1 THRU 4 MAJOR COVERAGE 1. ENGINE: All intrnally lubricatd parts including: crankshaft, rod and main barings, camshaft, cam barings, conncting rods, wrist pins, pistons, piston rings, valvs and valv guids, valv rtainrs, hydraulic or solid lash adjustrs, rockr arms, push rods, cam followrs, timing chains and gars, balanc shafts and barings; oil pump assmbly; timing blt and tnsionr; timing chain covr; valv covr; watr pump; ful pump; disl injctor pumps. All intrnal parts within th suprchargr/turbochargr housing; wast gat; wast gat actuator; suprchargr driv pully; xhaust manifold. Engin block, rotor housing, cylindr hads, and oil pan ar covrd only if damagd by th failur of an intrnally lubricatd part. 2. TRANSMISSION/TRANSFER CASE: All intrnally lubricatd parts containd within th transmission or transfr cas including: front pump, torqu convrtr, govrnor, main shaft, bands, drums, gar sts, barings, bushings, synchronizrs, transfr cas chain and gars, vacuum modulator valv. Transmission/ transfr cas housing is covrd only if damagd by th failur of an intrnally lubricatd part. 3. DRIVE AXLE (FRONT & REAR): All intrnally lubricatd parts containd within th driv axl housing; axl shafts; constant vlocity joints; driv shafts; univrsal joints. Driv axl housing is covrd only if damagd by th failur of an intrnally lubricatd part. 4. SEALS AND GASKETS: Sals and gaskts ar covrd only whn rquird in connction with th rpair or rplacmnt of covrd componnts and/or parts listd abov. ONLY THOSE PARTS LISTED HEREIN ARE COVERED PARTS; ANY PARTS NOT LISTED ARE NOT COVERED. 1 THRU 10 TOTAL COVERAGE 5. ENGINE: Engin block, rotor housing, cylindr hads, and thrmostat. 6. SUSPENSION (FRONT & REAR): Uppr and lowr control-arm shafts and bushings; uppr and lowr ball joints; king pins; spindl and spindl supports; stabilizr bar; torsion bars; radius arms and bushings. 7. STEERING: All intrnally lubricatd parts containd within th string gar box; rack and pinion assmbly; control valv; powr string pump and pully; powr cylindr assmbly; powr string coolr; pitman arm; idlr arm; 2 whl and 4 whl string shaft and couplr. 8. BRAKES: Mastr cylindr; vacuum/hydraulic assist boostr; front and rar disc brak caliprs; whl cylindrs; proportioning valv; mtal brak lins and fittings; backing plat; mounting hardwar; slf adjustrs; brak pdal shaft. 9. ELECTRICAL: Altrnator; voltag rgulator; startr motor and solnoid; front and rar wipr motors; wipr switchs; wipr transmission; windshild washr pump; ignition switch; hadlight and dimmr switch; turn signal switch; rar dfrostr switch; cigartt lightr assmbly. 10. AIR CONDITIONING: Comprssor, clutch, fild coils and pully; condnsr; vaporator; xpansion valv; P.O.A. valv; blowr motor; accumulator; rcivr/drir and orific tub. TOTAL COVERAGE INCLUDES STAND-ALONE SEAL & GASKET COVERAGE FOR THE ABOVE COVERED PARTS. ONLY THOSE PARTS LISTED HEREIN ARE COVERED PARTS; ANY PARTS NOT LISTED ARE NOT COVERED. 1 THRU 11 TOTAL PLUS COVERAGE 11. HIGH-TECH: Anti-lock brak mastr cylindr/controllr; ABS pump and motor assmbly; lctronic instrumnt clustr; ful distributor; ful prssur rgulator; ful injctors; ful injction moduls and snsors; ful tank and mtal lins; body computr (BCM); ignition modul; ignition coils and coil packs; distributor housing and shaft; air to air intr-coolr; xtrnal transmission coolr; radiator fan, motor and clutch; sunroof motor; kylss ntry control modul; lctric convrtibl top motor; lctric door lock actuators; lctric trunk lid actuator; ful door actuator; lctric window motors and rgulators; lctric sat motor; powr antnna motor; cruis control srvo; cruis control modul; clock; all manually opratd lctrical switchs; rlays; wiring harnsss; ti rod nds; whl barings; locking hubs; ngin mounts; transmission mounts; harmonic balancr; glov box lock and latch assmbly; cntr consol lock and latch assmbly; hatr control cabl; windshild washr nozzls. TOTAL PLUS COVERAGE INCLUDES STAND-ALONE SEAL & GASKET COVERAGE FOR THE ABOVE COVERED PARTS. ONLY THOSE PARTS LISTED HEREIN ARE COVERED PARTS; ANY PARTS NOT LISTED ARE NOT COVERED. 1 THRU 12 PLATINUM COVERAGE & 6 THRU 12 WRAP COVERAGE INCLUDING LEP 12. If YOU slctd PLATINUM COVERAGE, th list of covrd componnts abov is a sampl of som of th componnts that ar covrd. PLATINUM COVERAGE covrs all componnts and parts of YOUR VEHICLE xcpt for th itms listd in Sction E. of this CONTRACT. If YOU slctd WRAP (6-12) Covrag, parts and componnts listd in Covrags 1-5 abov ar also Spcifically Excludd. S WRAP (6-12) DEFINITION and LEP (LUXURY ELECTRONICS PACKAGE) Covrag on Pag 2 for additional information. 1
