Business Opportunities in KLIA



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Business Opportunities in KLIA Tender Briefing Date : 20 January 2014 Venue : Meeting Room A380, KLIA

Manages 39 airports throughout Malaysia with a captive market of over 67 million passengers in 2012 and manages also 3 international airport in various continents Gateway To Expand Network

Business Potential 3

AIRPORT COMMERCIAL MODEL Lifestyle Airport Destination creation, focusing on business oriented customers KLIA, Kota Kinabalu, Kuching, Penang Leisure Airport Developing a vibrant and fun hub for leisure travellers LCCT-KLIA/KLIA2,Tawau, Miri, Sibu, Kota Bharu, Langkawi Community Airport Going beyond passengers creating commercial value for surrounding community Alor Setar, Terengganu, Ipoh, Melaka, Labuan, Bintulu, Kuantan, Sandakan Corporate Responsibility Airport Providing baseline travel retail and service offerings Lahad Datu, Mulu, Limbang, Redang, Tioman

PRIME BUSINESS ADDRESS Located within the KLIA Airport Aaeropolis area. Consist of two terminals KLIA and new klia2. It is 1.5km distance thus linking both low-cost and legacy airlines passengers together, allowing seamless transit and journey to any destination worldwide while providing more fulfilling travel, shopping and dining experience.

KLIA TERMINAL LAYOUT AIRPORT HOTEL AND COVERED CAR PARK BLOCKS

KLIA TERMINAL LAYOUT MAIN TERMINAL BUILDING

KLIA TERMINAL LAYOUT CONTACT PIER

KLIA TERMINAL LAYOUT SATELLITE TERMINAL

Delivering Airport Shopping Experience We are creating an exciting retail adventure that embodies a new and dynamic era, where services are a step ahead, facilities are futureoriented, robust offerings and an experience that is unforgettable

THE SPOILS OF INDULGENCE KLIA is both a journey and a destination. Beyond it s warm hospitality and world-class service, KLIA provide a unique and memorable experience for all travellers. SHOPPING EXCITEMENT DELICIOUS DINING UNFORGETTABLE EXPERIENCE

Great Service Technology & Interactive Shopping Experience BEYOND EXPECTATION Dining Experience Entertainment Natural, Vibrant and Fun Unique Design Relaxing and Contemporary Ambience

Car Movement Statistic Block B, Short Term Car Park 2011-2013 MONTH 2011 2012 2013 JANUARY 25,407 30,202 30,499 FEBRUARY 30,577 36,733 36,471 MARCH 40,695 46,284 37,956 APPRIL 34,404 38,228 32,336 MAY 36,608 39,905 39,316 JUNE 35,076 40,833 38,716 JULY 36,761 39,089 32,683 AUGUST 35,500 35,591 33,913 SEPTEMBER 44,087 43,555 37,132 OCTOBER 32,910 34,151 32,656 NOVEMBER 29,827 36,679 30,483 DECEMBER 35,061 33,517 33,360 TOTAL 416,913 454,767 415,521 AVERAGE / MONTH 34,743 37,897 34,627 Statistics

Tendered Lots Descriptions Services Opportunities

1 Lots for Services Tender No. 1 01/2014 Location Lot No. Ground Floor, Block B, Short Term Car Park Royalty % Product 20% Car Wash Services

Service Outlet (Car Wash Service) Ground Floor, Block B, Short Term Car Park Entrance A Entrance B Main Road Exit A Exit B Description: The service offers must be an In- Bay full services carwash but not limited to wash & vacuum, polish & sealant and / or other services proposed by the tenderer that depict a premium car wash service. The store shall incorporate features designed to engage, entertain and convert the passenger into a satisfied Customer. Service Road / Bus and Taxi Route Total : Approximately 15 Bays

Water source Electricity source

MINIMUM REQUIREMENT Water proofing Cordon area to avoid free parking /unauthorized access Premium car wash ambiance Competitive price Tender FAQ

Terms & Conditions

Each Submission is required to include ONE (1) set of the original and ONE (1) set of copy of each tender proposal comprising of the following : BUSINESS PROPOSAL IN SECTION 8 INCLUDES: Background and Experience Marketing Plan Pricing Policy Customer Service Programme Operational Plan / Strategy Trade Name Conceptual Design Merchandising/Operational Plan Quality Assurance Programme Manpower Plan Minimum Investment and Funding Revenue Forecast and Cost-Based Analysis Facilities Requirement Tender FAQ

FINANCIAL CONSIDERATION: MGP Royalty % OR Period Rental Proposal for Lot No. Period Royalty (%) for Lot No. Year 1 RM /month Year 1 of the monthly gross sales Year 2 RM /month Year 2 of the monthly gross sales Year 3 RM /month Year 3 of the monthly gross sales 1% A&P FEES APPLY THROUGHOUT THE CONTRACT ( WHERE APPLICABLE) Malaysia Airports Is Not Bound To Accept The Highest Bidder Tender FAQ

TENDER EVALUATION CRITERION Technical Evaluation Financial Evaluation Commercial Evaluation Company Background and Information Tender FAQ

MANDATORY REQUIREMENTS Site visit/briefing attendance, purchase of tender document and the submission of the Tender Proposal must be made by the same company/organization. Only companies registered during briefing session are allowed to purchase and submit the tender proposal. Others as specified in the Tender Document TENANCY PERIOD Service outlet : Three (3) Years Tender FAQ

TENDER DOCUMENT PURCHASE PERIOD Date : From 21 January 2014 to 20 February 2014 Day : Monday to Thursday (8.30am 12.00pm / 2.00pm 4.30pm) Friday (8.30am 12.00pm / 3.00pm 4.30pm) Saturday and Sunday (Closed) Where to buy : Procurement & Contract Division Level 1, Block B Malaysia Airports Holdings Berhad Malaysia Airports Corporate Office Persiaran Korporat KLIA, 64000 KLIA, Selangor Tender FAQ

SUBMISSION : BY HAND / COURIER Addressee : Puan Rokmah Abdullah Procurement & Contract Division Level 1, Block B Malaysia Airports Holdings Berhad Malaysia Airports Corporate Office Persiaran Korporat KLIA, 64000 KLIA, Selangor (Indicate Tender No. on Envelope) Submission Deadline : 20 February 2014 (Thursday) Strictly No Later Than 12.00pm Tender FAQ

For Tender Enquiries, Please Email To The Following Persons: Sharifah Eliza Mohd Irwan Zulkefli Mohamad Fais - eliza@malaysiaairports.com.my - mohdirwan@malaysiaairports.com.my - mfais@malaysiaairports.com.my General Line : 03-8777 7000 Fax : 03-8777 7650 Tender FAQ

We do not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through this presentation. You acknowledge that any reliance on any such opinion, statement or information shall be at your sole risk. Tender FAQ

Turning Dreams into Retail Reality 32