A Project Management framework for Software Implementation Planning and Management

Transcription

1 PPM02 A Projct Managmnt framwork for Softwar Implmntation Planning and Managmnt Kith Lancastr Lancastr Stratgis [email protected]

2 Th goal of introducing nw tchnologis into your company is to improv your capability, ffctivnss and comptitivnss. Th company will rquir a rasonabl ROI and no handicapping of xisting support mchanisms that nabl th xisting company cash flow. This prsntation looks at a Projct Managmnt framwork within which your company's improvmnt implmntation and improvmnt objctivs can b srvicd and monitord in an itrativ natur, whil introducing ths nw tchnologis. Th prsntation will draw on larg projct xprinc whr tchnologis, such as IBM Rational, hav bn introducd and wr a framwork such as th on in th prsntation has and has not bn usd. A MANAGED APPROACH TO IMPROVING IT CAPABILITY PPM02 2

3 A MANAGED APPROACH TO IMPROVING IT CAPABILITY Raising th ffctivnss of th Information Managmnt Function Optimising th invstmnt in Information Tchnology Managing th chang procss itslf To tak organisation through a procss of adaptation to chang as rapidly and samlssly as possibl Undrstand th factors which affct th procss Plan for thm Comprss th larning curv.. a Programm of Activitis for th Whol Company. PPM02 3

4 Improving Capability and Effctivnss Th goal of introducing nw tchnologis into your company is to improv your capability, ffctivnss and comptitivnss. Th company will rquir a rasonabl ROI and no handicapping of xisting support mchanisms that nabl th xisting company cash flow. Existing Cycl 1 Cycl 2 PPM02 4

5 A projct s succss is influncd by many hygin factors - which can rprsnt potntial risks if not addrssd Nw Rols/ Organisation Training Projct Succss Tchnical Infrastructur Standards/ Mthod Policy Architctur Vision without Action is a daydram Action without Vision is a Nightmar... plan for it! PPM02 5

6 Solution Componnt Industry Bst Practiss Solution Componnt Procss Knowldg IBM Exprinc Solution Componnt Collatral [Exmplars, Tmplats, Training How-Tos, Guidlins] Businss Drivrs Solution Componnt Traind and Mntord Pilot Projcts Clint Exprinc CMM Goals Traind and Mntord Projct Dploymnt Tam Traind and Mntord Administrators PPM02 6

7 Solution Componnt Itrativ Dvlopmnt Componnt Basd Architctur Itrativ Tsting Rquirmnts Managmnt Chang Managmnt Visual Modlling PPM02 7

8 Tasks Assss and and Diagnos Currnt Currnt dvlopmnt dvlopmnt procss procss Currnt Currnt application application architcturs architcturs Currnt Currnt skills skills Objctivs Objctivs Rviw and and Evaluat Mtrics Mtrics Lssons Lssons larnd larnd Fdback Fdback Plan Stratgis Stratgis + + masurmnts masurmnts Dlivrabls, Dlivrabls, tasks, tasks, rsourcs, rsourcs, schdul schdul Dvlopmnt Dvlopmnt procss procss Implmnt and and Monitor Training Training First First projct projct Framwork Framwork architctur architctur Dvlopmnt Dvlopmnt procss procss Dvlopmnt Dvlopmnt infrastructur infrastructur PPM02 8

9 Itrativ Implmntation Rviw Implmnt Plan Tim Cycl 4 Cycl 3 Rviw Implmnt Rviw Plan Assss Assss Cycl 2 Plan Assss Implmnt Rviw Cycl 1 Assss Plan Implmnt PPM02 9

10 Roadmap and SEI CMM CMM LEVEL ROADMAP PROCESS 5 Optimising 4 Managd 3 Dfind 2 Rpatabl 1 Initial PPM02 10

11 PPM02 11 Projct Managmnt Framwork Projct Managmnt Framwork Implmntation Managmnt Implmntation Managmnt Implmntation Managmnt P o p l P o p l P R o c s s s P R o c s s s A r c h i t c t u r s A r c h i t c t u r s T c h n o l o g y T c h n o l o g y S o l u t I o n S o l u t I o n D l i v r y D l i v r y

12 Projct Managmnt Framwork IMPLEMENTATION MANAGEMENT PEOPLE Invstmnt Start x Wks Customis PROCESSES TECHNOLOGY G O A L ARCHITECTURES SOLUTION DELIVERY INITIATION... EXTENSION... INTEGRATION MATURITY IBM Corporation PPM02 12

13 Company Structur Dvloprs IT Community Projct Tams Projct Managrs Businss Engagmnt Businss Analysts Businss Usr Community Analysts Oprational Support PPM02 13

