Funding for this booklet has been generously donated by: Sault Area Hospital District Stroke Program For information about this guide contact: Sault Area Hospital District Stroke Centre 750 Great Northern Road Sault Ste. Marie, Ontario P6B 0A8 Phone: 705-759-3434 ext. 5288 / 5450 Fax: 705-750-3681 E-mail: strokeprogram@sah.on.ca St. Mary s River, Sault Ste. Marie LAST REVIEWED: FEBRUARY 2013
Page 24 22 ABOUT THIS GUIDE NOTES. The following is a list of community agencies that provide direct services or link stroke survivors and caregivers to other community programs that can assist in recovery from stroke. Though the list may not contain all of the community services related to stroke, each of these organizations can direct you to the appropriate resource or information. Note that there may be additional fees for some of these services. Also, where applicable, you will see references made to the Yellow Pages. It is suggested that you check with your insurance carrier to see if you are eligible for additional coverage. If you are a veteran you may also qualify for assistance from Veterans Affairs Canada (see under Financial Resources). Throughout the Guide, you will see recurrent references to the appropriate section of: Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families which was included with this Guide. Unless otherwise stated, services are available throughout the Algoma District. Abbreviations used: BR Blind River EL Elliot Lake HP Hornepayne SSM Sault Ste. Marie TSL Thessalon WW Wawa It is advisable to contact your Northeast Community Care Access Center first when attempting to access community services
5 Warning Signs of Stroke ABOUT THIS GUIDE The following is a list of community agencies that provide direct services Headache or link stroke survivors and caregivers Sudden to severe other and community unusual programs headache, that can assist even in recovery if temporary from stroke. Though the list may not contain all of the community services related to stroke, each of these Weakness organizations can direct you to the appropriate resource or information. Note that there Sudden may be loss additional of strength fees or for sudden some of these services. numbness Also, and/or where tingling applicable, of the you face, will arm see references or leg, made even to if the temporary Yellow Pages. It is suggested that you check with your insurance carrier to see if you are eligible for additional coverage. Dizziness Sudden loss of balance, even if temporary and especially if present with any of the other warning signs If you are a veteran you may also qualify for assistance from Veterans Affairs Canada (see under Financial Resources). Vision Trouble Sudden trouble with vision, even if temporary Throughout the Guide, you will see recurrent references to the appropriate section of: Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families which was included Trouble with Speaking this Guide. Sudden difficulty speaking or understanding or sudden confusion, even Unless otherwise stated, services are available throughout the Algoma District. if Abbreviations temporary used: BR Blind River EL Elliot Lake HP Hornepayne SSM Sault Ste. Marie TSL Thessalon WW Wawa If you or someone you know is having any of these signs, CALL 9-1-1 or your local emergency number immediately. It is advisable to contact your Northeast Batchewana, Community Searchmont Care Access & other Center areas without first 911 call when OPP attempting 1-888-310-1122 to access IF DEAF community call 1-888-310-1133 services Page 23 22 NOTES. See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Section 1.
