Message Definition Report Part 1

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Stndrds Corport Actions Novmbr 2015 Stndrds MX Mssg Dfinition Rport Prt 1 This documnt provids informtion bout th us of th mssgs for Corport Actions nd includs, for xmpl, businss scnrios nd mssgs flows. 20 Fbrury 2015

Corport Actions Novmbr 2015 Tbl of contnts 1. Introduction... 4 1.1 Trms nd dfinitions... 4 1.2 Glossry... 4 1.3 Documnt Scop nd Objctivs... 5 1.4 Rfrncs... 5 2. Scop nd Functionlity... 6 2.1 Bckground... 6 2.2 Scop... 7 2.3 Groups of MssgDfinitions nd Functionlity... 7 2.4 Mssgs Scops Summry... 8 3. BusinssRols nd Prticipnts... 10 4. Businss Dscription... 12 4.1 Corport Actions... 12 5. Dscription of BusinssActivitis... 15 5.1 Businss Activitis Timlin... 15 5.1.1 Mndtory Corport Action Evnts... 15 5.1.2 Elctiv Corport Action Evnts Squncs... 16 5.1.3 Gnric Corport Action (Non Elctiv Evnt)... 19 5.1.4 Instruction (Elctiv Evnt)... 21 5.1.5 Instruction Cnclltion Rqust (Elctiv Evnt)... 22 5.1.6 Rmindr... 23 5.1.7 Instructions Rporting... 23 5.1.8 Movmnt Prliminry Advic... 24 5.1.9 Movmnt Prliminry Advic Cnclltion... 24 5.1.10 Corport Action Evnt Withdrwl... 25 5.1.11 Corport Action Nrrtiv... 25 6. BusinssTrnsctions... 26 6.1 Announcmnt nd Entitlmnt Scnrios... 26 6.1.1 Announcmnt Scnrio... 26 6.1.2 Announcmnt nd Cnclltion of Evnt Scnrio... 28 6.1.3 Announcmnt nd Cnclltion du to ing Error Scnrio... 28 6.1.4 Finl Entitlmnt Rplcmnt Scnrio... 29 6.2 Elction, Entitlmnt nd Rmindr Scnrios... 30 6.2.1 Elction nd Finl Entitlmnt Scnrio... 30 6.2.2 Elction nd Finl Entitlmnt Cnclltion Scnrio... 30 6.2.3 Elction nd Finl Entitlmnt Rplcmnt Scnrio... 32 6.2.4 Rmindr Scnrio... 33 6.3 Confirmtion nd Rvrsl Scnrios... 33 6.3.1 Confirmtion Scnrio... 33 6.3.2 Rvrsl Scnrio... 34 6.3.3 Rvrsl Pr-Advic Cnclltion Scnrio... 35 6.4 Instruction Rporting Scnrio... 36 6.5 Nrrtiv Scnrio... 36 6.6 MovmntPrliminryAdvic Dtild Usg in Typicl CA Businss Scnrios... 37 Pg 2 Mssg Dfinition Rport Prt 1

Tbl of contnts 6.6.1 Introduction... 37 6.6.2 Businss Nd... 37 6.6.3 Usg Ruls... 37 6.6.4 Businss Scnrios... 39 7. Exmpls... 54 7.1 Corport Action Notifiction - sv.031.002.05... 54 7.2 Corport Action Evnt ing Sttus Advic - sv.032.002.04... 58 7.3 Corport Action Instruction - sv.033.002.05... 60 7.4 Corport Action Instruction Sttus Advic - sv.034.002.06... 62 7.5 Corport Action Movmnt Prliminry Advic - sv.035.002.06 Ex 1... 64 7.6 Corport Action Movmnt Prliminry Advic - sv.035.002.06 Ex 2... 67 7.7 Corport Action Movmnt Confirmtion - sv.036.002.06... 70 7.8 Corport Action Movmnt Rvrsl Advic - sv.037.002.06... 73 7.9 Corport Action Nrrtiv - sv.038.002.03... 75 7.10 Corport Action Cnclltion Advic - sv.039.002.05... 77 7.11 Corport Action Instruction Cnclltion Rqust - sv.040.002.05... 79 7.12 Corport Action Instruction Cnclltion Rqust Sttus Advic - sv.041.002.05.. 81 7.13 Corport Action Instruction Sttmnt Rport - sv.042.002.04... 83 7.14 Corport Action Movmnt Prliminry Advic Cnclltion Advic - sv.044.002.05 87 20 Fbrury 2015 Pg 3

Corport Actions Novmbr 2015 1. Introduction 1.1 Trms nd dfinitions Th following trms r rsrvd words dfind in ISO 20022 Edition 2013 Prt1. Whn usd in this documnt, thy will b in itlic nd follow th UpprCmlCs nottion. Trm BusinssRol Prticipnt Businss BusinssTrnsction MssgDfinition Dfinition Functionl rol plyd by businss ctor in prticulr Businss or BusinssTrnsction. Involvmnt of BusinssRol in BusinssTrnsction. Unrlizd dfinition of th businss ctivitis undrtkn by BusinssRols within businss r whrby ch Businss fulfills on typ of businss ctivity nd whrby Businss my includ nd xtnd othr Businsss. Prticulr solution tht mts th communiction rquirmnts nd th intrction rquirmnts of prticulr Businss nd businss r. Forml dscription of th structur of mssg instnc. 1.2 Glossry Acronyms Acronym CA CSD ICSD SMPG Dfinition Corport Actions Cntrl Scuritis Dpository Intrntionl Cntrl Scuritis Dpository Scuritis Mrkt Prctic Group (www.smpg.info) Abbrvitions Abbrvition Dfinition Pg 4 Mssg Dfinition Rport Prt 1

Introduction 1.3 Documnt Scop nd Objctivs This documnt is th first prt of th SWIFT Mssg Dfinition Rport (MDR) tht dscribs th BusinssTrnsctions nd undrlying mssg st. For th sk of compltnss, th documnt my lso dscrib BusinssActivitis tht r not in th scop of th projct. This documnt sts: Th Businss scop (businss procsss ddrssd or impctd by th projct) Th BusinssRols involvd in ths Businsss Th min objctivs of this documnt r: To xplin wht Businsss nd BusinssActivitis ths MssgDfinitions hv ddrssd To giv high lvl dscription of Businsss nd th ssocitd BusinssRols To documnt th BusinssTrnsctions nd thir Prticipnts (squnc digrms) To list th MssgDfinitions 1.4 Rfrncs Documnt Vrsion Dt Author ISO 20022 Businss Justifiction Scuritis Corport Actions (CA) 19 Spt. 2009 SWIFT ISO 15022 Ctgory 5 Scuritis Mrkts - Mssg Usg Guidlins 2012 SWIFT ISO 15022 Ctgory 5 Scuritis Mrkts - Mssg Rfrnc Guid 2009 SWIFT SMPG CA Globl Mrkt Prctic Prt 1 SR2014 v1.1 August 2014 SMPG SMPG CA Globl Mrkt Prctic Prt 2 SR2014 v1.1 August 2014 SMPG SMPG CA Globl Mrkt Prctic Prt 3 SR2014 v1.0 Fbrury 2014 SMPG SMPG CA Evnt Tmplts SR2014 v1.1 August 2014 SMPG Customrs cn find th ltst vrsion of most of ths documnts on th following links: https://www2.swift.com/uhbonlin/books/hub/httoc.htm www.smpg.info http://www.iso20022.org/sttus_of_submissions.pg 20 Fbrury 2015 Pg 5

Corport Actions Novmbr 2015 2. Scop nd Functionlity 2.1 Bckground This Mssg Dfinition Rport covrs th ltst vrsion of th st of 13 SWIFT corport ctions MssgDfinitions substs dirctly drivd from th quivlnt ISO 20022 mssg dfinitions dvlopd by SWIFT in clos collbortion with th ISO15022/ISO20022 community of usrs. Most of thos ISO 20022 mssg dfinitions wr rvrsd nginrd from ISO 15022 mssgs. Th 13 mssg dfinitions substs r slightly mor rstrictiv thn thir quivlnt ISO 20022 mssg dfinitions. Ths mssgs wr spcificlly dsignd to support most of th corport ctions rltd businss procsss through th full CA chin of businss ctors nd r mnt to covr th whol corport ction vnts lifcycl. Th ISO 15022 nd ISO 20022 stndrds will coxist for numbr of yrs nd, until this coxistnc priod nds, th usg of crtin dt typs is rstrictd to nsur full introprbility btwn ISO 15022 nd 20022 usrs. Ths rstrictions, which r dscribd by txtul usg ruls in th ISO 20022 mssg, hv bn md mndtory in th mssg substs. This st of mssgs will b usd by intrmdiris involvd in th corport ctions procssing chin such s th brokr, th invstmnt mngr, th globl custodin, th stock xchng, th mrkt infrstructur tc.. Historicl bckground With hrmonistion industry inititivs such s Giovnnini, thr is n incrsing prssur on th scuritis industry to go from propritry to ISO stndrds. SWIFT ws thn rqustd by its community to dvlop ISO 20022 mssgs quivlnt to ISO 15022 to llow ISO 'nwcomrs' to dirctly dopt ISO 20022. To limit th impct on xisting ISO 15022 usrs, th ISO 20022 mssgs wr dirctly rvrsd nginrd from ISO 15022 mssgs. In this procss, SWIFT md sur to: dsign th ISO 20022 mssgs with mpping to ISO 15022 in mind to nsur th sm lvls of STP s tody, limit th ISO 20022 functionlity to th functionlity vilbl in ISO 15022 during th coxistnc priod, tht is, it would not b possibl to do somthing with n ISO 20022 mssg tht cnnot b don in its quivlnt ISO 15022 mssgs nd vic vrs, synchronis th mintnnc btwn th 2 stndrds in trms of timing, rviw procss nd contnt, provid coxistnc support, for xmpl, th ncssry mpping/trnsltion documnttion. In ddition to th bov, SWIFT nsurd tht th right blnc ws kpt btwn th nd for clos rvrs nginring from ISO 15022 nd th nd for lvrging th bnfits nd principls of ISO 20022 by th undrtking of th following tsks: nsur tht globl mrkt prctics dfind by th Scuritis Mrkt Prctic Group (SMPG) wr dhrd to during th procss, solv ISO 15022 stndrds issus tht wr idntifid by th ISO 15022 Rgistrtion Authority nd th SMPG nd tht hd bn postpond witing ISO 20022 quivlnt mssgs, nsur tht dditionl rquirmnts idntifid by hrmonistion inititivs such s Giovnnini wr includd, in both ISO 15022 nd ISO 20022, unlss grd othrwis, dsign th finncil instrumnts idntifiction nd ttributs bsd upon th Finncil Instrumnt Businss Informtion Modl (FIBIM) s dfind by ISO TC 68 SC 4 WG 11. Pls rfr to th following ISO wb sit pg for mor informtion on this topic: http://www.iso.org/iso/stndrds_dvlopmnt/tchnicl_committs/list_of_iso_tchnicl_comm itts/iso_tchnicl_committ.htm?commid=49690 Pg 6 Mssg Dfinition Rport Prt 1

Scop nd Functionlity 2.2 Scop Th scop of this st of MssgDfinitions is similr to th on mbrcd by th ISO 15022 corport ction mssgs (MTs 564, 565, 566, 567, 568), compltd by n dditionl mssg to support th corport ction instruction sttmnt businss procss. Th scop of this st of MssgDfinitions dos not includ Issurs Agnt communiction. It dos not includ th proxy voting procsss s thy r covrd by nothr st of MssgDfinitions (s th Proxy Voting solution). Th scop covrs th communiction flows blow. Ths flows nd th procsss lding to ths flows r dtild in th chptrs tht follow. Corport Action Notifiction nd Rmindr Corport Action Blnc nd ntitlmnt Notifiction Corport Action Instruction Corport Action Instruction Sttmnt Corport Action Confirmtion nd Rvrsl Account Srvicr Corport Action Evnt ing Sttus Corport Action Instruction Sttus nd ing Advic Corport Action Nrrtiv Account Ownr 2.3 Groups of MssgDfinitions nd Functionlity Th following tbl lists ll th MX corport ction MssgDfinitions vilbl for this rls. Not tht ths Mssg Dfinitions r to b usd with th ISO 20022 Businss Appliction Hdr (hd.001.001.01). Th schm nd mor informtion bout th Businss Appliction Hdr cn b found on th www.iso20022.org wb sit. Th tbl shows th mssg nms, thir mnmonic 4-chrctr bbrvitd nm nd thir mssg schm idntifirs. Mssg nm Abbr. Nm Mssg Idntifir Notifictions / nnouncmnts, ntitlmnts nd cnclltion 1 Corport Action Notifiction002 CANO sv.031.002.05 9 Corport Action Cnclltion Advic002 CACN sv.039.002.05 8 Corport Action Nrrtiv002 CANA sv.038.002.03 Instructions nd cnclltions 3 Corport Action Instruction002 CAIN sv.033.002.05 4 Corport Action Instruction Sttus Advic002 CAIS sv.034.002.06 10 Corport Action Instruction Cnclltion Rqust002 CAIC sv.040.002.05 11 Corport Action Instruction Cnclltion Rqust Sttus Advic002 CACS sv.041.002.05 12 Corport Action Instruction Sttmnt Rport002 CAST sv.042.002.04 Movmnt prliminry dvic nd cnclltion 5 Corport Action Movmnt Prliminry Advic002 CAPA sv.035.002.06 13 Corport Action Movmnt Prliminry Advic Cnclltion Advic CAPC sv.044.002.05 20 Fbrury 2015 Pg 7

Corport Actions Novmbr 2015 Mssg nm Abbr. Nm Mssg Idntifir 002 Confirmtion, cnclltion nd rvrsl 6 Corport Action Movmnt Confirmtion002 CACO sv.036.002.06 2 Corport Action Evnt ing Sttus Advic002 CAPS sv.032.002.04 7 Corport Action Movmnt Rvrsl Advic002 CARE sv.037.002.06 2.4 Mssgs Scops Summry 1. Corport Action Notifiction This mssg is usd to notify th dtils of corport ction vnt nd, optionlly, ccount informtion, ligibl blnc nd ntitlmnts. It my lso b usd to provid rmindr of vnt dtils nd/or of missing or incomplt instructions. 2. Corport Action Evnt ing Sttus Advic This mssg is usd to rport th procssing sttus of corport ction vnt togthr with sttus rson, if pplicbl. 3. Corport Action Instruction This mssg is usd to instruct th lction on corport ction vnt. 4. Corport Action Instruction Sttus Advic This mssg is usd to rport th sttus of rcivd corport ction lction instruction. 5. Corport Action Movmnt Prliminry Advic This mssg is usd to pr-dvis upcoming postings or rvrsl of scuritis nd/or csh postings. 6. Corport Action Movmnt Confirmtion This mssg is usd to confirm th posting of scuritis or csh s rsult of corport ction vnt. 7. Corport Action Movmnt Rvrsl Advic This mssg is usd to rvrs prviously confirmd postings of scuritis or csh. 8. Corport Action Nrrtiv This mssg is usd to crry nrrtiv informtion for txtion conditions, rgistrtion dtils, confirmtion of holdings trnsfr nd for othr ncillry procsss. 9. Corport Action Cnclltion Advic This mssg is usd to cncl prviously nnouncd corport ction vnt in th cs of n rror from th ccount srvicr or in th cs of withdrwl by th issur. 10. Corport Action Instruction Cnclltion Rqust This mssg is usd to rqust th cnclltion of prviously snt corport ction lction instruction. 11. Corport Action Instruction Cnclltion Rqust Sttus Advic This mssg is usd to rport th sttus of prviously snt CorportActionInstructionCnclltionRqust mssg. 12. Corport Action Instruction Sttmnt Rport This mssg is usd to rport blncs t th sfkping ccount lvl for on or mor corport ction vnts or t th corport ction vnt lvl for on or mor sfkping ccounts. Pg 8 Mssg Dfinition Rport Prt 1

