REMOTE ACCESS - OUTLOOK WEB APP Outlook Web App Outlook Web App (formally known as Outlook Web Access) offers basic e-mail, calendar and contact access. You will not be able to access any of your documents or launch any applications, but you will be able to access your e-mail, calendar and contacts. This is beneficial if you are accessing office e-mails from an outside computer. (i.e., airport kiosk, hotel room, television service, etc.) where you cannot use Citrix. The new Outlook Web App has a richer user interface for a more consistent user experience relative to the full Outlook 2010 client. Because we use two-level Authentication, you must either download and configure the authentication app on your mobile device, or receive a Hard Token from Helpdesk before you can start using Outlook Web Access. Please contact Helpdesk for more info. Once you have your Secure Token set up, to access Outlook Web App follow these steps: 1. Launch Internet Explorer and type www.airdberlis.com into the address field. 2. Click the Login button that appears at the top or the bottom left hand corner of the screen The following will now appear:
3. To access Outlook Web App, click on the Outlook Web Access link. The following will now appear: Security Options: This is a public or shared computer This is a private computer Use Outlook Web Access Light Select this option if you are using Outlook Web App on a public computer. Be sure to log off when you have finished using Outlook Web App and close all windows to end your session. Select this option if you are the only person who uses this computer (Home system for example). Your server will allow a longer period of inactivity before logging you off. You can select this option if you have a slow connection or are using a computer with unusually strict browser security settings. If you are using a browser other than Internet Explorer 6 or later, you can only use the Light client. Outlook Web App Light has a slightly reduced feature set 4. Click in the Domain\user name field and type in your full e-mail address. ie. Username@airdberlis.com This is the same username that you use to log onto the network when in the office. It is important to login using your full e-mail address as opposed to just your Username as using your full e-mail address will give you more access in the Outlook Web App program.
5. Click in the Password field and type your computer password. This is the same password that you use to log onto the network when in the office. 6. Click in the OTP field and enter either the One-time Password generated by your authentication app, or if you are using a hard token enter both your pin number and the authentication number generated by the hard token. 7. Click Log On. You should now be logged in and the following is an example of what should appear: Outlook Web App allows you to read and send e-mail messages through a Web browser. Inbox To open your Inbox click the Inbox link in your Favourites or under your name. If you have subfolders under your Inbox, they will be displayed under the Inbox folder under your name.
The Inbox displays new messages in boldface. Once read, the messages will revert to normal type. The default sort order of the Inbox is by date received, however, you can click the drop-down arrow by Conversations by Date and choose a different option. You can manage the e-mail messages by creating, sending, reading, replying to, forwarding and moving messages using the options at the top Calendar To open your Calendar click the Calendar link at the bottom of the Navigation Pane: or You can create Appointments or Meeting Requests using the options found in the New menu at the top of the Calendar: Contacts To open Contacts click the Contacts link at the bottom of the Navigation Pane: or You can create new Contacts or Personal Distribution Groups using the options found in the New menu at the top of the Contacts list:
Options You can customize Outlook Web App with features that can be performed automatically, such as telling people you're out of the office whenever they send you a message, or adjusting your appointments to local time while you are traveling. To set Outlook Web App Options: 1. On the Navigation Pane, click the Options icon. At the top of the Outlook Web App screen: Set Automatic Replies To enable the Out of Office Assistant, click Set Automatic Replies, from the Options menu: Set the desired options and click Send automatic replies To disable the Out of Office Assistant, click Don t send automatic replies
E-Mail Signature As a default, messages sent from your Outlook Web App will not contain a signature. If you would like to setup a signature, from the Options drop-down arrow, choose See All Options and then from the left side choose Settings: Spelling Check the option to Always check spelling before sending:
Calendar Options - Use the Show work week as on the drop-down menu to set the day your calendar will display at the beginning of the week. Use the Set your working hours: drop-down menus to set the times Outlook Web App will display for each business day. Logging Off of Outlook Web App It is imperative that you follow these steps when you are finished using Outlook Web App. Click the Sign Out button that appears on the top right side next to your name, as noted below: You will now be logged off of Outlook Web App: You may now close/exit out of Internet Explorer.