Degree Institution Field Dates. York University

Koufaris, Marios 1 1. EDUCATION: Degree Institution Field Dates Ph D Stern School of Business, New Information 2000 York University Systems M. Phil Stern School of Business, New Information 1999 York University Systems BA University of Pennsylvania Psychology 1994 BS University of Pennsylvania Economics(Conce 1994 ntration in Operations and Information Management) 2. FULL-TIME ACADEMIC EXPERIENCE: Institution Rank Field Dates Baruch College Associate Professor CIS January 2006 - Present Baruch College Assistant Professor CIS September 2000 - December 2005 3. PART-TIME ACADEMIC EXPERIENCE: Institution Rank Field Dates New York Univ Research Assistant Information Systems September 1995 - August 2000 New York Univ Instructor Information Systems January 1999 - May 1999 Univ. of Pennsylvania Research Assistant Psychology January 1992 - December 1992 4. NON ACADEMIC EXPERIENCE: Place of Employment Title Dates Dynamic Logic Inc Research Fellow September 1999 - May 2000 Datacor, Inc Technical Analyst July 1994 - August 1995 5. EMPLOYMENT RECORD AT BARUCH: Rank Dates Associate Professor January 2006 - Present Assistant Professor September 2000 - December 2005

Koufaris, Marios (cont'd) 2 6. PUBLICATIONS IN FIELD OF EXPERTISE: A. Books: B. Papers in Professional Journals: (1) Articles: Mavlanova, T., Benbunan-Fich, R., Koufaris, M., Lang, G. (2015). The Effect of Positive and Negative Signals on Perceived Deceptiveness of Websites in Online Markets. Journal of Theoretical and Applied Electronic Commerce Research, 10(1), 19-34. Mamonov, S., Koufaris, M. (2014). The Impact of Perceived Privacy Breach on Smartphone User Attitudes and Intention to Terminate the Relationship with the Mobile Carrier. Communications of the AIS, 34(60). aisel.aisnet.org/cais/vol34/iss1/60 Chen, C.-W., Koufaris, M. (in press). The Impact of Decision Support System Features on User Overconfidence and Risky Behavior. To appear in European Journal of Information Systems, 35 pages. Benbunan-Fich, R., Koufaris, M. (2013). Public Contributions to Private-Collective Systems: The Case of Social Bookmarking. Internet Research, 23(2), 183-203. Mavlanova, T., Benbunan-fich, R., Koufaris, M. (2012). Signaling Theory and Information Asymmetry in Online Commerce. Information & Management, 49(5), 240-247. Benlian, A., Koufaris, M., Hess, T. (2012). Service Quality in Software-As-A-Service: Developing the SaaS-QUAL Measure and Examining its Role in Usage Continuance. Journal of Management Information Systems, 28(3), 85-126. Benbunan-fich, R., Koufaris, M. (2010). An Empirical Examination of the Sustainability of Social Bookmarking Websites. Journal of IS and e-business Management, 8(2), 131-148. Koufaris, M. (2010). Commentary on Hunter's Same Technology, Different Outcome? Reinterpreting Barley's Technology as an Occasion for Structuring.. European Journal of Information Systems, 19(6), 704-706. Arakji, R., Benbunan-fich, R., Koufaris, M. (2009). Exploring Contributions of Public Resources in Social Bookmarking Systems. Decision Support Systems, 47(3), 245-253. Kamis, K., Koufaris, M., Stern, T. (2008). "Using an attribute-based DSS for user-customized products online: An experimental investigation". MIS Quarterly, 32(1), 159-177. Koufaris, M., Benbunan-Fich, R. (2008). Motivations and Contribution Behavior in Social Bookmarking Systems: An Empirical Investigation. Electronic Markets, 18(2).

