Rassegna Stampa Maggio Ottobre 2013

Rassegna Stampa Maggio Ottobre 2013

Lettori: 109.000 Diffusione: 48.323 Dir. Resp.: Enrico Romagna-Manoja 18-OTT-2013 da pag. 85

1

2

3

4

5

Lettori: n.d. Diffusione: n.d. Insurance Review 01-SET-2013 da pag. 24

Lettori: n.d. Diffusione: n.d. Insurance Review 01-SET-2013 da pag. 24

Lettori: 123.000 Diffusione: 48.323 Dir. Resp.: Enrico Romagna-Manoja 31-MAG-2013 da pag. 46

Economia ACCENTURE: ACCORDO CON BLUE ASSISTANCE NELLA SANITA' INTEGRATIVA (3)= 190 words 14 May 2013 13:13 Agenzia Giornalistica Italia AGI Italian (c) 2013 AGI - Agenzia Giornalistica Italia S.p.A (AGI) - Roma, 14 mag. - Luca Filippone, amministratore delegato di Blue Assistance, afferma: "Crediamo profondamente nella forza di questa partnership: abbiamo integrato le elevate competenze e i tratti distintivi di Accenture e Blue Assistance al fine di realizzare un approccio strategico e commerciale comune nel mondo dei servizi sanitari e dell'assistenza. Il risultato e' un'offerta, che promuoveremo congiuntamente sul mercato, caratterizzata da competitivita' e qualita' del servizio uniche". "Nell'arena promettente e competitiva dell'assicurazione sanitaria integrativa, la capacita' di fornire servizi di alta qualita' a costi contenuti e' essenziale", afferma Daniele Presutti, Global Managing Director di Accenture Life Insurance Services. "Blue Assistance dimostra lungimiranza e vision nella sua strategia di crescita in un mercato chiave, scegliendo l'outsourcing con Accenture e di concentrarsi sulle sue competenze chiave di leader di mercato. Siamo orgogliosi di portare innovazione di processo e tecnologica in questo importante settore in Italia, supportando Blue Assistance nel migliorare la propria performance operativa e consentendole di focalizzarsi sulla crescita del proprio business e di continuare a fornire servizi di eccellenza ai clienti". (AGI) Red/Ccc R010341 Document AGI0000020130514e95e003lo Page 1 2013 Factiva, Inc. All rights reserved.

Economia ACCENTURE: ACCORDO CON BLUE ASSISTANCE NELLA SANITA' INTEGRATIVA (2)= 220 words 14 May 2013 13:13 Agenzia Giornalistica Italia AGI Italian (c) 2013 AGI - Agenzia Giornalistica Italia S.p.A (AGI) - Roma, 14 mag. - Accenture gestira' una serie di servizi di back office e di contact center per Blue Assistance fra cui i processi amministrativi di gestione anagrafica e contributiva e le attivita' operative a supporto dei servizi liquidativi. Accenture fornira', inoltre, servizi IT di sviluppo, implementazione e manutenzione delle applicazioni di Blue Assistance che supportano le attivita' di back office e contact center. Le due societa' hanno inoltre siglato un accordo di collaborazione pluriennale per promuovere una nuova offerta congiunta di servizi denominata "FullCare - High Quality Assistance", che gestira' servizi di assistenza sanitaria per le assicurazioni e altre aziende. In base all'accordo le due societa' promuoveranno insieme, attraverso team di supporto e vendita composti da membri di entrambe le aziende, servizi di assistenza sanitaria alle compagnie assicurative e ad altri operatori attivi nell'ambito della sanita' integrativa, quali fondi sanitari, societa' di mutuo soccorso e casse aziendali. La nuova offerta di servizi fara' leva sulla forte presenza di Accenture nel settore dei fondi pensione in Italia e sulla consolidata esperienza di Blue Assistance nel settore dei servizi per la salute; sara' cosi' ampliata la gamma di offerta nei servizi di assistenza sanitaria per meglio cogliere le opportunita' che si presenteranno sul mercato italiano. (AGI) Red/Ccc (Segue) R010340 Document AGI0000020130514e95e003ln Page 2 of 3 2013 Factiva, Inc. All rights reserved.

