Depot Manager, Retail Company



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Masternaut EcoDrive The complete solution for driving business change: advanced telematics, patented CANbus connectivity, consultancy and more with Masternaut EcoDrive

It was a frustrating situation where we knew the potential to cut costs was huge. But it wasn t something we could do without changing how drivers behaved. We knew the answer was only partially about software. Then we spoke to Masternaut. Depot Manager, Retail Company

The challenges of managing drivers The challenge Masternaut Eco-Drive The business impact A large proportion of fleet costs can only be reduced by changing how drivers drive Driver training programmes are expensive and don t necessarily change behaviour 90% of drivers class themselves as better than average Linking driver and vehicle data to broader business goals is problematic Many professional drivers are still sceptical about the benefits of telematics to them and their company Drivers challenge data; managers lack confidence in systems Various software options promise benefits, but finding the right solution feels confusing A complete technology, service and change management programme focused on the key to cutting vehicle costs: the behaviour of drivers on a daily basis. Our lightbar gives live feedback on an ongoing basis, like a personal coach in the cab. Our driver app gives reports that show performance over time, all based on real behaviour, and your real business environment, not classroom theory. Driver league tables let everyone visualise who has most room for improvement. Our fully customisable system lets you report on what matters to you and our consultancy team can work with you on programmes as varied as fuel reduction, speed reduction, meeting attendance SLAs, increasing jobs per day or route planning. Our training programmes and change management programmes have won the hearts and minds of drivers for many large organisations, including where unions hold influence. Masternaut is quite unlike most systems, which measure only basic data on vehicles then use standard algorithms to calculate other measurements. Our patented CANBus technology reads from multiple computer systems within each vehicle for accurate data. Masternaut focuses on the core behaviours that increase vehicle wear and tear, risk of accident and fuel consumption: Harsh acceleration Harsh braking Harsh cornering Engine idling Speeding Our combination of end-to-end owned technology, unrivalled consultancy expertise, easy reporting, bespoke account management and a customer services team dedicated to Enterprise businesses is what helps ensure the success of our customers. By tackling awareness, access to data, visibility of data, attitudes and reward together, join the scores of large organisations where we have transformed driver behaviour, safety and fleet efficiencies. Scores of research programmes on our customers in a range of industries show dramatic changes in speeding, idling, fuel use and CO2 emissions within four weeks from go-live date. Masternaut EcoDrive really does change how drivers behave. Your time and resources go on those drivers who pose greatest risk and cost your business more money. By focusing on the metrics that matter to your business you can drive improvement. Our investment in technologies, training and materials that make business change a shared endeavour, are why Masternaut customers succeed. With real data, you can make better decisions. Driver-manager conflict is reduced. Big data solutions need to capture millions of pieces of accurate data, reliably. With our roaming SIM and purpose-built hardware, firmware and software, Masternaut do that better than anyone. But the business benefit comes from reports that make the story of your data clear, and the actions you need to take, seem possible. That s where our decades of experience, our flexible and graphical reporting system and our professional services team make the difference. www.masternaut.com

What other customers have achieved EcoDrive is a system for collecting and reporting on your vehicle data. It s how businesses use this data, that enables you to achieve your business goals. Masternaut customers have typically achieved the following: Cut fuel costs Cut repair costs Cut servicing costs Cut insurance costs Cut number of vehicle incidents Increase return on driver training costs Cut overtime claims Other customers, depending on their sector, have also been able to: Reduce fleet size Stop costly spot-hire Stop wastage associated with sending over-qualified engineers to simple jobs Cut costs by identifying most fuel efficient vehicles for purchase based on historic data Cut costs by stopping costly motorway refuels Increase jobs per driver per day Telecommunications company case study Baseline Using CANbus fuel and driver behaviour data with no access to reports, in-cab feedback or driver debriefs. Go Live Activation of in-cab feedback, system access and weekly driver debriefs. 45 38 Reduction in 44.7% Improvement in MPG 7.3% Forecast annual fuel saving 145,000 40 35 30 25 37 36 35 24 33 MPG 32 based on 1000 vehicles 20 15 31 30 Facilities management company case study Baseline Using CANbus fuel and driver behaviour data with no access to reports, in-cab feedback or driver debriefs. Go Live Activation of in-cab feedback, system access and weekly driver debriefs. 31 40 Reduction in 51% Improvement in MPG 9.5% Forecast annual fuel saving 304,000 30.5 30 29.5 29 35 30 25 20 MPG 28.5 15 28 10 based on 900 vehicles 27.5 27 5 0 Maintenance company case study Baseline Using CANbus fuel and driver behaviour data with no access to reports, in-cab feedback or driver debriefs. Go Live Activation of in-cab feedback, system access and weekly driver debriefs. 29 29 Reduction in 60% Improvement in MPG 9% Forecast annual fuel saving 953,000 28 27 26 25 24 23 28 26 24 22 20 18 16 14 12 MPG 22 10 8 21 6 20 4 2 based on 1800 vehicles 19 0

