Surname / First name Address Popova-Majstorova Marija Bul. AVNOJ br. 36 1/6 1000 Skopje, Macedonia Telephone +389 2 2443 487 Mobile: +389 75 400 205 E-mail marija.popova@yahoo.com Date and Place of birth 25.01.1977, Gevgelija Macedonia Civil Status Married/One child Work experience Dates 06.2012 Present ArcelorMittal Skopje Metallurgical Industry Chief HR & Legal Affairs Officer Develops, implements, monitors and updates the HR & Administration strategy plan according to present and future organizational needs and objectives. Initiates, develops, implements, and updates the establishment of optimized HR & Administration structure according to the Business Plan objectives and the organization s operations. Monitors the effective organization and management of HR operations, systems and procedures, which maximize people performance and efficiency. Co-operates with the organization s Management Committee in order to develop, communicate, and cultivate a favourable, unified organizational culture. Advises the Management Committee in all Human Resources, Administration, and Internal and External Communication issues Monitors, Assess and Controls the efficiency and effectiveness of service delivery methods and procedures. Assess and monitor workload, administrative and support systems, and internal reporting relationships; identifies and suggests opportunities for improvement. Directs the implementation of organizational changes. Coordinates with external legal team all Legal issues of the company Design, implement and managing the internal and external communication strategy of the company as well as corporate social responsibility practices and events. Liaising with Trade Union officials Manages and couches a team of 18 employees in order to perform efficiently and effectively: o Makes sure that staff is properly and adequately trained. o Contributes to implementation of high performance oriented culture. o Supports and motivates the staff to the performance of their duties. Page 1 - Curriculum vitae of Dates 01.2011 05.2012 ONE DOO Skopje Telecommunication Services HR Expert (HR Business Partner) Takes active part in the design, implementation and monitor of the company s HR strategies, actions and milestones. Develops monitors and updates the Recruitment strategy according to present and future organizational needs and objectives, considering relevant employment markets and ensuring that a right person at minimum total cost to the business is secured. Provides advice and guidance on all aspects of organization development and
change. Translates business objectives and plans into future HR resource needs and assesses needs in terms of organizational structures and resources; Identifies surpluses and gaps in numbers, competencies, skills and experiences; Designs and implements key supporting systems (e.g. international processes, assessment systems, performance management process, succession & talent management plans, etc); Steers the assessment of organization capabilities by providing a framework for capabilities assessment (structure, processes, systems) and developing organizational analysis techniques (e.g. survey technologies, action research, benchmarking); Maps the informal organization and advising on the nature and extend of capability gaps; Takes active part in the development and implementation of measurement and feedback systems that improve the contribution of individuals and teams to business performance. Leads department and/or division-level projects Proposes projects for company process improvement Coaches and mentors HR Staff to ensure a strong foundation of general HR knowledge Page 2 - Curriculum vitae of Dates 07.2008-12.2010 ONE AD Skopje /COSMOFON AD Skopje Telecommunication Services Recruitment, Development & Training Manager Development & Training Supervisor Takes active part in the design, implementation and monitor of the company s HR strategies, actions and milestones. Develops monitors and updates the Recruitment strategy according to present and future organizational needs and objectives, considering relevant employment markets and ensuring that a right person at minimum total cost to the business is secured. Develops, monitors and updates the development & strategy for the company to support the company s business plan and to ensure that the staff have the necessary skills to meet their objectives and the opportunity to develop to the maximum of their potential Provides advice and guidance on all aspects of organization development and change. Translates business objectives and plans into future HR resource needs and assesses needs in terms of organizational structures and resources; Identifies surpluses and gaps in numbers, competencies, skills and experiences; Designs and manages the key supporting systems (e.g. international processes, assessment systems, PMP, succession & talent management plans, etc); Steers the assessment of organization capabilities by providing a framework for capabilities assessment (structure, processes, systems) and developing organizational analysis techniques (e.g. survey technologies, action research, benchmarking); Maps the informal organization and advising on the nature and extend of capability gaps; Contributes to the development of compensation & benefits policies, which are in accordance with the company s strategy Takes active part in the development and implementation of measurement and feedback systems that improve the contribution of individuals and teams to business performance. Manages and couches both recruitment, development & and sales support staff in order to perform efficiently and effectively: o Makes sure that staff is properly and adequately trained. o Contributes to implementation of high performance oriented culture.