Page 22 NOTES TABLE OF CONTENTS IN-HOME SUPPORT SERVICES North East Community Care Access Centers... 1 OTHER IN-HOME SUPPORT SERVICES... 2 Meal Services... 3 Supportive Devices... 4 Emergency Response Systems... 5 Respite Services... 6. HOUSING Supportive Housing... 7 Convalescent Care Beds... 7 Long-Term Care Facilities... 8 TREATMENT RESOURCES Dietician Services... 9 Occupational Therapy... 10 Speech Therapy... 10 Physiotherapy... 11 Stroke Prevention... 12 COUNSELLING SERVICES Dementia Services Geriatric Assessment Services. 13 Social Work Services... 13 Support Groups / Services... 14 EDUCATION RESOURCES... 15
Page 21 TABLE OF CONTENTS USEFUL WEBSITES TRANSPORTATION SERVICES Bus Services... 16 Taxi Services... 16 Additional Transportation Services... 17 RECREATION & LEISURE ACTIVITIES Adult Day Programs... 18 Exercise Programs... 18 Recreation... 19 FINANCIAL RESOURCES... 20 USEFUL WEBSITES... 21 NOTES... 22 Alzheimer Society www.alzheimer.ca/algoma Heart & Stroke Foundation www.heartandstroke.ca Northeastern Ontario Stroke Network www.neostrokenetwork.com (Copies of this document can be obtained at this site) Ontario s Seniors Secretariat Ministry of Citizenship & Immigration www.gov.on.ca/citizenship.seniors Ontario Stroke Network www.ontariostrokenetwork.ca Sault Ste. Marie Stroke Recovery Network www.ssmtrokerecoverynetwork@marchofdimes.ca Talk 4 Healing (Counselling for Aboriginal Women) www.talk4healing.com
Page 20 Page 1 FINANCIAL RESOURCES It is advisable to contact your NECCAC first when attempting to access community services IN-HOME SUPPORT SERVICES Assistive Devices Program (NECCAC) Canada Pension Plan (CPP) Guaranteed Annual Income System (GAINS) 1-800-268-6021 1-800-277-9914 (English) 1-800277-9915 (French) 1-800-668-8297 Guaranteed Income Supplement (GIS) 1-800-277-9914 Income Security (Involuntary Separation) 1-800-277-9914 Old Age Security (OAS) 1-800-277-9914 Ontario Disability Support Program 1-800-263-5413 Ontario Health Insurance Plan (OHIP) 1-800-267-8097 Ontario Works 705-759-5266 Ontario Trillium Drug Funding 1-800-575-5386 705-254-6830 Veterans Affairs Canada (VAC) 1-866-522-2122 Volunteer Services of United Way (Assist with tax preparation) 705-949-6565 Ext. 209 with the changes associated with having a stroke. Services may also include financial counseling. NORTH EAST COMMUNITY CARE ACCESS CENTRES (NECCAC) NECCACs provide services funded by the Ontario Ministry of Health and Long Term Care. The NECCAC can help you access the following services: Information and Referral: To assist you in finding community support services in your area. Other services provided to eligible clients: Nursing: Provide nursing services such as health assessment, medication and wound management and teaching. Personal Care/Caregiver Respite: Help with personal hygiene and activities of daily living, e.g., help with bathing. In-home caregiver relief. Stroke Rehabilitation: Services that help you regain independence, e.g., Occupational Therapy, Physiotherapy, Speech Therapy. Information on private rehabilitation services can also be obtained from the yellow pages under Rehabilitation Services. Nurse Practitioner: Provides primary health care to clients 65 years and older who do not have a physician or nurse practitioner and are housebound. Placement Services: Point of entry for access to nursing homes and short term placement for respite. North East Community Care Access Centre (NECCAC): Sault Ste. Marie Branch: 1-800-668-7705 705-949-1650
