www.siemens.com/learningcloud Training Catalog Siemens Power Academy Energy Management Software 1
Table of Contents Product Training Focus EnergyIP Platform Smart Grid Applications Data Analytics Adapters Energy Solutions emeter University Name Change 2 emeter University has a new name. We e are now called Siemens Power Academy Energy Management Software. We have merged with a much larger Siemens organization and as a result we can offer you more learning opportunities, specialized curricula and on-demand learning. Our new training products have been designed with you in mind. We know that each person on your team uses our software to complete a variety of tasks each day. And, because it s difficult to manage your software systems and get away for a week of training we have designed many options for delivering training to you while you meet the daily demands of your job. We invite you to explore our programs, our on-demand content and our curriculum roadmaps and chart the path that meets your learning needs. Email: SGAppsTraining.ic@siemens.com Telephone: (650) 227--7770 www.siemens.com/learningondemand Table of Contents 2 A Hybrid Approach to Learning 3 Learning On-Demand 4 Role-Based Curricula 6 Billing Analyst 7 New End-User 8 Report Writer 9 System Administrator 10 Siemens Partner Certification: Implementation 11 Siemens Partner Certification: App Developer 12 Task Support Tool 13 Validation Analyst 14 Web Administrator 15 Contacts 16 2
A Hybrid Approach to Learning At your request, we have developed a variety of training delivery options to meet your training needs. From self-paced online learning to fully customized courses and delivery modes, our training is designed for companies around the globe. Because we want you to remember and apply what you learn, all of our training options are experiential in nature. This means you won t be passively sitting in a classroom; you ll be actively interacting with instructors and peers, experiencing live demonstrations, engaging in hands-on individual and group exercises and applying what you learn back on the job. Here s what you will see in this catalog: Two Instructor-Led Options All classroom based courses are conducted by an instructor and includes a student guide, and hands on labs. We can bring the class to your site or you can receive the training virtually. 1. Onsite Instructor-led Training From two days to 10 days these in-person courses teach essential skills, methods and tools for improving process, product, and business performance. These courses are great if you want live learning with the physical presence of an expert instructor. 2. Virtual Instructor-led Training From a few hours to a few days these in-person courses combine online self-study with a virtual classroom experience. Students and instructor use a webcam to see each other and the entire class. The class also share workspace from PowerPoint slides, break-out session results, demonstrations and the hands-on labs. Self-Paced Options Our self paced options include web enabled learning available 24 x 7 in the Siemens Learning Cloud. Receive bite-sized learning from Siemens Product Managers, Experts and Field Personnel. An affordable option for those who need flexibility but don t want to sacrifice quality. Elearning Interactive web-based training courses that include product overviews, dataflow, functionality, procedures and demonstrations. The more technical elearning also includes product simulations. Video On-demand Web-enabled video features Siemens Product Managers and Industry Experts who discuss energy products and energy management solutions. There are three series; Overviews, New Product Introduction and Thought Leadership. Task Tools Web enabled support for Validation, Billing and Administration of the EnergyIP platform. Includes, codes, procedures, troubleshooting and overviews. Webinar Series Monthly virtual events focusing on core technologies and recent support issues. 3
Learning On-Demand Learn anytime, anywhere by connecting to the Siemens Learning Cloud. Whether it s a recorded video on the basics or detailed product training, you'll find comprehensive, ondemand resources to meet your learning needs just in time. Siemens Learning Cloud allows you to keep current on the latest technology and provides a flexible solution to learn during down time. Our on-demand content makes it easy for you to learn anytime, anywhere; connect with Siemens experts worldwide and access our innovative operations task tools. Finding and learning the content that is most relevant to you and delivered by subject matter experts has never been easier. Here s what you ll see in the Learning Cloud: Our learning content is organized in small nuggets allowing you to learn at your own pace. Formats include: Elearning Video on-demand Best practice articles Product demonstrations Troubleshooting labs Web-enabled tools Video On-demand Thought Leadership Series Expert discussion forum You can access our ever growing collection of content by subscription 24x7, 365 days. Contact us for more information. I just watched the architecture course with Vikas Walia, and I learned a lot. I like the Learning Cloud because I can learn when I have time and I find something new each time I login. -Cloud Subscriber Utility Industry Overview Web-based Training 4