Koufaris, Marios (cont'd) 3 Gao, Y., Koufaris, M. (2006). "Perceptual Antecedents of User Attitude in Electronic Commerce". The DATA BASE for Advances of Information Systems, 37(2&3), 42-50. Gallivan, M. J., Spitler, v. K., Koufaris, M. (2005). "Does Information Technology Training Really Matter? A Social Information Processing Analysis of Coworkers Influence on IT Usage in the Workplace". Journal of Management Information Systems, 22(1), 153-192. Hampton-Sosa, W., Koufaris, M. (2005). "The Effect of Website Perceptions on Initial Trust in the Owner Company". International Journal of Electronic Commerce, 10(1), 55-81. Gao, Y., Ducoffe, R. H., Koufaris, M. (2004). "An Experimental Study of the Effects of Promotional Techniques in Web-based Commerce". Journal of Electronic Commerce in Organizations, 2(3), 1-21. Koufaris, M., Hampton-Sosa, W. (2004). "The Development of Initial Trust in an Online Company by New Customers". Information & Management, 41(3), 377-397. Koufaris, M. (2002). "Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior". Information Systems Research, 13(2), 205-223. Koufaris, M., Kambil, A., LaBarbera, P. A. (2002). "Consumer Behavior in Web-Based Commerce: An Empirical Study". International Journal of Electronic Commerce, 6(2), 131-154. Kambil, A., Kamis, A., Koufaris, M., Lucas, Jr, H. C. (2000). "Influences on the Corporate Adoption of Web Technology". Communications of the ACM, 43(11). Isakowitz, T., Kamis, A., Koufaris, M. (1998). Reconciling Top-Down and Bottom-Up design Approaches in RMM. The DATA BASE for Advances in Information Systems, 29(4), 58-67. (2) Proceedings: Mamonov, S., Koufaris, M., 47th Hawaii International Conference on System Sciences, Hawaii, "The Impact of Perceived Privacy Breach on Sustainability of Social Networking Sites.", Yes, published in proceedings. (January 2014). Moussawi, S., Koufaris, M., International Conference on Information Systems, Milan, Italy, "The Crowd on the Assembly Line: Designing Tasks for a Better Crowdsourcing Experience", Yes, published in proceedings. (December 2013).

Koufaris, Marios (cont'd) 4 Bureau, S., Koufaris, M., Academy of Management, Boston, MA, "How to Teach Effectuation: The Situationist Dérive as a Solution?", Yes, published in proceedings. (August 2012). Mavlanova, T., Koufaris, M., Benbunan-Fich, R., Americas Conference on Information Systems (AMCIS), Detroit, MI, "Website Signal Perceptions and Seller Quality Identification.", National, Yes, published in proceedings, Accepted. (August 2011). Benlian, A., Koufaris, M., Thomas, H., International Conference on Information Systems (ICIS), Saint Louis, Missouri, "The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms.", International, Yes, published in proceedings, Accepted. (December 2010). Benbunan-Fich, R., Koufaris, M., Web2007-6th Workshop on Ebusiness, Montreal, Canada, "Understanding the Sustainability of Social Bookmarking Systems", International, Yes, published in proceedings. (December 9, 2007). Kamis, A., Koufaris, M., Stern, T., Americas Conference on Information Systems (AMCIS), New York, NY, "Online Mass Customization and the Customer Experience", National, Yes, published in proceedings, Accepted. (August 2004). Isakowitz, T., Kamis, A., Koufaris, M., 7th Workshop on Information Technologies and Systems, "Reconciling Top-Down and Bottom-Up Design Approaches in RMM", International, Yes, published in proceedings, Accepted. (December 1997). Koufaris, M., 7th International World Wide Web Conference, Brisbane, Australia, "Structured Design of WWW and Intranet Applications", International, Yes, published in proceedings. (April 1997). Isakowitz, T., Kamis, A., Koufaris, M., Hawaii International Conference on Systems Sciences (HICSS) - 30, Hawaii, "Extending RMM: Russian Dolls and Hypertext,", International, Yes, published in proceedings. (January 1997). C. Chapters in Books: Benbunan-fich, R., Koufaris, M. (2011). In Bebo White, Irwin King, Philip Tsang (Ed.), Contributions to Social Bookmarking Systems: Integration of Three Empirical Studies (pp. 12 pages). Social Media Tools and Platforms in Learning Environments: Present and Future. Gao, Y., Koufaris, M., Ducoffe, R. H. (2005). In Khosrow-Pour, M. (Ed.), Negative Effects of Advertising Techniques in Electronic Commerce (pp. 14 pages). Hershey, PA: Encyclopedia of E-Commerce, E-Government and Mobile Commerce, Idea Group Publishing,.