Economia ACCENTURE: ACCORDO CON BLUE ASSISTANCE NELLA SANITA' INTEGRATIVA = 71 words 14 May 2013 13:13 Agenzia Giornalistica Italia AGI Italian (c) 2013 AGI - Agenzia Giornalistica Italia S.p.A (AGI) - Roma, 14 mag. - Blue Assistance, societa' del Gruppo Reale Mutua Assicurazioni sceglie Accenture per la fornitura di servizi di back-office e di IT (Third Party Administration), sulla base di un accordo pluriennale volto a sostenere ed espandere il proprio business di servizi amministrativi, tecnico-liquidativi e di assistenza nell'area della sanita' integrativa in Italia. (AGI) Red/Ccc (Segue) R010339 Document AGI0000020130514e95e003lm Page 3 of 3 2013 Factiva, Inc. All rights reserved.

International Press Coverage Accenture and Blue Assistance - Accenture Release Coverage Roundup, May 15, 2013

Article reposted by: News Medical Blue Assistance selects Accenture to help support health insurance assistance services business in Italy May 14, 2013 http://www.news-medical.net/news/20130514/blue-assistance-selects-accenture-to-help-support-health-insuranceassistance-services-business-in-italy.aspx Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group the largest Italian mutual insurer, has selected Accenture (NYSE: ACN) to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. In the promising yet competitive arena of health insurance, achieving high quality, cost-effective delivery of services is critical Accenture will manage a range of back office and contact center operations for Blue Assistance, including administrative processes such as policyholder account set-up and data entry for claims settlement and supplier payment processes. Accenture will also provide development, implementation and ongoing maintenance services for Blue Assistance's IT applications that support these operations. The two companies have also signed a multi-year collaboration agreement to jointly promote Blue Assistance's new offering - "FullCare - High Quality Assistance." - which administers health care assistance services for insurers and other companies. Under the collaboration agreement, Blue Assistance and Accenture will establish sales and support teams with members from both companies to jointly promote health care assistance services to insurers, health funds, mutual aid societies and other companies. The new offering leverages Accenture's leading service capabilities in the pension funds market in Italy and Blue Assistance's extensive experience in health care assistance services, to deliver enhanced health care services and better address the needs of the Italian market. Accenture and Blue Assistance Sign Multi-Year Agreements to Provide Third Party Administration Services to the Italian Health Insurance Market Blue Assistance selected Accenture to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. May 14, 2013 - MILAN (Business Wire) Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group the largest Italian mutual insurer, has selected Accenture (NYSE: ACN) to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. Accenture will manage a range of back office and contact center operations for Blue Assistance, including administrative processes such as policyholder account set-up and data entry for claims settlement and supplier payment processes. Accenture will also provide development, implementation and ongoing maintenance services for Blue Assistance s IT applications that support these operations. The two companies have also signed a multi-year collaboration agreement to jointly promote Blue Assistance s new offering FullCare High Quality Assistance. which administers health care assistance services for insurers and other companies. Under the collaboration agreement, Blue Assistance and Accenture will establish sales and support teams with members from both companies to jointly promote health care assistance services to insurers, health funds, mutual aid societies and other companies. The new offering leverages Accenture s leading service capabilities in the pension funds market in Italy and Blue Assistance s extensive experience in health care assistance services, to deliver enhanced health care services and better address the needs of the Italian market. Luca Filippone, Blue Assistance s Managing Director, said: We truly believe in the strength of this collaboration: we have combined the expertise and distinctive characteristics of both Accenture and Blue Assistance to achieve a shared

strategic and commercial approach in the health services and assistance market. The outcome is a unique offering characterized by market competitiveness and high quality services that we will jointly promote and deliver. In the promising yet competitive arena of health insurance, achieving high quality, cost-effective delivery of services is critical, said Daniele Presutti, global managing director of Accenture Life Insurance Services. Blue Assistance shows foresight and vision in its strategy to scale up its capabilities through outsourcing with Accenture, while keeping the focus on its core competencies as an industry leader. We are proud to bring process and technological innovation to this important market in Italy, by enabling Blue Assistance to improve their operational performance, while focusing on growing their business and continuing to deliver excellent service to clients.

