e-governance MMP in School Education National Institute for Smart Government ICT for School Education Conference 13-14 August, 2013 New Delhi
Agenda Background Proposed Solution Operating Model and Implementation Strategy Program Management and Monitoring Enabling Policy and Process Interventions Overall Project Costing
School Education MMP under NeGP Apex Committee for the NeGPchaired by Cab Sec included School Education as a Mission Mode Project MMP: Citizen / stakeholder -centric services withmeasurable outcome/ impact over an agreed project timeframe NISG is engaged to prepare Core Scope and DPR for the SE MMP Consultative Exercise with States/ Central agencies/ NGOs 3 Regional Workshops with States and 1 National Workshop State visits: Kerala, Gujarat, Bihar, Puduchery Central Agencies, NGOs, ICT Service Providers, CIOs of States DeitY Best Practices Study (Secondary) Singapore, China, and USA Core Scope for MMP Finalised in October 2012 Draft DPR Hosted in DoSE&Lwebsite in June 2013
Core Focus Areas Finalised after Extensive Consultations
Challenges Faced By Stakeholders 5
School Education MMP will be a vehicle for Implementation for National Policy on ICT in School Education Enable improvement in quality of learning Improve efficiency of school administration and governance of schools Improve service delivery of school education department to the key stakeholders including students, parents, community, teachers, and schools Access to near real-time and better quality data for decision support 6
Proposed Solution
MMP Service Scope Emerged From Consultative Process Internal efficiency & Service Delivery Quality of learning Administrators Teachers School management Governance Services Learning support Students Education research and training agencies Parents External stakeholders (Health dept, Higher edu etc.) School Management Access to near realtime and better quality data Community
School Management Services Student -Enrollment, admission, attendance, CCE-based performance/assessment and health metrics Teacher- (Regular/Substitute/Temporary)-attendance, timetable, progress of the curriculum and lesson plans in the classroom, conduct assessments School-Profile, underlying infrastructure, scheme implementation details, school management committee activities Linkages between student and teacher performance Integrate with school boards and other related agencies in the school education ecosystem Provide visibility of student, teacher, school performance to parents, community, School Management Committees and administrators States can add on Non Academic functions-libraries, Labs, Hostels, Accounts, Inventory etc. 9
Learning Support Services Content Platform services for hosting and accessing student and teacher resources Collaborative Subject Forums Digital Learning Resources for ICT enabled teacher training and classroom teaching services Text Books, OERs, Learning Objects, Video Lessons Model Lesson Plans Standard Assessment Services for teachers and students Self-Learning tools for teachers and students 10
School Education Governance Services Teacher Life Cycle Management & Teacher Rationalization Services Training Management Services Scheme Implementation Services Identification of target beneficiaries Application, approval and disbursement (were application) of entitlements of students such as scholarships, school kits/bicycles etc. MIS for schemes such as SSA, RMSA, MDMS etc. Interfaces for private/unaided schools for reporting school particulars School Board Examination and certificate services School/ TTI Recognition, Affiliation & Regulation services Admissions Management Services (Premier Schools and Private Schools under RTE) States can add on Open School services, SSA/RMSA/MDMS budget and accounting system etc.