PRIORITY SERVICE PLUS (Optional) Priority Srvic PLUS is a Prpaid Maintnanc Plan whrin th numbr of purchasd intrvals slctd will b prformd to: Chang Engin Oil And Filtr Lubricat Chassis Componnts And U-joints (if applicabl) Chck And Fill All Fluids Prform 15-Point Vhicl Safty Inspction Chck For Ndd Factory Rcalls. S Sction N of th CONTRACT for additional dtails. NOTE: THIS BOOKLET IS NOT APPLICABLE IF YOU PURCHASED ONLY THE PRIORITY SERVICE PLUS PREPAID MAINTENANCE PLAN (OR ANY OTHER STAND-ALONE PREPAID MAINTENANCE PROGRAM). LEP (LUXURY ELECTRONICS PACKAGE) ONLY FOR PLATINUM COVERAGE CONTRACTS Your contract provids covrag only to th following spcifically namd Vhicl Manufacturr / Factory installd parts of your vhicl: GPS / Navigation Componnts, Liquid Crystal Display (LCD) Scrns, DVD Playrs, Rarviw Back-up Camra, and SYNC unit, Covrag is limitd to on (1) rplacmnt pr componnt, and xcluds any damag from liquids, contaminants, dirt, dust, forign objcts, fir, thft, vandalism, abus, brokn or scratchd camra lns, misus, or nglct and LEP covrag is limitd only to FAILURE of th bas unit and dos not covr any rmot controls, hand-hld controls, wiring, gam cartridgs, hadphons, DVD s, MP3 Playrs, programming, or any othr non-listd parts for th covrd itms abov. Th abov listd covrag only applis to th Platinum Plan Covrag (1-12 or 6-12 Wrap Covrag). This covrag is not applicabl to any othr covrag plan. ADDITIONAL SERVICE CONTRACT BENEFITS - YOUR CONTRACT DEDUCTIBLE DOES NOT APPLY TO THE FOLLOWING FOUR BENEFITS, NOR DO CLAIMS FOR THESE FOUR BENEFITS APPLY TO YOUR LIFETIME DEDUCTIBLE REQUIREMENT. 1. ROADSIDE CARE: (Effctiv for th trm of YOUR CONTRACT covrag.) 24-hour nationwid mrgncy roadsid srvic to hlp YOU with: towing, changing a flat tir, opning of a lockd door, dlivry of gasolin and jump start of YOUR VEHICLE. ROADSIDE CARE BENEFITS MAY VARY BY STATE AND ARE ONLY PAID DIRECTLY TO OUR ROADSIDE ASSISTANCE PROVIDER. YOU ARE REQUIRED TO CALL 1-800-571-2016 OR 1-800-380-2165 TO OBTAIN ASSISTANCE. THE BENEFITS TO BE PAID ARE LIMITED TO $75.00 PER OCCURRENCE. 2. RENTAL CAR REIMBURSEMENT: If YOU nd a rntal car du to th MECHANICAL BREAKDOWN or FAILURE of a covrd componnt of YOUR CONTRACT, YOU will b rimbursd for xpnss incurrd to rnt a lik kind vhicl, not to xcd a maximum of $30.00 pr day and a maximum of fiv days pr incidnt. YOUR car rntal bnfit is basd upon th numbr of labor hours rquird to rpair YOUR VEHICLE as listd in a nationally rcognizd labor tim guid. Each ight hours of flat rat labor counts as on day (up to 8 hours quals on day, 8.1 to 16 hours quals two days, tc.). In addition, should YOUR VEHICLE nd to b inspctd by an outsid sourc, rntal will b rimbursd for up to two days, if it is dtrmind that th MECHANICAL BREAKDOWN or FAILURE is a covrd rpair. Rntal car bnfits rquir Prior authorization from th ADMINISTRATOR (call 1-800-571-2016). Car rntal will only b paid upon rcipt of a valid dalr s or licnsd rntal agncy s rcipt. 3. TRIP INTERRUPTION REIMBURSEMENT: If th MECHANICAL BREAKDOWN or FAILURE of a covrd componnt disabls YOUR VEHICLE, and YOU ar rquird to rmain ovrnight mor than 100 mils from YOUR rsidnc whil rpairs ar compltd, WE will rimburs YOU up to $200.00, not to xcd $100.00 pr day, for th first two conscutiv days, for costs incurrd by YOU for mals and lodging btwn th dat of MECHANICAL BREAKDOWN or FAILURE and th dat rpairs ar compltd. YOU must provid US with valid lodging and mal rcipts in ordr to b rimbursd. Prior authorization is rquird. 2
nt l L E ) n, g n d n R ly f s n G y t f t, r r R ) f ty ill r l r in 4. TIRES: WE will rimburs YOU for th cost to rpair, or, if non-rpairabl, to rplac YOUR tirs (original tirs as supplid by th manufacturr and rplacmnt tirs of lik kind and quality), for th lngth of this CONTRACT, du to dfcts in matrials or workmanship, or if damagd from blowout, glass, puncturs or othr road hazard as prmittd by law in YOUR Stat. Som stats allow covrag for rpair / rplacmnt ONLY DUE TO DEFECTS IN MATERIAL OR WORKMANSHIP. In all cass, YOUR tir must hav 5/32 of trad dpth at tim of occurrnc for covrag to apply. Th maximum amount payabl undr this covrag is $25.00 pr tir to rpair and $100.00 pr tir rplacmnt with a maximum CONTRACT bnfit of $400.00. Prior authorization is rquird from ADMINISTRATOR. TERMS AND CONDITIONS THIS CONTRACT IS SUBJECT TO THE FOLLOWING TERMS, CONDITIONS, LIMITATIONS, EXTENSIONS, EXCEPTIONS AND DEFINITIONS. NO PERSON HAS THE AUTHORITY TO CHANGE THIS CONTRACT OR TO WAIVE ANY OF ITS PROVISIONS. THIS CONTRACT IS FOR THE SOLE BENEFIT OF THE PURCHASER NAMED HEREIN AND APPLIES ONLY TO THE VEHICLE DESCRIBED IN THE APPLICATION SECTION OF THIS CONTRACT. ADMINISTRATOR s authorization for CONTRACT claims and additional bnfits is always rquird prior to any srvics bing prformd. Th ADMINISTRATOR can b rachd at 1-800-571-2016 or via Fax at 303-306-1922. S Sction C for additional information / instructions. DEFINITIONS