14 Implmntation Tam Organisation Corporat or Programm Managmnt Projct Board Usr Excutiv Supplir Projct Managr Supplir Tam Ladr Cor Tams PPM02 14

15 Organisational Mapping Implmntation Managmnt Popl ORGANISATION DIV A DIV B Procsss Tchnology? DIV C DIV D Architcturs DIV E Solution Dlivry DIV F PPM02 15

16 Organisational Mapping : Options 1 Cntral Roll-out Programm All Strams cntrally Managd 2 Som Strams Cntral, Dpartmntal Rollouts 3 Each division has own Rollout Programm with som sharing of Standards tc. PPM02 16

17 Typical Dpartmnt Rollout Cycls Invstmnt x Wks Prparation 2 Wks Initiation 3 wks Engagmnt 5 Wks Extnsion m Wks Intgration Company & Supplir n Wks Cor Tam Cor and Targt Tam Targt Tam and Oprations Support Invstmnt Impact Assssmnts, Projct Organisation, Agr Projct Brif, Agr Masurmnts, Idntification and Training of Programm Cor Tam Stram Coordinators, Initial Plans Prparation Rviwing Procsss, ID Practis Ladrs for th targt tam and rmov from day2day work, Arrang training, Crat Infrastructur rqusts, initiat communications plan (prsntations, vido clips, nws lttrs) Initiation Working with practis ladrs: dcid on 1 st projct/systm, rviw/crat workd xampls, customis procsss, rsolv data migration issus, crat ngagmnt chartrs, train 1 st projct mmbrs Engagmnt Run 1 st projct with tools and procsss with th PDS tam as mntors. Contractors ngagd to assist with hands on dvlopmnt and support. Extnsion Cor tam rlasd during xtnsion. Nxt projcts start with th Targt tam as mntors Intgration Contractors rlasd as tam fully functions PPM02 17

18 Dpt Rollouts 10+ Wk Cycls Phas 0 Phas 1 Pathfindr Phas 2 Phas n Cor Tam Prparation PPM02 18

19 Programm Strams Dtail / Artfacts IMPLEMENTATION MANAGEMENT PEOPLE PROCESSES TECHNOLOGY ARCHITECTURES - Policy Stting - Planning Prog strams - Organisation - Rols & Rsponsibilitis - Progrss Monitoring - Risk Managmnt - Markting SOLUTION DELIVERY PPM02 19

20 Programm Strams Dtail / Artfacts IMPLEMENTATION MANAGEMENT PEOPLE PROCESSES TECHNOLOGY ARCHITECTURES SOLUTION DELIVERY - Job Spcification - Rcruitmnt - Training - Skills Dvlopmnt - Extrnal Knowldg Acquisition - Incntivs - Dvlopmnt Mtrics PPM02 20

21 Programm Strams Dtail / Artfacts IMPLEMENTATION MANAGEMENT PEOPLE PROCESSES TECHNOLOGY ARCHITECTURES SOLUTION DELIVERY - Standards & Guidlins - Mthods & Tchniqus - Dvlopmnt Stratgy - Configuration Managmnt Procdurs - Projct Managmnt Approach - Dvlopmnt Mtrics PPM02 21

22 Programm Strams Dtail / Artfacts IMPLEMENTATION MANAGEMENT PEOPLE PROCESSES TECHNOLOGY - Tchnical Environmnt - Tool Support - Tool Vrsion Managmnt - Rsarch and Tsting - Infrastructur Support ARCHITECTURES SOLUTION DELIVERY PPM02 22

23 Programm Strams Dtail / Artfacts IMPLEMENTATION MANAGEMENT PEOPLE PROCESSES TECHNOLOGY - R-us Stratgy - Architctur Managmnt - Entrpris Modls - Componnt Portfolio Managmnt ARCHITECTURES SOLUTION DELIVERY PPM02 23

24 Programm Strams Dtail / Artfacts IMPLEMENTATION MANAGEMENT PEOPLE PROCESSES TECHNOLOGY ARCHITECTURES - Proof of Concpt - Pathfindr - Pilots - Businss Applications - Modl Managmnt - Databas Administration SOLUTION DELIVERY PPM02 24

25 Crating Th Softwar Implmntation Plan Products & Srvics CUSTOMER PROFILE BLUEPRINTS Componnt Basd Dvlopmnt Transition Enginring Businss Solutions Systms Intgrator Clint/Srvr Implmntation Managmnt Popl Procsss Tchnology Architcturs Solution Dlivry PPM02 25 IMPLEMENTATION PLAN

26 Whn your stratgy is dp and far raching thn what you gain by your calculations is much, so you can win bfor you vn fight Th of Art of War, SUN TZU Think holistically, anticipat barrirs and commit yourslf to th undrtaking, vn in Softwar Implmntation Planning PPM02 26