Scop nd Functionlity 13. Corport Action Movmnt Prliminry Advic Cnclltion Advic This mssg is usd to cncl prviously nnouncd CorportActionMovmntPrliminryAdvic. 20 Fbrury 2015 Pg 9

Corport Actions Novmbr 2015 3. BusinssRols nd Prticipnts A BusinssRol rprsnts n ntity (or clss of ntitis) of th rl world, physicl or lgl, prson, group of prsons, corportion. Exmpls of BusinssRols: Finncil Institution, ACH, CSD. A Prticipnt is functionl rol prformd by BusinssRol in prticulr Businss or BusinssTrnsction: for xmpl th usr of systm, dbtor, crditor, invstor tc. Th rltionship btwn BusinssRols nd Prticipnts is mny-to-mny. On BusinssRol (tht is, prson) cn b involvd s diffrnt Prticipnts t diffrnt momnts in tim or t th sm tim: "usr", "dbtor, "crditor", "invstor", tc. Diffrnt BusinssRols cn b involvd s th sm Prticipnt. In th contxt of Corport Actions, th high-lvl BusinssRols nd typicl Prticipnts cn b rprsntd s follows. Globl Custodin Mrkt Dt Providr Brokr ICSD Globl Custodin Institutionl Invstor Sub - Custodin Sub - Custodin Account ( ) Srvicr CSD ICSD Account ( ) Ownr CSD Stock Exchng Clring Brokr Bnficil Ownr Fund Mngr Dscription Prticipnts (Account) Srvicr (Account) Ownr BusinssRols Globl Custodin Sub-Custodin Stock Exchng Issur Prticipnts nd BusinssRols dfinitions Dfinition Prty tht mngs th ccount on bhlf of th ccount ownr (tht is, mngs th rgistrtion nd booking of ntris on th ccount, clcults blncs on th ccount nd provids informtion bout th ccount), or th prty tht hs contrctul rltionship with th ownr (for xmpl, mrkt dt providr). Prty tht lglly holds th ccount or th prty in contrctul rltionship with th srvicr. Th prty tht sfkps nd dministrs ssts on bhlf of th ownr (from ISO 20022) nd tht hs ntwork of sub-custodins. Th prty tht sfkps nd dministrs ssts on bhlf of th ownr (from ISO 20022). Plc of trd idntifid with Mrkt Idntifir Cod. Lgl Entity tht hs th right to issu scuritis Pg 10 Mssg Dfinition Rport Prt 1

BusinssRols nd Prticipnts Dscription Issur Agnt CSD ICSD Mrkt Dt Providr Institutionl Invstor Fund Mngr Brokr Bnficil Ownr Prticipnts nd BusinssRols dfinitions Dfinition Orgnistion ppointd by th issur for th purposs of dministrtion of scurity issu or procssing of corport ction or mting vnt. In som css, th issur cts s its own gnt. An infrstructur tht, holds or controls, th holding of physicl or dmtrilisd finncil instrumnts blonging to ll, or lrg portion of, th invstors in scuritis mrkt. This ffcts th cntrlisd trnsfr of ownrship of such scuritis by ntris on its books nd rcords ownr (from ISO 20022). Holds or controls th holding of physicl or dmtrilisd finncil instrumnts blonging to ll or lrg portion of th invstors in scuritis mrkt, nd which ffcts th cntrlisd trnsfr of such scuritis ginst pymnt (or fr of pymnt) by ntris on its books nd rcords, rsulting in trnsfr nd rcord of ownrship of th scuritis. A distinction cn b md btwn Cntrl Scuritis Dpository (CSD), which oprts in prticulr domstic mrkt for spcifid finncil instrumnts or n Intrntionl Cntrl Scuritis Dpository (ICSD), tht is, Euroclr nd Clrstrm, which sttl Eurobond instrumnts nd hv dirct or indirct links with spcific CSDs ownr (from Issur (Agnt) ISO 20022 mssgs). A sourc of finncil informtion. It provids finncil nws nd dt (for xmpl, fcts, sttistics nd nlysis), for profssionl nd individul invstors through vrious mdi (for xmpl, th Intrnt, mgzin). An orgniztion whos primry purpos is to invst its own ssts or thos hld in trust by it for othrs. Includs invstmnt compnis, mutul funds, brokrgs, insurnc compnis, pnsion funds, invstmnt bnks. Entity tht implmnts th invstmnt strtgy, tht is, slcts portfolio invstmnts in ccordnc with th objctivs nd strtgy in th fund's prospctus, nd plcs ordrs to ffct or liquidt slctd invstmnts in ccordnc with nt flow of cpitl into or out of th fund. Th prty tht provids srvics to its mmbrs for th sttlmnt of trnsctions nd holding of ssts. Th prson(s) or ntity ntitld to th bnfits of ownrship vn though nothr prty such s brokr or bnk--th nominl ownr--ctully hs possssion nd titl to th scurity. (Sourc: http://www.rbck.com). BusinssRols/Prticipnts Mtrix Tbl Prticipnts BusinssRols (Account) Srvicr (Account) Ownr Globl Custodin X X Sub-Custodin X X Stock Exchng X Clring Agnt X ICSD X X CSD X X Mrkt Dt Providr X 20 Fbrury 2015 Pg 11

Corport Actions Novmbr 2015 Institutionl Invstor X Fund Mngr X Brokr X X Bnficil Ownr X 4. Businss Dscription 4.1 Corport Actions This digrm picturs th high lvl Businsss covrd by this projct. Ths high lvl Businsss, if ncssry, cn b furthr split down into mor dtild Businsss during th businss modlling phs. Th im of th digrm blow is to dscrib th high-lvl scop of th projct, not to b xhustiv. Not: In th bov digrm, th procsss undrlying th corport ction domin includ Cnclltion procss nd Sttus Rporting procss. Th choic of hving ths rprsntd hr my b discussd nd it my b rgud tht ths r rthr sub-procsss or ctivitis prtining to som or ll of th othr fiv procsss. Howvr, w hv chosn to rprsnt thm in this wy to show th full pictur for Corport Actions. Evnt notifiction procss: Dfinition: Th procss of notifying th ccount ownr of n upcoming corport ction. It provids corport ction dtils including options (if ny). Th notifiction is vlidtd by th ccount srvicr who thn psss on th informtion to th ccount ownr. A notifiction cn lso notify updts to, rmind or dvis of th withdrwl of corport ction tht ws nnouncd prviously. Pg 12 Mssg Dfinition Rport Prt 1

Businss Dscription Triggr: th procss is triggrd whn nw corport ction vnt is nnouncd, whn th dtils of prviously nnouncd corport ction hv bn chngd, whn corport ction dtils wr incorrct, whn nw corport ction dtils r known or whn th corport ction vnt hs bn withdrwn. Pr-conditions: Th ccount srvicr hs bn notifid of corport ction vnt by n xtrnl sourc (sub-custodin, (I)CSD, mrkt dt vndor, finncil publiction, tc...). Post-conditions: Th ccount ownrs r notifid of th corport ction vnt. Rol: Account srvicr Eligibility / Entitlmnt notifiction procss: Dfinition: Th procss of providing th ccount ownr with th blnc of holdings ligibl for corport ction vnt nd th ntitlmnt to outturn rsourcs. Triggr: th procss is triggrd whn th cut-off dt to dtrmin whthr scuritis hld will b ligibl for corport ction vnt is rchd, whn th dtils of prviously nnouncd corport ction hv bn chngd or whn nw corport ction dtils r known. is lso triggrd by th rcipt of n lction. [Entitlmnt is ffctd whn holding or pnding trnsctions chngs or whn rlvnt informtion dtils chng]. Pr-conditions: th ccount ownr hs ligibl holdings or pnding trnsctions in th corport ction vnt s undrlying scurity. Th corport ction is not withdrwn. Post-conditions: Account ownr is informd of his ligibl blnc / ntitlmnt. Rol: Account srvicr Rmindr procss: Dfinition: Th procss of providing th ccount ownrs who hv not instructd t ll or fully instructd on thir ligibl blnc for th corport ction vnt bfor th ddlin. Triggr: th procss is triggrd in th vnt no lction rspons ws rcivd or if prtil lction rspons ws rcivd. This flow is optionl nd usg/timing is lft to SLA Pr-conditions: Th ccount ownr hs not fully instructd or prtilly instructd. Post-conditions: Account ownr is informd tht lction instructions r missing or prtil. Rol: Account srvicr Elction procss: Dfinition: Th procss of providing th ccount srvicr with instructions on how th ccount ownr wishs to procd with th corport ction vnt. Th ccount ownr cn rqust th cnclltion of prviously snt corport ction instruction. Triggr: th procss is triggrd whn th ccount ownr hs bn dvisd of corport ction vnt dtils with sufficint dtils to rspond or whn th ccount ownr hs stnding instruction t th ccount srvicr. At th ccount srvicr instruction ddlin, th dfult option cn triggr th procss. Pr-conditions: th corport ction vnt is voluntry or mndtory with options nd is not withdrwn. Post-conditions: th ccount srvicr hs th ncssry dtils nd instructions to crry out procssing nd trnsctions rlting to th corport ction vnt. Rol: Account ownr Movmnt prliminry dvic / Finl ntitlmnt procss: Dfinition: Th procss by which th ccount srvicr pr-dviss th ccount ownr of upcoming postings to b md to his csh nd/or scuritis ccount(s) s rsult of corport ction. Triggr: th procss is triggrd whn th ccount srvicr hs th rquird informtion bout th postings to b md. This procss lso includs th pr-dvic of movmnt rvrsl (snd in ordr to giv th ccount ownr tim to fund th rvrsl in his ccount). Th procss lso includs th updt/rplcmnt of informtion prviously providd. Pr-conditions: Postings of csh / scuritis hv to b don th ccount ownr s ccount(s). Post-conditions: Non 20 Fbrury 2015 Pg 13

Corport Actions Novmbr 2015 Rol: Account srvicr Movmnt confirmtion procss: Dfinition: Th procss of confirming tht corport ction vnt hs bn compltd nd tht th pproprit postings to th ccount ownr s sfkping ccount(s) hv bn ffctd. Triggr: th procss is triggrd whn scuritis or csh hv bn crditd or dbitd to/from n ccount, s th rsult of corport ction vnt. Pr-conditions: Postings of csh / scuritis r don to th ccount ownr s ccount(s). Post-conditions: Non. Rol: Account srvicr Movmnt rvrsl procss: Dfinition: Th procss of rvrsing th postings (csh nd/or scuritis) md to th ccount ownr s sfkping nd /or csh ccounts. It is to b notd tht only full movmnt rvrsl cn b don. Triggr: Th procss is triggrd by prvious communiction (notifiction or confirmtion) du to clcultion updts on th CA vnt (chngs or updts in rts), updts du to tx componnts tht rsult in chngs in confirmd distribution mounts s wll s clcultion rrors. Pr-conditions: A prvious movmnt confirmtion must hv bn snt. Csh nd/or scuritis postings r rvrsd in th ccount ownr s ccount(s). Post-conditions: Non Rol: Account srvicr Cnclltion procss: Dfinition: by which th ccount srvicr cn dvis th cnclltion of prviously nnouncd CA vnt or dvis th cnclltion of prviously snt CA movmnt prliminry dvic, or by which th ccount ownr cn rqust th cnclltion of n instruction. Triggr: Th procss is triggrd by prvious communiction bing idntifid s inccurt or void. Pr-conditions: A prvious communiction must hv tkn plc. Post-conditions: Non Rol: Account srvicr / ccount ownr. Sttus rporting procss: Dfinition: th procss of providing () th rson corport ction vnt hs not bn compltd by th nnouncd pymnt dts; or (b) th procss of dvising th sttus, or chng in sttus, of corport ction-rltd trnsction prviously instructd by, or xcutd on bhlf of, th ccount ownr; (c) procss of dvising th ccount ownr of th procssing sttus of corport ction vnt or (d) procss of cknowldging or rjcting corport ction instruction or cknowldging or rjcting rqust to cncl n outstnding instruction; () procss of providing th ccount ownr with sttmnts of his instructd nd uninstructd blncs for ll his corport ction vnts for sfkping ccount. Triggr: th procss is triggrd by th xcution of th vrious stps of th lifcycl of corport ction vnt, whn n ccount ownr hs snt n lction instruction or rqustd th cnclltion of prviously snt lction instruction. Pr-conditions: corport ction vnt must b on-going or n lction instruction hs bn rcivd by th ccount srvicr. Post-conditions: Non. Rol: Account srvicr Pg 14 Mssg Dfinition Rport Prt 1

Dscription of BusinssActivitis 5. Dscription of BusinssActivitis This sction prsnts th diffrnt BusinssActivitis within ch Businss. BusinssActivitis of procss r dscribd in swim ln digrms nd r rfrrd in this documnt s ctivity digrms. Th dvlopmnt of n ctivity digrm is prt of th SWIFT modlling procss nd llows cpturing th rquirmnts. Th ctivity digrm provids zoom-in on th BusinssActivitis tking plc during ch of th Businsss dscribd in Sction 4. It lso shows th BusinssActivitis tht r triggrd whn nothr BusinssActivity hs ngtiv rsult. Wht is th ctivity digrm bout? It is digrm rprsnting th common lifcycl of Businss A strt point shows whr th lifcycl of th businss procss commncs nd th nd points show whr th lifcycl my possibly nd A lozng mns tht choic btwn svrl ctions cn b md A br mns tht svrl ctions r inititd in prlll Th flow of ctivitis btwn th involvd Prticipnts (prtis) BusinssActivitis my rsult in diffrnt ctions, tht is, informtion is convyd from on prty to nothr prty. Both in scop nd out of scop ctivitis r includd, with diffrnt lvl of dtils. Thr r no informtion rquirmnts for out of scop ctivitis, xcpt tht thy should b clrly idntifid in th digrm. Activity digrms r lwys ccompnid with txt dscribing th BusinssActivitis nd thir intrctions. 5.1 Businss Activitis Timlin Th businss ctivity digrms prsntd in this sction r bsd on th bsic corport ction vnts squncs tim lin prsntd in th figurs blow. It is cknowldgd tht ths squncs cn diffr from n vnt to nothr or tht som of thm cn occur simultnously dpnding on mrkt ruls or ccount srvicr prctics. Not: ths timlins do not includ cnclltions nd sttus rporting possibilitis. 5.1.1 Mndtory Corport Action Evnts Mndtory Corport ction vnts squnc Eligibility / Pr-dvic/Finl Announcmnt Entitlmnt Entitlmnt Account Srvicr Ex-Dt / Rcord Dt / Effctiv Dt Confirmtion Pymnt Dt Announcmnt of Evnt Notifiction of Entitld Position Account Ownr Scuritis / csh Movmnts Prmiminry Advic Confirmtion of Account Posting 20 Fbrury 2015 Pg 15

