OneDrive for Business User Guide

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OneDrive for Business User Guide Contents About OneDrive for Business and Office 365... 2 Storing University Information in the Cloud... 2 Signing in... 2 The Office 365 Interface... 3 The OneDrive for Business App... 3 Setting Timestamp Preferences... 4 Basic File Management... 5 Create, Upload, Sync and Preview Documents... 5 Working with Files... 6 Deleting and Restoring Documents... 6 Restore a Previous Version of a Document...7 Using OneDrive to Collaborate... 8 How to Share Files... 8 Get a Link to Share a Document... 9 Share a Folder... 9 Quickly Share a Document with Everyone... 9 Change or Remove Share Permissions... 9 View Documents Shared with You... 9 Emailing OneDrive Files as Attachment Links... 10 Working on OneDrive from a Local Folder... 10 Sync Client for Windows and MacOS... 10 Using the Sync Client... 11 Limits on Syncing OneDrive for Business... 12 Open OneDrive Documents from Office 2013 Applications... 13 Access OneDrive Files from your Mobile Device... 13 Office 365 Pro Plus Download... 15 Office for Mac Download... 15 Mobile and Tablet Versions... 15 Signing Out... 15 University of St Andrews Feb 2016 v1.6 CAPOD IT Training

About OneDrive for Business and Office 365 OneDrive for Business is a cloud-based file storage system with online editing and collaboration tools for Microsoft Office documents and is part of Office 365. The University of St Andrews provide staff and students access to Office 365 with their university accounts. This includes: OneDrive for Business Unlimited cloud based storage with the facility to edit documents online and share documents with anyone Office 365 Pro Plus full versions of Microsoft Office 365 Pro Plus to install on 5 of your own devices (PC, Mac, tablet and mobile) OneDrive for Business can be utilised in many different ways. It can be used as a simple store for documents, as a way to access files from any location on any device, or as a collaboration tool to share and jointly work on documents. Access to files can be in a web browser, directly from Office 2013 desktop programs, in Windows File Explorer, in the Office apps for ipads, iphones and Android tablets, or synchronised with a local folder on your computer. For the best experience it is recommended University computers (except those requiring to integrate with certain corporate services) should upgrade to Office 2013 via the IT Service Desk (do not download and install Office 365 on University computers, due to licencing restrictions) The University recommends the use of our central file servers or the OneDrive for Business as the preferred location for storing files that are actively being worked upon. Due to the large storage capacity, OneDrive for Business is also suitable for storage of historic documents. Storing University Information in the Cloud NOTE: CONFIDENTIAL or STRICTLY CONFIDENTIAL documents should not be stored in OneDrive if the data will be synchronised onto non-university owned devices. For more information and guidance see the Storing University Information in the Cloud and the Information Classification Policy web pages at the following link; http://www.st-andrews.ac.uk/itsupport/security/classification. Signing in To access OneDrive for Business and the download for Office 365 Pro Plus, sign in by opening a web browser and going to https://portal.office.com Log in to the Office 365 portal with your St Andrews account using the fully qualified username: my_username@st-andrews.ac.uk University of St Andrews 2 CAPOD IT Training

As soon as you click into the password field you will be re-directed to the University of St Andrews Sign-in page. Enter your University password and click Sign in. Note that all Office 365 logins will work with the username@st-andrews.ac.uk format and if you encounter any login issues for any of the Office 365 products, it is recommended that you use this format. The Office 365 Interface Initially, login is directed to the main apps landing page (you can customise which page or app opens in the Settings menu-click the cog icon). From the landing page you can access all the online Office applications as well as the options for downloading Office 2013 software onto your own personal devices. The Install button will offer the platform currently detected on your computer, but alternatives are also available (ios, etc). For more information on downloading Office software see the section on Office 365 downloads on p15. The OneDrive for Business App OneDrive for Business can be accessed either by clicking the OneDrive tile on the Office365 homepage or by choosing from the Quick App launcher (the grid icon in the top left hand corner). University of St Andrews 3 CAPOD IT Training

Setting Timestamp Preferences The default timestamp setting in OneDrive for Business is the Pacific time zone. This must be changed in order that all files will reflect the local time for file created/modified parameters. This must be changed in 2 places to ensure the other web apps also reflect local time. To change the time zone on your OneDrive account: 1. From the main O365 homepage, click your profile picture tile in the menu bar; select About me, then Edit 2. Click the more ellipses (...) 3. Select Language and Region 4. By default the Always use regional settings defined by the site administrators is selected causing all the fields to be disabled. Select the option Always use my personal settings The default field entries are now visible and can be changed 5. In the Time Zone section change the option to (UTC) Dublin, Edinburgh, Lisbon, London. Change any of the other fields as appropriate for your preferences. 6. Click the Save all and close button at the bottom of the page. University of St Andrews 4 CAPOD IT Training

