Resume. Omneya Mokhtar Yacout

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Resume ` AcademicExperience: Omneya Mokhtar Yacout -2005 to date Faculty of Commerce, Alexandria University. Teaching undergraduate courses and post graduate students : Marketing, Consumer Behavior, Integrated Marketing Communications, Marketing Management and Marketing Research Courses. -2009 Teaching Consumer Behavior and Services Marketing for EMBA students at the Faculty of Commerce Alexandria University. -2013-to date Teaching Consumer Behavior, Business Research Methods and Marketing Financial Services for MBA students at ESLSCA. -2005-2012 teaching Introduction to Business, Consumer Behavior, Principles of Marketing and Advertising Management (Arab Academy for Science and Technology ). -2006-2007 Teaching Marketing Management (MBA program- Arab Academy for Science and Technology) -2015 to date Teaching Seminar in Marketing, Marketing Research and Export marketing Research (MBA program- Graduate school of Business-Arab Academy for Science and Technology) Seminars, workshops and related activities : -2015 attended the exhibition and the second forum of new programs Alexandria University. April 26th -27th. -2014 attended the workshop:"building an International Office fit for purpose 1

" held in Hilton Zamalek 11th June by the British Council. -2014 to date Participated as a team member in The International Relations Office- Alexandria University. -2012-2014 Participated as a team member representing Alexandria University in the project Gender equality in the Egyptian Higher education in collaboration with three Egyptian Universities and the Free University of Berlin, Germany. -2012 Participated in a number of seminars and workshops related to gender equality in German Universities. -2009 Visiting scholar at Mark J. Robinson Business School, Georgia State University,USA. -2006 Visiting Professor at Vaxjo University, Sweden. -2005 Participated in two of the programs of " Excellence and Development Driven Strategic Management Framework for Alexandria University ". -2006 attended International workshop related to the development of a Quality Assurance System in Moldova and the Exchange of Experience focusing on Bologna Process in Alexandria University-Vaxjo University, Sweden. -2007-2009 Particpated as a member in the Quality Accreditation and Assurance Program for the Faculty of Commerce. -2008 Participated as a member in the committee responsible for restructuring Management courses, Faculty of Commerce, Alexandria University. -2008 attended two seminars related to "case study writing "and "case study teaching" in collaboration with Georgia State University and USAID. Membership in Academic Associations and review activities: - 2011-2012 member of the Academy of Marketing Science 2

-2012- to date Chartered Islamic Marketer -2012 member of the International Review Board of the book " Web 2.0 Applications in developing countries". -2013 member of the International Review Borad of the African Marketing Journal. -2014 member of the International Review Borad of the International Journal of Islamic Marketing and Branding by indirscience. -2010 to date particpated as a member of International Review Borad of IBIMA International Conferences and IBIMA publications. -2014 to date member of the International Review Borad of the Journal of Marketing for Higher Education. -2014 reviewer of 18th Academy of Marketing Science World Marketing Congress July 14 to 18, 2015 Bari,Italy. -2015 to date member of of the International Review Borad of the Journal of Knowledge Globalization. Academic supervision and examinations : -2015 participated as an external examiner for a DBA thesis, Graduate school of Business, Arab Academy for Science and Technology. -2007-2014 Participated as an external examiner for 7 MBA dissertations in the Graduate School of Business Arab Academy for Science and Technology. -2013-2014 Participated as an external examiner for 8 MBA dissertations in the Productivity and Quality Institute Arab Academy for Science and Technology. -2007-2014 supervised six master theses in Marketing. Practical Experience : -2015-to date Managing Director of the English Section-Faculty of Commerce- Alexandria University. -2015 Participated in a Training course ( Integrated marketing 3

communications) Career Center Faculty of Commerce Alexandria University. -2010 to 2011 EMBA Faculty of Commerce Alexandria University. Managing Director Executive MBA-The Arabic program. -2010 to 2011 member of the Steering committee formed to manage training courses provided by a joint venture between the Leaders Management Development Center and the Faculty of Commerce. -2010 Participated in a Marketing Training course provided to middle managers Management Development Center-Alexandria University. -2007-2009 SCOPUS ME Participated in a team project that aims to document strategic changes in Zain ( A multinational coprporation working in the field of telecommunications ) -1995-1998 Maher and ElSahn Consultancy -Alexandria Assisted in preparing the course material for the following training courses: 1.Training trainers.2.downsizing.3.motivating Salespeople. -2000-2002 Management Development Center-Alexandria University -Assisted in a research project concerned with developing the competitive advantage for Egyptian Organizations. -2000 Participated as a member in the organizing committee for the conference: Islamic Financial Institutions conducted in Motaza Sheraton hotel, October, 2000. Membership in committees and boards: -2012-2015 Member of the student affairs committee at the Faculty of Commerce-Alexandria University. -2013-2014 Member of the community affairs committee at the Faculty of Commerce-Alexandria University. -2011-2012 Member of College Council at the Faculty of Commerce- Alexandria University -2014-2015 Member of College Council at the Faculty of Commerce- 4

