Annex C: Standard Reporting Template

Save this PDF as:
Size: px
Start display at page:

Download "Annex C: Standard Reporting Template"

Transcription

1 Annex C: Standard Reporting Template Hertfordshire and South Midlands Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Schedule M Practice Name: Dr Fenske and Partners Practice Code: E81011 Signed on behalf of practice: Janice Potter Date: 24/3/15 Signed on behalf of PPG: Patricia Parkinson Date: 25/3/15 1. Prerequisite of Enhanced Service Develop/Maintain a Patient Participation Group (PPG) (Component 1) Does the Practice have a PPG? YES Method of engagement with PPG: Face to face, , Other (please specify) Face Face and Via Number of members of PPG: 17 patients and 8 members of staff Virtual Group : 9 members Detail the gender mix of practice population and PPG: % Male Female Practice PPG 4 13 Detail of age mix of practice population and PPG: % < > 75 Practice PPG Reporting Template (Annex C) Page 1

2 Detail the ethnic background of your practice population and PPG: White Mixed/ multiple ethnic groups British Irish Gypsy or Irish traveller Other white White &black Caribbean White &black African White &Asian Other mixed Practice PPG Asian/Asian British Black/African/Caribbean/Black British Other Indian Pakistani Bangladeshi Chinese Other Asian African Caribbean Other Black Arab Any other Practice PPG Describe steps taken to ensure that the PPG is representative of the practice population in terms of gender, age and ethnic background and other members of the practice population: Unfortunately the PRG does not represent a reasonable cross section of the practice population. With the help of the PRG members we have advertised within local pharmacies, as well as advertising within the surgery and on the website. Members of the PRG visited the surgery during clinic times to try and recruit new members. The ethnicity recorded is only a portion of registered patients, previous to our current clinical system, we did not have the facility to record ethnicity, so when transferred across to our current system the ethnicity reads as unknown. However, we currently record 100% of newly registered patients. We are always attempting to collect others with health update questionnaires. We have made attempts to recruit from a wider demographic group by:- PRG recruitment Posters in both surgery waiting rooms Sign up information on the website Recruitment information is included in the registration pack given to all newly registered patients We recently ed 1997 patients inviting them to join the group; these represented a full range of age/gender and ethnic backgrounds. We look after the Homeless and rootless in Bedford and consequently have posters in the Day Centre Reporting Template (Annex C) Page 2

3 We have discussed the issue of new recruits to the group, especially younger patients, and those with children The PRG have suggested lunchtime meetings, instead of the traditional timings of evenings, to make attendance easier if it doesn t clash with bedtimes. Are there any specific characteristics of your practice population which means that other groups should be included in the PPG? e.g. a large student population, significant number of jobseekers, large numbers of nursing homes, or a LGBT community? NO If you have answered yes, please outline measures taken to include those specific groups and whether those measures were successful: Breaking News new terms of reference PRG newsletter Feb surgery opening.docxmission statement.docx 2015.docx Reporting Template (Annex C) Page 3

4 2. Review of patient feedback (Component 2 30% of payment) Outline the sources of feedback that were reviewed during the year: The friends and family test See results below We continue to listen to the views of our patients both the PRG forums Actions identified from previous PRG meetings Results of the Friends and Family Test Feedback from patients via the website Results of the GP patient survey (January 2015) Feedback made directly to PRG members Comments made via the suggestions boxes Friends and Family report for PRG.xlsx How frequently were these reviewed with the PRG? At every meeting - see minutes March 2014 mins.doc May 2014.doc mins.docx November Minutes 2014.doc minutesfeb15.docx Reporting Template (Annex C) Page 4

5 3. Action plan priority areas and implementation (Component 3 30% of payment) Priority area 1 Description of priority area: Focus on the Practice rather than the NHS strategy It had become apparent, during discussions at the PRG meetings that some members felt that the group was too focused on the wider agenda of NHS reforms and commissioning, rather than what many believed was the original intention of the PRG, namely to support the Practice in its delivery of services to its patients. What actions were taken to address the priority? Discussions at the PRG meetings Decisions were made that sanctioned members attending the wider Locality Patient Reference Group and then reporting back to our Group, thus ensuring that the group kept an eye on both the locality and National agenda without overshadowing the Practice s PRGs purpose. Result of actions and impact on patients and carers (including how publicised): More emphasis on what the group can do to enhance the patients experience Proposed Introduction of a walking group (see minutes of February s meeting) Proposal for a Local school to provide artwork for the new surgery More support for the Practice during the Flu campaign (2015) All detailed in meeting minutes which will be included in this report Reporting Template (Annex C) Page 5

