Solution domain Cloud PC Backup Startingkit for users Date 26/05/2015 Sensitivity Unrestricted Our reference V1.0 Contact E-mail
Table of contents Table of contents... 2 1. What is Cloud PC Backup?... 3 2. Install Cloud PC Backup...4 3. Cloud PC Backup Windows... 6 3.1 Cloud PC Backup Status... 6 3.2 Cloud PC Backup Settings... 6 4. Select the files you want to backup...8 4.1 Backup Sets... 8 4.2 File System... 9 5. Change the scheduling of the backups... 11 6. Restore files... 12 6.1 Right-click Restores... 12 6.2 Restore Tab in the Client... 13 6.3 Cloud PC Backup Web Restore... 13 VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 2 of 17
1. What is Cloud PC Backup? Cloud PC Backup is a secure and reliable backup solution for your business needs. Through the easy-touse Cloud PC Backup client interface, you can customize your file selection and backup scheduling. The Cloud PC Backup service saves 90 days of data history for each file you back up. In the event that you need to restore files (in the case of computer failure, loss, etc.), Cloud PC Backup makes it easy to recover the data via client or via the web if you don t have access to your computer anymore. Cloud PC Backup encrypts your data locally before it is sent to the data centers over an SSL connection. Your backups are then stored in the data center with either 448-bit Blowfish or 256-bit AES encryption to ensure your data is protected. Cloud PC Backup also enables you to view your backed up files from your mobile devices. Applications, available on Play Store and on the App Store, will bring your most important files along with your smartphone. You will always have the most important files of your PC at your disposal. Android App: https://play.google.com/store/apps/details?id=be.belgacom.becloud.mobile&hl=en ios App: https://itunes.apple.com/be/app/becloud/id530474456?mt=8 VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 3 of 17
2. Install Cloud PC Backup In a few minutes, you will be able to install and activate your Cloud PC Backup account. 1. Download the Cloud PC Backup application by typing in your web browser s address bar http://login.becloudpcbackup.belgacom.be/downloads/belgacomsetup.exe for Windows (or http://login.becloudpcbackup.belgacom.be/downloads/belgacomsetup.dmg for Mac), then press Enter. 2. A pop-up appears, click Run. A new pop-up will appear. Click Run again. 3. The Cloud PC Backup Setup Wizard appears. 4. If you do not want to change the location where the software will be installed, click Next. Otherwise, check the Choose a different install location checkbox and click Next. 5. Go through the license agreement and click Install. 6. Enter the license key mentioned in the welcome mail and the email address to which the welcome mail was sent. Click Next. 7. Enter your full name and a password. The password should at least count 8 characters. Click Next. 8. Cloud PC Backup scans your hard drive for data files and groups them by common file types into backup sets. If the selected files exceed your account limit, you can deselect files until you are under your limit. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 4 of 17
9. (Optional) If you want to change your encryption (i.e. not using the default Cloud PC Backup Encryption Key, 448-bit Blowfish encryption), you need to click Change Encryption. Caution: If you select Use a private key, you are responsible for remembering that key. If you forget your personal key, you will not be able to access your backed up files when they are restored. 10. Click Next. 11. The client will estimate the duration of the initial backup. If you want to change your settings and/or the selection of files to be backed up, click Settings. Otherwise, click Finish and your first backup will start. 12. If you want to edit the selection of files to be backed up, click on File System and check the box in front of the files and/or folders you want to back up. Once you click OK the initial backup will start. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 5 of 17
3. Cloud PC Backup Windows The Cloud PC Backup application counts 2 windows: Cloud PC Backup Status and Cloud PC Backup Settings. 3.1 Cloud PC Backup Status The Cloud PC Backup Status window allows you to: see the status of the latest backup or restore, start a backup manually by clicking Start Backup, see what files are backed up by clicking Files backed up, restore files by clicking Restore Files, change your settings by clicking Settings. You can access the Status window by double-clicking the Cloud PC Backup icon in your system tray. 3.2 Cloud PC Backup Settings The Cloud PC Backup Settings window allows you to set additional configuration options such as choosing specific files to back up, when you want backups to take place, and what alerts you want displayed, To access the Cloud PC Backup Settings window, right-click the Cloud PC Backup icon ( system tray, click Settings, then click More Settings. ) in your VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 6 of 17
VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 7 of 17
4. Select the files you want to backup There are 2 ways to select the files you want to backup. Both ways are accessible by clicking the Settings button (during the installation procedure as described above or on the Status window). 4.1 Backup Sets Backup sets let you easily select files to back up according to file type in specified directories. Each time a new file of a type you have selected for backup is saved to your computer, Cloud PC Backup automatically selects that file for all subsequent backups. For example, selecting the check box for the Word Processing Documents backup set automatically backs up all Microsoft Word, OpenOffice.org, WordPerfect, Adobe Acrobat, and text files on your computer under the My Documents and Desktop folders. All subsequent files saved to your computer in these folders with the same file extensions are automatically added to your backups. All traditional backup sets are pre-installed and ready-to-use, but you can create your own backup sets if you want: 1. Right-click in the left pane, and click Add Backup Set. 2. A new window appears. 3. At the top, give a name to your backup set in the field Backup Set Name. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 8 of 17
