The new Citaro Truly exemplary
What can you expect from a Mercedes-Benz? More There are buses. And then there are Mercedes-Benz buses. In today s fiercely competitive market, it s the star that makes all the difference, giving you that decisive lead and the reassuring feeling of having done the best for your company s future. At the cutting edge. Mercedes-Benz has assumed responsibility for the bus like no other manufacturer. And not simply because Carl Benz built the world s first motorised bus in 1895, but also because Mercedes-Benz has honed it ever since into a high-performance, safe and environmentally friendly mode of transport. And that s why today you ll find Mercedes-Benz buses come with advanced, practical solutions for tomorrow s challenges. After all, we take our responsibility very seriously. 3
Citaro highlights With around 35,000 vehicles on the road throughout Europe and leading cities all over the world, the Citaro has become one of the most popular regular-service buses in local public transport. And for a good reason, too: for over a decade the Citaro has set standards in terms of design, comfort, safety and economy over and over again. Simply unmistakable. Once again. With its distinctive appearance the Citaro has always been a trendsetter in the public transport sector. Now its look has been made even more modern. From its friendly face, to its low-slung curved window line, to the colour display. The new Citaro has enhanced its strong points even further in terms of comfort, too. Because apart from its low-floor design, comfortable access and exit, generously-dimensioned interior and ergonomic-design passenger seats, now it features a completely redesigned driver workstation. For even more safety and excellent comfort. The new Citaro has all it takes to be the flagship of your company. A new economic miracle. With the new Citaro, too, you benefit from an overall economy without paragon. It is based on the one hand on high-quality components from large-series production and the strict quality philosophy of Mercedes-Benz. And on the other hand on the fact that we have once again succeeded in significantly further improving maintenance-friendliness and reducing downtime by applying a host of individual further developments. In sum this means: lasting low lifecycle costs. These have become just as much part of the standard equipment of the Citaro as the particularly frugal Euro V/EEV drive system with Mercedes-Benz BlueTec diesel technology.
Charming at first sight The bus is the face of your fleet. A good thing, when it looks as friendly and inviting as the new Citaro while radiating so much poise and assurance at the same time. When good looks and a good name go together. Mercedes-Benz buses and coaches define the look of many cities all over the world. With the Citaro their look will become a bit more distinctive yet. We have accentuated its powerful design language even more strongly through many details such as for instance the striking front panel, the contoured wheel covers and the embossed Citaro inscription at the rear. Eye-catching, too, are its side windows with their dynamically curved lower edge. And the new destination display provides an extra note of colour: you can choose between the colours green, blue and red. Boredom stops here. Clear lines and loving care of details characterise the interior of the new Citaro, too. Boarding the new Citaro produces a feeling of well-being. This is thanks to the brighter illumination of the entry area and the pleasant design of the passenger compartment. Additional equipment and appointment variants give you even more freedom of spatial arrangement: whether it is single seats, double seats or a circular seating arrangement you are the one who decides how to divide the interior. According to your wishes and those of your passengers. 6
Here I am human, here I can be myself It is always a reassuring feeling to be aboard a Mercedes-Benz, comfortably seated - or sometimes standing. Because we do not only attach great importance to an attractive exterior: the inner values have to be right, too. A passenger dream. Low steps and a low floor throughout the whole length of the bus ensure ease of entry and exit as well as an unimpeded passenger flow. The generouslydimensioned interior creates an airy sense of spaciousness, enhanced by the large panoramic windows with their dynamic, curved waistline. The bus offers extremely comfortable standing headroom in every sector even for tall passengers, while wheelchair users and people with restricted mobility can board the bus without difficulty. And of course the equipment to adapt the new Citaro to the needs of the disabled according to EU guidelines is available. Keeping cool in the new Citaro. Climatisation shows itself from its most pleasant side in the new Citaro at all times and every season of the year. Thermostaticallyregulated sidewall-mounted heaters assist the automatic ventilation and aeration of the passenger compartment. And with the powerful air conditioning with integrated roof heating you can enhance passenger comfort even further. Making things comfortable for your passengers. The seats of the new Citaro are exceptionally robust and resistant and extremely comfortable at the same time thanks to their ergonomically-shaped upholstery. It is simply good to be seated here. But if you need to stand, you are sure to find the perfect hold with our new, flexible grab-rail system from right up front all the way through to the back of the bus. 11
Ride comfort for the city Travelling in the new Citaro is something quite special. Its excellent suspension ensures the greatest ride comfort all along the line. More than a suspension system, almost a work of art. The Citaro s independent front suspension has set new standards in regular-service transport. Excellent straightline stability and exceptional steerability in conjunction with a comfortable spring system guarantee smooth, refined driving characteristics similar to those of a longdistance coach. No corner too tight. The new Citaro is again one of the most manoeuvrable vehicles of its class. The 12-m single vehicle has a turning circle of just 21.21 m in spite of its extended wheelbase and longer overhang. For you this means: maximum manoeuvrability and handling safety, even in very critical situations. Keeping a firm grip on things. When it comes to road holding, the new Citaro sets the highest standards. Independently of the number of passengers and road conditions, the suspension set-up of this comfortable regularservice bus is always perfect. The optionally available pitch/roll control system, with electronically-regulated dampers, takes care of that by stabilising the vehicle automatically, improving its road holding characteristics. 14
