Copyright Information: Firmware (Software) Agreement:

Maintenance Manual

Copyright Information: CG Triumvirate is a trademark of Agfa Corporation. CG Times, based upon Times New Roman under license from The Monotype Corporation. Firmware (Software) Agreement: The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for use only on a single printer in the user s Trade or Business. The User agrees not to, and not to authorize or permit any other person or party to, duplicate or copy the Firmware or the information contained in the non-volatile or programmable memory. The firmware (Software) is protected by applicable copyright laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages, arising out of the use or inability to use the Firmware (Software). WARNING Lithium Battery: There is a danger of explosion or fire if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer s instructions. Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax-O Neil. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Datamax-O Neil. All rights reserved. Printed in the United States of America Part Number 88-2322-01 Rev. G COPYRIGHT 2010, DATAMAX-O NEIL

Contents 1 Overview 2 Adjustments and Maintenance 3 Troubleshooting 4 5 Removal and Replacement Printer Assemblies i

ii

1 Overview 1.0 Introduction... 1 1.1 About the Printer... 2 i

ii

Overview 1.0 Introduction This manual is intended for use by qualified service personnel in the maintenance and repair of W-Class printers (hereafter referred to as the printer ). It primarily includes technical information relating to the printer s electrical and mechanical components. If necessary, refer to the following documents for additional printer information (available for download at http://www.datamax-oneil.com/): For operating information, reference the Operator s Manual, part number 88-2245-01. For software language documentation, reference the Class Series Programmer s Manual, part number 88-2316-01. Important Information: The exclamation point inside an equilateral triangle is intended to alert the technician to the presence of important operating, maintenance or servicing information. Always, as with all electrical equipment, follow basic safety precautions to avoid personal injury or printer damage. 1-1

Overview 1.1 About the Printer The following drawing highlights the user-assessable components of the printer. 1-2

2 Adjustments and Maintenance 2.0 Introduction... 1 2.1 Media Sensor Calibration... 1 2.1.1 Quick Calibration... 1 2.1.2 Standard Calibration... 2 2.1.3 Advanced Entry Calibration... 5 2.2 Printhead Adjustments... 10 2.2.1 Leveling Cam Adjustment... 10 2.2.2 Pressure Adjustment... 12 2.2.3 Burn Line Adjustment... 13 2.2.4 Voltage Adjustment... 15 2.3 Ribbon Shield Adjustment... 18 2.4 Maintenance... 20 2.4.1 Cleaning the Printhead... 21 2.4.1.1 Cotton Swab Procedure... 22 2.4.1.2 Cleaning Card Procedure... 23 2.4.1.3 Cleaning Film Procedure... 24 2.4.2 Cleaning the Platen Roller... 26 2.4.3 Cleaning the Media Sensor & the Media Path... 27 2.4.4 Cleaning the Exterior Surfaces... 28 i

2.4.5 Cleaning the Cutter... 29 2.4.5.1 Light-Duty Cutter... 29 2.4.5.2 Standard Cutter... 31 2.4.6 Cleaning the Fan Filter... 33 2.5 Application Version Updates... 35 2.5.1 Updating from Ready Mode... 35 2.5.2 Updating from Download Mode... 36 2.5.3 Possible Problems during an Update... 37 2.6 Boot Loader Program Updates... 38 2.7 Resetting the Printer... 39 2.7.1 Soft Reset... 39 2.7.2 Level One Reset... 39 2.7.3 Level Two Reset... 39 ii

Adjustments and Maintenance 2.0 Introduction This section covers the necessary maintenance and alignment procedures for the printer. 2.1 Media Sensor Calibration This printer can use many different media compositions, configurations and colors. In addition to adjusting the Media Sensor and selecting the SENSOR TYPE, to ensure that each label is detected correctly and reliably, calibration is required. There are three different calibration methods. 2.1.1 Quick Calibration This is the easiest calibration method and should work for most die-cut and reflective media types. This procedure is not required for continuous media. If Uncalibrated is displayed, follow the Standard Calibration procedure in Section 2.1.2. Perform a Quick Calibration as follows: Ensure that media is loaded, that the Media Sensor is adjusted, and that the printer is idle. Press and hold the Key. The printer will begin advancing media; allow at least one label gap or mark to pass through the sensor. Upon successful completion, CALIBRATION COMPLETE will be displayed, the printer will feed to the next label TOF and READY will be displayed. (A WARNING LOW BACKING message may appear if using notched media or media on a transparent liner; however, the calibration was successful). Note: Die-cut media containing large gaps may require a change in the PAPER OUT DISTANCE setting; see the Operator s Manual for details. Calibration Hints: In certain cases, the printer may have trouble differentiating between the label and liner. If CANNOT CALIBRATE is displayed, or if the printer stops feeding mid-label then try the following: Press and hold the Key to allow two gaps (or marks) to pass through under the sensor. If CANNOT CALIBRATE is displayed again, or if the printer stops feeding mid-label then try the following: Press and hold the Key to allow three or more gaps (or marks) to pass through the sensor. If this method fails, use the Standard Calibration method described in Section 2.1.2. 2-1

Adjustments and Maintenance 2.1.2 Standard Calibration During the Standard Calibration process, the printhead assembly can be raised for visual access to the media and media sensor. In addition, displayed sensor readings can be used to indicate the best position over the media. These features are helpful when using small, position-critical TOF notches or marks. Three readings are required: Empty: No media in the sensor. Gap (or Mark): Only the backing, notch, or reflective mark in the sensor. Paper: The label (with the liner attached) in the sensor. Make sure media is loaded and that the appropriate Sensor Type has been selected, then perform the Standard Calibration as follows: Step Action Displayed Message Comment 1 Turn On the printer. Wait for the printer to initialize (about six seconds) before proceeding. 2 Press the Key. Raise the printhead assembly. You are entering Menu Mode. 3 Press the Key to enter the Media Settings menu. See the Operator s Manual for menu layout details. 4 Press the Key and scroll to SENSOR CALIBRATION. Press the procedure. Key to abort this 5 Press the Key. You are beginning the standard calibration procedure. 6 Press the Key. Remove the media from the Media Sensor then press any key. This sets the parameter for the empty value. Where yyy is a numerical value representing the current sensor reading. 2-2

Adjustments and Maintenance Standard Calibration (continued) Step Action Displayed Message Comment 7 Proceed according to media type: Die-cut media: Peel media from the backing and then reinsert the backing into the sensor; adjust the Sensor Eye Mark near the center of the backing material. Press any key to continue. Notched media: Adjust the Sensor Eye Mark over the center of the notch. Press any key to continue. Reflective media: Adjust the Sensor Eye Mark over the center of the facedown black mark. Press any key to continue. Continuous media: Go to Step 8. Or, for reflective media: This sets the parameter for the gap or mark value. Where yyy is a numerical value representing the current sensor reading: useful in locating the best sensor position. Note: Never position the sensor over a perforation when recording a sensor reading. Note: Do not move the position of the Media Sensor after it has been adjusted. 8 Position a label (and backing, if any) under the Sensor Eye Mark. Press any key to continue. Note: If using preprinted media, ensure the label area under the sensor is free of preprinted text, graphics or borders. This sets the parameter for the paper value. Where yyy is a numerical value representing the current sensor reading. 2-3

Adjustments and Maintenance Standard Calibration (continued) Step Action Displayed Message Comment 9 Observe the message on the display. Or, for reflective media: The calibration was successful. If another message was displayed, see the note below. Or, for continuous media: 10 Exit the menu tree by repeatedly pressing the Key. If using gap or reflective media, press and hold the Key and allow at least one label gap (or mark) to advance under the sensor. The printer is now ready to begin printing. If this calibration was not successful, go to Section 2.1.3. Note: A WARNING LOW BACKING message indicates that the calibration was successful with notched media or media on a transparent liner; for all possible messages, see Section 3.1. 2-4

Adjustments and Maintenance 2.1.3 Advanced Entry Calibration Advanced Entry Calibration is an alternate calibration method for special-case media types only. This procedure has two parts: (1) recording sensor readings using differing algorithms and, (2) selecting, resampling, and manually entering calibration values. Advanced Entry Calibration will override all previous calibration settings; use this method only when Standard Calibration has failed. Make sure media is loaded and that the appropriate Sensor Type has been selected, then perform the Advanced Entry Calibration as follows: Step Action Displayed Message Comment 1 Turn On the printer. Wait until the printer initializes (about six seconds). 2 Press the Key. Raise the printhead assembly. You are entering Menu Mode. 3 Press the Key to enter the Media Settings menu. See the Operator s Manual for menu layout details. 4 Press the Key and scroll to SENSOR CALIBRATION. Press the this procedure. Key to abort 5 Press the Key. You are entering the calibration submenu. 6 Press the Key to scroll to ADVANCED ENTRY. You are entering Advanced Entry Calibration. 7 Press the Key. Press the this procedure. Key to abort 2-5

Adjustments and Maintenance Advanced Entry Calibration (continued) Step Action Displayed Message Comment 8 Press the Key. You are beginning the Advanced Entry Calibration. 9 Press the Key. Place the label under the Sensor Eye Mark and lower the printhead assembly. -Or- If using preprinted media, ensure the label area under the sensor is free of preprinted text, graphics, borders or perforations. Note: Do NOT move the position of the Media Sensor after it has been adjusted. 10 Press the Key to select the setting (denoted by an * ). Record this sensor reading (the yyy value) as a Label Value in a table similar to the one shown below. Next, press the Key to increment the Gain Number. Repeat this step for each of the Gain Numbers (00-32). -OR- Where yyy is a numerical value representing the current sensor reading: useful in locating the best sensor position. Note: Never position the sensor over a perforation when recording a sensor reading. Sample table: Use a list similar to the one shown right, with enough rows to record the data for each of the 33 Gain Numbers. Gain Label Number Value 00 255 01 02 32 TOF Value Difference Value 2-6

Adjustments and Maintenance Advanced Entry Calibration (continued) Step Action Displayed Message Comment 11 Proceed according to your media type: Die-cut stock: strip the media from the backing and then reinsert it into the sensor; adjust the Sensor Eye Mark over the center of the backing. Notched stock: adjust the Sensor Eye Mark over the center of the notch. Reflective stock: Adjust the Sensor Eye Mark over the center of the facedown black mark. Press the Key to select the setting and then record the sensor reading in your table as a TOF Value. Next, press the Key to increment the Gain Number. Repeat for each of the Gain Numbers (00-32). Or, for reflective media: Where yyy is a numerical value representing the current sensor reading. 12 From the data collected in Steps 10 and 11, where both the sensor readings are above 20, subtract each Label Value from the corresponding TOF Value. Record these as Difference Values. From the resulting list, find the largest Difference Value (see example below). Its associated Gain Number is the best algorithm for your media. Or, for reflective media: Both sensor readings must be above 20. 2-7

Adjustments and Maintenance Advanced Entry Calibration (continued) For example, if your compiled data had the values shown in this table, Gain Number 8 would be chosen because it has the highest Difference Value (146), where both the Label Value and the TOF Value are above 20. Gain Number Label Value TOF Value Difference Value 00 255 254 1 01 251 240 11 02 241 213 28 03 231 182 49 04 219 150 69 05 212 119 93 06 200 88 112 07 189 58 131 08 178 32 146 09 167 19 N/A 10 156 17 N/A 31 116 14 N/A 32 112 14 N/A Step Action Displayed Message Comment 13 Using the Key, select the Gain Number determined in Step 12. Press the Key to select the setting. Or, for reflective media: This example uses Gain Number 8. Selection is denoted with an *. 14 Place the media in the Media Sensor. Record the sensor reading and label it P (paper). Place the backing, mark, or notch in the sensor. Record the reading and label it G or M (Gap or Mark). Remove all media. Record the reading and label it E (Empty). 15 Press the Key. Then press the Key. Or, for reflective media: Where yyy is a numerical value representing the current sensor reading. The sensor readings must be manually entered into the printer now. 2-8

Adjustments and Maintenance Advanced Entry Calibration (continued) For example, at Gain Number 8, these were the sensor readings for each of the media conditions. (Actual readings will vary.) Paper Gap (or Mark) Empty 198 084 014 Step Action Displayed Message Comment 16 Press the Key. Using the or the Key, set the Paper level to the value determined in the previous step. Press the Key to set the entry (indicated by the * ) and advance the menu. Repeat for the Gap (or Mark ) and Empty levels. Or, for reflective media: The selection will flash and the display heading will change to indicate the item for entry. 17 After all entries have been made, press the Key to back out of the menu and then press the Key to save the settings and return to the Ready Mode. From READY, press the Key to advance to the next label TOF. Note: If the Advanced Entry Calibration fails, try the following procedure: Re-enter the menu system. Go to Media Settings Calibration Advanced Entry Sensor Gain and lower the selected Gain Setting number by one (to make the sensor less sensitive). Select the new Gain Setting, save the changes, exit the menu, and then test your media. Repeat the procedure until a usable media setting is obtained. 2-9

Adjustments and Maintenance 2.2 Printhead Adjustments 2.2.1 Leveling Cam Adjustment To maintain even print pressure across a wide range of media widths, the printer features a Printhead Leveling Cam. This cam offsets the right side of the Printhead Assembly. It is numbered for your reference. However, these numbers do not correspond to specific media widths: one is the highest setting, while nine is the lowest. Make this adjustment when using media that is less than the full width of the Platen Roller, as follows: With the printer On, and media loaded (including ribbon, if transfer printing), download a label format or use one of the resident formats Begin printing the batch of labels. Examine the right side of the printed labels. Rotate the Printhead Leveling Cam until even print is achieved (see examples next page). 2-10

Adjustments and Maintenance Example 1 Over adjustment of the cam: Too much adjustment produces an image that fades across the label. To correct this, decrease the setting of the Leveling Cam. Example 2 Correct adjustment of the cam: Proper adjustment produces a complete image, with even print contrast across the label (see note below). Note: Under-adjustment of the Leveling Cam can cause ribbon wrinkling, lateral label movement, and excessive wear on the printhead and platen roller. 2-11

Adjustments and Maintenance 2.2.2 Pressure Adjustment To accommodate a wide variety of media types the Printhead Pressure Adjustment is factory set for most media types, so this adjustment should only be made after attempting to improve print quality through the use of the heat and/or print speed settings (see the Operator s Manual for details.). When adjusting, use only the minimum pressure necessary for imaging. To increase the pressure, turn the Adjustment Screws clockwise; to decrease the pressure, turn the screws counterclockwise. Adjustments should be made equally for even pressure across the media. Notes: (1) Excessive pressure can reduce the service life of the printhead and platen roller. (2) Unequal pressure may cause ribbon wrinkle and label tracking problems. 2-12

Adjustments and Maintenance 2.2.3 Burn Line Adjustment This adjustment is NOT REQUIRED during a normal printhead replacement. The Printhead Burn Line is the row of thermal elements that creates the image on the label. At the factory, the Burn Line is adjusted to strict compliance using 6.5-mil (.0065 inch) media, enabling the printer to maintain print quality across a majority of media types. Depending upon the equipped printing option, the alignment is different. The position of the burn line on direct thermal models is over the platen roller vertex for maximum heat transfer. Conversely, the position of the burn line on thermal transfer models is slightly forward of the vertex to allow the wax/ink to separate easily from the ribbon base film and adhere to the label while hot. In extreme cases, when media with a different thickness or rigidity is used (heavy tag stock, for example), this relationship can change. To compensate for the change, first try the suggestions in Section 1.5 of the Operator s Manual, and in Sections 2.2.1, and 2.2.2 of this manual. If the print quality remains unacceptable, then an adjustment may be required. In most cases, the burn line requires a slight forward adjustment for thicker media, while thinner media requires a slight backward adjustment. Adjust the Burn Line as follows: With media installed (and ribbon, if thermal transfer printing), lower the printhead assembly and rotate the Printhead Latch completely back, to the locked position. Disengage the Leveling Cam. Loosen the two Anchor Screws. Begin printing. Enter the Quick Test Mode then select 100 Print Quality Labels; see the Operator s Manual for details. Rotate the Burnpoint Adjustment Screws (making only small changes each time) adjusting for the best print quality across the label. Note: When unevenly adjusted, the print will tend to fade on toward one side of the label. Tighten the Anchor Screws. Retest, and repeat if necessary. 2-13

Adjustments and Maintenance NEVER force or over tighten the adjustment screws CAUTION 2-14

Adjustments and Maintenance 2.2.4 Voltage Adjustment This procedure requires voltage measurement: Use extreme caution. CAUTION The following conditions will require the adjustment of the printhead supply voltage: (1) Replacement of the power supply; (2) An inadvertent adjustment of the power supply s factory setting; or, (3) Replacement of the printhead in a W-8306 model printer. Note: This adjustment is not required during routine printhead replacements in W-6208 and W-6308 model printers. To adjust the printhead supply voltage perform the following procedure: Turn Off and unplug the printer. Remove the Electronics Cover; see Section 4.1. Remove the Power Supply Cover; see Section 4.11. Using a DVM set to measure DC voltage, connect the positive lead to Power Supply Connector J2 - pin 1 and the negative lead to J2 - pin 10. 2-15

Adjustments and Maintenance Raise the Printhead Assembly. Locate and note the Printhead Resistance Value (this location differs slightly depending upon the printer model). W-6208 and W-6308 models: W-8306 models: After ensuring that media is loaded, latch the Printhead Assembly in the down position. Plug in and turn On the printer. 2-16

