SKILLS TRANSFER INTERVENTIONS

Pro-Active Public Services College SKILLS TRANSFER INTERVENTIONS TRAINING BROCHURE Freedom Through Knowledge Accredited Treasury Validated B-BBEE Level 2

PUBLIC SERVICES COLLEGE (Pty) Ltd BACKGROUND Pro-Active Public Services College was founded in January 1999 to address the need for skills development in the public sector. Pro-Active Public Services College was the first educational institution to receive full accreditation from the Public Sector Education and Training Authority (PSETA) in South Africa. VISION To be an accredited international educational institution of excellence, integrity and innovation. MISSION Improving the knowledge and skill sets of the African workforce to facilitate economic development and growth by making high quality, flexible and effective competency-based education and training accessible through ongoing research and development. GOVERNANCE Managing Director, Total Quality Management Committee and Academic Board B-BBEE STATUS Level 2 ACCREDITATION PSETA Full Accreditation: P21/0708/01 PSETA ISOE (Institute of Sectoral and/or Occupational Excellence) ICDL Approved Training and Testing Centre (Head Office) Treasury Validation Services SETA Programme Approval ETDP-SETA Programme Approval SACE Approved Provider of CPTD Activities: PR12126 SACE APPROVED PROVIDER PSETA ACCREDITED HEAD OFFICE CONTACT INFORMATION Physical Address: Pro-Active House, 132 Nicolson Street, Brooklyn, Pretoria, 0181 Postal Address: Private Bag X38, Lynnwood Ridge, 0040 Telephone Number: 0861 PAPSCO (0861 727 726) Fax Line: 0866 191 193 Email Address: info@pscollege.co.za Website: www.proactivecollege.co.za Version: 22 Updated: 01 August 2016 Pro-Active Public Services College (Pty) Ltd reserves the right to change the information in this schedule as the need may arise and at any time. The information contained in this schedule may therefore be rendered incomplete and outdated.

Pro-Active Public Services College CONTENTS SKILLS TRANSFER INTERVENTIONS Freedom Through Knowledge PUBLIC FINANCE 1 SKILLS PROGRAMMES 2 PFMA and Treasury Regulations 2 Financial Management for Non-financial Managers 2 SCoA for Budget Managers 2 SCoA for Practitioners 2 Government Budgeting including SCoA 2 Strategic Planning and Integration with Budgets 3 Cash Flow and Budget Management 3 Government Accounting 3 SPECIALISED WORKSHOPS 3 Management Accounting 3 Annual Performance Plans (APPs) 3 SUPPLY CHAIN MANAGEMENT 4 SKILLS PROGRAMMES 5 Supply Chain Management: Introduction, Forecasting and Acquisition Management 5 An Introduction to Supply Chain Management 5 Bid Committees in the Public Sector 5 Asset Management 5 Disposal Management 5 Demand Management 5 Logistics Management 6 Supply Chain Performance 6 Supply Chain Management for Cost Centres (Chief Users) 6 Asset Management for Cost Centres and Asset Controllers 6 MANAGEMENT 7 QUALIFICATIONS 8 Further Education and Training Certificate: Public Administration 8

National Certificate: Public Administration 9 SKILLS PROGRAMMES 10 Problem Solving and Decision Making Skills 10 Project Management NQF 5 10 Project Management NQF 6 10 Change Management 10 Diversity Management 10 Conflict Management 10 Stress, Time and Conflict Management 11 Time and Stress Management 11 Lead and Manage Teams 11 Team Development 11 Supervisory Skills in the Public Sector 11 Monitoring and Evaluation 11 Human Resources Management 11 Institute a Disciplinary Action 12 Policy Development and Management 12 Risk Management 12 Fleet Management for National and Provincial Government Departments 12 Information and Knowledge Management 12 Service Delivery in the Public Sector 12 Customer Care through Batho Pele 12 Self Development and Ethics in the Public Sector 13 Presentation Skills and Public Speaking 13 Professional Writing Skills 13 Report Writing 13 SPECIALISED WORKSHOPS 13 Self Management, Empowerment and People Management 13 Disability Management in the Workplace 14 Project Management Master Class 14 ADMINISTRATION 15 SKILLS PROGRAMMES 16 Executive Assistant Development Module 1 16 Executive Assistant Development Module 2 16 Executive Assistant Development Module 3 16 Managerial Skills for PA s and Secretaries 16 Meeting and Minute Taking Skills 16 Reception and Telephone Skills 16 Public Administration NQF 4 16 Office Administration 17 Records Management 17 Registry and Mail Management 17 Cleaning Services 17 EDUCATION AND DEVELOPMENT 18 QUALIFICATIONS 19 Further Education and Training Certificate: Early Childhood Development 19 National Certificate: Occupationally Directed Education Training and Development Practices 20 SKILLS PROGRAMMES 21 Facilitator Programme 21 Coach and Mentor Programme 21 Train the Trainer (Facilitate, Coach and Mentor) 21

Assessor Programme 21 Moderator Programme 21 Design and Develop Learning Programmes 22 Skills Development Facilitator (SDF) 22 Plan and Prepare for Early Childhood Development 22 Facilitate and Monitor the Development of Babies, Toddlers and Young Children 22 Provide Care and Support for Babies, Toddlers and Young Children 23 SACE ENDORSED CPTD ACTIVITIES 23 Supporting Children and Adults Living With HIV and AIDS 23 Managing Anxiety and Depression in the School Environment 23 Managing Attention Deficit/Hyperactive Disorder (AD/HD) in the School Environment 23 Helping the Underachieving Child 23 Change Management 24 Diversity Management 24 Conflict Management 24 Lead and Manage Teams 24 Team Development 24 Presentation Skills and Public Speaking 24 Professional Writing Skills 24 Report Writing 25 Meeting and Minute Taking Skills 25 ICDL Word Intermediate 25 ICDL Excel Intermediate 25 ICDL PowerPoint Intermediate 25 COMPUTER SKILLS 26 SKILLS PROGRAMMES 27 Computer Skills for Beginners 27 ICDL Computer Essentials 27 ICDL Online Essentials 27 ICDL Word Intermediate 27 ICDL Excel Intermediate 27 ICDL Access Intermediate 27 ICDL PowerPoint Intermediate 27 ICDL Word Advanced 27 ICDL Excel Advanced 27 ICDL Access Advanced 27 ICDL PowerPoint Advanced 28 MS Project Level 1 28 GROUP TRAINING SOLUTIONS 29 COURSE REGISTRATION FORM 30 CONTACT US 31

Pro-Active Public Services College PUBLIC FINANCE SKILLS TRANSFER INTERVENTIONS for National and Provincial Government Departments To promote the effective, efficient and economical management of funds and services in order to accomplish institutional objectives. 1 Training Brochure