Anytime, Anywhere, Anyplace Our learning content has been designed into learning bytes; short, concise tips and instructions that provide quick answers, clarity and insight in to specific features and functions of our technologies. Designed for immediate impact and taught by subject matter experts, these bytes will assist you in becoming more proficient in managing your system software. You can learn when you want in the office or on the go. Some of our most popular titles are list below. Top 10 Favorites The votes are in and our subscribers like the following top 10 Learning Cloud Titles the best: 1. Introduction to EnergyIP 8 2. EnergyIP Delta 7.6 8 3. Calculating the Billing Window 7.6 4. Security Architecture 8 5. Under the Hood 8 6. Reports using BIRT 7. Analytics 8. Instructor Discussion Forums 9. Graphical Editing Workbook 7.2 10. Validation Process 7.6 New Video On-Demand Our new videos are delivered by our industry experts including Product Management, Engineering and Leadership. Our newest offerings include: SAP Adapter 4.1 Equipment Load Management Cloud ELM Energy Engage Mobile IT-OT Solutions -Communities -Renewable Energy -SmartGrid Core Technology Series EnergyIP 8.2 Our EnergyIP 8.2 content includes videos, web based training, tools and demonstrations. Introduction to EnergyIP 8.2 On-the-Job Task Tools Our just in time job support tools can help experts and novices alike complete the tasks associated with running EnergyIP in a production environment. The tool acts as a second screen and supports the following tasks: User Interface System Console Synchronization Data Collection Data Delivery Data Transfer Data Migration Billing Tool Procedures Error Codes Troubleshooting Validation Tool Procedures Fail Codes Service Requests Troubleshooting SysAdmin Tool Monitoring Upgrades Escalations 5
Role Based Curriculum Roadmap Our role-based curriculum roadmaps are designed to enable end users to use our software on the job. Each curricula is organized in pre-requisite order to build on each topic thereby saving you time. Roadmaps can be completed with a quarter or courses can be taken at a ore leisurely pace. Each portion of the curriculum you complete is documented and managed for you in our Learning Cloud systems. The curriculum is organized by typical job roles so that you may quickly identify what courses you need to take. For example, our New End-User curriculum takes new employees, or an existing employee moving on to move technical roles with EnergyIP, and gives them the foundation to not only understand EnergyIP core concepts, but to begin using the platform in their daily jobs as quickly as possible. Job Roles Billing Analyst End User Report Writer System Administrator System Implementer Validation Analyst Web Content Administrator Web Integration Web Customer Support Overview Our curriculum roadmaps are divided into four sections. Each section builds on the previous section as indicated below: On-Demand Introductory concept courses are available on-demand. These elearning modules provide you with a conceptual overview and typical practices employed when using our software. These self-paced modules can be accessed 24x7, anytime and in any order, via the Learning Cloud Starting with Introductory Concepts, students learn what EnergyIP is and how to navigate around the user interface through interactive e-learning modules that combine graphics, text, and narration. Instructor-led Role-based courses combine theory with application of skills through interactive hands-on labs under the guidance of a master instructor. Courses are either offered at your location, in one of our training centers, or through our virtual classroom tool. Next, students will progress on to the specific role-based course where learners dive into core concepts and procedural practices when using our products on the job. On-Demand Core Technology courses provide students with an in-depth understanding of synchronization, data collection, data delivery and data transfer services. These technical courses are delivered by our Product Managers and Engineers. All of these resources are available on-demand 24x7. The Core Technologies series is designed to provide EnergyIP users with just-in-time technical knowledge of product components, specifications Instructor-led Advanced Courses provide a path for students to advance their skills and further their career development by taking advanced technical courses, such as SAP Adapter or DRMS. Advanced courses are also available anytime and have technical prerequisites. 6