Adjustments and Maintenance Wait for the printer to initialize. After Ready is displayed, press the FEED button (this will enable the printhead voltage for approximately 30 seconds). While monitoring the DVM, adjust the voltage using RP1 on the Power Supply PCB according to the resistance range listed in the appropriate table below. WARNING An over-voltage condition can permanently damage or shorten the life of the printhead. Printhead Voltage Adjustment Table Model Printhead Resistance Range (in ohms) Printhead Supply Voltage (in VDC) W6208 W6308 W8308 808 843 22.4 844 879 22.9 880 914 23.3 915 950 23.8 951 985 24.2 986 1021 24.7 1022 1056 25.1 1057 1093 25.5 947 978 22.4 979 1012 22.7 1013 1049 23.1 1050 1088 23.5 1089 1130 24.0 1131 1176 24.4 1177 1226 24.9 1227 1281 25.4 1250 1300 23.8 1350 1400 24.0 1450 1500 24.4 1550 1600 25.0 1650 1700 26.2 1750 1800 26.6 Turn Off and unplug the printer. Remove the DVM leads. Reinstall the Power Supply Cover. Reinstall the Electronics Cover. 2-17

Adjustments and Maintenance 2.3 Ribbon Shield Adjustment Adjustments for ribbon alignment ensure smooth, taut ribbon flow during the print process. Irregular voids that extend diagonally through the printed image may be due to ribbon overlap problems (i.e., wrinkling). When troubleshooting a wrinkling problem, always begin by checking the Leveling Cam (Section 2.2.1), the Pressure Adjustment (Section 2.2.2), and the Burn Line Adjustment (Section 2.2.3). In addition, examine the Platen Roller for signs of build-up or wear, correcting as necessary before continuing. If the problem persists, perform the following adjustment: Load full width media and ribbon. Ensure the Leveling Cam is disengaged; see Section 2.2.1. Press the FEED Button several times to normalize the tracking of the ribbon and media. (If label tracking is a problem it must be corrected before proceeding, typical causes include uneven printhead pressure or a worn platen roller.) Enter the Quick Test Mode and select 100 Quick Ribbon Test Labels. 2-18

Adjustments and Maintenance Press the key to begin printing. Observe the ribbon for rippling or bagging as it travels from the Ribbon Shield to the Upper Ribbon Idlers. If the travel is smooth and the printed labels show no evidence of ribbon wrinkling, proceed to Step 6. If wrinkling is evident, loosen the Ribbon Shield Adjustment Screws and move the either side of the Ribbon Shield up or down until the ribbon is taken up smoothly (without any rippling or bagging) and the printed labels are free of voids due to ribbon wrinkle. Without moving the position of the Ribbon Shield, tighten the Ribbon Shield Adjustment Screws. Print several labels, repeat if necessary. Press the key to stop printing. Install your normal media and ribbon. Adjust the Printhead Leveling Cam as necessary for narrow media. Send your label format to the printer. Examine the printed labels; readjust the Ribbon Shield slightly if needed. 2-19

Adjustments and Maintenance 2.4 Maintenance The following list and table detail the recommended items, techniques and schedules to help you safely and effectively maintain the printer. No other regular maintenance is required. Isopropyl alcohol Cotton swabs A clean, lint-free cloth Soft-bristle brush Soapy water/mild detergent Compressed air Printhead Cleaning Cards and/or Printhead Cleaning Film CAUTION For your safety and to avoid damaging the printer, turn Off and unplug the printer before cleaning. Always take proper precautions when using isopropyl alcohol, a flammable liquid. Recommended Maintenance Schedule Component / Area Cleaning Interval * Method / Supplies Printhead Platen Roller Media Sensor / Media Path / Interior Exterior Surfaces Thermal transfer media after each roll of ribbon. Direct thermal media after each roll of media, or as needed. After each roll of labels, after each roll of ribbon, or as needed. Compressed air or a soft brush. Isopropyl alcohol, as needed. Remove all build-up. As needed, based on a weekly visual inspection. Isopropyl alcohol; and, if necessary, Printhead Cleaning Cards and / or Printhead Cleaning Film. See Section 2.4.1. Cotton swab or cloth dampened with isopropyl alcohol. See Section 2.4.2. Clean as needed, based on a weekly visual inspection. See Section 2.4.3. Mild detergent. See Section 2.4.4. Cutter Option Power Supply Fan Filter *Whichever occurs first. After each roll of labels, after each roll of ribbon, or as needed. Clean as needed, depending upon environmental conditions. Compressed air and isopropyl alcohol dampened cotton swabs. See Section 2.4.5. Mild detergent. Remove all buildup. See Section 2.4.6. 2-20

Adjustments and Maintenance 2.4.1 Cleaning the Printhead CAUTION NEVER use a sharp object to clean the Printhead. If print quality declines (symptoms can include unreadable bar codes, or streaks through the text and graphics), the typical cause is debris build-up on the printhead. Furthermore, if not removed, this build-up may lead to premature dot failure. Clean the printhead every time a roll of ribbon has been used. If using direct thermal stock, clean the printhead every time a roll of labels has been used, or as needed. To help you remember this important maintenance procedure, the printer can be programmed to prompt you for cleaning; see the Operator s Manual for details. Faulty Label: Instead of consistent patterns, streaks in the direction of print indicate a dirty or faulty printhead. According to the media, ribbon, and printing parameters used, different methods are recommended for cleaning the printhead. In all cases, perform the following preliminary operations before cleaning the printhead: Preliminary Cleaning Steps: Stop printing. Raise the cover, unlock the Printhead Latch and raise the Printhead Assembly. Wait for the printhead to cool. Remove media and ribbon from the printer. Proceed according to your cleaning requirements. 2-21

Adjustments and Maintenance 2.4.1.1 Cotton Swab Procedure This procedure is recommended for printers using direct thermal media, or thermal transfer media with a wax ribbon. Perform the Preliminary Cleaning Steps, as described in Section 2.4.1. Turn Off and unplug the printer. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, gently clean the entire Printhead surface, paying special attention to the Burn Line, until all build-up is removed. Printhead Assembly Printhead Cotton Swab Debris Build-Up Burn Line Allow the printhead to dry. Reinstall media (and ribbon, if needed). Lower the Printhead Assembly and rotate the Printhead Latch to the locked position. (If necessary, adjust the Leveling Cam.) Close the cover. Plug in and turn On the printer. Run several sample labels and examine the print quality. If streaks are still present, go to Section 2.4.1.2; otherwise, this completes the procedure. 2-22

Adjustments and Maintenance 2.4.1.2 Cleaning Card Procedure This procedure is recommended for printers using direct thermal media, or thermal transfer media with a wax ribbon. Also use this procedure if symptoms continue after the Cotton Swab Procedure (see Section 2.4.1.1) has been tried. Perform the Preliminary Cleaning Steps, as described in Section 2.4.1. Place a Cleaning Card (use part number 70-2014-01 for 6-inch model printers; and, use part number 70-2013-01 for 8-inch models but insert the cleaning card sideways) under the printhead. Lower the Printhead Assembly and lock the Printhead Latch. Disengage the Leveling Cam; see Section 2.2.1. Printhead Assembly Cleaning Card Printhead Latch Close the cover. Press and hold the Key for approximately four seconds. (As an alternate, CLEAN HEAD NOW can be selected in the menu system.) Reinstall media (and ribbon, if necessary). Lock the Printhead Latch. If necessary, adjust the Leveling Cam. Close the cover. Run a few sample labels and examine them. If streaking is still present, go to Section 2.4.1.3; otherwise, this completes the procedure. 2-23

Adjustments and Maintenance 2.4.1.3 Cleaning Film Procedure This procedure is recommended for printers using a resin ribbon with thermal transfer media, or for printers that typically use a Heat Value of 22 or higher. Also use this procedure if symptoms continue after the previous cleaning methods have been tried. Perform the Preliminary Cleaning Steps, as described in Section 2.4.1. Place a sheet of Cleaning Film (part number 70-2087-02 for 6-inch model printers; and, use part number 70-2087-03 for 8-inch models) under the printhead. Lower the Printhead Assembly and lock the Printhead Latch. Disengage the Leveling Cam; see Section 2.2.1. Printhead Assembly Cleaning Film Printhead Latch Close the cover. Press and hold the Key for approximately four seconds. (As an alternate, CLEAN HEAD NOW can be selected in the menu system.) 2-24

Adjustments and Maintenance Turn Off and unplug the printer. Open the cover, unlock the Printhead Latch, and raise the Printhead Assembly. Using a cotton swab moistened (not soaked) with isopropyl alcohol, gently clean the entire Printhead surface. Allow the printhead to dry. Printhead Assembly Printhead Cotton Swab Reinstall media and ribbon. Lower the Printhead Assembly and rotate the Printhead Latch to the locked position. If necessary, adjust the Leveling Cam. Close the cover. Plug in and turn On the printer. Run a few sample labels and examine them; if streaking is still present, see Section 3.2.3. 2-25

Adjustments and Maintenance 2.4.2 Cleaning the Platen Roller CAUTION NEVER use a sharp object to clean the Platen Roller. A platen roller contaminated with grit, label adhesive, or ink can cause a decline in print quality and, in extreme cases, can cause labels to stick and wrap around the roller. Clean the platen roller as follows: Turn Off and unplug the printer. Open the access cover. Remove the Tear-Bar, Arc Plate or peel mechanism, if attached. Unlock the Printhead Latch and raise the Printhead Assembly. Remove media and ribbon. Using a clean, lint-free cloth dampened with isopropyl alcohol wipe the Platen Roller clean. Manually rotate the roller to clean the entire surface. Allow the roller to dry. Replace the Tear-Bar, Arc Plate or peel mechanism. Replace ribbon and media. Lower the Printhead Assembly and lock the Printhead Latch. Close the access cover. Plug in and turn On the printer. Feed several labels to normalize tracking. 2-26

Adjustments and Maintenance 2.4.3 Cleaning the Media Sensor & the Media Path When particles such as paper dust accumulate in the Media Sensor, it can affect the printer s ability to detect labels. If this dust accumulates along the media path, small voids in the text, graphics and bar codes can result. A build-up of debris on the Tear Bar or Rewind Plate can impair the movement of media. To prevent problems, clean these areas as follows: Turn Off and unplug the printer. Raise the cover. Unlock the Printhead Latch and raise the Printhead Assembly. Remove media and ribbon. Ribbon Sheild Tear Bar / Rewind Plate Media Path Media Sensor Media Guide Baseplate Using compressed air or a soft brush, clean the Media Path and Baseplate. Also clean the Media Sensor, and Tear Bar or Rewind Plate. Use a cotton swab dampened with isopropyl alcohol as needed to remove adhesive accumulations. If equipped with the thermal transfer option, clean the Ribbon Shield. After allowing all of the components to dry, replace ribbon and media. Lower the Printhead Assembly and lock the Printhead Latch and close the cover. 2-27

Adjustments and Maintenance 2.4.4 Cleaning the Exterior Surfaces To clean the outside of the printer, never use abrasive cleansers or solvents. The outer surfaces of the printer should be cleaned using a general-purpose cleanser. Turn Off and unplug the printer. Then use a soft cloth or sponge dampened with a general-purpose cleanser to wipe the exterior surfaces clean. 2-28

Adjustments and Maintenance 2.4.5 Cleaning the Cutter CAUTION Always turn off and unplug the printer when connecting or disconnecting the cutter. Use WD-40 sparingly. Never spray directly into the cutter or get this solvent in the printer; severe damage may result. The cutter blades are SHARP: to avoid injury, keep fingers and other body parts away from the cutting surfaces; and to avoid damage, never touch metal objects against the blade surfaces. The optional cutter should be cleaned every time a roll of labels has been used. In addition, if the performance of the cutter becomes sluggish, cleaning is recommended. Proceed according to the type of cutter being cleaned. 2.4.5.1 Light-Duty Cutter Complete the following steps to clean the Light-Duty Cutter: Turn Off and unplug the printer. If attached, remove the cutter tray. Raise the cover of the printer. Rotate the Latch and lower the cutter mechanism. Remove the Cover Screw and then carefully remove the Top Cover. Using compressed air, remove any debris from the interior cavity. Using a cotton swab soaked with WD-40 (or similar product), wipe the exposed blade until clean. 2-29

Adjustments and Maintenance Insert a 3mm Hex Key into the cutter, as shown. Using this Hex Key, rotate the mechanism to the next blade position and repeat Step 5 until all blade surfaces are clean. Clean all areas where the media enters and exits the cutter. Replace the Top Cover then replace the Cover Screw and tighten. Return the cutter mechanism to an upright position and rotate the Latch to secure it in place. Lower the cover of the printer. Reattach the cutter tray. Plug in and turn On the printer. 2-30

Adjustments and Maintenance 2.4.5.2 Standard Cutter Complete the following steps to clean the Standard Cutter: Turn Off and unplug the printer. If attached, remove the cutter tray. Raise the cover of the printer. Disconnect the Cutter Cable from inside the printer. Swing the cutter open and lift it off the Mounting Pins. Remove the Cover of the cutter by removing the four screws, which also secure the Left and Right Shields to the cutter. Using compressed air, remove any debris from the interior cavity of the cutter. 2-31

Adjustments and Maintenance Press on the Lever to gain access to the Cutter Blades. Wipe the blade surfaces clean using a cotton swab dampened with WD-40 (or similar product). Close the blades. Replace the Cover and Left and Right Shields to the cutter using the previously removed screws. Mount the cutter onto the Mounting Pins and reconnect the Cutter Cable to the inside port. Close the cutter. Lower the cover of the printer. Reattach the cutter tray. Plug in and turn On the printer. 2-32

Adjustments and Maintenance 2.4.6 Cleaning the Fan Filter The power supply fan filter should be cleaned as needed to prevent printer overheating. The cleaning interval will depend upon the environment the printer is in. Clean the fan filter as follows: Turn Off and unplug the printer. Loosen the Tabs and remove the Fan Guard and Filter from the printer. Fan Guard Tabs (4 places) Dust off the filter. Or, if needed, using a mild detergent, wash the filter If washed, allow the filter to dry thoroughly. (As an alternative, replace the filter, P/N 17-2432-01). 2-33

Adjustments and Maintenance Filter Fan Housing Fan Guard Install a clean dry Filter and Fan Guard onto the Fan Housing. Plug in and turn On the printer. 2-34

Adjustments and Maintenance 2.5 Application Version Updates The printer s application program is stored in Flash memory on the Main PCB. A feature is included that allows updates to this program. Updates can be found at ftp://ftp.datamax-oneil.com/. There are two modes in which the firmware of the printer can be updated: (1) the Ready Mode, or (2) the Download Mode. Before beginning an update, identify the current version of the printer s application program by printing a Configuration Label. Compare that version string to those filenames available from our FTP site and then download the desired file onto your computer s hard drive. Proceed with the printer update accordingly: If the current application version is 2.091 or greater, refer to either Section 2.5.1 or Section 2.5.2. If the current application version is 2.08 or earlier, refer only to Section 2.5.2. WARNING Should an error occur during the download (see Section 2.5.3), the update is aborted. If this process did not reach Erasing Flash or Updating Software, the previous program is left intact; otherwise, a successful download must be completed before the printer is operable. Note: Foreign language menu users: If updating from 2.xx to 3.xx firmware for the first time, you must also download the EFIGS menu language file. Go to the EFIGS ftp directory and copy 832296.01C (or most current version) to lpt1: /b (the DOS Copy command requires the /b parameter because this file contains binary code). 2.5.1 Updating from Ready Mode Update Procedure for Application Version 2.091 or greater Step Displayed Message Operator Action Comment(s) 1 2 3 4 Using the DOS copy command (where filename is the program to be loaded and lpt1 is the selected interface port), enter the following: copy filename lpt1: No action required. No action required. No action required. For example, this would be entered as: copy 6208tb ~ 1.zs lpt1 (Where lpt1 is the host computer s port; however, this selection can differ to include a serial or other port, as the printer is equipped.) The Ready Indicator will flash as data is received. The new application program is being stored and verified. The printer has reset automatically and is now displaying the new firmware version. The new application is now running. Note: If Uncalibrated or Position Fault is displayed see Section 2.1. 2-35

Adjustments and Maintenance 2.5.2 Updating from Download Mode Required Update Procedure for Application Version 2.08 or earlier* Step Displayed Message Operator Action Comment(s) 1 2 3 4 5 Press and hold the PAUSE and TEST Keys while turning On the printer to enter the Download Mode. Using the DOS copy command, (where filename is the program to be loaded and lpt1 is the parallel port), enter the following: copy filename lpt1: No action required. No action required. No action required. The Boot Loader version is displayed. Note: This information will vary with the printer model and Boot Loader version. The printer is ready to accept the new application version. Note: The parallel port must be used to write to the printer. For example, this would be entered as: copy 6208tb ~ 1.zs lpt1 The printer is receiving the new image (program). The program has been received and verified; now memory is being cleared of the previous application. The new program is being written into Flash memory. Upon completion, the printer will automatically reset, starting the new application; however, before continuing, the printer must be calibrated; see Section 2.1. *This can also be used as an alternate download method for all other version levels. 2-36

Adjustments and Maintenance 2.5.3 Possible Problems during an Update If experiencing trouble when attempting to download the file to the printer, try the following alternate methods: Use Download Mode (see Section 2.5.2). Windows users try restarting the computer in MS-DOS mode. Use the Datamax-O Neil Printer Driver to send the file. The following is a list of possible error messages when downloading: Application Update Error Messages Displayed Message Descriptions / Causes / Solutions The printer detected an error during the decompression and transfer of file data from cache storage into the Flash memory. Confirm the version and retry in Download Mode; however, if the problem continues call for service. The printer could not successfully erase Flash memory. The possible cause is defective Flash memory. Try the download again; however, if the problem continues call for service. The printer could not successfully write the program into Flash memory. A possible cause is defective Flash memory. Try the download again; however, if the problem continues call for service. Application Firmware downloaded was not compatible with the printer s Main PCB. The firmware used was for a different class model and not supported by this boot loader version. See System Settings / Configuration Level in the Operator s Manual details. The printer detected an error in the download. The possible causes include: An invalid or corrupted file was downloading. Try saving the file to the host and then download again. A communications error. Recheck cabling and port setting. Software level not authorized for this printer (See System Settings / Configuration Level / Printer Key in the Operator s Manual details.). 2-37