6 Priority area 2 Description of priority area: Opening a Branch Surgery Relieving the pressure on the Premises at 2 Goldington Road Ensuring that Patients were kept informed of the progress of the development What actions were taken to address the priority? Constantly updating the PRG notice board with Photos of the progress Updates at every meeting PRG representatives invited to the official opening Plans available on the website Newsletters Result of actions and impact on patients and carers (including how publicised): Much improved facilities for all patients Disabled access Large free car park Airy waiting room Patient choice of premises to attend Local publicity in the local press Official opening photos on PRG notice board Information sent out on prescriptions Reporting Template (Annex C) Page 6

7 Priority area 3 Description of priority area: Recruit New Members To ensure that patients views are heard The re-launch of the Virtual group To establish the purpose of the Virtual group What actions were taken to address the priority? Greater understanding by the members of the PRG as to purpose of both groups Promote the benefits of a Virtual Group Encourage members by increasing the profile of the PRG on the surgery website Updating the Website to be more dynamic Focus on ing patients to join this group All new Patients are given an Introduction to the Practice pack - The PRG recruitment flyer is included in the pack we have had 1593 new registrations this year We have continued to update the patient s Reference Group notice board in the lobby at 2 Goldington Road. We still have notices in local pharmacies In January this year we sent out s to introduce the group to all patients with an address PRG newsletter Feb 2015.docx Result of actions and impact on patients and carers (including how publicised): At the last meeting (16 th February 2015) we had a number of new prospective members attend the meeting We now have an active group of 16 members for face to face meetings We now have a virtual group of 8 members This was reported in the minutes of the of the last meeting PRG section of the website will be updated once this report has been published Reporting Template (Annex C) Page 7

8 4. Progress on previous years (Component 4 40% of payment) If you have participated in this scheme for more than one year, outline progress made on issues raised in the previous year(s): Areas Highlighted in previous years :- Car Parking With the opening of our Branch surgery we have been able to spread our work out over the 2 sites giving patients the choice of venue. The new surgery has a large free car park this has resulted in more availability of the disabled spaces provided at Goldington road Cramped waiting rooms Once again by spreading the workload over 2 sites we a reduced number of patients attending Goldington road therefore many of the restrictions of working from a Victorian listed building have been removed. Busy receptions and Phone Lines We have taken the opportunity of opening our new site to increase both the number of receptionists and phone lines. We expect that our patient s feedback will reflect these improvements. Reporting Template (Annex C) Page 8

9 5. PPG Sign Off Report signed off by PPG: YES Date of sign off: 26/3/15 Has the report been published on the practice website? YES Please insert web-link to your report: How has the practice engaged with the PPG: How has the practice made efforts to engage with seldom heard groups in the practice population? The practice continues to make every attempt to engage with seldom head groups we are currently trying to recruit members from local schools Has the practice received patient and carer feedback from a variety of sources? We encourage feedback on our services through our website suggestions boxes, PRG meetings GP patient survey Comments made during consultations Feedback through the website The Practice has signed up to which allows patients to leave reviews on individual Gp as well as the Practice as a whole Friends and family test Was the PPG involved in the agreement of priority areas and the resulting action plan? Yes Reporting Template (Annex C) Page 9

10 How has the service offered to patients and carers improved as a result of the implementation of the action plan? Yes Do you have any other comments about the PPG or practice in relation to this area of work? I do believe that we should encourage the PRG to be more involved in decisions made by the Practice about the services we offer to patients. I am happy to admit that during the process of the new build we could have sought the views of the group on more occasions, but the timescales involved in the building process along with the logistical difficulties and the complexities of building regulations and requirements for NHS premises made it impossible.. Please return this completed report template to no later than 31 st March No payments will be made to a practice under the terms of this DES if the report is not submitted by 31 st March Reporting Template (Annex C) Page 10

Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team

Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team Standard Reporting Template Patient Participation DES 2014/15 Surrey & Sussex Area Team Practice Name Arlington Road Medical Practice Practice Code G81050 Signed on behalf of practice Dr Peter Williams

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Dr Pidsley & Partners, Bridge Surgery Practice Code: M83042 Shropshire and Staffordshire Area Team 2014/15 Patient Participation Enhanced Service Reporting

