ICT@Duncraig user Guide

ICT@Duncraig user Guide 1

Contents ICT AT DUNCRAIG 3 SETTING UP THE DEVICE 3 CONNECTING THE SCHOOL WI-FI NETWORK 4 PROXY SERVER LOG ON 4 OFFICE 365 5 CLICKVIEW 7 CLICKVIEW ONLINE SIGN IN 7 ONLINE STORAGE 8 BACK UP 9 ICT WORK FLOW 9 INTERNET USAGE 11 CYBERSAFETY 11 ICT SUPPORT 12 USEFUL LINKS 12 APPENDIX 13 HOW TO TROUBLESHOOT CONNECTION ISSUES ON A MACBOOK 13 ICT RULES 14 PASSWORD MANAGEMENT 14 SEQTA FOR STUDENTS AND PARENTS 15 CONNECTING THE INTERNET AT SCHOOL IS A 2 STEP PROCESS 17 WINDOWS USERS 17 MACBOOK PRO AND AIR USERS 18 IPAD USERS 19 2

ICT at Duncraig ICT is used as a tool for learning which enables all students to have the opportunity to become competent, discriminating, creative and productive users of ICT. Students develop the knowledge, skills and capacity to select and use ICT to inquire, develop new understandings, create and communicate with others in order to participate effectively in society and achieve their academic goals. All students need to be able to operate, communicate, create, inquire, and recognise the ethical use of ICT in order to apply for jobs and to be a participating member of our community. Duncraig Senior High School is a BYOD school, students are requested to bring a parent funded device complying as closely as possible to the following specifications - Apple device 10 inch screen, approx. 10 hour battery life and running OSX 10.6 or above or IOS 8 or above OR Windows 8/10 device 10 inch screen, approx. 10 hour battery life and running version 8.1 or above. Students will be able to connect to our wireless if they complete a BYOD agreement. Parent Funded 1:1 Bundles are available through our partner in ICT Winthrop Australia. This package has been specifically arranged by Duncraig Senior High School. To purchase go directly to the Apple portal or the Lenova portal. Setting Up The Device Software/Apps installed All devices must have these software/apps installed for the teaching and learning program at Duncraig SHS: Note taking Recommended Microsoft Onenote - http://www.onenote.com/ PDF markup - Recommended Adobe Reader Cloud storage e.g. Dropbox or Google Drive or Copy Word processing Recommended Office 365 (Word) Spreadsheet Recommended Office 365 (Excel) Presentation Recommended Office 365 (Powerpoint) Image editing e.g. iphoto or Photo Gallery or Photoshop Video editing e.g. imovie or Movie Maker Web browser e.g. Safari or Chrome or Firefox or Internet Explorer Online accounts (e.g. Onedrive, Dropbox, Google Drive, etc) can be created privately or at school with the students education email account (first.last@student.education.wa.edu.au) 3

Connecting the school Wi-Fi network The school will issue students with a Username and Password for the local area network. The Username will be first.last name. Students will be able to log on to school computers and connect devices to our wireless with this Username and Password. The Password needs to be changed every term. You can change your password through the Education Department portal (http://portal.det.wa.edu.au) on your device or on a school windows computer. Details must then be updated in your devices applications such as email and proxy settings. See Password Management for tips on a secure password. Note: When logging on to the wireless with an ipad or Windows device add the domain blue\ before the username. E.g. blue\john.smith27 Proxy Server log on The school internet traffic is monitored through a proxy server to filter sites and manage data flow. These details will need to be added in the wireless settings. Proxy setup for ipad Settings/Wi Fi/ WIRELESS-2.4 or 5 > HTTP Proxy/ Auto or Manual/10.129.33.77/8080 Proxy setup for Apple Laptop (Appendix locations for more information) Choose Apple menu > System Preferences, and then click Network. Choose the network service you use from the list, Ethernet or AirPort for example. Click Advanced, and then click Proxies. Auto proxy discovery or Manual/10.129.33.77/8080 Proxy setup for Windows 8 SETTINGS/NETWORK/PROXY set to Auto or In the Manual Proxy section enter 10.129.33.77 as the HTTP Proxy Enter 8080 as the Port setting Click OK to accept this change SEE APPENDIX for more info Proxy Identification You will then be challenged by the proxy server. Enter your network credentials with blue\ in front of your username. ipad you will have to do this for HTTP and HTTPS. Open your browser (Safari, Firefox, Chrome or IE) then go to a website e.g. google.com to check you can access the internet. 4

