Prepared by Mythtech Limited OFFICE 365 EMAIL MIGRATION MANUAL GUIDELINE

Prepared by Mythtech Limited OFFICE 365 EMAIL MIGRATION MANUAL GUIDELINE

Table of Contents Change Password... 1 Send New Email... 2 Forward E-mail... 3 Reply E-mail... 4 Archive old emails... 5 Office 365 Web Outlook Client... 7 Basic Email Operation In OWA... 8 Configure Office365 in outlook... 10 Prepared by Mythtech Limited

Software Requirement a. Internet Explorer 8 or above b. Microsoft Office 2007 SP2 or above 1 Change Password 1.1 Press Ctrl + Alt + Delete Click Change a password 1.2 Old password: type in original ISSREGION password New password: type in new password Confirm password: Retype the same password as above Click to complete IT HelpDesk Hotline: +852 2291 5621 Page 1

2 Send New Email From the File Menu, click New E-mail 2.1 Manually type in the email recipient Start typing the recipient email address in the textbox next to To Select the suggested email recipient if prompted 2.2 Search from the Global Address List Click To to open Type in the recipient name Click Go to start searching Double Click at the selected email recipient or Click To Click OK to complete Hint: Only the characters in the beginning will be searched 2.3 Fill in the Subject Start writing the email content Click Sent to send out the email IT HelpDesk Hotline: +852 2291 5621 Page 2

3 Forward E-mail From the File Menu, click Forward 3.1 Manually type in the email recipient Start typing the recipient email address in the textbox next to To Select the suggested email recipient if prompted 3.2 Search from the Global Address List Click To to open Type in the recipient name Click Go to start searching (Only the characters in the beginning will be searched) Double Click at the selected email recipient or Click To Click OK to complete 3.3 Click Sent to forward the email IT HelpDesk Hotline: +852 2291 5621 Page 3

4 Reply E-mail From the File Menu, click Reply or Reply All 4.1 After Office 365 email migration, emails from ISSHK email users before the migration date cannot be replied. New email recipient must be re-entered 4.2 Manually type in the email recipient Start typing the recipient email address in the textbox next to To Select the suggested email recipient if prompted 4.3 Search from the Global Address List Click To to open Type in the recipient name Click Go to start searching (Only the characters in the beginning will be searched) Double Click at the selected email recipient or Click To Click OK to complete 4.4 Click Sent to send out the email IT HelpDesk Hotline: +852 2291 5621 Page 4

5 Archive old emails According to ISSHK IT Office 365 migration guideline, maximum Office 365 email storage migration is 5G 5.1 Click File Select Cleanup Tool Click Archive 5.2 Click Archive this folder and all subfolders Click to select all emails include inbox, send items and etc Click to choose the date to archive. Click Browse can change the save path Click OK to start the archive session IT HelpDesk Hotline: +852 2291 5621 Page 5

5.3 After the archive is finished, the PST file should show in the Navigation Pane 5.4 Open PST file Click the File tab, Click the Open, and then click Open Outlook Data File 5.5 Select your PST files in the directory, and then click Open. The PST file will show below your mailbox IT HelpDesk Hotline: +852 2291 5621 Page 6

6 Office 365 Web Outlook Client 6.1 Sign in to Office 365. URL: http://login.microsoftonline.com 6.2 Type in email address E.g. calvin.tong @hk.issworld.com (Login page will be redirect to the ISS Group Office 365 email server) 6.3 Retype the email address Type in the password of the ISSREGION (password to log into Windows 7) Click Sign in 6.4 Log into the Office 365 Web Outlook Access (OWA) for the first time, the OWA client must be configured 6.5 Choose the Language: - English (Unit States) for English Chinese (Chinese Traditional) for Chinese Select UTC+08 00 for Hong Kong time zone Click OK to complete the setup 6.6 Interface of the Office 365 email is shown as below: IT HelpDesk Hotline: +852 2291 5621 Page 7

7 Basic Email Operation In OWA Click new mail 7.1 Reply or Forward to an Email Message Click Reply, Reply All, Or Forward 7.2 Look up email recipient from Address Book Click To, Cc or + IT HelpDesk Hotline: +852 2291 5621 Page 8

7.3 Type in the email recipient manually Enter the recipients email addresses into the To: or Cc: textbox 7.4 Add an attachment to an e-mail message Select Insert Click attachment IT HelpDesk Hotline: +852 2291 5621 Page 9

8 Configure Office365 in outlook Set up Outlook to connect Exchange Online 8.1 Click Start Select Control Panel 8.2 Click Mail 8.3 Click Show Profiles 8.4 Click Add. Type in Office365 as the name for the profile Click OK IT HelpDesk Hotline: +852 2291 5621 Page 10

8.5 Click E-mail Account and then Next 8.6 Select E-mail Account Your Name: Firstname.Lastname E-mail Address: existing hk.issworld.com email Password: The password of the ISSREGION (password to log into Windows 7) 8.7 Click Next to allow the system to discover the exchange server settings If a message box appears, click Allow Click Finish to complete the setup IT HelpDesk Hotline: +852 2291 5621 Page 11