ADMINISTRATOR: Mans th company appointd by US to administr this CONTRACT. This company is Unitd Car Car, Inc., P.O. Box 3988, Grnwood Villag, CO 80155-3988. Tlphon 800-571-2016, Fax 303-306-1922. S Sction C for additional information. COMMERCIAL VEHICLE: Any VEHICLE that is usd for livry (to gnrat financial incom, full or part-tim). S Sction D rgarding additional dfinitions, undrwriting availability and xclusions. CONTRACT: Mans th Vhicl Srvic Contract YOU hav slctd and paid for on th ADMINISTRATOR copy of YOUR CONTRACT/Application. It is a CONTRACT btwn YOU and US. CONTRACTOR: Th obligor namd on th front of this CONTRACT DEDUCTIBLE: Mans th amount YOU must pay for covrd rpairs pr visit, as markd on th ADMINISTRATOR copy of YOUR CONTRACT/ Application. If YOU hav a factory warranty dductibl charg (for a rpair covrd by YOUR CONTRACT), this CONTRACT will pay chargs in xcss of YOUR CONTRACT DEDUCTIBLE (up to $100.00 maximum). DISAPPEARING $100 DEDUCTIBLE: Mans if YOUR VEHICLE is rturnd to th ISSUING DEALER for rpairs covrd by YOUR CONTRACT, YOUR DEDUCTIBLE will b $0.00. If YOU tak YOUR VEHICLE to a rpair facility othr than YOUR ISSUING DEALER, YOUR DEDUCTIBLE will b $100.00. ISSUING DEALER: Mans th dalr shown on th front of this CONTRACT in th ISSUING DEALER box. LIFETIME DEDUCTIBLE $250 / $25 COPAY PER CLAIM (Standard CONTRACT DEDUCTIBLE): Mans YOU will pay th first $250.00 for rpairs covrd by YOUR CONTRACT thn, aftr YOU hav satisfid th $250.00 rquirmnt, YOUR CONTRACT DEDUCTIBLE for futur covrd claims will b $0.00, lss a $25.00 copay pr claim. Th satisfid LIFETIME DEDUCTIBLE also maks th DEDUCTIBLE on futur Unitd Car Car, Inc. CONTRACTS $0.00 with a $25.00 copay pr claim. LIFETIME DEDUCTIBLE $500 / $25 DISAPPEARING COPAY PER CLAIM: Mans YOU will pay th first $500.00 for rpairs covrd by YOUR CONTRACT thn, aftr YOU hav satisfid th $500.00 rquirmnt, YOUR CONTRACT DEDUCTIBLE for futur covrd claims will b $0.00, lss a $25.00 copay pr claim at a rpair facility othr than th ISSUING DEALER, OR $0.00 copay pr claim at th ISSUING DEALER. Th satisfid LIFETIME DEDUCTIBLE also maks th DEDUCTIBLE on futur Unitd Car Car, Inc. CONTRACTS $0.00 with a $25.00 copay pr claim. MECHANICAL BREAKDOWN or FAILURE: Mans th MECHANICAL BREAKDOWN or FAILURE of any original or lik rplacmnt part covrd by this CONTRACT to work as it was dsignd to work in normal srvic, providing it has rcivd rquird 3
maintnanc as dfind undr Sction B of this CONTRACT, YOUR RESPONSIBILITIES, and dos not includ worn parts that ar within manufacturr tolrancs. NEW / EXTENDED ELIGIBILITY COVERAGE TERM: Mans any CONTRACT covrag with a SERVICE CONTRACT COVERAGE TERM othr than th SERVICE CONTRACT COVERAGE TERMS listd in th USED COVERAGE TERM dfinition or th TRUE TERM COVERAGE TERM dfinition blow. USED COVERAGE TERM: Mans any CONTRACT covrag with a SERVICE CONTRACT COVERAGE TERM of: 3 months / 3,000 mils; 6 months / 6,000 mils; 12 months / 12,000 mils; 24 months / 24,000 mils; 36 months / 36,000 mils; or 48 months / 48,000 mils. TRUE TERM COVERAGE TERM: Mans any CONTRACT covrag with a SERVICE CONTRACT COVERAGE TERM of 96 months / 96,000 mils; 96 months / 110,000 mils; 108 months / 110,000 mils; 108 months / 120,000 mils; or 120 months / 120,000 mils. VEHICLE: Mans th VEHICLE dscribd in th application sction of this CONTRACT. WE, US, OUR: Mans th CONTRACTOR (th obligor) namd on th front of this CONTRACT. WRAP (6-12): Mans th Wrap / Crtifid Wrap covrag YOU purchasd xcluds rpair for MECHANICAL BREAKDOWN or FAILURE to parts/componnts listd in Covrag itms 1 thru 5 (Engin, Transmission/Transfr Cas, Driv Axl-front & rar, Sals & Gaskts for th aformntiond componnts). Additional part/componnt rpairs that ar covrd by othr warranty(is) ar also xcludd from YOUR CONTRACT covrag for th trm of said warranty(is). YOU, YOUR: Mans th PURCHASER as namd on th front of this CONTRACT. A. OUR RESPONSIBILITIES 1. WE agr to rpair, rplac or rimburs YOU for th rasonabl cost to rpair or rplac any of th parts covrd by YOUR CONTRACT, if rquird, du to a MECHANICAL BREAKDOWN or FAILURE. At OUR lction, rpair or rplacmnts will b mad with parts of a lik kind and quality including but not limitd to nw, r-manufacturd, xchangd, or srvicabl usd componnts. 