Office 365 All students have access to Office 365 while at Duncraig SHS. Student email and calendar has been extended at your school to include a range of extra free services, in particular: : OneDrive: 1 Terabyte of online file storage per student; MS Office Online applications: online versions of Word, Excel, PowerPoint and OneNote that can be accessed anywhere via web browser; ProPlus: download and install the full MS Office suite on up to 5 PCs or Macs and 5 tablets or smartphones. There is no charge for using these services and once your account is set up, they are accessed through your student email address and password. Detailed guides on using the services can be found on the Microsoft website. Student Guide to Microsoft Office 365 Services How to get started: What you will need your Network Credentials allocated to you at school: username: first.last password: XXXXXXXXX (at least 6 characters, capital and number) (Confidential Information DO NOT SHARE) Open a browser then: 1. Log in to the Department Portal at: http://portal.det.wa.edu.au/ 2. Click on the email and calendar icon: to launch Office 365 3. If you have previously used the Office365 student email service here, you will be familiar with the screen layout but, if not, click on the App Launcher grid icon at top left of any screen to display and launch the available applications: 4. When you first use these services you will be led through a setup process to configure the storage (OneDrive) and applications such as Word, Excel and PowerPoint for your personal use. 5. You can now access these services through any web browser on any device with a good internet connection. 5

ProPlus: How to install Microsoft Office on a student s home computer or portable device Students can now download up to 5 free copies of the Microsoft Office Suite to their personal home computers (Mac or PC), and a further 5 copies to tablets or smartphones. How to begin: 6. On the computer you want to install Office 365 log in to the Department Portal at http://portal.det.wa.edu.au/ 7. Click on the email and calendar icon to launch Office 365 8. Click on Office 365 at the top left of the screen: 9. Click on the Install Now button at middle right of screen to launch the download and installation process (note you may want to un tick the Bing and MSN homepage options before starting). 10. You will be asked to acknowledge various warnings and conditions and agree to allowing the program to make changes. If, having given all the required positive answers, you encounter an error message or fail to get a message showing the progress of the installation, use the Troubleshoot installation link located under the Install button on the screen shown above, or else follow the links given in any error message. 11. You may need to relaunch the installation a couple of times if it at first fails to make the required connections but, with perseverance, the process should eventually complete as long as you are not trying to do it over the school network, which definitely won t work. 12. Once the installation has finished, you should have a full suite of MS Office applications available on your computer. These programs can be launched in the usual way (e.g. from the Start button on a PC) Installing Applications on a tablet or smartphone Navigate to the appropriate store to search for and download the Word, Excel, PowerPoint, or OneNote apps: Android devices: Google Play Store Apple devices: Apple App Store Windows Phone or Windows 10 device: Windows Store Detailed guides to obtaining and installing the software on phones and tablets can be found at on the Microsoft support site ( https://support.office.com/en US/article/Office 365 mobile setup Help 7dabb6cb 0046 40b6 81fe 767e0b1f014f ). 6

Who can use these downloaded applications? Once the MS Office suite is installed on a computer or tablet, it is available to any user of that device. The Department of Education s licence with Microsoft allows for this as long as 50% or more of the usage is by a student or staff member of the Department. Clickview All students have access to Clickview while at Duncraig SHS making it easy for teachers to find and share curriculum-relevant videos with their students. Go to https://clickview.duncraigshs.wa.edu.au/ Log in using username and password Note:If you get the screen below use your school email First.lastname@student.education.wa.edu.au All roads end at http:/ /online.clickview.com.au/mylibrary 7

Online Storage Students set up cloud storage account(s) using their education email account to help submit work to teachers. All work stored on the cloud must be backed up (See Backup) https://www.dropbox.com/help for more information. Share file created on your device and stored in the Cloud eg Dropbox by email or link. Online LMS (Learning Management System) SEQTA DSHSs LMS is used to deliver content, information and for students to submit work for assessment. Students log in at https://sa.duncraigshs.wa.edu.au/ using their network credentials please see your teacher if you cannot log on. Parents can view content and information through their portal at https://pa.duncraigshs.wa.edu.au/. Logon information will be posted out in Term One. See appendix for more information. 8

Back up Remember to save your work every week to a computer. There are a range of ways to back up your device choose the one that works for your device: Hard drive - http://electronics.howstuffworks.com/how-to-tech/how-to-back-up-hard-drive1.htm Cloud storage - http://en.wikipedia.org/wiki/cloud_storage itunes: How to back up your ipad http://support.apple.com/kb/ht1766 ICT Work Flow DISTRIBUTION - Teachers will use a wide range of platforms to deliver educational content using IT in the Classroom. These may include: SEQTA LEARN - https://sa.duncraigshs.wa.edu.au/ (See appendix for more information) Teachers may set up their own distribution system - Websites, Blogs and VLEs (eg Edmondo) Cloud storage - Dropbox, Google Drive, Office 365, Copy, etc. Email information to students using the DET student email address - Email Distribution lists. Electronic text books - e.g. Pearson, Mymaths, ibooks - created in ibooks Author. Textbooks and text files in PDF can be downloaded to your devices. COLLABORATION - Students use Evernote, Dropbox, Moodle, web2 tools like Padlet. and email through the browser. Education email accounts should be used to set up accounts. 9