Corport Actions Novmbr 2015 5.1.2 Elctiv Corport Action Evnts Squncs Voluntry/lctiv Corport ction vnts squnc Pr-dvic/ Finl Announcmnt Eligibility Instruction Sttus Entitlmnt Confirmtion Entitlmnt Ex-Dt / Rcord Dt / Effctiv Dt Account Srvicr Rspons ddlin Pymnt Dt Announcmnt of Evnt Eligibl blnc Instruction Sttus of Evnt/Instruction/ Rmindr of vnt dtils nd/or instructd/ uninstructd blnc Account Ownr Notifiction of Entitld Position Scuritis / csh Movmnts Prmiminry Advic Confirmtion of Account Posting Th procss flows hrftr dscrib possibl high lvl squnc of th procsss dfind in th prvious sction 4.1. Th corport ctions procss flows diffr significntly btwn vnts with options nd vnts without options. For this rson two procss flows r prsntd hr. Pg 16 Mssg Dfinition Rport Prt 1

Dscription of BusinssActivitis Mndtory Rorgnistion without options (REOR/MAND) Mndtory Distribution without options (DISN/MAND) Gnrl rmrk: Th squnc of procsss my vry from on corport ction vnt to nothr. Th intnt of this flow is to provid n illustrtion of possibl squnc. Evnt Announcmnt procss Amndmnt Amndmnt ndd Evnt Cnclld (by issur) Evnt Cnclld by AS Withdrwl Cnclltion Eligibility / Entitlmnt notifiction procss Amndmnt Amndmnt ndd Evnt Cnclld by AS Cnclltion Pr-dvic of Movmnt Movmnt Confirmtion Rvrsl ndd Pr-dvic of Movmnt Movmnt Rvrsl 20 Fbrury 2015 Pg 17

Corport Actions Novmbr 2015 Mndtory Rorgnistion with options (REOR/CHOS) Mndtory Distribution with options (DISN/CHOS) Voluntry Rorgnistion (REOR/VOLU) Gnrl rmrk: Th squnc of procsss my vry from on corport ction vnt to th othr. Th intnt of this flow is to provid n illustrtion of possibl squnc. Evnt Announcmnt procss Amndmnt Amndmnt ndd Eligibility / Entitlmnt notifiction (Prliminry) Evnt Cnclld (by issur) Evnt Cnclld By AS Withdrwl Cnclltion Amndmnt Amndmnt ndd Evnt Cnclld by AS Cnclltion Instruction procss Inx nds cnclltion Cnclltion Eligibility / Entitlmnt notifiction (Finl) Evnt Cnclld by AS Cnclltion Pr-dvic of Movmnt Confirmtion Pr-dvic of Movmnt Rvrsl ndd Movmnt Rvrsl Pg 18 Mssg Dfinition Rport Prt 1

Dscription of BusinssActivitis 5.1.3 Gnric Corport Action (Non Elctiv Evnt) Account Srvicr Account Ownr Not: Onc confirmd, CA vnt cn b withdrwn by th issur t ny tim in th procss. Th vnt withdrwl procss nd th notifiction cnclltion procss r dscribd in sprt ctivity digrms. Announc nw CA vnt nw CA vnt Evnt confirmd? Ys No Dtils complt Dtils prliminry Updt CA vnt nnouncmnt updt Evnt confirmd/dtils complt? No Ys Notify Blnc nd Entitlmnts notifiction Updt Blnc nd Entitlmnts updt Confirm csh/ scuritis postings Rflct csh/ scuritis movmnts Rvrs csh/ scuritis postings Rflct csh/ scuritis movmnts rvrsl Dscriptions of th ctivitis Account Srvicr Announc CA vnt: Announc th CA vnt bsd on informtion rcivd from Account Ownr nw nnouncmnt: ing of th nw nnouncmnt. 20 Fbrury 2015 Pg 19

Corport Actions Novmbr 2015 Dscriptions of th ctivitis Account Srvicr (I)CSD, mrkt dt providr, subcustodin. CA vnt confirmd? If th CA vnt is confirmd on th mrkt nd dtils r complt, n updt to th nnouncmnt my still b snt (if updts r rcivd from n xtrnl sourc) or notifiction of blnc nd ntitlmnts cn tk plc. If th CA vnt is confirmd nd dtils r not complt (prliminry), n updt to th CA vnt nnouncmnt my b snt. If th CA vnt is not confirmd, dtils r by dfult prliminry, n updt to th CA vnt nnouncmnt my b snt. Notify Blnc nd Entitlmnts: Advis of blnc of holdings nd ntitlmnts. Updtd blnc nd ntitlmnt dvic my b providd. Confirm csh/scuritis postings: Whn pymnt dt is rchd, csh/scuritis postings r confirmd. Ths postings my b rvrsd if ncssry. Account Ownr CA nnouncmnt updt: ing of th nnouncmnt updt CA vnt is cnclld by ccount srvicr: ing of th cnclltion. Notify Blnc nd Entitlmnts: blnc nd ntitlmnts dvic or updts. Rflct csh/scuritis movmnt: Rflct csh/scuritis movmnts in intrnl ccounts. Pg 20 Mssg Dfinition Rport Prt 1

Dscription of BusinssActivitis 5.1.4 Instruction (Elctiv Evnt) This digrm only dscribs th instruction procss (for vnt with voluntry vnts or mndtory vnts with options). In lin, with th Corport ction Chronology of Evnts figurs, ths ctivitis typiclly occur btwn th corport ction nnouncmnt nd th notifiction of blnc nd ntitlmnts. Account Srvicr Account Ownr Not: S prvious digrm for dtild dscription of th Announcmnt nd Confirmtion ctivitis Announc nw CA vnt nw CA nnouncmnt Rspons ddlin pproching? Rmindr Uninstructd blnc rmining? Instruction Instruct lction d? Ys No Ys Rport Instruction Sttus Instruction sttus No Sttus OK? Ys No Go to nxt ctivity Dscriptions of th ctivitis Account Srvicr instruction: Th ccount srvicr procsss th rcivd lction instruction Rmindr: In cs th rspons ddlin is pproching or if prt of th ccount ownr blnc rmins uninstructd, th ccount srvicr my rmind th ccount ownr of th sitution. Instruction procssd Ys/No: If Ys, go to Rport Instruction Sttus nd go to th nxt ctivity (s Gnric corport ction digrm). If No, go to Rport Instruction Sttus. Account Ownr Instruct lction: Elction instruction is snt to th ccount srvicr bsd on th options proposd in th CA nnouncmnt. Th ccount ownr my do nothing or provid lction for th prt of th rmining prt of th blnc. 20 Fbrury 2015 Pg 21

Corport Actions Novmbr 2015 Dscriptions of th ctivitis Account Srvicr Rport Instruction Sttus: Th ccount srvicr rports th sttus of th rcivd lction instruction. Th sttus my b positiv or ngtiv. Account Ownr instruction sttus: Th Account ownr procsss th instruction sttus rport. Instruction sttus OK? If NO, no furthr ction or go to Instruct lction procss. If Ys, nd of ctivitis. 5.1.5 Instruction Cnclltion Rqust (Elctiv Evnt) Account Srvicr Account Ownr Not: S prvious digrm for dtild dscription of th Announcmnt, Confirmtion nd Instruction ctivitis Cnclltion Rqust Rqust Cnclltion of Instruction Rqust ccptd? No Ys Ys Rport Cnclltion Rqust Sttus Cnclltion sttus Sttus OK? Go to Notify blnc/ ntitlmnt procss No Ys Ys Instruct lction Dscriptions of th ctivitis Account Srvicr Account Ownr cnclltion rqust: Th ccount srvicr procsss th cnclltion rqust Rqust ccptd Ys/No: If Ys, rport cnclltion rqust sttus to th ccount ownr nd go to Notify blnc nd ntitlmnts procss (s Gnric Rqust cnclltion of instruction: Th ccount ownr my rqust th cnclltion of prviously snt lction instruction. cnclltion rqust sttus: If sttus is OK, th ccount ownr my do nothing or r-instruct with nw lction. If sttus is not OK (tht is, cnclltion Pg 22 Mssg Dfinition Rport Prt 1

Dscription of BusinssActivitis Dscriptions of th ctivitis Account Srvicr corport ction digrm). If no, rport cnclltion rqust sttus to th ccount ownr. Account Ownr rqust rjctd), no furthr ctivitis. 5.1.6 Rmindr Account Srvicr Account Ownr Rmind vnt dtils nd/or instructd/ uninstructd blnc Rmindr Dscriptions of th ctivitis Account Srvicr Rmindr: Rmind CA vnt dtils nd/or instructd/uninstructd blnc for prviously nnouncd corport ction vnt. Account Ownr rmindr: Th ccount ownr procsss rmindr. 5.1.7 Instructions Rporting Account Srvicr Account Ownr Rport instructd/ uninstructd blnc (pr sfkping ccount for 1 or mor CA vnts) Rport Dscriptions of th ctivitis Account Srvicr Missing Instructions rporting procss: Rport instructd/uninstructd blnc for 1 or mor prviously nnouncd corport ction vnt t th lvl of th sfkping ccount for 1 or mor Sfkping ccount.. Account Ownr missing instructions rport: Th ccount ownr procsss missing instructions rport. 20 Fbrury 2015 Pg 23

Corport Actions Novmbr 2015 5.1.8 Movmnt Prliminry Advic Account Srvicr Account Ownr Not: Movmnt prliminry dvic procss will typiclly occur btwn th blnc nd ntitlmnt notifiction procss nd th movmnt confirmtion procss. Movmnt prliminry dvic procss movmnt prliminry dvic Dscriptions of th ctivitis Account Srvicr Movmnt prliminry dvic: Pr-dvis th ccount ownr of n upcoming posting of scuritis nd/or csh rsulting from prviously nnouncd corport ction vnt. Account Ownr Movmnt prliminry dvic: Th ccount ownr procsss movmnt prliminry dvic. 5.1.9 Movmnt Prliminry Advic Cnclltion This procss pplis for th cnclltion of prviously snt movmnt prliminry dvic from th ccount srvicr to th ccount ownr. Account Srvicr Account Ownr Advis cnclltion of prvious movmnt prliminry dvic cnclltion dvic Dscriptions of th ctivitis Account Srvicr Corport Action movmnt prliminry dvic cnclltion: Th ccount srvicr dviss th ccount ownr tht prviously snt movmnt prliminry dvic hs bn Account Ownr cnclltion: Th ccount ownr procsss th corport ction movmnt prliminry dvic cnclltion. Pg 24 Mssg Dfinition Rport Prt 1

Dscription of BusinssActivitis Dscriptions of th ctivitis Account Srvicr cnclld. Account Ownr 5.1.10 Corport Action Evnt Withdrwl 5.1.10.1 Dscription of Activitis Account Srvicr Account Ownr Not: A corport ction vnt withdrwl could occur t ny tim during th corport ction lif-cycl. Announc withdrwl of Corport Action vnt CA Cnclltion Advic withdrwl nnouncmnt Dscriptions of th ctivitis Account Srvicr Corport Action withdrwl procss: th ccount srvicr dviss ccount ownr tht prviously nnouncd corport ction hs bn withdrwn by th issur. Account Ownr corport ction withdrwl: th ccount ownr procsss th corport ction withdrwl. 5.1.11 Corport Action Nrrtiv Th Corport Action Nrrtiv mssg is bidirctionl mssg nd is rstrictd to spcific css, for instnc, for communicting tx dtils or crtifiction / rgistrtion dtils. 20 Fbrury 2015 Pg 25

Corport Actions Novmbr 2015 6. BusinssTrnsctions This sction dscribs th mssg flows bsd on th ctivity digrms documntd bov. It shows th typicl xchngs of informtion in th contxt of BusinssTrnsction. Th corport ction mssgs r xchngd btwn businss ctors cting ithr s n ccount srvicr, s for instnc (I)CSD's, globl custodins or clring gnts or s n ccount ownr, for instnc fund mngrs or institutionl invstors. Not tht som of th businss ctors lik (I)CSDs, globl custodins or sub-custodins will usully ply both rols of ccount srvicr nd ccount ownr s thr r intrmdiris in th corport ction procssing chin btwn th issur (gnt) nd th nd invstor. In ordr to kp th gnric ntur of th mssg flows dscribd hrftr, only th rols ccount srvicr nd ccount ownr will b usd. 6.1 Announcmnt nd Entitlmnt Scnrios Th scnrios dvlopd in this sction illustrt th corport ction mssgs flow during th corport ction vnt nnouncmnt nd ntitlmnt phss. 6.1.1 Announcmnt Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs for th nnouncmnt phs of corport ction vnt. Howvr, dpnding on th typ of corport ction vnt nd on its procssing volution during its lif cycl, not ll mssgs illustrtd hr will ncssrily b snt. Th ccount srvicr snds nw CorportActionNotifiction to th ccount ownr s prliminry nnouncmnt of corport ction vnt concrning scurity in which th ccount ownr hs holdings on its ccount. As th vnt dtils communictd to th ccount Srvicr r updtd or modifid, th ccount srvicr my snd othr rplcmnt CorportActionNotifiction mssgs indicting ch tim th procssing sttus of th vnt. Pg 26 Mssg Dfinition Rport Prt 1

BusinssTrnsctions Onc th informtion bout th corport ction vnt is complt nd confirmd, th ccount srvicr snds rplcmnt CorportActionNotifiction to th ccount ownr s confirmd nnouncmnt with complt nd confirmd sttus. If pproprit for th corport ction vnt, th ccount srvicr my snd rplcmnt CorportActionNotifiction contining th informtion on th vnt stg rchd in th corport ction vnt lif cycl. For corport ction vnts hving n ntitlmnt dt (for xmpl, stock dividnd), th ccount srvicr snds on ntitlmnt dt n ntitlmnt CorportActionNotifiction contining th ligibl blnc nd possibly rsulting scuritis nd/or csh movmnts to th ccount srvicr. For corport ction vnts tht hv n ntitlmnt dt nd tht do not rquir n lction phs (for xmpl, mndtory vnts without options), onc th ntitlmnt dt is rchd, th ccount srvicr my snd n CorportActionMovmntPrliminryAdvic contining th finl ntitlmnts nd movmnts to th ccount ownr. Not lso tht in cs of plin vnill prdictbl vnts lik intrst pymnt, prliminry nnouncmnt nd confirmd nnouncmnt r not lwys ncssry nd thrfor th rltd CorportActionNotifiction mssgs my not ncssrily b snt by th ccount srvicr who might dirctly snd finl ntitlmnt CorportActionMovmntPrliminryAdvic mssg to th ccount ownr s first mssg concrning this typ of corport ction vnt (s lso sction 2 bout lction, ntitlmnt nd rmindr). Should corport ction vnt procssing not b fully compltd by th nnouncd pymnt dt, th ccount srvicr my snd CorportActionEvntingSttusAdvic to th ccount ownr to inform bout th procssing sttus nd potntilly th rson for this sttus. 20 Fbrury 2015 Pg 27

