About Teliwave Smarter Way to say Hello by Teliwave Pte Ltd 09 Feb 2010 Found April 2007 Developer and service provider of Hoiio Mobility IDA SBO (Service Base Operator) Funded $1.5m Awarded SPRINGS TECS Grant $0.5m Patents Teliwave in-house & A*Star Cisco CDN Partner Polycom Certified Partner Trusted Application Developer Hoiio is a registered trademark of Teliwave. All other trademarks or trade names belong to their respective owners. THE BIG SHIFT Extract from Economic Strategies Committee (ESC) Key Recommendations: Build a highly skilled workforce and an Innovative Economy Have 1,000 local companies with global sales of $100 million Global-Asia Hub Position Singapore as a Global-Asia hub for global firms coming to Asia and Asian firms wanting to go global Business Mobility Voice Messaging (SMS, Email) Customer Relationship Management Point Of Sales Human Resource Management System Accounting Software Enterprise Resource Planning Corporate Calendar, Address Book, Business Mobility Voice Messaging (SMS, Email) Customer Relationship Management Point Of Sales Human Resource Management System Accounting Software Enterprise Resource Planning Corporate Calendar, Address Book, Business Mobility Voice IDDand Roaming Messaging (SMS, Email) Customer Relationship Management Point Of Sales Human Resource Management System Accounting Software Enterprise Resource Planning Corporate Calendar, Address Book, 1
Internet calls on the rise in SG The Straits Times -Digital Life (7 th October 2009) Smart ways to keep in touch on the cheap with your cell phone Mobile IDD - What is available today? Traditional Operator IDD Budget Call New Technology Skype Google Voice Home Grown Pfingo Hoiio Good Business Mobility Solution Cheap & Good Premium voice quality Low cost Ease of use Improve productivity Free IDD? Free IDD by operators Dial prefix 018, 019, 021 Consume airtime which is 16 cents/minute Subscription $5.00/mth Make 300 minutes call to China = 300 x $0.16 + $5.00 = $53.00 SingTel, M1 and Starhub registered trademarks, trademarks, trade names or images mentioned are properties of their respective owners. 2
Budget Call 15xx service providers Dial prefix 15xx Competitive rates? 5 cents to China, 9pm to 8am Peak hour rates to China @ $0.14/minute Local mobile airtime applies, ie. $0.16/minute Make 300 minutes call to China = 300 x ($0.14 + $0.16) = $90.00 Mobile Callback -FastDial 1. Dial Access Number 6309 0111 2. Wait for Callback 3. Answer and key in country code + area code + telephone number 4. Talk more than 3 minutes 5. Receive SMS with FastDial number 6. Enter and save FastDialto the respective contact list 1. Dial Access Number 6551 5000 2. Select language, then option 3 3. Enter country code + area code + telephone number # 4. Hear an announcement of the FastDialnumber. Copy and enter to the contact list Cost additional 2.8 cents/min Total 300 minutes to China = $50.40 SunPageand Phoenix Commsregistered trademarks, trademarks, trade names or images mentioned are properties of their respective owners. Skype Mobile Google Voice Only for Windows Mobile and iphone(wifi only) Works on WiFi or 3G/2G data connection Cannot guarantee voice quality over 3G/2G Data charges apply Skype charges Call to China = 3.5cents/min (Euro 1.7 cents) 3G data charges approx. 200MB for 300 mins 300 minutes call to China = 300 x $0.035 + $10 (1GB data plan) = $20.50 Only available in the US Free call to US numbers, Free SMS to anywhere One number concept (Virtual Office) Ring all phones, voice mail, record calls, conf call Service available in SG? Skype registered trademarks, trademarks, trade names or images mentioned are properties of Skype Limited. Google and Google Voice registered trademarks, trademarks, trade names or images mentioned are properties of Google Inc. Pfingo Call from mobile client (Java only) Launch the client, enter the phone number Call charges 4.5 cents to China 300 minutes call to China = $13.50 Hoiio Mobility Smarter way to say hello Seamless, no change to user behavior Works on major mobile platforms Pfingoregistered trademarks, trademarks, trade names or images mentioned are properties of Starhuband its related services. 3
Hoiio Seamless Experience Dial as per normal, anywhere including roaming Hoiio Seamless Experience No PINs, No Prefixes, No Dialing Codes Also Dial from -Messages - Call history -Calendar -etc Hoiio Competitive IDD Rates Country Type Singtel v019 Sunpage 1521 Phoenix 1516 HOIIO SOUTH EAST ASIA Australia Mobile $0.31 $0.47 $0.30 $0.28 India Mobile $0.84 $0.59 $0.35 $0.27 Indonesia Mobile $0.43 $0.42 $0.36 $0.25 Malaysia Mobile $0.16 $0.15 $0.15 $0.10 NORTH ASIA China Mobile $0.23 $0.14 $0.10 $0.05 Hong Kong Mobile $0.26 $0.14 $0.10 $0.08 Japan Mobile $0.39 $0.55 $0.40 $0.28 MIDDLE EAST UAE Mobile $0.67 $0.66 $0.60 $0.48 NO MOBILE AIRTIME CHARGES Hoiio Cost Benefit Mobile IDD Call to China = 4.7 cents/min No mobile airtime charges 300 minutes call to China = 300 x $0.047 = $14.10 UNITED STATES USA Mobile $0.15 $0.14 $0.10 $0.05 EUROPE Germany Mobile $0.39 $0.44 $0.38 $0.38 UK Mobile $0.30 $0.49 $0.31 $0.28 SingtelV019, SunPage1521 and Phoenix 1516 registered trademarks, trademarks, trade names or images mentioned are properties of their respective owners. Operator Roaming AutoRoam(Subscription $10/mth) Pay As You Roam (20% surcharge on all roaming charges) 4
Operator SmartRoam Operator SmartRoam SmartRoam is only available on GSM networks that support USSD platforms. Thus, some foreign operators networks may not support SmartRoam. When you encounter connection problems, please retry using an alternative network. SmartRoamregistered trademarks, trademarks, trade names or images mentioned are properties of MobileOneLtd. Hoiio Smarter Roaming Same seamless Hoiio experience Same operator roaming charges Hoiio Smartest Roaming Take one easy step to avoid roaming charges Simply change Call From number to local prepaid/office number Callback will go to local prepaid/office number Savings 90% or more Hoiio seamlessly convert outbound calls to incoming Call Singapore -> Incoming [saving 23%!!] Call International -> Incoming [saving 40%!!] Hoiio Enterprise Mobility For companies with IP-PBX infrastructure (eg. Cisco Unified Communication or Call Manager) Make seamless mobile call via IP-PBX infrastructure Mobile Users Singapore Overseas Offices 5
How It Works Calling Internal Extension How It Works Calling Other Numbers Singapore Shanghai Singapore Shanghai Easy Web Administration Easy Web Administration Easy Web Administration 6
Summary FREE IDD Budget Call Budget CB Skype Pfingo Hoiio Cost of calls 53.00 90.00 50.40 20.50 13.50 14.10 Calling method Dial prefix Dial prefix FastDial # WiFi or 3G/2G Call from App Dial as usual Features Mobile Call from Singapore to China (300 mins) Mobile platform ALL ALL ALL Limited Limited ALL Smart Roam Dial prefix No No No No Dial as usual Hoiio Roaming No No No No No Yes (save 90%) Integrate w PBX No No No No No Yes Web admin (CDR) No No No No No Yes Teliwave Pte Ltd http://www.hoiio.com YeoLee Meng Chief Operating Officer Email: leemeng@teliwave.com Mobile: 9668 8009 7