Adjustments and Maintenance 2.6 Boot Loader Program Updates The Boot Loader is stored in Flash memory on the Main Logic Card. Updates to this program can be made through any of the printer s communication interfaces. Updates can be found at ftp://ftp.datamaxoneil.com/ Note: Only printers with an Application Version of 2.09 or greater can update the Boot Loader Program. WARNING If power is lost while Upgrading Software is displayed, the printer will become non-functional; in this case the main logic board must be replaced with a programmed board or returned to the factory for programming. Before beginning the Boot Loader update, identify the printer s current version by printing a Configuration Label and comparing its version string to those available from our FTP site. Download the desired version onto your computer s hard drive. To update the Boot Loader Program: Boot Loader Update Procedure Step Displayed Message Operator Action Comment(s) 1 2 Using the DOS copy command (where filename is the program to be loaded and lpt1 is the selected interface port), enter the following: copy filename lpt1: No action required. For example, this would be entered as: copy boottb ~ 1.bs lpt1 (Where lpt1 is the host computer s output port; however, your selection can differ to include a serial or other port, as the printer is equipped). The Ready Indicator will flash as data is received. The new program is being stored and verified. 3 No action required. The printer has reset automatically. 4 No action required. The new application is now running. Note: If Uncalibrated or Position Fault is displayed see Section 2.1. 2-38

Adjustments and Maintenance 2.7 Resetting the Printer Depending upon the method used, there are three reset levels possible: 2.7.1 Soft Reset To reset the printer and clear any temporary host settings: With the printer On, press and hold the CANCEL Key for approximately four seconds. 2.7.2 Level One Reset To return the printer to the factory default settings or, if saved, to restore the Factory Setting File: Turn Off the printer. Press and hold the PAUSE and CANCEL Keys while turning On the printer; continue to depress the keys until the SYSTEM RESET message flashes. Note: This reset has the same effect as the System Settings / Set Factory Defaults selection in the menu system. (See the Operators Manual for details.) 2.7.3 Level Two Reset To return the printer to the factory default settings, and clear all the calibration and adjustment parameters: Turn Off the printer. Press and hold the PAUSE, FEED, and CANCEL Keys while turning On the printer; continue to depress the keys until the SYSTEM RESET message flashes. Note: After executing a Level 2 Reset, media calibration must be performed; see Section 2.1. A listing of the factory default settings can be found in the Operators Manual. 2-39

Adjustments and Maintenance 2-40

3 Troubleshooting 3.0 Overview... 1 3.1 Fault and Warning Messages... 1 3.1.1 Warning Messages... 1 3.1.2 Fault Messages... 3 3.2 Using the Troubleshooting Flowcharts... 8 3.2.1 Problem Isolation Checklist... 8 3.2.2 No Power... 10 3.2.3 No Print... 11 3.2.4 Parallel Communication Faults... 13 3.2.5 Serial Communication Faults... 14 3.3 Hex Dump Mode... 15 i

ii

Troubleshooting 3.0 Overview This chapter discusses troubleshooting the printer. Depending upon the malfunction, use a procedure(s) listed below to diagnose and correct the problem: When a displayed message is generated, use Fault and Warning Messages, Section 3.1. When no message is generated, use the Troubleshooting Flowchart, Section 3.2. When label formatting problems occur, use the Hex Dump mode, Section 3.3. If faults are localized to a Printed Circuit Board, replacement is recommended. Due to the complexity of the PCBs, it is not feasible to do component level repair in the field. A defective PCB can be returned to the factory for service. 3.1 Fault and Warning Messages All printer functions are monitored. During operation, when a potential problem (a Warning) or problem (a Fault) is detected, the printer will display a corresponding message. Message types, along with the possible solutions, are described below. Note: Warning and Fault Messages are not displayed when the printer is in Menu or Test Mode. 3.1.1 Warning Messages Warning Messages have a medium display priority and are shown for a period of five seconds. If multiple Warning conditions are detected, the display will reflect the highest priority message. Warning Messages Displayed Message Description Possible Solution(s) The printer has detected burned-out printhead elements. The printer measured only a small difference between the empty and gap sensor readings. Replace the printhead when the print quality becomes unacceptable; see Section 4.2. Transparent backing or notched media typically gives this indication. In this case, there may be a slight delay in the Out of Stock indication, after the media supply is emptied; no action is required. Power has been removed and shutdown is in progress. The printer power switch was turned Off, the line fuse has blown, or the AC line voltage has been lost. 3-1

Troubleshooting Warning Messages Displayed Message Description Possible Solution(s) The scheduled printhead cleaning distance has been reached. Press and hold the TEST Key, or select CLEAN HEAD NOW. See Section 2.4.1 for details. The host has pending configuration changes that will not take effect until a host reset command is issued. To save the changes, send a host reset command (in DPL). To discard the changes, perform a soft reset; see Section 2.7 for details. The 24 VDC line has dipped below the threshold value. Possible low or fluctuating line voltage level. Verify this condition with a voltage measurement. If this condition persists, try moving the printer to another outlet circuit. Other possible causes include a faulty power supply, main logic board, or printhead. The printer was unable to save settings in permanent memory. If the condition persists, possible faulty main logic board; see Section 4.10. A high printhead temperature has been detected. Allow the printhead time to cool. 3-2

Troubleshooting 3.1.2 Fault Messages Fault Messages receive the highest display priority. If more than one fault is detected the display will cycle between messages. Note: To return to normal operation after the printer enters a fault condition, the fault must be corrected and then the FEED key pressed to clear the condition. Fault Messages Displayed Message Description Possible Solution(s) A drop in the 24 volt power supply has been detected. 1) Try cycling the printer power Off and On to clear the fault. 2) Possible defective power supply board. Verify the 24 VDC supply voltage. For replacement see Section 4.11. WARNING! Use extreme caution when measuring printer voltages. An analog to digital converter failure has been detected. 1) Try cycling the printer power Off and On to clear the fault. 2) Replace the main logic board; see Section 4.10. A blade-positioning fault has been detected. 1) Try cycling the printer power Off and On to clear the fault. 2) Ensure the thickness of the media being cut is within specification for the cutter; see the Operator s Manual for details. WARNING! Turn Off the printer and unplug the power cord before examining the cutter. 3) Ensure the cutter and cable are properly installed, and that the cutter cable is free of damage. 4) Examine and clear any obstructions from the cutter. See Section 2.4.5. 5) The cutter may be defective. Replace it. 6) The main logic board may be defective. Replace the board; see Section 4.10. 3-3

Troubleshooting Fault Messages (continued) Displayed Message Description Possible Solution(s) The printer has detected a Direct Memory Access failure. Consistently low sensor readings were detected. Consistently high sensor readings were detected. 1) Try cycling the printer power Off and On to clear the fault. 2) Replace the main logic board; see Section 4.10. Press any key to continue. 1) Ensure that media was inserted in the media sensor during the appropriate calibration step. 2) Ensure that the sensor is free of debris. Retry the calibration. If the problem persists, try Advanced Entry Calibration ; see Section 2.1.3. Press any key to continue. 1) Ensure that the media was removed from the media sensor during the appropriate calibration step. 2) Ensure that no labels are stuck in the media sensor. Retry the calibration. If the problem persists: 1) Possible loose Media Sensor cable. 2) The media sensor may be defective. Replace the sensor; see Section 4.9. 3) The main logic board may be defective. Replace the board; see Section 4.10. The scheduled printhead cleaning has been exceeded by an amount equal to three times the pre-programmed distance. Press and hold the TEST Key, or select CLEAN HEAD NOW. See Section 2.4.1 for details. The optical sensor cannot detect the position of the printhead assembly. Press any key to continue. 1) Ensure that the printhead assembly is locked in the down position. 2) The Head-Up Sensor may be defective. Replace the sensor. 2) The main logic board may be defective. Replace the board; see Section 4.10. 3-4

Troubleshooting Fault Messages (continued) Displayed Message Description Possible Solution(s) Media cannot be detected. 1) Ensure that the media is properly loaded and, if using media with a clear liner or large notches between labels, ensure that the Paper Out Distance has been set. 2) Adjust the position of the media sensor. 3) Perform a calibration; see Section 2.1. 4) Examine the media sensor and clear any obstructions (e.g., paper dust, adhesive, etc). 5) Possible faulty media sensor cabling connection. 6) The media sensor may be defective. Replace the sensor; see Section 4.9. 7) The main logic board may be defective. Replace the board; see Section 4.10. Three possible causes: (1) An update was made to the Application Version of the firmware; (2) the printer was powered-off or reset during a ribbon, out of stock or TOF fault; or (3) the printer was unable to complete the Media Calibration. Depending upon the cause: (1) Press the FEED key in an attempt to identify and then clear the related fault condition; or (2) If necessary, calibrate the printer; see Section 2.1. A problem has been detected in the print logic. A RAM error has been detected. 1) Try cycling the printer power Off and On to clear the fault. 2) Replace the main logic board; see Section 4.10. 1) Try cycling the printer power Off and On to clear the fault. 2) Replace the main logic board; see Section 4.10. 3-5

Troubleshooting Fault Messages (continued) Displayed Message Description Possible Solution(s) Consistently low sensor readings were detected. Press any key to continue. 1) Ensure that the reflective mark was inserted facedown in the media sensor during the appropriate calibration step. 2) Ensure that the reflective mark is made of carbon-based ink. 3) Ensure that the sensor is free of debris. 4) Retry calibration. If the problem persists, try Advanced Entry Calibration ; see Section 2.1.3. Consistently high sensor readings were detected. Press any key to continue. 1) Ensure that the reflective mark was inserted facedown in the media sensor during the appropriate calibration step. 2) Ensure that the reflective mark is made of carbon-based ink. 3) Ensure that the sensor is free of debris. 4) Retry calibration. If the problem persists, replace the media sensor; see Section 4.9. Thermal transfer printing is enabled, but no or only sporadic movement of the ribbon supply hub has been detected. 1) Ensure that ribbon is correctly loaded and that the printhead is locked down. 2) Check the ribbon supply and take-up hubs for obstructions that could inhibit movement. 3) Ensure that the core of the ribbon supply fits snugly onto the ribbon supply hub. 4) Ensure the media/paper combination is correct. 5) Possible defective timing disk, light pipe or ribbon sensor (on the Backplane Board). 6) Possible defective main logic board; see Section 4.10. 3-6

Troubleshooting Fault Messages (continued) Displayed Message Description Possible Solution(s) A printhead strobing problem has been detected. 1) Try cycling the printer power Off and On to clear the fault. 2) Replace the main logic board; see Section 4.10. The temperature range of the printhead has been exceeded, resulting in a print shutdown. Allow the printhead to cool. Ensure that the printer has been installed under acceptable environmental conditions; see the Operator s Manual for details. The TOF mark could not be found within the maximum label length setting; or, the TOF was found in an unexpected place. Proceed according to the symptom: If the media is moving 1) Adjust the media guide, the media sensor and calibrate the printer; see Section 2.1. 2) The leveling cam may be improperly adjusted; see Section 2.2.1. 3) The label length or maximum label length setting may need to be increased. 4) The media sensor may be occluded or defective. Try cleaning and then recalibrate; otherwise replace it. See Section 4.9. 5) The printhead pressure may need to be increased; see Section 2.2.2. 6) The printhead may be out of alignment; see Section 2.2.3. 7) The platen roller or another drive component may be worn. 8) The media / ribbon combination may be incorrect, allowing slippage. If the media is not moving 1) Ensure that the printhead is latched. 2) Possible cabling problem from card cage, power supply or stepper motor. 3) Possible defective drive component. 4) Possible defective power supply board. 5) Possible defective main logic board. 6) Possible defective stepper motor. 3-7

Troubleshooting 3.2 Using the Troubleshooting Flowcharts Begin with Step 1 of the Problem Isolation Checklist to locate the appropriate troubleshooting routine for the symptoms exhibited. From the corresponding routine, follow all instructions to determine the answers to the questions posed; then the flowchart will direct you to the another step, procedure or replacement suggestion. 3.2.1 Problem Isolation Checklist 1 Ensure that AC line voltage is within the operating range tolerance for the printer, and that the unit is installed within an acceptable environment. Turn On the Power Switch. Did the printer power up? Go to Step 2 Go to Section 3.2.2: No Power 2 Ensure that the printer has been correctly loaded with media, (and ribbon where applicable) of an acceptable type. Press the key. Using the key, scroll to Print Quality Label. Press the key. Go to Step 3 Was a Print Quality Label produced? 3 Was a fault message generated? Go to Section 3.1. Go to Section 3.2.3: No Print 4 Examine the label. Is the print quality satisfactory? Go to Step 5 Go to Section 3.2.3: No Print 3-8

Troubleshooting 5 With the printer at Ready and connected to a host computer, send a label format with a batch count of at least ten to the printer. Did the format print? Go to Step 6. Depending upon the failed communication method, go to Section 3.2.4, Parallel Communication Faults ; or Section 3.2.5, Serial Communication Faults. 6 Examine the printed batch. Were any labels skipped during the batch? Calibration may be needed, see Section 2.1. The media sensor may need an adjustment. Tests complete. 3-9

Troubleshooting 3.2.2 No Power Notes: (1) Ensure the AC outlet is functioning properly; also, that the power cord is securely connected to the outlet and printer. (2) Some circuits are protected by resettable fuses; if tripped, cycling printer power will reset those fuses. 1 Turn the printer off for 30 seconds. Turn the printer back on. Does the printer power up? Return to Section 3.2.1 and complete the Problem Isolation Checklist. 2 Turn the Printer off and unplug the power cord from the AC outlet. Remove the Cover and the Power Supply Shield. Check the Power Supply fuses; is there a blown fuse? Replace the fuse(s). If the fuse(s) continue(s) to fail, the Power Supply Board is probably defective. 3 Turn off and unplug the printer. Disconnect the following cables from the Power Supply Board: Printhead Power Cable (J2) Stepper Motor Cable (J6) Plug in and turn on the printer. Does the printer power up? Turn Off the power switch. Reconnect the cables one at a time. Power the printer On following each connection. When the printer fails to power-up, turn Off the power switch then inspect and replace the components associated with that voltage branch. 4 Look at the Power Supply Board. Are the two green LEDs on? Possible defective Main Board and/or Front Panel. Defective Power Supply 3-10

Troubleshooting 3.2.3 No Print 1 Press the button. Using the button scroll to Print Configuration. Press the button again. Is the label blank? Make sure the printhead is locked in the down position. If using the direct thermal print method, ensure the media is thermally sensitive; if using the thermal transfer print method, ensure that ribbon is correctly loaded. Printhead Cable may be damaged or not properly connected. Possible misaligned Printhead (see Section 2.2.3). Possible defective Printhead, Main Board, or Power Supply. 2 Does the label show streaks or missing dots in the print? Incorrectly set Heat value. Dirty or defective printhead. Damaged or improperly connected Printhead Cable. An incorrectly set Leveling Cam (see Section 2.2.1.), or the ribbon shield may be causing ribbon wrinkle (see Section 2.3). Defective Main Board. Worn platen roller. (continued next page) 3-11

Troubleshooting 3 Does the print fade across the width of the label? Incorrectly set Leveling Cam; see Section 3.2.1. Incorrectly set Heat value. Printhead may be out of alignment; see Section 2.2.3. Worn platen roller. Try a different ribbon/media combination. Adjust the Heat, Print Speed and/or the Darkness setting to a higher value. 3-12

Troubleshooting 3.2.4 Parallel Communication Faults 1 With the Printer on and properly connected to the host, send a label to the printer. Did the label print? Parallel communications test complete. If the label format does not appear as expected, check the label programming commands. 2 Press the button. Using the button scroll to Print Configuration. Press the button again. Compare the Communications section on the Configuration Label to the host computer settings. Did the Configuration Label and the host communication settings differ? Reconfigure the printer s communication settings to match the host s; or, try changing the Port Direction to Uni-Directional. This menu setting can be found under Communications / Parallel Port. Note that some host computers are not bidirectional compatible. 3 Place the printer into Hex Dump Mode in the Diagnostics menu. Send a label format to the printer from the host. Does a Hex/ASCII Label print? Check the label programming commands (see the Programmer s Manual for details). Incorrect or defective Interface Cable 3-13

Troubleshooting 3.2.5 Serial Communication Faults 1 With the printer on and properly connected to the host, send a label to the printer. Did the label print? Serial communications test complete. If the label format does not appear as expected check the label programming. 2 Press the button. Using the button scroll to Print Configuration. Press the button again. Compare the Communications section on the Configuration Label with the host computer settings. Do the Printer s Configuration Label and the host communication settings differ? Reconfigure the printer s communication settings to match the host s. 3 Place the printer into Hex Dump Mode in the Diagnostics menu. Send a label format to the printer from the host. Does a Hex/ASCII Label print? Check the label programming commands (see the Programmer s Manual for details). Incorrect or defective Interface Cable 3-14

Troubleshooting 3.3 Hex Dump Mode The hex dump mode is a useful tool for diagnosing problems, including communication and DPL syntax errors, allowing a comparison of input strings (sent by host) to output data (received by printer). To decode this information, the Class Series Programmer s Manual is an essential reference. This output can be used for debugging the label format. And, by repeatedly sending a format, this mode can uncover handshaking problems (if they exist). Handshaking problems are identified by sections of missing data in the character string. To begin, go to the Diagnostics menu and enable Hex Dump Mode; see the Operator s Manual for details. Exit the menu, save changes and returning to the READY mode. Now all data sent to the printer will now be output in hexadecimal code, along with the printable ASCII equivalents. The figure below is a sample Hex Dump Label. After sending a label format to the printer, the hex code output will be immediate. As a final note, many of today s software programs use bit mapping to construct the label, making diagnosis difficult. Contact Datamax-O Neil Technical Support with any questions. Note: To exit the hex dump mode, re-enter the Diagnostics menu / Hex Dump Mode and select Disable. Exit the menu, save changes and return to the READY mode. 3-15

