N A N C Y F. S A M Y Contact info: samy.nancy@gmail.com Mobile: (002) 01001031770 EXPERIENCE February 2013 present Free Lance Consultant / Trainer February 2010 January 2013 Deputy Executive Director Countries Sanabel- The Microfinance Network of Arab Program Development tasks; Social Performance Management (SPM) Strategy development: Develop organization s comprehensive strategy for introducing and reinforcing SPM best practices in the region Identify appropriate activities to support the strategy Draft SPM funding proposals Develop relationships with potential partners and members Participate in SPM working groups Project management: Designing the project operational plans and budgets; Monitoring the project on-time implementation; Documenting the project progress and lessons learned; Managing contracts with partners and consultants; Financial tracking; Reporting to donors; Organization of project events; Managing the project logistics. Ensuring effective communicating between the project stakeholders (updates, every day communication, web-site, project publications, etc); Promoting the project, its progress, results and lessons learned regionally and industry-wide; Producing the final publication Communication and promotion: Write white papers and newsletter articles on relevant SPM topics Participate in working groups and industry conference to stay abreast of SPM developments Design and implement SPM sessions for annual conference Training and Education Develop Training programs and workshops on SPM Tool (example; PPI, Smart Campaign Assessment Tool, QAT) Train of trainers Ability to train MFI s representatives on the SPM topics and tools Learning and documentation: Facilitate lateral learning among the participating MFIs; Updating the project learning agenda and consolidating project learning; Overseeing the project implementation in partner MFIs, monitoring the implementation and documenting the learning; Producing final project lessons learned publication. Nancy Samy cv 1
Advocacy o Work with consultants to identify Sanabel s role in advocacy efforts in the region and develop a high level plan for the network o Identify partners and activities for the advocacy program Managing Existing Programs and Services Training and Capacity Building o Develop Training Department strategy o Manage all training activities and plans with the training coordinators on the regional levels o Serve as a lead trainer on Sanabel s key courses (as relevant) Transparency & Research o Assist Transparency Analysts in strategy development o Provide high level guidance and support to Transparency and Research Department Annual Conference o Serve as key member of the Sanabel conference team o Fundraising o Participate on conference design and agenda (overall schedule, session design, identifying speakers, etc.) o Generate new concepts/ideas for conference programs/activities o Provide guidance and support to the Communications and Membership Coordinator in managing the Annual Conference various activities Communications & Membership o Participate in the development of a long-term Communications and Membership strategy for the network o In coordination with the Executive Director and the Communications and Membership Coordinator, increase Sanabel membership targeting: - Large MFIs from current member countries - Markets with few members Sudan, Saudi Arabia, Tunisia - Friends of Sanabel Mangement of Donor relations o Identify opportunities with potential donors for funding of Network activities o Work on the donors proposals and finalize them o Manage the relations with donors and ensure timely reporting November 2007 January 2010 General Manager Step2Future Human Capital specialized assignments Provide HR policies guidance Develop and introduce innovative initiatives which contribute to employee growth, morale, retention, and productivity Train and coach other managers in people processes and advise them on people issues while supporting core values, culture, and vision of the company Drive initiatives and process cycles for people growth, performance management and career development Advise on payroll best practices Conduct Job Analysis and develop Job Descriptions Provide guidance on Performance Management system Capacity Building and Training Assignments Design and development of material, delivery (workshops, one-to-one), Application of appropriate sections of the training lifecycle to projects Design and develop proposals and functional specifications for clients via agreed negotiations Nancy Samy cv 2
Design and Development of a Training Strategy including methodology, strategy and financial investment design and recommendations for setting up a training business unit within an organization Design of Training plan report and milestones aligned with the system project plan and/or training project December 2005 November 2007 isource for intelligent Solutions Head of Human Resources HR Policy Develop and update Employee Handbook Promote alignment of the salaries with labor market conditions Advise the General Manager and Head of Departments on HR best practices. Staffing Working closely with General Manager and Head of Departments to: Identify staffing needs Conduct job analysis Advise on salary schemes Develop job descriptions Preview applications Develop review tools for screening applications Develop interview rating instruments Consolidate interview results Provide summary results to individuals responsible for making hiring decisions Personnel Management Set up and maintain a management information system to store and make available all personnel records including but not limited to salary payments, leave, benefit packages, and performance assessments. Prepare monthly payroll Prepare quarterly financial analyses to anticipate over and under spending Performance Appraisal and Staff Development Oversee and coordinate