SKILLS PROGRAMMES Unit Standard Title OR Description US NQF Level Credits Duration Scheduled Dates PFMA and Treasury Regulations Demonstrate an understanding of the Public Finance Management Act (PMFA) and related Treasury Regulations 377913 5 15 3 days 15-17 Aug 2016 24-26 Oct 2016 12-14 Dec 2016 1-3 Feb 2017 5-7 Apr 2017 12-14 Jun 2017 28-30 Aug 2017 1-3 Nov 2017 R 5 500 R 6 270 Financial Management for Non-financial Managers Manage the finances of a unit 252040 5 8 3 days SCoA for Budget Managers PSETA Learning Material Classify receipts and payments in accordance with the Economic Reporting Format (ERF) Determine whether a payment is of current or capital nature Classify, analyse and report on the economic classification using all segments of the Standard Chart of Accounts (SCOA) SCoA for Practitioners PSETA Learning Material Classify receipts and payments in accordance with the Economic Reporting Format (ERF) Allocate transactions using all segments of the Standard Chart of Accounts (SCOA) 377934 5 3 377953 6 4 377973 6 3 377934 5 3 377993 5 5 Government Budgeting including SCoA Compulsory Skills Programme of SAQA Qualification ID: 50060 3 days 3 days 21-23 Nov 2016 15-17 Feb 2017 12-14 Jun 2017 3-5 Oct 2017 10-12 Aug 2016 19-21 Sep 2016 19-21 Dec 2016 15-17 Feb 2017 24-26 Apr 2017 3-5 Jul 2017 2-4 Oct 2017 3-5 Oct 2016 23-25 Jan 2017 24-26 Apr 2017 14-16 Aug 2017 6-8 Nov 2017 22-24 Aug 2016 13-15 Dec 2016 13-15 Mar 2017 13-15 Nov 2017 28-30 Nov 2016 20-22 Feb 2017 26-28 Jun 2017 1-3 Nov 2017 11-13 Jul 2016 3-5 Jul 2017 R 5 500 R 6 270 R 5 500 R 6 270 R 5 500 R 6 270 Prepare budgets for a specific sector 120302 6 15 4 days 19-22 Sep 2016 7-10 Nov 2016 16-19 Jan 2017 15-18 May 2017 16-19 Oct 2017 R 6 500 R 7 410 22-25 Aug 2016 Training Brochure 2

Unit Standard Title OR Description US NQF Level Strategic Planning and Integration with Budgets Apply visionary leadership to develop strategy Cash Flow and Budget Management Credits Duration Scheduled Dates 120311 5 10 3 days 15-17 Aug 2016 19-21 Oct 2016 5-7 Dec 2016 30 Jan - 1 Feb 10-12 Apr 2017 18-20 Sep 2017 R 5 500 R 6 270 This skills programme is intended to give an in-depth, practical knowledge of the cash flow and budget management in national and provincial departments. 3 days 5-7 Dec 2016 15-17 Feb 2017 28-30 Nov 2016 R 5 500 R 6 270 Government Accounting Apply accounting principles and procedures in the preparation of reports and decision making 119350 5 15 4 days 10-13 Oct 2016 5-8 Dec 2016 6-9 Feb 2017 5-8 Jun 2017 9-12 Oct 2017 R 6 500 R 7 410 SPECIALISED WORKSHOPS Management Accounting Description Duration Scheduled Dates This workshop provides the learner with the knowledge, skills, attitudes and values to understand and apply the principles and concepts of management accounting in the government sector. Annual Performance Plans (APPs) This specialised workshop is designed to capacitate public servants with the knowledge and skills to develop and implement practical, workable Annual Performance Plans that are linked with the organisation s overall strategic plan and appropriately funded in the budget. 3 days 3 days 29-31 Aug 2016 2-4 Nov 2016 6-8 Mar 2017 29-31 May 2017 23-25 Aug 2017 20-22 Nov 2017 5-7 Sep 2016 12-14 Dec 2016 27-29 Mar 2017 R 5 500 R 6 270 R 5 500 R 6 270 Training is available in all provinces. For all other provinces, contact the relevant provincial Sales Executives for scheduled training dates. Should learners wish to enrol for a course that does not currently have a scheduled date, a group training intervention should be considered or a scheduled date may be requested from the relevant provincial Sales Executive. All requests will be considered. Scheduled courses will only proceed if the minimum number of learners register for the given date. 3 Training Brochure

Pro-Active Public Services College SUPPLY CHAIN MANAGEMENT SKILLS TRANSFER INTERVENTIONS for National and Provincial Government Departments and Public Entities To promote the alignment, coordination, integration and synchronisation of the supply chain management activities to enable excellence in service delivery. Training Brochure 4

SKILLS PROGRAMMES Unit Standard Title OR Description US NQF Level Credits Duration Scheduled Dates Supply Chain Management: Introduction, Forecasting and Acquisition Management Apply principles, regulations and legislation underlying supply chain management in the public sector 119345 5 15 4 days An Introduction to Supply Chain Management This skills programme will enable the learner to achieve a good understanding of the elements and concepts of supply chain management (SCM), the applicable legislation and the role players involved. Bid Committees in the Public Sector 2 days 29 Aug - 1 Sep 17-20 Oct 2016 21-24 Nov 2016 5-8 Dec 2016 16-19 Jan 2017 20-23 Feb 2017 10-13 Apr 2017 12-15 Jun 2017 14-17 Aug 2017 16-19 Oct 2017 4-7 Dec 2017 10-13 Apr 2017 11-12 Aug 2016 13-14 Oct 2016 4-5 May 2017 28-29 Sep 2017 R 6 500 R 7 410 R 3 800 R 4 332 Demonstrate knowledge and insight into a bid committee system applicable to an Organ of State in South Africa 337061 5 15 4 days 5-8 Sep 2016 17-20 Oct 2016 28 Nov - 1 Dec 6-9 Feb 2017 27-30 Mar 2017 22-25 May 2017 17-20 Jul 2017 4-7 Sep 2017 20-23 Nov 2017 R 6 500 R 7 410 Asset Management This skills programme will enable the learner to gain the knowledge, skills, attitudes and values for managing asset maintenance in the public sector and ensuring asset management is aligned to the organisational strategy. 3 days 3-5 Oct 2016 5-7 Dec 2016 13-15 Feb 2017 24-26 Apr 2017 26-28 Jun 2017 18-20 Sep 2017 30 Oct - 1 Nov R 5 500 R 6 270 Disposal Management This skills programme will enable the learner to gain the knowledge, skills, attitudes and values for managing disposal activities in the public sector. 2 days 6-7 Oct 2016 8-9 Dec 2016 16-17 Feb 2017 29-30 Jun 2017 21-22 Sept 2017 2-3 Nov 2017 R 3 800 R 4 332 Demand Management Manage customer requirements and needs and implement action plans 10053 5 8 4 days 15-18 Aug 2016 31 Oct - 3 Nov 10-13 Jan 2017 6-9 Mar 2017 24-27 Jul 2017 2-5 Oct 2017 11-14 Dec 2017 R 6 500 R 7 410 5 Training Brochure