Troubleshooting 3-16

4 Removal and Replacement 4.0 Overview... 1 4.1 Covers... 1 4.2 Printhead... 3 4.3 Head-Up Sensor... 5 4.4 Drive Motor... 6 4.4.1 Belts... 11 4.5 Internal Rewind Option... 14 4.6 Media Hub Assembly... 18 4.7 Ribbon Spool Assembly... 20 4.8 Platen Roller... 23 4.9 Media Sensor... 25 4.10 Main Logic Board... 27 4.11 Power Supply Board... 28 4.12 Fuse Replacement... 30 i

ii

Removal and Replacement 4.0 Overview This section details removal and replacement procedures for the various printer parts. CAUTION Wear a wrist strap and follow standard ESD prevention measures. Use extreme care when near the printhead; never use a sharp object on the printhead. Never use a sharp object on the platen roller. 4.1 Covers Removal: 1. Turn Off and unplug the printer. 2. Raise the Access Cover to an upright position. 4-1

Removal and Replacement 3. Remove the four screws securing the Hinges. 4. Remove the Access Cover. 5. Remove the three screws located near the Hinges. 6. Remove the seven screws along the outside of the Electronics Cover and lift off the Electronics Cover. Replacement: With the printer turned Off and unplugged, reverse previous steps to reinstall the covers. 4-2

Removal and Replacement 4.2 Printhead CAUTION Wear a wrist strap and follow standard ESD prevention measures. Use extreme care when handling the printhead. If the power supply is suspected in causing the failure of the printhead, check the +24 VDC supply voltage before proceeding (see Section 2.2.4). Removal: 1. Turn Off and unplug the printer. 2. Open the access cover to the upright position. 3. Unlock and raise the Printhead Assembly. 4. Remove ribbon, if installed. 5. Lower the Printhead Assembly and remove the two Printhead Screws. 4-3

Removal and Replacement 6. Disconnect the two cables from the Printhead and remove the Printhead from the printer. Replacement: 1. While holding the new Printhead under the Printhead Assembly, carefully reconnect the two cables to the Printhead, ensuring both cables are properly seated in the connectors. 2. Insert the Printhead Screws and secure the Printhead. 3. Clean the Printhead; see Section 2.4.1. 4. If removed, reinstall the ribbon. Lower and lock the Printhead Assembly. CAUTION If replacing the printhead in a W-8306 model, see Section 2.2.4 and adjust the printhead supply voltage before proceeding.. 4-4

Removal and Replacement 4.3 Head-Up Sensor Removal: 1. Turn Off and unplug the printer. 2. Remove the covers; see Section 4.1. 3. Unlock and raise the printhead assembly. 4. Remove the cable clamp securing the Sensor Harness, and then disconnect the harness from connector J5 on the back plane. 5. Remove the Bracket Mounting Screw, and then the Mounting Bracket. 6. Remove the Screw that secures the Head-Up Sensor to the Sensor Mounting Bracket. Replacement: 1. Align the new Head-Up Sensor with the Mounting Bracket and secure with the removed Screw. 2. Secure the Mounting Bracket in place with the Bracket Mounting Screw. 3. Connect the Sensor Harness to backplane connector J5 and replace the cable clamp. 4. Replace the covers; see Section 4.1. 4-5

Removal and Replacement 4.4 Drive Motor Removal: 1. Turn Off and unplug the printer. 2. Remove the Electronics Cover; see Section 4.1. 3. Unplug the Drive Motor harness from connector J6 of the power supply board. 4. Loosen the two screws on the Upper Belt Tensioner then unhook and remove the Tensioner Spring. 5. Remove the Lower Belt Tensioner Screw then unhook and remove the Tensioner Spring. 4-6

Removal and Replacement 6. First loosen the two Motor Bracket Mounting Screws, and then free the Timing Belts from their pulleys within the printer. 7. Remove the two Motor Bracket Mounting Screws that secure the Drive Motor Bracket to the chassis of the printer and carefully remove the entire assembly. 8. Remove the two Drive Motor Mounting Screws that the secure the Drive Motor to the Drive Motor Bracket. 4-7

Removal and Replacement 9. Slip off the Drive Belt. 10. Remove the Drive Motor from the Drive Motor Bracket. 4-8

Removal and Replacement Replacement: 1. Place the Drive Motor into the correct 203 DPI or 300 DPI position on the Drive Motor Bracket and start, but do not tighten both Drive Motor Mounting Screws. 2. Pull the Drive Motor slightly within the Drive Motor Bracket to slip the Drive Belt over the Drive Gear. 3. After allowing the Tensioner Spring to set the Drive Belt tension, tighten the Drive Motor Mounting Screws. 4-9

Removal and Replacement 4. Position the Drive Motor Assembly for mounting in the printer and re-route the Timing Belts around the proper pulleys. 5. Start, but do not tighten both Motor Bracket Mounting Screws and the Lower Belt Tensioner Screw. 6. Reattach the Tensioner Springs to both the Upper and Lower Tensioner assemblies. 7. After ensuring that the Timing Belts are properly placed, tighten both Motor Bracket Mounting Screws and the Lower Belt Tensioner Screw. 8. Tighten the screws on the Upper Belt Tensioner. 9. Reconnect the Drive Motor harness to connector J6 on the power supply board. 10. Replace the Electronics Cover; see Section 4.1. 4-10

Removal and Replacement 4.4.1 Belts Removal: 1. Remove the Drive Motor assembly from the printer as described in Section 4.4. 2. Loosen the two Drive Motor Mounting Screws. 3. Loosen the two Set Screws in the Compound Timing Pulley and carefully slide the Pulley Mounting Shaft out of the assembly. 4. Examine all belts for wear; replace if necessary. 4-11

Removal and Replacement Replacement: 1. Slide the Pulley Mounting Shaft flats first through the Bearing opposite the Drive Motor to a position that extends the shaft approximately ½ inch past the bearing: continue to move the shaft further in as additional parts are added. 2. With the embossed end of the Clutch Assembly facing toward the Drive Motor, slide the Clutch Assembly onto the Pulley Mounting Shaft. Note: The orientation of the Clutch Assembly is critical for correct function of the ribbon and media rewinders. 3. Slide the Washer, both Timing Belts, and Drive Belt onto the Pulley Mounting Shaft. 4. Insert the Compound Timing Pulley with the set screw end facing toward the Drive Motor onto the Pulley Mounting Shaft. 5. Slide the Spacer onto the Pulley Mounting Shaft. 6. Center the Pulley Mounting Shaft between the Bearings, align the setscrews in the pulley to the flats in the shaft; and then tighten the setscrews. 7. Arrange the belts on the assembly. 4-12

Removal and Replacement 8. Pull the Drive Motor slightly within the Drive Motor Bracket to slip the Drive Belt over the Drive Gear. 9. After allowing the Tensioner Spring to set the Drive Belt tension, tighten the Drive Motor Mounting Screws. 10. Referring back to Section 4.4, position the Drive Motor Assembly for mounting in the printer and reroute the Timing Belts around the proper pulleys. 11. Start, but do not tighten both Motor Bracket Mounting Screws and the Lower Belt Tensioner Screw. 12. Reattach the Tensioner Springs to both the Upper and Lower Tensioner assemblies. 13. Allow the Tensioner Springs to adjust the belts. 14. After ensuring that the Timing Belts are properly placed, tighten both Motor Bracket Mounting Screws, both Upper Belt Tensioner screws, and the Lower Belt Tensioner Screw. 15. Reconnect the Drive Motor harness to connector J6 on the power supply board. 16. Plug in and turn On the printer. With media loaded, press the FEED key several times. Recheck the belt tension. If necessary, repeat beginning with Step 13; otherwise continue. 17. Turn Off and unplug the printer. 18. Replace the Electronics Cover; see Section 4.1. 4-13

Removal and Replacement 4.5 Internal Rewind Option Removal: 1. Turn Off and unplug the printer. 2. Remove the covers, see Section 4.1, and remove any media from the Rewind Hub. 3. Disengage the Timing Belt by loosening the two screws on the Upper Belt Tensioner and removing the Tensioner Spring. 4-14

Removal and Replacement 4. While rotating the hub for access, remove the Screws securing the Rewind Hub Assembly to the chassis. 5. Carefully remove the Internal Rewind Hub Assembly from the printer. 4-15

Removal and Replacement 8. Loosen the setscrews securing the Clutch Pulley Assembly to the shaft. Remove the E-Clip to separate the Internal Rewind Hub, Front and Rear Bearings, Clutch Pulley, and Spacer from the Internal Rewind Housing. Replacement: 1. Slide the Front Bearing and Spacer onto the Internal Rewind Hub Shaft. 2. Insert the Internal Rewind Hub partially into the Internal Rewind Housing and slide on the Clutch Pulley Assembly. 3. Slide the Internal Rewind Hub on through the Internal Rewind Housing, replace the Rear Bearing and secure in place with the E-Clip. 4. Position the Clutch Pulley Assembly set screws over the flats in the shaft and tighten to secure. 5. Reposition the Internal Rewind Hub in the chassis. 6. While holding the Internal Rewind Hub in place, rotate and replace each of the three Screws (the longer screw goes in the lower left hole), and tighten to secure. 4-16

Removal and Replacement 7. Reattach the Tensioner Spring to the Upper Belt Tensioner. 8. Route the Timing Belt under the Pulley Clutch Assembly. 9. Allow the Tensioner Spring to adjust the belt; then tighten both Upper Belt Tensioner screws. 10. Plug in and turn On the printer. With media loaded, press the FEED key several times. Recheck the belt tension. If necessary, repeat beginning with Step 9; otherwise continue. 11. Turn Off and unplug the printer. 12. Replace the covers; see Section 4.1. 4-17

Removal and Replacement 4.6 Media Hub Assembly Removal: 1. Turn Off and unplug the printer. Raise the access cover. Remove media. 2. Remove the Socket Head Screw from the end of the Media Hub Shaft. 3. Carefully slide the Media Hub off the Media Hub shaft. 4. Remove the four screws securing the Guide Plate and remove it from the printer. 5. Remove the Power Supply Board. 6. Remove the three screws securing the Media Hub Shaft to the chassis. 4-18

Removal and Replacement Replacement: 1. Position the Media Hub Shaft in the printer and secure using the three screws 2. Replace the Power Supply Board and the Guide Plate. 3. Slide the Media Hub and its internal parts on to the Media Hub Shaft in the order shown. 4. Reinstall the Spring, Washers and Socket Head Screw into the end of the Media Hub Shaft, as shown. Tightening the screw increases the torque (the amount of drag) of the Media Hub; loosening the screw decreases the torque. 4-19

Removal and Replacement 4.7 Ribbon Spool Assembly Removal: 1. Turn Off and unplug the printer. 2. Remove the covers, see Section 4.1, and remove the ribbon from the printer. 3. Disengage the Timing Belt by loosening the two screws on the Upper Belt Tensioner and removing the Tensioner Spring. 4-20

Removal and Replacement 4. Remove the Ribbon Guide Cover by removing the three screws. 5. Remove the E-Clip from the end of the Ribbon Take-Up Hub shaft. 6. Loosen the two setscrews on the Clutch Pulley, slide the Ribbon Take-Up Hub out of the printer approximately 2 inches and remove the Pulley Clutch. Remove the Ribbon Take-Up Hub. 7. Moving to the Ribbon Supply Hub, unhook the Clutch Spring from the Clutch Assembly; then remove the E-Clip from the end of the Ribbon Supply Hub shaft. 4-21

Removal and Replacement 8. Slide the Ribbon Supply Hub approximately 2 inches out of the printer and remove the Spacer and Clutch Assembly from the shaft. 9. Remove the Ribbon Supply Hub from the printer. Note: There is a small Pin that locates the Clutch Assembly on the Ribbon Supply Hub shaft. Use special care when removing the Clutch Assembly. Replacement: 1. Slide the Ribbon Supply Hub partially into the printer and install the Clutch Assembly making sure that it is located with the Pin), Spacer, and Bearing. 2. Slide the Ribbon Supply Hub completely through the housing and install the E-Clip onto the end of the shaft. Reconnect the Clutch Spring to the Clutch Assembly. 3. Slide the Ribbon Take-up Hub partially into the printer and insert the Clutch Pulley onto the shaft. 4. Install the E-Clip. 5. Align the Clutch Pulley setscrews to the flats of the Ribbon Take-up Hub shaft and tighten. 6. Route the Timing Belt over the Clutch Pulley and reconnect the Tensioner Spring to the Upper Tensioner. Allow the Tensioner Spring to adjust the belt; then tighten both Upper Belt Tensioner screws. 7. Replace the covers; see Section 4.1. 4-22

Removal and Replacement 4.8 Platen Roller Removal: 1. Turn Off and unplug the printer. 2. Remove the covers; see Section 4.1. 3. Unlatch and raise the Printhead Assembly. Remove media from the printer. 4. Loosen the three screws securing the Drive Motor Bracket. Unhook and remove the Lower Tensioner Spring. 5. Slip the Timing Belt off the Platen Pulley. 6. Remove the Platen Pulley and bearing (not shown) from the Platen Shaft. 4-23

Removal and Replacement 7. From the Side Plate, remove the E-Clip and Bearing from the Platen Roller shaft. 8. Slide the Platen Roller into the Center Plate as far as possible; then raise the free end and remove the Platen Roller. Replacement: 1. Insert one end of the Platen Roller into the Center Plate as far as possible. 2. Lower the other end and place it into the Side Plate. 3. Install the Bearing and E-Clip to captivate the Platen Roller shaft in the Side Plate. 4. On the other end, slide the Bearing onto the shaft and into the Center Plate. 5. Align the Platen Pulley flat to the shaft flat and slide it firmly into position. 6. Install the E-Clip to secure it in place. 7. Loop the Timing Belt over the Platen Pulley. 8. Reinstall the Lower Tensioner Spring and allow it to set the belt tension. 9. Tighten the three Drive Motor Bracket Mounting Screws. 10. Replace the covers; see Section 4.1. 4-24

Removal and Replacement 4.9 Media Sensor Removal: 1. Turn Off and unplug the printer. 2. Remove the covers; see Section 4.1. 3. Unlatch and raise the Printhead Assembly. Remove media and ribbon from the printer. 4. Remove the two E-Clips from the Media Sensor Shaft. 5. On the electronics side of the printer, remove the E-Clip from the Media Sensor Shaft. 6. Disconnect the Media Sensor from the back plane board connector J9 and the remove the cable clamp securing the sensor harness to the printer. 7. Rotate the Media Sensor Shaft counterclockwise until the Media Sensor Housing is free; then remove the housing from the printer. 4-25

Removal and Replacement Replacement: 1. If removed, ensure the nylon Washer is on the Media Sensor Shaft; then slide the shaft through the Side Plate, approximately one inch into the printer. 2. First, slide the Long Spacer and then the Short Spacer onto the Media Sensor Shaft. 3. Thread the Media Sensor Shaft through the Media Sensor Housing. 4. On the media side of the printer, slide the Short Spacer toward the inner wall and the Long Spacer toward the Side Plate; then install two E-Clips onto the Media Sensor Shaft. 5. On the electronics side of the printer, install the E-clip onto the shaft, connect the Media Sensor to J9 on the backplane board, dress the wiring and install the Cable Clamp. 6. Replace the covers; see Section 4.1. 7. Plug in and turn On the printer. Calibrate the empty sensor value by simultaneously pressing and holding (about four seconds) the and Keys. 4-26

Removal and Replacement 4.10 Main Logic Board Removal: 1. Turn Off and unplug the power. 2. Remove any data cables connected to the Main Logic Board. 3. Touch a metal area of the printer s frame to discharge any static electricity potential that you may be carrying. 4. On the rear of the printer, remove the two Screws securing the Main Logic Board in the card cage. 5. Slide the Main Logic Board out of the card cage. Note: To avoid damage to the Main Logic Board, store it in anti-static material and always use a ground strap or similar device during handling. Replacement: 1. Slide the Main Logic Board into the printer, pushing firmly to seat it into the backplane. 2. Reinstall the two previously removed screws. 3. Reconnect the data cables to the printer. 4-27

Removal and Replacement 4.11 Power Supply Board Removal: 1. Turn Off and unplug the printer. 2. Remove the Electronics Cover; see Section 4.1. 3. Remove the two top screws on the Power Supply Cover. Carefully pull the Power Supply Cover outward slightly to access and remove the two bottom screws. Remove the cover. 4. Disconnect all cabling to the Power Supply Board and also remove the screw securing the Ground Wire from the AC Input Connector to the chassis. 5. Remove the four Power Supply Board Mounting Screws and the two AC Input Connector Screws. 6. Remove the two Screws securing the Heatsink and carefully remove the Power Supply Board 4-28

Removal and Replacement Replacement: 1. Carefully position the Power Supply Board in the printer. Install the four Power Supply Board Mounting Screws and the two longer AC Input Connector Screws. 2. Install the screw to secure the Ground Wire and the two Screws to secure the Heatsink. 3. Reconnect all cabling. 4. Adjust the printhead supply voltage; see Section 2.2.4. 5. Reinstall the Power Supply Cover. 6. Reinstall the Electronics Cover; see Section 4.1. 4-29