Koufaris, Marios (cont'd) 5 Gao, Y., Koufaris, M., Ducoffe, H. (2005). In Khosrow-Pour, M. (Ed.), The Effects of Animated Banner and Popup Ads in Commercial Websites (vol. 1, pp. 28-50). Hershey, PA: Advanced Topics in Electronic Commerce, Idea Group Publishing. Koufaris, M. (2004). In Gao, Y. (Ed.), Customer Trust in Online Commerce (pp. 252-260). Hershey, PA: Web Systems Design and Online Consumer Behavior, Idea Group Publishing. Koufaris, M. (2001). In L., and Zigurs, I. (Ed.), The Search for a New Identity: Post-Transplant Organ Recipients and the Internet (pp. 219-233). Hershey, PA: Our Virtual World: The Transformation of Work, Play and Life via Technology, Chidambaram, Idea Group Publishing. D. Government Reports or Monographs: E. Book Reviews: 7. OTHER PUBLICATIONS: Koufaris, M., Kambil, A., Kamis, A., Weinberg, B. (2005). "E-Marketing Is Getting Ambitious: Digging Deeper and Reaching Higher by Refining Our Assumptions". (3rd ed., vol. 3, pp. 1-4.). Introduction to Special Section on Electronic Marketing, e-services Journal. 8. PRESENTED PAPERS, LECTURES, AND EXHIBITIONS AND PERFORMANCES: Koufaris, M., Invited Talk, Georgia State University, Atlanta, GA, "Choice, Competition, Familiarity and Illusion of Control in Decision Support System Use", Invited. (April 12, 2013). Koufaris, M., The Picker Center for Executive Education, Columbia University, New York, NY, "e-business: Current Landscape and Trends.". (November 1, 2011). Koufaris, M., The Picker Center for Executive Education, Columbia University, New York, NY, "e-business: Current Landscape and Growth Factors.". (August 9, 2011). Koufaris, M., Invited Talk, New Jersey Institute of Technology, Newark, NJ, "Understanding the Motivations of User Contributions in Tagging Sites". (2007). Koufaris, M., Invited Talk, New Jersey Institute of Technology, Newark, NJ, "Web-Based Mass Customization of Consumer Products and the Online Customer Experience". (November 2004). Koufaris, M., Invited Panelist: istartup Fever Industry Conference, New York, NY, "Secrets to Driving and Retaining Traffic On Your Website". (January 2001). Koufaris, M. (Presenter & Author), Invited Talk, University of Oulu, Oulu, Finland, "Consumers in Flow: Managing the Customer Experience On-Line". (August 1998).

Koufaris, Marios (cont'd) 6 Koufaris, M., Queensland University of Technology, Brisbane, Australia, "Integrating Hypermedia and Databases: A Design Perspective". (April 1998). Koufaris, M., Monash University, Melbourne, Australia, "Integrating Hypermedia and Databases: A Design Perspective". (April 1998). Koufaris, M., Griffith University, Brisbane, Australia, "Integrating Hypermedia and Databases: A Design Perspective". (April 1998). 9. WORK IN PROGRESS: A. Papers submitted to journals for consideration. Mamonov, S., Koufaris, M., Benbunan-Fich, R. Psychological Contract Violations in Information Exchanges. Journal of Management Information Systems, 52 pages. Lang, G., Koufaris, M. Think Twice Before You Post: The Impact of Online Self-Presentation on the Self-Concept. Journal of Theoretical and Applied Electronic Commerce Research, 11 pages. B. Other completed papers. C. Research in progress. Mamonov, S., Koufaris, M., Benbunan-Fich, R. Sense of Community on Social Networking Sites. Koufaris, M., Moussawi, S. Work Meaningfulness in Crowdsourcing Platforms. 10. PROFESSIONAL HONORS, PRIZES, FELLOWSHIPS: Fulbright Scholarship (Fall 1990 to Spring 1994). Sidney Lirtzman Award, Zicklin School of Business. (2013). Teaching Excellence Award, Zicklin School of Business. (2013). Faculty Scholarship and Creative Achievement Award, Baruch College. (2012). Faculty Scholarship and Creative Achievement Award, Baruch College. (2011). Faculty Scholarship and Creative Achievement Award, Baruch College. (2010). Faculty Scholarship and Creative Achievement Award, Baruch College. (2009).