Page 2 Page 19 OTHER IN-HOME SUPPORT SERVICES These are agencies, other than the NECCAC that provide all or some of these services: in-home nursing, personal care, caregiver respite and homemaking. For other listings, see Yellow Pages under: Home Health Services and Supplies; Senior Citizens Services and Centre. RECREATION The agencies listed below provide recreational activities that are accessible throughout the Algoma District. You may also want to contact your local Royal Canadian Legion or Church Group. / Program Bayshore Home Health Revera Health Services 705-942-3232 1-888-795-4447 705-759-0110 1-888-750-0110 Indian Friendship Centre 705-256-5634 Senior Citizens Drop In Centre 705-254-6474 Steelton Senior Citizen Centre 705-759-5377 YMCA Adult Program 705-949-3133 Ontario March of Dimes 705-254-1099 Canadian Red Cross Community Health Services Canadian Red Cross Maintenance Program (WW) Canadian Red Cross Home Maintenance Program (SSM) 705-759-6876 1-866-775-8581 856-1964 1-800-465-6551 705-759-4547 Victorian Order of Nurses VON 705-942-8200 We Care Health Services Inc. (SSM) 705-941-5222
Page 18 Page 3 RECREATION & LEISURE ACTIVITIES ADULT DAY PROGRAMS The agencies listed below provide supervised and structured group settings and offer activities, care, health counseling, lunch and relief for family caregivers. EXERCISE PROGRAMS North East CCAC (SSM) 705-949-1650 Adult Day Program F.J. Davey Home 705-942-2204 ext. 228 Huron Lodge (EL) 705-848-2019 Ontario March of Dimes On with Life, Creative Minds, & Community Kitchens 705-254-1099 VON Algoma 705-942-8200 The agencies listed below provide physical activities that may not be stroke-specific. For Other Resources see Yellow Pages under: Health, Fitness & Exercise Services. MEAL SERVICES The agencies listed below provide in-home delivery of fresh or frozen meals. For other meal providers, see Yellow Pages under: Foods Take Out or contact the NECCAC. Meals on Wheels FJ Davey Home for the Aged (SSM) Trefry Centre Day Away Program Richards Landing 705-942-2204 ext. 239 705-246-0036 Algoma Mills to Blind River 705-356-2265 ext. 2455 Elliot Lake 705-848-2019 Cutler to Spanish 705-844-2812 Red Cross Maintenance Program (WW) Algoma Manor (TSL) 705-856-1964 705-842-2840 ext. 211 Huron Lodge (EL) 705-848-2019 YMCA Sit & Fit or Aqua Stretch or Strength and Stretch 705-949-3133 We Care Home Health Services 705-941-5222 (Home Maintenance & Housekeeping) Delicatessen Style Meals to Order John Rhodes Aqua Fit 705-759-5419 Establishment Paesano s Market 705-949-0116 RJ s Food Town 705-942-5940
Page 4 Page 17 SUPPORTIVE DEVICES The agencies listed below may provide sales, rentals or funding assistance for equipment to assist in daily living such as mobility aids and bath equipment. Your NECCAC Therapist may be able to assist you to obtain supportive devices as well as assist you in obtaining funding. See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Sections 4 and 10. For other listings, see Yellow Pages under: Hospital Equipment; Hearing Aids; Orthopedic Appliances; Wheelchairs Equipment Loans: Many local service clubs have loan cupboards. Examples: Contact your local branch of the Royal Canadian Legion, Elks, Rotary, Lions, Masons, Kinsmen and Independent Order of Odd Fellows, etc. Achieve Health + 705-253-3301 Healthgear Medical & Safety Care + * 705-949-4327 ADDITIONAL TRANSPORTATION SERVICES The agencies listed below may provide volunteer drivers for rides to medical appointments, banking and grocery shopping. Costs may apply. Accessible Parking Permits (APP) 705-945-6683 Handi-Bus Blind River (Mon Fri) 24 Hour advanced booking required 705-356-2265 Ext. 0 Canadian Red Cross 705-759-4547 Community Bus 705-759-5438 Red Cross Maintenance Program (WW) 705-856-1964 Volunteer Services of United Way 705-949-6565 Wawa Transit Services 705-856-2244 ext. 240 Motion Specialties Inc + * 705-254-1462 1-866-403-2267 Shoppers Home Healthcare + * 705-949-2524 Odd Fellows Temple ((9:30-11:30 a.m.) 705-949-0137 Ontario March of Dimes Design Ability Program Ontario March of Dimes Vehicle Modification Program Ontario March of Dimes Assistive Devices Program 1-800-263-3463 1-877-369-4867 1-866-765-7237 + Equipment Rentals * ADP (Assistive Devices Program) Authorized Vendors