http://finance.yahoo.com/news/accenture-blue-assistance-sign-multi-103000286.html Accenture and Blue Assistance Sign Multi-Year Agreements to Provide Third Party Administration Services to the Italian Health Insurance Market Accenture and Blue Assistance Sign Multi-Year Agreements to Provide Third Party Administration Services to the Italian Health Insurance Market MILAN--(BUSINESS WIRE)-- Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group the largest Italian mutual insurer, has selected Accenture (NYS: ACN) to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. Accenture will manage a range of back office and contact center operations for Blue Assistance, including administrative processes such as policyholder account set-up and data entry for claims settlement and supplier payment processes. Accenture will also provide development, implementation and ongoing maintenance services for Blue Assistance's IT applications that support these operations. The two companies have also signed a multi-year collaboration agreement to jointly promote Blue Assistance's new offering - "FullCare - High Quality Assistance." - which administers health care assistance services for insurers and other companies. Under the collaboration agreement, Blue Assistance and Accenture will establish sales and support teams with members from both companies to jointly promote health care assistance services to insurers, health funds, mutual aid societies and other companies. The new offering leverages Accenture's leading service capabilities in the pension funds market in Italy and Blue Assistance's extensive experience in health care assistance services, to deliver enhanced health care services and better address the needs of the Italian market. Luca Filippone, Blue Assistance's Managing Director, said: "We truly believe in the strength of this collaboration: we have combined the expertise and distinctive characteristics of both Accenture and Blue Assistance to achieve a shared strategic and commercial approach in the health services and assistance market. The outcome is a unique offering characterized by market competitiveness and high quality services that we will jointly promote and deliver." "In the promising yet competitive arena of health insurance, achieving high quality, cost-effective delivery of services is critical," said Daniele Presutti, global managing director of Accenture Life Insurance Services. "Blue Assistance shows foresight and vision in its strategy to scale up its capabilities through outsourcing with Accenture, while keeping the focus on its core competencies as an industry leader. We are proud to bring process and technological innovation to this important market in Italy, by enabling Blue Assistance to improve their operational performance, while focusing on growing their business and continuing to deliver excellent service to clients." Accenture and Blue Assistance Sign Multi-Year Agreements to Provide Third Party Administration Services http://www.dailyfinance.com/2013/05/14/accenture-and-blue-assistance-sign-multi-year-agre/ by Business Wirevia The Motley Fool May 14th 2013 6:41AM Updated May 14th 2013 8:00AM Accenture and Blue Assistance Sign Multi-Year Agreements to Provide Third Party Administration Services to the Italian Health Insurance Market

MILAN--(BUSINESS WIRE)-- Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group the largest Italian mutual insurer, has selected Accenture (NYS: ACN) to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. Accenture will manage a range of back office and contact center operations for Blue Assistance, including administrative processes such as policyholder account set-up and data entry for claims settlement and supplier payment processes. Accenture will also provide development, implementation and ongoing maintenance services for Blue Assistance's IT applications that support these operations. The two companies have also signed a multi-year collaboration agreement to jointly promote Blue Assistance's new offering - "FullCare - High Quality Assistance." - which administers health care assistance services for insurers and other companies. Under the collaboration agreement, Blue Assistance and Accenture will establish sales and support teams with members from both companies to jointly promote health care assistance services to insurers, health funds, mutual aid societies and other companies. The new offering leverages Accenture's leading service capabilities in the pension funds market in Italy and Blue Assistance's extensive experience in health care assistance services, to deliver enhanced health care services and better address the needs of the Italian market. Luca Filippone, Blue Assistance's Managing Director, said: "We truly believe in the strength of this collaboration: we have combined the expertise and distinctive characteristics of both Accenture and Blue Assistance to achieve a shared strategic and commercial approach in the health services and assistance market. The outcome is a unique offering characterized by market competitiveness and high quality services that we will jointly promote and deliver." "In the promising yet competitive arena of health insurance, achieving high quality, cost-effective delivery of services is critical," said Daniele Presutti, global managing director of Accenture Life Insurance Services. "Blue Assistance shows foresight and vision in its strategy to scale up its capabilities through outsourcing with Accenture, while keeping the focus on its core competencies as an industry leader. We are proud to bring process and technological innovation to this important market in Italy, by enabling Blue Assistance to improve their operational performance, while focusing on growing their business and continuing to deliver excellent service to clients." About Accenture Accenture is a global management consulting, technology services and outsourcing company, with 261,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is www.accenture.com. Accenture Life Insurance Services is a business service within Accenture's Financial Services operating group that combines Accenture's capabilities in management consulting, technology and business process outsourcing to provide life and annuity insurers with an industry based, end-to-end solution. Its services are designed to help insurers reduce costs, manage risk and accelerate profitable growth, by improving their product development, policy administration and distribution, and consolidating and modernizing their technology platforms. About Blue Assistance Founded in 1993, Blue Assistance has secured a leading position in services and assistance sector focusing on people, families and their property. During its 20-year presence on the market, the Company has deeply specialized in consulting, strategic design and tailor-made services for claim management and assistance in health domain addressing to Insurers, Health Funds, Mutual Aid Societies and Brokers, while constantly supporting them handling relationships with their own customers. Blue Assistance manages today over 1.500 health and assistance products. The Company's high quality services and performances are assured by outstanding corporate assets such as the networks of select professionals and facilities, its own internal multi-specialized medical staff and the Call Center operating 24/7, 365 days a year.

