myaig Client Portal AIG Multinational
Overview myaig Multinational Client Portal, our comprehensive online account management tool, puts everything you need to keep your multinational insurance program running at its best, right on your desktop. It is all there: you can check the status of your controlled master program and specific policy details, such as key dates and premium amounts; download policy documents and invoices; and tap robust business intelligence in our Intellirisk Executive Dashboard for claims management and Global Briefs to support your multinational risk management efforts. Client Portal Login Users will receive a login ID and password to access the myaig Client Portal. Type www.myaig.com/rm in the browser s address bar. Enter in the login ID and password. Read and agree with the Terms of Use. 2
Dashboard This is the main landing page for the Client Portal. It displays a quick summary of your portfolio, while also providing supporting references and links. Document Center displays documents that pertain to account transactions and payments within the selected year. Program Contacts contains a compilation of all relevant AIG contacts, such as the Account Relationship Manager, Underwriters, Claims Representatives and Operations staff. The Quick Links section includes supporting references and relevant links for multinational clients. Key account and market alerts of importance to multinational clients. Program specific notifications of upcoming events or outstanding items. News and announcements relating to the latest AIG developments. 3
Risk management and business intelligence assets IntelliRisk Executive Dashboard The IntelliRisk Executive Dashboard 1 is an innovative system that provides anytime access to aggregated global claim information in a highly useable and accessible format. AXCO Insight Using a question and answer structure, AXCO Insight creates a customizable report containing regulatory and multinational insurance details by country, line of business, and information type. AIG Multinational Website Provides information about AIG Multinational resources such as training, videos and briefing papers as well as developments in the multinational network. 2 To access, go to www.aig.com/multinational. 1. The IntelliRisk Executive Dashboard is not available for all jurisdictions. 2. The AIG Multinational Website is not available for all jurisdictions. 4
Program Summary Pie Chart View a quick summary of your portfolio by Issued, In Progress or Pending status. For additional views, click on the Modify View link. This gives an enlarged view of the pie chart, with the ability to change the Program Year and filter by Line of Business. You may view the percentage-to-total or count of policies or premium by current or paid status. Clicking in a selected status in either view of the pie chart will lead to the individual policy details. Program Search Search for programs using various filters, such as year, line of business and coverage. A list of available programs matching the search criteria will appear with summary detail. Click on a program to drill down to the policy details within the program. View premium in U.S. dollars or program currency. 5
Policy Details The Policy Details page provides pertinent information regarding your portfolio to better help you understand and manage your multinational policies. Details The Details tab lists all of the policies within the controlled master program(s) and includes information such as country, local entity name, line of business, coverage, policy type, policy status, premium amount in multiple currencies, effective date, issue date, invoice date and premium received date. Advanced search options allow for more specific scope of results. The Export button sends the search results to Excel, along with a few additional data elements. Comments column highlights updates specific to local policies. Policy Transaction Diagrams Policy transaction diagrams tab provides a graphical representation of time taken to receive all information, issue and invoice policies. Icons indicate available documents and type. 6
Questions? For questions regarding your portfolio, please contact your Underwriter or Account Relationship Manager directly. For any questions or issues, please email clientportal@aig.com. 7
American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today we provide a wide range of property casualty insurance, life insurance, retirement products, mortgage insurance and other financial services to customers in more than 100 countries and jurisdictions. Our diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. Additional information about AIG can be found at www.aig.com and www.aig.com/strategyupdate YouTube: www.youtube.com/aig Twitter: @AIGinsurance LinkedIn: www.linkedin.com/company/aig. These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this material. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds. American International Group, Inc. All rights reserved. 4/16 1342D