Corport Actions Novmbr 2015 6.1.2 Announcmnt nd Cnclltion of Evnt Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs whn corport ction vnt is withdrwn by th issur ftr hving bn prviously nnouncd through th chin of intrmdiris nd possibly to th nd invstor. Th ccount srvicr snds CorportActionNotifiction to th ccount ownr s n nnouncmnt of corport ction vnt concrning scurity in which th ccount ownr hs holdings on its ccount. Onc th ccount srvicr hs bn informd tht th corport ction vnt is withdrwn by th Issur, th ccount srvicr snds CorportActionCnclltionAdvic to th ccount ownr with th cnclltion rson indicting withdrw of th vnt. Not lso tht corport ction vnt my b withdrwn by th Issur t ny momnt during its lif cycl nd thrfor it is likly tht CorportActionCnclltionAdvic is snt ftr svrl rplcmnt CorportActionNotifiction or CorportActionMovmntPrliminryAdvic hv bn snt or vn ftr th lction phs of n vnt. 6.1.3 Announcmnt nd Cnclltion du to ing Error Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs whn corport ction vnt is cnclld by th ccount srvicr ftr hving bn prviously but rronously nnouncd to th ccount ownr. This might hppn whn th ccount srvicr snds nnouncmnts mssgs to th ccount ownr whilst for instnc it hs no holdings in th scurity concrnd by th corport ction vnt nnouncd. Th ccount srvicr snds nw CorportActionNotifiction to th ccount ownr s prliminry nnouncmnt of corport ction vnt concrning scurity in which th ccount ownr hs for instnc no holdings on its ccount. Onc th ccount srvicr notics tht th ccount ownr should not hv bn informd bout this corport ction vnt, th ccount srvicr snds CorportActionCnclltionAdvic to th ccount ownr with th cnclltion rson indicting procssing rror. Not lso tht it is likly tht CorportActionCnclltionAdvic is snt only ftr svrl rplcmnt CorportActionNotifiction or CorportActionMovmntPrliminryAdvic hv bn snt, should th ccount srvicr not notic its mistk immditly. Pg 28 Mssg Dfinition Rport Prt 1

BusinssTrnsctions 6.1.4 Finl Entitlmnt Rplcmnt Scnrio This scnrio illustrts cs whr rplcmnt of finl ntitlmnt tks plc. In th cs of mndtory corport ction vnt, ftr th snding of on or mor prliminry nnouncmnt nd of confirmd nnouncmnt, th ccount srvicr my snd nw CorportActionMovmntPrliminryAdvic contining th finl ntitlmnts nd movmnts to th ccount ownr. Aftr this, if on or mor informtion lmnt in th corport ction vnt dtils r modifid by th issur nd my ffct th ligibl blnc nd/or th movmnts dtils, th ccount srvicr snds rplcmnt CorportActionNotifiction with th updtd informtion s scond confirmd nnouncmnt. Following this, h lso snds rplcmnt CorportActionMovmntPrliminryAdvic to th ccount ownr to confirm th updtd ntitlmnts nd movmnts. 20 Fbrury 2015 Pg 29

Corport Actions Novmbr 2015 6.2 Elction, Entitlmnt nd Rmindr Scnrios Th scnrios dvlopd in this sction illustrt th corport ction mssgs flow during th corport ction vnt lction phs of n lctiv corport ction vnt. Non-lctiv corport ction vnts will not go through this phs but will dirctly ntr th confirmtion phs ftr th nnouncmnt is compltd. In ordr to illustrt th lction phs in its contxt, th nnouncmnt phs of th corport ction vnt lif cycl hs lso bn rprsntd in th following squnc digrms with prcding prliminry nnouncmnt nd confirmd nnouncmnt mssgs. 6.2.1 Elction nd Finl Entitlmnt Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs for th lction phs of corport ction vnt following th nnouncmnt phs whn singl instruction is snt by th ccount ownr. Onc th nnouncmnt phs is compltd, th ccount ownr my snd CorportActionInstruction to th ccount srvicr to instruct on on of th proposd options nd for prt or ll of its ligibl blnc. Onc th instruction hs bn procssd by th ccount srvicr, th ccount srvicr snds CorportActionInstructionSttusAdvic to th ccount ownr to rport th sttus of th instruction procssing. If th instruction is ccptd, th ccount srvicr my thn lso snd CorportActionMovmntPrliminryAdvic contining th finl ntitlmnts nd movmnts to th ccount ownr. 6.2.2 Elction nd Finl Entitlmnt Cnclltion Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs for th lction phs of corport ction vnt following th nnouncmnt phs whn n instruction my b cnclld by th ccount ownr Onc th nnouncmnt phs is compltd, th ccount ownr my snd CorportActionInstruction to th ccount srvicr to instruct on on of th proposd options nd for Pg 30 Mssg Dfinition Rport Prt 1

BusinssTrnsctions prt or ll of its ligibl blnc. Onc th instruction hs bn procssd by th ccount srvicr, th ccount srvicr snds CorportActionInstructionSttusAdvic to th ccount ownr to rport th sttus of th instruction procssing. If th instruction is ccptd, th ccount srvicr my thn lso snd CorportActionMovmntPrliminryAdvic contining th finl ntitlmnts nd movmnts to th ccount ownr. If th cnclltion of th instruction is prmittd for th corport ction vnt nd th ccount ownr wnts to cncl its instruction, th ccount ownr snds orportactioninstructioncnclltionrqust to th ccount srvicr nd it my indict in th mssg whthr nw instruction will b snt ltr on to instruct on th proposd options. Onc th instruction cnclltion hs bn procssd by th ccount srvicr, th ccount srvicr snds CorportActionInstructionCnclltionRqustSttusAdvic to th ccount ownr to rport th sttus of th instruction cnclltion procssing. If no othr instruction is snd by th ccount ownr bfor th instruction ddlin st by th ccount srvicr, nd thr is no stnding instruction dfind by th ccount ownr, th ccount srvicr snds CorportActionInstructionSttusAdvic to th ccount ownr indicting tht th dfult ction dfind for th vnt ws tkn into ccount for th lction procss. 20 Fbrury 2015 Pg 31

Corport Actions Novmbr 2015 Th ccount srvicr my thn lso snd CorportActionMovmntPrliminryAdvic contining th finl ntitlmnts nd movmnts to th ccount ownr. 6.2.3 Elction nd Finl Entitlmnt Rplcmnt Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs for th lction phs of corport ction vnt following th nnouncmnt phs whn th ccount ownr instructs first prtilly nd ltr on snds scond instruction to instruct th rmining prt of th ligibl blnc. Onc th nnouncmnt phs is compltd, th ccount ownr my snd CorportActionInstruction to th ccount srvicr to instruct on on of th proposd options nd for prt or ll of its ligibl blnc. Onc th instruction hs bn procssd by th ccount srvicr, th ccount srvicr snds CorportActionInstructionSttusAdvic to th ccount ownr to rport th sttus of th instruction procssing. If th instruction is ccptd, th ccount srvicr my thn lso snd CorportActionMovmntPrliminryAdvic contining th finl ntitlmnts nd movmnts to th ccount ownr. If th ccount ownr thn snds scond CorportActionInstruction to th ccount srvicr to instruct th rmining prt of its ligibl blnc, nd th instruction is ccptd too, th ccount srvicr snds CorportActionInstructionSttusAdvic to th ccount ownr with sttus "ccptd". Th ccount srvicr thn should lso snd rplcmnt CorportActionMovmntPrliminryAdvic contining th updtd finl ntitlmnt nd movmnts to th ccount ownr. Pg 32 Mssg Dfinition Rport Prt 1

BusinssTrnsctions 6.2.4 Rmindr Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs for th lction phs of corport ction vnt following th nnouncmnt phs whn th ccount srvicr rminds th ccount ownr tht h my instruct on th proposd options of th concrnd corport ction vnt. Onc th nnouncmnt phs is compltd, nd th ccount ownr hs not yt instructd for ny of th option for its ligibl blnc whilst th instruction ddlin st by th ccount srvicr is pproching, th ccount srvicr my snd rmindr CorportActionNotifiction to th ccount ownr to rmind him bout th corport ction vnt dtils, its ligibl blnc nd proposd options. Th ccount ownr my thn snd to th ccount srvicr its instruction within th CorportActionInstruction so tht th lction procss cn continu until compltion. 6.3 Confirmtion nd Rvrsl Scnrios Th scnrios dvlopd in this sction illustrt th corport ction mssgs flow during th corport ction confirmtion nd rvrsl phss. For non-lctiv corport ction vnts, this phs coms dirctly ftr th nnouncmnt nd finl ntitlmnt phss. For lctiv corport ction vnts, this phs coms dirctly ftr th lction phs. In ordr to illustrt th confirmtion nd rvrsl phss in thir contxt, th nnouncmnt nd lction phss of th corport ction vnt lif cycl hv lso bn rprsntd in th following squnc digrms with prcding prliminry nd confirmd nnouncmnt mssgs nd instruction nd instruction sttus mssgs. 6.3.1 Confirmtion Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs for th confirmtion phs of corport ction vnt following th nnouncmnt nd lction phss. 20 Fbrury 2015 Pg 33

Corport Actions Novmbr 2015 Onc th nnouncmnt phs nd th lction phs (in th css of lctiv corport ction vnts) r compltd, th ccount srvicr my snd CorportActionMovmntPrliminryAdvic contining th finl ntitlmnts nd movmnts to th ccount ownr so s to pr-dvis him bout th upcoming scuritis nd/or csh movmnts. Th ccount srvicr must lso snd CorportActionConfirmtion to th ccount ownr to confirm tht th csh nd/or scuritis hv bn crditd nd/or dbitd from/to its ccount. 6.3.2 Rvrsl Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs for th confirmtion nd phs of corport ction vnt whn rvrsl occurs. Onc th nnouncmnt phs nd th lction phs (in th css of lctiv corport ction vnts) r compltd nd th ccount srvicr hs confirmd to th ccount ownr tht th movmnts hv bn pplid on its ccount, nd for som rsons, th movmnts must b rvrsd, th ccount srvicr my optionlly snd rvrsl CorportActionMovmntPrliminryAdvic to th ccount ownr to pr-dvis him tht th scuritis nd/or csh movmnts r going to b rvrsd. Th ccount srvicr my lso indict th rson for th rvrsl. Th ccount srvicr must lso snd CorportActionMovmntRvrslAdvic to th ccount ownr to confirm th rvrsl of th movmnts hv bn crrid out. Th ccount srvicr my lso indict th rson for th rvrsl into th CorportActionMovmntRvrslAdvic. Pg 34 Mssg Dfinition Rport Prt 1

BusinssTrnsctions 6.3.3 Rvrsl Pr-Advic Cnclltion Scnrio This scnrio illustrts clssicl squnc of corport ction mssgs for th confirmtion nd phs of corport ction vnt whn cnclltion of rvrsl pr-dvic occurs. Onc th nnouncmnt phs nd th lction phs (in th css of lctiv corport ction vnts) r compltd nd th ccount srvicr hs confirmd to th ccount ownr tht th movmnts hv bn pplid on its ccount, nd for som rsons, th movmnts must b rvrsd, th ccount srvicr my optionlly snd rvrsl CorportActionMovmntPrliminryAdvic to th ccount ownr to pr-dvis him tht th scuritis nd/or csh movmnts r going to b rvrsd. Th ccount srvicr my lso indict th rson for th rvrsl. If it finlly coms out ftr this tht th movmnts will not b rvrsd, th ccount srvicr must cncl th rvrsl pr-dvic by snding CorportActionMovmntPrliminryAdvicCnclltionAdvic to th ccount ownr to confirm th cnclltion of th nnouncd rvrsl of th movmnts. 20 Fbrury 2015 Pg 35

Corport Actions Novmbr 2015 6.4 Instruction Rporting Scnrio Th ccount srvicr my snd CorportActionInstructionSttmntRport to th ccount ownr t ny tim to rport bout th instructd, uninstructd nd othr blncs for on or mor corport ction vnts t sfkping ccount lvl or to rport bout th instructd, uninstructd nd othr blncs for on corport ction vnt but for on or svrl sfkping ccounts in which th ccount ownr hs holdings. 6.5 Nrrtiv Scnrio Th ccount ownr or th ccount srvicr my snd th CorportActionNrrtiv mssg to provid spcific nrrtiv informtion for txtion conditions, rgistrtion dtils, confirmtion of holdings trnsfr nd othr ncillry procsss. Pg 36 Mssg Dfinition Rport Prt 1

BusinssTrnsctions 6.6 MovmntPrliminryAdvic Dtild Usg in Typicl CA Businss Scnrios 6.6.1 Introduction This sction provids mor dtild usg ruls nd businss flows for th prliminry dvic nd prliminry dvic cnclltion procsss outlind in th 2 prvious sctions bov. 6.6.2 Businss Nd Corport Action Movmnt Prliminry Advic mssging ddrsss thr ky businss nds: ) Fcilitt utomtd pymnt procssing nd pymnt mngmnt: Th CA Movmnt Prliminry Advic is th building block for pymnt utomtion, it will llow for th mssg to intrfc utomticlly into pymnt procssing systms nd idntify pr-mtching of pymnts which will rsult in incrsd pymnt STP. b) Incrs fficincy: Custodins nd clints could bnfit from CA Movmnt Prliminry Advic mssg tht confirms pymnt dtils. Th CA Movmnt Prliminry Advic mssg will rport ll criticl dtils of corport ction pymnts t th ccount lvl within structurd tgs incorporting tx trtmnt informtion, rts, commissions, nd fs. Th CA Movmnt Prliminry Advic mssg cn b linkd to th CA Movmnt Confirmtion mssg nd chiv rconcilition t th ccount, tx profil, nd spcific trnsction lvl. c) Rduc oprtionl risk: In ISO 15022, th prctic of using MT 564 for nnouncmnt of updtd vnt dtils commingld with Movmnt Prliminry Advic of pymnt dtils is problmtic. From n Evnt Mngmnt prspctiv, criticl updts of vnt dtils could b missd if th MT 564 is prcivd to b snt for finl ntitlmnt nd/or csh rconcilition purposs. Similrly, th clint could potntilly miss Movmnt Prliminry Advic dtils ndd to fcilitt csh projctions if th MT 564 is prcivd to b for vnt or ntitlmnt updt dtils. 6.6.3 Usg Ruls Th CA Movmnt Prliminry Advic mssg is n optionl mssg within th Corport Action mssg flow nd cn b usd for ctions in ll vnt ctgoris; Mndtory, Mndtory with Elction, 20 Fbrury 2015 Pg 37