semi-annual and annual appraisals Solicit information about staff development needs and devise ways to meet them Manage staff internal and external trainings Coordinate periodic reviews of the extent to which staff meet expectations/ objectives Government Relations, and Legal Compliance Maintain good working relations with Social Insurance Organization and insure compliance with all SIO regulations Insure compliance with Government of Egypt labor law September 2003 September 2005 Partnerships for Health Reform Plus Project (a USAID funded project) Project Coordinator Egyptian & International Consultants personnel: Assist the Chief of Party to prepare Technical Job Descriptions and consultants agreements Coordinate recruitment logistics for Egyptian consultants. Coordinate and conduct interviews with the Egyptian staff Consolidate interview results Provide summary results to individuals responsible for making hiring decisions Negotiate salaries Nancy Samy cv 3
Obtain travel clearance for all consultant visits. Project Operations: Assist the Chief of Party in planning, defining, and coordinating the work of project technical and administrative staff, and help to coordinate the communication and collaboration between staff members. Assist in organizing and completing the annual work plan and quarterly progress reports and review meetings with the team. Provide support in monitoring and evaluating progress and impact of program Organize, facilitate and document meetings with staff and clients & counterparts, and ensure completion of action items identified in meetings. Identify and solve problems related to project activities. Explain and assist in technical activities to internal and external clients. Carry out research and analysis using local & international resources; data collection, analysis, and report writing. Prepare documents, reports, analysis, and PowerPoint presentations in the technical area. Prepare quarterly and monthly progress reports. Budgets: Advise the Chief of Party of any significant changes expenses that may require revision of the budget. Help to organize and complete the annual planning process, and develop related budgets. Develop annual budgets based on the work plan and revise budgets as necessary. Advocacy Assist in advocating for the Health Sector Reform program through activities such as: Developing newsletters for the project Coordinate developing a documentary about the program Help develop the suitable messages about the reform for the target audience July 2001- September 2003 Sawiris Foundation for Social Development Communication and Projects Assistant Projects Management Administer Project Management System Design policies and procedures for Project Management, meeting report forms, interview forms, monthly work sheets etc Assist the Project Managers in preparing project documents for Board decisions Prepare and administer project contracts Communications Coordination Coordinate the Foundation Development Market Fair - Preparation of the theme / location / invitation contact list - Preparation of all printed material - Preparation of website Prepare for the Launch of our Organization Nancy Samy cv 4
February 1999 January 2001 Partnerships for Health Reform Project Communications and Marketing Assistant Focus group discussions Coordinate and participate as a researcher and translation of - Family Health Fund Seminars and round tables (50 seminar and round table) - 13 Focus group sessions in Alexandria Establish Project Resource Center Develop an electronic system for Publication lists of the Project Orient Technical and Ministry Staff on how to use the Resource Center effectively Production coordination Final production of an English Arabic Glossary for Health Terms Compile videotapes for use in the pilot project Translation support Arrange translations of major tasks Translate/ interpret work for the Advisor in meetings, site visits SPECIAL ASSIGNMENTS AS A TRAINER Trainer for the Quality and Accreditation program (2004 2005) Training topics; Social Performance Managemennt Client Protection Communication skills Negotiation skills Problem solving skills Mediation Skills Management skills Time management Report writing Conflict resolution ASMAE Non Governmental Organization working with Youth ( March 2005 January 2006) Training Course on General Business Concepts for NGO s and Project Management principles Aga Khan Agency for Micro Finance (December 2004) 2 days training workshop on Project Management principles and usage of MS project EDUCATION November 2002 January 2004 Masters of Business Administration (Human Resources Management track) Arab Academy for Science, Technology and Maritime Transportation, School of Business. September 2000 August 2002 Nancy Samy cv 5
Human Resources Diploma Arab Academy for Science, Technology and Maritime Transportation, Advanced Management Institute. 1993 1997 B.A., Mass Communication, Major T.V Cairo University, Faculty of Mass Communications, Radio and T.V Department. TRAINING COURSES April 2011 Progress out of Poverty Index Training (PPI) April 2010 Smart Campaign Assessors program 2008 Train the Trainer Diploma 2008 Cambridge Diploma for Project Management November 2007 January 2008 Train the Trainer Professional Diploma at Regional IT Institute January 2007 Emotional intelligence at Forum for Management and Training 5-9 November 2006 Hay Group Performance Management course Hay Group Job Analysis course Hay Group Job Family Modeling course January 2002 Human Resources Management course @ the AUC PERSONAL AND PROFESSIONAL SKILLS Comprehensive problem solving abilities Attention to Detail On-time Completion of assignments Ability to deal with people diplomatically Willingness to learn Team facilitator Results-oriented Leadership qualities Languages Arabic: Mother Tongue English: Fluent in both written and Spoken Englis Nancy Samy cv 6