Page 16 Page 5 TRANSPORTATION SERVICES BUS SERVICES The agencies listed below provide accessible transit services at a reasonable cost. Appointments need to be booked in advance and applications may need to be completed. EMERGENCY RESPONSE SYSTEMS These agencies provide 24-hour emergency assistance through the use of personal alarm systems. Contact the NEACCAC for an updated list or see the Yellow Pages under: Medical Alarms. MEDICAL EMERGENCY CALL 9-1-1 Sault Ste. Marie Transit Services (Para Bus) 705-942-1404 TAXI SERVICES The agencies listed below provide accessible taxi services. For other listings, see Yellow Pages under: Taxis. Algoma Lifeline (in partnership with Sault Area Hospitals) Helpline Blind River District Health Centre (BR, EL) 1-800-387-8120 705-356-2265 Gateway to Mobility 705-942-5044 Phillips Lifeline Medical Alert Services 705-254-3778
Page 6 Page 15 RESPITE SERVICES See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Section 17. The agencies listed below provide caregiver relief either in or out of the home or through other community programs. Contact NECCAC for current listings. The agencies listed below provide housing alternatives for those who are no longer able to manage in their current home environment. EDUCATION RESOURCES See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Section 24. The agencies listed below may provide information regarding stroke recovery, community services and financial services. Bayshore Home Health 705-942-3232 Collegiate Heights 705-253-1667 Algoma Diabetes Education and Care Program 705-541-2670 Brain Injury Association 705-946-0172 Canadian Diabetes Association 705-759-1233 Extendicare Van Daele 705-949-7934 Huron Lodge (EL) 705-848-2019 Lady Dunn Health Centre (WW) 705-856-2335 Pathways 705-759-1079 Red Cross Community Health Service 705-759-6876 Victorian Order of Nurses (VON) Algoma 705-942-8200 We Care Home Health Services 705-941-5222 Group Health Centre - Anticoagulation Clinic Ontario March of Dimes Conductive Education Program Heart and Stroke Foundation Sault Area Hospital District Stroke Centre Talk 4 Healing helpline for Aboriginal women 705-759-1234 Ext. 2640 1-800-263-3463 705-253-3775 1-888-473-4636 705-759-3434 Ext. 5288/5450 1-855-554-4325
Page 14 Page 7 SUPPORT GROUPS / SERVICES The agencies listed below provide support, education and social interaction in a group setting to both stroke survivors and their family members. Alzheimer Society 705-942-2195 Bereavement Self Help Group 705-942-8200 Brain Injury Association 705-946-0172 Caregiver Support Group 1-800-263-3463 x7735 CNIB Counselling and Referral 705-949-2610 Garden River First Nation Health Centre 705-946-5710 HOUSING SUPPORTIVE HOUSING The agencies listed below provide personal support and homemaking to individuals who reside in specified supportive housing apartment. Contact the NECCAC for current listings. Blind River Health Centre (BR) 705-356-2265 Huron Lodge (EL) 705-848-2019 Non-Profit Housing Authority (WW) 705-856-7111 Ontario Finnish Resthome Association Kotitalo (SSM) NECCAC or 705-945-9985 Heart and Stroke Foundation Living with Stroke Program 705-759-3434 x5288/5450 Ontario March of Dimes 705-254-1099 Life Long Care Indian Friendship Centre 705-256-5634 Ontario March of Dimes On With Life (Support group of people with acquired brain injuries including stroke) Ontario March of Dimes Stroke Recovery Canada 705-254-1099 1-888-540-6666 Red Cross Assurance 705-759-4547 Sault Ste. Marie Stroke Recovery Support Group 1-800-263-3463 Ext 7735 Seniors Drop-in Centre 705-254-6474 Talk 4 Healing helpline for Aboriginal women 1-855-554-4325 CONVALESCENT CARE & ASSESS AND RESTORE The agencies listed below provide convalescent and rehabilitation care. Access to these programs is through the North East CCAC (705-949-1650 or 1-800-668-7705). This service empowers the stroke survivor to return to their own home. Sault Area Hospital Assess and Restore Program 705-759-3434 Extendicare Van Daele 705-949-7934 VON Algoma 705-942-8200
