Accu-Chek Connect Online diabetes management system Setup Guide for Healthcare Providers
Setup Accu-Chek Connect Online diabetes management system Welcome to the Accu-Chek Connect Online diabetes management system. Remote access to and sharing of data from patients who also have Accu-Chek Connect Online accounts Connectivity data syncs between multiple devices (Accu-Chek blood glucose meters and insulin pumps) from patients to you to the EMR Accu-Chek meters and insulin pumps Accu-Chek Connect Online diabetes management system Patient uploads meter/pump data to the web Table of contents System requirements... 4 Setting up your account for the first time... 4 Install Device Link software... 7 Setting Notifications and other Preferences... 9 Setting up HCP System Roles...10 2 Setup Guide
About EMR compatibility Patient data (e.g., bg values, insulin doses, carbs, weight, blood pressure and A1C results) can be shared between your EMR system and your Accu-Chek Connect Online account. For information on creating this bi-directional interface, please have your IT representative contact your Roche Account Manager. You review the data online whenever, wherever This guide will help you set up your Accu-Chek Connect Online account for the first time and customize some basic settings. For help with other tasks after setting up your account, simply consult the system Help menu by clicking on the icon in the top menu bar. Setup Guide 3
Setup System requirements Category Supported operating systems for Device Link software Requirement Microsoft Windows XP SP3 (32 bit) Microsoft Windows Vista SP2 (32 bit) Microsoft Windows 7 (32 bit/64 bit) Microsoft Windows 8 (32 bit/64 bit) Apple OS version 10.7 Apple OS version 10.8 Browsers* for the Accu-Chek Connect Online Office Account and Personal Account portals Microsoft Internet Explorer v9 for Windows Firefox v24 for Windows Safari v6.0 for Apple OS X Chrome v29 for Windows Chrome v29 for Android Safari v7.0 for Apple ios Screen resolution 1024 x 768 (recommended minimum) *The system is designed to operate on the 32-bit version of the supported browsers. Setting up your account for the first time 1 Go to accu-chekconnect.com. (Please note: If you use Internet Explorer, you must have version 9 or higher.) 2 Select your country from the Country/Region menu and click Next. 4 Setup Guide
Setting up your account for the first time 3 Click Start your Registration under Create Healthcare Provider Account and complete the fields on the Professional Registration screen. (Please note: If you currently use the desktop version of the Accu-Chek 360 diabetes management system, you will be able to import your registration data from that software.) Office/User Name requirements Your Office Name and User Name: Must contain 5-30 characters (letters/numbers) Must NOT contain any symbols (%,!, #, etc.) Must NOT have been used previously Create a strong password Your accu-chekconnect.com password: Must contain at least 8 characters, including at least 1 letter (upper or lowercase) and 1 number Must NOT contain part of your User Name longer than 4 characters Must NOT repeat the same character more than 4 times in a row (e.g., 99999) Note: Passwords are case-sensitive. 4 Read the Terms of Use and License and click Accept. Setup Guide 5
Setup Setting up your account for the first time 5 Do one of the following: If you have not previously used the Accu-Chek 360 diabetes management system on your computer or network, click No, continue without data import and go to step 6. If you have previously used the Accu-Chek 360 diabetes management system and have a database to import, click Yes, I want to upload data to import account data. To upload data, select the data files to export and click Upload. (Please note: This import will replace any previously entered data.) 6 Setup Guide
Setting up your account for the first time 6 Complete any missing information (an * indicates required fields) and click Save Changes. Install Device Link software To begin uploading data, click the link in the Start transferring data from an Accu-Chek device section on the Home screen and follow the prompts to install Device Link software. When the Device Link installer downloads, it will have this icon: Setup Guide 7
Setup Install Device Link software The first time you use Device Link to transfer data from a patient s device to the online office account, you must enter your username and password and then select that patient in your account to link the device to that patient. After that, Device Link will automatically detect that device and send the data to the selected patient in your online account. Note: You will need to restart Device Link (in your program menu or with the desktop icon) to transfer device data directly to your Accu-Chek Connect Online account. This procedure is required to properly select which software will receive the device data. If you do not want Device Link to load automatically each time you start your computer, right click the Device Link icon in the task bar and choose Settings. From the Settings menu, uncheck the Load on startup box and click OK. You can upload data from ALL Accu-Chek meters and insulin pumps. For a complete list, see p. 14 of the attached Daily Use Guide. 8 Setup Guide
Setting Notifications and other Preferences 1 Click this icon to open Preferences. 2 Change preference settings using these tabs: This tab Language and Formatting shows settings for: Language Time zone Formats for displaying date, time and numbers Measurement Units Blood glucose Blood pressure Temperature Weight Carbohydrates Calories Reports The range of data displayed in reports Selecting reports to be included in Batch Create PDF Notifications Events that generate email notifications 3 Click Save when all setting selections are complete. Setup Guide 9
Setup Setting Notifications and other Preferences 4 If you need to return all settings to default values, click Reset preferences for all tabs. Setting up HCP System Roles Do the following for each healthcare provider who will have access to this account: 1 Click Office in the toolbar. 2 Click the icon. 3 Enter the HCP s information, including their System Role, which sets their access level. All fields with an * are required. Office User can view/edit/delete patient information, create new patients, accept patient data sharing and view all reports Office Admin has same access as Office User; also can create/edit/ delete Office Admins and Office Users Office Owner has same access as Office Admin; also can edit office-level settings, including EMR link and office name; can accept license agreement changes and close office account 4 Click Create New. 10 Setup Guide
For more information, consult the Help menu ( ). Experience what s possible. ACCU-CHEK, ACCU-CHEK 360, ACCU-CHEK ACTIVE, ACCU-CHEK AVIVA, ACCU-CHEK AVIVA COMBO, ACCU-CHEK AVIVA CONNECT, ACCU-CHEK AVIVA EXPERT, ACCU-CHEK AVIVA INSIGHT, ACCU-CHEK COMPACT, ACCU-CHEK CONNECT, ACCU-CHEK GO, ACCU-CHEK INSIGHT, ACCU-CHEK INTEGRA, ACCU-CHEK NANO, ACCU-CHEK PERFORMA, ACCU-CHEK SMART PIX, ACCU-CHEK SPIRIT, ACCU-CHEK SPIRIT COMBO, ACCU-CHEK VOICEMATE, PERFORMA COMBO, PERFORMA CONNECT, PERFORMA INSIGHT and PERFORMA NANO are trademarks of Roche. All other product names and trademarks are the property of their respective owners. 2014 Roche Diagnostics. www.accu-chek.com Roche Diagnostics GmbH Sandhofer Straβe 116 D - 68305 Mannheim