Healthcare Career Pathway National Model

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Healthcare Career Pathway National Model Presentation to The Aspen Institute Sector Board and Career Pathway Training Des Moines, Iowa December 9-10, 2013 By Dr. Ricardo A. Estrada Vice President for Education at Instituto del Progreso Latino and Madeline Roman-Vargas Dean of the Humboldt Park Vocational Education Center of Wilbur Wright College, One of the City Colleges of Chicago

Defining Bridges A set of connected courses and programs which enables students to combine school and work, and advance over time, to better jobs and higher levels of education and training, including four-year degrees. Dr. Davis Jenkins, UIC Career Pathways Primer and Planning Guide 2

Essential Components of an Effective Career Pathway Partnerships (Employers, CBOs, Colleges, Agencies) Ladders (Career, Academic, Social) Bridges (Literacy, Career, Technical, Degree) Articulations (Credit, Teaching, Resources, Employers) Contextualized Curriculum (Basic Skills, Technical Skills and Transferable Skills, General context, Micro-context, Macro-context) Project-based Assessments (Learning Vs. Knowledge) Internships (Job Shadowing, Peripheral Learning) Academic Support Services (Tutoring, Learning Techniques, Applications) Non-Academic Support Services (Case Management, Employment, Financial Coaching, Public Benefits, Critical Thinking, Motivation) Financial Aid (Resources Available to Participants) 3

Creating a Collaboration Identify a sector in the industry that has the potential for growth and career advancement, after which partners should be identified and recruited to fill the various roles within the proposed collaboration. Based on the Carreras en Salud experience, the following steps are recommended: 1) Build on any existing successful partnerships. 2) Identify a higher education institution. 3) Identify an organization to prepare students for college level work and address academic barriers to job entry. 4) Determine non-academic barriers and identify partners to address them. 5) Management partners develop and sign a memorandum of understanding. 6) Recruit employer partners and industry associations. 7) Reach out to other potential active partners. How to Build Bridge Programs that Fit into a Career Pathway by Dr. Ricardo A. Estrada with contributions from Tom Dubois 4

The Essential Roles of Partners To Support Students with Academic Needs Basic Skills ( Math, English, Computers) Tutoring (Pre-College and College) Licensing Assistance (Test Preparation) To Support Students with Social/Emotional Needs. Social Stress/ Anxiety Domestic Violence Drug/Alcohol Addiction To Support Students with Financial Needs Temporary Transportation Income Support/Public Aid Homelessness To Support Students in Securing Self-Sufficient Jobs Temporary Jobs Internships Job Shadowing 5

Essential Partners and their Roles Educational Partners: Provide curricula that are customized to the needs of the nontraditional, low-skilled student. Provide educational resources and support to students such as computer labs and programs that help the students improve their basic skills at their own pace, tutoring and technical assistance, financial aid and career planning. Schedule classes at times convenient to the non-traditional, low-skilled students; provide assistance to adult educators to contextualized curricula based on the adult learner s basic skill levels. Articulate basic skill and contextualized courses with technical certificates and occupational degree programs with input from employers and industries in the field. Develop program advisory councils for vocational and occupational certificate and degree offerings in which CBOs and local employers are included. 6

Essential Partners and their Roles (Cont d.) Community Based Organizations: Provide literacy and basic skills classes with curricula that are contextualized to specific industries. Provide case management and counseling in areas of non-academic needs, such as family violence prevention, drug and alcohol addiction, unemployment, child care services, transportation, shelter, food assistance, and other assistance, as needed. Develop vocational articulation agreements with higher education institutions. Collaborative proposal writing, especially for those grants that other partners are not eligible to apply. Provide employment/job placement services to participants at any stage of the educational and professional process. Support the entire family rather than just the student. 7