Unit Standard Title OR Description US NQF Level Credits Duration Scheduled Dates Logistics Management Manage logistics operations 113835 4 12 4 days 15-18 Aug 2016 19-22 Sep 2016 7-10 Nov 2016 23-26 Jan 2017 3-6 Apr 2017 19-22 Jun 2017 6-9 Nov 2017 R 6 500 R 7 410 Supply Chain Performance This skills programme enables the learner to achieve the ideals of good governance and address deficiencies in supply chain management by comparing and measuring the different units within the supply chain management function against set standards; therefore adding value to organisational policies and processes. 4 days Supply Chain Management for Cost Centres (Chief Users) Apply fundamental concepts of supply chain management optimisation 11273 5 8 4 days Asset Management for Cost Centres and Asset Controllers This skills programme provides the learner with the knowledge, skills, attitudes and values to manage assets effectively. These competencies could translate into better use of resources and improved service delivery. 2 days 12-15 Sep 2016 28 Nov - 1 Dec 13-16 Mar 2017 28-31 Aug 2017 13-16 Nov 2017 19-22 Sep 2016 28 Nov - 1 Dec 27 Feb - 2 Mar 11-14 Sep 2017 18-21 Dec 2017 10-11 Aug 2016 1-2 Dec 2016 3-4 Jul 2017 27-28 Nov 2017 R 6 500 R 7 410 R 6 500 R 7 410 R 3 800 R 4 332 Training is available in all provinces. For all other provinces, contact the relevant provincial Sales Executives for scheduled training dates. Should learners wish to enrol for a course that does not currently have a scheduled date, a group training intervention should be considered or a scheduled date may be requested from the relevant provincial Sales Executive. All requests will be considered. Scheduled courses will only proceed if the minimum number of learners register for the given date. Training Brochure 6

Pro-Active Public Services College MANAGEMENT SKILLS TRANSFER INTERVENTIONS for National and Provincial Government Departments and Public Entities To promote the development of strategic leadership and management needed to transform all spheres of government. 7 Training Brochure

QUALIFICATIONS Skills Programme Title Unit Standard Title US NQF Level Credits Further Education and Training Certificate: Public Administration SAQA Qualification ID: 57824 - NQF Level 4 - PSETA Learning Material Mathematics in Public Administration Communication in Public Administration Legal Aspects of Public Administration Principles of Management Ethics and Values in the Public Sector Public Administration NQF 4 Managing People COMPULSORY SKILLS PROGRAMMES Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related 9015 4 6 problems Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 9016 4 4 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 7468 4 6 Accommodate audience and context needs in oral/signed communication 119472 3 5 Interpret and use information from texts 119457 3 5 Interpret a variety of literary texts 119466 3 5 Write/present/sign texts for a range of communicative contexts 119465 3 5 Engage in sustained oral/signed communication and evaluate spoken/signed texts 119462 4 5 Write/present/sign for a wide range of contexts 119459 4 5 Read/view, analyse and respond to a variety of texts 119469 4 5 Use the writing process to compose texts required in the business environment 12153 4 5 Apply South African legislation and policy affecting public administration 120307 5 10 Discuss the selected legislative regulatory framework governing the public sector management and administration environment 119334 5 12 Demonstrate an ability to apply the principles of problem identification, analysis and decision-making within immediate 242902 4 6 work context Apply the Batho Pele principles to own work role and context 113955 3 4 Apply the principles of good customer service to achieve public sector objectives 242901 4 6 Demonstrate knowledge of and apply the Public Sector Code of Conduct in own work roles and context 113956 3 4 Apply administrative principles in the implementation of public sector procedures and work schedule 242900 4 6 Define overall public sector culture and values and apply to own work context 242903 4 6 Demonstrate an understanding and apply the framework and overall mechanics of government in public sector policy 242880 4 6 Apply principles of computerised systems to manage data and reports relevant to the public sector administration 119351 5 10 Motivate and build a team 242819 4 10 Manage and develop oneself in the public sector work environment 119332 5 10 For more information or a quote for this qualification, contact the relevant provincial Sales Executive. Training Brochure 8

QUALIFICATIONS Skills Programme Title Unit Standard Title US NQF Level Credits National Certificate: Public Administration SAQA Qualification ID: 50060 - NQF Level 5 Self Development and Ethics in the Public Sector Service Delivery in the Public Sector Information and Knowledge Management Conflict and Diversity Management COMPULSORY SKILLS PROGRAMMES Manage and develop oneself in the public sector work environment 119332 5 10 Apply knowledge of ethical principles, standards and professional conduct in public sector management and administration 119342 5 8 Apply client service techniques to improve service delivery 120310 5 6 Manage service delivery improvement 120306 6 8 Analyse, interpret and communicate information 120304 5 9 Apply principles of knowledge management to organisational transformation 115405 5 10 Interpret and manage conflicts within the workplace 114226 5 8 Manage diversity in the workplace 116928 5 14 Formulate and evaluate public sector policies and regulations 120301 5 8 Policy Development and Management Apply South African legislation and policy affecting public 120307 5 10 administration Risk Management Apply principles of risk management 120303 5 8 Human Resources Management Project Management NQF 5 Government Budgeting including SCoA Manage the development and performance of human capital in the public sector 119336 5 12 Promote a learning culture in an organisation 15222 5 3 Supervise a project team of a developmental project to deliver project objectives 10146 5 14 Create opportunities for innovation and lead projects to meet innovative ideas 15216 5 4 Build teams to meet set goals and objectives 15237 5 3 Prepare budgets for a specific sector 120302 6 15 For more information or a quote for this qualification, contact the relevant provincial Sales Executive. 9 Training Brochure

SKILLS PROGRAMMES Unit Standard Title OR Description US NQF Level Credits Duration Scheduled Dates Problem Solving and Decision Making Skills Compulsory Unit Standard of SAQA Qualification ID: 57824 - PSETA Learning Material Demonstrate an ability to apply the principles of problem identification, analysis and decision-making within immediate work context 242902 4 6 2 days Project Management NQF 5 Compulsory Skills Programme of SAQA Qualification ID: 50060 Supervise a project team of a developmental project to deliver project objectives Project Management NQF 6 10146 5 14 4 days 10-11 Aug 2016 6-7 Oct 2016 14-15 Dec 2016 12-13 Jan 2017 27-28 Mar 2017 6-7 Jul 2017 2-3 Nov 2017 22-25 Aug 2016 10-13 Oct 2016 5-8 Dec 2016 16-19 Jan 2017 6-9 Mar 2017 12-15 Jun 2017 28-31 Aug 2017 13-16 Nov 2017 22-25 Aug 2016 R 3 500 R 3 990 R 6 000 R 6 840 Apply the principles and theories of public sector project management 242914 6 12 4 days 12-15 Sep 2016 28 Nov - 1 Dec 20-23 Feb 2017 18-21 Apr 2017 24-27 Jul 2017 11-14 Dec 2017 R 6 500 R 7 410 Change Management Implement an effective change management programme to achieve specified objectives 116925 5 12 4 days 10-13 Oct 2016 23-26 Jan 2017 3-6 Apr 2017 26-29 Jun 2017 4-7 Sep 2017 27-30 Nov 2017 R 6 000 R 6 840 Diversity Management Compulsory Unit Standard of SAQA Qualification ID: 50060 Manage diversity in the workplace 116928 5 14 3 days 5-7 Oct 2016 7-9 Dec 2016 12-14 Jul 2017 16-18 Aug 2017 6-8 Dec 2017 R 4 600 R 5 244 24-28 Oct 2016 Conflict Management Compulsory Unit Standard of SAQA Qualification ID: 50060 Interpret and manage conflicts within the workplace 114226 5 8 2 days 11-12 Aug 2016 3-4 Oct 2016 5-6 Dec 2016 2-3 Feb 2017 24-25 Apr 2017 10-11 Jul 2017 14-15 Aug 2017 4-5 Dec 2017 R 3 500 R 3 990 24-28 Oct 2016 Training Brochure 10