4. In the left pane, you can select to which folders the rules will apply by checking the box in front of them. 5. At the bottom, click Add a rule to define a new rule. You can use rules to include or exclude several files in function of their file type, size, last modification date, creation date, name or folder name. 6. You can add or delete rules by clicking on or. 7. When all your rules are defined, click OK. 4.2 File System The File System tab gives an overview of your directory structure. You will find there all your drives, directories, folders and files. 1. Check the box in front of the folders or files that have to be backed up. means that the folder will be completely backed up, whereas means that the folder will be partially backed up. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 9 of 17
2. Click OK. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 10 of 17
5. Change the scheduling of the backups When browsing through the Settings window, you may notice that you are not able to change some Settings. 1. Right-click the Cloud PC Backup icon in your system tray, click Settings and then click More Settings. 2. The Cloud PC Backup Settings window appears. 3. (Optional) Click Change settings that are currently unavailable at the bottom of the Cloud PC Backup Settings window. The Cloud PC Backup Settings window will reload, and you can now access settings that were previously grayed out. 4. Click the tab Options. Click then the tab Scheduling. There are two scheduling methods you can use to customize when and how often Cloud PC Backup should back up your computer: Automatic: Backups occur when your computer is not heavily in use. You can choose the parameters that Cloud PC Backup uses to determine when to start an automatic backup. These parameters are cumulative, meaning that all conditions must be met before a backup starts or resumes. Scheduled: Backups occur at the time you select. You can choose how often and when the backup occurs. A backup will not start if your computer is off. 5. Check the bullet of the scheduling method you want to use and define the parameters. Click OK to save your changes. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 11 of 17
6. Restore files The value of a backup solution can be assessed by its ease to restore lost files or previous versions of existing files. Cloud PC Backup allows you to restore files via 3 different ways. 6.1 Right-click Restores 1. Open Windows Explorer & browse to the file or folder you want to restore. If you want to restore a file, right-click the parent folder and click Restore Files in Folder. If you want to restore a previous version of a file, right-click the file and click Restore Previous Version. 2. A new window appears with the files available for restore. 3. Double-click the file you want to restore or right-click the file to have more options. When you right-click the file and click Restore to, you can specify where you want to save the restored file. 4. You can choose between overwriting the file and renaming it. 5. The Status window displays the progress of your restore. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 12 of 17
6.2 Restore Tab in the Client 1. Right-click the Cloud PC Backup icon in your system tray, then select Settings. 2. Select More Settings, then click Restore. Tip: You can also click Restore Files in the Status window or right-click the Cloud PC Backup icon in the system tray and select Restore Files. 3. Choose one of the following options: To restore the most recent version of files you search or browse for regardless of when they were backed up, click Search Latest Version. To restore from a backup made at a specific date and time, click Search by Date, then in the top right corner of the Restore tab, choose the date and time. 4. Choose one of the following options: To search for files using any part of the file name, in the Search for box, type a part of a file name to search for, then click Search. To look for files, folders or backup sets to restore, in the left pane, click the drive, folder, or backup set from which to restore files. Observe the appearance of the checkboxes as you select and deselect items to know whether they are completely included, partly included, or excluded. 5. (Optional) Define a Destination Folder if you want to restore the folders and files at a specific location. 6. Select whether to overwrite existing files or whether to rename files being restored and preserving the files currently in that location, adding the renamed restored version. 7. Click Restore Files. 8. The Status window displays the progress of your restore. 6.3 Cloud PC Backup Web Restore VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 13 of 17
The Cloud PC Backup Web Restore portal allows you to restore files from any computer with an Internet connection. If your PC has been stolen or has crashed, you can within a few minutes access your backed up files via any other computer connected to the Internet. 1. Type http://login.becloudpcbackup.belgacom.be/login in your Web browser. 2. Log in with your Becloud PC Backup credentials. 3. You are redirected to the Becloud PC Backup Web Interface. This provides you with an overview of your machines. 4. Click Restore Files for the machine which you want to restore files from. 5. You are redirected to the Cloud PC Backup Web Restore interface. 6. Click Devices. 7. Browse your folders and files till you find the items you want to restore. Check the boxes in front of the files and/or folders you want to restore. Depending on the amount of files the customer wants to restore, the restore method will be different. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 14 of 17
If you want to restore one file 8. Click Download Now in the Actions menu in the right part of the screen. 9. Click Open or Save depending on what you want to do with the file. If you want to restore several files or folders 10. Click Large Download Options in the Actions menu in the right part of the screen. 11. Give a name to your restore and click Next. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 15 of 17
12. Choose your restore method and click Next. We recommend you to use the Cloud Restore Manager. 13. Click Download the Cloud Restore Manager to download the Restore Manager that will ensure the download of the files you want to restore. 14. Once the Restore Manager is downloaded, click Begin Download. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 16 of 17
15. Click Open and click Close. 16. Choose where you want to save the restored files (original location or new location) and if the restore manager may overwrite existing files or not. Click Next. 17. The Restore Manager gives an overview of the restore he will execute. If everything is OK, you can click Finish and the restore will start. 18. You can then follow the progress of the restore. If you click Show Details, you will be able to follow file by file the restore process. VAT BE 0202.239.951, Brussels Register of Legal Entities, Giro BE50 0001 7100 3118 BPOTBEB1 Page 17 of 17