Ride on the safe side, ride Mercedes-Benz The bus is one of the world s safest modes of transport, thanks in no small part to Mercedes-Benz innovations. See the advantages of our integral safety concept for yourself. When it comes to safety, we have always been the first. Since the invention of the motorised bus by Carl Benz, Mercedes-Benz has been continuously pioneering the further development of bus and coach safety. Many of the innovations that are standard today made their debut in a vehicle bearing the Mercedes star. Mercedes-Benz pursues the vision of accident-free driving, with the Mercedes-Benz integral safety concept contributing substantially to realising this aim. By consistently implementing the safety philosophy, this concept covers all stages of vehicle safety: from handling safety to safety in hazardous situations, from protection in the event of an accident to minimising the consequences of an accident. After all, you can never be too safe. A firm and secure foundation. Your passengers will enjoy outstanding, all-round accident protection in the Citaro. Because the bodyshell of durable, electrically welded square tubes is highly damage-resistant. In the new Citaro, the improved bodyshell with its continuous annular frame members and diagonal bracing produces a high level of bodyshell rigidity according to ECE-R standard 66/01. The front section is reinforced according to ECE-R 29 standard for particularly effective impact protection. The ESP system and the optionally available bi-xenon headlamps set new standards in terms of safety. A safety which until now was only enjoyed by touring coaches. 17
Always a reassuring feeling a safe workplace The best protection for passengers is still a driver fully concentrated on his/her job. That s why the driver s workplace has to be protected against distractions and the controls have to be intuitive and within easy reach. Here, too, the new Citaro sets the standards. Everything right where it should be. Nothing ought to distract the Citaro chauffeur from his work. That is precisely what we have worked on. In order to provide better all-round visibility, we have raised the driver s seating position slightly the driver can now see eye to eye with the passengers. Legroom has been increased by extending the front section increasing collision protection at the same time. This enables an optimum seating position for long workdays. New driver windows provide better ventilation and easier access to the exterior mirror. Here you can simply trust your intuition. Reading the instruments and operating the controls has become easier in the new Citaro, because we have optimised and emphasised both in their shape and arrangement. Another innovation for the Citaro is the multifunction steering wheel. The menu navigation of the display is now simply via function buttons directly on the steering wheel. Whether traffic jam warnings or operating information everything is shown clearly and neatly on the display. It s good to be seated here, but more importantly, there is plenty of space. Additional DIN inserts enable flexible extension possibilities for the new Citaro. While we were about it, we also ensured improved accessibility. For the driver s personal items there are additional stowage trays in the bag compartment and on the waist rail. You see: in the new Citaro everything and everyone is in good hands, the driver, too, of course. The new driver protection door protects the driver against unexpected attacks. Depending on the intended use and desired degree of protection, four levels are available. There s nothing missing here. The new Citaro naturally features all the electronics needed to provide the driver optimum support for driving in urban traffic. This starts with the tyre pressure monitoring system, continues with the rain and light sensors and is far from ending with the ESP electronic stability programme. But you never expected anything else from a Mercedes-Benz, did you? 18
What matters is the bottom line Transport companies, in particular, have to calculate especially carefully, taking the entire bus lifecycle into account. And this is where the Citaro has always been the benchmark a mark which we have raised even higher with the new Citaro. A bus only earns money when it is on the road. In order to minimise expensive downtime, we have made the new Citaro even more maintenance-friendly and less maintenance-prone. In order to prevent soiling and damage, all electric cables have been moved from the understructure to the intermediate deck. Filters of larger volume and more convenient access to the driver s air intake enable longer cleaning intervals. This also holds true of the advanced LED lighting, which is also used in the vehicle interior; its most important components are of easy access without the need of tools. And should the bus ever suffer minor damage, the optimised design of exterior components guarantees that these can be rapidly repaired. All in all, this makes maintenance intervals longer and repair downtime shorter. So that you can speedily be on the road again. Great performance, low consumption. The thrifty, robust Euro V/EEV engines featuring Mercedes-Benz BlueTec diesel technology spell clear benefits for your local public transport company. Their low consumption pays dividends day by day in times of high fuel prices. And the environment benefits, too, from their low pollutant and particulate emissions. With engines ranging in output from 210 kw (286 hp) to 260 kw (354 hp) you can be on the road not just economically, but as fast as necessary, too. A true ecosystem. How economically a regular-service public transport bus moves through urban traffic depends not only on the engine s fuel economy. Other components have a significant impact on the vehicle s overall fuel consumption as well, for instance the air conditioning system, the lighting and the electric doors. Here, too, the new Citaro has something to offer: next to the energysaving LED lighting, it has a new Climate light system, lightweight, low-maintenance hinged sliding doors and an optimised battery management system all perfectly attuned with each other thanks to an intelligent electronics system. To cap it all, the new Citaro not only reduces your expenses, it also generates new income: additional publicity spaces on the outer ceiling flaps and the driver compartment partition wall, as well as on optional advertising signs at the bus stops offer an additional source of income. 25