Koufaris, Marios (cont'd) 7 Faculty Scholarship and Creative Achievement Award, Baruch College. (2007). Faculty Scholarship and Creative Achievement Award, Baruch College. (2007). Faculty Scholarship and Creative Achievement Award, Baruch College. (2004). Winner of award for best paper in track, Americas Conference on Information Systems (AMCIS 2004), Scholarship/Research, International. (August 2004). "Online Mass Customization and the Customer Experience" Faculty Scholarship and Creative Achievement Award, Baruch College. (2003). Teaching Excellence Award, Zicklin School of Business. (2003). Zicklin Fellowship (2000-2001), Baruch College, CUNY. (2001). Nadler Fellowship, Stern School of Business, NYU. (1998). Nominated for best paper award, Workshop on Information Technologies and Systems (WITS) 1997, Scholarship/Research, International. (December 1997). "Reconciling Top-Down and Bottom-Up Design Approaches in RMM" Benjamin Franklin Scholar (1990-1994), University of Pennsylvania. (1994). 11. GRANTS-IN-AID: Koufaris, M. (Principal), Benbunan-Fich, R. (Principal), Grant, "Professional Staff Congress CUNY Research Award", $5,400.00. (start: July 1, 2006, end: June 30, 2007). Koufaris, M., Grant, "Eugene M. Lang Faculty Research Award", $7,000.00. (start: June 2003, end: June 2004). Koufaris, M. (Principal), Grant, "Professional Staff Congress - CUNY Research Award", $4,400.00. (start: April 1, 2001, end: June 30, 2002). 12. INSTITUTIONAL SERVICE: A. Service to the Department Committee to Develop MS in Business Analytics, Committee Member. (2014 - Present). Department Executive Committee, Committee Member. (2010 - Present). Graduate Curriculum Committee, Committee Member. (2010 - Present).

Koufaris, Marios (cont'd) 8 Ph.D. in Information Systems, Area Coordinator. (2005 - Present). Faculty Recruiting, Committee Chair. (2001 - Present). Committee to structure the IS Ph.D. program, Committee Member. (2003-2004). Graduate Curriculum Committee, Committee Member. (2003-2004). Undergraduate Curriculum Committee, Committee Member. (2002-2003). B. Service to the School Search Committee for Assistant Dean for Executive Education in Zicklin School, Committee Member. (September 2014 - Present). Executive MBA Curriculum Review Committee, Committee Member. (September 2012 - Present). Panel Event "Information Technology Audit", Organizer. (October 2011 - Present). Panel Event "The New e-business Entrepreneur", Organizer and Moderator. (October 2010 - Present). Faculty Summer Seminar on Case Studies, Participant. (2010 - Present). Graduate Assurance of Learning Committee, Committee Member. (2009-2014). Search Committee for Dean of Zicklin School, Committee Member. (August 2013 - January 2014). Moderated panel on careers in CIS for GCMC's Career Week. (2006). Committee of Representatives to the Weissman School of Arts & Sciences, Committee Member. (2003-2006). Zickling School Graduate Curriculum Committee, Alternate Member. (2004-2005). C. Service to the College Joint Committee on Research, Committee Member. (2006-2007). Baruch campus liasion for CUNY Online. (September 2001 - May 2003). D. Service to the Graduate Center

Koufaris, Marios (cont'd) 9 Dissertation Committee of Tamilla Mavlanova (successfully defended in spring 2012), Committee Member. Dissertation Committee of Sara Moussawi, Committee Chair. (2014 - Present). Dissertation Committee of Chi-Wen Chen, Committee Chair. (2012 - Present). Ph.D. in Information Systems, Area Coordinator. (2005 - Present). Doctoral Faculty, Committee Member. (2000 - Present). Dissertation Committee of Stanislav Mamonov (successfully defended in 2014), Committee Chair. (2014). Dissertation Committee of Guido Lang (successfully defended in 2012), Committee Chair. (2012). Dissertation Committee of William Hampton-Sosa (successfully defended in 2011), Committee Chair. (2011). Dissertation Committee of Yuan Gao (successfully defended in 2002), Committee Member. (2002). E. Service to the University University-wide committee for CUNY Online, Member. (September 2001 - May 2003). 13. OFFICES HELD IN PROFESSIONAL SOCIETIES: 14. OTHER PROFESSIONAL ACTIVITIES AND PUBLIC SERVICE: Advisory Board of the University of Nicosia, Cyprus, Board Member. Association for Information Systems, Committee Member. Association of Computing Machinery, Committee Member. Beta Gamma Sigma National Honor Society, Committee Member. Editorial Advisory Board of the Cyprus Management Review, Board Member. Electronic Commerce Research Journal, Ad Hoc Reviewer. EM: Electronic Markets, Ad Hoc Reviewer.

