Partnership 4

What makes a great project? Clear objectives Real anticipated benefits for the company Committed company supervisor Challenging the teams intellectually Demanding both technical and practical skills Holistic, cross-functional project International perspective Achievable in the timescale The projects engage the students intellectually, as well as practically, and their work on the FCPs will begin with an analysis of the project, its context and its main objectives. This will involve a professional and thorough review of academic research in the field. Development of a sound methodology for addressing the project s objective is also a key early task, which demands a significant amount of critical analysis, and detailed consideration of possible approaches. Company Responsibilities We ask for company commitment to the FCP project. Companies, as partners: define the project s objectives, develop their proposal approve the assignment of their proposal to a specific team guide the team through their work, from May to August. attend the team's final presentation in September. All relevant information, and any access to employees or customers needed for the project s analysis, must be cleared before the project commences. 5

Project objectives and deliverables are agreed with the team, its academic supervisor and the Field Director of FCPs at ALBA to ensure the proper academic focus and scope of the project. Any agreed travel expenses are partner companies responsibility. Partner companies are also asked to cover any visa, health insurance and vaccination costs associated with international field trips. We do not charge companies for participation in the FCPs. However, if partners are delighted with the results, they may wish to consider making a donation to ALBA. These donations are typically around 3,000 to 5,000. An overview of the FCP process from ALBA s call for proposal to the final submission and presentation of the projects is presented diagrammatically on the next page (Figure 1). Confidentiality All students sign a standard ALBA confidentiality agreement, before commencing work on a specific project. A strong confidentiality protocol provides further protection to all projects. Should a topic be particularly sensitive, a range of additional confidentiality options are available, which should be discussed with the ALBA FCP team when your proposal is submitted. 6

Figure 1: Overview of the FCP Process We re happy to talk anytime about proposals. Formal call: March Late April Early May FCP SELECTION PROCESS ALBA invites business and institutional partners to submit FCP proposals Candidate companies complete and submit an FCP proposal form ALBA MBA student teams review all proposals, and bid for their 3 preferred projects. The FCP Director and Administration make the final FCP selection; companies approve team selection/composition Annual deadline is mid April. Early proposals give us a chance to review & revise FCP Implementation & Assessment Student teams & their faculty adviser visit the partner company to meet the company supervisor, sign and hand over confidentiality agreements, and begin planning the project Early May Student teams, company supervisors, and faculty supervisors collaborate on the work plan Early July Early September Workplans are submitted, graded and agreed. Implementation of the plan begins Teams present their work to date to a roundtable panel of ALBA faculty End of project work. Writing up and submitting up the report Early June Late August Student Teams make final presentations to their company supervisors and ALBA faculty 7

Comments from company supervisors highlight what student teams achieve The team has combined analytical approach with results orientation and to my satisfaction succeeded to conclude with an exceptional deliverable, comparable to those from consulting firms. We would like to express our warm thanks upon the completion of the project...to the whole student team, for the most excellent collaboration and the development of the study. For the company and for me personally, the deliverable of the team is extremely valuable, as it recommends how to organize available cost data and provides a practical guide on how to use them. Investigating diabetes case in Tanzania for Novo Nordisk, July 2006. Mr. Costas Piliounis, Novo Nordisk s AS, Vice President, says that: The beauty of the ALBA project is that it can be applied immediately, and that s the added value. In the last 3 years 10 ALBA alumni, have been recruited by Novo Nordisk. Many of them had also worked on FCPs for the company. Contact us at : ALBA Graduate Business School at The American College of Greece 6-8 Xenias Str., 115 28 Athens, Greece tel: +30 210 8964531 fax: +30 210 8964737 www.alba.edu.gr 8