Essential Partners and their Roles (Cont d.) Employers and Business Partners: Provide internship and job shadowing opportunities that will lead to employment. Participate in Program Advisory Councils with the higher education institutions offering the training programs relevant to their specific industries. Maintain communication with institutions and work with them to discuss changes in the industry needs as this relates to equipment updates, etc. Work with higher education institutions to ensure that the curricula offered in training programs lead to stackable credentials and certifications in the respective markets. Sponsor and/or participate in job fairs, open houses and other events to make their presence known to the students. Provide training opportunities for their existing employees through third-party tuition payment, that will enhance the skill level of their employees. 8

Other Partners Chambers of Commerce Commercial Clubs/Organizations Local Elected Officials Community Leaders Religious Organizations Civic Organizations Labor Organizations Local Media 9

CARRERAS EN SALUD A CHICAGO BILINGUAL HEALTHCARE PARTNERSHIP

NEEDS ASSESSMENT In Chicago, Latinos (25% of the population)* are virtually invisible at the LPN or RN level (less than 3.2%)*. Primary reasons behinds those numbers are low literacy levels, low English proficiency, and personal and family employment barriers. * Data source: Census Current Population Survey, 2000 11

Carreras En Salud Pathway Essential Elements Effective Partnerships (MOU) Clearly Defined Pathway Academic Ladder Career Ladder Social Community Ladder Pre-College Contextualized Curriculum Strong and Constant Academic and Non-Academic Support Services Five-Year Business Plan Policies and Procedures for Participants 12

THE CARRERAS EN SALUD PATHWAY MODEL Licensed Practical Nurse 18 MONTHS RN Wright College NCLEX_RN BSN NIU $25-31 NCLEX-PN All pre-requisites 12 months LPN Wright College $ 22-27 GED, Compass test 1 2 months 4 BIOs, Math ENG 101, CMA Certified Medical Assistant AHC $ 10-14 ENG Grade level 10-12 Pre LPN-A or CNA ENG Grade level 8-10, CNA 16 weeks 16 weeks Pre LPN B MATH PC1, ENG 100 Pre LPN A Math PC1 ENG-98 PCT IDPL-HPVEC ESL Grade level 6th 16 weeks ESL Health Context IDPL/ VESL CNA context IDPL CNA HPVEC $ 9-11 Carreras en Salud Model Prepared by Dr. Ricardo A. Estrada Vice President for Education Instituto Del Progreso Latino 13

CARRERAS EN SALUD SYNERGY Customize Curriculum VESL Bridges Pathway Foundation/Proposal Fiscal Agent Case Management Proposal with Experience Physical Resources Community Relations AHC IPL CES NCLR HPVEC National Exposure National Advocacy Potential Founding Assessment/Evaluation Best LPN Program Technology College Credits System Reputation Economies of Scale Industry Sector Leadership Effective Healthcare Pathway National Best Practice Model National Media Exposure Foundations Attention Nursing Shortage Solution Bilingual Nursing Solution Jobs for the Community 14

City Colleges of Chicago s College to Careers (C2C) initiative focuses on ensuring relevance of career programs and connecting students to opportunities What is this initiative? College to Careers is a joint initiative between the City Colleges of Chicago, the City of Chicago and top industry, university and community partners from across the city to help bolster the relevance of City Colleges occupational credentials and prepare our students to hit the ground running in further college and careers. What is the goal? The goal of the program is to help close the skills gap in Chicago and ensure student success. This means ensuring that Chicago residents are ready for jobs in high-growth industries, jobs that remain unfilled because of skills gap between training and workforce needs. How is this accomplished? Data driven focus on six industry sectors with 80% of local job growth Pathways of stackable credentials of economic value allow for multiple entry and exit points Employer involvement in: Curriculum design On campus exposure (guest lectures, workshops, industry expos/job fairs) Internship and job placement assistance (resume review, mock interviews, online CareerNetwork for job postings) 15