2. Th obligations of th CONTRACTOR undr this Vhicl Srvic Contract ( CONTRACT ) ar guarantd by a Vhicl Srvic Contract Liability Insuranc Policy (Policy # USA 038) issud by DEALERS ASSURANCE COMPANY ( DAC ), 3518 RIVERSIDE DRIVE, UPPER ARLINGTON, OH 43221 (1-800-282-8913). In th vnt th CONTRACTOR dos not pay a covrd claim within 60 days aftr proof of loss has bn fild or th CONTRACTOR cass to do businss or gos bankrupt, YOU may apply dirctly to DAC at th addrss abov for th mchanical protction affordd by th CONTRACT. CONSULT PAGE 11 TO DETERMINE IF YOUR STATE HAS ANY VARIANCES TO THE ABOVE. B. YOUR RESPONSIBILITIES 1. To kp this CONTRACT valid, YOU must hav YOUR VEHICLE srvicd as rcommndd by th VEHICLE manufacturr. If rqustd, proof of rquird srvic including vrifiabl stor rcipts showing dat, milag, and VIN (Vhicl Idntification Numbr) of th VEHICLE at th tim of srvic must b prsntd in ordr to hav rpairs bgin on YOUR VEHICLE. If YOU ar not sur of th manufacturr s rcommndd maintnanc intrvals, it is YOUR rsponsibility to contact th narst dalrship of th mak of YOUR VEHICLE or US for this information. COMMERCIAL VEHICLES hav spcial srvic rquirmnts. S COMMERCIAL VEHICLES in sction D.3 of this CONTRACT. 2. Upon customary and rasonabl notic of th occurrnc of a MECHANICAL BREAKDOWN or FAILURE, YOU shall protct th VEHICLE from furthr damag whthr or not such MECHANICAL BREAKDOWN or FAILURE is covrd by YOUR CONTRACT. Any opration of th VEHICLE that rsults in furthr damag rlatd to th original MECHANICAL BREAKDOWN OR FAILURE, shall b considrd nglignc on YOUR part and failur to protct th VEHICLE, which damag shall not b covrd undr this CONTRACT. YOU ar rsponsibl for making sur that all VEHICLE fluids ar full and that th oil warning 4
light/gaug and th tmpratur warning light/gaug ar functioning bfor driving th VEHICLE. YOU ar rquird to safly pull YOUR VEHICLE off of th road and shut off th ngin immdiatly whn ithr of th lights/ gaugs indicat a problm. 3. YOU must giv authorization to a rpair facility for tar down and inspction to diagnos a problm and it is YOUR rsponsibility to pay for this srvic in th vnt such chargs ar not subjct to covrag or rimbursmnt undr this CONTRACT. YOU ar rsponsibl for complianc with all th TERMS AND CONDITIONS statd in this CONTRACT. YOU must also rport all claims to th ADMINISTRATOR at tim of occurrnc, whthr covrd by th CONTRACT (rimbursabl) or not. C. IN CASE OF MECHANICAL BREAKDOWN OR FAILURE 1. If YOUR VEHICLE is within 50 mils of th ISSUING DEALER, YOU should rturn YOUR VEHICLE to th ISSUING DEALER for srvic undr this CONTRACT. If YOUR VEHICLE is mor than 50 mils from th ISSUING DEALER, contact th ADMINISTRATOR for instructions: 1-800-571-2016 - Fax: 303-306-1922. Srvics prformd outsid th ISSUING DEALER will b paid at a rat stablishd by th ADMINISTRATOR. Mail all authorizd claims to: Srvic Contract Administrator P.O. Box 3988, Grnwood Villag, CO 80155-3988. Prior authorization from th ADMINISTRATOR is always rquird prior to any srvics bing prformd undr this CONTRACT, xcpt for mrgncy rpairs. S Sction C. 3 for dtails. Undr crtain conditions, YOU may b rquird to hav th VEHICLE snt to a rpair facility slctd by th ADMINISTRATOR. WE rsrv th right to inspct YOUR VEHICLE prior to issuing th authorization to th rpair facility. 2. Submitting a Claim: Aftr th ADMINISTRATOR has authorizd th claim, YOU ar rsponsibl for paymnt of th DEDUCTIBLE, copay and any itms not covrd by th CONTRACT. Within thirty (30) days of th authorizd claim, submit a lgibl, itmizd and signd original rpair ordr including all sublt and rntal bills whn applicabl, to th ADMINISTRATOR for claim rimbursmnt. (Kp a copy for YOUR rcords.) 3. Emrgncy Rpairs can b prformd without prior authorization from th ADMINISTRATOR providd th loss and rpair mt ach of th following four critria: a. Th MECHANICAL BREAKDOWN or FAILURE must prvnt YOU from safly oprating YOUR VEHICLE. b. Th nd for rpair is immdiat and th ADMINISTRATOR S offic is closd. c. Th MECHANICAL BREAKDOWN or FAILURE must b of a covrd part of YOUR CONTRACT. d. Th total cost of th rpair / rplacmnt must not xcd $250.00. In th vnt YOU nd to hav an Emrgncy Rpair prformd, follow ths instructions: YOU must hav th rpair facility call th ADMINISTRATOR th nxt businss day to rport th Emrgncy Rpair; Provid th ADMINISTRATOR with proof of maintnanc upon rqust and cooprat in th invstigation of any loss; Rtain all parts which YOU authoriz a rpair facility to rplac, and, if th ADMINISTRATOR rqusts, bring YOUR VEHICLE and th parts YOU had rplacd to a rpair facility of th ADMINISTRATOR S choic for inspction; Provid th ADMINISTRATOR with proof of loss (original rcipts - no photocopis) within thirty (30) days of th authorizd rpair. D. COMMERCIAL VEHICLES 1. This CONTRACT may b availabl for crtain typs of COMMERCIAL VEHICLES as long as th VEHICLE is not ratd ovr 1 ton capacity (13,600 GVW) and th appropriat surcharg is paid at tim of CONTRACT purchas. Accptabl commrcial applications ar as follows: Dlivry, mssngr, rout sals or srvics, inspctions/xaminations, maintnanc or rpair, gardning, carrying hand tools to th job sit, farming or ranching. 2. Th VEHICLE must b ownd and opratd by th prson listd on this application as CONTRACT Purchasr. VEHICLES that ar subjct to rgular us by diffrnt drivrs ar inligibl for any CONTRACT covrag. 3. COMMERCIAL VEHICLES ar rquird to follow all original manufacturr s svr srvic schduld maintnanc and must not xcd maximum towing/ load capacitis. For spcific information, consult 5