State State District District District Schools CRCs / Nodal Schools Schools Schools School State School Information System Common Education Data Standards Mobile Interface Bulk Upload Interface User Interface Schools Integrated Data Collection, Aggregation, Reporting and Analysis at all levels Core Data Collection by CRCs / Feeder Schools Teacher & Student Attendance, Teacher & Student Attendance, Offline Batch Upload of Core Data Online access (admissions, examination results,..) Schools Schools Low Infrastructure Readiness @ Schools High
State State District District District Schools CRCs / Nodal Schools Schools Schools School State School Information System Common Education Data Standards Mobile Interface Bulk Upload Interface User Interface Decision Support Systems Student Assessment Services Schools Integrated Data Collection, Aggregation, Reporting and Analysis at all levels Core Data Collection by CRCs / Feeder Schools Teacher & Student Attendance, Teacher & Student Attendance, Offline Batch Upload of Core Data Online access (admissions, examination results,..) Teacher Training Need Assessment Services School Performance Assessment Services Scheme Design School Regulation Schools Schools Low Infrastructure Readiness @ Schools High
Implementation Components in the DPR Monitoring & Evaluation Framework - Outcomes Change Management and Capacity Building (CIOs, Master Trainers at the Block Level, Department Officials, Teachers) Client End Infrastructure including access devices and other peripherals (Schools, Training Institutes and School Education Administrative Offices) Network Connectivity (Schools, Training Institutes and School Education Administrative Offices) ICT Solutions Digital Learning Resources Hosting Services, compute and storage Infrastructure, and Bandwidth (Data Center and Disaster Recovery Centers) Institutional & Governance Mechanism for Project Implementation and Management Process & Policy Interventions (e.g. Data Standards, Standards for DLRs, Open Standards, )
Coverage of the MMP State School Administrative Offices (Directorates, DEOs, BEOs, CRCs) 1-2 PCs / Laptops, 1-2 Tablets, 1 Printer & Scanner, 1 UPS Projectors / VDUs for all the DEO & BEO offices to support in training 1 tablet for each CRP to support in data capture at source Training Institutes (NIE, RIEs, IASEs, CTEs, DIETs, BITEs,..) Classroom Usage: 10 Laptops / Tablets & Projectors or 10 Integrated Visual Display Units Dedicated Training Lab with 10 30 computers 5 10 Mbps Connectivity Secondary Schools and Elementary Schools Secondary Schools: Office Use:1 PC, 1 Printer & Scanner Only for schools that are not covered under ICT @ School scheme; Classroom Teaching: 2 Laptops + 2 Projectors or 2 Integrated Visual Display Unit Elementary Schools:Office Use and Classroom Teaching: 1 Laptop + Projector or 1 Integrated Visual Display Unit 512 Kbps -2 Mbps
Operating Model and Implementation Strategy
Project Requirements Project Requirements Implementation across the 35 States / UTs as per the priorities of States Implementation in large number of schools Reduce the cycle time and simplify the procurement in the States / UTs Need for a Single Nodal Agency @ MHRD to take up the responsibility of the MMP Co-ordination with all the States / UTs Manage multiple and distinct projects within the MMP Manage Multiple Service Providers Solutions, Infrastructure, Connectivity,.. Opportunities Benefit from Industry (Foundations, Private Sector) Experience NIU Recommendations from TAGUP for execution of complex projects Availability of Software-as-a-Service Options
Multiple Approaches in NeGP JNNURM Center responsible for guidelines and funding States have the responsibility of selecting a state consultant, designing the solution, preparing the DPR, RFP and selection of implementation agency CCTNS Center responsible for preparing guidelines, funding and design & development of the core solution States responsible for selecting a state consultant, preparing DPR, RFP and selection of implementation agency Education MMP How can we simplify the entire process and reduce the lead time to implementation? 18
School Educational Services will be Offered on Cloud to States / UTs S5 Cloud from Private Service Provider S6 S7 State Cloud (SDC) S1 State Cloud (SDC) S4 Cloud from Private Service Provider C S34 National Cloud S3 S35 S2 Delivery of School Educational Services as a Service to States and Center State #1 State #2 State #35 Center