Koufaris, Marios (cont'd) 10 European Journal of Information Systems, Ad Hoc Reviewer. Information Systems Research, Ad Hoc Reviewer. Institute for Operations Research and the Management Sciences (INFORMS), Committee Member. International Journal of Electronic Commerce, Ad Hoc Reviewer. Journal of Business Strategies, Ad Hoc Reviewer. Journal of Computer Mediated Communication, Ad Hoc Reviewer. Journal of Management Information Systems, Ad Hoc Reviewer. Journal of Organizational Computing and Electronic Commerce, Ad Hoc Reviewer. Journal of Strategic Information Systems, Ad Hoc Reviewer. MIS Quarterly, Ad Hoc Reviewer. Track on Social Computing, Americas Conference on Information Systems (AMCIS), Chairperson. (2014 - Present). Entrepreneurship Research Society, Founding Member, New York, NY. (September 2013 - Present). European Journal of Information Systems (EJIS), Senior Associate Editor. (2006 - Present). International Conference of Information Systems (ICIS) 2013, Associate Editor - Human Computer Interaction Track, Milan, Italy. (December 2013). European Conference of Information Systems (ECIS) 2013, Associate Editor - Cloud Computing and Services in Global Settings Track, Utrecht, The Netherlands. (June 2013). 6th Mediterranean Conference on Information Systems, Track Chair - Human Behavior and IT, Cyprus. (September 2011). Minitrack on Electronic Marketing, Hawaii International Conference on System Sciences, Co-Chair, Hawaii. (January 2000 - January 2011). Web Information Systems & Applications (WISA) track at the International Conference in Information Systems(ICIS), Associate Editor, Phoenix, Arizona. (December 2009).

Koufaris, Marios (cont'd) 11 Web Information Systems & Applications (WISA) track at the International Conference in Information Systems(ICIS), Associate Editor, Montreal, Canada. (December 2007). Dissertation committee of Peishih Chang (successfully defended in April 2007 at NJIT), Chairperson. (2007). INFORMS Conference on Information Systems and Technology, Programming Committee Member, San Francisco, CA. (2005). Special Section on Electronic Marketing in e-services Journal, Guest Editor (with Ajit Kambil, Arnold Kamis, and Bruce Weinberg). (2005). INFORMS Conference on Information Systems and Technology, Programming Committee Member, Denver, CO. (2004). Journal of Management Information Systems, Electronic Editor. (September 2000 - September 2002). Minitrack on Web Information Systems, Hawaii International Conference on System Sciences, Co-Chair, Maui, Hawaii. (January 1999). 15. TEACHING ACTIVITIES AT BARUCH: A. Courses Taught Developed and presented lecture during "College for a Day" sessions for high School students., new course preparation. Developed and presented lectures for Advanced Business English (ABE) prgram., new course preparation. CIS 9444, e-business Principles and Technologies (Graduate level), new course preparation. CIS 3444, e-business Technologies (Undergraduate level), new course preparation. EMBA 24, e-business Technology and Strategy (Executive level), new course preparation. CIS 9000, Information Systems for Managers (Graduate level). CIS 86000, Information Systems Research Seminar (Doctoral Level), new course preparation. CIS 4670, Special Topics in CIS: Electronic Commerce (Undergraduate level), new course preparation. B. New courses/programs developed

Koufaris, Marios (cont'd) 12 Developed and presented lecture during "College for a Day" sessions for high School students., new course preparation. Developed and presented lectures for Advanced Business English (ABE) prgram., new course preparation. CIS 9444, e-business Principles and Technologies (Graduate level), new course preparation. CIS 3444, e-business Technologies (Undergraduate level), new course preparation. EMBA 24, e-business Technology and Strategy (Executive level), new course preparation. CIS 86000, Information Systems Research Seminar (Doctoral Level), new course preparation. CIS 4670, Special Topics in CIS: Electronic Commerce (Undergraduate level), new course preparation. 16. CERTIFICATION ITEM: I hereby certify that the information given above is accurate and complete to the best of my knowledge. Signature of faculty member Date Signature of department chairperson Date