Corport Actions Novmbr 2015 nd Voluntry vnts. 6.6.3.1 Mndtory Evnts Th CA Movmnt Prliminry Advic cn b snt for crdit/dbit of csh nd/or scuritis. It would b triggrd prior to th pymnt dt of th vnt nd my or my not follow n ISO 20022 CA Notifiction mssg. Som common xmpls of css whr th CA Movmnt Prliminry Advic would b usd includ Mndtory Incom s wll s Mndtory Cpitl vnts such s: Csh Dividnds, Intrst Pymnts, Mturity Pymnts / Finl Rdmptions, Prtil Rdmptions, CMO Pymnts, Stock Dividnds, Stock Splits/Rvrs Splits, Rturn of Cpitl, Mrgr (th list is not xhustiv). CA Movmnt Prliminry dvic cn b snt s stnd lon mssg (i.. not linkd to CA Notifiction) only in th cs of prdictbl vnts (Intrst pymnt, mturity pymnt, ). 6.6.3.2 Mndtory with Elction nd Voluntry Evnts ISO 20022 CA Movmnt Prliminry Advic cn b snt s th communiction mthod for Finl Entitlmnt rplcing th CA Notifiction mssg for this purpos. Th CA Movmnt Prliminry Advic for Mndtory with Elction nd Voluntry vnts cn b snt for crdit/dbit of csh nd/or scuritis upon confirmtion of th instruction. This is consistnt with th currnt mrkt prctic of finl ntitlmnt. Th Movmnt Prliminry Advic is formttd with ll th movmnts ssocitd with th option, vn though mor thn on finl confirmtion of pymnt mssg my hv to b snt dpnding on posting dts. For instnc, in th cs of Rights Issu whr th Exrcis option is lctd, th Movmnt Prliminry Advic will idntify th following movmnts; Csh Dbit Movmnt, Shr Crdit Movmnt, nd Shr Dbit Movmnt. Howvr, svrl finl pymnt confirmtions (in n ISO 20022 CA Confirmtion mssgs) my hv to b snt s th pymnt dts my b diffrnt for ch movmnt. 6.6.3.3 Rplcmnt Prliminry Movmnt Advic In th cs whr rsulting ntitlmnt is updtd, nd Movmnt Prliminry Advic hs bn snt to th ccount ownr, it is rcommndd tht rplcmnt Movmnt Prliminry Advic b triggrd upon rclcultion of th ntitlmnt s long s csh nd/or scuritis hv not bn postd to th clints ccount. Exmpls: Criticl dt lmnt hs chngd t th vnt lvl which ffcts th rsulting csh nd/or scuritis ntitlmnt. Rgrding Finl Entitlmnt, whn n offr is pro-rtd At this point th rsulting ntitlmnt hs bn rclcultd s criticl dt lmnt hs chngd t th offr lvl. Th ccount ownr is pr-dvisd of th nw csh nd/or scuritis movmnts. 6.6.3.4 Cnclltion of Prliminry Movmnt Advic Whn n lction instruction is cnclld - At this point th rsulting ntitlmnt hs bn rclcultd to zro nd th srvic providr my snd cnclltion of th Movmnt Prliminry Advic to convy tht th movmnts hv bn tkn down. A Movmnt Prliminry Advic cn b snt to pr-dvis of rvrsl of corport ction csh or scuritis postings. If th CA Confirmtion Rvrsl dos not finlly tk plc, this pr-dvic of movmnt rvrsl my b cnclld by th ccount srvicr. Pg 38 Mssg Dfinition Rport Prt 1

BusinssTrnsctions 6.6.4 Businss Scnrios 6.6.4.1 Scop Th following scnrio r to b considrd s xmpls illustrting how Corport Action Movmnt Prliminry Advic fits in to th Corport Action mssg flow for ctions within ch vnt ctgory. Sinc lot of spcts of th mssg flows my b govrnd by spcific srvic lvl grmnts dfind btwn countrprtis, ths digrms cnnot nd do not intnd to rflct ll th possibl css of mssg flows. Thy usully illustrt th plin vnill scnrio within ch ctgory nd thrfor r to b usd only s guidnc for implmntrs. 6.6.4.2 Convntions usd in flow digrms Th mssg flow digrms r colour codd for s of rfrnc with th following convntions: Blck = Mndtory mssg flow Blu = Optionl mssg flow Orng = Movmnt Prliminry Advic nd Cnclltion Advic mssg flow Mssg or filds Abbrvitd Nm Mssg nm MT 564 MT565 MT566 MT 567 23G::NEWM 23G::REPE 23G::REPL 25D::PROC//PREC ISO 15022 Corport Action Notifiction mssg ISO 15022 Corport Action Instruction mssg ISO 15022 Corport Action Confirmtion mssg ISO 15022 Corport Action Sttus nd ing Advic mssg ISO 15022 Function of th Mssg fild with vlu Nw mssg ISO 15022 Function of th Mssg fild with vlu Eligibl Blnc Notifiction mssg ISO 15022 Function of th Mssg fild with vlu Rplcmnt mssg ISO 15022 ing Sttus fild with vlu Prliminry Announcmnt Confirmd 25D::PROC//COMP ISO 15022 ing Sttus fild with vlu Complt 25D::IPRC//PACK CANO CAPS CAIN CAIS CAPA CACO CARE CANA CACN CAIC CACS ISO 15022 Sttus Cod fild with sttus vlu Instruction ing Sttus Acknowldg/Accptd ISO 20022 Corport Action Notifiction mssg ISO 20022 Corport Action Evnt ing Sttus Advic mssg ISO 20022 Corport Action Instruction mssg ISO 20022 Corport Action Instruction Sttus Advic mssg ISO 20022 Corport Action Movmnt Prliminry Advic mssg ISO 20022 Corport Action Movmnt Confirmtion mssg ISO 20022 Corport Action Movmnt Rvrsl Advic mssg ISO 20022 Corport Action Nrrtiv mssg ISO 20022 Corport Action Cnclltion Advic mssg ISO 20022 Corport Action Instruction Cnclltion Rqust mssg ISO 20022 Corport Action Instruction Cnclltion Rqust Sttus Advic mssg 20 Fbrury 2015 Pg 39

Corport Actions Novmbr 2015 Mssg or filds Abbrvitd Nm CAST CAPC Mssg nm ISO 20022 Corport Action Instruction Sttmnt Rport mssg ISO 20022 Corport Action Movmnt Prliminry Advic Cnclltion Advic mssg 6.6.4.3 Scnrio 1: Mndtory Evnt No Prliminry Advic This scnrio illustrts, using n ISO 150022 nottion, clssic businss flow for mndtory corport ction vnts whn prliminry dvic flow is not xplicitly supportd. MT564 23G::NEWM 25D::PREC MT564 23G::REPE or REPL 25D::COMP MT566 23G::NEWM csh nd/or scuritis movmnt block prsnt A) Prliminry Announcmnt confirmd snt prior to Ex Dt B) Confirmd Announcmnt snt on Ex Dt Finl Entitlmnt (for illustrtiv purposs only) C) Confirmtion of Pymnt snt on Py Dt M s s g G t w y A) Prliminry Announcmnt B) Confirmd Announcmnt C) Confirmtion of Pymnt Evnt Mngmnt No utomtd solution to Idntify MT564 s Finl Entitlmnt Mssg. Mnul intrvntion rquird for pr-pymnt rconcilition Pymnt Mngmnt Pg 40 Mssg Dfinition Rport Prt 1

BusinssTrnsctions 6.6.4.4 Scnrio 2: Mndtory with Elction nd Voluntry Evnt - No Prliminry Advic This scnrio illustrts, using n ISO 150022 nottion, clssic businss flow for mndtory corport ction vnts with lction or voluntry corport ction vnts whn prliminry dvic flow is not xplicitly supportd. MT564 23G::NEWM 25D::PROC// PREC A) Prliminry Announcmnt confirmd snt prior to Ex Dt A) Prliminry Announcmnt confirmd Evnt Mngmnt MT564 23G::REPE or REPL 25D::PROC// COMP MT567 23G::INST 25D::IPRC//PACK MT564 23G::REPE or REPL 25D::PROC// COMP B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) C) Nw instruction D) Confirm of Instruction E) Confirmd Announcmnt snt on Ex Dt Finl Entitlmnt (for illustrtiv purposs only) M s s g G t w y B) Confirmd Announcmnt MT565 23G::NEWM D) Confirm of Instruction E) Confirmd Announcmnt Rspons Mngmnt Systm Inbound MT567 mtchs with MT565 No utomtd solution to Idntify MT564 s Finl Entitlmnt Mssg. Mnul intrvntion rquird for pr-pymnt rconcilition MT566 23G::NEWM csh nd/or scuritis movmnt block prsnt F) Confirmtion of Pymnt snt on Py Dt F) Confirmtion of Pymnt Pymnt Mngmnt 20 Fbrury 2015 Pg 41

Corport Actions Novmbr 2015 6.6.4.5 Scnrio 3: Mndtory Evnt Ex Dt = Py Dt Th ccount srvicr nnouncs mndtory vnt with pymnt dt on th sm dy s th xdt. A CA Movmnt Prliminry Advic is snt prior to x-dt nd pymnt dt. Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt CAPA Csh nd/or scuritis movmnt block prsnt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt CACO NEWM csh nd/or scuritis movmnt block prsnt A) Prliminry Announcmnt confirmd snt prior to Ex Dt B) Movmnt Prliminry Advic snt prior to Ex Dt nd Py Dt C) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) D) Confirmtion of Pymnt snt on Py Dt M s s g G t w y A) C) B) D) Evnt Mngmnt Pymnt Mngmnt 6.6.4.6 Scnrio 4: Mndtory Evnt Th ccount srvicr nnouncs mndtory vnt. A CA Movmnt Prliminry Advic is snt prior to pymnt dt Pg 42 Mssg Dfinition Rport Prt 1

BusinssTrnsctions Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt CAPA Csh nd/or scuritis movmnt block prsnt CACO NEWM csh nd/or scuritis movmnt block prsnt A) Prliminry Announcmnt confirmd snt prior to Ex Dt B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) C) Movmnt Prliminry Advic snt prior to Py Dt D) Confirmtion of Pymnt snt on Py Dt M s s g G t w y A) B) C) D) Evnt Mngmnt Pymnt Mngmnt 6.6.4.7 Scnrio 5: Mndtory Evnt with Rvrsl of Pymnt Th ccount srvicr nnouncs mndtory vnt. A CA Movmnt Prliminry Advic is snt prior to pymnt dt. Following confirmtion of th pymnt, rvrsl nds to b md for which CA Movmnt Prliminry Advic of rvrsl is md prior to th ffctiv rvrsl of pymnt. 20 Fbrury 2015 Pg 43

Corport Actions Novmbr 2015 Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt A) Prliminry Announcmnt confirmd snt prior to Ex Dt A) Evnt Mngmnt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) B) CAPA Csh nd/or scuritis movmnt block prsnt CACO NEWM csh nd/or scuritis movmnt block prsnt CAPA Rvrsl Csh nd/or scuritis movmnt block prsnt C) Movmnt Prliminry Advic snt prior to Py Dt D) Confirmtion of Pymnt snt on Py Dt E) Movmnt Prliminry Advic of rvrsl snt ftr Py Dt M s s g G t w y C) D) E) Pymnt Mngmnt CARE NEWM csh nd/or scuritis movmnt block prsnt F) Rvrsl of Pymnt F) CAPA nd CACO Movmnts usg guidlins Movmnts rportd within th CA movmnt prliminry dvic rvrsl (CAPA rvrsl) mssg will b opposit to thos rportd into th rfrrd CA confirmtion mssg (CACO) i.. crdit of csh nd/or scuritis will bcom dbits nd invrsly. Movmnts rportd within th CA Rvrsl (CARE) mssg will b idnticl to th movmnts rportd into th rfrrd CA confirmtion mssg (CACO). Not If rbook follows rvrsl, it is rcommndd tht th rbook b considrd nw pymnt. Thrfor, subjct to th pr-dvic procss if it mts th critri grd upon btwn th ccount srvicr nd th ccount providr. 6.6.4.8 Scnrio 6: Mndtory Evnt with Cnclld Rvrsl of Pymnt Th ccount srvicr nnouncs mndtory vnt. A CA Movmnt Prliminry Advic is snt prior to pymnt dt. Following confirmtion of th pymnt, rvrsl nds to b md for which CA Movmnt Prliminry Advic of rvrsl is snt. This CA Movmnt Prliminry Advic of rvrsl is vntully cnclld. Pg 44 Mssg Dfinition Rport Prt 1

BusinssTrnsctions Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt A) Prliminry Announcmnt confirmd snt prior to Ex Dt A) Evnt Mngmnt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt CAPA Csh nd/or scuritis movmnt block prsnt B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) C) Movmnt Prliminry Advic snt prior to Py Dt M s s g B) CACO NEWM csh nd/or scuritis movmnt block prsnt CAPA Rvrsl Csh nd/or scuritis movmnt block prsnt D) Confirmtion of Pymnt snt on Py Dt E) Movmnt Prliminry Advic of rvrsl snt ftr Py Dt G t w y C) D) E) Pymnt Mngmnt CAPC Cnclltion of CAPA Rvrsl F) Movmnt Prliminry Advic Cnclltion Advic F) 20 Fbrury 2015 Pg 45

Corport Actions Novmbr 2015 6.6.4.9 Scnrio 7: Mndtory Evnt with Criticl Updt Th ccount srvicr nnouncs mndtory vnt. A CA Movmnt Prliminry Advic is snt prior to pymnt dt. Following this dvic, criticl updt is snt by th ccount srvicr, followd by n updtd CA Movmnt Prliminry Advic. Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt A) Prliminry Announcmnt confirmd snt prior to Ex Dt A) CANO REPL Blnc only or Blnc & Entl Confirmd-Complt CAPA Csh nd/or scuritis movmnt block prsnt B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) C) Movmnt Prliminry Advic snt prior to Py Dt M s s g B) D) Evnt Mngmnt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt CAPA Rplcmnt Csh nd/or scuritis movmnt block prsnt D) Rplcmnt nnouncmnt for Criticl updt g. rt chng E) Rplcmnt of th Prliminry Movmnt Advic snt prior to Py Dt (for illustrtiv purposs only) G t w y C) E) F) Pymnt Mngmnt CACO NEWM csh nd/or scuritis movmnt block prsnt F) Confirmtion of Pymnt snt on Py Dt Pg 46 Mssg Dfinition Rport Prt 1

BusinssTrnsctions 6.6.4.10 Scnrio 8: Mndtory with Elction nd Voluntry Evnt - Nw Instruction Th ccount srvicr nnouncs mndtory with lction or voluntry vnt. A CA Movmnt Prliminry Advic is snt to th ccount ownr ftr rcipt of his corport ction instruction. Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt A) Prliminry Announcmnt confirmd snt prior to Ex Dt A) & B) Evnt Mngmnt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt CAIS Accptd instruction CAPA Csh nd/or scuritis movmnt block prsnt * NOTE: B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) C) Nw instruction D) Instruction Sttus E) Finl Entitlmnt Prliminry movmnt dvic snt upon confirm of instruction M s s g G t w y CAIN D) Rspons Mngmnt E) CACO NEWM csh nd/or scuritis movmnt block prsnt F) Confirmtion of Pymnt snt on Py Dt F) Pymnt Mngmnt * If n offr is pro-rtd ftr xpirtion dt nd prior to pymnt, Prliminry movmnt Advic rplcmnt my b snt upon rclcultion of ntitlmnt 20 Fbrury 2015 Pg 47

Corport Actions Novmbr 2015 6.6.4.11 Scnrio 9: Mndtory with Elction Evnt - Cncl Instruction Th ccount srvicr nnouncs mndtory with lction or voluntry vnt. A CA Movmnt Prliminry Advic is snt to th ccount ownr ftr rcipt of his corport ction instruction. Th ccount ownr subsquntly cncls his corport ction instruction. Th ccptnc of th corport ction instruction cnclltion by th ccount srvicr is followd by th snding of CA Movmnt Prliminry Advic Cnclltion Advic. Aftr th instruction ddlin, CA Movmnt Prliminry Advic is snt to th ccount ownr followd by CA Movmnt Confirmtion. Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt A) Prliminry Announcmnt confirmd snt prior to Ex Dt Evnt Mngmnt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt CAIS Accptd instruction B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) C) Nw instruction D) Confirm of Instruction A) & B) CAIN D) CAPA Csh nd/or scuritis movmnt block prsnt CACS Accptd cnclltion rqust E) Finl Entitlmnt Prliminry movmnt dvic snt upon confirm of instruction F) Instruction Cnclltion Rqust G) Instruction sttus M s s g CAIC G) Rspons Mngmnt CAPC Cnclltion of CAPA CAIS ing sttus: Dfult Action H) Movmnt Prliminry Advic cnclltion Ddlin I) Instruction Sttus snt upon ppliction of dfult instruction G t w y I) CAPA Csh nd/or scuritis movmnt block prsnt J) Rplcmnt Finl Entitlmnt Prliminry movmnt dvic snt upon confirm of instruction E) H) CACO NEWM csh nd/or scuritis movmnt block prsnt K) Confirm of Pymnt J) Pymnt Mngmnt K) Pg 48 Mssg Dfinition Rport Prt 1