Page 8 Page 13 LONG-TERM CARE FACILITIES Algoma Manor (Thessalon) 705-842-2840 Extendicare Tendercare (SSM) 705-949-3611 Extendicare Van Daele (SSM) 705-949-7934 F J Davey Home for the Aged (SSM) 705-942-2204 COUNSELLING SERVICES DEMENTIA SERVICES GERIATRIC ASSESSMENT SERVICES The agencies listed below provide assessment and treatment recommendations for the management of dementia. Services may require a physician referral. North East CCAC (SSM) 705-949-1650 Alzheimer Society 705-942-2195 Golden Birches Terrace (BR) 705-356-2265 Algoma Diabetes Education and Care Program Group Health Centre 705-541-2670 Great Northern Nursing Centre 705-946-1215 Hornepayne District Health Centre (H/W) 1-807-868-2440 Lady Dunn Health Centre (Wawa) 705-856-2335 Ontario Finnish Resthome Association Mauno Kaihla Koty (SSM) 705-945-1217 St. Joseph s Manor (EL) 705-848-2596 Algoma Family Services 705-945-5050 Canadian Mental Health Association 705-759-0458 Group Health Centre 705-759-1234 Helpline 1-800-205-7100 Sault Area Hospital Crisis Services SOCIAL WORK SERVICES 705-759-3398 1-800-721-0077 Seniors Mental Health Services 705-759-9396 The agencies listed below provide individual or group counseling to stroke survivors and/or their family members. These services are designed to assist in coping NECCAC 705-949-1650 Group Health Centre 705-759-1234 Ontario March of Dimes Trauma Program 705-254-2525 Senior s Mental Health Services 705-759-9396
Page 12 Page 9 STROKE PREVENTION Programs to assist you in preventing another stroke. See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Section 7. TREATMENT RESOURCES See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Sections 4, 8, and 9. You may be eligible for services through the NECCAC. Please call the NECCAC for an assessment. Alzheimer Society of Sault Ste. Marie and Algoma District Group Health Centre Geriatrics Assessment Centre Heart and Stroke Foundation of Canada Sault Ste. Marie Branch Blood Pressure Monitoring 705-942-2195 (SSM) 705-848-8145 (EL) 705-759-1234 705-253-3775 North East CCAC (SSM) 705-949-1650 Algoma Diabetes Education and Care Program - Group Health Centre 705-541-2670 Group Health Centre 705-759-1234 Lady Dunn Regional Health Centre Diabetes Education Nurse 705-856-2335 Sault Area Hospital District Stroke Program 705-759-3434 ext. 5288/5450 DIETICIAN SERVICES The agencies listed below provide outpatient dietary services. Seniors Mental Health Services 705-759-9396 North East CCAC 705-949-1650 Group Health Centre 705-759-1234
Page 10 Page 11 OCCUPATIONAL THERAPY The agencies listed below provide outpatient or in-home The agencies listed below provide outpatient or in home therapy to increase independence with activities of daily living. PHYSIOTHERAPY The agencies listed below provide outpatient or in-home therapy to optimize physical recovery following a stroke. For other listings, see Yellow Pages under: Rehabilitation Services. Children s Rehabilitation Centre of Algoma (up to age 18) Children s Rehabilitation Centre of Algoma (up to age 18) 705-759-1131 North East CCAC (SSM) 705-949-1650 Sault Area Hospital Outpatient Program 705-759-3634 SPEECH THERAPY The agencies listed below provide outpatient or in-home therapy to address swallowing, communication and cognitive retraining. 705-759-1131 North East CCAC (SSM) 705-949-1650 Sault Area Hospital Outpatient Program 705-759-3634 Additional information available at the agencies listed below. North East CCAC (SSM) 705-949-1650 Children s Rehabilitation Centre of Algoma (up to age 18) 705-759-1131 Sault Area Hospital Outpatient Program 705-759-3634 Group Health Centre 705-759-1234 Lady Dunn Health Centre Physiotherapy Department 705-856-2335 705-856-0005 Algoma Public Health 705-942-4646 Heart and Stroke Foundation of Canada Sault Ste. Marie Branch Sault Area Hospital District Stroke Program 705-253-3775 705-759-3434 ext. 5288/5450