To ensure that you have the proper settings for all the Office web apps, click to open OneDrive and navigate to your site settings: 1. Settings (cog icon on the header bar > Site settings >Site Administration > Regional settings. 2. Choose the appropriate local region as before and save your changes. Basic File Management Create, Upload, Sync and Preview Documents The main Files window displays the contents of your OneDrive library with related information and arranged as a standard file display. The Navigation Pane on the left of the window contains links to other parts of your OneDrive site, such as the Recycle Bin. The Quick Command Bar will allow you to carry out a range of basic file management tasks. The options listed on the command bar are context driven and will change depending on what you have selected. The default listings, are New, Upload and Sync: Navigation Pane Click +New to create a new document or folder. You can then add and edit content with the online Office apps. In addition to all the main Office file types, you can also create an online survey with results exported to an Excel file stored in OneDrive (see the following link for more information on using the survey tool). Click Upload and navigate to the files or folders on your computer to upload them to OneDrive. Alternatively, you can just drag and drop files or folders onto the OneDrive window in the browser. NOTE: For large numbers of files, it is better to use the sync client for uploading into OneDrive (see the next bullet point). Click Sync to sync OneDrive with a folder on your local computer. Use of the sync button activates sync client software to download and keep all files from OneDrive up to date. This client is preinstalled on all university machines with Office 2013 (for Windows) but must be installed on Macs. For more information on syncing files see the section on page 10. To preview a document, click on its name to open a view-only version in a separate tab. You can use standard drag and drop techniques to move and manage files and folders. Additional file actions (download, rename, copy, etc) are available by clicking the more ellipses ( ) beside each filename. University of St Andrews 5 CAPOD IT Training

Working with Files When you select a file or folder in your library window, the command bar will display a different range of options for managing the file. These options are also listed from the more ellipses beside each file. Click on a filename to open a view-only preview of a document. To edit the document (Word in this case): 1. Click Edit Document drop-down 2. From the drop-down select either: Edit.n Word to use the full-featured desktop version of the program, or Edit in Word Online to use the online version Link to return to file library Filename When editing a document online the changes are saved automatically. To return to Office365 click on your username link on the tool bar. Should you want to return to a previous version of the document before the current edits, you can use the Version History feature described on page 7. When editing in the full desktop version of the program, any changes are synced back to One Drive when you save and close the document. Deleting and Restoring Documents To delete a document, tick to select the file in the library window and click the Delete option on the command bar o right-click on the file or folder name >select Delete. The file will be moved to the account s Recycle Bin. If you delete a file from your OneDrive for Business library, it will be stored in the Recycle bin for 90 days, this provides you with the option to recover a deleted file. To access the Recycle Bin window, click on the link in the navigation pane on the left-side of the OneDrive window. Select the required file and click Restore. The file will restore to the location from which it was originally deleted from your library (if it was in a deleted folder, this too will be restored). University of St Andrews 6 CAPOD IT Training

Restore a Previous Version of a Document Documents stored and edited in OneDrive have a full audit history available and can be restored to any historical state. Tick to select the document in the library window and from the more ellipses on the command bar, select Version History (or right-click on the filename and select it from the context menu). Any previous versions will be listed for review. If you wish to restore one of the versions, use the dropdown menu next to the date. From here you can View, Restore or Delete the version. Restoring a version makes that selection the current state of the document; it does not over-write it. University of St Andrews 7 CAPOD IT Training

