CURRICCULUM VITAE. University of Sharjah, College of Business administration, MIS department.

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1 CURRICCULUM VITAE Position: Associate Professor NAME: ADDRESS: address: Samar Ahmed Mouakket University of Sharjah, College of Business administration, MIS department. A. EDUCATION / TRAINING B.Sc. in Technology & Administration with a major in Computer Systems Application, American University, Washington DC., U.S.A Registered for MPhil in the School of Management, Sheffield University, UK Transferred from MPhil to PhD program, Sheffield University, UK Awarded PhD degree in Systems Analysis, Sheffield University, UK. B. ACADEMIC EXPERIENCE Employee at the Computer Centre, Aleppo University, Aleppo, Syria Teaching Assistant at the College of Economics, Business Department, Aleppo University, Syria Assistant Professor at the College of Economics, Management Department, Aleppo University, Aleppo, Syria Assistant Professor at the Faculty of Computer Science, Department of Computer Systems Applications, King Saud University, Riyadh, Saudi Arabia Assistant Professor at the College of Business Administration, MIS Department, Petra University, Amman, Jordan Assistant Professor at the College of Business Administration, MIS Department, University of Sharjah, Sharjah, UAE. 1

2 2011-present Associate Professor at the College of Business Administration, MIS Department, University of Sharjah, Sharjah, UAE. C. REFEREED PUBLICATIONS 1. Before obtaining PhD degree (before 1996) REFEREED PUBLICATIONS: 1994 S Mouakket, J AA Sillince, and F A Fretwell-Downing, Requirements Determination in the Software Industry, European Journal of Information Systems, 3, 2, INTERNATIONAL CONFERENCES: 1994 S Mouakket, An Empirical Investigation of User Requirements Determination by Systems Analysts, Programme on Information & Communication Technologies International Doctoral Conference, Brunel University, UK, 28-30th of March, S Mouakket, J AA Sillince, and F A Fretwell-Downing, The Systems Analyst as a Political Agent : An Empirical Study of User requirements Determination, Proceedings of the Second European Conference on Information Systems, pp , Nijenrode University Press, Nijenrode University, The Netherlands, 1994 (ISBN ) 1996 S Mouakket, Systems Analysis and Requirements Determination: Theory and Practice A longitudinal Case Study Approach, CaiSE-96 Conference, Software Engineering Challenges in Modern Information Systems, 3 rd Doctral Consortium, May 20-21, Herklion, Greece, After obtaining PhD degree (after 1996) REFEREED PUBLICATIONS: 2012 S Mouakket, Investigating the utilisation of ERP systems in the UAE, International Journal of Internet and Enterprise Management, 8, 1,

3 2012 M Al-Hawari, S Mouakket, Do Offline Factors Trigger Customers Appetite for Online Continual Usage? A Study of Online Reservation in the Airline Industry, Asia Pacific Journal of Marketing and Logistics, 24, 1, S Mouakket, M Al-Hawari, Examining the antecedents of e- loyalty intention in an online reservation environment, Journal of High Technology Management Research, 23, 1, S Mouakket, M Al-Hawari, Investigating the factors affecting university students e-loyalty intention towards the Blackboard system, International Journal of Business Information Systems, 9, 3, Nour M, S Mouakket, A classification framework of critical success factors for ERP systems implementation: A multistakeholder perspective, International Journal of Enterprise Information systems, 7, 1, M Al-Hawari, and S Mouakket, The influence of Technology Acceptance Model (TAM) factors on students e-satisfaction and e-retention within the context of UAE e-learning, Journal of Education, Business and Society: Contemporary Middle Eastern Issues, 3, 4, S Mouakket, Extending the technology acceptance model to investigate the utilization of ERP systems, International Journal of Enterprise Information Systems, 6, 4, S Mouakket, The motivations for citizens adoption of e- government: An empirical study in the UAE, International Journal of Business Information Systems (IJBIS), 6, 2, S Mouakket, Investigating the factors influencing customers adoption of online banking in the United Arab Emirates, Journal of International Technology and Information Management (IJITM), 18, 3, A F Emdad, M Badmas, and S Mouakket, Factors and impacts of low utilization of Internet: The case of the Arab countries, Journal of International Technology and Information Management (IJITM), 18, 3, 2009, pp S Mouakket, The effect of exogenous factors on the technology acceptance model for online shopping in the UAE, International Journal of Electronic Business (IJEB), 7, 5,

4 2007 S Mouakket, M. Nour, S Imamy, Investigation of Information Technology Use by Non-English Speaking Academics, University of Sharjah journal of Pure and Applied Sciences, 4, 2, S Mouakket, and I Bakkia, Arab Electronic Commerce Challenges and development methods, Research Journal of Aleppo University - Economics Series, 38, S Mouakket, and M Dabash, The use of the Internet by university students An empirical study at Aleppo University, Research Journal of Aleppo University - Economics Series, 38, M Hussin, S Mouakket, and M Aboud, The Effect of the Establishment of a Data Bank on the Development of the Tourist Service Management in Syria - An empirical study, Research Journal of Aleppo University- Economics Series, 27, A Rashid, and S Mouakket, The Reality and Prospects of Using Computer Technology in the Administration Area at Aleppo University, Research Journal of Aleppo University- Economics Series, 25, J AA Sillince, and S Mouakket, Division and Integrative political strategies in the IS adaptation process: The MAC Initiative, European Journal of Information Systems, 7, J AA Sillince, and S Mouakket, Varieties of Political Process during System Development, Information Systems Research, 8, 4, INTERNATIONAL CONFERENCES: 2013 S Mouakket, Investigating the factors influencing users continuance intentions towards online reservation, The 2013 International Conference on Computer, Information and Telecommunication Systems, May 7-8, 2013, Piraeus-Athens, Greece M Hassan and S Mouakket, ERP and organizational change: exploring the behavioral aspects of accounting modules customization by a UAE organization, The 19 th American Society of Business and behavioral Sciences (ASBBS) Conference, USA, 23-26, February S Mouakket, The development of e-learning in Arab universities: challenges and future perspective, The First Arab 4

5 Conference on Investment in Information Structure and Knowledge, Arab organization for Management Development, August, 2005, Alexandria, Egypt. D. SUPERVISION OF MASTER THESIS Supervisor of Master thesis, The Effect of the Establishment of a Data Bank on the Development of the Tourist Service Management in Syria, College of Economics, Management Department, Aleppo University, Aleppo, Syria. E. COURSES TAUGHT I have taught the following courses in MIS during my work in Aleppo University-Syria, King Saud University-Saudi Arabia, Petra University-Jordan, and the University of Sharjah-UAE: Introduction to MIS Programming I Database Fundamentals Database Management & Administration Web-Based Business Applications Project Management E-Commerce Decision Support Systems Systems Analysis & Design E-Business F. RESEARCH INTEREST 1. Systems analysis and determining user requirements in systems development, and the effect of user s satisfaction on system success. 2. The adoption, use, and diffusion of different business information systems, such as ERP systems. 3. Deployment and utilization of web-based business applications, such as e-commerce, e- government, e-banking and e-learning. ******************************************** 5

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