Operating Model Options: Existing Entity v/s New Dedicated Entity on PPP Option #1: MHRD identifies one of the central education agencies such as NUEPA or NCERT or CBSE Expertise in the School Education Domain and Familiarity with the landscape Already mandated with specific responsibilities, may not be able to provide necessary focus to manage a complex nationwide MMP Absence of necessary skills such as large scale technology management skills, experience and expertise in interacting with and managing technology / solution Option vendors #2: MHRD facilitates the creation of a dedicated professional program and technology management entity (SE NIU) in a PPP mode Specific mandate of implementing the SE MMP would bring the focus that is required to implement a nationwide MMP Bring in the necessary program and technology management skills necessary for the success of a program such as this Derive revenues from the educational services it provides to the Central and State governments to become and self-sustainable entity Delays in Establishment of NIU Acceptability by the existing agencies
Operating Model: Self Sustainable SE NIU (with equity from both Government and Private Sector) CENTRE MHRD (DoSE&L) 49% 51% MoA CPMC / CPMU MoA/ Contract From Government School Education NIU (SE NIU) From Private entities STATES / UTs State Education Department MoA/ Contract Contract SPMC / SPMU State Implementation Agency(ies)
MHRD Core applications SE NIU SE NIU Digital Learning Resources SE NIU SE NIU Hosting of core applications, Student teacher resource portal SENIU SENIU DC/DRC SENIU SENIU Network connectivity SE NIU SE NIU Capacity Building and Change Management Hardware at administrative / supervisory offices and training centers(as necessary) Operating Model SENIU NA States / UTs SE NIU Change management and Creation of Pool of Master Trainers State implementation partner Basic computer skills and State Specific applications SE NIU Digitization of existing data NA States through State implementation partner Data Standards (develop, update and own) SENIU
Risks Related to SE -NIU Operating Model Delays in the establishment of the SE NIU Getting the right kind of private sector participation in the SE NIU Some States/ UTs may view SE NIU as MHRD thrusting a central agency on them Ability to attract & retain appropriate talent for senior management roles in the SE NIU Possible overlap of (or confusion regarding) responsibilities between SE NIU and existing education agencies in Centre and in States Expertise of SE NIU to procure Digital Learning Resources Long term business viability of SE NIU Success of the MMP is dependent on a single entity the SE NIU, which constitutes a key risk 23
Implementation Plan
1 st Year: Pre Implementation Activities Setting up of SE NIU and preparation of the necessary implementation guidelines / specifications and model documents Evaluation of applications (School Information System, Teacher Lifecycle Management,..) either successfully implemented in the States or available for procurement Development / identification of digital learning resources Submission of Proposal for Funding from States/ UTs and their approval by MHRD At the end of Year 1, the SE NIU is expected to be in a position to offer a few services to the States / UTs 25
2 nd Year of Project: Implementation Phase Implementation of the services (any state level customizations, data digitization, localization of training content & documentation,..) in the States / UTs Change Management & Capacity Building Deployment of client end infrastructure and network connectivity at the identified administrative / supervisory offices and training institutes Implementation in 50% of the Districts (including the blocks and schools within the District) 26
3 rd, 4 th, & 5 th Years of Project: Roll-out & Stabilization Year 3 and 4 of Project: Roll Out Phase Implementation in the remaining 50% of the Districts Change Management and Capacity building interventions in the corresponding districts in alignment with the implementation of the services Year 5 of Project: Stabilization Phase Improving the data quality, Continuous identification / development of additional digital learning resources, Implementation of any advanced analytics for decision support and reporting Monitoring & evaluation of the program 27
Program Management & Monitoring
Program Design & Implementation: States and UTs Apex Committee Chaired by Chief Secretary State Empowered Committee Additional Chef Secretary/ Principal Secretary / Secretary, Department of School Education (Chairperson) School Education NIU 49% Government & 51% Private Expert Sub-Committee(s) / Process Expert Advisory Sub-Committee(s) Committee(s) / Process Expert Advisory Sub-Committee(s) Committee(s) / Process Advisory Committee(s) Representatives from States / Domain Representatives Experts / Reputed from Foundations States / Domain Representatives Experts / Reputed from Foundations States / Domain Experts / Reputed Foundations State Project Consultant State Project emission Team Director, Nodal Department / Agency Department of Education (Mission Leader & Convener) Expert Sub-Committee(s) / Process Expert Advisory Sub-Committee(s) Committee(s) / Process Advisory Committee(s) District Project emission Team Representatives from States / Domain Representatives Experts / Reputed from Foundations States / Domain Experts District / Reputed Collector Foundations State Implementation Agency Private Service Provider