BusinssTrnsctions 6.6.4.12 Scnrio 10: Mndtory with Elction No Instruction Rcivd Th ccount srvicr nnouncs mndtory with lction vnt. Th ccount ownr dos provid corport ction instructions thrfor (dpnding on th typ of srvic providd) th ccount ownr snds ithr CA Notifiction with function Rmindr. Aftr th ddlin th ccount srvicr snds CA Instruction Sttus Advic to dvic th ccount ownr tht th dfult instruction hs bn pplid to his holdings. A CA Movmnt Prliminry Advic is finlly snt to th ccount ownr followd by CA Movmnt Confirmtion. Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt CANO RMDR CAIS ing sttus: Dfult Action A) Prliminry Announcmnt confirmd snt prior to Ex Dt B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) C) Rmindr of vnt dtils nd uninstructd/ instructd blnc or rspons sttus snt prior to ddlin Ddlin D) Instruction Sttus snt upon ppliction of dfult instruction M s s g G t w y A) & B) C) D) Evnt Mngmnt Rspons Mngmnt CAPA Csh nd/or scuritis movmnt block prsnt E) Finl Entitlmnt Prliminry movmnt dvic snt upon confirm of instruction E) Pymnt Mngmnt CACO NEWM csh nd/or scuritis movmnt block prsnt F) Confirm of Pymnt F) 20 Fbrury 2015 Pg 49

Corport Actions Novmbr 2015 6.6.4.13 Scnrio 11: Voluntry Evnt Cncl nd Rbook Instruction Th ccount srvicr nnouncs voluntry vnt. Th ccount srvicr snds CA Movmnt Prliminry Advic mssg to th ccount ownr following th rcipt of his corport ction instruction. Th ccount ownr cncls his corport ction instruction. Th ccount srvicr thn cncls th snt CA Movmnt Prliminry Advic mssg nd snds nw CA Movmnt Prliminry Advic mssg following th rcipt of th nw corport ction instruction from th ccount ownr. Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt A) Prliminry Announcmnt confirmd snt prior to Ex Dt B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) A) & B) Evnt Mngmnt CAIN C) Nw instruction CAIS Accptd instruction D) Instruction sttus D) CAPA Csh nd/or scuritis movmnt block prsnt CACS Accptd cnclltion rqust E) Finl Entitlmnt Prliminry movmnt dvic snt upon confirm of instruction F) Instruction Cnclltion Rqust G) Instruction sttus M s s g CAIC G) Rspons Mngmnt CAPC Cnclltion of CAPA CAIS Accptd instruction H) Movmnt Prliminry Advic cnclltion I) Nw instruction J) instruction Sttus G t w y CAIN J) Ddlin CAPA Csh nd/or scuritis movmnt block prsnt K) Finl Entitlmnt Prliminry movmnt dvic snt upon confirm of instruction E) H) CACO NEWM csh nd/or scuritis movmnt block prsnt L) Confirm of Pymnt K) Pymnt Mngmnt L) Pg 50 Mssg Dfinition Rport Prt 1

BusinssTrnsctions 6.6.4.14 Scnrio 12: Voluntry Evnt Prtil Elction Th ccount srvicr nnouncs voluntry vnt for which two conscutiv prtil corport ction instructions r rcivd from th ccount ownr. Th ccount srvicr snd CA Movmnt Prliminry Advic following ch corport ction instruction rcivd. Account Srvicr Account Ownr CANO NEWM Confirmd- Incomplt CANO REPL Blnc only or Blnc & Entl Confirmd-Complt A) Prliminry Announcmnt confirmd snt prior to Ex Dt B) Confirmd Announcmnt snt on Ex Dt (for illustrtiv purposs only) A) & B) Evnt Mngmnt CAIS Accptd instruction CAPA Csh nd/or scuritis movmnt block prsnt CAIS Accptd instruction CAPA Rplcmnt Csh nd/or scuritis movmnt block prsnt C) Nw instruction D) Instruction sttus E) Finl Entitlmnt Prliminry movmnt dvic snt upon confirm of instruction F) Nw instruction G) instruction sttus Ddlin H) Rplcmnt of th Prliminry Movmnt Advic snt prior to Py Dt M s s g G t w y CAIN Prtil lction D) CAIN rmining lction (sm option) G) E) Rspons Mngmnt CACO NEWM csh nd/or scuritis movmnt block prsnt I) Confirm of Pymnt H) I) Pymnt Mngmnt Not Rgrding split lctions btwn options, it is undrstood tht sinc on CA Confirmtion is snt pr lctd option, sprt CA Movmnt Prliminry Advic mssg will b snt for ch option lctd. 20 Fbrury 2015 Pg 51

Corport Actions Novmbr 2015 6.6.4.15 Scnrio 13: Movmnt Prliminry Advic for Mrkt Clim & Compnstion nd Tx Rfund A. Mrkt Clim & Compnstion Account Srvicr Account Ownr CAPA Mrkt Clim & Compnstion CAPA Rplcmnt Mrkt Clim & Compnstion CACO NEWM csh nd/or scuritis movmnt block prsnt A) Movmnt Prliminry Advic snt B) Movmnt Prliminry Advic rplcmntsnt D) Confirm of Pymnt M s s g G t w A) B) y D) Pymnt Mngmnt B. Tx Rfund Account Srvicr Account Ownr CAPA Tx Rfund CAPA Rplcmnt Tx Rfund CACO NEWM csh nd/or scuritis movmnt block prsnt A) Movmnt Prliminry Advic snt B) Movmnt Prliminry Advic rplcmntsnt D) Confirm of Pymnt M s s g G t w A) B) y D) Pymnt Mngmnt Pg 52 Mssg Dfinition Rport Prt 1

BusinssTrnsctions C. Movmnt Prliminry Advic Cnclltion for Mrkt Clim & Compnstion Account Srvicr Account Ownr CAPA Mrkt Clim & Compnstion A) Movmnt Prliminry Advic snt M s s g A) Pymnt Mngmnt CAPC Cnclltion of CAPA Mrkt Clim & Compnstion B) Movmnt Prliminry Advic cnclltion snt G t w y B) D. Movmnt Prliminry Advic Cnclltion for Tx Rfund Account Srvicr Account Ownr CAPA Tx Rfund A) Movmnt Prliminry Advic snt M s s g A) Pymnt Mngmnt CAPC Cnclltion of CAPA Tx Rfund B) Movmnt Prliminry Advic cnclltion snt G t w y B) 20 Fbrury 2015 Pg 53

Corport Actions Novmbr 2015 7. Exmpls 7.1 Corport Action Notifiction - sv.031.002.05 Dscription This xmpl dscribs CorportActionNotifiction snt by n ccount srvicr contining th initil nnouncmnt of dividnd option vnt for which th vnt dtils r complt, th vnt is confirmd nd th ligibl blnc providd. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. To b distinguishd from DRIP s th compny crts nw shr cpitl in xchng for th dividnd rthr thn invsting th dividnd in th mrkt. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80.000 shrs. Mssg Instnc <CorpActnNtfctn> <NtfctnGnlInf> <NtfctnTp>NEWM</NtfctnTp> <PrcgSts> <Cd> <EvtCmpltnsSts>COMP</EvtCmpltnsSts> <EvtConfSts>CONF</EvtConfSts> </Cd> </PrcgSts> <ElgblBlInd>tru</ElgblBlInd> </NtfctnGnlInf> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <MndtryVlntryEvtTp> <Cd>CHOS</Cd> Pg 54 Mssg Dfinition Rport Prt 1

Exmpls </MndtryVlntryEvtTp> <UndrlygScty> <FinInstrmId> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </FinInstrmId> </UndrlygScty> </CorpActnGnlInf> <AcctDtls> <AcctsListAndBlDtls> <SfkpgAcct>98-0112441-05</SfkpgAcct> <Bl> <TtlElgblBl> <Bl> <QtyChc> <SgndQty> <ShrtLngPos>LONG</ShrtLngPos> <Qty> <Unit>80000</Unit> </Qty> </SgndQty> </QtyChc> </Bl> </TtlElgblBl> </Bl> </AcctsListAndBlDtls> </AcctDtls> <CorpActnDtls> <DtDtls> <RcrdDt> <Dt> <Dt>2010-09-07</Dt> </Dt> </RcrdDt> <ExDvddDt> <Dt> <Dt>2010-09-01</Dt> </Dt> </ExDvddDt> </DtDtls> <DvddTp> <Cd>FINL</Cd> </DvddTp> </CorpActnDtls> <CorpActnOptnDtls> <OptnNb>001</OptnNb> <OptnTp> <Cd>CASH</Cd> </OptnTp> <DfltPrcgOrStgInstr> <DfltOptnInd>tru</DfltOptnInd> </DfltPrcgOrStgInstr> <DtDtls> <MktDdln> <Dt> <Dt>2010-09-24</Dt> </Dt> </MktDdln> <RspnDdln> <Dt> <DtTm>2010-09-23T15:00:00</DtTm> 20 Fbrury 2015 Pg 55

Corport Actions Novmbr 2015 </Dt> </RspnDdln> </DtDtls> <RtAndAmtDtls> <GrssDvddRt> <Amt Ccy="GBP">0.017</Amt> </GrssDvddRt> </RtAndAmtDtls> <CshMvmntDtls> <CdtDbtInd>CRDT</CdtDbtInd> <DtDtls> <PmtDt> <Dt> <Dt>2009-10-02</Dt> </Dt> </PmtDt> </DtDtls> </CshMvmntDtls> </CorpActnOptnDtls> <CorpActnOptnDtls> <OptnNb>002</OptnNb> <OptnTp> <Cd>SECU</Cd> </OptnTp> <FrctnDspstn> <Cd>CINL</Cd> </FrctnDspstn> <DfltPrcgOrStgInstr> <DfltOptnInd>fls</DfltOptnInd> </DfltPrcgOrStgInstr> <FinInstrmId> <ISIN>GB0007633421</ISIN> <Dsc>GLAXO WELLCOME</Dsc> </FinInstrmId> <DtDtls> <MktDdln> <Dt> <Dt>2010-09-24</Dt> </Dt> </MktDdln> <RspnDdln> <Dt> <DtTm>2010-09-23T15:00:00</DtTm> </Dt> </RspnDdln> </DtDtls> <SctisMvmntDtls> <SctyDtls> <FinInstrmId> <ISIN>GB0007633421</ISIN> <Dsc>GLAXO WELLCOME</Dsc> </FinInstrmId> </SctyDtls> <CdtDbtInd>CRDT</CdtDbtInd> <EntitldQty> <Qty> <Unit>2162</Unit> </Qty> </EntitldQty> <DtDtls> <PmtDt> Pg 56 Mssg Dfinition Rport Prt 1

Exmpls <Dt> <Dt>2010-10-02</Dt> </Dt> </PmtDt> </DtDtls> <RtDtls> <AddtlQtyForExstgSctis> <QtyToQty> <Qty1>1</Qty1> <Qty2>37</Qty2> </QtyToQty> </AddtlQtyForExstgSctis> </RtDtls> </SctisMvmntDtls> </CorpActnOptnDtls> </CorpActnNtfctn> 20 Fbrury 2015 Pg 57

Corport Actions Novmbr 2015 7.2 Corport Action Evnt ing Sttus Advic - sv.032.002.04 Dscription This xmpl dscribs CorportActionEvntingSttusAdvic snt by n ccount srvicr ftr th pymnt dt ftr hving snt lrdy n CorportActionMovmntPrliminryAdvic mssg. Th vnt procssing sttus dvic informs th ccount ownr tht th procssing of th corport ction vnt is pnding bcus th scuritis hv not bn dlivrd by th issur. Th mssg rfrs to th prviously snt notifiction nd movmnt prliminry dvic tht r illustrtd in th xmpls of th rltd mssgs (sv.031 nd sv.035). Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80.000 shrs. Mssg Instnc <CorpActnEvtPrcgStsAdvc> <NtfctnId> <Id>1997189-012</Id> </NtfctnId> <OthrDocId> <Id> <AcctSvcrDocId>253147815</AcctSvcrDocId> </Id> <DocNb> <LngNb>sv.035.001.05</LngNb> </DocNb> </OthrDocId> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> </CorpActnGnlInf> <EvtPrcgSts> <Pdg> <Rsn> Pg 58 Mssg Dfinition Rport Prt 1

Exmpls <RsnCd> <Cd>NSEC</Cd> </RsnCd> </Rsn> </Pdg> </EvtPrcgSts> </CorpActnEvtPrcgStsAdvc> 20 Fbrury 2015 Pg 59

Corport Actions Novmbr 2015 7.3 Corport Action Instruction - sv.033.002.05 Dscription This xmpl dscribs CorportActionInstruction snt by n ccount ownr. Th clint lcts th scuritis option for th ntir ligibl blnc. Th CorportActionInstruction smpl mssg illustrts n instruction bsd on th vnt nnouncd in th xmpl 1 of th CorportActionNotifiction sction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80.000 shrs. Mssg Instnc <CorpActnInstr> <OthrDocId> <Id> <AcctSvcrDocId>1997189-012</AcctSvcrDocId> </Id> <DocNb> <LngNb>sv.031.001.05</LngNb> </DocNb> </OthrDocId> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <UndrlygScty> <FinInstrmId> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </FinInstrmId> </UndrlygScty> </CorpActnGnlInf> <AcctDtls> Pg 60 Mssg Dfinition Rport Prt 1

Exmpls <SfkpgAcct>98-0112441-05</SfkpgAcct> <Bl> <TtlElgblBl> <QtyChc> <SgndQty> <ShrtLngPos>LONG</ShrtLngPos> <Qty> <Unit>80000</Unit> </Qty> </SgndQty> </QtyChc> </TtlElgblBl> </Bl> </AcctDtls> <CorpActnInstr> <OptnNb> <Nb>002</Nb> </OptnNb> <OptnTp> <Cd>SECU</Cd> </OptnTp> <SctisQty> <InstdOrQtyToRcv> <InstdQty> <Qty> <Unit>80000</Unit> </Qty> </InstdQty> </InstdOrQtyToRcv> </SctisQty> </CorpActnInstr> </CorpActnInstr> 20 Fbrury 2015 Pg 61