Unit Standard Title OR Description US NQF Level Stress, Time and Conflict Management Credits Duration Scheduled Dates This skills programme is designed to empower learners to manage stress, conflict and time in their personal lives and work environments in order to improve their quality of work life and enhance their performance. 3 days 31 Oct - 2 Nov 7-9 Dec 2016 30 Jan - 1 Feb 10-12 Apr 2017 29-31 May 2017 4-6 Oct 2017 4-6 Dec 2017 R 4 300 R 4 902 Time and Stress Management Demonstrate an understanding of stress in order to apply strategies to achieve optimal stress levels in personal and work situations Apply efficient time management to the work of a department/division/section 15096 5 5 15234 5 4 3 days 19-21 Sep 2016 8-10 Feb 2017 14-16 Aug 2017 R 4 600 R 5 244 Lead and Manage Teams This skills programme provides the learner with the knowledge, skills, attitudes and values to lead a team in reaching its desired goals. 2 days 1-2 Sep 2016 1-2 Dec 2016 6-7 Feb 2017 10-11 Jul 2017 2-3 Oct 2017 R 3 800 R 4 332 Team Development Manage individual and team performance 11473 4 8 Motivate and build a team 242819 4 10 Prioritise time and work for self and team 242811 4 5 Supervisory Skills in the Public Sector This skills programme provides the learner with the knowledge, skills, attitudes and values needed to successfully fulfil the role of a supervisor in the public sector. The activities and tasks required of a supervisor to excel in their role will be outlined. Monitoring and Evaluation Monitor and evaluate team members against performance standards Monitor, evaluate and communicate simple project schedules 252034 5 8 120387 4 4 Human Resources Management Compulsory Skills Programme of SAQA Qualification ID: 50060 Manage the development and performance of human capital in the public sector 4 days 4 days 3 days 119336 5 12 4 days 12-15 Sep 2016 21-24 Nov 2016 13-16 Feb 2017 2-5 May 2017 22-25 Aug 2017 23-26 Oct 2017 12-15 Dec 2016 13-16 Mar 2017 17-20 Jul 2017 6-9 Nov 2017 5-8 Sep 2016 12-15 Dec 2016 25-27 Oct 2016 1-3 Mar 2017 5-7 Jun 2017 8-10 Nov 2016 22-24 Mar 2017 27-30 Nov 2017 26-29 Sep 2016 16-19 Jan 2017 8-11 May 2017 16-19 Oct 2017 3-6 Oct 2016 R 6 000 R 6 840 R 6 000 R 6 840 R 5 500 R 6 270 R 6 000 R 6 840 11 Training Brochure

Unit Standard Title OR Description US Institute a Disciplinary Action NQF Level Credits Duration Scheduled Dates Institute disciplinary action 11286 5 8 4 days Policy Development and Management Compulsory Skills Programme of SAQA Qualification ID: 50060 Formulate and evaluate public sector policies and regulations Apply South African legislation and policy affecting public administration 120301 5 8 120307 5 10 4 days 15-18 Aug 2016 27 Feb - 2 Mar 9-12 Oct 2017 19-22 Sep 2016 12-15 Dec 2016 6-9 Feb 2017 15-18 May 2017 11-14 Sep 2017 19-22 Sep 2016 R 6 500 R 7 410 R 6 500 R 7 410 Risk Management Compulsory Skills Programme of SAQA Qualification ID: 50060 Apply principles of risk management 120303 5 8 3 days 17-19 Oct 2016 11-13 Jan 2017 21-23 Jun 2017 18-20 Dec 2017 R 5500 R 6 270 5-7 Dec 2016 Fleet Management for National and Provincial Government Departments Operate the fleet 113827 4 12 4 days Information and Knowledge Management Compulsory Skills Programme of SAQA Qualification ID: 50060 Analyse, interpret and communicate information Apply principles of knowledge management to organisational transformation 120304 5 9 115405 5 10 Service Delivery in the Public Sector Compulsory Skills Programme of SAQA Qualification ID: 50060 Apply client service techniques to improve service delivery 120310 5 6 Manage service delivery improvement 120306 6 8 5 days 4 days 15-18 Aug 2016 22-25 May 2017 20-23 Nov 2017 7-11 Nov 2016 8-12 May 2017 6-10 Nov 2017 29 Aug-2 Sep 2016 5-8 Sep 2016 12-15 Dec 2016 19-22 Jun 2017 27-30 Nov 2017 12-15 Sep 2016 R 6 000 R 6 840 R 7 700 R 8 778 R 6 000 R 6 840 Customer Care through Batho Pele Apply the Batho Pele principles to own work role and context 242860 3 4 3 days 10-12 Aug 2016 4-6 Oct 2016 20-22 Feb 2017 19-21 Jun 2017 20-22 Nov 2017 R 4 300 R 4 902 Training Brochure 12

Unit Standard Title OR Description US NQF Level Self Development and Ethics in the Public Sector Compulsory Skills Programme of SAQA Qualification ID: 50060 Manage and develop oneself in the public sector work environment Apply knowledge of ethical principles, standards and professional conduct in public sector management and administration 119332 5 10 119342 5 8 Presentation Skills and Public Speaking Credits Duration Scheduled Dates 4 days 14-17 Nov 2016 10-13 Jul 2017 13-16 Nov 2017 15-18 Aug 2016 12-15 Dec 2016 R 6 000 R 6 840 Plan and prepare for an effective presentation 242842 4 2 3 days 5-7 Sep 2016 19-21 Dec 2016 9-11 Jan 2017 2-4 Aug 2017 20-22 Nov 2017 R 4 600 R 5 244 8-10 Feb 2017 Professional Writing Skills Use the writing process to compose texts required in the business environment Read/view, analyse and respond to a variety of texts 12153 4 5 119469 4 5 3 days 28-30 Nov 2016 24-26 Apr 2017 10-12 Jul 2017 4-6 Dec 2017 R 4 600 R 5 244 Report Writing Present information in report format 110023 4 6 2 days 1-2 Sep 2016 21-22 Nov 2016 9-10 Feb 2017 10-11 Aug 2017 30-31 Oct 2017 R 3 500 R 3 990 SPECIALISED WORKSHOPS Description Duration Scheduled Dates Self Management, Empowerment and People Management Presenting Specialist(s): Dr Ilza van Wyk Self Management Who am I? Self image and concept My potential Identify the hurdles that sabotage your potential Self leadership Self Empowerment Emotional intelligence Resilience and self regulation How to achieve goals Enhancing individual brain fitness People Management Effective communication Conflict handling Complex problem solving 2 days 22-23 Sep 2016 8-9 Dec 2016 23-24 Mar 2017 29-30 Jun 2017 7-8 Dec 2017 R 5 000 R 5 700 13 Training Brochure

Description Duration Scheduled Dates Disability Management in the Workplace Presenting Specialist(s): Petra Burger (MBA) This workshop provides the learner with the knowledge, skills, attitudes and values to better understand persons with disabilities and the legislative framework pertaining to disability management. It explores the steps, programmes and policies that an organisation can implement to create an enabling environment and effectively manage disability in the workplace. Project Management Master Class Presenting Specialist(s): Enslin van Rooyen & Hasiena Ellimdin This master class is designed to bring developing project managers and novices up to date on the newest trends and techniques in the world of project management leadership. 3 days 2 days 21-23 Nov 2016 11-13 Jan 2017 4-6 Oct 2017 21-22 Nov 2016 23-24 Mar 2017 2-3 Nov 2017 R 5 000 R 5 700 R 3 800 R 4 332 Training is available in all provinces. For all other provinces, contact the relevant provincial Sales Executives for scheduled training dates. Should learners wish to enrol for a course that does not currently have a scheduled date, a group training intervention should be considered or a scheduled date may be requested from the relevant provincial Sales Executive. All requests will be considered. Scheduled courses will only proceed if the minimum number of learners register for the given date. Training Brochure 14