http://www.stockwatch.com/news/item.aspx?bid=u-b005787-u:acn-20130514&symbol=acn&region=u Accenture and Blue Assistance Sign Multi-Year Agreements to Provide Third Party Administration Services to the Italian Health Insurance Market 2013-05-14 06:30 ET - News Release MILAN -- (Business Wire) Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group the largest Italian mutual insurer, has selected Accenture (NYSE: ACN) to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. Accenture will manage a range of back office and contact center operations for Blue Assistance, including administrative processes such as policyholder account set-up and data entry for claims settlement and supplier payment processes. Accenture will also provide development, implementation and ongoing maintenance services for Blue Assistance s IT applications that support these operations. The two companies have also signed a multi-year collaboration agreement to jointly promote Blue Assistance s new offering FullCare High Quality Assistance. which administers health care assistance services for insurers and other companies. Under the collaboration agreement, Blue Assistance and Accenture will establish sales and support teams with members from both companies to jointly promote health care assistance services to insurers, health funds, mutual aid societies and other companies. The new offering leverages Accenture s leading service capabilities in the pension funds market in Italy and Blue Assistance s extensive experience in health care assistance services, to deliver enhanced health care services and better address the needs of the Italian market. Luca Filippone, Blue Assistance s Managing Director, said: We truly believe in the strength of this collaboration: we have combined the expertise and distinctive characteristics of both Accenture and Blue Assistance to achieve a shared strategic and commercial approach in the health services and assistance market. The outcome is a unique offering characterized by market competitiveness and high quality services that we will jointly promote and deliver. In the promising yet competitive arena of health insurance, achieving high quality, cost-effective delivery of services is critical, said Daniele Presutti, global managing director of Accenture Life Insurance Services. Blue Assistance shows foresight and vision in its strategy to scale up its capabilities through outsourcing with Accenture, while keeping the focus on its core competencies as an industry leader. We are proud to bring process and technological innovation to this important market in Italy, by enabling Blue Assistance to improve their operational performance, while focusing on growing their business and continuing to deliver excellent service to clients. Accenture selected by Reale Mutua Assicurazioni Group subsidiary Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group, has selected Accenture to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. Accenture will manage a range of back office and contact center operations for Blue Assistance, including administrative processes such as policyholder account set-up and data entry for claims settlement and supplier payment processes. Accenture will also provide development, implementation and ongoing maintenance services for Blue Assistance's IT applications that support these operations. Document FLYWAL0020130514e95e000nk

Press Release Accenture and Blue Assistance Sign Multi-Year Agreements to Provide Third Party Administration Services to the Italian Health Insurance Market http://bw.newsblaze.com/story/2013051403303200003.bw/topstory.html MILAN - (BUSINESS WIRE) - Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group the largest Italian mutual insurer, has selected Accenture (NYSE: ACN) to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. Accenture will manage a range of back office and contact center operations for Blue Assistance, including administrative processes such as policyholder account set-up and data entry for claims settlement and supplier payment processes. Accenture will also provide development, implementation and ongoing maintenance services for Blue Assistance's IT applications that support these operations. The two companies have also signed a multi-year collaboration agreement to jointly promote Blue Assistance's new offering - "FullCare - High Quality Assistance." - which administers health care assistance services for insurers and other companies. Under the collaboration agreement, Blue Assistance and Accenture will establish sales and support teams with members from both companies to jointly promote health care assistance services to insurers, health funds, mutual aid societies and other companies. The new offering leverages Accenture's leading service capabilities in the pension funds market in Italy and Blue Assistance's extensive experience in health care assistance services, to deliver enhanced health care services and better address the needs of the Italian market.