Removal and Replacement 4.12 Fuse Replacement CAUTION Only use a replacement fuse with the rating and type as the original fuse; failure to comply could cause serious damage, including fire. Removal: 1. Turn Off and unplug the printer. 2. Remove the Electronics Cover from the printer; see Section 4.1. 3. Remove the two top screws on the Power Supply Cover. 4. Carefully pull the Power Supply Cover outward slightly to access and remove the two bottom screws, then remove the cover. 5. Locate the open fuse and remove it using a Fuse Puller. 4-30

Removal and Replacement Replacement: 1. Replace according to fuse type and rating: Fuse F1: 5A/250V Fast Acting (P/N 42-2141-01) Fuse F2: 3A/250V Fast Acting (P/N 42-2179-01) Note: Use caution when replacing Fuse F1. Fuse F1 will only blow during a failure in the primary switching circuit, which may indicate a more serious electrical problem. 2. Replace the Power Supply Cover. 3. Replace the Electronics Cover; see Section 4.1. 4-31

Removal and Replacement 4-32

5 Printer Assemblies W-6208 A. Covers... 2 B. Front Panel... 4 C. Printer Assemblies... 6 D. Card Cage and Cable Assemblies... 15 E. Media Hub Assembly, 3-Inch... 17 F. Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter... 19 G. Main Logic Card... 21 W-6308 A. Covers... 24 B. Front Panel... 26 C. Printer Assemblies... 28 D. Card Cage and Cable Assemblies... 37 E. Media Hub Assembly, 3-Inch... 39 F. Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter... 41 G. Main Logic Card... 43 W-8306 A. Covers... 46 B. Front Panel... 48 C. Printer Assemblies... 50 D. Card Cage and Cable Assemblies... 59 i

E. Media Hub Assembly, 3-Inch... 61 F. Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter... 63 G. Main Logic Card... 65 Options A. Cover Dampener... 68 B. Standard Cutter, W-6208 and W-6308... 70 C. HD Cutter, W-6208 and W-6308... 72 D. HD Cutter, W-8306... 75 E. Font Expansion Card... 78 F. Internal Rewind, W-6208 and W-6308... 80 G. Internal Rewind, W-8306... 82 H. I/O Expansion Card... 84 I. LAN Interfaces... 86 J. Peel Mechanism, W-6208 and W-6308... 88 K. Peel Mechanism, W-8306... 90 L. Present Sensor... 92 M. Twinax / Coax Interfaces... 94 N. USB Interface... 96 O. Ribbon Saver... 98 P. Fan-Fold Media Guide... 100 Q. HD Cutter Tray, W-6208 and W-6308... 102 R. HD Cutter Tray, W-8306... 104 S. Standard Cutter Tray, W-6208 and W-6308... 106 ii

W-6208 Printer Assemblies I. W-6208 5-1

W-6208 Printer Assemblies A. Covers 5-2

W-6208 Printer Assemblies Covers ITEM NUMBER PART NUMBER DESCRIPTION 1 10-2840-01 SCREW, SEMS, PHILLIPS HEAD, M3 X 6, BZ 2 11-5027-01 PLATE, SUPPORT COVER 3 11-5028-05 SIDE COVER 4 11-4387-01 HINGE 5 15-2812-01 ACCESS COVER 6 16-2585-01 WINDOW, COVER 7 16-2479-01 BLOCK, FILLER 8 10-2258-01 SCREW, PPH HILO, 4-24 X 3.75 9 16-2474-01 FASCIA, TOP COVER 10 10-2973-01 PUSH NUT 5-3

W-6208 Printer Assemblies B. Front Panel 5-4

W-6208 Printer Assemblies Front Panel ITEM NUMBER PART NUMBER DESCRIPTION 1 16-2582-01 FRONT PANEL 2 10-2258-01 SCREW, PPH HILO, 4-24 X 3.75 3 16-2578-01 FRONT BEZEL 4 16-2579-01 CONTROL PANEL BUTTONS 5 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 6 45-2013-01 LCD MODULE, CHAR. 2X20 5-5

W-6208 Printer Assemblies C. Printer Assembly 1 of 7 5-6

W-6208 Printer Assemblies Printer Assembly 2 of 7 5-7

W-6208 Printer Assemblies Printer Assembly 3 of 7 5-8

W-6208 Printer Assemblies Printer Assembly 4 of 7 5-9

W-6208 Printer Assemblies Printer Assembly 5 of 7 5-10

W-6208 Printer Assemblies Printer Assembly 6 of 7 5-11

W-6208 Printer Assemblies Printer Assembly 7 of 7 5-12

W-6208 Printer Assemblies Printer Assembly (P/N 53-2148-01) ITEM PART ITEM PART DESCRIPTION NUMBER NUMBER NUMBER NUMBER DESCRIPTION 1 10-2832-04 SCREW SEMS PHP HEAD M5X12 BZ 49 10-2515-01 SCREW SOCHD M3 X 6 2 10-0252-01 E-RING 5/16 TRUARC X 5133-31 50 899210 SPACER - PIVOT SHAFT 3 15-2757-01 ASSY SIDE PLATE 53 10-2094-01 WASHER FLT #8 X.048 THK 4 10-2830-01 SCREW SEMS PHP HEAD M3X6 BZ 54 10-2518-01 WASHER FLAT SS 5 10-2834-01 SCREW PHILLIPS HEAD M3 X 6 57 12-3056-01 RETAINER SPRING 6 11-5027-01 PLATE SUPPORT COVER 58 12-3057-01 SCREW ADJ. PRINTHEAD PRESSURE 7 15-2706-01 TEAR PLATE ASSY 6" 60 15-2720-01 LATCH ASSY - PRINTHEAD 8 11-5301-01 GUIDE MEDIA 61 12-2733-01 HEATSINK - PRINTHEAD 9 12-2447-01 BLOCK ALIGNMENT 600 63 17-2314-02 SPRING COMPRESSION LC-026C-5-MW 10 11-4470-01 GUIDE MEDIA ADJUSTABLE 66 11-5081-01 ADJ PLATE-PRINTHEAD 11 15-2828-02 S/A TENSIONER PLATE 67 11-5068-01 BRACKET MOUNTING HEATSINK 12 11-4158-01 BRACKET ADJUSTMENT 68 11-4145-01 PLATE RIBBON 13 10-2830-02 SCREW SEMS PHP HEAD M3X 8 BZ 69 11-5067-01 PLATE PRINTHEAD UPPER 15 11-5300-01 GUIDE MEDIA LOWER 70 12-3053-01 SHAFT PRINTHEAD MOUNTING 16 11-5302-01 PLATE GUIDE FRONT 71 12-2411-01 SPACER HEAD CAM 17 11-4387-01 HINGE 72 16-2183-01 CAM PRINTHEAD 18 10-2584-01 PAN PHIL TYPE F 4-40 X.25 LG 73 10-2823-01 SPACER.484 OD.343 ID X.188LG 21 12-2768-01 SHAFT IDLER RIBBON 75 17-2782-01 SPRING COMPRESSION 22 17-2442-01 SPRING TORSION 76 20-2164-01 PRINTHEAD THERMAL 24 17-2448-01 BUMPER SELF STICK 79 24-2521-01 ASSY DRIVE MOTOR 25 13-2273-01 ROLLER DRIVE 87 10-2514-03 SCREW FLTHD M3 X 10 26 10-2913-01 FOOT STICK-ON 88 10-2515-03 SCREW SOCHD M3 X 10 27 24-2568-01 CARD CAGE ASSEMBLY W-6208 89 10-2515-05 SCREW SOCHD M3 X 14 28 12-3342-01 PLATE MOUNTING REAR 90 10-2446-01 RING RETAINING 7/32 31 16-2516-01 PULLEY TIMING PLATEN 92 10-2856-01 SCREW M3 X.5 X 5 LG BUT HD CAP 32 12-2448-01 BLOCK SPACER 101 17-2449-01 EXTERNAL RETAINING RING 34 10-2840-01 SCREW FREE-DRIVE M4 X 6 102 32-2219-01 ASSY PRINTHEAD POWER CABLE Option Dependent Thermal Transfer ribbon type used, where: 103 895504 LABEL - TRANSPORT WARNING 35 17-3103-01 SPRING, TORSION CSI (Coated Side In ribbon) 104 15-2485-01 ASSY IDLER ROLLER 17-3103-02 SPRING, TORSION CSO (Coated Side Out ribbon) 105 17-2968-01 KNOB ASSY KNURLED M5 X 12 36 10-2560-01 WASHER FLAT NYLON 108 10-2258-01 SCREW 4-24 X.375 PPH HILO 37 150128 BEARING BALL 6MM X 13MM 109 10-2541-01 SCREW THREAD FORMING M2.5 X 6 38 17-2317-08 WASHER SPRING WAVE 110 10-0559-01 SCREW THD FORM #6 X 1/2 LG 39 17-2318-01 BUSHING 111 12-2734-01 PLATE CENTER 40 17-2637-01 SPRING TORSION 112 12-2738-01 SPACER MEDIA SENSOR 41 897144 RETAINER - CLIP 113 11-4882-01 PLATE DETENT HEAD CAM 42 24-2523-01 MEDIA SENSOR ASSY 114 899325 SPACER 43 10-0534-01 NUT HEX #8-32 115 10-2123-01 WASHER NYLON 44 10-2444-01 RING RETAINING 5/32 118 12-2795-01 HUB RIBBON 45 15-2779-05 ASSY SENSOR SHAFT W-CLASS 6XXX 119 11-5007-01 CLIP RIBBON 48 10-2531-01 C-TYPE RETAINING RING 6MM 120 16-2751-01 GEAR FLANGED 5-13

W-6208 Printer Assemblies Printer Assembly (P/N 53-2148-01) continued ITEM PART ITEM PART DESCRIPTION NUMBER NUMBER NUMBER NUMBER DESCRIPTION 121 16-2754-01 DISK FRICTION 314 17-2749-01 SPACER NYLON.380 X.500 X 27/64 122 16-2754-02 DISK FRICTION 315 24-2369-01 ASSY FAN 24VDC 123 16-2754-03 DISK FRICTION 317 15-2835-01 FRAME ASSY W-CLASS 125 15-2486-02 ASSY RIBBON REWIND HUB 319 12-2530-02 J HOOK RIBBON REWIND 126 17-2885-01 SPRING COMPRESSION 321 12-2788-01 SHAFT RIBBON SUPPLY HUB 132 10-2832-06 SCREW SEMS PHP HEAD M5X16 BZ 322 12-2528-01 SHAFT RIBBON REWIND 134 10-2831-02 SCREW SEMS PHP HEAD M4X8 BZ 324 10-2378-02 SCREW SOCK SET M4 X 6 138 11-5005-01 PLATE NUT 326 899144 CLAMP - SPRING 139 12-2436-01 SHAFT MOUTING CLUTCH 327 10-2571-01 SCREW BUTTONHD SOCKCAP 4-40 X.12LG 140 12-2437-01 SHAFT MOUNTING PULLEY 334 32-2335-01 STRAP GROUND 142 16-2489-01 BUSHING IDLER 335 10-2832-01 SCREW SEMS PHP HEAD M5X6 BZ 144 15-2548-02 CLUTCH ASSY 2MM GT 336 10-0074-01 WASHER LOCK #10 EXTERNAL TOOTH SZ 145 12-3125-01 PULLEY TIMING COMPOUND 339 10-2830-08 SCREW SEMS PHP HEAD M3 X 25BZ 146 17-2786-01 BELT TIMING 57 T 3MM-HTD 340 10-2550-01 SPACER NYLON 3/16" LONG 147 17-2786-02 BELT TIMING 83T 3MM-HTD 341 10-2675-01 LOCTITE 242 148 17-2766-05 BELT TIMING348T 2MM-GT 345 10-2830-05 SCREW SEMS PHP HEAD M3X14 BZ 153 17-2402-01 SPRING COMPRESSION 350 17-2753-01 BUSHING SLEEVE.377 X.502 X 1/4 154 11-5123-01 BRACKET MOUNTING MOTOR 351 17-2750-01 PLUG BUTTON 1/2 INCH 157 17-2403-01 WASHER FENDER 352 17-2763-01 SPRING COMP.480 X.045 X 1.75 160 899190 PULLEY - TENSION 356 10-2582-01 WASHER NYLON.375 X.242 X.144 164 12-2492-01 SHAFT PIVOT 357 10-2565-01 SPACER 165 11-4469-01 BRACKET - ROLLER 365 10-2831-04 SCREW SEMS PHP HEAD M4X12 BZ 166 12-2650-01 COVER THREADED 366 17-2762-01 SPRING EXTENSION 167 17-2557-01 SPRING COMPRESSION.240 OD X.035 370 17-2432-01 FAN GUARD WITH FILTER 168 17-2447-01 WASHER NYLON 377 12-3008-01 COVER HUB 169 13-2256-01 WEAR STRIP 378 130944 NUT M3 X.5 KEPS YELLOW ZINC 170 10-0447-01 E RING.188 DIA SHAFT 379 13-2398-01 COVER POWER SUPPLY 172 12-2491-01 SHAFT ROLLER 380 10-2514-06 SCREW FLTHD M3 X 16 173 10-2151-01 RETAINING RING-3/16 X.015THK 383 10-0030-01 WASHER SPLIT LOCK #10 174 16-2310-01 ROLLER BOUNCER 390 10-2830-03 SCREW SEMS PHP HEAD M3X10 BZ 300 45-2013-01 LCD MODULE CHAR. 2X20 391 10-2666-01 FLAT CABLE CLAMP-1"W SELF ADHES 301 10-2626-01 SCRW JACK.19 HEX X.19LG 4-40THD 392 17-0168-01 CABLE CLAMP 303 16-3106-01 HUB, CLUTCH OUTER 393 17-0170-01 CLAMP CABLE 304 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 394 17-2715-01 BRUSH-STATIC 6.5" 305 10-0009-01 WASHER LOCK #4 SPLIT RING 396 51-2307-00 CCA W-CLASS POWER SUPPLY BD 306 14-2726-01 LABEL - RIBBON SENSOR 398 11-5329-01 BRACKET CUTTER CONNECTION 307 17-2426-01 PIN STRAIGHT.094 DIA X.437 LG 399 11-5277-01 PLATE NUT 309 10-2515-02 SCREW SOCHD M3 X 8 400 11-5243-01 PLATE COVER 310 10-2514-01 SCREW FLTHD M3 X 6 401 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 312 17-2746-01 SLIP CLUTCH ASSY 402 15-2915-01 PRINTHEAD ASSY - W62XX W63XX 313 10-0563-01 E-RING 3/8 TRUARC 5133-37 403 13-0002-01 TYWRAP 4" 5-14

W-6208 Printer Assemblies D. Card Cage and Cable Assemblies 5-15

Card Cage and Cable Assemblies (24-2568-01) W-6208 Printer Assemblies ITEM NUMBER PART NUMBER DESCRIPTION CABLE ROUTING (FROM / TO) 1 11-5253-01 CARD CAGE N/A 2 51-2375-02 CCA RIBBON SENSOR W-CLASS Back Plane, J8 / Ribbon Sensor 4 32-2466-01 CABLE ASSY CUTTER Back Plane, J10 / Cutter PCB, J2 5 24-2537-01 ASSY SENSOR HEAD UP Back Plane, J5 / Head Up Sensor 6 32-2473-01 ASSY PRINTHEAD DATA CABLE Back Plane, J4 / Printhead 7 32-2443-01 ASSY MAIN CCA POWER CABLE Back Plane, J13 / Power Supply PCB, J4 8 32-2442-01 ASSY MOTOR CONTROL CABLE Back Plane, J12 / Power Supply PCB, J5 9 32-2444-01 FRONT PANEL FLEX CABLE Back Plane, J7 / Front Panel PCB 10 32-2456-01 CABLE FLEX MEDIA SENSOR Back Plane, J9 / Media Sensor 11 51-2312-00 BACKPLANE W-6XXX N/A 12 10-3044-04 SCREW SEMS #2 PHILLIPS M4 X 12 N/A 5-16

W-6208 Printer Assemblies E. Media Hub Assembly, 3-Inch 5-17

Media Hub Assembly, 3-Inch (P/N 15-2696-01) W-6208 Printer Assemblies ITEM NUMBER PART NUMBER DESCRIPTION 1 15-2638-01 ASSEMBLY, MEDIA HUB SHAFT 2 17-2543-01 BEARING,.502 ID X.813 OD X.5 3 17-2759-01 (5) SPACER, NYLON 4 17-2449-01 RING, RETAINING 5 11-4477-01 WASHER, KEYED 6 16-2447-01 DISC, FRICTION 7 10-2856-01 (3) SCREW, M3 X.5LG 8 11-5098-01 (3) CLIP, MEDIA 9 10-2258-01 SCREW, 4-24 X 3.75 10 12-2784-01 HUB, MEDIA 3 11 16-2743-01 COVER, END 12 17-2450-01 SPRING, COMPRESSION 13 17-2487-01 WASHER, NYLON SHOULDER 14 10-2586-01 WASHER, FLAT.250 ID X.687 OD 15 10-2855-01 SCREW, 1/4-20 X 1 1/4 5-18

W-6208 Printer Assemblies F. Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter 5-19

W-6208 Printer Assemblies Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter 1.5-Inch Hub (P/N 15-2697-01) 3-Inch Hub Adapter Option (P/N 15-2698-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 15-2638-01 ASSEMBLY, MEDIA HUB SHAFT 2 17-2543-01 BEARING,.502 ID X.813 OD X.5 3 17-2759-01 (5) SPACER, NYLON 4 17-2449-01 RING, RETAINING 5 11-4477-01 WASHER, KEYED 6 16-2447-01 DISC, FRICTION 7 12-2782-01 HUB, MEDIA 1.5 8 10-2852-01 (3) SCREW, M3 X.5 X 6 9 11-5007-01 (3) CLIP, MEDIA (3) 10 10-2515-01 SCREW, SOCHD M3 X 6 11 12-2751-01 BEARING, MEDIA HUB 12 17-2450-01 SPRING, COMPRESSION 13 17-2487-01 WASHER, NYLON SHOULDER 14 10-2586-01 WASHER, FLAT.250 ID X.687 OD 15 10-2855-01 SCREW, 1/4-20 X 1 1/4 16 12-2783-01 HUB, ADAPTER CORE 17 10-2603-01 CAP, PLASTIC #8 18 10-2856-01 (3) SCREW, M3 X.5LG 19 11-5098-01 (3) CLIP, MEDIA 20 10-2515-01 SCREW, SOCHD M3 X 6 21 16-2470-01 COVER, END ADAPTER 5-20