Billing Analyst Curriculum The Billing Analyst Curriculum is designed to provide EnergyIP billing analysts with the skills and knowledge required to understand, configure, monitor and troubleshoot the EnergyIP standard billing applications in a production environment. Course Descriptions Introduction to EnergyIP Learn about the platform, applications and adapters. Elearning 10 min EnergyIP User Interface Learn to navigate the EnergyIP User Interface. Elearning 10 min Calculate the Billing Window Learn core concepts and the procedures to calculate read windows. Elearning 10 min Billing Process Overview Learn about the data flow from AMI to billing. Elearning 10 min Billing Task Tool Use this web enabled tool to support new billing analysts with EIP steps, codes and troubleshooting while on the job. Web tool Varies Billing Analyst Course Learn about managing the billing operations using EnergyIP in this instructor-led onsite course. You will focus on SDPs, requests, events, cycles and troubleshooting. You will also be introduced to the Billing Task Tool. Virtual Instructor-led Data Delivery Learn the core concepts of data delivery with EnergyIP. Video on-demand 10 min Service Requests Learn the core concepts of service requests and watch how to create a service request. Demonstration 10 min Graphical Editor Learn how to use the graphical editor by following procedures and screen shots. Workbook Varied 7
New End User Curriculum The End User Curriculum is designed to provide new business users and operations team members with foundational knowledge that will enhance your ability to make key decisions during an EnergyIP implementation. It covers concepts for implementing EnergyIP and features labs and expert discussions. Course Descriptions Introduction to EnergyIP Learn about the platform, applications and adapters. Elearning 10 min EnergyIP User Interface Learn to navigate the EnergyIP User Interface. Elearning 10 min Foundations Toolkit Learn about the EnergyIP Platform, the data management processes, best practices and options for your implementation. Includes formal lecture, demonstrations, hands-on labs and expert discussion. User Acceptance Testing This webinar informs your operations team on best practices for conducting user acceptance testing prior to go live. Elearning, videos, animations, documents and implementation best practices Virtual Instructor-led Varies 2 hours Validation Analyst Course Learn about managing register reads, interval reads and the best practices for troubleshooting the data management process. You will be introduced to the Validation Task Tool. Virtual Instructor led Billing Analyst Course Learn about managing the billing operations using EnergyIP in this instructorled onsite course. You will focus on SDPs, requests, events, cycles and troubleshooting. You will be introduced to the Billing Task Tool. Virtual Instructor led System Administration Course Learn how to monitor, configure, upgrade and integrate EnergyIP in a production environment. Learn troubleshooting techniques for resolving escalations and preparing customer support tickets. You will be introduced to the System Administration User Guide. Virtual Instructor led 8
Report Writer Curriculum The Report Writer Curriculum is designed to provide report analysts with key Analytics Foundation concepts and procedures for managing utility data and accessing usage reports. Course Descriptions Introduction to EnergyIP Learn about the platform, applications and adapters. Elearning 10 min EnergyIP User Interface Learn to navigate the EnergyIP User Interface. Elearning 10 min Revenue Protection Learn how to prevent and detect non technical losses and stop revenue leakage with the Revenue Protection Application. Elearning 10 min Equipment Load Management Learn about the features of the Equipment Load Manager including load transformer concepts, unplanned usage and core functionality. Elearning 1 hour Analytics Foundation Course Learn how the EnergyIP Analytics Foundation integrates data across many platforms and returns enterprise usage reports for managing utility operations. Instructor led 2 days Synchronization Learn about the EnergyIP core technology of synchronization from Siemens Engineering 1 hour Data Collection Learn about the EnergyIP core technology of Data Collection from Siemens Engineering 1 hour Data Delivery Learn about the EnergyIP core technology of Data Delivery from Siemens Engineering 1 hour Report Using BIRT Learn how to run custom reports using BIRT. Elearning 2 hours Data Transfer Learn about the EnergyIP core technology of Data Delivery from Siemens Engineering 2 days 9