More information

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Practice Name: Whitehall Medical Practice Practice Code: M84004 1. Prerequisite of Enhanced

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Practice Name: Dr Perkins & Partners Practice Code: L82044 Devon, Cornwall and Isles of Scilly Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed

More information

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Practice Name: St Katherines Surgery Practice Code: M81012 Signed on behalf of practice:

More information

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template Practice Name: Harley Grove Medical Centre Practice Code: F84044 London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2015 Signed on

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Practice Name: Lockswood Surgery Practice Code: J 82174 NHS England (Wessex) 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of practice:

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Swanlow Medical Centre Practice Code: N81024 Cheshire, Warrington & Wirral Area Team 2014/15 Patient Participation Enhanced Service Reporting Template

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Thames Valley Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: Forest Health Group (previously known as Balfron Practice &

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template [Name] Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: St Mary s Road Surgery, Practice Code: Signed on behalf of practice:

More information

Annex C: Standard Reporting Template

Annex C: Standard Reporting Template Annex C: Standard Reporting Template Date: 25 th march 2015 Knebworth and Marymead Medical Practice Patient Participation Report 2014/15 Schedule M 1. Prerequisite of Enhanced Service Develop/Maintain

More information

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Practice Name: Practice Code: Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Moorfield House Surgery M81026 Signed on behalf of practice:

More information

Annex C: Standard Reporting Template

Annex C: Standard Reporting Template Annex C: Standard Reporting Template Hertfordshire and South Midlands Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Schedule M Practice Name: Parkfield Medical Centre Practice

More information

2014/15 Patient Participation Enhanced Service Reporting

2014/15 Patient Participation Enhanced Service Reporting Practice Name: PLANE TREES GROUP PRACTICE 2014/15 Patient Participation Enhanced Service Reporting 1. Prerequisite of Enhanced Service Develop/Maintain a Patient Participation Group (PPG) Does the Practice

More information

Annex C: Standard Reporting Template

Annex C: Standard Reporting Template Annex C: Standard Reporting Template Practice Name: The Hedges Medical Centre Practice Code: C82100 Leicestershire and Lincolnshire Area Team 2014/15 Patient Participation Enhanced Service Reporting Template

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Practice Name: Southernhay House Surgery Practice Code: L83058 Devon, Cornwall and Isles of Scilly Area Team 2014/15 Patient Participation Enhanced Service Reporting Template

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Stanley Court Surgery Practice Code: N84611 Lancashire Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Completed by: Lesley

More information

Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT

Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT Practice Name: Oakenhall Medical Practice Practice Code: C84095 Signed on behalf of practice: Lisa Ellison (Practice

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Eynsham Medical Group Practice Code: K84006 Thames Valley Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Dr Hill and Partners Practice Code: B81042 North Yorkshire and Humber Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: The Streatfield Medical Centre Practice Code: E84646 NW london Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed on

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Friarwood Surgery Practice Code: B87011 West Yorkshire Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Selborne Road Medical Centre Practice Code: C88083 South Yorkshire and Bassetlaw Area Team 2014/15 Patient Participation Enhanced Service Reporting Template

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Winyates Health Centre Practice Code: M81019 [RBCCG] Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of

More information

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template Practice Name: Ingleton Avenue Surgery Practice Code: G83024 London Region South London Area Team Complete and return to: nhscb.lon-sth-pcc@nhs.net by no later than 31 March 2015 Signed on behalf of practice:

More information

Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team

Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team Standard Reporting Template Patient Participation DES 2014/15 Surrey & Sussex Area Team Practice Name Preston Park Surgery Practice Code G81018 Signed on behalf of practice Dr David Supple Date 27 th March

More information

Gossops Green Medical

Gossops Green Medical Gossops Green Medical Standard Reporting Template Patient Participation DES 2014/15 Surrey & Sussex Area Team Practice Name: Gossops Green Medical Practice Code: H82033 Signed on behalf of practice: Helen

More information

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Practice Name: Practice Code: Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Grey Gable Surgery Y03602 Signed on behalf of practice:

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Practice Name: Walderslade Surgery Practice Code: C85008 South Yorkshire and Bassetlaw Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed on

More information

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template

Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Practice Name: Central Surgery Practice Code: M84023 Signed on behalf of practice: R

More information

Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT

Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT Practice Name: The Calow and Brimington Practice Practice Code: C81649 Signed on behalf of practice: Gary Rigby