W-6208 Printer Assemblies G. Main Logic Card 1 5-21

W-6208 Printer Assemblies Main Logic Card ITEM NUMBER PART NUMBER DESCRIPTION 1 51-2301-03 ASSEMBLY, MAIN LOGIC CCA 5-22

W-6308 Printer Assemblies II. W-6308 5-23

W-6308 Printer Assemblies A. Covers 5-24

W-6308 Printer Assemblies Covers ITEM NUMBER PART NUMBER DESCRIPTION 1 10-2840-01 SCREW, SEMS, PHILLIPS HEAD, M3 X 6, BZ 2 11-5027-01 PLATE, SUPPORT COVER 3 11-5028-05 SIDE COVER 4 11-4387-01 HINGE 5 15-2812-01 ACCESS COVER 6 16-2585-01 WINDOW, COVER 7 16-2479-01 BLOCK, FILLER 8 10-2258-01 SCREW, PPH HILO, 4-24 X 3.75 9 16-2474-01 FASCIA, TOP COVER; W-6208, W-6308 10 10-2973-01 PUSH NUT 5-25

W-6308 Printer Assemblies B. Front Panel 5-26

W-6308 Printer Assemblies Front Panel ITEM NUMBER PART NUMBER DESCRIPTION 1 16-2582-01 FRONT PANEL 2 10-2258-01 SCREW, PPH HILO, 4-24 X 3.75 3 16-2578-01 FRONT BEZEL 4 16-2579-01 CONTROL PANEL BUTTONS 5 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 6 45-2013-01 LCD MODULE, CHAR. 2X20 5-27

W-6308 Printer Assemblies C. Printer Assembly 1 of 7 5-28

W-6308 Printer Assemblies Printer Assembly 2 of 7 5-29

W-6308 Printer Assemblies Printer Assembly 3 of 7 5-30

W-6308 Printer Assemblies Printer Assembly 4 of 7 5-31

W-6308 Printer Assemblies Printer Assembly 5 of 7 5-32

W-6308 Printer Assemblies Printer Assembly 6 of 7 5-33

W-6308 Printer Assemblies Printer Assembly 7 of 7 5-34

W-6308 Printer Assemblies Printer Assembly (P/N 53-2126-01) ITEM PART ITEM PART DESCRIPTION NUMBER NUMBER NUMBER NUMBER DESCRIPTION 1 10-2832-04 SCREW SEMS PHP HEAD M5X12 BZ 49 10-2515-01 SCREW SOCHD M3 X 6 2 10-0252-01 E-RING 5/16 TRUARC X 5133-31 50 899210 SPACER - PIVOT SHAFT 3 15-2757-01 ASSY SIDE PLATE 53 10-2094-01 WASHER FLT #8 X.048 THK 4 10-2830-01 SCREW SEMS PHP HEAD M3X6 BZ 54 10-2518-01 WASHER FLAT SS 5 10-2834-01 SCREW PHILLIPS HEAD M3 X 6 57 12-3056-01 RETAINER SPRING 6 11-5027-01 PLATE SUPPORT COVER 58 12-3057-01 SCREW ADJ. PRINTHEAD PRESSURE 7 15-2706-01 TEAR PLATE ASSY 6" 60 15-2720-01 LATCH ASSY PRINTHEAD 8 11-5301-01 GUIDE MEDIA 61 12-2733-01 HEATSINK - PRINTHEAD 9 12-2447-01 BLOCK ALIGNMENT 600 63 17-2314-02 SPRING COMPRESSION LC-026C-5-MW 10 11-4470-01 GUIDE MEDIA ADJUSTABLE 66 11-5081-01 ADJ PLATE-PRINTHEAD 11 15-2828-02 S/A TENSIONER PLATE 67 11-5068-01 BRACKET MOUNTING HEATSINK 12 11-4158-01 BRACKET ADJUSTMENT 68 11-4145-01 PLATE RIBBON 13 10-2830-02 SCREW SEMS PHP HEAD M3X 8 BZ 69 11-5067-01 PLATE PRINTHEAD UPPER 15 11-5300-01 GUIDE MEDIA LOWER 70 12-3053-01 SHAFT PRINTHEAD MOUNTING 16 11-5302-01 PLATE GUIDE FRONT 71 12-2411-01 SPACER HEAD CAM 17 11-4387-01 HINGE 72 16-2183-01 CAM PRINTHEAD 18 10-2584-01 PAN PHIL TYPE F 4-40 X.25 LG 73 10-2823-01 SPACER.484 OD.343 ID X.188LG 21 12-2768-01 SHAFT IDLER RIBBON 75 17-2782-01 SPRING COMPRESSION 22 17-2442-01 SPRING TORSION 76 20-2195-01 KYOCERIA 6" 300DPI THIN GLAZE 24 17-2448-01 BUMPER SELF STICK 79 24-2521-02 ASSY DRIVE MOTOR 25 13-2273-01 ROLLER DRIVE 87 10-2514-03 SCREW FLTHD M3 X 10 26 10-2913-01 FOOT STICK-ON 88 10-2515-03 SCREW SOCHD M3 X 10 27 24-2568-02 CARD CAGE ASSEMBLY W-6308 89 10-2515-05 SCREW SOCHD M3 X 14 28 12-3342-01 PLATE MOUNTING REAR 90 10-2446-01 RING RETAINING 7/32 31 16-2516-01 PULLEY TIMING PLATEN 92 10-2856-01 SCREW M3 X.5 X 5 LG BUT HD CAP 32 12-2448-01 BLOCK SPACER 101 17-2449-01 EXTERNAL RETAINING RING 34 10-2840-01 SCREW FREE-DRIVE M4 X 6 102 32-2219-01 ASSY PRINTHEAD POWER CABLE Option Dependent Thermal Transfer ribbon type used, where: 103 895504 LABEL - TRANSPORT WARNING 35 17-3103-01 SPRING, TORSION CSI (Coated Side In ribbon) 104 15-2485-01 ASSY IDLER ROLLER 17-3103-02 SPRING, TORSION CSO (Coated Side Out ribbon) 105 17-2968-01 KNOB ASSY KNURLED M5 X 12 36 10-2560-01 WASHER FLAT NYLON 108 10-2258-01 SCREW 4-24 X.375 PPH HILO 37 150128 BEARING BALL 6MM X 13MM 109 10-2541-01 SCREW THREAD FORMING M2.5 X 6 38 17-2317-08 WASHER SPRING WAVE 110 10-0559-01 SCREW THD FORM #6 X 1/2 LG 39 17-2318-01 BUSHING 111 12-2734-01 PLATE CENTER 40 17-2637-01 SPRING TORSION 112 12-2738-01 SPACER MEDIA SENSOR 41 897144 RETAINER - CLIP 113 11-4882-01 PLATE DETENT HEAD CAM 42 24-2523-01 MEDIA SENSOR ASSY 114 899325 SPACER 43 10-0534-01 NUT HEX #8-32 115 10-2123-01 WASHER NYLON 44 10-2444-01 RING RETAINING 5/32 118 12-2795-01 HUB RIBBON 45 15-2779-05 ASSY SENSOR SHAFT W-CLASS 6XXX 119 11-5007-01 CLIP RIBBON 48 10-2531-01 C-TYPE RETAINING RING 6MM 120 16-2751-01 GEAR FLANGED 121 16-2754-01 DISK FRICTION 5-35

W-6308 Printer Assemblies Printer Assembly (P/N 53-2126-01) continued ITEM PART ITEM PART DESCRIPTION NUMBER NUMBER NUMBER NUMBER DESCRIPTION 122 16-2754-02 DISK FRICTION 315 24-2369-01 ASSY FAN 24VDC 123 16-2754-03 DISK FRICTION 317 15-2835-01 FRAME ASSY W-CLASS 125 15-2486-02 ASSY RIBBON REWIND HUB 319 12-2530-02 J HOOK RIBBON REWIND 126 17-2885-01 SPRING COMPRESSION 321 12-2788-01 SHAFT RIBBON SUPPLY HUB 132 10-2832-06 SCREW SEMS PHP HEAD M5X16 BZ 322 12-2528-01 SHAFT RIBBON REWIND 134 10-2831-02 SCREW SEMS PHP HEAD M4X8 BZ 324 10-2378-02 SCREW SOCK SET M4 X 6 138 11-5005-01 PLATE NUT 326 899144 CLAMP - SPRING 139 12-2436-01 SHAFT MOUTING CLUTCH 327 10-2571-01 SCREW BUTTONHD SOCKCAP 4-40 X.12LG 140 12-2437-01 SHAFT MOUNTING PULLEY 334 32-2335-01 STRAP GROUND 142 16-2489-01 BUSHING IDLER 335 10-2832-01 SCREW SEMS PHP HEAD M5X6 BZ 144 15-2548-02 CLUTCH ASSY 2MM GT 336 10-0074-01 WASHER LOCK #10 EXTERNAL TOOTH SZ 145 12-3125-01 PULLEY TIMING COMPOUND 339 10-2830-08 SCREW SEMS PHP HEAD M3 X 25BZ 146 17-2786-01 BELT TIMING 57 T 3MM-HTD 340 10-2550-01 SPACER NYLON 3/16" LONG 147 17-2786-02 BELT TIMING 83T 3MM-HTD 341 10-2675-01 LOCTITE 242 148 17-2766-05 BELT TIMING348T 2MM-GT 345 10-2830-05 SCREW SEMS PHP HEAD M3X14 BZ 153 17-2402-01 SPRING COMPRESSION 350 17-2753-01 BUSHING SLEEVE.377 X.502 X 1/4 154 11-5123-01 BRACKET MOUNTING MOTOR 357 10-2565-01 SPACER 157 17-2403-01 WASHER FENDER 365 10-2831-04 SCREW SEMS PHP HEAD M4X12 BZ 160 899190 PULLEY - TENSION 366 17-2762-01 SPRING EXTENSION 164 12-2492-01 SHAFT PIVOT 370 17-2432-01 FAN GUARD WITH FILTER 165 11-4469-01 BRACKET - ROLLER 377 12-3008-01 COVER HUB 166 12-2650-01 COVER THREADED 378 130944 NUT M3 X.5 KEPS YELLOW ZINC 167 17-2557-01 SPRING COMPRESSION.240 OD X.035 379 13-2398-01 COVER POWER SUPPLY 168 17-2447-01 WASHER NYLON 380 10-2514-06 SCREW FLTHD M3 X 16 169 13-2256-01 WEAR STRIP 383 10-0030-01 WASHER SPLIT LOCK #10 170 10-0447-01 E RING.188 DIA SHAFT 390 10-2830-03 SCREW SEMS PHP HEAD M3X10 BZ 172 12-2491-01 SHAFT ROLLER 391 10-2666-01 FLAT CABLE CLAMP-1"W SELF ADHES 173 10-2151-01 RETAINING RING-3/16 X.015THK 392 17-0168-01 CABLE CLAMP 174 16-2310-01 ROLLER BOUNCER 393 17-0170-01 CLAMP CABLE 300 45-2013-01 LCD MODULE CHAR. 2X20 394 17-2715-01 BRUSH-STATIC 6.5" 301 10-2626-01 SCRW JACK.19 HEX X.19LG 4-40THD 396 51-2307-00 CCA W-CLASS POWER SUPPLY BD 303 16-3106-01 HUB, CLUTCH OUTER 398 11-5329-01 BRACKET CUTTER CONNECTION 304 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 399 11-5277-01 PLATE NUT 305 10-0009-01 WASHER LOCK #4 SPLIT RING 400 11-5243-01 PLATE COVER 306 14-2726-01 LABEL - RIBBON SENSOR 401 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 307 17-2426-01 PIN STRAIGHT.094 DIA X.437 LG 402 15-2915-01 PRINTHEAD ASSY - W62XX W63XX 309 10-2515-02 SCREW SOCHD M3 X 8 403 13-0002-01 TYWRAP 4" 310 10-2514-01 SCREW FLTHD M3 X 6 312 17-2746-01 SLIP CLUTCH ASSY 313 10-0563-01 E-RING 3/8 TRUARC 5133-37 314 17-2749-01 SPACER NYLON.380 X.500 X 27/64 5-36

W-6308 Printer Assemblies D. Card Cage and Cable Assemblies 5-37

Card Cage and Cable Assemblies (24-2568-02) W-6308 Printer Assemblies ITEM NUMBER PART NUMBER DESCRIPTION CABLE ROUTING (FROM / TO) 1 11-5253-01 CARD CAGE N/A 2 51-2375-02 CCA RIBBON SENSOR W-CLASS Back Plane, J8 / Ribbon Sensor 4 32-2466-01 CABLE ASSY CUTTER Back Plane, J10 / Cutter PCB: J2 5 24-2537-01 ASSY SENSOR HEAD UP Back Plane, J5 / Head Up Sensor 6 32-2455-01 ASSY CABLE PRINTHEAD DATA Back Plane, J4 / Printhead 7 32-2443-01 ASSY MAIN CCA POWER CABLE Back Plane, J13 / Power Supply PCB: J4 8 32-2442-01 ASSY MOTOR CONTROL CABLE Back Plane, J12 / Power Supply PCB: J5 9 32-2444-01 FRONT PANEL FLEX CABLE Back Plane, J7 / Front Panel PCB 10 32-2456-01 CABLE FLEX MEDIA SENSOR Back Plane, J9 / Media Sensor 11 51-2312-00 BACKPLANE W-6XXX N/A 12 10-3044-04 SCREW SEMS #2 PHILLIPS M4 X 12 N/A 5-38

W-6308 Printer Assemblies E. Media Hub Assembly, 3-Inch 5-39

Media Hub Assembly, 3-Inch (P/N 15-2696-01) W-6308 Printer Assemblies ITEM NUMBER PART NUMBER DESCRIPTION 1 15-2638-01 ASSEMBLY, MEDIA HUB SHAFT 2 17-2543-01 BEARING,.502 ID X.813 OD X.5 3 17-2759-01 (5) SPACER, NYLON 4 17-2449-01 RING, RETAINING 5 11-4477-01 WASHER, KEYED 6 16-2447-01 DISC, FRICTION 7 10-2856-01 (3) SCREW, M3 X.5LG 8 11-5098-01 (3) CLIP, MEDIA 9 10-2258-01 SCREW, 4-24 X 3.75 10 12-2784-01 HUB, MEDIA 3 ; W-6208, W-6308 11 16-2743-01 COVER, END 12 17-2450-01 SPRING, COMPRESSION 13 17-2487-01 WASHER, NYLON SHOULDER 14 10-2586-01 WASHER, FLAT.250 ID X.687 OD 15 10-2855-01 SCREW, 1/4-20 X 1 1/4 5-40

W-6308 Printer Assemblies F. Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter 5-41

W-6308 Printer Assemblies Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter 1.5-Inch Hub (P/N 15-2697-01) 3-Inch Hub Adapter Option (P/N 15-2698-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 15-2638-01 ASSEMBLY, MEDIA HUB SHAFT 2 17-2543-01 BEARING,.502 ID X.813 OD X.5 3 17-2759-01 (5) SPACER, NYLON 4 17-2449-01 RING, RETAINING 5 11-4477-01 WASHER, KEYED 6 16-2447-01 DISC, FRICTION 7 12-2782-01 HUB, MEDIA 1.5 8 10-2852-01 (3) SCREW, M3 X.5 X 6 9 11-5007-01 (3) CLIP, MEDIA (3) 10 10-2515-01 SCREW, SOCHD M3 X 6 11 12-2751-01 BEARING, MEDIA HUB 12 17-2450-01 SPRING, COMPRESSION 13 17-2487-01 WASHER, NYLON SHOULDER 14 10-2586-01 WASHER, FLAT.250 ID X.687 OD 15 10-2855-01 SCREW, 1/4-20 X 1 1/4 16 12-2783-01 HUB, ADAPTER CORE 17 10-2603-01 CAP, PLASTIC #8 18 10-2856-01 (3) SCREW, M3 X.5LG 19 11-5098-01 (3) CLIP, MEDIA 20 10-2515-01 SCREW, SOCHD M3 X 6 21 16-2470-01 COVER, END ADAPTER 5-42

W-6308 Printer Assemblies G. Main Logic Card 1 5-43

W-6308 Printer Assemblies Main Logic Card ITEM NUMBER PART NUMBER DESCRIPTION 1 51-2301-01 ASSEMBLY, MAIN LOGIC CCA 5-44

W-8306 Printer Assemblies III. W-8306 5-45

W-8306 Printer Assemblies A. Covers 5-46

W-8306 Printer Assemblies Covers ITEM NUMBER PART NUMBER DESCRIPTION 1 10-2840-01 SCREW, SEMS, PHILLIPS HEAD, M3 X 6, BZ 2 11-5027-01 PLATE, SUPPORT COVER 3 11-5028-05 SIDE COVER 4 11-4387-01 HINGE 5 15-2813-01 ACCESS COVER 6 16-2585-01 WINDOW, COVER 7 16-2498-01 BLOCK, FILLER 8 10-2258-01 SCREW, PPH HILO, 4-24 X 3.75 9 16-2496-01 FASCIA, TOP COVER 10 10-2973-01 PUSH NUT 5-47

