Inform to. influence. - Influence to. change. www.ids-uk.co.uk



Similar documents
Warden Lodge Medical Practice. Patient Participation Annual Report 2014/2015

The Hammersmith Surgery - Patient participation Survey year 3. Registered number of patients: Practice Profile:-

PPG & Survey Results Report 2014/15

Patient Participation Reporting Template

Patient Participation Directed Enhanced Service 2012/13

he Guywood Practice THE GUYWOOD PRACTICE DR RAINA PATEL PATIENT PARTICIPATION GROUP REPORT

Span Global Services Marketing and Data Management Solutions

THE TUDOR SURGERY PATIENT PARTICIPATION REPORT & SURVEY 2013/2014. The Tudor Surgery PRG Report 2013/14-1 -

University recruitment effectiveness survey 2013

Annual Patient Participation Report & Patient Survey - March 2014 Riverside Health Centre Retford


Methodological Overview

Insurance Trends and Opportunities : Econometric and UK Consumer Trends

Profile of the members of the PRG

Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team

HEALTHWATCH AND NHS COMPLAINTS ADVOCACY AN UPDATE ON THE IMPLEMENTATION OF SERVICES IN BEXLEY

Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team

PATIENT PARTICIPATION GROUP REPORT ON OVERTON PARK SURGERY S PATIENT SURVEY CONDUCTED IN JANUARY 2012

Standard Reporting Template

Patient participation - Preparing an action plan for

BRAND NEW SHOW FOR. Food I Beauty I Health 4-6 July 2014 I Olympia, London.

How to Guide Users Guide to Door Drop Marketing

content marketing training seminars modules 1&2

Sleaford Medical Group Local Patient Participation Report 2012/13

LOCAL PATIENT PARTICIPATION REPORT

PLAN DO STUDY ACT. Survey Report / Action Plan to be discussed and noted during meeting

Somercotes Medical Centre: PPG Survey,

G-CLOUD 6 Service Definition Document

Annex D: Standard Reporting Template

PATIENT PARTICIPATION DES 2012 to 2013

Our patient transport services

Standard Reporting Template

Patient Satisfaction Survey Results Report 2013/2014

Travel insurance fact sheet. Getting travel insurance

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template

Data Functionality in Marketing

WHAT YOU D KNOW IF WE COULD TALK TO YOU

PATIENT PARTICIPATION GROUP SURVEY 2013 PARK VIEW SURGERY

BRAND X CAMPAIGN EVALUATION QUANTITATIVE RESEARCH RESULTS

Patient Satisfaction Survey Report 2014

Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT

UNIVERSITY MEDICAL CENTRE PATIENT PARTICIPATION GROUP ANNUAL REPORT & ACTION PLAN

State of medical education and practice in the UK: Name: Dr. Judith Hulf Senior Medical Adviser to the GMC

62 BATTLE ROAD ERITH, KENT DA8 1BJ TEL: Fax: DR K S NANDRA

40% of the group are aged 44 to 59 (Practice as a whole 33.6% for this age group).

Patient survey results and Action Plan

Online Advertising Opportunities

DIRECTOR OF COMMUNICATIONS JOB DESCRIPTION

B2B Marketing Executive. 23,174 to 24,706 per annum. 37 hours per week. Digital (Marketing) Tewkesbury Launchpad/All Sites.

Digital Marketing Manager Applicant s pack

DRUG DRIVE PARTNER PACK

Family doctor services registration

Discharge Information Information for patients This leaflet is intended to help you, your carer, relatives and friends understand and prepare for

Family doctor services registration

Health and Care Experience Survey 2013/14 Results for Arran Medical Group- Arran

The role of the Specialist Nurse Practitioner for Late Effects Information for patients

Application Information Pack Digital Communications Manager Fixed term contract 12 months

Who s Using HealthEngine. Products and Pricing. General Practitioners. Official partner of

Marketing Challenges in the Legal Sector UK June 2013

Outpatient Survey 2011

Annex C: Standard Reporting Template

COUNTRY UPDATE ORGANISATION OF THE HEALTH CARE SYSTEM IN AUSTRALIA

A smarter way to source healthcare professionals H E A LT H C A R E R E C R U I T M E N T

Standard Reporting Template

Skin camouflage service

CALL FREE ON Free debt help. for your community. Free debt counselling from an award winning charity. debt help

The cleanliness of the surgery scored highly with over 95% of respondents rating it as either very good or good.

Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service

Sharing Healthcare Records

Workforce management strategy

THE ROLE OF MARKET RESEARCH IN THE MODERN SHOPPING CENTRE

Annex D: Standard Reporting Template

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template

GROWING YOUR BUSINESS INTEGRATED MARKETING SOLUTIONS

How consumers want Charities to communicate with them

Direct Marketing Officer. MS National Centre, London. Individual Fundraising Manager

Life Protection Metrics: Consumer Approaches to Protection-Related Life Insurance in Europe

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template

MS National Centre, Cricklewood, London

Stonewall Healthcare Equality Index 2015

BOARD OF DIRECTORS PAPER COVER SHEET. Meeting date: 29 November 2006 Agenda item: 7.4

Drs Beales, Crowley, Strachan & Navamani North Road Surgery, 77 North Road, Kew, Richmond, TW9 4HQ

JOB DESCRIPTION. 1. Purpose of the job

Mobile- The shop in your pocket. White Paper. Multi-Channel Marketing. Published by Velti - The leading global technology provider of mobile marketing

BMJcareers. Informing Choices

Patient satisfaction survey

Patient participation directed enhanced services report. Orchard Surgery, Dereham March

The Heathville Medical Practice PATIENT PARTICIPATION END OF YEAR REPORT 2012

ING DIRECT. ~ Case Study ~ T: +44 (0) W: E: info@inboxinsight.co.uk

OFFER A VALUABLE CLIENTS AND OPEN FOR YOUR BUSINESS NEW SERVICE TO YOUR UP A REVENUE STREAM

plan. create. grow. Agency Profile

National Chlamydia Screening Programme September 2012 PATIENT GROUP DIRECTION FOR THE ADMINISTRATION OF AZITHROMYCIN FOR CHLAMYDIA TRACHOMATIS

Social Media Strategy

RESOURCE PACK REFLECTIVE EXERCISES & TOP TIPS

Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team

Lead Generation Specialists

Marketing Communications Brief. As unique as your business

Patient Participation Reporting Template

WSIC Integrated Care Record FAQs

Transcription:

Inform to influence - Influence to change www.ids-uk.co.uk

Inform to influence - Influence to change Reach of Consumers and Thousands of Healthcare Professionals www.ids-uk.co.uk

Inform to influence - Influence to change About IDS UK IDS UK is part of IDS International, a global communications company founded in 1988 and now operating in 14 countries. DS UK provides at I the point-of-care communication channels and marketing solutions. Through GP surgeries IDS UK enables you to reach millions of consumers and thousands of healthcare professionals. We work across many sectors, partnering with clients spanning prescription and OTC medicines, government bodies, charities, direct marketing companies, and the FMCG industry. Communications to Healthcare Consumers We have media in over 5 GP surgery waiting rooms where you can reach millions of consumers. Communications to Healthcare Professionals We have years of experience in reaching healthcare professionals across all disciplines. Our range of bespoke solutions using IDS UK s telemarketing and field team mean we have a marketing solution to meet your needs. IDS UK provides at the point-of-care communication channels and marketing solutions.

Inform to influence - Influence to change Communications to Healthcare Consumers IDS UK s leaflet and poster display boards are installed in over 5 GP surgery waiting rooms. IDS UK have an audience of over 31 million registered patients, collectively making over 263 million surgery visits per annum. Prior to seeing their GP this captive audience will experience on average a waiting room dwell time of 2 minutes. This unique opportunity will reach a captive audience of millions, influencing healthcare behaviour. Plus the supermarket and pharmacy visits that quickly follow surgery appointments will make your campaign relevant and timely. IDS surgeries have an audience of over 31 million registered patients, collectively making over 263 million surgery visits per annum

Inform to influence - Influence to change Communications to Healthcare Professionals IDS UK s information packs, field force and telemarketing team enable you to reach the right healthcare professional at the right time. Information pack activity Goody packs contain samples, leaflets and other information for the Practice Nurse. Research amongst nurses has shown the packs are more effective than direct marketing and inclusion has proved to be competitive with postal rates. Goody Packs target the important but hard to reach Practice Nurse, turning them into your brand advocate. Field force activity Our Rapid Tactical Support Force (RTSF) complete important tasks to enable you to increase your communication capacity with healthcare professionals across all disciplines. In as little as 72 hours the team can be active in the field meeting your low cost tactical, regional or national campaign requirements on an exclusive basis. Campaigns include hand delivery of information packs, product information updates, brand awareness and crisis management. Telemarketing actvity The IDS UK telemarketing team consists of ABPI accredited ex-pharma reps who comfortably discuss a wide range of health matters with healthcare professionals. Tasks include e-detailing, appointment making, market research, webinars and other bespoke activity.