Using OneDrive to Collaborate Sharing a document allows you not only to give permissions to others to view files but also to edit them collaboratively. In OneDrive, multiple users can edit a document simultaneously. No more being locked out of an Excel file until someone has closed it! How to Share Files To share a file: 1. Select the file 2. Click Share on the command bar, (or access the Share command from the ellipses ( ) beside the filename) 3. The Share window will appear. On the Invite people tab, click in the top field and type the names, usernames, or email addresses of people with whom you want to share the document. Typing a few letters will bring up a matched list of users. 4. Select the person to add them to the field. Continue to add all required users. For people external to the University, enter their full email address. To share with all users in the university, type Everyone (you have the option to include only internal users). See a following section for other ways to Quickly Share a Document with Everyone on page 9. 5. Select whether you want to grant edit or view permission to invitees (the default permission is Can edit ). NOTE: Those with Edit permission have full rights to delete a file. You can change permissions for any person later. (see the section on Changing Permissions on page 9.) 6. If you want, type a message to be included with an email that s sent to all invitees. 7. When you are finished adding invitees and assigning permissions, click Share. This will generate two emails, one to each person with whom you are sharing and one to yourself as a notification of sharing. The email includes a link to the shared document. The Require sign-in option is ticked by default as it is more secure to require them to sign-in to their Microsoft account to access the document. External people without Office365 will need some form of Microsoft account (Hotmail, etc) to be able to access your shared file. Once a document is shared it should not be moved to a different location. Moving a shared document will break the share links and those with whom it was shared will no longer have access to it. If this may be necessary, it is better to share a folder instead of individual documents as the share permissions are attached at folder level. See the section on folder sharing on the next page. University of St Andrews 8 CAPOD IT Training

Get a Link to Share a Document In the share dialogue box, the Get a link tab provides direct access to web links for sharing a document. Use these if you wish to embed a link to a shared document in a separate email that can then be sent to multiple people. If you choose the option no-sign-in required, this means anyone with the link can access the document without having to sign in. As such you should set an expiry on the link from the drop down menu made available to improve security. Share a Folder When you share a folder, you automatically share all items in that folder. Any document moved into a shared folder will inherit the share permissions of the folder. Sharing a folder provides a quick way to share many documents with other people at once and makes it easier to manage a set of shared documents. Follow the same procedure described above for sharing a document by sending or creating an invitation link to selected people. Quickly Share a Document with Everyone You are automatically setup with a folder called Shared with Everyone. To quickly share a document with everyone in the University, simply drag the document into this folder. Remove the file to stop sharing. NOTE: Documents shared using this folder are View Only and will include all external users that have been given share permissions. These files will NOT be listed under Shared with me, but can only be located by searching for the filename. Change or Remove Share Permissions To change share permissions, call up the Share dialog box for the given file/folder and go to the Shared with tab which displays a list of everyone with whom it has been shared and their permissions. Click the drop down beside each user as required to choose option View, Edit, or Stop. To stop sharing with everyone, click the Stop sharing option at the bottom of the window.. View Documents Shared with You To view and access documents which other users have shared with you, go to the Navigation Pane in your library window and choose Shared with me. This will display a window listing all documents that have been shared with you from which you can then open and edit them. You can sort this list by the various University of St Andrews 9 CAPOD IT Training

columns. However, as this is a virtual folder (that is, it is in reality just a list of links to other people s files), you will not be able to use standard file management to organise it (create folders, move files, etc). Emailing OneDrive Files as Attachment Links Using the Outlook Web App you can insert a link and share any file instead of attaching the file itself. If the file is not yet in OneDrive, it will be automatically uploaded to your Email attachments folder in OneDrive and shared from that location. For full instructions see the following Microsoft web page: https://blogs.office.com/2014/10/08/introducing-new-way-share-files-outlook-web-app/ Working on OneDrive from a Local Folder You can also access and manage your OneDrive library from a local folder on your computer by using the OneDrive Sync client. Once your files are synced to your computer you can access and work on your OneDrive content in from the local folder even when you are offline. Changes made to files will be synced back to your OneDrive library in the cloud (or if you are offline, the next time you are connected to the network). Syncing will download all the files in your OneDrive, thus you are limited by the amount of free space on your computer s hard disk. NOTE: If you have confidential or sensitive information stored in your OneDrive library, you should not sync it to insecure machines. Sync Client for Windows and MacOS University computers with Office 2013 for Windows should already have the OneDrive for Business sync client preinstalled but if you need to install it at home, you can do so from the following link. 23e1f12b-d896-4cb1-a238-f91d19827a16 To Sync files to a Mac, you need to install the sync client software. This is available at the following link: https://support.office.com/en-sg/article/sync-onedrive-for-business-or-site-libraries-to-your-computer- https://support.office.com/en-us/article/get-started-with-the-onedrive-for-business-next-generation- Sync-Client-on-Mac-OS-X-d11b9f29-00bb-4172-be39-997da46f913f This has only just been released and the process not easy and thus it is recommended to wait for a later release before trying to install it if you are not confident. University of St Andrews 10 CAPOD IT Training

