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IFOY AWARD intralogistics solution of the year 2014 I_SITE More than fleet management www.toyota-forklifts.eu

How can I improve safety in my fleet? How do I reduce damage costs? What is my optimum fleet size? Who can I discuss my challenges with? How can I increase my utilisation ratio? How can I improve my environmental performance? Which drivers need additional training? Toyota I_Site has the answers. Toyota I_Site Get the full picture of your potential Toyota I_Site - a complete solution with unique advantages Toyota I_Site is the perfect tool for fleet and logistic managers to understand vehicle status, driver performance and overall productivity in their materials handling operation. The user-friendly dashboard interface offers a condensed real-time overview of your situation, in which you can visualise issues very quickly. It is accessible whenever and wherever you need it: in the office, at home, for management presentations or on a handheld device on the warehouse floor. You can choose and customise the indicators you like. Meanwhile, all the background data you need is always just one click away. However, it doesn t end there. Toyota I_Site comes with the support of dedicated and certified Toyota experts who help you get the most out of your truck fleet with individual support and personal advice. This makes Toyota I_Site a powerful solution for exploring and realising improvements in several essential areas: overall costs, productivity, health and safety and environment. The best part of it is you don t have to bind your capital in a heavy investment. You simply pay a monthly fee and match your implementation of Toyota I_Site with the continuous improvements in your operation and your cash flow. Toyota I_Site combines GPRS/3G technology, a user-friendly information interface and ongoing advice from certified Toyota I_Site specialists. This makes it a complete and unique solution, offering insights and support far beyond traditional fleet management. Technology Information Advice & support 2 3

Monitor your productivity Where are the bottlenecks? Do we have the right staff at the right time? When is the next peak? Follow the utilisation of your trucks and drivers in real time and analyse changes over time. Toyota I_Site gives you the facts and figures you need to step up your productivity by optimising fleet size and balancing capacity between your sites, as well as fine-tuning work and maintenance schedules. Controlled access Which driver should be authorised to operate what truck? Make sure that your forklift trucks are only operated by trained and authorised drivers and easily keep the authorisation up to date and quickly managed centrally from your own computer. This helps to minimise potential accidents and safety risks to people, trucks, infrastructure and goods. Contract monitoring Toyota I_Site is a smart way to support your daily or weekly contract follow-ups thanks to the display of actual hours compared to contracted hours. This makes it easier to keep your utilisation in line with your contract, with a better control of costs as a result. Home UTILISATION MACHINES CONTRACTS 74.44% highest utilization EXPIRING DRIVER LICENSES 1 Licenses expiring within 1 month Machines where Actual Hrs << Contr... PRE-OP CHECKS OVERVIEW UTILISATION DRIVERS 71.60% highest utilisation LAST 2 WEEKS SHOCKS BOLOGNA 30 63 25 127 20 353 15 10 5 0 High Shock Medium Shock Low Shock BATTERIES PRE-OP CHECKS SHOCKS LAST WEEK 345performed 45 10 313 3 29 Passed Warning Failed High Shocks Last Login @ 06/03/2013 12:10:06 25 Help Logout Improve your environmental performance Toyota I_Site can help to increase battery and truck life by automatically monitoring charging cycles. As trucks and batteries last longer, you will need fewer service visits, and overall achieve lower CO 2 emissions during the product life cycle. Raise the bar for safety In addition to access control and impact analysis, with the pre-operational check as an option, you can use your Toyota I_Site solution to monitor and keep records of safety checks on all your trucks. This will improve the general safety and reliability level of your fleet and promote greater driver responsibility. Act on shock impacts Which trucks have had the highest number of impacts? Who needs additional training? Which machine needs to be checked? Toyota I_Site gives you the who, what and when of all impacts. With all the data required for decision-making at hand, your Toyota fleet management specialist will help to identify actions that directly result in improved safety and reduced waste and operating costs. Multi-site functionality If you manage a multi-site operation, you can choose between monitoring several sites at once and focusing on one site at a time, in the language of your choice. A crystal clear overview With all the details you need to make the right decisions just one click away. The Toyota I_Site fleet management solution is a perfect example of Toyota s commitment to help customers drive down costs. It incorporates many of the ideas and concepts that are essential to Toyota s own success one of the most important being visualisation as the key to minimising waste. That s why the user interface is designed to give you a fast, yet precise, overview of the general condition of your material handling operation. Behind every smart tile lies all the detailed data you need to analyse and move on with targeted areas of improvement. It also offers a complete and comprehensive online inventory of your truck fleet. How it works The forklift truck is equipped with a GPRS transmitter, making it traceable and site independent. The data is transmitted to a web portal that requires no software installation. The web portal is customisable and accessible via protected login from any computer or handheld devices. 4 5

Continuous improvement You might have heard the word Kaizen before. It s Japanese and means continuous improvement or small steps. This approach to progress is also one of the cornerstones in The Toyota Way, a set of common principles and values that constitutes the foundation of our entire organisation. As we see it, Toyota I_Site and the ongoing support from your dedicated I_Site specialists is the perfect strategic tool for working with continuous improvement in material handling. Your Toyota representative will be happy to guide you through this, and help you explore the best ways for you to benefit from these principles. We are with you all the way. Establish or reassess benchmarks and objectives Measure performance against benchmarks and objectives Monitor operation and collect more performance data THE CONTINUOUS IMPROVEMENT PROCESS Collect performance data Analyse and interpret data to identify problems Implement action plan Discuss and agree on action plan Ongoing advice from certified Toyota I_Site specialists Your local, certified Toyota I_Site specialist will provide ongoing analysis, support and advice to maximise the outcome of your efforts. Our aim is always to help cut your costs and improve safety. This way, you will have a reliable partner looking after your interests. More than fleet management Toyota takes a holistic view on the challenges and potential of modern material handling operations. That s why we include more than just hardware and data; your dedicated Toyota I_Site experts are just as an essential part of the solution, providing ongoing advice every day, all the way. No capital investment needed One of the best parts of Toyota I_Site is that you do not need to invest in the system. Instead, you pay a monthly fee as an operational cost, directly corresponding to your fleet size and the duration of your contract, and enjoy all the benefits of a tailored fleet management solution with full specialist support from day one. This means total control over budgets, allowing you to focus on the results. Contact your Toyota Material Handling local representative today for more information on how you can try it out on your site. 6 7

TP-Technical Publications, Sweden 749858-040, 1304 TOYOTA MATERIAL HANDLING EUROPE, MANAGING THE TOYOTA AND BT MATERIALS HANDLING BRANDS IN EUROPE.