System Administrator Curriculum The System Administrator Curriculum is designed to provide EnergyIP System Administrators and Solution Consultants with the skills and knowledge required to run and monitor the functionalities provided with the core EnergyIP product in a production environment. Course Descriptions Introduction to EnergyIP Learn about the platform, applications and adapters. Elearning 10 min EnergyIP User Interface Learn to navigate the EnergyIP User Interface. Elearning 10 min SysAdmin Guide Guide to managing the EnergyIP environment daily and monthly. Workbook Open System Administration Course Learn how to monitor, configure, upgrade and integrate EnergyIP in a production environment. Learn troubleshooting techniques for resolving escalations and preparing customer support tickets. You will also be introduced to the System Administration Task Tool. Virtual Instructor-led Synchronization Learn about the EnergyIP core technology of synchronization from Siemens Engineering 1 hour Data Collection Learn about the EnergyIP core technology of Data Collection from Siemens Engineering 1 hour Data Delivery Learn about the EnergyIP core technology of Data Delivery from Siemens Engineering 1 hour SAP Adapter Learn about the SAP Adapter, its architecture, configurations and the data interactions between SAP, AMI and core EnergyIP systems. Instructor led 3 days Analytics Learn how the EnergyIP Analytics Foundation integrates data across many platforms and returns enterprise usage reports for managing utility operations. Instructor led 2 days 10
Siemens Partner Certification: Implementation Siemens Partner Certification Course meets for 20 hours a week over 4 weeks. It prepares approved System Implementation Partners to install and configure EnergyIP based on the project specification document. It includes formal lecture, labs, discussion forums and self study. Each student must pass a final certification exam at the end of the course. Partner Course Descriptions Introduction to EnergyIP Learn about the platform, applications and adapters. Elearning 10 min EnergyIP User Interface Learn to navigate the EnergyIP User Interface. Elearning 10 min Core Technology Series Learn about the EnergyIP core technologies from Siemens Engineering including product overviews, component views, dataflow, technical specifications and underlying technologies. 4 hours emeter Business Objects Learn how emeter Business Objects (ebos) are used at the EnergyIP platform s data access layer and how ebos reduce the complexity of accessing multiple data sources. Elearning 15 minutes Partner Certification (System Implementer) Learn how to implement and configure EnergyIP at a customer site based on the Project Specification Document. Course includes hands on labs, expert coaching and certification exams. Virtual Instructor-led 80 hours Data Transfer Service Learn about the EnergyIP core technology of synchronization from Siemens Engineering 1 hour Security Framework Learn about the EnergyIP core technology of Data Collection from Siemens Engineering Elearning 10 min SAP Adapter Learn about the SAP Adapter, its architecture, configurations and the data interactions between SAP, AMI and core EnergyIP systems. Instructor led 3 days Analytics Learn how the EnergyIP Analytics Foundation integrates data across many platforms and returns enterprise usage reports for managing utility operations. Instructor led 2 days 11
Siemens Partner Certification: App Developer Siemens Partner Application Developer Curriculum is an instructor-led course and engineering lab that meets for 8 days. It certifies approved Technology Partners to build stand alone applications on EnergyIP 8.2. Each student must pass a final certification exam at the end of the course. Partner Course Descriptions System Implementer Certification Course Learn how to implement and configure EnergyIP at a customer site based on the Project Specification Document. Course includes hands on labs, expert coaching and certification exams. Virtual Instructor-led 80 hours Application Developer Back End Certification Learn to configure and manage back end services for building new applications on EnergyIP 8.2. Instructor-led 5 days Application Developer User Interface Certification Learn to develop and manage the user interface for new applications built on EnergyIP 8.2. Instructor-led 3 days 12
Task Support Tool for Operations Analysts The Task Support Tool has been developed to help billing and validation analysts find just the right EnergyIP information while on-the-job. The Task Tool is designed to deliver training and just-in-time information in small learning bytes. The byte-sized content includes lists, tips, troubleshooting details and short videos that are aligned to an analyst s daily workflow. Better yet, the web enabled Task Support Tool was designed to be used as a second screen window on one of your office monitors or it can be taken on the road with a phone or tablet. Main Menu: Select your role to see content like overviews, procedures and reference data sheets with deep links to emeter docs. When you click below the main menu you have access to all the task information. It has been organized by task and includes the description, resources, docs and show me video options. You can select any of the options just when you need them. Resources