Pro-Active Public Services College ADMINISTRATION SKILLS TRANSFER INTERVENTIONS for National and Provincial Government Departments and Public Entities To promote the development of skills and competencies of public sector office support personnel resulting in service delivery excellence. 15 Training Brochure

Unit Standard Title OR Description SKILLS PROGRAMMES US NQF Level Executive Assistant Development Module 1 Credits Duration Scheduled Dates Personal Image, Body Language, Appearance, Business Etiquette, Reception Skills, Telephone Skills, Time Management, Diary Management, Office Ergonomics, Change Management, Stress Management, Behaviour, Motivation and Goals 4 days 13-16 Sep 2016 9-12 Jan 2017 8-11 May 2017 2-5 Oct 2017 R 5 400 R 6 156 Executive Assistant Development Module 2 Assertiveness, Conflict Management, Communication Skills, Writing Skills, Meeting Skills, Networking, Petty Cash, Presentation Skills 4 days 6-9 Feb 2017 5-8 Jun 2017 13-16 Nov 2017 R 5 400 R 6 156 Executive Assistant Development Module 3 Diversity, Sexual Harassment, Client Service, Team Communication, Interpersonal Relationships, Planning and Organising, Leading, Decision- Making 4 days 6-9 Mar 2017 3-6 Jul 2017 4-7 Dec 2017 R 6 000 R 6 840 Managerial Skills for PA s and Secretaries Reception Skills, Telephone Skills, Diary Management, Time and Stress Management, Business Writing, Assertiveness and Communication, Conflict Management, Interpersonal Relations, Decision-Making 4 days 19-22 Sep 2016 3-6 Apr 2017 14-17 Aug 2017 11-14 Dec 2017 R 6 000 R 6 840 Meeting and Minute Taking Skills Co-ordinate meetings, minor events and travel arrangements 13929 3 3 3 days 22-24 Aug 2016 31 Oct - 2 Nov 16-18 Jan 2017 22-24 Mar 2017 6-8 Sep 2017 R 4 600 R 5 244 Reception and Telephone Skills Process incoming and outgoing telephone calls 7790 3 3 Monitor and control reception area 13928 3 4 2 days 13-14 Oct 2016 19-20 Jan 2017 20-21 Apr 2017 12-13 Jun 2017 2-3 Nov 2017 Public Administration NQF 4 Compulsory Skills Programme of SAQA Qualification ID: 57824 - PSETA Learning Material Demonstrate an understanding and apply the framework and overall mechanics of government in public sector policy Apply principles of computerised systems to manage data and reports relevant to the public sector administration 242880 4 6 119351 5 10 5 days 24-28 Oct 2016 23-27 Jan 2017 24-28 Jul 2017 4-8 Dec 2017 17-21 Oct 2016 23-27 Jan 2017 24-28 Jul 2017 R 3 200 R 3 648 R 7 000 R 7 980 Training Brochure 16

Unit Standard Title OR Description Office Administration Develop administrative procedures in a selected organisation US NQF Level 110003 4 8 Manage administration records 110009 4 4 Credits Duration Scheduled Dates 4 days 3-6 Oct 2016 5-8 Dec 2016 20-23 Feb 2017 28-31 Aug 2017 6-9 Nov 2017 R 6 000 R 6 840 Records Management Create, maintain and update record keeping systems Registry and Mail Management Receive, distribute and dispatch mail in an office environment Cleaning Services This skills programme will enable the learner to gain the knowledge, skills, attitudes and values required to provide an excellent cleaning service. 115855 5 5 3 days 14347 2 2 2 days 4 days 21-23 Nov 2016 30 Jan - 1 Feb 10-12 Jul 2017 27-29 Sep 2017 5-7 Sep 2016 15-17 Feb 2017 25-26 Aug 2016 20-21 Jul 2017 6-9 Sep 2016 23-26 Jan 2017 10-13 Apr 2017 22-25 Aug 2017 27-30 Nov 2017 R 4 600 R 5 244 R 3 200 R 3 648 R 5 050 R 5 757 Training is available in all provinces. For all other provinces, contact the relevant provincial Sales Executives for scheduled training dates. Should learners wish to enrol for a course that does not currently have a scheduled date, a group training intervention should be considered or a scheduled date may be requested from the relevant provincial Sales Executive. All requests will be considered. Scheduled courses will only proceed if the minimum number of learners register for the given date. 17 Training Brochure

Pro-Active Public Services College EDUCATION AND DEVELOPMENT SKILLS TRANSFER INTERVENTIONS To equip learners with skills, capabilities and insights to be fully conversant with current education, training and development practices and processes. Training Brochure 18

QUALIFICATIONS Skills Programme Title Unit Standard Title US NQF Level Credits Further Education and Training Certificate: Early Childhood Development SAQA Qualification ID: 58761 - NQF Level 4 Plan and Prepare for Early Childhood Development Facilitate and Monitor the Development of Babies, Toddlers and Young Children Provide Care and Support for Babies, Toddlers and Young Children Use Mathematics Literacy in Real Life and Education, Training and Development Situations Communicate in a Variety of Ways Within Early Childhood Development and Societal Settings - First Language (English) Communicate in a Variety of Ways Within Early Childhood Development and Societal Settings - Second Language (Afrikaans) COMPULSORY SKILLS PROGRAMMES Prepare resources and set up the environment to support the development of babies, toddlers and young children 244468 3 5 Prepare Early Childhood Development programmes with support 244472 4 6 Design activities to support the development of babies, toddlers and young children 244485 5 8 Demonstrate knowledge and understanding of the development of babies, toddlers and young children 244484 4 8 Facilitate the holistic development of babies, toddlers and young children 244480 4 16 Observe and report on child development 244475 4 6 Describe how to manage anxiety and depression in the workplace 244571 3 2 Work with families and communities to support Early Childhood Development 244462 3 5 Provide care for babies, toddlers and young children 244469 4 10 Support children and adults living with HIV and AIDS 244259 3 8 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related 9015 4 6 problems Represent, analyse and calculate shape and motion in 2-and-3- dimensional space in different contexts 9016 4 4 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 7468 4 6 Use language and communication in occupational learning programmes 119471 4 5 Write, present for a wide range of contexts 119459 4 5 Engage in sustained oral communication and evaluate spoken texts 119462 4 5 Read/view, analyse and respond to a variety of texts 119469 4 5 Motivate and build a team 242819 4 10 Accommodate audience and context needs in oral communication 119472 3 5 Interpret and use information from texts 119457 3 5 Use language and communication in occupational learning programmes 119467 3 5 Write/present texts for a range of communicative contexts 119465 3 5 For more information or a quote for this qualification, contact the relevant provincial Sales Executive. 19 Training Brochure