o Supports and motivates the staff to the performance of their duties. Dates 07.2004 06.2008 COSMOFON AD Skopje Mobile Telecommunication Services Training & Development Specialist Plan, develop and implement policy for staff and development, establish and maintain appropriate systems for measuring necessary aspects of staff and development Monitor, measure and report on staff and development plans and achievements within agreed formats and timescales Manage and control company & development expenditure within agreed budgets Liaise with functional/departmental managers so as to understand all necessary aspects and needs of staff and development, and to ensure they are fully informed of staff and development objectives, purposes and achievements Develop, implement and maintain the Annual Performance Management Process Liaise with functional/departmental managers so as to ensure that they have all necessary aspects of staff Annual Performance Management Monitor and implement organizational developments Assist in the implementation and maintenance of effective recruitment strategy Plan, develop and manage job descriptions (purpose, key accountabilities and required skills per position) Taking part in different project: Employees Satisfaction Survey Participated in the Implementation and Administration of the Survey Employee Intranet Participated in the Design, Implementation and Maintenance of the company Intranet Students Job Fairs Plan and conducted educational seminars to University Students at the annual job Fairs organized by AIESEC and BEST. Dates 10.2002 06.2004 COSMOFON AD Skopje Mobile Telecommunication Services HR Specialist/Administrator Hired for the establishment of the HR function in the second mobile telecommunication operator in the country Plan, develop and implement HR policies and procedures Implement organizational development Formulate and implementation of effective recruitment strategy Plan, develop and manage job descriptions (purpose, key accountabilities and required skills per position) Monitor, measure and report on staff and development plans and achievements within agreed formats and timescales Manage and control company recruitment, & development expenditure within agreed budgets Liaise with functional/departmental managers so as to understand all necessary aspects and needs of staff and development, and to ensure they are fully informed of staff and development objectives, purposes and achievements Develop and implement the Annual Performance Management Process Page 3 - Curriculum vitae of
Dates 04. 2001-09.2002 E-FORMATION D.O.O Banking Business Consultant Project: "Implementation of GLOBUS Banking Business System in Stopanska Banka A.D. Skopje" (In Consensus with Planet Ernst & Young Greece, and Informer Greece as a Supplier for the project). Education and Providing consultancy and support in the design and the development of appropriate Banking products and procedures. Test Products prior to implementation Providing consultancy in the design and development of appropriate user material. Master Theses Principal subjects Other programs and workshops Dates 09.1999-04.2001 MSc. In Management The Small Business In R. Macedonia: An Employer And Employee Perspective a HR market research study City Liberal Studies -Affiliated Institution Of The University Of Sheffield Thessaloniki, Greece Dates 09.1995 06.1999 BSc. in Business Administration The American College Of Thessaloniki (ACT) Thessaloniki, Greece Dates 12.2003 04.2005 Dates NVQ 4 - Level three trainers qualification Training Practices Training design Participative Methods Identification and Analysis of Training Needs Training evaluation and Assessment Foundation Course for Trainers The New Training Administrator Chartered Institute of Personnel and Development London, UK 2003 Present Certificates of attendance Subjects 2013 Women Emerging Leadership ArcelorMittal University, Poland 2006 2013 Different Leadership and Management Workshops 2007 Job Evaluation Hay Group S.A. Greece 2006 Project 2002 SEMOS Macedonia 2007 Project Management AIMS Human Capital Bulgaria 2006 Conflict Handling AIMS Human Capital Bulgaria 2008 Presentation Skills AIMS Human Capital Bulgaria 2003 Introduction to GSM Ericsson Greece Page 4 - Curriculum vitae of
Workshops conducted Dates 2003 Present Subjects Leadership HR Management Performance Management Effective Communication/Teamwork Effective Presentation Time Management Training Administration Train the Trainer Office Management Touch Typing Personal skills and competences Mother tongue(s) Macedonian Other language(s) Self-assessment Understanding Speaking Writing Listening Reading Spoken interaction Spoken production English Excellent Excellent Excellent Excellent Excellent Greek Good Good Good Fair Fair Skills and competences Team Spirit Excellent communication skills Strategic Thinker Strong analytical, creative and initiating skills High efficiency in completion of tasks and ability to work under pressure in order to achieve the company s targets and fulfil the customer needs. Strong Interpersonal Skills High Ability and considerable experience in managing different people Excellent ability to adapt to multicultural environments High Ability in conducting quantitative and qualitative researches Computer skills and competences Complete Knowledge and considerable experience of the Microsoft Office Applications Complete knowledge and considerable experience of Internet Complete knowledge and considerable experience of Microsoft Project Complete knowledge and considerable experience of Microsoft Visio Complete knowledge and considerable experience of Microsoft Outlook and Outlook Express Complete Knowledge and Considerable experiences of SPSS and Minitab Knowledge and experience of SAP References Reference provided on request Page 5 - Curriculum vitae of