Vodafone TV Welcome Guide Vodafone Power to you
Getting started Welcome to Vodafone TV. Here you ll find the essential details you ll need to get started, so you can jump straight into enjoying all your favourite TV shows. We ve included lots of handy hints and tips to get you making the most of our service and you can find even more information on vodafone.ie/tv 1. 2. 3. 4. 5. 6. Remote control Connecting remote to your TV TV features The Vodafone TV Anywhere App Quick tips Basic trouble shooting 1
1 Remote control Your default parental control PIN is 0000. 2
TV Power Vodafone HD box power Skip Back Netflix Skip Forward Rewind/Play/Fast Forward/Stop/ Pause/Record (press twice for series record) Back Main Menu Exit to live Volume/Channel Up/Down/ Left/Right/OK Mute TV guide Options Search Recordings Information Turn your TV set on/off Turn the Vodafone HD box on/off Skip the action back by 7 seconds Launch the Netflix application Skip the action forward by 30 seconds These buttons allow you to record as well as pause, play, rewind, scan and stop live or recorded action Return to previous menu or screen Show main menu Exit to live TV/Return to live TV Allows you to browse through channels, adjust the volume, confirm selections and more Mute audio View TV guide menu (press to switch between TV guide views) View TV options View search menu View your recorded programmes More information about a programme 0-9 Use to type in channel numbers 3
Connecting your remote 2 to your TV In order to control your television s power, Volume Up/ Down and Mute buttons, please follow the steps below. I. Press OK and 0 at the same time. The TV Power button will flash white. II. Press the TV Power button once. Hold your TV remote control in front of the Vodafone remote control and press the Power button. The Vodafone remote can now power your TV On/Off. III. Press Exit to complete. IV. Repeat above process for Volume Up, Down and Mute. V. Test each action works correctly. a. Power On/Off TV set test b. Volume Up and Down test c. Mute TV test. In order to cancel or reset the remote back to original setting Press OK and 2 together for 5 seconds. The TV Power button will blink white confirming the reset. A small percentage of TV manufacturer devices do not support this feature. 4
3 TV Features Netflix Getting to Netflix is as easy as changing a channel, with a dedicated Netflix button on your Vodafone TV remote control. Just hit the button and enjoy Netflix instantly. Restart TV With Restart TV you can restart a programme, even if it s mid-way through. So if you re running late or you forgot to record your favourite show, you ll still be able to catch it with Restart TV. 7 Day Catch Up With 7 Day Catch Up you can go back in time via the TV Guide and easily access and catch up on thousands of hours on your favourite shows that you might have missed during the week. Wireless Multiroom Enjoy Vodafone TV throughout your home, with no messy cables or wires. With Wireless Multiroom, any room can be your TV room simply place your extra set top boxes wherever you like. Plus you can view and schedule your recordings across all your boxes, so there s no more fighting over the remote. High Definition Stunning High Definition picture quality, available on selected channels, is free for all Vodafone TV customers. Vodafone TV Anywhere Whether you re at home on the couch or you re out and about, with the Vodafone TV Anywhere app you can watch live TV, catch up on your favourite show or manage your recordings all from your tablet and smartphone. Plus Vodafone mobile customers get Vodafone TV streaming included in all Vodafone TV bundles. 5
How to get the most out of Vodafone TV Additional TV features Play/Pause/Record Channel switching Live TV filters Personal profiles Recently watched So much more Vodafone TV has everything you expect such as Pause/Play/Rewind and Fast Forward. Plus it s easy to record all the shows you love with over 300 SD hours of recording space. Simply press the R button on your remote control or double tap it to add a series record. With Vodafone TV you can switch channels at lightning fast pace no delays, no loading, no waiting around. With Live TV filters you can get a live preview of what s on across every channel, all on one screen. So you can find exactly what you want to watch quickly and easily every time. With Vodafone TV, everyone in the family can create a profile of their favourite channels. Simply choose the channels you love, add your name, and they ll appear for you in an instant. Plus, parents can create profiles for their kids, so they can watch channels suitable for them. Find yourself flicking between channels? With Vodafone TV, you can instantly see the last 5 items you have been watching. With support of extras like Dolby 5.1, adult PIN protection, subtitle support, alternative audio and customised channels you know you are getting a premium TV experience with Vodafone TV. Default Parental PIN To set parental control your default PIN is 0000. If you wish to update or change this PIN you can do so directly via the Menu > Settings > Parental PIN option on your Vodafone Set top box. Alternatively you can log onto your Vodafone at Home account and navigate to TV settings > Devices. Parental settings are only applied to the individual set up box. If you wish to apply settings to all your multiroom devices you need to set them up individually. Please update your Parental Controls after 9:30pm (outside of watershed hours) to effect content restrictions. 6