Indicative Outcomes
Outcomes Visibility of student, teacher, and school performance to parents, community, and administrators Enhanced service delivery to teachers through streamlining the recruitment, posting, transfer, and other service matters (payroll, leave,..) through ICT Availability of reliable and timely data of students, teachers, and schools to school administrators in a format amenable for analysis to aid better decision support Creating single platform to address diverse needs of different stakeholders and implement schemes with large number of beneficiaries Improved interfaces of schools with administrators, boards, and allied departments such as Health, Higher Education 31
Indicative Outcome Indicators -Adoption School Information System and Decision Support Systems Number and % of schools using the service / solution Comprehensiveness, reliability and timeliness of reported data % of student life cycle transactions conducted online Digital Learning Resources Number of digital learning objects in use in teacher training (class-wise and subject-wise) Number of digital learning objects completed and in-use as a % of planned numbers Number of digital learning objects in use in student classrooms; and as a % of the objects available for that class / subject Number of downloads (by schools & students) of each digital leaning object School Education Governance Systems % of teacher life cycle transactions conducted online 32
Enabling Policy & Process Interventions
Enabling Policy and Program Interventions 1. Unique ID for students and teachers 2. Policies on Computer and Internet Usage in Schools 3. Development of Data Standards 4. Policies on Data Governance 5. Development of Content Standards 6. Development of Model Lesson Plans integrated with Digital Learning Resources 7. Institutionalization of standardized assessments for students and teachers 8. Aligning phasing of MMP with existing schemes (SSA, RMSA, Technology in Teacher Education) and dovetailing of ICT @ School & SSA -CAL to meet the MMP requirements 9. Empanelment of multiple authorized entities for approval of e-content 10. Linking release of funds under other schemes to the implementation of SE MMP 11. Teachers Capacity Building on continuous basis to earn a minimum number of credits 34
Overall DPR Costing
DPR -Costing Component A: Enable the School Education MMP Services ICT Solutions Adoption / Development / Procurement of ICT Solutions Implementation in the States / UTs Learning Support Services Digital Learning Resources Client End Infrastructure & Connectivity Administrative / Supervisory Offices and Training Institutes DC / DRC Infrastructure and Connectivity Change Management & Capacity Building Institutional & Governance Mechanism Contingency & Flexi Funds Component B: Enable schools to utilize the School Educational Services Training for Teachers & Support Staff, Handholding Support Local Digital Learning Resources School level IT infrastructure, Connectivity, & Electricity Charges
Component A: Total Estimate for enabling School Education MMP Services 6% 10% 12% Cost Breakup 13% 8% 8% 13% 30% ICT Solutions INR 37/-per Student per year Learning Support Services - Digital Learning Resources Client End Infrastructure & Connectivity DC - DRC Infrastructure & Connectivity Change Management & Capacity (considering a total enrollment of 17.85 Crorein Government Building and Government Aided Secondary and Elementary Schools) Institutional & Governance Mechanism Flexi Funds for State Specific Initiatives Contingency Costs
Component B Enable schools to utilize the School Educational Services Coverage of Schools All Secondary Schools Phased Deployment for Elementary Schools Phasing 50% in Y2; 50% in Y3 Capacity Building (Teachers) 2 teachers; 5 days of training 2 teachers; 5 days of training Capacity Building (Admin Staff) 3 personnel ; 2 days of training 2 personnel; 2 days of training Handholding 10 days / month for 10 months only for Y1 5 days / month for 10 months only for Y1 Client-end infrastructure Office Use: 1 PC, 1 Printer & Scanner (Schools not covered under ICT @School) Classroom Teaching: 2 Laptops + 2 Projectors or 2 Integrated Visual Display Unit Office and Classroom Teaching: 1 Laptop + Projector or 1 Integrated Visual Display Unit Connectivity 512 Kbps -2 Mbps (512 Kbps assured) (Schools not covered under ICT @School) 512 Kbps -2 Mbps (512 Kbps assured) Electricity charges For Schools not covered under ICT @ School All schools covered under MMP Digital Learning Resources For School Level Purchases For School Level Purchases Total Cost(per School) INR 2.12 L for Schools Covered under ICT INR 3.91 L for Schools NOT Covered INR 1.98 L 38
Core Scope Document available @ (http://mhrd.gov.in/mmp_eng Draft DPR available @ http://mhrd.gov.in/secondaryedu Thank you bikshapathi@nisg.org narayana@nisg.org