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: DONNEYBROOK MEDICAL CENTRE Practice Code: P89016 NHS Greater Manchester 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: SPITAL SURGERY Practice Code: N85617 Cheshire, Warrington & Wirral Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed

More information

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template Practice Name: The Barkantine Practice Practice Code: F84747 London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2015 Signed on behalf

More information

Annex C: Standard Reporting Template

Annex C: Standard Reporting Template Annex C: Standard Reporting Template Practice Name: Marsh Medical Practice Practice Code: C83042 Leicestershire and Lincolnshire Area Team 2014/15 Patient Participation Enhanced Service Reporting Template

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: Practice Code: Cannington

More information

Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team

Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team Standard Reporting Template Patient Participation DES 2014/15 Surrey & Sussex Area Team Practice Name Practice Code Ash Vale Health Centre H81013 Signed on behalf of practice Jon Fox Date 30 th March 2015

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Practice Name: Yetminster Health Centre Practice Code: J 81017 NHS England (Wessex) 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of practice:

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Practice Name: Stillmoor House Medical Practice Practice Code: L82010 Devon, Cornwall and Isles of Scilly Area Team 2014/15 Patient Participation Enhanced Service Reporting

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Craig Croft Medical Centre Practice Code: M89012 Birmingham, Solihull & The Black Country Area Team 2014/15 Patient Participation Enhanced Service Reporting

More information

Patient Participation Reporting Template 2014-2015

Patient Participation Reporting Template 2014-2015 Patient Participation Reporting Template 2014-2015 Practices are required to submit the patient participation report detailed below. Please submit an electronic version of this report to england.bgswareateamprimarycarebewley@nhs.net

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Practice Name: Cromwell Place Surgery Practice Code: D81030 Cambridgeshire & Peterborough CCG Area Team 2014/15 Patient Participation Enhanced Service Reporting Template

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Practice Name: Charlton Hill Surgery Practice Code: J82025 NHS England (Wessex) 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of practice:

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Practice Name: St Francis & Park Surgery Practice Code: J82143 NHS England (Wessex) 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of practice:

More information

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2015 Practice Name: Islington Central Medical Centre Practice Code: F83010 Signed

More information

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template Practice Name: Kings Road Medical Centre Practice Code: E87063 London Region North West Area Team Complete and return to: england.lon-nw-claims@nhs.net by no later than 31 March 2015 Signed on behalf of

More information

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template

Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2015 Practice Name: The North London Health Centre Practice Code: F85642 Signed

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Birmingham Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: TOWER HILL PARTNERSHIP MEDICAL PRACTICE, 433 WALSALL ROAD, PERRY

More information

Patient Participation Reviw 2014-2015

Patient Participation Reviw 2014-2015 Patient Participation Reviw 2014-2015 Practice details: St Michaels Surgery Practice code: L81069 Stage one validate that the patient group is representative Demonstrates that the PRG is representative

More information

Patient Participation Reporting Template 2014-2015

Patient Participation Reporting Template 2014-2015 Patient Participation Reporting Template 2014-2015 Practice details: Minchinhampton Surgery Stage one validate that the patient group is representative Demonstrates that the PRG is representative by providing

More information

LOCAL PATIENT PARTICIPATION REPORT

LOCAL PATIENT PARTICIPATION REPORT LOCAL PATIENT PARTICIPATION REPORT Practice Name: Granville Medical Centre Y code: Y00918/ Redbridge 1 Establish a Patient Reference Group (PRG) comprising only of registered patients The table below reflects

More information

Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service

Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service Practice Name: St George Health Centre Practice Code: L81062 Signed on behalf of practice:

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: Westbury On Trym Primary

More information

Patient Satisfaction Survey Results Report 2013/2014

Patient Satisfaction Survey Results Report 2013/2014 Patient Satisfaction Survey Results Report 2013/2014 WHEN DID THE PRACTICE CONVENE ITS PPG? Our Group was established in 2011. Notices inviting patients to attend meetings are displayed in the waiting

More information

Annex D: Standard Reporting Template

Annex D: Standard Reporting Template Annex D: Standard Reporting Template Bristol Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: Practice Code: Nailsea Family Practice L81034 Signed on behalf of

More information

Standard Reporting Template

Standard Reporting Template Standard Reporting Template Practice Name: GLASTONBURY HEALTH CENTRE Practice Code: L85047 Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service