Corport Actions Novmbr 2015 7.4 Corport Action Instruction Sttus Advic - sv.034.002.06 Dscription This xmpl dscribs CorportActionInstructionSttusAdvic snt by n ccount srvicr to th ccount ownr. Th sttus dvic informs th ccount ownr tht its instruction to lct th scuritis option for its ntir ligibl blnc hs bn ccptd for furthr procssing. This CorportActionInstructionSttusAdvic smpl mssg illustrts th sttus of th instruction mssg illustrtd in th xmpl 1 of th CorportActionInstruction sction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnInstrStsAdvc> <InstrId> <Id>987-654-32</Id> </InstrId> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> </CorpActnGnlInf> <InstrPrcgSts> <AccptdForFrthrPrcg> <NoSpcfdRsn>NORE</NoSpcfdRsn> </AccptdForFrthrPrcg> </InstrPrcgSts> <CorpActnInstr> <OptnNb> <Nb>002</Nb> </OptnNb> <OptnTp> <Cd>SECU</Cd> Pg 62 Mssg Dfinition Rport Prt 1

Exmpls </OptnTp> <StsQtyOrQtyToRcv> <StsQty> <Qty> </Qty> </StsQty> </StsQtyOrQtyToRcv> </CorpActnInstr> </CorpActnInstrStsAdvc> <Unit>80000</Unit> 20 Fbrury 2015 Pg 63

Corport Actions Novmbr 2015 7.5 Corport Action Movmnt Prliminry Advic - sv.035.002.06 Ex 1 Dscription This xmpl dscribs CorportActionMovmntPrliminryAdvic snt by n ccount srvicr nd contining th finl ntitlmnts ftr th ccount ownr instruction hs bn ccptd. Th CorportActionMovmntPrliminryAdvic smpl mssg illustrts prliminry dvic bsd on th nnouncd vnt illustrtd in th xmpl 1 of th CorportActionNotifiction sction nd bsd on th instruction illustrtd in th xmpl 1 of th CorportActionInstruction sction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnMvmntPrlimryAdvc> <MvmntPrlimryAdvcGnlInf> <Tp>NEWM</Tp> <ElgbltyInd>tru</ElgbltyInd> </MvmntPrlimryAdvcGnlInf> <NtfctnId> <Id>1997189-012</Id> </NtfctnId> <InstrId> <Id>987-654-32</Id> </InstrId> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <MndtryVlntryEvtTp> <Cd>CHOS</Cd> </MndtryVlntryEvtTp> <UndrlygScty> <FinInstrmId> Pg 64 Mssg Dfinition Rport Prt 1

Exmpls <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </FinInstrmId> </UndrlygScty> </CorpActnGnlInf> <AcctDtls> <AcctsListAndBlDtls> <SfkpgAcct>98-0112441-05</SfkpgAcct> <Bl> <TtlElgblBl> <Bl> <QtyChc> <SgndQty> <ShrtLngPos>LONG</ShrtLngPos> <Qty> <Unit>80000</Unit> </Qty> </SgndQty> </QtyChc> </Bl> </TtlElgblBl> </Bl> </AcctsListAndBlDtls> </AcctDtls> <CorpActnMvmntDtls> <OptnNb>002</OptnNb> <OptnTp> <Cd>SECU</Cd> </OptnTp> <FrctnDspstn> <Cd>CINL</Cd> </FrctnDspstn> <DfltPrcgOrStgInstr> <DfltOptnInd>fls</DfltOptnInd> </DfltPrcgOrStgInstr> <DtDtls> <MktDdln> <Dt> <Dt>2010-09-24</Dt> </Dt> </MktDdln> <RspnDdln> <Dt> <DtTm>2010-09-23T15:00:00</DtTm> </Dt> </RspnDdln> </DtDtls> <SctisMvmntDtls> <SctyDtls> <FinInstrmId> <ISIN>GB0007633421</ISIN> <Dsc>GLAXO WELLCOME</Dsc> </FinInstrmId> </SctyDtls> <CdtDbtInd>CRDT</CdtDbtInd> <EntitldQty> <Qty> <Unit>2162</Unit> </Qty> </EntitldQty> <DtDtls> 20 Fbrury 2015 Pg 65

Corport Actions Novmbr 2015 <PmtDt> <Dt> <Dt>2010-10-02</Dt> </Dt> </PmtDt> </DtDtls> <RtDtls> <AddtlQtyForExstgSctis> <QtyToQty> <Qty1>1</Qty1> <Qty2>37</Qty2> </QtyToQty> </AddtlQtyForExstgSctis> </RtDtls> </SctisMvmntDtls> <CshMvmntDtls> <CdtDbtInd>CRDT</CdtDbtInd> <AmtDtls> <CshInLiuOfShr Ccy="GBP">0.10</CshInLiuOfShr> <EntitldAmt Ccy="GBP">0.10</EntitldAmt> </AmtDtls> <DtDtls> <PmtDt> <Dt> <Dt>2010-10-02</Dt> </Dt> </PmtDt> <VlDt> <Dt> <Dt>2010-10-02</Dt> </Dt> </VlDt> </DtDtls> </CshMvmntDtls> </CorpActnMvmntDtls> </CorpActnMvmntPrlimryAdvc> Pg 66 Mssg Dfinition Rport Prt 1

Exmpls 7.6 Corport Action Movmnt Prliminry Advic - sv.035.002.06 Ex 2 Dscription This xmpl dscribs CorportActionMovmntPrliminryAdvic snt by n ccount srvicr to pr-dvic th ccount ownr bout n upcoming rvrsl of th movmnts which wr prviously confirmd by confirmtion mssg. Th rson indictd for th rvrsl is tht th pymnt currncy ws incorrct. Th rvrsl movmnt pr-dvic provids th opposit movmnts tht wr prviously confirmd in th confirmtion tht is, crdits in th confirmtion r shown s dbits in this rvrsl prdvic nd convrsly. Th CorportActionMovmntPrliminryAdvic smpl mssg illustrts rvrsl prliminry dvic bsd on th confirmtion illustrtd in th xmpl 1 of th CorportActionMovmntConfirmtion sction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnMvmntPrlimryAdvc> <MvmntPrlimryAdvcGnlInf> <Tp>REPL</Tp> <ElgbltyInd>tru</ElgbltyInd> </MvmntPrlimryAdvcGnlInf> <PrvsMvmntPrlimryAdvcId> <Id>253147815</Id> </PrvsMvmntPrlimryAdvcId> <NtfctnId> <Id>1997189-012</Id> </NtfctnId> <MvmntConfId> <Id>253147817</Id> </MvmntConfId> <InstrId> <Id>987-654-32</Id> </InstrId> <RvslRsn> 20 Fbrury 2015 Pg 67

Corport Actions Novmbr 2015 <Rsn> <Cd>IPCU</Cd> </Rsn> </RvslRsn> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <MndtryVlntryEvtTp> <Cd>CHOS</Cd> </MndtryVlntryEvtTp> <UndrlygScty> <FinInstrmId> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </FinInstrmId> </UndrlygScty> </CorpActnGnlInf> <AcctDtls> <AcctsListAndBlDtls> <SfkpgAcct>98-0112441-05</SfkpgAcct> <Bl> <TtlElgblBl> <Bl> <QtyChc> <SgndQty> <ShrtLngPos>LONG</ShrtLngPos> <Qty> <Unit>80000</Unit> </Qty> </SgndQty> </QtyChc> </Bl> </TtlElgblBl> </Bl> </AcctsListAndBlDtls> </AcctDtls> <CorpActnMvmntDtls> <OptnNb>002</OptnNb> <OptnTp> <Cd>SECU</Cd> </OptnTp> <FrctnDspstn> <Cd>CINL</Cd> </FrctnDspstn> <DfltPrcgOrStgInstr> <DfltOptnInd>fls</DfltOptnInd> </DfltPrcgOrStgInstr> <DtDtls> <MktDdln> <Dt> <Dt>2010-09-24</Dt> </Dt> </MktDdln> <RspnDdln> <Dt> <DtTm>2010-09-23T15:00:00</DtTm> </Dt> </RspnDdln> Pg 68 Mssg Dfinition Rport Prt 1

Exmpls </DtDtls> <SctisMvmntDtls> <SctyDtls> <FinInstrmId> <ISIN>GB0007633421</ISIN> <Dsc>GLAXO WELLCOME</Dsc> </FinInstrmId> </SctyDtls> <CdtDbtInd>DBIT</CdtDbtInd> <EntitldQty> <Qty> <Unit>2162</Unit> </Qty> </EntitldQty> <DtDtls> <PmtDt> <Dt> <Dt>2010-10-02</Dt> </Dt> </PmtDt> </DtDtls> <RtDtls> <AddtlQtyForExstgSctis> <QtyToQty> <Qty1>1</Qty1> <Qty2>37</Qty2> </QtyToQty> </AddtlQtyForExstgSctis> </RtDtls> </SctisMvmntDtls> <CshMvmntDtls> <CdtDbtInd>DBIT</CdtDbtInd> <AmtDtls> <CshInLiuOfShr Ccy="GBP">0.10</CshInLiuOfShr> <EntitldAmt Ccy="GBP">0.10</EntitldAmt> </AmtDtls> <DtDtls> <PmtDt> <Dt> <Dt>2010-10-02</Dt> </Dt> </PmtDt> <VlDt> <Dt> <Dt>2010-10-02</Dt> </Dt> </VlDt> </DtDtls> </CshMvmntDtls> </CorpActnMvmntDtls> </CorpActnMvmntPrlimryAdvc> 20 Fbrury 2015 Pg 69

Corport Actions Novmbr 2015 7.7 Corport Action Movmnt Confirmtion - sv.036.002.06 Dscription This xmpl dscribs CorportActionMovmntConfirmtion snt by n ccount srvicr on pymnt dt nd contining confirmtion of th movmnts of dividnd option vnt. Th CorportActionMovmntConfirmtion smpl mssg illustrts confirmtion bsd on th nnouncd vnt illustrtd in th xmpl 1 of th CorportActionNotifiction sction nd bsd on th instruction illustrtd in th xmpl 1 of th CorportActionInstruction sction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnMvmntConf> <NtfctnId> <Id>253147815</Id> </NtfctnId> <MvmntPrlimryAdvcId> <Id>253147815</Id> </MvmntPrlimryAdvcId> <InstrId> <Id>987-654-32</Id> </InstrId> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX125</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <FinInstrmId> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </FinInstrmId> </CorpActnGnlInf> <AcctDtls> Pg 70 Mssg Dfinition Rport Prt 1

Exmpls <SfkpgAcct>98-0112441-05</SfkpgAcct> <Bl> <ConfdBl> <Bl> <ShrtLngPos>LONG</ShrtLngPos> <QtyChc> <Qty> <Unit>80000</Unit> </Qty> </QtyChc> </Bl> </ConfdBl> <TtlElgblBl> <Bl> <QtyChc> <SgndQty> <ShrtLngPos>LONG</ShrtLngPos> <Qty> <Unit>80000</Unit> </Qty> </SgndQty> </QtyChc> </Bl> </TtlElgblBl> </Bl> </AcctDtls> <CorpActnConfDtls> <OptnNb> <Nb>002</Nb> </OptnNb> <OptnTp> <Cd>SECU</Cd> </OptnTp> <SctisMvmntDtls> <FinInstrmId> <ISIN>GB0007633421</ISIN> <Dsc>GLAXO WELLCOME</Dsc> </FinInstrmId> <CdtDbtInd>CRDT</CdtDbtInd> <PstngQty> <Qty> <Unit>2162</Unit> </Qty> </PstngQty> <FrctnDspstn> <Cd>CINL</Cd> </FrctnDspstn> <DtDtls> <PstngDt> <Dt>2010-10-02</Dt> </PstngDt> </DtDtls> <RtDtls> <AddtlQtyForExstgSctis> <QtyToQty> <Qty1>1</Qty1> <Qty2>37</Qty2> </QtyToQty> </AddtlQtyForExstgSctis> </RtDtls> </SctisMvmntDtls> 20 Fbrury 2015 Pg 71

Corport Actions Novmbr 2015 <CshMvmntDtls> <CdtDbtInd>CRDT</CdtDbtInd> <AmtDtls> <PstngAmt Ccy="GBP">0.10</PstngAmt> <CshInLiuOfShr Ccy="GBP">0.10</CshInLiuOfShr> </AmtDtls> <DtDtls> <PstngDt> <Dt>2010-10-02</Dt> </PstngDt> <VlDt> <Dt>2010-10-02</Dt> </VlDt> </DtDtls> </CshMvmntDtls> </CorpActnConfDtls> </CorpActnMvmntConf> Pg 72 Mssg Dfinition Rport Prt 1

Exmpls 7.8 Corport Action Movmnt Rvrsl Advic - sv.037.002.06 Dscription This xmpl dscribs CorportActionMovmntRvrslAdvic snt by n ccount srvicr ftr pymnt dt nd th confirmtion of th movmnts of dividnd option vnt. Th rson for th rvrsl is tht th funds to b distributd hv not bn rcivd. This CorportActionMovmntRvrslAdvic smpl mssg illustrts th rvrsl of th movmnt confirmtion mssg illustrtd in th xmpl 1 of th CorportActionMovmntConfirmtion sction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnMvmntRvslAdvc> <MvmntConfId> <Id>253147817</Id> </MvmntConfId> <RvslRsn> <Rsn> <Cd>FNRC</Cd> </Rsn> </RvslRsn> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX125</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <FinInstrmId> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </FinInstrmId> </CorpActnGnlInf> <AcctDtls> 20 Fbrury 2015 Pg 73

Corport Actions Novmbr 2015 <SfkpgAcct>98-0112441-05</SfkpgAcct> <ConfdBl> <Bl> <ShrtLngPos>LONG</ShrtLngPos> <QtyChc> <Qty> <Unit>80000</Unit> </Qty> </QtyChc> </Bl> </ConfdBl> </AcctDtls> <CorpActnConfDtls> <OptnNb> <Nb>002</Nb> </OptnNb> <OptnTp> <Cd>SECU</Cd> </OptnTp> <SctisMvmntDtls> <FinInstrmId> <ISIN>GB0007633421</ISIN> <Dsc>GLAXO WELLCOME</Dsc> </FinInstrmId> <CdtDbtInd>CRDT</CdtDbtInd> <PstngQty> <Qty> <Unit>2162</Unit> </Qty> </PstngQty> <PstngDt> <Dt>2010-10-03</Dt> </PstngDt> <OrgnlPstngDt> <Dt>2010-10-02</Dt> </OrgnlPstngDt> </SctisMvmntDtls> <CshMvmntDtls> <CdtDbtInd>CRDT</CdtDbtInd> <PstngDt> <Dt>2010-10-03</Dt> </PstngDt> <OrgnlPstngDt> <Dt>2010-10-02</Dt> </OrgnlPstngDt> <PstngAmt Ccy="GBP">0.10</PstngAmt> </CshMvmntDtls> </CorpActnConfDtls> </CorpActnMvmntRvslAdvc> Pg 74 Mssg Dfinition Rport Prt 1

Exmpls 7.9 Corport Action Nrrtiv - sv.038.002.03 Dscription This xmpl dscribs CorportActionNrrtiv snt by n ccount srvicr nd contining spcific rgistrtion dtils for corport ction vnt. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnNrrtv> <AcctDtls> <AcctsListAndBlDtls> <SfkpgAcct>98-0112441-05</SfkpgAcct> <ConfdBl> <Bl> <ShrtLngPos>LONG</ShrtLngPos> <QtyChc> <Qty> <Unit>80000</Unit> </Qty> </QtyChc> </Bl> </ConfdBl> </AcctsListAndBlDtls> </AcctDtls> <UndrlygScty> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </UndrlygScty> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <NrrtvTp> <Cd>REGI</Cd> </NrrtvTp> 20 Fbrury 2015 Pg 75

