E-Government in Mexico: Current Developments & Future Challenges Robert M. Kossick, Jr., Esq roberto.kossick@cide.edu Mirando Hacia el Futuro de las Telecomunicaciones en México M Segundo Foro Anual del Programa Telecom-CIDE 31 Marzo 2003, México M DF
Essential Idea: ICT Can Be Used For: Modernizing the delivery of government services and information Transforming the citizen-government relationship Potential Flow of Benefits: Efficiency Disintermediation Transparency & Accountability Conservation of Resources Dissemination of Information Citizen Participation Anti-Corruption Tool Citizen & Investor Confidence Economic & Political Development Competitive Position in Global Knowledge Economy
Conceptual Foundation
Conceptual Foundation Plan Nacional de Desarrollo (2001-2006): Digital Government Vehicle for Accomplishing this Objective: Sistema Nacional e-méxico...the government has an important role to play in the country s adoption of digital technology. Accordingly, the government will develop a national system that provides the majority of the population with access to new information technologies and interconnects citizens, government, and the world at large. This system will be called e-méxico and will include education, health, business, and governmental services. Vicente Fox, PND
Overview of the Sistema Nacional e-méxico Council for the Sistema Nacional E-México Technical Secretary Oficina de la Presidencia de Políticas Públicas Operational Coordinator Secretaria de Comunicaciones y Transportes (SCT) Legal Framework Working Group Content Connectivity Systems E-Learning E-Health E-Economy E-Government E-Science, Technology & Industry Nation Wide Digital Connectivity CCDs NAP Principal Government Portal (www.gob.mx) National Data Integration Center Online Services & Filing E-SAT Tramitanet Declaranet Compranet
Current e-government Developments in Mexico
Activity Measures & Projections:.gob registrations within cctld.mx : 12 (1995) to 1,082 (2001) gob.mx registration to citizen ratio: 1:376K 110 federal portals in operation 100% of high volume federal transactions online by 2006
Some Examples of Successful e-government Applications: Application/Launch Date Tramitanet www.tramitanet.gob.mx SECODAM January 2002 Compranet www.compranet.gob.mx SECODAM March 1996 Function Interactive Trámite Portal Interactive Public Procurement Portal Key Features/Advances 24/7/365 capacity 2,411,261 total hits Catalog of 2,064 trámites 20 trámites electrónicos Electronic signature mechanism 24/7/365 capacity 13,271,250 total hits 37,000 registered providers Detailed information regarding goods/services sought Information regarding sanctioned parties Electronic signature mechanism
Some Examples of Successful e-government Applications: Application/Launch Date e-sat www.sat.gob.mx SAT/SHCP 1997 Function Interactive Tax Portal Key Features/Advances 24/7/365 capacity Online declarations & payments 147,405 electronic declarations (August 2001-August 2002) 180,123,000,000 pesos of electronically realized payments (August 2001-August 2002) Improved information capture facilitates location of tax evaders, audits, & tax litigation Electronic signature mechanism
Other e-government Applications: Portal URL Health www.salud.gob.mx Education www.sep.gob.mx Commerce www.economia.gob.mx Customs www.aduanas.sat.gob.mx
E-Government Progress by Federal Secreteriat 100% Maturation of Online Services SE SENER SECODAM SHCP SEDESOL NAFIN STyPS SER SEGOB SEP CAPFN SECTUR SS SRA SEDENA 0% 0 Number of Online Services Source: OPIG
Principal Future Challenges
Adequate Commitment of Resources: General Strategy: 90% private sector, 10% federal government Fiscal incentives e-méxico 2002 budget of 673,500,000 pesos Alternative Sources of Funding: Fidecomiso e-méxico Secretariat budgets External creditors (for example, the World Bank's U.S.$52 million Technical Assistance Loan to SAT)
Overcome Digital Divide: Weak PC Penetration PCs v. Per Capita GDP Computadoras Personales por cada 1,000 habitantes / 2000 600 500 400 300 200 100 0 BRASIL INDIA CHINA COLOMBIA FEDERACION RUSA CHILE MEXICO REP. COREA ARGENTINA PORTUGAL SUECIA GRAN BRETAÑA ESPAÑA IRLANDA FRANCIA ITALIA SINGAPUR AUSTRALIA HOLANDA mediana ALEMANIA JAPON 0 5 10 15 20 25 30 35 Producto Interno Bruto por habitante / $ miles de dólares / 2000 (PPA) SUIZA CANADA ESTADOS UNIDOS mediana Fuente: WORLD BANK, World Development Indicators 2001 and International Telcommunications Union (ITU), World Development Report 2000
Overcome Digital Divide: Low Internet Usage Inernet Users v. Per Capita GDP Miles de usuarios de Internet / 2000 25000 20000 15000 10000 5000 0 CHINA INDIA COLOMBIA BRASIL FED. RUSA MEXICO CHILE COREA PORTUGAL ESPAÑA ARGENTINA GRAN BRETAÑA ALEMANIA ITALIA SUECIA mediana SINGAPUR JAPON (47,080) FRANCIA HOLANDA SUIZA IRLANDA CANADA AUSTRALIA ESTADOS UNIDOS (95,354) 0 5 10 15 20 25 30 35 Producto Interno Bruto por habitante / $ miles de dólares / 2000 (PPA) mediana Fuente: WORLD BANK, World Development Indicators 2001 and International Telcommunications Union (ITU), World Development Report 2000
Overcome Digital Divide: Solutions Centros Comunitarios Digitales (CCDs) COVERAGE National Coverage Phase 1 2001-2002 Phase 1 2002-2006 Phase 3 2006 PHASES 2,443 Local Seats of Government Salas de Internet in public facilities 10,000 Local Communities 25,000 Local Communities (95% of population) Private sector services (for example, LADANET, Internet cafes, etc.)