Everyone can do their bit for the environment. For example, ride the new Citaro Taking the bus is one of the most environmentally-compatible ways to travel especially if the bus you board is the new Citaro. Because it is way ahead of the rest, and not just when it comes to reducing pollutant emissions. It starts way ahead of the others in terms of environmental protection, too. Neatly done. Right from the very start of production of the new Citaro we aim for the greatest possible environmental compatibility. For instance, when the cathodic dip priming is applied, this is done virtually solvent-free. In addition to the already low-emission drive systems featuring Mercedes-Benz BlueTec diesel technology, the new Citaro offers you alternatives with even greater environment compatibility. And when the vehicle, after a long and successful useful life finally reaches the end of the road, its components are all especially recyclable. The new Citaro is also optionally available with the environmental excellence Blue Angel badge. Once again, quality has been thought through right to its final consequences: typically Mercedes-Benz. 26
What counts in the end is quality Its preceding model was already one of the best-selling buses in the public local transport sector. This success is attributable not only to its trend-setting vehicle concept, but also to its exceptional quality, which finds a consistent continuation in the new Citaro. Made by Mercedes-Benz. The new Citaro is produced in the world s most advanced bus production facilities. A whole host of steps designed to increase and guarantee quality help to ensure that the vehicle will still be able to fulfil its purpose without any problems even after years of service. These include cathodic dip painting of the entire body shell, for example. This protects the new Citaro against corrosion and therefore also protects the value of your investment over the long term. Each part of the new Citaro is thoroughly tested before it goes into production. And after each production stage, strict checks ensure its perfect finish. Ultimately, the Mercedes-Benz quality philosophy also sets out to continually test and optimise manufacturing processes. So that you can count on being able to include your new Citaro in your upcoming schedule. 29
OMNIplus a partner that keeps your business on the move The right card for every need. Service that s always there for you. Keep moving OMNIplus, your reliable service partner for your Mercedes-Benz bus or coach will help you do just that thanks to the closest-knit bus and coach-specific service network for Mercedes-Benz in the whole of Europe, the Basic or Premium ServiceCard, and the 24h SERVICE. We also supply you with genuine parts and accessories, all with the quality you d expect from OMNIplus, naturally. With the TireService and, covering all of Germany, the OMNIplus BusPool, we offer the best possible level of assistance in the event of a breakdown. Workshop service at the highest level Choose from a range of options that delivers what it promises. Benefit from extensive workshop expertise. The OMNIplus ServiceSelect service contract model provides you with a customised service package for repair and maintenance, allowing you to increase the operational readiness of your fleet with reliable fixed costs and no nasty surprises. All of which means you can plan your vehicle operating costs more accurately and also benefit from minimal downtime and administrative overheads. Your employees in top form the right training for every task Your passengers have to feel safe and well-cared for with you. That s why OMNIplus offers you diverse safety, environment, technology and communication training courses. On the basis of the experience accrued over many years, we have tailored all the training courses to your specific requirements. At the same time we comply with all the requirements of the German professional driver qualification law. We combine theory and practice in an ideal proportion. Allow yourself to be inspired by our passion for buses. 30
Second hand first class Buying a second-hand bus is more than just a matter of price. Especially when it is your business success that is on the line, it is a matter of trust. Therefore, put your trust in a used vehicle offered by those who set the standards of quality, service, solidity and safety throughout Europe. Specially for buses and coaches With our individual offers for bus-specific financing, leasing and insurance you will not only be sure of a fair deal, but also reach your destination safely. When you buy a new or used vehicle we guarantee you your necessary mobility and commercial security from the very first day. The Mercedes-Benz Bank offers you professional contact persons who will provide optimum advice and work out attractive offers tailored to your individual requirements. Latest news and in-depth information We do our utmost to constantly improve and extend the OMNIplus service line-up, not least because we are determined to make sure you ll also go away entirely satisfied in future. Take a look on the Internet for the very latest news and detailed information on all our services, simply by going to www.omniplus.de 31
For further information, please contact your EvoBus representative, or visit our website at www.mercedes-benz.de/omnibus The illustrations may show items of optional equipment and accessories which are not part of standard specification. The information contained in this brochure applies to the Federal Republic of Germany. Colours may differ slightly from those shown in the brochure, owing to the limitations of the printing process. Correct as at 01.04.2011. The manufacturer reserves the right to make changes to the product. EvoBus GmbH, Mercedes-Benz Bus and Coach unit, BUS/MPM-M - 6098.2060.02.10/0411/01 Printed in the Federal Republic of Germany / Imprimé en République Fédérale d Allemagne EvoBus GmbH, Mercedes-Benz Bus and Coach unit, Hanns-Martin-Schleyer-Str. 21 57, D-68301 Mannheim, Tel.: +49 (0)621/740-0, Fax: +49 (0)621/740-4251