QUALIFICATIONS Skills Programme Title Unit Standard Title US NQF Level Credits National Certificate: Occupationally Directed Education Training and Development Practices SAQA Qualification ID: 50334 - NQF Level 5 Train the Trainer (Facilitate, Coach and Mentor) Assessor Programme Design and Develop Learning Programmes Skills Development Facilitator (SDF) COMPULSORY SKILLS PROGRAMMES Facilitate learning using a variety of given methodologies 117871 5 10 Evaluate a learning intervention using given evaluation instruments 123397 5 10 Guide learners about their learning, assessment and recognition opportunities 117874 5 6 Assist and support learners to manage their learning experiences 117865 4 5 Demonstrate understanding of the outcomes-based education and training approach within the context of a National 114924 5 5 Qualifications Framework Sustain oral interaction across a wide range of contexts and critically evaluate spoken texts 115789 5 5 Conduct outcomes-based assessment 115753 5 15 Define target audience profiles and skills gaps 123396 4 6 Develop outcomes-based learning programmes 123394 5 10 Design outcomes-based learning programmes 123401 6 15 Write and present for a wide range of purposes, audiences and contexts 115790 5 5 Provide information and advice regarding skills development and related issues 15221 5 4 Conduct skills development administration in an organisation 15227 4 4 Coordinate planned skills development interventions in an organisation 15232 5 6 Develop an organisational training and development plan 15217 5 6 Promote a learning culture in an organisation 252041 5 5 Conduct an analysis to determine outcomes of learning for skills development and other purposes 15218 6 4 For more information or a quote for this qualification, contact the relevant provincial Sales Executive. Training Brochure 20

SKILLS PROGRAMMES Unit Standard Title OR Description US NQF Level Credits Duration Scheduled Dates Facilitator Programme Facilitate learning using a variety of given methodologies 117871 5 10 Evaluate a learning intervention using given evaluation instruments Sustain oral interaction across a wide range of contexts and critically evaluate spoken texts 123397 5 10 115789 5 5 4 days 17-20 Oct 2016 20-23 Feb 2017 28-31 Aug 2017 R 6 000 R 6 840 Coach and Mentor Programme Guide learners about their learning, assessment and recognition opportunities 117874 5 6 Assist and support learners to manage their learning experiences Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework 117865 4 5 263976 5 5 Train the Trainer (Facilitate, Coach and Mentor) Compulsory Skills Programme of SAQA Qualification ID: 50334 3 days 19-21 Apr 2017 23-25 Aug 2017 R 4 600 R 5 244 Facilitate learning using a variety of given methodologies 117871 5 10 Evaluate a learning intervention using given evaluation instruments Guide learners about their learning, assessment and recognition opportunities 123397 5 10 117874 5 6 28 Nov - 2 Dec 16-20 Jan 2017 5-9 Jun 2017 Assist and support learners to manage their learning experiences 117865 4 5 5 days R 7 000 R 7 980 Sustain oral interaction across a wide range of contexts and critically evaluate spoken texts Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework 115789 5 5 263976 5 5 12-16 Sep 2016 Assessor Programme Compulsory Skills Programme of SAQA Qualification ID: 50334 Conduct outcomes-based assessment 115753 5 15 3 days 10-12 Oct 2016 6-8 Mar 2017 14-16 Aug 2017 R 5 100 R 5 814 10-12 Aug 2016 14-16 Nov 2016 Moderator Programme Conduct moderation of outcomes-based assessments 115759 6 10 3 days 10-12 Aug 2016 12-14 Dec 2016 5-7 Apr 2017 4-6 Sep 2017 R 5 100 R 5 814 5-7 Oct 2016 21 Training Brochure

Unit Standard Title OR Description US NQF Level Design and Develop Learning Programmes Compulsory Skills Programme of SAQA Qualification ID: 50334 Credits Duration Scheduled Dates Define target audience profiles and skills gaps Develop outcomes-based learning programmes Design outcomes-based learning programmes Write and present for a wide range of purposes, audiences and contexts 123396 4 6 123394 5 10 123401 6 15 115790 5 5 5 days 19-23 Sep 2016 7-11 Nov 2016 8-12 May 2017 2-6 Oct 2017 10-14 Oct 2016 23-27 Jan 2017 R 7 700 R 8 778 Skills Development Facilitator (SDF) Compulsory Skills Programme of SAQA Qualification ID: 50334 Provide information and advice regarding skills development and related issues Conduct skills development administration in an organisation Coordinate planned skills development interventions in an organisation Develop an organisational training and development plan Promote a learning culture in an organisation Conduct an analysis to determine outcomes of learning for skills development and other purposes 15221 5 4 15227 4 4 15232 5 6 15217 5 6 252041 5 5 15218 6 4 5 days Plan and Prepare for Early Childhood Development Compulsory Skills Programme of SAQA Qualification ID: 58761 Prepare resources and set up the environment to support the development of babies, toddlers and young children Prepare Early Childhood Development programmes with support Design activities to support the development of babies, toddlers and young children 244468 3 5 244472 4 6 244485 5 8 4 days 22-26 Aug 2016 14-18 Nov 2016 10-14 Jul 2017 11-15 Dec 2017 15-19 Aug 2016 16-20 Jan 2017 6-10 Mar 2017 5-8 Sep 2016 16-19 Jan 2017 3-6 Apr 2017 24-27 Jul 2017 6-9 Nov 2017 Facilitate and Monitor the Development of Babies, Toddlers and Young Children Compulsory Skills Programme of SAQA Qualification ID: 58761 Demonstrate knowledge and understanding of the development of babies, toddlers and young children Facilitate the holistic development of babies, toddlers and young children Observe and report on child development 244484 4 8 244480 4 16 244475 4 6 4 days 26-29 Sep 2016 6-9 Feb 2017 22-25 May 2017 1-4 Aug 2017 27-30 Nov 2017 R 7 000 R 7 980 R 6 000 R 6 840 R 6 000 R 6 840 Describe how to manage anxiety and depression in the workplace 244571 3 2 Training Brochure 22

Unit Standard Title OR Description US NQF Level Credits Duration Scheduled Dates Provide Care and Support for Babies, Toddlers and Young Children Compulsory Skills Programme of SAQA Qualification ID: 58761 Work with families and communities to support Early Childhood Development Provide care for babies, toddlers and young children Support children and adults living with HIV and AIDS 244462 3 5 244469 4 10 244259 3 8 4 days 15-18 Aug 2016 10-13 Oct 2016 13-16 Mar 2017 19-22 Jun 2017 26-29 Sep 2017 4-7 Dec 2017 R 6 000 R 6 840 Unit Standard Title OR Description SACE ENDORSED CPTD ACTIVITIES PD Points US NQF Level Credits Duration Scheduled Dates Supporting Children and Adults Living With HIV and AIDS This activity provides school principals, heads of departments and teachers with the knowledge, skills, attitudes and values to better support colleagues, parents and children living with HIV/AIDS. 10 1 day 19 Aug 2016 7 Nov 2016 23 Jan 2017 27 Mar 2017 26 Jun 2017 R 2 068 R 2 358 Managing Anxiety and Depression in the School Environment This activity provides school principals, heads of departments and teachers with the knowledge, skills, attitudes and values to manage anxiety and depression in the school environment. 10 1 day 21 Oct 2016 8 Nov 2016 24 Jan 2017 28 Mar 2017 27 Jun 2017 Managing Attention Deficit/Hyperactive Disorder (AD/HD) in the School Environment This activity provides school principals, heads of departments and teachers with the knowledge, skills, attitudes and values to manage attention deficit/hyperactive disorder (AD/HD) in the school environment. Helping the Underachieving Child This activity provides school principals, heads of departments and teachers with the knowledge, skills, attitudes and values to assist the underachieving child in the school environment. 15 1 day 15 2 days 16 Sep 2016 9 Nov 2016 25 Jan 2017 29 Mar 2017 28 Jun 2017 24-25 Nov 2016 26-27 Jan 2017 30-31 Mar 2017 29-30 Jun 2017 R 2 068 R 2 358 R 2 068 R 2 358 R 3 200 R 3 648 23 Training Brochure