Corport Actions Novmbr 2015 </CorpActnNrrtv> </CorpActnGnlInf> <AddtlInf> <AddtlInf>Rgistrtion informtion r dscribd xtnsivly hr.</addtlinf> </AddtlInf> Pg 76 Mssg Dfinition Rport Prt 1

Exmpls 7.10 Corport Action Cnclltion Advic - sv.039.002.05 Dscription This xmpl dscribs CorportActionCnclltionAdvic snt by n ccount srvicr to inform th ccount ownrs tht th prviously nnouncd corport ction vnt hs bn droppd by th issur. This corport ction cnclltion dvic smpl mssg illustrts th cnclltion of th vnt prviously nnouncd by th mssg illustrtd in th xmpl 1 of th CorportActionNotifiction sction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnCxlAdvc> <CxlAdvcGnlInf> <CxlRsnCd>WITH</CxlRsnCd> <PrcgSts> <EvtCmpltnsSts>COMP</EvtCmpltnsSts> <EvtConfSts>CONF</EvtConfSts> </PrcgSts> </CxlAdvcGnlInf> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <MndtryVlntryEvtTp> <Cd>CHOS</Cd> </MndtryVlntryEvtTp> <FinInstrmId> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </FinInstrmId> 20 Fbrury 2015 Pg 77

Corport Actions Novmbr 2015 </CorpActnGnlInf> <AcctsDtls> <ForAllAccts> <IdCd>GENR</IdCd> </ForAllAccts> </AcctsDtls> </CorpActnCxlAdvc> Pg 78 Mssg Dfinition Rport Prt 1

Exmpls 7.11 Corport Action Instruction Cnclltion Rqust - sv.040.002.05 Dscription This xmpl dscribs CorportActionInstructionCnclltionRqust snt by n ccount ownr to cncl its prviously snt instruction nd indicting its intnt to rplc it by nothr instruction. This CorportActionInstructionCnclltionRqust smpl mssg illustrts th cnclltion of th instruction mssg illustrtd in th xmpl 1 of th CorportActionInstructionSction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnInstrCxlRq> <InstrId> <Id>987-654-32</Id> </InstrId> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <FinInstrmId> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </FinInstrmId> </CorpActnGnlInf> <AcctDtls> <SfkpgAcct>98-0112441-05</SfkpgAcct> </AcctDtls> <CorpActnInstr> <OptnNb> <Nb>002</Nb> </OptnNb> <OptnTp> 20 Fbrury 2015 Pg 79

Corport Actions Novmbr 2015 <Cd>SECU</Cd> </OptnTp> <InstdOrQtyToRcv> <InstdQty> <Qty> <Unit>80000</Unit> </Qty> </InstdQty> </InstdOrQtyToRcv> </CorpActnInstr> </CorpActnInstrCxlRq> Pg 80 Mssg Dfinition Rport Prt 1

Exmpls 7.12 Corport Action Instruction Cnclltion Rqust Sttus Advic - sv.041.002.05 Dscription This xmpl dscribs CorportActionInstructionCnclltionRqustSttusAdvic snt by n ccount srvicr to rport th sttus of th corport ction instruction cnclltion rqust prviously rcivd from th ccount ownr. Th instruction cnclltion rqust sttus dvic informs th ccount ownr tht instruction cnclltion hs bn compltd. This CorportActionInstructionCnclltionRqustSttusAdvic smpl mssg illustrts th sttus of th instruction cnclltion rqust mssg illustrtd in th xmpl 1 of th CorportActionInstructionCnclltionRqust sction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnInstrCxlRqStsAdvc> <InstrCxlRqId> <Id>987-654-35</Id> </InstrCxlRqId> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> </CorpActnGnlInf> <InstrCxlRqSts> <CxlCmpltd> <NoSpcfdRsn>NORE</NoSpcfdRsn> </CxlCmpltd> </InstrCxlRqSts> <CorpActnInstr> <OptnNb> <Nb>002</Nb> 20 Fbrury 2015 Pg 81

Corport Actions Novmbr 2015 </OptnNb> <OptnTp> <Cd>SECU</Cd> </OptnTp> <StsQtyOrQtyToRcv> <StsQty> <Qty> <Unit>80000</Unit> </Qty> </StsQty> </StsQtyOrQtyToRcv> </CorpActnInstr> </CorpActnInstrCxlRqStsAdvc> Pg 82 Mssg Dfinition Rport Prt 1

Exmpls 7.13 Corport Action Instruction Sttmnt Rport - sv.042.002.04 Dscription This xmpl dscribs CorportActionSttmntRport snt by n ccount srvicr. It contins rporting informtion bout 2 corport ction vnts for singl sfkping ccount. Th informtion rportd on th 2 corport ction vnts is th totl ligibl blnc, th uninstructd blnc nd th brkdown of th instructd blnc pr option. Th CorportActionSttmntRport mssg is snt on 20 Sptmbr 2010 to th ccount ownr nd is rporting only on th missing instructions for singl ccount but for 2 corport ction vnts tht hv bn nnouncd btwn th 15 August 2010 nd th 20 Sptmbr 2010. This mssg is prt of dily sttmnt rporting nd consist of full rport (s opposd to rporting only chngs from th prvious rport). Th first corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh. Th scond corport ction vnt is rly rdmption of scurity, t th lction of th holdr, subjct to th trms nd conditions of th issu Exmpl Issus nms For th dividnd option: Glxo Holdings - ISIN GB0007123466 For th rly bond rdmption: Nt Wst Vribl Rt Cpitl Nots du 30 Sptmbr 2010 - ISIN GB0037583977 Instructions sttus For th dividnd option, th totl ligibl blnc is 80.000 units of which 50.000 r uninstructd nd 30.000 hv bn instructd on option 2 (scuritis). For th rly bond rdmption, th totl ligibl blnc is n mount of 20.000.000 of which 150.000.000 r uninstructd nd 50.000.000 hv bn instructd on option 1 (csh). Rltiv dts For th dividnd option, Dividnd pymnt dt - 02 Octobr 2010 nd Rspons ddlin dt - 23 Sptmbr 2010. For th rly bond rdmption, rdmption dt - 30 Sptmbr 2010 nd Rspons ddlin dt - 26 Sptmbr 2010. Trnsction dscription Th sfkping ccount is 98-0112441-05. For th dividnd option vnt, th totl ligibl blnc is 80.000 units nd 30.000 units hv bn instructd for option 2 (scuritis) whilst 50.000 units r still uninstructd. Th rspons ddlin st by th ccount srvicr is 23 Sptmbr 2010 t 17h00. For th rly bond rdmption, th totl ligibl blnc is n mount of 20.000.000 nd 5.000.000 hv bn instructd for option 1 (csh) whilst 15.000.000 r still uninstructd. Th rspons ddlin st by th ccount srvicr is 26 Sptmbr 2010 t 17h00. Mssg Instnc <CorpActnInstrStmtRpt> <Pgntn> <PgNb>1</PgNb> <LstPgInd>tru</LstPgInd> </Pgntn> <StmtGnlDtls> <StmtTp>MISS</StmtTp> <RptgTp>SAME</RptgTp> <StmtId>ST20100920-1</StmtId> 20 Fbrury 2015 Pg 83

Corport Actions Novmbr 2015 <RptNb>1</RptNb> <StmtDtTm> <DtTm>2010-09-20T17:00:00</DtTm> </StmtDtTm> <Frqcy> <Cd>DAIL</Cd> </Frqcy> <UpdTp> <Cd>COMP</Cd> </UpdTp> <ActvtyInd>tru</ActvtyInd> <NtfctnDdlnPrd> <Dt> <FrDt>2010-08-15</FrDt> <ToDt>2010-09-19</ToDt> </Dt> </NtfctnDdlnPrd> </StmtGnlDtls> <AcctAndStmtDtls> <SfkpgAcct>98-0112441-05</SfkpgAcct> <CorpActnEvtAndBl> <GnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <MndtryVlntryEvtTp> <Cd>CHOS</Cd> </MndtryVlntryEvtTp> <LstNtfctnId> <Id>1997189-012</Id> </LstNtfctnId> </GnlInf> <UndrlygScty> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </UndrlygScty> <Bl> <TtlElgblBl> <QtyChc> <SgndQty> <ShrtLngPos>LONG</ShrtLngPos> <Qty> <Unit>80000</Unit> </Qty> </SgndQty> </QtyChc> </TtlElgblBl> <UinstdBl> <Bl> <ShrtLngPos>LONG</ShrtLngPos> <QtyChc> <Qty> <Unit>50000</Unit> </Qty> </QtyChc> </Bl> </UinstdBl> <TtlInstdBlDtls> <TtlInstdBl> Pg 84 Mssg Dfinition Rport Prt 1

Exmpls <Bl> <ShrtLngPos>LONG</ShrtLngPos> <QtyChc> <Qty> <Unit>30000</Unit> </Qty> </QtyChc> </Bl> </TtlInstdBl> <OptnDtls> <OptnNb>002</OptnNb> <OptnTp> <Cd>SECU</Cd> </OptnTp> <InstdBl> <Bl> <ShrtLngPos>LONG</ShrtLngPos> <QtyChc> <Qty> <Unit>3000</Unit> </Qty> </QtyChc> </Bl> </InstdBl> <DdlnDtTm>2010-09-23T17:00:00</DdlnDtTm> <DdlnTp> <Cd>RDDT</Cd> </DdlnTp> </OptnDtls> </TtlInstdBlDtls> </Bl> </CorpActnEvtAndBl> <CorpActnEvtAndBl> <GnlInf> <CorpActnEvtId>BPT3437592</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>BPUT</Cd> </EvtTp> <MndtryVlntryEvtTp> <Cd>VOLU</Cd> </MndtryVlntryEvtTp> <LstNtfctnId> <Id>201067839055</Id> </LstNtfctnId> </GnlInf> <UndrlygScty> <ISIN>GB0037583977</ISIN> <Dsc>NATWEST VAR NOTE 2010</Dsc> </UndrlygScty> <Bl> <TtlElgblBl> <QtyChc> <SgndQty> <ShrtLngPos>LONG</ShrtLngPos> <Qty> <FcAmt>20000000</FcAmt> </Qty> </SgndQty> </QtyChc> </TtlElgblBl> 20 Fbrury 2015 Pg 85

Corport Actions Novmbr 2015 <FcAmt>5000000</FcAmt> <UinstdBl> <Bl> </Bl> </CorpActnEvtAndBl> </AcctAndStmtDtls> </CorpActnInstrStmtRpt> </Bl> </UinstdBl> <TtlInstdBlDtls> <TtlInstdBl> <Bl> <ShrtLngPos>LONG</ShrtLngPos> <QtyChc> <Qty> <FcAmt>15000000</FcAmt> </Qty> </QtyChc> <ShrtLngPos>LONG</ShrtLngPos> <QtyChc> <Qty> <FcAmt>5000000</FcAmt> </Qty> </QtyChc> </Bl> </TtlInstdBl> <OptnDtls> <OptnNb>001</OptnNb> <OptnTp> <Cd>CASH</Cd> </OptnTp> <InstdBl> <Bl> <ShrtLngPos>LONG</ShrtLngPos> <QtyChc> <Qty> </Qty> </QtyChc> </Bl> </InstdBl> <DdlnDtTm>2010-09-26T17:00:00</DdlnDtTm> <DdlnTp> <Cd>RDDT</Cd> </DdlnTp> </OptnDtls> </TtlInstdBlDtls> Pg 86 Mssg Dfinition Rport Prt 1

Exmpls 7.14 Corport Action Movmnt Prliminry Advic Cnclltion Advic - sv.044.002.05 Dscription This xmpl dscribs CorportActionMovmntPrliminryAdvicCnclltionAdvic snt by n ccount srvicr to cncl th movmnts prliminry dvic snt prviously. This CorportActionMovmntPrliminryAdvicCnclltionAdvic smpl mssg illustrts th cnclltion of th movmnt prliminry dvic mssg illustrtd in th xmpl 1 of th CorportActionMovmntPrliminryAdvic sction. Th corport ction vnt is distribution of dividnd to shrholdrs with choic of bnfit to rciv. Shrholdrs my choos to rciv shrs, csh Exmpl Issu nm Glxo Holdings ISIN GB0007123466 Trms Finl dividnd of GBP 0,017 pr shr, OR on ordinry shr for vry 37 shrs hld. Elctions cnnot b md on holdings of lss thn 37 shrs. Elctions which giv ris to frctionl ntitlmnts will b roundd down to th nrst whol multipl of 37 shrs; th full csh dividnd of GBP 0,017 pr shr will b pid on th rmindr of th holding. Rltiv dts Ex dt - 01 Sptmbr 2010 Rcord dt - 07 Sptmbr 2010 Dividnd pymnt dt - 02 Octobr 2010 Rspons ddlin dt - 23 Sptmbr 2010 Trnsction dscription A/C 98-0112441-05 hs n undrlying blnc of 80,000 shrs. Mssg Instnc <CorpActnMvmntPrlimryAdvcCxlAdvc> <MvmntPrlimryAdvcId> <Id>253147815</Id> </MvmntPrlimryAdvcId> <CorpActnGnlInf> <CorpActnEvtId>DIVGLAX123</CorpActnEvtId> <OffclCorpActnEvtId>BI01593212345</OffclCorpActnEvtId> <EvtTp> <Cd>DVOP</Cd> </EvtTp> <MndtryVlntryEvtTp> <Cd>CHOS</Cd> </MndtryVlntryEvtTp> <FinInstrmId> <ISIN>GB0007123466</ISIN> <Dsc>GLAXO HOLDINGS</Dsc> </FinInstrmId> </CorpActnGnlInf> <AcctDtls> <AcctsList> <SfkpgAcct>98-0112441-05</SfkpgAcct> 20 Fbrury 2015 Pg 87

Corport Actions Novmbr 2015 </AcctsList> </AcctDtls> </CorpActnMvmntPrlimryAdvcCxlAdvc> Pg 88 Mssg Dfinition Rport Prt 1

Exmpls Lgl Notics Copyright SWIFT 2105. All rights rsrvd. Rstrictd Distribution Do not distribut this publiction outsid your orgnistion unlss your subscription or ordr xprssly grnts you tht right, in which cs nsur you comply with ny othr pplicbl conditions. Disclimr Th informtion in this publiction my chng from tim to tim. You must lwys rfr to th ltst vilbl vrsion. SWIFT Stndrds Intllctul Proprty Rights (IPR) Policy - End-Usr Licns Agrmnt SWIFT Stndrds r licnsd subjct to th trms nd conditions of th SWIFT Stndrds IPR Policy - End-Usr Licns Agrmnt, vilbl t www.swift.com > About SWIFT > Lgl > SWIFT Stndrds IPR Policy. Trnsltions Th English vrsion of SWIFT documnttion is th only officil nd binding vrsion. Trdmrks SWIFT is th trd nm of S.W.I.F.T. SCRL. Th following r rgistrd trdmrks of SWIFT: th SWIFT logo, SWIFT, SWIFTNt, Accord, Sibos, 3SKy, Innotrib, th Stndrds Forum logo, MyStndrds, nd SWIFT Institut. Othr product, srvic, or compny nms in this publiction r trd nms, trdmrks, or rgistrd trdmrks of thir rspctiv ownrs. 20 Fbrury 2015 Pg 89

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