Alexandria University 2014- to date Member of the English section Board at the Faculty of Commerce-Alexandria University 2014 to date Member of the International Relations Office at Alexandria University. 2014- to date Coordinator of the PanAfrican Program at Alexandria University. Prizes : -2008 Best paper award in the Journal of Tourism Research published by The Ministry of Tourism related to "Ways to attract new market segments to the Egyptian Tourism Market ". -2014 Alexandria University Award For Academic Support. Publications : Books and Book chapters -(2008 ),Marketing in the Third Milliniuem, With Nadia Elaref and Mohamed Abu El naga, Alexandria : El Dar El Gameya (In Arabic). -(2010), Marketing Principles, with Nadia Elaref and Alaa Abbas, Alexandria : El Dar El Gameya (in Arabic). -(2011), "Customer-based brand equity of Islamic banks in Bahrain:An empirical investigation", coauthored with Farid ElSahn,in Gillian Rice and Ozlem Sandiki (eds), Handbook of Islamic Marketing, Elgar Publications:Cheltenham, UK. -(2013), Business Communications, Alexandria : Eldar El Gameya (in Arabic) Journal articles: 5

-(2008) "Ways to attract new segments to the Egyptian Tourism Market", Journal of Tourism Research Published by the Egyptian Ministry of Tourism, December, pp.5-25(best paper award 2008). -(2009) "Factors Affecting Continued Usage of Internet Banking Among Egyptian Customers", coauthored with Dalia El Kashier and Ahmed Ashour, Communications of the IBIMA, 9, pp.252-262. -(2010),"Service Quality, Relational Benefits and Customer Loyalty in a non- Western Context", SAM Advanced Management Journal, 75, 1, pp.4-16. -(2013),"Antecedents and Consequences of Student Satisfaction with e- Learning: The Case of Private Universities in Egypt, coauthored with Header, M., and Elaref, N., Journal of Marketing for Higher Education, 23:2, 226-257 (2013) "Matching Competitive Strategy to Performance: An Exploratory Investigation in the Emerging Economy of Bahrain "co- authored with M. Farid El Sahn, Ebtihaj Al-A Ali, Journal of Global Strategic Management, 13, pp.64-78. -(2015) Use of Hofstede's cultural dimensions, demographics, and information sources as antecedents to cognitive and affective destination image for Egypt", Journal of Vacation Marketing, 21(1), pp.37-52. -2015 Spirituality, Moral Identity and Consumer Ethics: A Multicultural Study, Scott Vitell, Robert King, Katharine Howie, Jean Francois Toti, Lumina Albert. Ecarnacion Ramos-Hidalgo and Omneya Yacout, Journal of Business Ethics DOI 10.1007/s10551-015-2626-0 Conference Proceedings : - (2009)" Factors Affecting Knowledge Flow between Head Quarters and Subsidiaries of a Global Corporation: A Research Abstract", Proceedings of the 11th International Business Information Management Association IBIMA- Innovation and Knowledge Management in Twin Track Economies: Challenges and Solutions", Cairo, Egypt, pp.1505. -(2009)," IT Enabled CRM Process, Drivers, and Impact: Empirical Investigation in Egypt: Work in progress", coauthored with Manal El Kordy, 6

Proceedings of the 11th International Business Information Management Association IBIMA-Innovation and Knowledge Management in Twin Track Economies: Challenges and Solutions", Cairo, Egypt, pp.961-962. -(2011) "A Typology of Relational Processes in Egyptian Companies : An Exploratory Investigation", paper presented at the World Marketing Congress Conference(WMC), held by the Academy of Marketing Science, Reims, France. -(2011)" Muslim Consumer Ethics : The Role of Religiosity, Ethical Ideologies and Personal Values", coauthored with Nadia Elaref, proceedings of The First Global Islamic Marketing Conference, March 2011, Dubai, UAE. -(2012), Consumption Related Coping strategies of Striver, Believer and Maker Lifestyles: A Conceptual Model, coauthored with Shereen Ghanem, proceedings of The Third Global Islamic Marketing Conference, December 2012, Cairo, Egypt. -( 2013), "Student Satisfaction with E-learning: The Case of Private Universities in Egypt", coauthored with Header, M., and Elaref, N., Proceedings of the Information and Communication Technology ICT Conference, Faculty of Commerce, Alexandria, Egypt. -(2013), "Understanding the Role of Psychographics in Segmenting Educators for the Adoption of e-learning", with Farid Elsahn, in Doherty, A. M. (ed.) Marketing Relevance -Academy of Marketing Conference, 8-11 July 2013, Pontypridd: University of South Wales. Education and Training: 2001-2005 Faculty of Commerce Alexandria Ph.D thesis titled Environmental and Organizational Antecedents to Market Oriented Culture and Behaviors 2002-2003 Faculty of Commerce Alexandria University Ph.D qualifying exams 7

-1995-2000 Faculty of Commerce Alexandria M.sc.in Marketing. The name of the thesis was Drivers of customer Satisfaction and Implications for Marketing Strategy of Local Automobile Manufacturers. -1991-1995 Faculty of Commerce Alexandria University B.sc.Commerce (English section). Distinct with honour class -2001 Faculty of Education, Alexandria University Passed the training program of qualifying University Professors 8