YOUR ownr s manual or local dalr. 4. VEHICLES in th following catgoris ar not ligibl for a COMMERCIAL USE CONTRACT: taxi, limousin, shuttl, polic or othr mrgncy vhicl, scurity srvic or any law nforcmnt agncy, snow plowing, mail dlivry, towing, rntal, loanrs, vhicls ratd ovr 1-ton capacity (13,600 GVW), or any flt vhicls. E. WHAT IS NOT COVERED 1. MECHANICAL BREAKDOWN OR FAILURE: a. Whn rpairs ar prformd without prior authorization from ADMINISTRATOR, xcpt for mrgncy rpairs. S Sction C. 3 for dtails; b. Causd by nglignc, misus or abus; c. Causd by a lack of maintnanc or maintnanc itms (i.. constant vlocity joint boot, timing blt, brak pads, filtrs, oil/coolant changs, tc.); d. Causd by acts of natur, or by any xtrnal caus such as collision, fir, thft, frzing, vandalism, riot or xplosion, trrorism, lightning, arthquak, windstorm, hail, volcanic ruption, watr or flood, brakag of glass, falling objcts, nuclar contamination, smok or any othr caus xcpt providd hrin;. Of any othrwis covrd part or systm that dos not mt manufacturr s spcifications, including modifications and/or altrations to th VEHICLE, also including MECHANICAL BREAKDOWN or FAILURE of any othrwis covrd part or systm that is dirctly or indirctly rlatd to such part or systm that dos not mt manufacturr s spcification or has bn othrwis modifid or altrd; by way of EXAMPLE and not of limitation: hadrs, altrd ignition systm, altrd ngin managmnt systms, fr flow xhaust systm, aftrmarkt sunroofs, alarm systms, snow plows, ovrsizd / undrsizd tirs / whls* or lift / drop kits*, rgardlss if VEHICLE was purchasd with such. *Unlss ovrsizd / undrsizd tirs / whls and / or lift / drop kit modifications mt all of th following critria: DEALER installd, manufacturr approvd, within manufacturr spcifications and modifications do not void any manufacturr warranty covrag; f. If YOUR VEHICLE is usd for racing on or off road, comptition or spd contst; or towing in xcss of 2,000 lbs. unlss quippd with a factory approvd towing kit and auxiliary transmission coolr, and th wight of th trailr dos not xcd VEHICLE manufacturr s towing spcification; g. If YOUR VEHICLE is usd for commrcial purposs as listd undr Sction D.2 and D.4 of this CONTRACT, COMMERCIAL VEHICLES, or for, but not limitd to livry, rntal, taxi, mail dlivry or snow plowing, rgardlss if VEHICLE was purchasd with said quipmnt; h. Of any part(s), componnt(s), or rpair(s) statd as covrd by th manufacturr s original ownr/first rtail purchasr warranty for th trm and milag of such covrag to th original ownr/first rtail purchasr, whthr collctibl or not; i. Rlatd to a surcharg itm whn th applicabl surcharg in th application sction of th ADMINISTRATOR S copy has not bn markd and paid for; j. Covrd by warranty, rpairr s guarant, othr srvic contract, or insuranc policy of any typ; k. Whr it is dtrmind that for th gratr of 1 month or 1,000 mils th odomtr has bn inaccurat, inoprativ or altrd so that th VEHICLE S tru milag cannot b vrifid; l. That is a dirct rsult of structural dfct whn th manufacturr has announcd a public rcall for th purpos of corrcting such a dfct; m. Du to continud opration and failur to protct th VEHICLE from furthr damag onc a MECHANICAL BREAKDOWN or FAILURE has occurrd; n. Of a covrd part damagd by a non-covrd part, or of a non-covrd part damagd by a covrd part; o. Causd by lack of rquird maintnanc, misus, nglignc, incorrct computr programming, contamination of coolant, ful, fluids or lubricants; rsulting from ngin sludg, carbon, prignition, dtonation, varnish, rust, corrosion, abus, altration, or lack of propr and ncssary amounts of 6
coolant, ful, fluids or lubricants; p. That occurs prior to this CONTRACT SALE / PURCHASE DATE, aftr this CONTRACT xpiration or for claims authorizd by ADMINISTRATOR and submittd by YOU for paymnt mor than 30 days aftr CONTRACT xpiration; q. Damag to proprty, injury and/or dath of any prson rgardlss if th damag or injury was causd by YOUR VEHICLE or its parts; r. Rpair or rplacmnt of a covrd componnt or part to corrct conditions that may rasonably b assumd to hav xistd prior to YOUR CONTRACT SALE / PURCHASE DATE; s. Du to gradual loss of prformanc rsulting from normal opration and us (du to VEHICLE milag / ag), or if worn parts ar within manufacturr tolrancs. (Covrd part MECHANICAL BREAKDOWN or FAILURE rsulting from normal war and tar is covrd); t. For normal xpansion/contraction spag of sals and gaskts du to ag/milag. (Dpnding on YOUR CONTRACT covrag, covrd sals and gaskts for which fluids ar dripping or running out of a saling surfac may b covrd); u. Whr th normal and customary manufacturr s nw vhicl warranty has bn dtrmind null and void. 2. Loss of tim, inconvninc, bodily injury and proprty damag, or othr incidntal or consquntial damag that rsults from VEHICLE thft, MECHANICAL BREAKDOWN or FAILURE, or any othr rason. 