IP Company Overview THE CLOUD SERVICES COMPANY TM Evolve IP is The Cloud Services Company. Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables decision-makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP s combination of security, stability, scalability and lower total cost of ownership is fundamentally superior to outdated legacy systems and other cloud offerings. Today, over 77,000 users across the globe depend daily on Evolve IP for cloud services like virtual servers, desktop services, disaster recovery, unified communications, contact centers and more. WHY EVOLVE IP? Vs. Premise-based - In contrast to a legacy, on-premise model where an organization builds and continually needs to re-invest in its own systems, data centers and infrastructure, Evolve IP efficiently migrates organizations to the cloud while freeing up IT resources, eliminating CAPEX and lowering Total Cost of Ownership (TCO). Vs. Private Cloud - The award-winning Evolve IP OneCloud platform features nationwide data centers that are geographically redundant, active-active and SSAE 16, SOC II/III compliant with N+1 network connectivity to provide complete survivability. It integrates world-class technologies from EMC, VMware, Citrix, Cisco and Broadsoft with Evolve IP s proprietary OSSmosis cloud management system. Vs. Public Cloud - Evolve IP s virtual private cloud is not commodity cloud. Public cloud is performance-challenged and at risk for security issues that you will not encounter with the Evolve IP cloud, which is stable, isolated and secure. Executive Summary Company launched its first product in 2008 Over 1,000 customers representing over 77,000 end users Nationwide focus with customers in 48 states and 7 countries One of the fastest growing privately held companies in the United States Management team has worked together for over 25 years = Evolve IP Headquarters = Evolve IP Office Location = Evolve IP Data Center Location DATA CENTERS West Coast Location Super NAP Las Vegas, NV South Midwest Location Brasos Tech District Austin, TX Midwest Locations East and West Neo Parkway, Cleveland, OH East Coast Locations 401 N Broad St. Philadelphia & Wayne, PA 1
EVOLVE IP PRODUCTS AND SERVICES Evolve IP Desktop Services meet the diverse needs of any organization by providing a unified desktop management solution for physical and virtual desktops alike enabling IT departments to deliver the most appropriate desktop solution for each end-user, while maintaining control through the cloud and improving end-user support. Desktop Management (RMM) is the cornerstone of the Evolved Desktop. RMM provides IT departments with a remote management console for existing physical workstations and laptops, as well as virtual desktops provided by Evolve IP. RMM delivers point and click configuration management, patch management, performance reporting, and remote control in a single pane of glass regardless of the location and type of end-user environment. Add optional Anti-virus for physical assets and you ve got a one-stop-shop for end-user management. Desktop as a Service (DaaS) frees businesses from the endless cycle of purchasing, supporting, upgrading and ultimately replacing local PCs by providing an untethered virtual workspace that can be accessed from anywhere, at any time, on nearly any device, all for a predictable monthly fee. By leveraging desktop virtualization from VMware, IT managers are freed from the need to touch each desktop during employee turnover or to fix problems and deliver new applications, saving staff time and keeping employees productive. Virtual Desktop Infrastructure (VDI) is designed for businesses with virtualization experience and privacy or regulatory requirements. Our hosted VDI delivers full control over the virtual desktop environment to the customer, while the infrastructure (hardware and virtualization) is managed by Evolve IP. VDI delivered as a service provides the best of both worlds, 24 7 monitoring and management with 100% customer control and licensing. Desktop Helpdesk (HD) can be added to any of our desktop services and take the burden of user management off of busy IT departments. Our help desk is staffed and ready to provide remote support to your end users during business hours, and proactive mitigation to RMM alarms letting you focus on critical IT management activities. Mobile Device Management (MDM) is the solution for the many employees, whose mobile device is their primary business workspace. MDM enables you to protect critical company assets and ensure end user productivity on a consumer device. MDM makes it easy for businesses to secure, configure, locate or even erase unrecoverable mobile devices that are used for business. 2