The EcoDrive solution Masternaut technology adds up to a difference for drivers and fleet managers. Lightbar CANbus Driver App Simple Graphics Alerts Reports What s CANBus technology? Vehicles today have up to 70 separate electronic control units (ECUs), managing a range of engine processes. Many telematics systems are unable to gather data from your vehicles ECUs, and rely instead on general calculations to guesstimate data for your vehicles. Masternaut s ecodrive uses patented technology to measure real-time, accurate data from many separate control units, including the odometer, fuel metre, and many diagnostic elements. So you have real data from your fleet to base decisions on. Masternaut s hardware is connected to your vehicle via approved, patented clips, which unlike other options won t damage your vehicle or invalidate your warranty. This has completely changed what I expect from telematics. Everything about the product and relationship been bespoke. Procurement Manager, County Council Checklist. Masternaut delivers more than any other solution against the folowing business priorities: Even a 5% reduction in fuel, insurance, servicing, repairs and fleet size is attractive We want real data: not estimates, to get driver buy-in We need evidence from past customers that this system delivers Any solution we buy needs to work for our drivers We have duty of care and PR considerations which make driver behaviour management essential We would benefit from the expertise of telematics consultants We want detail, not over-complexity We have specific business goals to achieve through our investment in technology As an Enterprise business, we want a platform that will grow as we do, where investment and support are high We want to improve working conditions for drivers Masternaut services adds up to a difference for your whole business data reliability data accuracy easy reporting customisation options + + + consultancy options driver involvement Masternaut difference + =

Case studies Travis Perkins Travis Perkins plc is the UK s largest supplier to the building and construction market, with a national network of more than 1,900 branches and annual turnover of 5 billion. The organisation is home to businesses including Travis Perkins, Wickes, BSS Industrual, Toolstation and Tile Giant, and has supplied building materials to the trade and home improvers for over 200 years. The Travis Perkins Group uses Masternaut s technology across its 3,000-strong commercial fleet. Since using the technology, Travis Perkins has seen a reduction in fuel costs of over 1.4million to-date, a 70% daily reduction in vehicle idling, as well as reduced depot turnaround times from 45 minutes to an average 25 minutes. What you can expect Like anything, the results you get are a result of the effort you put in. Our consultancy team has created this overview based on their experience of managing driver behaviour so far. We have found that companies will get a benefit from day one from simply installing our technology. The table below shows how the benefit can be maximised by the company and our support. Tier Benefits Method Masternaut support 1 4-6% fuel saving Maintenance cost reduction RTC cost reduction In-cab coaching through our lightbar CANbus data FAQ support Familiarisation Training Generic driver booklet 2 6-10% fuel saving Maintenance cost reduction RTC cost reduction Insurance premium reduction In-cab coaching through our lightbar CANbus data Management follow up Tier 1 support + Change Management Project Management Objective based training Data protection consultancy Branded driver booklet 3 10-14% fuel saving Maintenance cost reduction RTC cost reduction Insurance premium reduction In-cab coaching through our lightbar CANbus data Management follow up Company culture change project Tier 1 & 2 support + Imbedded change management programme Tailored driver communication strategy 4 14%+ fuel saving Maintenance cost reduction RTC cost reduction Insurance premium reduction In-cab coaching through our lightbar CANbus data Management follow up Company culture change project Integrated risk management programme Tier 1,2,3 support+ 3rd party risk management www.masternaut.com

The Connect Platform Connect platform Our Connect platform powers all Masternaut modules, including Masternaut Live. It was developed by us as a leap forward technology that would enable all our customers to get unrivalled performance today, and the ability to add greater functionality over the coming years. As one of the few from scratch, bespoke telematics platforms, it delivers more than you expect. Our customer retention rate is the envy of the industry, because the usability and power to improve you get with Masternaut means users throughout the business, simply do not want to downgrade. Customer services Our Enterprise customers are served by a dedicated team who understand the importance of swift and accurate response, and who work to strong deadlines. Relationship managers Our enterprise relationship managers meet with you frequently, to prompt review of performance, manage KPIs and help anticipate and plan for further improvements whether it s additional modules, or wider roll-outs. Hosted Constant development, based on customer feedback with free, live over-the-air upgrades Scalable Future-proof Secure / SSL Enables multi-users Integratable, with our API (separate API brochure available) No support needed from your own IT teams Strong support: the team that developed Connect work for us Seamless customer experience across multiple platforms The passion and market knowledge from the new business team at Masternaut stood out a mile. We are not only happy with our choice, but learned a lot through the buying process that actually made us refine our own business goals, as we learned what was possible. Senior Fleet Manager, Transport Company www.masternaut.com

Masternaut s owned hardware takes data direct from the vehicle using patented CANBus technology. No guesswork, no estimates, no rules of thumb : accurate data that drivers and managers can trust, and in-cab feedback for drivers so they can learn how to improve without manager feedback. This is why our solution really does deliver. Alex Rothwell, Chief Technology Officer, Masternaut Our technology platform is in our hands. We are not reliant on anyone else for the development and support of our solutions. This means we are 100% responsible to you, our customer. Steve Towe, Managing Director, Masternaut UK www.masternaut.com