RESEARCH AND REVIEW - Browse the web using a browser Safari/IE/Firefox/Chrome. Note take with Evernote/Onenote as it makes it easy to remember things big and small from your everyday life using your computer, phone, tablet and the web. Students should create an account with their education email account. CREATE - Students use a range of installed and purchased apps to complete tasks, see software required above. The most important will be a word processor e.g. Word on Laptops or Windows 8 devices, Pages on an ipad or Pages/Word on an Apple laptop. SUBMIT - Upload images, links or files to SEQTA, Turnitin or email directly to teachers. SUBMITTING WORK ONLINE through SEQTA Log on to SEQTA Go to Assessments Go to Upcoming Add text, images, a link or upload a file SUBMITTING WORK ONLINE through Turnitin Log on to Turnitin Go to your class page Go to the Assignment and submit your file 10

FEEDBACK Teachers may print out work and write feedback or give electronic feedback via SEQTA, Turnitin or email. SEQTA, Turnitin, Microsoft Word and Adobe Reader allow comments to be added and the document can be sent back to the student. Internet usage Personal Computer Usage policy (Extract) Internet access is expensive and has been provided to assist students' education. Students must use it only with permission, and not in any unauthorised way. Students will have a monthly limit and risk losing access if they go over that limit. Senior School students will be allocated 2Gb and Lower School students 1Gb. Certain subject areas may be granted additional access. Ultimately, it is the responsibility of individual students to ensure their behaviour does not contravene school rules or rules imposed by parents/guardians. The school is aware that definitions of "offensive" and "inappropriate" will vary considerably between cultures and individuals. The school is also aware that no security system is perfect and that there is always the possibility of inappropriate material, intentionally and unintentionally, being obtained and displayed. Students must not deliberately enter or remain in any site that has any of the following content: Nudity, obscene language or discussion intended to provoke a sexual response Violence Information about committing any crime Information about making or using weapons, booby traps, dangerous practical jokes or "revenge" activities Students must: Follow school guidelines and procedures when preparing materials for publication on the web Not use material from other websites unless they have permission from the person who created the material. If unsure, they should check with their teacher Not access any other material that their parents or guardians have forbidden them to see. If students encounter any such site, they must immediately turn off the personal computer and notify a teacher. They should not show the site to their friends first. Cybersafety Staying safe online Keep your profile set to private and check your settings regularly. Don't share personal information, and protect yourself from strangers online. Think about your personal safety before you 'check in' or use location based services. Manage your digital reputation responsibly. Respect others and look after each other online. Dealing with cyberbullying Block the cyberbully. 11

Take a screenshot as evidence of the cyberbullying. Report offensive material to your teacher or parent/guardian. Talk to a friend or trusted adult. For more help, call the Kids Helpline (1800 55 1800) or contact the police (131 444 for non-urgent matters or 000 for emergencies). More information: https://esafety.gov.au/complaints-and-reporting https://esafety.gov.au/esafety-information/esafetyissues https://esafety.gov.au/esafety-information/get-help https://esafety.gov.au/esafety-information/games-appsand-social-networking ICT Support What do you do if your device does not work or you cannot connect to the school wireless? 1. Follow the help charts on the classroom wall for connectivity issues (See Appendix) 2. Teachers can unlock accounts and reset passwords 3. IT Mentors in each Learning Area can assist with software issues 4. IT support staff located in the Maths Building can assess physical damage and assist with other issues such as software installation and re-imaging 5. For devices purchased through Winthrop lodge a warranty or insurance claim at Network Support 6. For devices purchased elsewhere you need to return the device to the vendor if in warranty Online support ipad - IOS - http://www.apple.com/au/support/ipad/essentials/ Apple laptop - OSX - http://www.apple.com/au/support/osx/ Windows 8 - http://support.microsoft.com/find-solutions/windows/windows-8/ Useful Links Apple User Guide http://www.apple.com/au/support/ipad/ http://www.ipadsforeducation.vic.edu.au/ http://www.techradar.com/au/news/software/operating-systems/50-windows-8-tips-tricks-andsecrets-1028220 12