4 The Vodafone TV Anywhere App 1. Download the Vodafone TV Anywhere App from the Irish Apple App Store or Google Play Store. 2. Once registered as a Vodafone Home user (vodafone.ie/athomeselfcare), enter your username and password. 3. Start watching TV Anywhere and enter a world of entertainment. Things to note: Access to certain programmes may be limited due to content right restrictions. Vodafone Mobile customers get Vodafone TV streaming included in all Vodafone TV bundles until 31 October 2016. All other networks will charge for data usage. Contact your network operator for further information about your data allowance. Use our Help section to learn more about using the Vodafone TV Anywhere application. The Vodafone TV Anywhere App is supported on most devices. To check if your device is supported, go to vodafone.ie/tv-support 7
5 Quick Tips Skip Back or Forward Skip Forward button Skip Back button Back button Exit button Fast Forward button TV Guide Tip TV Guide When in the Guide, you can quickly skip back or forward 24hrs by pressing the Rewind or Fast Forward buttons. Pressing the Skip Forward button (beside Netflix/Delete) will jump 30 seconds ahead. Perfect if you have recorded a show and want to jump forward in time. Pressing the Skip Back button (beside Netflix/Delete) will jump back 7 seconds automatically. It s great if you just missed what was said or want to watch that goal again. Continue to press and jump back another 7 seconds at a time. Pressing the Back button (arrow pointing back) will always return you to your previous Menu. Pressing the Exit button will always bring you back to watching TV. When in the TV Guide, it is possible to use the Fast Forward button on the remote to skip forward day-by-day and then simply hit the Record button (once for program and twice for series record). To jump forward or back 24hrs you can simply press the Fast Forward or Rewind button. Press the Options button when in the TV Guide and choose 7 Day Catch Up to quickly go back in time and see your favourite shows. *Limited based on content right restrictions. Tips Press the red button to instantly start or schedule a recording. Press a second time to series link the recording where available. Press a third time to cancel the recording. To watch all of your saved shows and series press recordings. You can navigate by date, title and series. 8
6 Basic trouble shooting Many basic issues can be resolved by rebooting (powering off and on) your Set Top Box and or Multiroom Box. Care For more details see vodafone.ie/athomeselfcare or contact 1907. You will need your customer number when you contact us. This is located on the SMS/welcome letter/welcome email or at the top of your bill. Customer Number XXXXXXXXXX Dear Hilla XXXXX, consequo consequam sedi volo ma nonsed quia doluptur magnihil milit, sequo omniandi coriatusda quibustibusa accus mo blaboreped ma We wish to inform you that your current mobile tariff is no longer available for you and will nima iunt ipienit, sitaecate elitatem erit optum voluptatis nobit laciuntibus be discontinued from the 31 March 2015. rehenti aepudi temoluptam, est quam reium dollabor assunt facere Therefore voluptat your omnimos service will et no hit longer omnim be available qui sit unless fugia you quas contact aut us od before mi, 31 estota March 2015 pelesti to aliquam, choose an sus alternative alibus mobile mi, cusaper tariff. ovident. As you have opted out of receiving marketing communications, we are prevented by data protection Pa et ium legislation nobis aboremquam from providing you cuptur, with details nis of seque alternative ate mobile omnis tariffs esectius available se to aut you ad in this eatur? letter. However, for further information, please contact us on our free phone 1800 995522 to discuss our current mobile tariffs so that you can continue your service with Vodafone. Sequaes peritati alitium aditat hitatios quas autem quis dolupiducite cus, quasped quo cusda idunt quo cuptius. Yours sincerely, Magnatio. Assunt velit ipiento berciist, quae. Amusand eliquam inctent re plaudist, ipidebis am eum et omnimus eatem elendi consequi iurit libus. Feri dolor simoluptat re pro velibus qui ut et facidiorem et lam illibus Zoe aligent Carrollreiuscipsam que ped mo corem fugiaepudae explaut asperitatiat Head of Consumer bill pay est volorem reius iliquaeculpa doluptate sitat essi inctiur, comnihi llupta- Vodafone Ireland Limited MountainView, Leopardstown, Dublin 18, Ireland. T - +353 (0)1 203 7777 W - vodafone.ie Registered Office: MountainView, Leopardstown, Dublin 18. Registered in Ireland No. 326967 Directors: Anne O Leary (CEO), Nadya Bhettay (SA), Edward Traynor. 9
Notes 10
Notes 11
Notes 12
Notes 13
Notes 14
How to get in touch with us: To contact our support team call 1907 and select option 2 (landline, broadband and Vodafone TV Services). VPOST1025