C2C MODELHealthcare: Wide ranging program offerings are achievable from common starting points Healthcare Practitioner & Technician Bridge 4-8 mos. Certified Nurse Assistant (CNA), 778 jobs, $9 - $12/hr. Medical Office, 4-8 mos., 113 jobs, $11 - $16/hr. Healthcare Common Core (BC) Provides a strong foundation, and elective options that serve as entry points to multiple healthcare pathways. Patient Care Technician includes: CNA Phlebotomy EKG ~ 1,000 jobs, $9-12/hr. Multiple points of entry including bridges, common core, or direct entry to the program Medical Billing & EMR (BC) 113 jobs, $11 - $16/hr. Personal Trainer (BC) 379 jobs, $10 - $17/hr. EMT-Basic (BC) 83 jobs, $11 - $13/hr. Vet. Asst. (BC) 32 jobs, $9-11/hr. Licensed Practical Nurse (AC) 533 jobs, $16 - $21/hr. Adv. Med. Billing & Coding (AC) 113 jobs, $11 - $16/hr. Massage Therapy (AC) 324 jobs, $11 - $15/hr. EMT Paramedic (AC) 83 jobs, $11 - $13/hr. Physician Assistant Source: EMSI Q2 2012; CCC Program Portfolio Review; Jobs represent annual openings projected for Cook County, 2012-2022; wages are 10 th (AAS) PA program requires bachelor's s degree percentile through median wage 43 jobs, $14.74 - $31.14/hr. * Bridge programs prepare adult education and foundational students for college transition by providing intensive contextualized instruction and supportive services, while in many cases preparing students for entry level employment. ** Student must already have license before beginning these Basic Certificates which provide additional skills City Colleges of Chicago 16 Registered Nurse (AAS) 1,956 jobs, $23 - $32/hr. Health Information Management (AAS) 113 jobs, $11 - $16/hr. PTA (AAS) 75 jobs, $12 - $25/hr. OTA (AAS) 32 jobs, $16 - $25/hr. Exercise Science (AAS) EMT Paramedic (AAS) 44 jobs, $16 - $18/hr. Medical Assisting (AC) 275 jobs, Medical Assisting (AAS) $11-15/hr. 275 jobs, $11-15/hr. Medical Laboratory Technician (AAS) Surgical 69 Tech jobs, (AAS) $13 - $18/hr. 57 jobs,$15 - $21/hr. Respiratory Therapy (AAS) 79 jobs, $21 - $27/hr. Community Health Worker Community Health Worker (AC) (AAS) **Ultrasound, Radiological Techno. (AAS) 82 jobs, $18.54 - $28.51/hr CT,MRI Dental Assistant (AC) 233 jobs, $12- $16/hr. Pharmacy Technology (AC) 282 jobs, $10 - $14/hr. Dialysis Technology (AC) 282 jobs, $15 - $20/hr. Dental Hygiene (AAS) 136 jobs, $19 - $33/hr. Pharmacy Tech. (AAS) **IV 282 jobs, $10 - $14/hr. Compounding Renal Tech. (AAS) <117 jobs, $15 - $20/hr. Mortuary Science (AAS) 37 jobs, $8 - $27/hr. Vet. Tech. (AAS) 66 jobs, $11 - $16/hr. Existing programs Potential new programs Targeted programs for transfer Bridge Bachelor s Programs Common Core Certificate Programs Associate Degree Programs Programs H Nursing (BSN) Health Information Management (BS) Health Science Professions (BS) Public Health Professions (BA)

Instituto s Computer Information Technology Pathway AA Commercial Graphics WEB Page Professional AA Programming WEB Page Design IT Level 1 Supervisor Advance Programming Advance Commercial Graphics Technician Basic Programming Basic Commercial Graphics Junior Technician A+ Certification Entry Level IT Customer Support MOUS to MOS Certification Administrative Assistant PC Literacy 17

Instituto s Medical Office Technology Pathway AA Health Information Technology Electronic Medical Records Conversion DC-10 Billing & Coding Medical Processes and Terminology A+ Certification MOUS to MOS Certification HIT Professional Medical Records Specialist Billing and Coding Clerk Entry Level Medical Office Assistant Entry Level IT Customer Support Administrative Assistant PC Literacy 18