3. Storag and fright chargs. 4. Rpair or rplacmnt of any non-covrd parts of th CONTRACT covrag YOU purchasd. 5. Th cost of diagnosis, tardown, disassmbly or assmbly if covrag cannot b applid. 6. Any adjustmnts, including but not limitd to any rpairs ncssary to corrct trim fit, squaks, rattls, idl, watr laks or wind nois. 7. Rpairs if YOUR VEHICLE is a non-u.s. spcification modl, is ratd ovr 1 ton capacity (13,600 GVW), or has a salvag/brandd titl, or is a Lmon Law, Buy Back vhicl, is a Gry Markt vhicl, or non-highway titl, rbuilt titl, or is in such condition that it would qualify for such a dsignation or titl, or fails to mt th safty standards of th stat in which th VEHICLE is bing stord, opratd, rgistrd or domicild. 8. Parts: a. Normal maintnanc itms, parts, and procdurs such as: ngin tun-ups, computr programming, whl or suspnsion alignmnt, fastning hardwar (nuts, bolts, springs, brackts, tc.), injctor claning, shop supplis, disposal fs and othr miscllanous shop chargs; b. Unlss rquird in conjunction with a covrd rpair: adjustmnts, fastning hardwar, nuts, bolts, lubricants, coolants and fluids; c. Any part which has not brokn, but which a rpair facility rcommnds or rquirs. 9. Othr Parts Not Covrd: a. Tlphons; TV s; VCR s; radar dtctors; computr controlld adjustabl hight/rid dampning systms; CB radios. Th following parts ar not covrd if not installd by th Vhicl Manufacturr / Factory: Audio componnts, GPS / Navigation Componnts and any othr part combind with GPS, Liquid Crystal Display (LCD) Scrns, DVD Playrs, Rarviw Back-up Camra, and SYNC unit. Covrag affords rpair of, not rplacmnt of, th Vhicl Manufacturr / Factory installd audio componnts and displays / monitors that may b covrd by YOUR CONTRACT. b. Bright mtal; sht mtal; bumprs; ornamntation moldings; carpt; upholstry; paint; wlds; winch; xhaust systm; mission systm; spark plugs and wirs; glow plugs; brak pads and shos; whl balancing; hoss; blts; wipr blads; rstraint blts, SRS and airbag systms; brak rotors and drums; MacPhrson struts, barings, mounts and housings; shock absorbrs; battris and cabls; lnss; light bulbs, LED lighting, and sald bams; glass; whls; whl covrs; intrior and xtrior trim itms; carburtor; throttl body assmbly; manual clutch disc, prssur plat and throwout / pilot barings; body componnts (.g. door handls, hings, latchs, tc.); body sals and gaskts (.g. wathr stripping, wlds, sams, 7
tc.); convrtibl top and sunroof mchanisms, glass, fabric, plastic and framing. 10. Th rpair or rplacmnt of valvs and/or piston rings for th purpos of raising th ngin s comprssion whn a MECHANICAL BREAKDOWN or FAILURE has not occurrd. 11. Any costs if vrifiabl rcipts as rquird in Sction B; YOUR RESPONSIBILITIES ar not furnishd upon rqust. 12. Any componnts, parts or costs involvd with updating or rtrofitting covrd componnts or systms of YOUR VEHICLE, or du to product changs, lack of product availability, or govrnmnt rgulations. F. CONTRACT PERIOD 1. NEW / EXTENDED ELIGIBILITY COVERAGE TERM: Th milag and tim limits of th trm slctd bgin at zro (0) mils and on th dat listd in th sction markd SALE / PURCHASE DATE locatd on th front of this CONTRACT. Covrag xpirs whn th lngth of tim or accumulatd milag (whichvr coms first) of th slctd trm is rachd. Onc th ADMINISTRATOR accpts this application on OUR bhalf, it shall b rtroactiv to th SALE / PURCHASE DATE and covrag may not b changd. 2. USED COVERAGE TERM: Th tim and milag limits of th trm slctd start on th SALE / PURCHASE DATE and from th milag on th odomtr on that dat. Covrag xpirs whn th lngth of tim of th COVERAGE TERM slctd as shown in th application sction of this CONTRACT is rachd or total milag on th VEHICLE is qual to th sum of th slctd milag plus th statd milag on th VEHICLE at th SALE DATE, whichvr coms first. Onc th ADMINISTRATOR accpts this application on OUR bhalf it shall b rtroactiv to th SALE / PURCHASE DATE and covrag may not b changd. 3. WRAP COVERAGE: Th milag and tim limits of th trm slctd bgin at zro (0) mils and on th dat listd in th sction markd SALE / PURCHASE DATE locatd on th front of this CONTRACT. Covrag xpirs whn th lngth of tim or accumulatd milag (whichvr coms first) of th slctd trm is rachd. Onc th ADMINISTRATOR accpts this application on OUR bhalf, it shall b rtroactiv to th SALE / PURCHASE DATE and covrag may not b changd. 