such as the Error Codes are downloadable in PDF format for viewing and printing across multiple devices. Technical information and reference documents are linked to their host sites where the latest, most up to date copies can be found. Procedures for Billing and Validation Analyst roles include Show Me videos that walk you through a process step by step. These short videos allow you to immediately apply the learning by following along when using a second screen like phone, monitor or tablet. The ask Support Tool provides information and learning specifically for Billing and Validation Analysts including: Role Billing Analyst Billing Procedures Calculate the Billing Window Handling Exceptions Error Codes Role Validation Analyst Validation, Estimation, and Editing Procedures Managing Service Requests Types of Validation and Estimation Fail Codes There s no need to search for information. The tool provided small nuggets of key data just when I needed it. - Ragini, Siemens India 13
Validation Analyst Curriculum The Validation Analyst Curriculum is designed to provide EnergyIP validation analysts with the skills and knowledge required to understand, configure, monitor and troubleshoot the EnergyIP standard validation applications in a production environment. Course Descriptions Introduction to EnergyIP Learn about the platform, applications and adapters. Elearning 10 min Foundations Toolkit Learn about the EnergyIP Platform, the data management processes, best practices and options for your implementation. Includes formal lecture, demonstrations, hands-on labs and expert discussion. Elearning, videos, animations, documents and implementation best practices Varies Fault Codes Learn about data fault codes and EnergyIP troubleshooting. Elearning 10 min Service Requests Learn the core concepts of service requests and watch how to create a service request. Demonstration 10 min Validation Analyst Course Learn about managing reads data using EnergyIP in this instructor-led onsite course. You will focus on validation, estimation, editing and troubleshooting. You will also be introduced to the Validation Task Tool. Virtual Instructorled Validation Task Tool Use this web enabled tool to support new validation analysts with EIP steps, codes and troubleshooting while on the job. Web tool Varies Data Collection Learn the core concepts of data collection with EnergyIP. Video on demand 1 hour Data Delivery Learn the core concepts of data delivery with EnergyIP. Video on-demand 1 Hour Graphical Editor Learn how to use the graphical editor by following procedures and screen shots. Workbook Varied Meter Read Processing Learn about the basic data import functions and processing sequences. Understand the interactions between meters, AMI Adapters and EnergyIP. Instructor-led 2 days 14
Web Administrator Curriculum The Web Administrator Curriculum enables three roles to manage and integrate Energy Engage with the EnergyIP Platform. The three roles include: Customer support, Content Administration and Web Integration. Course Descriptions Introduction to EnergyIP Learn about the platform, applications and adapters. Elearning 10 min EnergyIP User Interface Learn to navigate the EnergyIP User Interface. Elearning 10 min Energy Engage This webinar provides an overview of Energy Engage. Elearning 10 min Energy Engage Mobile This product demonstration provides an overview of the Energy Engage Mobile user interface and key features. Elearning 10 Min Customer Support Course Learn how to answer customer inquiries using the Energy Engage Web Portal. Includes formal lecture, hands-on and discussion. Instructor led Content Administration Course Learn how to customize and update the Energy Engage Web Portal. Includes formal lecture, hands-on and discussion. Instructor led Web Integration Course Learn how to integrate Energy Engage with EnergyIP and manage the data.. Includes formal lecture, hands-on and discussion. Instructor led 15
Learning Customer Support Contact Us Send us a note or give us a call. We love to hear about your learning experience and are happy to answer all of your questions. Whether you are having browser issues or you just want to brainstorm custom development options to meet your training needs we want to hear from you. +1 (650) -227-7770 SGAppsTraining.ic@siemens.com Siemens Energy Management Training 4000 East Third Avenue Suite 400 Foster City, CA 94404 USA www.siemens.com/learningondemand Purchase Training To purchase training contact your account executive; or email us and we will get you connected. Free Month Trial To request a free month trial to the Learning Cloud email us. Technical Training Support To resolve a Learning Cloud issue email us. Consulting and Custom Design To request a proposal for custom design or to discuss some options for meeting your business training needs contact us via email or give us a call. Websites https://siemenslearningcloud.edu20.com/ www.siemens.com/learningondemand 16