Appendix How to troubleshoot connection issues on a Macbook 13

ICT Rules Password Management Treat your password like your toothbrush. Don t let anybody else use it, and get a new one every six months Clifford Stoll To connect to our network, access email and manage your online accounts you will need usernames and passwords. This process will be with you for the rest of your life. It pays to create a secure password that you can remember. Here are some tips from thegeekstuff.com Following two rules are bare minimal that you should follow while creating a password. Rule 1 Password Length: Stick with passwords that are at least 8 characters in length. The more character in the passwords is better, as the time taken to crack the password by an attacker will be longer. 10 characters or longer are better. Rule 2 Password Complexity: Should contain at least one character from each of the following group. At least 4 characters in your passwords should be each one of the following. Lower case alphabets Upper case alphabets Numbers Special Characters I call the above two rules combined as 8 4 Rule (Eight Four Rule): 14

8 = 8 characters minimum length 4 = 1 lower case + 1 upper case + 1 number + 1 special character. More at: http://www.thegeekstuff.com/2008/06/the-ultimate-guide-for-creating-strong-passwords/ http://windows.microsoft.com/en-au/windows-vista/tips-for-creating-a-strong-password https://www.google.com.au/goodtoknow/online-safety/passwords/ SEQTA for Students and Parents A Student s Guide to SEQTA SEQTA is your new online learning environment at Duncraig SHS. You have access to many features including course information and current homework. Other features are being developed for you and will be available soon. 1. SEQTA can be accessed from the following URLs. Students https://sa.duncraigshs.wa.edu.au/ Parents https://pa.duncraigshs.wa.edu.au/ 2. You will be prompted with a sign in box that asks you for your Username and Password Students: eg: Username Lillyanne.Smith Password ************ (as set by you) Parents: email with details is sent to you. 3. Once you launch SEQTA you can try many of it s features. The next image shows an example of a home screen. It looks and operates much like a website. Select tabs from the Menu on the left hand side. Students: https://sa.duncraigshs.wa.edu.au/ Parents: https://pa.duncraigshs.wa.edu.au/ 15

Features to Explore: Try some of the following MENU selections. Your teachers will add content to them as the school year progresses. If you select a course from the MENU the next screen will display information on lessons, resources and work. An example is shown below. 16

Connecting the Internet at school is a 2 Step process Windows USERS Step 1 - Connect the school Wi-Fi network The school will issue you with a Username and Password for the local area network. Slide out menu at right CHOOSE WIRELESS-2.4 OR WIRELESS-5 Enter details when prompted: Username blue\first.lastname Password - ************* (what you or your Form teacher entered) Step Two Connect to the proxy server The school internet traffic is monitored through a proxy server to filter sites and manage data flow. These details will need to be added in the wireless settings. SETTINGS/NETWORK/PROXY Recommended Use Automatically detect settings Enter details when prompted: Username blue\first.lastname If auto does not work try this manual setting: Password - ************* (what you or your Form teacher entered) Click save. Open Internet Explorer and check you can access the internet. 17

Macbook Pro and Air USERS Step 1 - Connect the school Wi-Fi network The school will issue you with a Username and Password for the local area network. CHOOSE WIRELESS-2.4 OR WIRELESS-5 Enter details when prompted: Username first.lastname Password - ************* (what you or your Form teacher entered) Look for this icon top right of your screen Congratulations you are half way there. You are connected when it appears in bold. Step Two Create a location Choose System Preferences from the Apple (apple) menu. Choose Network from the View menu. Choose Edit Locations... from the Location menu. Click the + icon to add a new location called School. STAY in SYSTEM PREFERENCES/NETWORK Step Three Connect to the proxy server The school internet traffic is monitored through a proxy server to filter sites and manage data flow. These details will need to be added in the wireless settings. Option 1 AUTO Option 2 Manual (Only use if Option 1 does not work) Click ok and Apply. School location is for school, automatic is for home. Open a browser (Safari/chrome,firefox) and check you can access the internet. 18

ipad USERS Step 1 - Connect the school Wi-Fi network The school will issue you with a Username and Password for the local area network. Note: When logging on to the wireless with an ipad or Windows 8 device add the domain blue\ before the username. E.g. blue\john.smith27 Go to settings choose wi-fi choose WIRELESS-2.4 or 5 Enter details when prompted: Username blue\first.lastname Password - ************* (what you or your Form teacher entered) Look for this icon top left of your screen are half way there. You are connected when it appears. Congratulations you Step Two - Connect to the proxy server The school internet traffic is monitored through a proxy server to filter sites and manage data flow. These details will need to be added in the wireless settings. Go to settings / choose wi-fi /choose i after connected wireless. WIRELESS-2.4 or 5 Option 1 AUTO Option 2 Manual (Only use if Option 1 does not work) Open Safari then enter details for HTTP and HTTPS: 1 2 Open a browser (Safari/chrome,firefox) and check you can access the internet. 19