4. TRUE TERM COVERAGE: Th milag and tim limits of th trm slctd bgins at zro (0) mils and th VEHICLE Original In-srvic Dat on rcord with th VEHICLE Manufacturr. Covrag xpirs whn th lngth of tim or accumulatd milag (whichvr coms first) of th slctd trm is rachd. If th VEHICLE Manufacturr dos not hav th Original In-srvic Dat on rcord, thn th milag and tim limit of th trm slctd bgins at zro (0) mils and on th last day of th month of th Manufacturr s VEHICLE Build Dat (month / yar). G. TERRITORY This CONTRACT applis only to a MECHANICAL BREAKDOWN or FAILURE occurring within th Unitd Stats or Canada. H. LIMITATIONS OF LIABILITY Liability shall b limitd to th rasonabl pric for rpair or rplacmnt of any covrd part, not to xcd th manufacturr s suggstd rtail pric. Th rasonabl pric is basd upon nationally rcognizd flat rat and/or factory manuals. In no vnt will th liability for ach MECHANICAL BREAKDOWN or FAILURE undr this CONTRACT xcd th trad-in valu of th VEHICLE stablishd by th thn currnt NADA Official Usd Car Guid at th tim immdiatly prcding th MECHANICAL BREAKDOWN or FAILURE. Th aggrgat limit of liability of all bnfits payabl shall nvr xcd th purchas pric YOU paid for YOUR VEHICLE, $50,000.00 (fifty-thousand dollars), or th capitalizd cost of YOUR VEHICLE if lasd, whichvr amount is lss. WE will not b liabl to YOU for consquntial damags or injuris, nor for any costs or xpnss that provid bttrmnt, upgrad, or nhancmnt to YOU or YOUR VEHICLE. This limit of liability applis rgardlss of th caus and rgardlss of th lgal thory assrtd. Thr ar no warrantis that xtnd byond th dscription on th fac hrof. Th warrantis of mrchantability and fitnss for a particular purpos ar xprssly xcludd and disclaimd. Th ADMINISTRATOR dos not assum, and spcifically disclaims, 8
any liability to YOU for bnfits providd hrin. Th liability of th ADMINISTRATOR is only to th CONTRACTOR in accord with thir sparat agrmnt. I. SUBROGATION YOU agr that WE, aftr honoring a claim on YOUR CONTRACT, hav all rights of subrogation against thos who may b rsponsibl for YOUR MECHANICAL BREAKDOWN or FAILURE. YOU shall do whatvr is ncssary to scur such rights. YOU shall do nothing to prjudic such rights, and YOU shall xcut and dlivr to US instrumnts and paprs rquird to ithr scur or maintain such rights. All amounts rcovrd by YOU for which YOU wr prviously rimbursd undr this CONTRACT shall bcom OUR proprty or th proprty of OUR dsign and shall b forwardd to th sam by YOU, up to th total amount paid by US undr this CONTRACT. J. ARBITRATION In th vnt of any disput concrning th intrprtation of this CONTRACT by US and/or th ADMINISTRATOR, YOU agr that it shall b rsolvd by arbitration in accordanc with th Arbitration Ruls of th Bttr Businss Burau ( BBB ). If YOU want a disputd mattr to b rsolvd by BBB, YOU must notify th ADMINISTRATOR in writing within sixty (60) days of ADMINISTRATOR s final dcision. K. TRANSFER OF YOUR CONTRACT COVERAGE (Transfr rights ar only to th original CONTRACT PURCHASER.) 1. Original CONTRACT Purchasr must contact US and submit ALL of th following information / documntation at tim of transfr rqust: a. Administrativ procssing f of $75.00, a compltd transfr form initiatd by th original CONTRACT purchasr, and a copy of this CONTRACT; b. Writtn vidnc (vrifiabl rcipts) confirming all maintnanc rquirmnts hav bn mt; c. A copy of propr documntation vidncing chang of ownrship and milag at dat of sal, including a notarizd bill of sal signd by both partis; d. Photocopis of documnts snt to th manufacturr vrifying transfr of th factory warranty, if applicabl. 2. Conditions: a. This CONTRACT cannot b transfrrd to anothr vhicl. It can only b transfrrd to a diffrnt privat ownr of th sam VEHICLE; b. Th VEHICLE is subjct to inspction (at YOUR xpns) and transfr must tak plac within fiftn (15) days of chang of ownrship; c. YOU may not transfr this CONTRACT to a vhicl dalr or to th customr of a vhicl dalr, nor may this CONTRACT b transfrrd to a commrcial us application usr if th commrcial us surcharg was not paid at tim of original CONTRACT purchas; d. All rmaining undrlying warrantis must b transfrrd to th nw ownr;. Th nw CONTRACT holdr will b bound by th TERMS AND CONDITIONS of this CONTRACT during YOUR ownrship; f. If th original ownr / first rtail purchasr warranty dos not transfr to subsqunt ownrs, this CONTRACT covrag will not apply to any MECHANICAL BREAKDOWN or FAILURE that would hav bn covrd to th original ownr / first rtail purchasr undr th manufacturr s original ownr / first rtail purchasr warranty. S Sction E.1.h. L. CANCELLATION (Cancllation rights ar only to th original CONTRACT PURCHASER.) 1. YOU may cancl this CONTRACT by contacting th ADMINISTRATOR in writing. a. Th administrativ procssing f to cancl YOUR CONTRACT is $50.00. In th vnt of cancllation of this CONTRACT within th first thirty (30) days, YOU ar ntitld to a full rfund, lss claims paid, lss th administrativ procssing f. Aftr th first thirty (30) days, th cancllation rfund will b calculatd on a pro rata basis and YOU will rciv th lssr of th unusd portion of th days or milag that th CONTRACT has bn in ffct, compard to th trm statd on th CONTRACT, lss claims paid, lss th administrativ f. b. In th vnt th cost of this CONTRACT is financd or part of a rtail sals contract, any lndr shall b 9