C2C Model Information Technology: IT pathways at CCC use the associate degree as the minimum level of competence required with 3 paths Single point of entry reflecting the reality that the associate degree is minimum requirement for the labor market. Bridge Program Common Core Associate Degree Programs s Information Not Applicab le Sufficient Entry Level Positions are Not Available at the Pre-AA level Technology Common Core (1 semester) IT Problem Solving English 101 Math 14X Core elective: Intro to Programmi ng or Systems Bridge programs prepare adult education and foundational students for college transition by providing intensive contextualized instruction and supportive services, while in many cases preparing students for CPS STEM school graduates enter here, at a minimum. Network Technology Pathway (AAS) Two sub-pathways: Network Administration & Network Security Multiple industry certifications earned through AAS program 272 jobs, $18.52 - $37.18/hr Information Technology, Database & Cloud Pathway (AS) Multiple industry certifications earned through AS program 85 jobs, $11.31 - $35.73/hr Computer Science, Software Engineering & Web Development Pathway (AS) Industry certifications MAY be earned through the AS program 618 jobs, $15.67 - $45.19/hr Languages & Frameworks Ruby/RAILS; Python; Java; C++, C Continuing Education (Non-credit) ; ASP.NET Geographical Database Certifications entry level employment. Source: Economic Modeling Systems, Inc. Q2 2012; BLS Education & Training Measurements 2009; CCC Program Portfolio Review associate ; Jobs degree represent programs. annual openings projected for Cook County, 2011-2021; wages are 10 th percentile through median wage City Colleges of Chicago 19 Project Management Information Systems Network Technology Certifications Microsoft Certifications Existing programs Potential new programs Targeted programs for transfer Bachelo r s Program Bachelor of s Applied Science (BAS) Bachelor of Science, Comput er Science (BS) Continuing education in IT primarily serves those with an associate degree or IT professionals seeking to update their skills, though certifications may allow for prior learning credit for select courses in the

Essential Elements in Developing Contextualized Curricula Skills: Three categories: - Basic skills: the skills needed to efficiently and effectively learn in a micro- context the techniques necessary for a work function and/or for an academic course load, are: - Language: Reading, Writing, Listening, Speaking - Mathematics: Numerical Skills - Computers: Familiarity with Electronic Devices, PCs 20

Essential Elements in Developing Contextualized Curriculums Skills (Cont d.) - Transferable Skills: These are necessary to effectively perform in an academic and/or work environment. They are, among others, the following: - Critical Thinking (Common Sense) (CT) - Analytical Skills (AS) - Problem Solving (PS) - Job Readiness (JR) - People Skills/Communication (PSC) - Time Management (TM) - Study Habits (SH) - Test Taking Skills (TTS) 21

Essential Elements in Developing Contextualized Curriculums Skills (Cont d.) - Technical skills: These are the skills needed to be efficiently productive in a profession or work activity. In Healthcare: - EKG - Phlebotomy - Pharmacology - C.N.A. - LPN - Medical Assistant 22

Essential Elements in Developing Contextualized Curricula General Context: no content or context in particular. Concept used in most traditional ESL classes. Macro-Context: focus on a sector such as manufacturing, health, automobile, insurance, hospitality, without concentrating on a particular profession within the sector. Micro-Context: focus on a particular profession within an industry or sector; for example in the health sector the microcontext focus is on either allied healthcare, nursing, medical techs or medical administration. 23

Instituto Educational Model From Learning to Knowledge CWF School of Psychology Academic Learning Center Readiness to Learn Social Emotional Economic Recreational Evaluation Placement Academic Leveling Contextualization Deep Learning New Concepts KNOWLEDGE Understanding Tutoring Conventional Testing Peripheral Learning Internships Relevance Tutoring Non-Traditional Testing Tutoring Dr. Ricardo A Estrada Instituto Del Progreso Latino 2008 24