Modernization of Legal Framework: 1998-2002: A Good Start 2003 (+): Work to Be Done Electronic Signatures Data Messages Archiving Data Messages Consumer Protection Transparency Privacy Information Crimes Comprobante Fiscal
Strengthen Digital Culture: Use & Application of ICT 24 4.69 Estonia 25 4.67 Spain 23 4.70 New Zealand 22 4.83 Belgium 21 4.89 Ireland 20 4.95 Japan 19 4.97 France 18 4.99 Hong Kong SAR 17 5.00 Norway 16 5.01 Austria 15 5.04 Australia 14 5.10 Korea 13 5.18 Switzerland 12 5.22 Israel 11 5.26 Netherlands 10 5.29 Germany 9 5.31 Taiwan 8 5.33 Denmark 7 5.35 United Kingdom 6 5.44 Canada 5 5.51 Iceland 4 5.58 Sweden 3 5.74 Singapore 2 5.79 United States 1 5.92 Finland NRI Rank Score Country 24 4.69 Estonia 25 4.67 Spain 23 4.70 New Zealand 22 4.83 Belgium 21 4.89 Ireland 20 4.95 Japan 19 4.97 France 18 4.99 Hong Kong SAR 17 5.00 Norway 16 5.01 Austria 15 5.04 Australia 14 5.10 Korea 13 5.18 Switzerland 12 5.22 Israel 11 5.26 Netherlands 10 5.29 Germany 9 5.31 Taiwan 8 5.33 Denmark 7 5.35 United Kingdom 6 5.44 Canada 5 5.51 Iceland 4 5.58 Sweden 3 5.74 Singapore 2 5.79 United States 1 5.92 Finland NRI Rank Score Country 43 3.70 China 50 3.57 Turkey 49 3.57 Costa Rica 48 3.62 Croatia 47 3.63 Mexico 46 3.65 Lithuania 45 3.67 Argentina 44 3.69 Botswana 42 3.77 Greece 41 3.80 Thailand 40 3.85 Slovak Rep. 39 3.85 Poland 38 3.87 Latvia 37 3.89 India 36 3.94 South Africa 35 4.14 Chile 34 4.16 Tunisia 33 4.23 Slovenia 32 4.28 Malaysia 31 4.28 Portugal 30 4.30 Hungary 29 4.40 Brazil 28 4.43 Czech Republic 27 4.55 Luxemburg 26 4.60 Italy NRI Rank Score Country 43 3.70 China 50 3.57 Turkey 49 3.57 Costa Rica 48 3.62 Croatia 47 3.63 Mexico 46 3.65 Lithuania 45 3.67 Argentina 44 3.69 Botswana 42 3.77 Greece 41 3.80 Thailand 40 3.85 Slovak Rep. 39 3.85 Poland 38 3.87 Latvia 37 3.89 India 36 3.94 South Africa 35 4.14 Chile 34 4.16 Tunisia 33 4.23 Slovenia 32 4.28 Malaysia 31 4.28 Portugal 30 4.30 Hungary 29 4.40 Brazil 28 4.43 Czech Republic 27 4.55 Luxemburg 26 4.60 Italy NRI Rank Score Country Source: WEF
Strengthen Digital Culture: Solutions Increased Availability of IT Training Programs: Online Tutorials & Assistance Corporate Sector (for example, Microsoft, Sun, IBM, etc.) Academic Institutions (For example, CIDE, ITESM, IBERO, ITAM, etc.) Government and/or International Organizations (for example, the OAS' "e-government Academy," the World Bank-Government of Mexico "e- Government Diplomado," the Presidencia-INFOTEC-Berkeley "CIO Diplomado," and ILCE's Centros de Tecnología Educativa Mandatory Usage: Electronic tax payments Online Declaraciones Patrimoniales
Improve Interoperability & Integration of IT: Current Strategy: SAETI (Sistema de Administración Estratégica de Tecnología de Información) 2002 launch of the "portal de portales" (www.gob.mx) Additional Strategies: Increased use outsourcing Create and impose a common and obligatory set of IT standards Network Access Point Government wide intranet National Data Integration Center
Enhance Interactive & Transactional Qualities of Federal Portals: SEMAR SEDENA SSP ASA BANRURAL CONADE PA SEPOMEX PGR SCT SAGARPA SEMARNAT SENERGIA SEGOB SRE SSA SECTUR CONACULTA LYFC IMP SRA DIF STyPS BANOBRAS CONACYT SEP ISSSTE INEGI LOTENAL PRESIDENCIA COFEMER CNA CONSAR PROFECO SEDESOL IMSS SAT PEMEX CFE NAFIN SHCP SECODAM SECONOMIA BANCOMEXT INFONAVIT N/A Emerging Improved Interaction Transactional Integrated Source:OPIG
E-Government in Mexico: Current Developments & Future Challenges Robert M. Kossick, Jr., Esq roberto.kossick@cide.edu Mirando Hacia el Futuro de las Telecomunicaciones en México M Segundo Foro Anual del Programa Telecom-CIDE 31 Marzo 2003, México M DF