additionally namd on any rfund chck (unlss th cancllation is accompanid by a discharg of lin). In cas of a rpossssion or total loss, thn th lndr shall hav th right to cancl and shall b th sol pay of any rfund chck. c. YOU must submit th following documnts: 1) Th original CONTRACT and a Fdral Odomtr Statmnt or notarizd affidavit vrifying milag at th tim of rqust. 2) If lin has bn paid, supply discharg of lin from linholdr. 3) If rpossssd, supply a copy of th rpossssion documnts. 4) If totald, supply a copy of th insuranc company vrification of loss along with an odomtr statmnt at tim of loss. 2. YOU may contact th ADMINISTRATOR (s DEFINITIONS) dirctly if th ISSUING DEALER has not procssd YOUR cancllation in a timly mannr. 3. WE may cancl this CONTRACT for nonpaymnt of th CONTRACT purchas pric, for misrprsntation in obtaining this CONTRACT or in th submission of a claim, or if YOUR VEHICLE is found to b modifid in a mannr not rcommndd by th VEHICLE manufacturr. In th vnt YOUR CONTRACT is canclld for non-paymnt, no rfund will b du. Cancllation for misrprsntation or VEHICLE modification shall b basd on 100% of th unarnd pro rata CONTRACT purchasd pric. 4. Rturnd Chck Charg: A rturnd chck charg of $30.00 will b assssd ach tim YOU pay for this CONTRACT with a chck or pr-authorizd chck that is rturnd unpaid. Th LIENHOLDER or funding party will post th rturn chck charg to YOUR balanc du on th CONTRACT as wll as unpaid lat fs. 5. Rfund policy for pr-authorizd chck paymnts: If paymnt has bn mad by pr-authorizd chck(s), YOU must submit all original cancld pr-authorizd chck(s) to th LIENHOLDER or funding party. For purposs of rfund, photocopis of pr-authorizd chck(s) ARE NOT accptd. With rcipt of YOUR rfund, YOUR original prauthorizd chck(s) will b rturnd to YOU. 6. Rinstatmnt: If YOUR CONTRACT is cancld du to non-paymnt, WE rsrv th option to rinstat th CONTRACT. As a condition of rinstatmnt, any rinstatmnt rqust must b mad within thirty (30) days of cancllation and th full amount of th CONTRACT pric must b paid in full at th tim of rinstatmnt. WE will not b rsponsibl for authorization or paymnt for any MECHANICAL BREAKDOWN or FAILURE to YOUR VEHICLE aftr cancl dat or during th first ninty (90) days and 3,000 mils from th ffctiv dat of th Rinstatmnt Notic. M. CONTRACT COVERAGE RENEWAL FEATURE YOUR CONTRACT may b rnwd at OUR option, for continuous 12-month trms at th thn prvailing rat and qualifying covrag, providing th xpiration milag of th rnwd CONTRACT will not xcd 120,000 mils, and th VEHICLE is not mor than (13) modl yars old. Contact ADMINISTRATOR at last (45) days and 1,500 mils prior to th xpiration of YOUR CONTRACT. N. PRIORITY SERVICE PLUS (Optional Prpaid Maintnanc Plan) Th Prpaid Maintnanc Plan provids only th bnfits spcifid for th statd numbr of intrvals as chosn and paid for on pag on (1). Th maintnanc may not includ all th manufacturr s rcommndations. Any srvics not listd in th Prpaid Maintnanc Plan ar not covrd by th CONTRACT and ar to b prformd solly at th ownrs authorization and xpns. Bnfits undr Priority Srvic PLUS prformd outsid th ISSUING DEALER will b paid at a rat stablishd by CONTRACTOR. This CONTRACT dos not covr, including but not limitd to: loss of us of th VEHICLE, damag by accidnt, nglignc, consquntial damags or maintnanc srvics prformd without prior authorization. Srvics covrd undr YOUR Prpaid Maintnanc Plan xpir thr (3) yars from th SALE / PURCHASE DATE of YOUR CONTRACT. Th aggrgat limit of liability for all bnfits undr Priority Srvic PLUS will nvr xcd th purchas pric YOU paid for th Prpaid Maintnanc Plan. If YOU cancl th Priority Srvic PLUS plan within th 3 yar priod, th administrativ procssing f statd in Sction L applis, and a pro rata rfund of th unusd intrvals will b rfundd. 10 4. TH TE EX TH OR CO PU TO SE AD cl pr AD 20 fo
INDIVIDUAL STATE VARIANCE REQUIREMENTS YOU SHOULD BE GIVEN PAGE S1 CONTAINING THE APPLICABLE INDIVIDUAL STATE VARIANCE REQUIREMENTS. IF YOU HAVE NOT RECEIVED THIS PAGE, PLEASE ASK THE ISSUING DEALER FOR IT, OR YOU MAY OBTAIN THIS PAGE DIRECTLY FROM THE ADMINISTRATOR DEFINED UNDER DEFINITIONS ON PAGE 3 OF THIS CONTRACT. THE SECTION BELOW WAS INTENTIONALLY LEFT BLANK 11
Maintnanc Rcords (KEEP ALL RELATED RECEIPTS) Dat Dalrship Srvic Prformd Invoic # 1-800-571-2016 UCCJ-1000AODAC (09-12)