Unit Standard Title OR Description PD Points US NQF Level Credits Duration Scheduled Dates Change Management Implement an effective change management programme to achieve specified objectives 15 116925 5 12 4 days 10-13 Oct 2016 23-26 Jan 2017 3-6 Apr 2017 26-29 Jun 2017 4-7 Sep 2017 27-30 Nov 2017 R 6 000 R 6 840 Diversity Management Compulsory Unit Standard of SAQA Qualification ID: 50060 Manage diversity in the workplace 15 116928 5 14 3 days 5-7 Oct 2016 7-9 Dec 2016 12-14 Jul 2017 16-18 Aug 2017 6-8 Dec 2017 R 4 600 R 5 244 24-28 Oct 2016 Conflict Management Compulsory Unit Standard of SAQA Qualification ID: 50060 Interpret and manage conflicts within the workplace 15 114226 5 8 2 days 11-12 Aug 2016 3-4 Oct 2016 5-6 Dec 2016 2-3 Feb 2017 24-25 Apr 2017 10-11 Jul 2017 14-15 Aug 2017 4-5 Dec 2017 R 3 500 R 3 990 24-28 Oct 2016 Lead and Manage Teams This skills programme provides the learner with the knowledge, skills, attitudes and values to lead a team in reaching its desired goals. 15 2 days 1-2 Sep 2016 1-2 Dec 2016 6-7 Feb 2017 10-11 Jul 2017 2-3 Oct 2017 R 3 800 R 4 332 Team Development Manage individual and team performance 11473 4 8 Motivate and build a team 15 242819 4 10 Prioritise time and work for self and team 242811 4 5 4 days 12-15 Sep 2016 21-24 Nov 2016 13-16 Feb 2017 2-5 May 2017 22-25 Aug 2017 23-26 Oct 2017 R 6 000 R 6 840 Presentation Skills and Public Speaking Plan and prepare for an effective presentation 15 242842 4 2 3 days 5-7 Sep 2016 19-21 Dec 2016 9-11 Jan 2017 2-4 Aug 2017 20-22 Nov 2017 R 4 600 R 5 244 8-10 Feb 2017 Professional Writing Skills Use the writing process to compose texts required in the business environment 15 Read/view, analyse and respond to a variety of texts 12153 4 5 119469 4 5 3 days 28-30 Nov 2016 24-26 Apr 2017 10-12 Jul 2017 4-6 Dec 2017 R 4 600 R 5 244 Training Brochure 24

Unit Standard Title OR Description PD Points US NQF Level Credits Duration Scheduled Dates Report Writing Present information in report format 15 110023 4 6 2 days 1-2 Sep 2016 21-22 Nov 2016 9-10 Feb 2017 10-11 Aug 2017 30-31 Oct 2017 R 3 500 R 3 990 Meeting and Minute Taking Skills Co-ordinate meetings, minor events and travel arrangements 15 13929 3 3 3 days 22-24 Aug 2016 31 Oct - 2 Nov 16-18 Jan 2017 22-24 Mar 2017 6-8 Sep 2017 R 4 600 R 5 244 ICDL Word Intermediate This skills programme provides the learner with the basic skills to operate the MS Word program on an intermediate level. ICDL Excel Intermediate This skills programme to provides the learner with the skills to operate the MS Excel spreadsheet program at an intermediate level. ICDL PowerPoint Intermediate 15 3 days 15 3 days 19-21 Oct 2016 22-24 Feb 2017 16-18 Aug 2017 05-07 Sep 2016 16-18 Jan 2017 22-24 Mar 2017 4-6 Sep 2017 R 3 991 R 4 550 R 3 991 R 4 550 This skills programme provides the learner with the skills to operate the MS PowerPoint presentation program at an intermediate level. 15 2 days 15-16 Sep 2016 10-11 Apr 2017 5-6 Oct 2017 R 3 070 R 3 500 Training is available in all provinces. For all other provinces, contact the relevant provincial Sales Executives for scheduled training dates. Should learners wish to enrol for a course that does not currently have a scheduled date, a group training intervention should be considered or a scheduled date may be requested from the relevant provincial Sales Executive. All requests will be considered. Scheduled courses will only proceed if the minimum number of learners register for the given date. 25 Training Brochure

Pro-Active Public Services College COMPUTER SKILLS SKILLS TRANSFER INTERVENTIONS To progressively guide individuals to acquire useful computer skills to conduct business processes more efficiently and effectively. Training Brochure 26

Computer Skills for Beginners SKILLS PROGRAMMES Description Duration Scheduled Dates This skills programme provides the learner with the basic skills necessary to operate a personal computer in the work environment. 5 days 28 Nov - 2 Dec 9-13 Jan 2017 19-23 Jun 2017 18-22 Sep 2017 R 5 526 R 6 300 ICDL Computer Essentials This skills programme provides the learner with the basic knowledge and skills relating to the use of devices, file creation and management, networks, and data security. 3 days 12-14 Sep 2016 23-25 Jan 2017 24-26 Jul 2017 R 3 991 R 4 550 ICDL Online Essentials This skills programme provides the learner with the skills to navigate the online environment and use email facilities at an intermediate level. 2 days 17-18 Oct 2016 20-21 Feb 2017 27-28 Jul 2017 R 3 070 R 3 500 ICDL Word Intermediate This skills programme provides the learner with the basic skills to operate the MS Word program on an intermediate level. 3 days 19-21 Oct 2016 22-24 Feb 2017 16-18 Aug 2017 R 3 991 R 4 550 ICDL Excel Intermediate This skills programme to provides the learner with the skills to operate the MS Excel spreadsheet program at an intermediate level. 3 days 05-07 Sep 2016 16-18 Jan 2017 22-24 Mar 2017 4-6 Sep 2017 R 3 991 R 4 550 ICDL Access Intermediate This skills programme provides the learner with the basic skills for operating a database program such as MS Access on an intermediate level. 3 days 7-9 Dec 2016 1-3 Feb 2017 R 3 991 R 4 550 ICDL PowerPoint Intermediate This skills programme provides the learner with the skills to operate the MS PowerPoint presentation program at an intermediate level. 2 days 15-16 Sep 2016 10-11 Apr 2017 5-6 Oct 2017 R 3 070 R 3 500 ICDL Word Advanced This skills programme provides the learner with the advanced skills for operating a word-processing program such as MS Word in order to become an expert user. 4 days 12-15 Dec 2016 2-5 May 2017 13-16 Nov 2017 R 5 482 R 6 250 ICDL Excel Advanced This skills programme provides the learner with the advanced skills for operating a spreadsheet program such as MS Excel in order to become an expert user. 4 days 15-18 Aug 2016 14-17 Nov 2016 3-6 Apr 2017 5-8 Jun 2017 4-7 Dec 2017 R 5 482 R 6 250 ICDL Access Advanced This skills programme provides the learner with the advanced skills for operating a database program such as MS Access in order to become an expert user. 4 days 11-14 Dec 2017 R 5 482 R 6 250 27 Training Brochure