Using the Sync Client Once you have the sync software installed you can proceed with syncing. To sync your OneDrive file library to your computer: 1. Click Sync on the command bar. 2. A confirmation dialog box will appear; Choose Sync now 3. You may get various security warnings depending which web browser you are using. Sign-in as required or click Allow if you get a security warning. 4. If you wish to change the default location where your files will be synced click Change. 5. Choose Sync Now University of St Andrews 11 CAPOD IT Training

Once the files have downloaded, you should then see a shortcut to OneDrive for Business under Favorites the Explorer window. Files edited or copied into this folder will automatically be synced to OneDrive. A green tick on a file or folder means it is successfully synced A blue circular arrow means it is currently being synced A red arrow indicates a folder or file that is out of sync You will also get a OneDrive icon in your system tray. Right click on the OneDrive icon in the system tray to open a menu of options. From here you can: Sync now force synchronisation Pause syncing temporarily stop syncing Stop syncing a folder permanently turn syncing off Manage storage open your OneDrive for Business folder You can also force synchronisation from OneDrive in your web browser by clicking the Sync command in the Browser window. NOTE: Files deleted from a sync folder are also synced with OneDrive so that they can be restored from the Recycle Bin. Limits on Syncing OneDrive for Business Please note the following limitations related to syncing OneDrive for Business to your computer You can sync up to a maximum of 20,000 items, including folders and files You can download individual files up to a maximum of 2 GB You must have sufficient free space on your hard drive. University of St Andrews 12 CAPOD IT Training

Open OneDrive Documents from Office 2013 Applications OneDrive files can be accessed directly from the Open and Save menus in all the desktop Office 2013 applications. In the application: 1. Click File > Open 2. Choose Add a Place > Choose Office 365 SharePoint Note: if it s available, do not choose OneDrive here; this refers to the consumer OneDrive product and not the OneDrive for Business product. 3. You will be prompted to log in. Enter your St Andrews email address and password. 4. Once authenticated, you should see the OneDrive-University of St Andrews location added to the list of places. 5. This location will now appear in the File Open and File Save menus automatically. This makes it extremely easy to create documents and store them directly on OneDrive for Business. 6. Click Browse to view the OneDrive files store. Access OneDrive Files from your Mobile Device You can easily access your OneDrive document library from a mobile device such as an ipad or iphone. You can of course use the browser on your device to access OneDrive, but there are also other more direct methods and that allow you to work offline: 1) The OneDrive app. This is available as a free download from the itunes store and will give you direct access to your OneDrive document library. University of St Andrews 13 CAPOD IT Training

NOTE: Do not get the OneDrive for Business app as Microsoft have now superseded that with a new single app for both OneDrive and OneDrive for Business. This app will sync your entire OneDrive library to your device, so again, available space must be a consideration. 2) The Office mobile apps. If you don t want to sync your whole library, you can open and edit specific files through the mobile Office apps (Word, Excel, etc). Open the desired app on your mobile device and sign in using your Office 365 account. Always choose work account, if you are given an option of signing in with a Microsoft account. Follow the screen instructions to enter your password. Your OneDrive document library will display allowing you to select the file you want to open. If you subsequently go offline, your changes will be synced the next time you connect. University of St Andrews 14 CAPOD IT Training

Office 365 Pro Plus Download The Office 365 Pro Plus suite is available free of charge for up to 5 devices of your choice. Please note that this should not be installed on University machines due to licencing restrictions and will interfere with the version of Office provided. To download Office 365 Pro Plus on your personal machine(s) login to Office 365: 1. The option to install Office is displayed at the top of the main landing page. 2. Click Install now. A small setup file will be downloaded. 3. Run this setup file to install Office 365 Pro Plus. To download Office 365 on other software platforms, go to the Software page within your Office 365 site: 1. From the main Office 365 landing page, click on the Other installs link located below the Install button. 2. Choose the platform required from the list (Phone & Tablet, Etc) 3. Click Install. Office for Mac Download To download the Mac version, go to the Software page and the Mac version of the setup file will be downloaded. To activate the Mac version, the username format of username@st-andrews.ac.uk is required when prompted to sign in. Mobile and Tablet Versions For mobile phone or tablet versions click on the Phone & Tablet link on the left hand side, choose your device and follow the instructions on-screen (alternatively get it direct from the app store on your device). Signing Out To sign out, click your user profile tile on the title bar to get the drop down menu with your account name and select Sign out. It is recommended that close your web browser to ensure your session is closed and you are fully signed out. University of St Andrews 15 CAPOD IT Training