W-8306 Printer Assemblies B. Front Panel 5-48

W-8306 Printer Assemblies Front Panel ITEM NUMBER PART NUMBER DESCRIPTION 1 16-2495-01 FRONT PANEL 2 10-2258-01 SCREW, PPH HILO, 4-24 X 3.75 3 16-2578-01 FRONT BEZEL 4 16-2579-01 CONTROL PANEL BUTTONS 5 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 6 45-2013-01 LCD MODULE, CHAR. 2X20 5-49

W-8306 Printer Assemblies C. Printer Assembly 1 of 7 5-50

W-8306 Printer Assemblies Printer Assembly 2 of 7 5-51

W-8306 Printer Assemblies Printer Assembly 3 of 7 5-52

W-8306 Printer Assemblies Printer Assembly 4 of 7 5-53

W-8306 Printer Assemblies Printer Assembly 5 of 7 5-54

W-8306 Printer Assemblies Printer Assembly 6 of 7 5-55

W-8306 Printer Assemblies Printer Assembly 7 of 7 5-56

Printer Assembly (P/N 53-2127-01) ITEM NUMBER PART NUMBER DESCRIPTION W-8306 Printer Assemblies ITEM NUMBER PART NUMBER DESCRIPTION 1 10-2832-04 SCREW SEMS PHP HEAD M5X12 BZ 49 10-2515-01 SCREW SOCHD M3 X 6 2 10-0252-01 E-RING 5/16 TRUARC X 5133-31 50 899210 SPACER - PIVOT SHAFT 3 15-2757-01 ASSY SIDE PLATE 53 10-2094-01 WASHER FLT #8 X.048 THK 4 10-2830-01 SCREW SEMS PHP HEAD M3X6 BZ 54 10-2518-01 WASHER FLAT SS 5 10-2834-01 SCREW PHILLIPS HEAD M3 X 6 57 12-3056-01 RETAINER SPRING 6 11-5027-01 PLATE SUPPORT COVER 58 12-3057-01 SCREW ADJ. PRINTHEAD PRESSURE 7 15-2706-02 TEAR PLATE ASSY 8" 60 15-2720-02 LATCH ASSY PRINTHEAD 8 11-5301-01 GUIDE MEDIA 61 12-2745-01 HEATSINK - PRINTHEAD 9 12-2464-01 BLOCK ALIGNMENT 800 63 17-2314-02 SPRING COMPRESSION LC-026C-5-MW 10 11-4470-01 GUIDE MEDIA ADJUSTABLE 66 11-5092-01 ADJ PLATE-PRINTHEAD 11 15-2828-02 S/A TENSIONER PLATE 67 11-5093-01 BRACKET MOUNTING HEADSINK 12 11-4158-01 BRACKET ADJUSTMENT 68 11-4362-01 PLATE RIBBON 13 10-2830-02 SCREW SEMS PHP HEAD M3X 8 BZ 69 11-5091-01 PLATE PRINTHEAD UPPER 15 11-5303-01 GUIDE MEDIA LOWER 70 12-3054-01 SHAFT PRINTHEAD MOUNTING 16 11-5305-01 PLATE GUIDE FRONT 71 12-2411-01 SPACER HEAD CAM 17 11-4387-01 HINGE 72 16-2183-01 CAM PRINTHEAD 18 10-2584-01 PAN PHIL TYPE F 4-40 X.25 LG 73 10-2823-01 SPACER.484 OD.343 ID X.188LG 21 12-2768-02 SHAFT IDLER RIBBON 75 17-2782-01 SPRING COMPRESSION 22 17-2442-01 SPRING TORSION 76 20-2157-01 8" PRINTHEAD TDK 24 17-2448-01 BUMPER SELF STICK 79 24-2521-02 ASSY DRIVE MOTOR 25 13-2246-01 ROLLER DRIVE 87 10-2514-03 SCREW FLTHD M3 X 10 26 10-2913-01 FOOT STICK-ON 88 10-2515-03 SCREW SOCHD M3 X 10 27 24-2568-03 CARD CAGE ASSEMBLY W-8306 89 10-2515-05 SCREW SOCHD M3 X 14 28 12-3342-01 PLATE MOUNTING REAR 90 10-2446-01 RING RETAINING 7/32 31 16-2516-01 PULLEY TIMING PLATEN 92 10-2856-01 SCREW M3 X.5 X 5 LG BUT HD CAP 32 12-2465-01 BLOCK SPACER 101 17-2449-01 EXTERNAL RETAINING RING 34 10-2840-01 SCREW FREE-DRIVE M4 X 6 102 32-2357-01 PRINTHEAD POWER CABLE TDK Option Dependent Thermal Transfer ribbon type used, where: 103 895504 LABEL - TRANSPORT WARNING 35 17-3103-01 SPRING, TORSION CSI (Coated Side In ribbon) 104 15-2485-01 ASSY IDLER ROLLER 17-3103-02 SPRING, TORSION CSO (Coated Side Out ribbon) 105 17-2968-01 KNOB ASSY KNURLED M5 X 12 36 10-2560-01 WASHER FLAT NYLON 108 10-2258-01 SCREW 4-24 X.375 PPH HILO 37 150128 BEARING BALL 6MM X 13MM 109 10-2541-01 SCREW THREAD FORMING M2.5 X 6 38 17-2317-08 WASHER SPRING WAVE 110 10-0559-01 SCREW THD FORM #6 X 1/2 LG 39 17-2318-01 BUSHING 111 12-2734-01 PLATE CENTER 40 17-2637-01 SPRING TORSION 112 12-2738-01 SPACER MEDIA SENSOR 41 897144 RETAINER - CLIP 113 11-4882-01 PLATE DETENT HEAD CAM 42 24-2523-01 MEDIA SENSOR ASSY 114 899325 SPACER 43 10-0534-01 NUT HEX #8-32 115 10-2123-01 WASHER NYLON 44 10-2444-01 RING RETAINING 5/32 118 12-2795-01 HUB RIBBON 45 15-2779-06 ASSY SENSOR SHAFT W-CLASS 8XXX 119 11-5007-01 CLIP RIBBON 48 10-2531-01 C-TYPE RETAINING RING 6MM 120 16-2751-01 GEAR FLANGED 121 16-2754-01 DISK FRICTION 5-57

Printer Assembly (P/N 53-2127-01) continued W-8306 Printer Assemblies ITEM PART ITEM PART DESCRIPTION NUMBER NUMBER NUMBER NUMBER DESCRIPTION 122 16-2754-02 DISK FRICTION 317 15-2835-02 FRAME ASSY W-CLASS 123 16-2754-03 DISK FRICTION 319 12-2547-02 J-HOOK RIBBON REWIND 125 15-2499-02 ASSY RIBBON REWIND HUB 321 12-2788-02 SHAFT RIBBON SUPPLY 126 17-2885-01 SPRING COMPRESSION 322 12-2528-01 SHAFT RIBBON REWIND 132 10-2832-06 SCREW SEMS PHP HEAD M5X16 BZ 324 10-2378-02 SCREW SOCK SET M4 X 6 134 10-2831-02 SCREW SEMS PHP HEAD M4X8 BZ 326 899144 CLAMP - SPRING 138 11-5005-01 PLATE NUT 327 10-2571-01 SCREW BUTTONHD SOCKCAP 4-40 X.12LG 139 12-2436-01 SHAFT MOUTING CLUTCH 334 32-2335-01 STRAP GROUND 140 12-2437-01 SHAFT MOUNTING PULLEY 335 10-2832-01 SCREW SEMS PHP HEAD M5X6 BZ 142 16-2489-01 BUSHING IDLER 336 10-0074-01 WASHER LOCK #10 EXTERNAL TOOTH SZ 144 15-2548-02 CLUTCH ASSY 2MM GT 339 10-2830-08 SCREW SEMS PHP HEAD M3 X 25BZ 145 12-3125-01 PULLEY TIMING COMPOUND 340 10-2550-01 SPACER NYLON 3/16" LONG 146 17-2786-01 BELT TIMING 57 T 3MM-HTD 341 10-2675-01 LOCTITE 242 147 17-2786-02 BELT TIMING 83T 3MM-HTD 345 10-2830-05 SCREW SEMS PHP HEAD M3X14 BZ 148 17-2766-05 BELT TIMING348T 2MM-GT 350 17-2753-01 BUSHING SLEEVE.377 X.502 X 1/4 153 17-2402-01 SPRING COMPRESSION 351 17-2750-01 PLUG BUTTON 1/2 INCH 154 11-5123-01 BRACKET MOUNTING MOTOR 352 17-2763-01 SPRING COMP.480 X.045 X 1.75 157 17-2403-01 WASHER FENDER 356 10-2582-01 WASHER NYLON.375 X.242 X.144 160 899190 PULLEY - TENSION 357 10-2565-01 SPACER 164 12-2492-01 SHAFT PIVOT 365 10-2831-04 SCREW SEMS PHP HEAD M4X12 BZ 165 11-4469-01 BRACKET - ROLLER 366 17-2762-01 SPRING EXTENSION 166 12-2650-01 COVER THREADED 370 17-2432-01 FAN GUARD WITH FILTER 167 17-2557-01 SPRING COMPRESSION.240 OD X.035 377 12-3008-01 COVER HUB 168 17-2447-01 WASHER NYLON 378 130944 NUT M3 X.5 KEPS YELLOW ZINC 169 13-2256-01 WEAR STRIP 379 13-2398-01 COVER POWER SUPPLY 170 10-0447-01 E RING.188 DIA SHAFT 380 10-2514-06 SCREW FLTHD M3 X 16 172 12-2553-01 SHAFT ROLLER 383 10-0030-01 WASHER SPLIT LOCK #10 173 10-2151-01 RETAINING RING-3/16 X.015THK 390 10-2830-03 SCREW SEMS PHP HEAD M3X10 BZ 174 16-2310-01 ROLLER BOUNCER 391 10-2666-01 FLAT CABLE CLAMP-1"W SELF ADHES 300 45-2013-01 LCD MODULE CHAR. 2X20 392 17-0168-01 CABLE CLAMP 301 10-2626-01 SCRW JACK.19 HEX X.19LG 4-40THD 393 17-0170-01 CLAMP CABLE 303 16-3106-01 HUB, CLUTCH OUTER 394 17-2716-01 BRUSH-STATIC 9.0" 304 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 396 51-2307-00 CCA W-CLASS POWER SUPPLY BD 305 10-0009-01 WASHER LOCK #4 SPLIT RING 398 11-5329-01 BRACKET CUTTER CONNECTION 306 14-2726-01 LABEL - RIBBON SENSOR 399 11-5277-01 PLATE NUT 307 17-2426-01 PIN STRAIGHT.094 DIA X.437 LG 400 11-5243-01 PLATE COVER 309 10-2515-02 SCREW SOCHD M3 X 8 401 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 312 17-2746-01 SLIP CLUTCH ASSY 402 15-2915-02 PRINTHEAD ASSY - W83XX 313 10-0563-01 E-RING 3/8 TRUARC 5133-37 403 13-0002-01 TYWRAP 4" 314 17-2749-01 SPACER NYLON.380 X.500 X 27/64 315 24-2369-01 ASSY FAN 24VDC 5-58

W-8306 Printer Assemblies D. Card Cage and Cable Assemblies 5-59

Card Cage and Cable Assemblies (24-2568-03) W-8306 Printer Assemblies ITEM NUMBER PART NUMBER DESCRIPTION CABLE ROUTING (FROM / TO) 1 11-5253-01 CARD CAGE N/A 2 51-2375-02 CCA RIBBON SENSOR W-CLASS Back Plane, J8 / Ribbon Sensor 4 32-2466-01 CABLE ASSY CUTTER Back Plane, J10 / Cutter PCB, J2 5 24-2537-01 ASSY SENSOR HEAD UP Back Plane, J5 / Head Up Sensor 6 32-2467-01 ASSY CABLE PRINTHEAD DATA Back Plane, J4 / Printhead 7 32-2443-01 ASSY MAIN CCA POWER CABLE Back Plane, J13 / Power Supply PCB, J4 8 32-2442-01 ASSY MOTOR CONTROL CABLE Back Plane, J12 / Power Supply PCB, J5 9 32-2444-01 FRONT PANEL FLEX CABLE Back Plane, J7 / Front Panel PCB 10 32-2456-01 CABLE FLEX MEDIA SENSOR Back Plane, J9 / Media Sensor 11 51-2313-00 BACKPLANE BOARD W83XX N/A 12 10-3044-04 SCREW SEMS #2 PHILLIPS M4 X 12 N/A 5-60

W-8306 Printer Assemblies E. Media Hub Assembly, 3-Inch 5-61

Media Hub Assembly, 3-Inch (P/N 15-2696-02) W-8306 Printer Assemblies ITEM NUMBER PART NUMBER DESCRIPTION 1 15-2639-01 ASSEMBLY, MEDIA HUB SHAFT 2 17-2543-01 BEARING,.502 ID X.813 OD X.5 3 17-2759-01 (7) SPACER, NYLON 4 17-2449-01 RING, RETAINING 5 11-4477-01 WASHER, KEYED 6 16-2447-01 DISC, FRICTION 7 10-2856-01 (4) SCREW, M3 X.5LG 8 11-5098-01 (4) CLIP, MEDIA 9 10-2258-01 SCREW, 4-24 X 3.75 10 12-2784-02 HUB, MEDIA 3 11 16-2743-01 COVER, END 12 17-2450-01 SPRING, COMPRESSION 13 17-2487-01 WASHER, NYLON SHOULDER 14 10-2586-01 WASHER, FLAT.250 ID X.687 OD 15 10-2855-01 SCREW, 1/4-20 X 1 1/4 5-62

W-8306 Printer Assemblies F. Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter 5-63

W-8306 Printer Assemblies Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter 1.5-Inch Hub (P/N 15-2697-02) 3-Inch Hub Adapter Option (P/N 15-2698-02) ITEM NUMBER PART NUMBER DESCRIPTION 1 15-2639-01 ASSEMBLY, MEDIA HUB SHAFT 2 17-2543-01 BEARING,.502 ID X.813 OD X.5 3 17-2759-01 (7) SPACER, NYLON 4 17-2449-01 RING, RETAINING 5 11-4477-01 WASHER, KEYED 6 16-2447-01 DISC, FRICTION 7 12-2782-02 HUB, MEDIA 1.5 8 10-2852-01 (4) SCREW, M3 X.5 X 6 9 11-5007-01 (4) CLIP, MEDIA (4) 10 10-2515-01 SCREW, SOCHD M3 X 6 11 12-2751-01 BEARING, MEDIA HUB 12 17-2450-01 SPRING, COMPRESSION 13 17-2487-01 WASHER, NYLON SHOULDER 14 10-2586-01 WASHER, FLAT.250 ID X.687 OD 15 10-2855-01 SCREW, 1/4-20 X 1 1/4 16 12-2783-02 HUB, ADAPTER CORE 17 10-2603-01 CAP, PLASTIC #8 18 10-2856-01 (4) SCREW, M3 X.5LG 19 11-5098-01 (4) CLIP, MEDIA 20 10-2515-01 SCREW, SOCHD M3 X 6 21 16-2470-01 COVER, END ADAPTER 5-64

W-8306 Printer Assemblies G. Main Logic Card 1 5-65

W-8306 Printer Assemblies Main Logic Card ITEM NUMBER PART NUMBER DESCRIPTION 1 51-2301-02 ASSEMBLY, MAIN LOGIC CCA 5-66

Options IV. Options 5-67

Options A. Cover Dampener 5-68

Options Cover Dampener (P/N 74-2394-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 17-2699-01 ASSEMBLY, DAMPENER 2 11-4913-01 PLATE, LINKAGE MOUNT 3 10-2761-01 SCREW, FLAT HEAD M4 X 10MM 4 11-4912-01 MOUNT, DAMPENER 5 10-2762-01 SCREW, PH M4 X 6MM 5-69

Options B. Standard Cutter, W-6208 and W-6308 5-70

Options Standard Cutter, W-6208 and W-6308 (P/N 78-2014-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 11-4418-01 COVER - CUTTER UPPER 2 10-0346-01 NUT #8 HEX THIN LOCKING 3 10-2113-13 WASHER FLT ROUND STEEL METRIC 4 17-2469-01 WASHER - BELLEVILLE 5 11-4409-01 LATCH ROTARY 6 11-4411-01 BRACKET-UPPER CUTTER MTG 7 10-2514-01 SCREW FLTHD M3 X 6 8 12-2493-01 PIVOT SHAFT - CUTTER BRACKET 9 10-0447-01 E RING.188 DIA SHAFT 10 11-4410-01 BRACKET - LOWER CUTTER MTG 11 24-2379-01 ASSY - CUTTER 12 11-4419-01 COVER - CUTTER LOWER 15 15-2495-01 ASSY - CATCH TRAY CUTTER 16 11-4412-01 GUIDE MEDIA CUTTER 17 10-2534-01 SCREW M3 X 6 PHILLIPS 18 32-2276-01 ASSY CUTTER CONTROL CABLE (not shown in illustration) 21 12-2831-01 HOUSING SPRING 22 17-2314-02 SPRING COMPRESSION LC-026C-5-MW 5-71