ICDL PowerPoint Advanced Description Duration Scheduled Dates This skills programme provides the learner with the advanced skills for operating a presentation program such as MS PowerPoint in order to become an expert user. 4 days 29 Aug - 1 Sep 6-9 Mar 2017 28-31 Aug 2017 R 5 482 R 6 250 MS Project Level 1 This skills programme provides the learner with the skills to operate the MS Projects program on a basic level and enables the learner to create, manage and finalise a project plan and manage project resources. 2 days 2-3 Feb 2017 10-11 Aug 2017 R 4 000 R 4 560 Training is available in all provinces. For all other provinces, contact the relevant provincial Sales Executives for scheduled training dates. Should learners wish to enrol for a course that does not currently have a scheduled date, a group training intervention should be considered or a scheduled date may be requested from the relevant provincial Sales Executive. All requests will be considered. Scheduled courses will only proceed if the minimum number of learners register for the given date. Training Brochure 28

Pro-Active Public Services College GROUP TRAINING SOLUTIONS All our courses are available as group training sessions. When training groups of employees, a tailored in-house solution offers greater benefits to an organisation. Benefits of Group Training Solutions More affordable price per learner results in cost savings. Material can be customised to address the client s specific needs. Venue of the client s choice can be used (throughout South Africa and even Africa). Alternatively, client can provide own venue resulting in further cost savings. Course is run on the date of the client s preference. The duration of courses can be increased to include a Portfolio of Evidence building session. Contact your provincial Sales Executive for a quote to meet your specific needs. 29 Training Brochure

PAC067 PUBLIC SERVICES COLLEGE (Pty) Ltd Pro-Active House: 132 Nicolson Street, Brooklyn, Pretoria Private Bag X38, Lynnwood Ridge, 0040 Tel: 0861 727 726 Fax: 0866 191 193 info@pscollege.co.za www.proactivecollege.co.za Course Registration Form Course Name: Course Date: Venue: : Title: Full Name: Surname: Gender: ID Number: Job Title: Tel/Cell: Email: Disability: Dietary Requirements: SACE Registration Number*: LEARNER DETAILS None *Only complete if you are enrolling for a SACE endorsed programme to obtain CPTD points. 1. REGISTRATIONS: 1.1. Only fully completed and signed forms will be accepted. 1.2. Email registration form and proof of payment to register@pscollege. co.za. 1.3. Ensure that a copy of the official government order or proof of payment is attached to the registration form. 1.4. The registration office will forward a receipt of registration to the email address above. If you do not receive a receipt of registration within 24 hours, please contact us on 0861 727 726. 2. PAYMENTS: 2.1. All invoices will be issued on the first day of a course. 2.2. Banking details: Pro-Active Public Services College (Pty) Ltd, Bank: Nedbank, Branch: Business Pretoria 149 745, Account: 149 721 7709. Alternative backing details: Pro-Active Public Services College (Pty) Ltd, Bank: Standard Bank, Branch: Centurion 012 645, Account: 410 272 558. Reference: Your name and surname. 2.3. Treasury Regulations, Section 8.2.3 (Section 38(1)(f) and 76(4)(b) of the PFMA) states that: Unless determined otherwise in a contract or other agreement, all payments due to creditors must be settled within 30 days from receipt of an invoice. Accordingly, Pro-Active College requires that all accounts are settled within 30 days of the invoice date. Interest and administration fees will be charged where invoices are not settled within 30 days of the invoice date. 2.4. Pro-Active College reserves the right to refuse admission where evidence of full payment or an official government order cannot be shown. 2.5. Certificates will only be issued once learners have been found competent and full payment has been received. ORGANISATION RESPONSIBLE FOR ACCOUNT Organisation: Directorate: Postal Address: TRAINING COORDINATOR Name and Surname: Tel/Cell: Email Invoice To: Order Number: TERMS AND CONDITIONS 3. CANCELLATIONS/POSTPONEMENTS: 3.1. Pro-Active College must be notified in writing (register@pscollege. co.za) should a client wish to cancel/postpone a registration. 3.2. Cancellations/postponements must be done no later than 7 days before a course starts. A cancellation fee will be levied for cancellations/ postponements received later than 7 days prior to the course to cover costs incurred. 3.3. It is the responsibility of the client to ensure that Pro-Active College has received notification of any cancellations or postponements. 3.4. Pro-Active College s liability in the event of the cancellation or rescheduling of a course will be limited to a refund of the course fees should the learner not be able to attend the rescheduled course. 3.5. In the case of cancellation or postponement of a course, Pro-Active College will not be liable for any incidental costs such as accommodation or travel costs that were incurred by a client in relation to the intended course. 4. MISCELLANEOUS 4.1. Substitute learners are allowed. 4.2. Learners are responsible for their own travel and accommodation arrangements, as well as all incidental costs such as telephone calls, drinks, room service, food (except for lunches provided), etc. 4.3. Pro-Active Public Services College reserves the right to change the presentation, content or facilitator for a course. 4.4. For the purpose of these terms and conditions, the following definition applies: Pro-Active College refers to Pro-Active Public Services College (Pty) Ltd (1993/04687/07), registered in the Republic of South Africa. APPROVAL OF COURSE REGISTRATION I, the undersigned approving authority, hereby declare that: (1) I have read and understand all the terms and conditions of this registration; (2) all the information provided in the Course Registration Form is true, correct and complete; (3) my typed initials and surname, in the signature block in the APPROVAL OF COURSE REGISTRATION section of the Course Registration Form, serves as my signature and denotes the making of such declarations, requests, statements, verifications and certifications to the same extent and effect as my actual signature in such signature block; and (4) I have the necessary authority to approve this course registration. I further accept responsibility for full payment of the registration fee, without prejudice. Name and Surname: Email: Designation: Signature: SUBMIT REGISTRATION Version 2016/07 Training Brochure Page 1 of 30 1

Pro-Active Public Services College CONTACT US TODAY We offer skills transfer interventions in all nine provinces of South Africa. Contact your sales executive to learn more. Limpopo Kagiso Manota Cell: 082 799 6945 Email: kagiso@pscollege.co.za North West Province Miroslav Tadej Cell: 072 067 0898 Email: africa@pscollege.co.za Gauteng Buhle Madulini Cell: 079 529 6230 Email: buhle@pscollege.co.za Mpumalanga Kagiso Manota Cell: 082 799 6945 Email: kagiso@pscollege.co.za Northern Cape Miroslav Tadej Cell: 072 067 0898 Email: africa@pscollege.co.za Free State Miroslav Tadej Cell: 072 067 0898 Email: africa@pscollege.co.za KwaZulu-Natal Sihle Sibiya Cell: 071 326 1199 Email: sihle@pscollege.co.za Western Cape Deon de Klerk Cell: 083 284 4579 Email: cape@pscollege.co.za Eastern Cape Buhle Madulini Cell: 079 529 6230 Email: buhle@pscollege.co.za SALES SUPPORT Quotations Thea de Ridder Registrations Annalize Koekemoer Email: request@pscollege.co.za Email: register@pscollege.co.za