EVOLVE IP PRODUCTS AND SERVICES Virtual Data Center is a virtual private cloud computing service that enables customers to leverage resource reservation pools (processor, memory and disk) of computing assets at Evolve IP s world-class data centers. Utilizing these guaranteed resources, customers have the ability to create virtual machines and allocate and provision computing assets on demand from the Evolve IP VCloud Director Portal. Guaranteed resource reservation Compute resources 100% allocated. Service level assured Guaranteed SLA covering uptime and availability. Enterprise grade best-in-class virtualization technology from VMware and EMC. True customer isolation and security with private VLAN and true stateful inspection firewall. High availability Hardware failover built-in. VCloud Powered management portal for customers to build servers at will. Encrypted disk to satisfy compliance requirements. Many organizations suffer from data loss and extended downtime due to power outages, natural disasters, and insufficient technology resources. A recent Evolve IP survey found that the leading cause of outages is hardware failure/ server room issues. The Evolve IP DRaaS suite has been carefully developed to provide a cost effective, dependable set of products to protect the modern business. Evolve IP s cloud-based disaster recovery services provide customers with data loss mitigation and various business continuity options leveraging Evolve IP s best-of-breed IT infrastructure as a service (IaaS). DRaaS SRM (EMC Recoverpoint + VMware SRM) is a block level replication technology between two geographically diverse Evolve IP availability zones. DRaaS ZT (Zerto) is a hypervisor-based replication product allowing customers flexibility and complete control over virtual machine replication, recovery testing, failover and failback. DRaaS DT (Double Take) runs inside the operating system and provides real-time server replication and failover between customer systems and Evolve IP availability zones. Cloud Backup is a comprehensive, low-cost, and easy-to-implement solution for secure and reliable off-site data backup. 3
EVOLVE IP PRODUCTS AND SERVICES The Evolved Office IP Phone System is a cloud-based unified communications solution that frees your business from managing carriers, phone systems and vendors by providing an enterprise IP PBX, advanced end-user features, and world-class voice and UC services to any user, in any location, for a predictable monthly spend. Enterprise-class hosted IP phone system. Unlimited usage and DID. Polycom VVX HD handsets INCLUDED. PC, MAC, Google and Mobile integration. Unified Messaging and mobility. MS Lync, Google Apps and CRM Integration. Instant Messaging and Presence (IM&P), Video, Desktop Sharing. International options. The Evolved Call Center is designed to provide contact centers with enterprise-grade functionality regardless of the number of agents. Contact centers gain access to a broad range of features, increased scalability and flexibility, and deep insight into their call center operations, delivered in an economical cloud services model. Integrate with the Evolved Office IP Phone System or overlay your existing PBX. Advanced routing, messaging, and reporting features. Various feature levels and clients to meet any requirement. Mobile integration and control for agents and supervisors. Integrated call recording and monitoring. Lync, Work Force Management (WFM) and CRM multi-channel integration. www.evolveip.net info@evolveip.net 610-964-8000 4
EVOLVE IP CLOUD BENEFITS Simplicity - We have built our platforms and integrated all of the technologies you need and can deliver them to you right now as-a-service. AWARDS AND RECOGNITION Economics - Lower TCO than on-site equipment provided via a predictable monthly expense without the need for upfront capital. Productivity - Get more done with new features and get back time spent maintaining legacy technology. Continuity - Services from Evolve IP are delivered via diverse technology centers over multiple carriers ensuring that services are available regardless of conditions at your location. BE ST OF B R EE D Scalability - Quickly meet changing business requirements by adding and removing resources. Performance - Our solutions are implemented with guaranteed SLAs to satisfy the needs of your organization. Control - Enjoy unmatched control and point-and-click configuration over all services through our award-winning OSSmosis portal. Security - Physical and virtual security are no longer an issue. True customer isolation enables you leverage the power of the cloud without the risk. WHY USE EVOLVE IP S CLOUD? Privacy and Security - One of the greatest strengths of the cloud is its ability to deliver services to users wherever they are. Therefore, most cloud services are delivered over the public Internet. While this is certainly convenient for home users and road warriors, it introduces risk. Unlike many of our competitors, who rely on the public Internet as a primary means of access, we focus on getting you to your services privately, and dependably through the Evolved Network over the public Internet using Evolve IP s Cloud Connect solution, which lowers cost and increases network speed and reliability, while providing guaranteed quality of service (QoS) and enterprise security and encryption. Commercial Focus and Experience - Evolve IP is not a big box manufacturer or software company who has decided to start delivering services in the cloud. It s also not a small cloud company selling a single service over the Internet. Evolve IP services real businesses, actually installs the services we sell, and supports you with a technical engineering team, not an outsourced customer service company. www.evolveip.net info@evolveip.net 610-964-8000 5 CompanyOverview-DS-05222015