Adult Education Curriculum Contextualizing Model Developed by Dr. Ricardo A. Estrada 2006 Levels Literacy Beginning Intermediate Advanced Context & Basic Skills ENG MATH PC ENG MATH PC GENERAL - CONTEXT SH TTS TM ENG MATH PC READING WRITING COMPREH CTH PS TM CTH PS TM Credentials NONE COURSE BASIC CERTIFICATE ADVANCED CERTIFICATE Learning Paradigm PEDAGOGY PEDAGOGY PEDAGOGY ANDRAGOGY ANDRAGOGY Testing & STANDARD STANDARD STANDARD Evaluation PROJECT BASED PROJECT BASED 25

Student Support TEAM Intake Specialist (CBO) Career Coach (CBO) Academic Advisor (College and CBO) College Navigator (College) Case Manager (CBO) Employment Specialist (CBO) Financial Coach (CBO) Public Benefits Coach Income Support (CBO) Information Technology Coach (College and CBO) Pre-college Basic Skill contextualized Tutor (CBO) College Tutor ( College and CBO) College Non-Traditional Tutoring (College and CBO) Social and Emotional Resources ( Psychological Counseling out-sourced) Family Intervention Specialist (CBO) Assessment Specialist (Data, Evaluation and Research) 26

CeS Success Indicators as of Summer 2012 Pathway Level Enrollment % Bridge Completion Licensing Certification % RN 100 50* 50% 46 92% LPN 382 321 84% 295 92% PQ 259 188 72% N/A N/A Pre-LPN 549 447 81% N/A N/A C.N.A 468 388 83% 319 82% Pre-C.N.A 548 464 85% N/A N/A ESL-Health 246 226 92% N/A N/A Pre-CMA 33 30 90% In class TOTALS: 2,485 2,114 85% 660 * Students in class 27

Impact on Industry 2005 Number of LPN Graduates in 2005 = 1,174 Number of Latino LPN Licenses in 2005 = 42 Total LPN Graduates from Wright College = 21 Number of Latino LPN Graduates from Wright College = 0 Number of Latino LPN Students at Wright College in Fall 2005 = 7 2009 Number of LPN Graduates in 2009 = 1,474 Number of Latino LPN Licenses in 2009 = 138 Number of LPN Graduates from Wright College = 152 Number of Latino LPN Graduates from Wright College = 67 Number of Latino LPN Students at Wright College in Fall 2009 = 52 Source: Illinois Board of Higher Education Web page 28

National Awards and Recognitions National Exemplary Program in Workforce Development, National Council for Continuing Education and Training (NCCET), 2007 Finalist in the Workforce Development Category, Community Colleges Futures Assembly Bellwether Award, 2008 and 2010 Family Strengthening Award from National Council of La Raza/Casey Foundation, 2008 The Aspen Institute s Workforce Strategies Initiative s Courses To Employment Demonstration Project: Sectoral Approaches to Community College-Nonprofit Partnerships (one of six projects selected for a three-year grant), 2008-2010 (continued on next page) 29

National Awards and Recognitions (Cont d.) Recognition of Excellence Award in the category Tapping the Talents of Special Populations in the Workforce, U.S. Department of Labor, Employment and Training Administration (ETA), 2008 Illinois State Program of the Year in Workforce Development, Illinois Council of Continuing and Higher Education (ICCHE), 2008 U.S. Department of Labor, Employment and Training Administration (ETA) through the American Reinvestment and Recovery Act, for the Health Care Sector and Other High Growth and Emerging Industries (three-year grant), 2010-2013 Excelencia in Education s 2010 Example of Excelencia Award at the Associate Level. 30

Current Funders Chicago/Cook County Workforce Partnership Polk Brothers Foundation McCormick Charities Foundation The Fry Foundation Circle Service Foundation Chase Foundation 31

ISIS National Research Funders US Department of Human Services (HPOG) Administration of Children Bad Families (USHHS) The Open Society Funds (OSF) The Joyce Foundation Kresge Foundation Ford Foundation 32

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