FACILITY SERVICES CUSTODIAL SERVICES. Custodial Service Cleaning Tasks and Frequencies (Service Standards) Page 1 of 8

of 8 The Custodial Service division of Facility Services provides the services required to ensure a clean and safe physical environment for all users of Academic and Administrative buildings. In addition, Custodial Services supports the smooth operation of the sporting events, conferences, summer camps, family day, Alumni weekend, exams and convocation. Custodial Services consists of 3 teams: Mid Team, East Team and our Night Team. Each team works closely with their staff to provide our customers with the highest possible service levels in support of their academic goals as well as our McMaster Community. Below is our list of all space categories assigned to Custodial Services, Each category includes a list of tasks and frequencies that is the minimum level of service we provides. CUSTODIAL SERVICES AUDITORIUM Clean trash container Clean all tables Dust reachable flat surfaces Sweep, dust mop floor (under seating) Damp spot mop floors Vacuum carpet Spot vacuum carpet Clean furniture arms and backs Restorative carpet care Strip and refinish vinyl floors monthly

of 8 HOSPITALITY DINING HALL/EATERY Empty all Waste Containers/Recycling Dust Mop all hard flooring Damp mop all hard flooring with Degreaser Vacuum Carpeting Replace all paper towel and soap dispensers Wash all waste containers Heavy scrub kitchen prep area Strip and refinish floor vinyl flooring Restorative carpet Care CLASSROOM WITH HARD FLOOR Clean all glass Spot mop floors Remove gum Strip and refinish floors As necessary CLASSROM WITH CARPET Vacuum carpet

of 8 Spot Vacuum carpet Wipe all tablets Clean trash container Dust reachable flat surfaces Clean Chalkboard Restorative floor care ENTRANCEWAYS Sweep outside ramp and landing Sweep, dust mop floors Clean all glass Vacuum all mats Disinfect contact areas (doorhandles etc) Steam clean/roll-up walk-off mats Strip and refinish floors monthly OFFICE WITH HARD FLOOR Sweep, dust mop floors Wipe door handles (where possible) Restorative floor care Clean interior windows Every 3 years

of 8 OFFICE WITH CARPET Vacuum Carpet Wipe door handles (where possible) Restorative carpet care Clean interior windows Every 3 years CORRIDORS WITH HARD FLOORING Auto-scrub Clean water fountains Dust Mop and Spot Mop Disinfect all water fountains Restorative floor care Daily CORRIDOR WITH CARPET Vacuum Carpet Clean water fountains Spot vacuum carpet Disinfect all water fountains Restorative Carpet Care

of 8 LABORATORY Sweep, dust mop floors Disinfect all non-clinical touch surfaces Strip and refinish floors WASHROOMS/HANDICAP Disinfect: toilet bowls, sinks and fixtures Clean mirrors Empty / reline: sanitary bag Waste receptacles Replenish soap, toilet tissue and paper towels Sweep and wash floors Clean/disinfect urinals Wipe partitions and doors Clean trash container Remove graffiti As needed As needed LOUNGE (Hard flooring/carpet /Recycling Vacuum carpet/damp mop floor Wash hard surface flooring Clean sinks Dust reachable flat surfaces Clean garbage containers Damp wipe tables and seating

of 8 STAIRWELLS Damp mop stairs and landings Back-Pack vacuum / sweep stairs and landings Damp wipe hand rails and handles ELEVATORS Sweep, dust mop floor Clean elevator tracks LIBRARY (HARD FLOOING/CARPET) Clean water fountains Clean water fountains Vacuum floor and straighten furniture Clean entrance door glass Restorative carpet care GYMNASIUM Auto-Scrub gym floor Daily Daily Daily 1 x per mth 1 x per year

of 8 LOCKER ROOM Waste/Recycling collection Clean all mirrors/glass Disinfect all touch surfaces Wipe down all countertops Dust locker tops Clean/Disinfect water fountains Sweep/dust mop floors Wet-mop/auto-scrub floor Strip and refinish floors SHOWER ROOM Clean /disinfect showers Remove debris from drains Polish Chrome 1 x per mth 1 x per mth annually or as required LECTURE THEATRE Replace Chalk Damp wipe lectern table Waste/Recycling collection Dust mop and damp mop Spot mop floor Damp wipe student desks Dust reachable flat surfaces As required or as needed SEMINAR/MEETING ROOMS (Hard flooring/carpet) Waste/Recylingcollectio Clean window ledges and sills Damp wipe table tops/furniture 5 x per day 5 x per day

of 8 Vacuum carpet (thorough) Spot vacuum carpet Damp wipe door handle Clean waste containers Restorative carpet care LABORATORIES Dust mop and damp mop floor Waste/Recycling collection Clean garbage containers Damp wipe flat surfaces Dust flat surface Replace chalk 1 x per mth 1 x per mth or as needed annually As needed