Options C. HD Cutter, W-6208 and W-6308 5-72

Options Mechanism (Item Number 1) Detail 5-73

Options HD Cutter, W-6208 and W-6308 (P/N 24-2435-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 17-3053-01 GUILLOTINE CUTTER MECHANISM 2 11-5568-01 PLATE MOUNTING CUTTER 3 17-3058-01 TENSION CATCH 4 15-3003-01 COVER CUTTER (6INCH) 5 15-3004-01 CUTTER HINGE 7 51-2374-00 CCA CUTTER 8 11-5625-01 COVER PLATE - SMALL 9 11-5629-01 COVER PLATE 11 10-2518-01 WASHER FLAT SS 12 10-2534-07 SCREW PAN HD PH M3X.5X4MM 13 24-2642-01 ASSY CUTTER MOTOR W-CLASS 14 130919 SCREW 4-40 X 3/8 PHIL PH EXT/S 15 10-2970-01 SCREW FL THD M3 X 6 16 17-0168-01 CABLE CLAMP 17 10-3086-01 NUT HEX SELF-LOCKING M3 CRES 18 32-2276-01 ASSY CUTTER CONTROL CABLE (not shown in drawing) 19 10-2105-03 SCREW M3X6 PAN HEAD 20 10-3120-01 SCREW SET M3X3 CUP POINT Mechanism Detail (Item Number 1, P/N 17-3053-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 DPO17-2726-45 MOVING BLADE 2 DPO17-2726-46 FIXED BLADE 3 DPO17-2726-47 ASSY, FRAME 4 DPO17-2726-48 ASSY, MOVING BRACKET 5 DPO17-2726-49 SHAFT 6 DPO17-2726-50 SHAFT, IDLER 7 DPO17-2726-51 GEAR, IDLER 8 DPO17-2726-52 DRIVE GEAR 9 DPO17-2726-53 LINK 10 DPO17-2726-54 ROLLER 11 DPO17-2726-55 SPRING 12 DPO17-2726-56 GEAR, PINION 13 DPO10-2514-06 SCREW FLTHD M3 X 16 14 DPO10-2514-01 SCREW FLTHD M3 X 6 5-74

Options D. HD Cutter, W-8306 5-75

Options Mechanism (Item Number 1) Detail 5-76

Options HD Cutter Option, W-8306 (P/N 24-2436-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 17-3054-01 GUILLOTINE CUTTER MECHANISM 2 11-5568-02 CUTTER MOUNTING BRACKET 3 17-3058-01 TENSION CATCH 4 15-3003-02 COVER CUTTER 5 15-3004-01 CUTTER HINGE 7 51-2374-00 CCA CUTTER 8 11-5625-01 COVER PLATE - SMALL 9 11-5629-01 COVER PLATE 11 10-2518-01 WASHER FLAT SS 12 10-2534-07 SCREW PAN HD PH M3X.5X4MM 13 24-2642-01 ASSY CUTTER MOTOR W-CLASS 14 130919 SCREW 4-40 X 3/8 PHIL PH EXT/S 15 10-2970-01 SCREW FL THD M3 X 6 16 17-0168-01 CABLE CLAMP 17 10-3086-01 NUT HEX SELF-LOCKING M3 CRES 18 32-2276-01 ASSY CUTTER CONTROL CABLE (not shown in drawing) 19 10-2105-03 SCREW M3X6 PAN HEAD 20 10-3120-01 SCREW SET M3X3 CUP POINT Mechanism Detail (Item Number 1, P/N 17-3054-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 DPO17-2726-40 MOVING BLADE 2 DPO17-2726-41 FIXED BLADE 3 DPO17-2726-42 ASSY, FRAME 4 DPO17-2726-43 ASSY, MOVING BRACKET 5 DPO17-2726-44 SHAFT 6 DPO17-2726-50 SHAFT, IDLER 7 DPO17-2726-51 GEAR, IDLER 8 DPO17-2726-52 DRIVE GEAR 9 DPO17-2726-53 LINK 10 DPO17-2726-54 ROLLER 11 DPO17-2726-55 SPRING 12 DPO17-2726-56 GEAR, PINION 13 DPO10-2514-06 SCREW FLTHD M3 X 16 14 DPO10-2514-01 SCREW FLTHD M3 X 6 5-77

Options E. Font Expansion Card 5-78

Options Font Expansion Card (P/N 78-2321-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 51-2284-00 ASSEMBLY, FONT EXPANSION BOARD 2 11-5279-01 PLATE, REAR COVER 3 10-2903-04 SCREW, M4 X 12 5-79

Options F. Internal Rewind, W-6208 and W-6308 5-80

Options Internal Rewind, W-6208 and W-6308 (P/N 15-2694-03) ITEM NUMBER PART NUMBER DESCRIPTION 1 10-0530-01 NUT SQUARE 8-32 2 16-2269-01 ADAPTER CORE 3 11-4315-01 RETAINER CORE 4 11-4386-01 RETAINER 5 17-2436-01 SCR M3 X 8 THRD CUTTING OVAL 6 17-2907-01 SLIP CLUTCH ASSY 3MM HTD 44 TEETH 7 12-2444-01 HOUSING MEDIA SPOOL 8 16-2283-01 HUB TAKE UP 9 17-2439-01 COMPRESSION SPRING 10 10-2514-03 SCREW FLTHD M3 X 10 11 17-2456-01.1875 DIA. CRES - 440C BALL 12 11-4343-01 TENSION BAR 13 16-2267-01 RETAINER MEDIA 14 16-2268-01 PAD SCREW 16 15-2435-02 ASSY KNURLED HEAD SCREW (.88 LG) 17 15-2435-01 ASSY KNURLED HEAD SCREW (.5 LG) 18 10-0509-01 SCREW PHP 8-32 X 1/4 19 10-0563-01 E-RING 3/8 TRUARC 5133-37 20 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 21 10-0273-01 PIN-ROLL 3/32 X 9/16 STOCK DRIVE 22 11-4350-01 PLATE REWIND 5-81

Options G. Internal Rewind, W-8306 5-82

Options Internal Rewind, W-8306 (P/N 15-2695-02) ITEM NUMBER PART NUMBER DESCRIPTION 1 10-0530-01 NUT SQUARE 8-32 2 16-2269-01 ADAPTER CORE 3 11-4315-01 RETAINER CORE 4 11-4341-01 DRIVER - CORE 5 130938 SCREW M3X.5X6 PHIL EXT/SEM YZ 6 17-2747-01 SLIP CLUTCH ASSY 65 TEETH 2 MM 7 12-2444-01 HOUSING MEDIA SPOOL 8 12-2561-01 TAKE UP HUB 9 17-2313-01 SPRING EXTENSION 10 10-2514-03 SCREW FLTHD M3 X 10 11 17-2424-01 SPRING PIN CRES.062 DIA X 3/8 LG 12 12-2406-01 SHAFT - MEDIA HUB 13 16-2267-01 RETAINER MEDIA 14 16-2268-01 PAD SCREW 16 15-2435-02 ASSY KNURLED HEAD SCREW (.88 LG) 17 15-2435-01 ASSY KNURLED HEAD SCREW (.5 LG) 18 10-0509-01 SCREW PHP 8-32 X 1/4 19 10-0563-01 E-RING 3/8 TRUARC 5133-37 20 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 21 10-0273-01 PIN-ROLL 3/32 X 9/16 STOCK DRIVE 22 16-2271-01 FLANGE - TAKE UP 23 11-4585-01 TENSION BAR 24 10-2378-02 SCREW SOCK SET M4 X 6 25 10-2565-01 SPACER 26 11-4352-01 PLATE REWIND 5-83

Options H. I/O Expansion Card 5-84

Options I/O Expansion Card Without FLASH Memory (P/N 78-2256-01) With FLASH Memory (P/N 78-2256-02) ITEM NUMBER PART NUMBER DESCRIPTION 1 51-2310-01 ASSEMBLY, I/O EXPANSION BOARD WITHOUT FLASH MEMORY 51-2310-11 ASSEMBLY, I/O EXPANSION BOARD WITH FLASH MEMORY 2 11-5279-01 PLATE, REAR COVER 3 10-2903-04 SCREW, M4 X 12 5-85

Options I. LAN Interfaces 1 1 3 3 2 2 5-86

Options DMXNet (P/N 78-2411-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 15-2944-01 DMXNet Card 2 11-5206-01 PLATE, REAR COVER 3 10-2903-04 SCREW, M4 X 12 DMXrfNet (P/N 78-2494-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 24-2606-01 DMXrfNet Card 2 11-5206-01 PLATE, REAR COVER 3 10-2903-04 SCREW, M4 X 12 5-87

Options J. Peel Mechanism, W-6208 and W-6308 5-88

Options Peel Mechanism, W-6208 and W-6308 (P/N 78-2206-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 10-0307-01 RETAINING RING.125D 3 10-2889-01 SCREW 4-40X 1/4 PHIL FLT HD 4 10-0447-01 E RING.188 DIA SHAFT 8 11-5024-01 BRACKET ROLLER FRONT 9 11-5023-01 BRACKET ROLLER REAR 10 12-2797-01 SHAFT ROLLER 11 12-2608-01 SHAFT LATCH 12 16-2277-01 BLOCK SLIDE 13 13-2281-01 BLOCK LATCH 15 17-2459-01 SPRING COMPRESSION.042 W.D. 16 16-2349-01 ROLLER - CLAMP 17 12-2564-01 SHAFT HINGE 18 12-2610-01 BAR PEEL 19 10-2259-01 SCREW PANHD 2-56 X.31 LG 20 16-2349-04 ROLLER- CLAMP 21 10-2820-01 WASHER LOCK #2 5-89

Options K. Peel Mechanism, W-8306 5-90

Options Peel Mechanism, W-8306 (P/N 78-2207-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 10-0307-01 RETAINING RING.125D 3 10-2889-01 SCREW 4-40X 1/4 PHIL FLT HD 4 10-0447-01 E RING.188 DIA SHAFT 8 11-5025-01 BRACKET ROLLER FRONT 9 11-5026-01 BRACKET ROLLER REAR 10 12-2798-01 SHAFT ROLLER 11 12-2453-01 SHAFT LATCH 12 16-2277-01 BLOCK SLIDE 13 16-2278-01 BLOCK LATCH 15 17-2459-01 SPRING COMPRESSION.042 W.D. 16 16-2349-01 ROLLER - CLAMP 17 12-2551-01 SHAFT HINGE 18 12-2610-02 BAR PEEL 19 10-2259-01 SCREW PANHD 2-56 X.31 LG 20 10-2820-01 WASHER LOCK #2 5-91

Options L. Present Sensor 5-92

Options Present Sensor (P/N 78-2333-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 11-4185-01 BRACKET, SENSOR MOUNITING 2 24-2352-01 ASSEMBLY, PRESENT SENSOR 3 11-5169-01 SUPPORT, SENSOR 4 17-2403-02 SCREW, PHILLIPS HEAD, M3 X.5 X 6 5-93

Options M. Twinax / Coax Interfaces 5-94

Options Twinax Interface (P/N 78-2305-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 11-5206-01 PLATE, COVER EXPANSION 2 10-2930-04 SCREW, M4 X 12 PHILLIPS HEAD 3 24-2530-01 CCA, TWINAX/COAX 4 10-2520-01 SCREW, 4-40 X 2.5 5 11-5281-01 BRACKET, COVER CONNECTOR 6 32-2328-01 CABLE ASSEMBLY, TWINAX INTERFACE Coax Interface (P/N 78-2305-02) ITEM NUMBER PART NUMBER DESCRIPTION 1 11-5206-01 PLATE, COVER EXPANSION 2 10-2930-04 SCREW, M4 X 12 PHILLIPS HEAD 3 24-2530-01 CCA, TWINAX/COAX 4 10-2520-01 SCREW, 4-40 X 2.5 5 11-5281-01 BRACKET, COVER CONNECTOR 7 32-2327-01 CABLE ASSEMBLY, COAX INTERFACE 5-95

Options N. USB Interface 1 3 2 5-96

Options USB Interface (P/N 78-2388-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 51-2324-00 USB INTERFACE CARD 2 11-5206-01 PLATE, REAR COVER 3 10-2903-04 SCREW, M4 X 12 5-97

Options O. Ribbon Saver 5-98

Options Ribbon Saver (P/N 78-2237-01) ITEM PART ITEM PART DESCRIPTION NUMBER NUMBER NUMBER NUMBER DESCRIPTION 1 24-2353-01 ASSY - HEAD LIFT SENSOR 38 15-2500-01 ARM LIFTING 2 10-0307-01 RETAINING RING.125D 39 15-2500-02 ARM LIFTING 4 10-2514-01 SCREW FLTHD M3 X 6 40 10-2830-05 SCREW SEMS PHP HEAD M3X14 BZ 5 12-2396-01 CAM LIFTING 42 11-5067-02 PLATE UPPER-PRINTHEAD 6 10-2531-01 C-TYPE RETAINING RING 6MM 43 10-0557-01 SCREW SOC HD CAP 4-40 X 1/4 7 10-2577-01 BUSHING FLANGED SELF-RETAINING 45 13-2273-01 ROLLER DRIVE 9 51-2340-01 CCA RIBBON SAVER 46 10-2831-04 SCREW SEMS PHP HEAD M4X12 BZ 10 24-2401-01 MOTOR ASSY HEAD LIFTER 47 10-2830-02 SCREW SEMS PHP HEAD M3X 8 BZ 11 10-2578-01 BUSHING FLANGED 48 10-2675-01 LOCTITE 242 12 16-2218-01 CAM SENSOR 49 10-2866-01 WASHER NYLON 13 16-2219-01 BLOCK BEARING 51 17-2744-01 GEAR 40 TEETH 14 16-2516-01 PULLEY TIMING PLATEN 52 17-2516-01 BEARING BALL FLANGED.3125 ID 15 150128 BEARING BALL 6MM X 13MM 53 10-0252-01 E-RING 5/16 TRUARC X 5133-31 16 17-2786-06 BELT TIMMING 3 MM HTD 88 T 54 899210 SPACER - PIVOT SHAFT 17 17-2314-06 SPRING COMPRESSION LC-026B-9MW 55 10-3040-01 WASHER FLAT NYLON 18 11-4188-01 GUIDE MEDIA FRONT 56 16-2857-01 IDLER RIBBON SAVER 19 17-2796-01 GEAR SPUR 21 TEETH 57 12-3184-01 SHAFT IDLER RIBBON SAVER 20 17-2343-01 GEAR SPUR 24 TEETH 58 32-2498-01 CABLE ASSY MOTOR DRV.1CTR. 6CKT 21 17-2376-01 PIN-RETAINING 60 10-3041-01 SCREW CAP M4 X 14 22 15-2996-02 BRAKE 24 VOLT (MOD) 61 10-0526-01 WASHER #8 SPLIT LOCK 24 10-2446-01 RING RETAINING 7/32 25 899310 BEARING - HEADLIFT 26 32-2270-01 ASSY - RIBBON SAVE HARNESS 27 11-4881-01 FOOT BRACKET OUTBOARD 28 11-4880-01 FOOT BRACKET INBOARD 29 11-4517-01 CAM IDLER LIFTING 30 11-5515-01 BRACKET MOUNTING MOTOR RIBBON SAVER 31 12-2448-02 BLOCK SPACER 32 12-3207-01 SHAFT CAM RIBBON SAVER 33 15-2757-02 ASSY SIDE PLATE 34 12-2791-01 SHAFT RIBBON SUPPLY HUB 35 10-2830-01 SCREW SEMS PHP HEAD M3X6 BZ 36 17-2592-01 WASH FLT NYLON.192IDX.312ODX.110LG 37 13-2261-01 ROLLER IDLER 5-99

Options P. Fan-Fold Media Guide 1 5-100

Options Fan-Fold Media Guide (P/N 15-2786-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 15-2786-01 FANFOLD MEDIA GUIDE 5-101

Q. Heavy Duty Cutter Tray, W-6208 and W-6308 Options 5-102

Options Heavy Duty Cutter Tray, W-6208 & W-6308 (P/N 15-2625-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 11-4664-01 TRAY PAPER 2 11-4665-01 BRACKET BOTTOM TRAY 3 11-4666-01 ARM UPPER 4 11-4667-01 ARM LOWER 5 11-4668-01 BRACKET MOUNTING TRAY 6 11-4669-01 PLATE NUT 7 12-2660-01 BLOCK GUIDE 8 17-2654-01 WING NUT M5 X.8 9 17-2655-01 WING STUD M5 X.8 10 10-2519-02 SCREW PANHD SEMS M3 X 8 11 10-2227-05 WASHER - SHIM 13 17-2572-01 BUMPER BUTTON.62 0D X.125 THK 14 17-2669-01 BEARING SLEEVE.252OD.126ID.125 5-103

Options R. Heavy Duty Cutter Tray, W-8306 5-104

Options Heavy Duty Cutter Tray, W-8306 (P/N 15-2626-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 11-4664-02 TRAY PAPER 2 11-4665-02 BRACKET BOTTOM TRAY 3 11-4666-02 ARM UPPER 4 11-4667-02 ARM LOWER 5 11-4668-02 BRACKET MOUNTING TRAY 6 11-4669-01 PLATE NUT 7 12-2660-01 BLOCK GUIDE 8 17-2654-01 WING NUT M5 X.8 9 17-2655-01 WING STUD M5 X.8 10 10-2519-02 SCREW PANHD SEMS M3 X 8 11 10-2227-05 WASHER - SHIM 13 17-2572-01 BUMPER BUTTON.62 0D X.125 THK 14 17-2669-01 BEARING SLEEVE.252OD.126ID.125 5-105

Options S. Standard Cutter Tray, W-6208 and W-6308 5-106

Options Standard Cutter Tray, W-6208 and W-6308 (P/N 15-2495-01) ITEM NUMBER PART NUMBER DESCRIPTION 1 10-2113-01 WASHER, FEATHERED, STEEL 2 10-2356-01 SCREW, SLOT, 8-32 X 3/16 3 11-4422-02 BRACKET, CUTTER CATCH TRAY 4 11-4420-01 TRAY, CATCH, CUTTER 5 11-4422-01 BRACKET, CUTTER CATCH TRAY 6 11-4421-01 LEVER, CATCH TRAY 7 140093 KNOB, PLASTIC, 8/32 TAPPED 8 11-4423-01 EXTENSION, CATCH TRAY 5-107