Increase your communication capacity with healthcare professionals across all disciplines

Inform to influence - Influence to change Design and Print Use IDS UK s design and print service to gain significant campaign advantages. One stop shop All campaign elements are undertaken under the one IDS roof, saving time and effort. Reduced costs Our vast print requirements mean we deliver competitive print rates. Our specialist, experienced and dedicated design and copywriting team are able to produce marketing materials that are fit for purpose, and at a fraction of agency costs. Maximum campaign results With over 25 years experience IDS UK rightly claims to be experts in The Waiting Room. Instinctively we know the design and copy that will provide maximum impact in the sensitive GP surgery environment. With over 25 years experience IDS UK rightly claims to be experts in The Waiting Room. Leaflets designed using IDS UK s expert knowledge

Market Research Measure your campaign ROI using IDS UK commissioned market research reports. Independent reports from specialist organisations can measure your campaign results including: OTC sales growth, prescription increase and behavioural change.

Inform to influence - Influence to change 214 Surgery Data (Base: 4,3 Surgeries) -15 Years 16-44 Years 45-64 Years 65-74 Years 75 Years plus Males Females Total audience size IDS UK Surgery Demographics Source: Health and Social Care Information Centre, Office of National Statistics Patient social grade breakdown Number of registered patients by gender () 35 3 31.716 25 ABC 1 54% C 2 DE 46% 2 15 15.287 16.429 1 5 Number of registered patients by gender and age group () 8 7 6 6.173 Male 8 7 6 6.174 Female 15 12 12.347 Male & female combined 5 4 3 2.987 3.79 5 4 3 2.954 4.451 9 6 5.941 8.241 2 1 1.26m 1.77 2 1 1.48 1.37 3 2.74 2.447 Number of registered patients by gender and age groups as % total number of registered individuals 4% 3.4% 9.4% 4.6% 4.3% 9.3% 8.6% 7.7% 18.7% 12% Male 19.5% 14% Female 19.5% 26% Male & female total 39%

214 Surgery Waiting Room Data (Base: 4,3 Surgeries) -15 Years 16-44 Years 45-64 Years 65-74 Years 75 Years plus Males Females Total audience size IDS UK Surgery Waiting Room Traffic Source: Office of Health Economics Annual total waiting room traffic by gender and age group () 3 25 24.692 27.74 Male 1 8 95.84 Female 15 12 12.532 Male & female Combined 2 6 9 15 1 13.875 11.34 1.77 4 35.6 6 63.34 5 2 13.875 14.8 15.7 3 27.75 26.14 25.84 Annual waiting room traffic by gender and age group as a % of total waiting room traffic Waiting room traffic social grade breakdown 4.2% 5.3% 4.4% Male 9.6% 8.8% 5.8% 5.3% 5.7% 13.8% Female 37.1% 1% 1.6% 1.1% Male & female 22.6% total 46.7% ABC 1 42% C 2 DE 58% Annual total waiting room traffic by gender () Waiting room traffic by % gender split Annual waiting room individual visits by gender and age groups 3 25 2 15 1 5 263.62 175.185 88.417 Males Females Total 66% 34% 1 8 6 4 2 15 12 9 6 3 4 4 4 15 6 8 Male 1 9 Female 1 11 Consumer Reactions to GP waiting room promotional campaigns Base 972 responses 44% felt that their GP was endorsing the product or message found in waiting room leaflets and posters. 72% stated that they took more notice of the healthcare leaflet and poster information found in their GP waiting room, because of the environment. 71% stated that they intended to visit their pharmacy within 48 hours of their surgery visit. Source: Kember Associates. Consumer reactions to GP waiting room promotional campaigns.

3 Mill Court, The Sawmills, Durley, Hampshire, SO32 2EJ Tel. 1489 86 Fax. 1489 861 Email: info@ids-uk.co.uk Inform to influence - Influence to change www.ids-uk.co.uk