More information

London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2016

London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2016 London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2016 Practice Name: THE MISSION PRACTICE Practice Code: F84015 Signed on behalf

More information

PATIENT PARTICIPATION DES 2012 to 2013

PATIENT PARTICIPATION DES 2012 to 2013 PATIENT PARTICIPATION DES 2012 to 2013 The New Medical Centre F82021 23 March 2013 Dr Edison, Dr Ola and Dr Akwenuke 264 Brentwood Road Heath Park Romford Essex RM2 5SU Introduction This report summarises

More information

Patient Participation Reporting Template 2014-2015

Patient Participation Reporting Template 2014-2015 Patient Participation Reporting Template 2014-2015 Practices are required to submit the patient participation report detailed below Practice details: Combe Down Surgery, Bath, BA2 5EG Practice code: L81065

More information

HUDDERSFIELD ROAD SURGERY PATIENT PARTICIPATION REPORT YEAR ENDING 31 MARCH 2014

HUDDERSFIELD ROAD SURGERY PATIENT PARTICIPATION REPORT YEAR ENDING 31 MARCH 2014 HUDDERSFIELD ROAD SURGERY PATIENT PARTICIPATION REPORT YEAR ENDING 31 MARCH 2014 The Practice has two surgeries: Huddersfield Road Surgery at 6 Huddersfield Road, Barnsley. Barugh Green Surgery at 44 Cawthorne

More information

Drs Beales, Crowley, Strachan & Navamani North Road Surgery, 77 North Road, Kew, Richmond, TW9 4HQ www.northroadsurgery.nhs.uk

Drs Beales, Crowley, Strachan & Navamani North Road Surgery, 77 North Road, Kew, Richmond, TW9 4HQ www.northroadsurgery.nhs.uk 24th March 2013 Drs Beales, Crowley, Strachan & Navamani North Road Surgery, 77 North Road, Kew, Richmond, TW9 4HQ www.northroadsurgery.nhs.uk Introduction North Road Surgery This report summarises the

More information

Ifield Medical Practice Local Patient Participation Report

Ifield Medical Practice Local Patient Participation Report Ifield Medical Practice Local Patient Participation Report March 2013 Practice Profile Ifield Medical Practice currently has a list size of just under 10,000 patients with the following profile: Gender

More information

Patient participation - Preparing an action plan for 2015-16

Patient participation - Preparing an action plan for 2015-16 1. Introduction is a 5 partner practice with a population total of 12,603 patients. Hillview is set across two sites. The main site is in the centre of Woking and the other covers Goldsworth Park - a large

More information

62 BATTLE ROAD ERITH, KENT DA8 1BJ TEL: 01322 432997 Fax: 01322 442324 DR K S NANDRA

62 BATTLE ROAD ERITH, KENT DA8 1BJ TEL: 01322 432997 Fax: 01322 442324 DR K S NANDRA 62 BATTLE ROAD ERITH, KENT DA8 1BJ TEL: 01322 432997 Fax: 01322 442324 DR K S NANDRA Patient Participation Group Report March 2013 The Bulbanks Medical Centre Patient Participation Group currently has

More information

The Heathville Medical Practice PATIENT PARTICIPATION END OF YEAR REPORT 2012

The Heathville Medical Practice PATIENT PARTICIPATION END OF YEAR REPORT 2012 The Heathville Medical Practice Branch Surgery Dr. R. M. Watkins 5 Heathville Road 38 Warwick Avenue Dr. N. J. Gilbert Gloucester Tuffley Dr. A. Seymour GL1 3DP GLOUCESTER Dr. S. E. Richards Tel: 01452

More information

STREATHAM HIGH PRACTICE

STREATHAM HIGH PRACTICE STREATHAM HIGH PRACTICE PRG LOCAL PATIENT PARTICIPATION REPORT & ACTION PLAN (In agreement with Patient Representative Group - PRG) 2013-14 Page 1 of 24 Local Patient Participation Report Contents: Streatham

More information

The practice looked at the following factors that make up the groups which are a representation of the wider patient population:

The practice looked at the following factors that make up the groups which are a representation of the wider patient population: HILLSIDE PRACTICE Local Patient Participation Report, April 2011 to March 2012 Background information Hillside Patient Forum is a practice patient group which has been in existence since soon after the

More information

Patient survey results and Action Plan 2011-2012

Patient survey results and Action Plan 2011-2012 Dr Seal Dr Hughes Dr Wedner Dr Margutti Dr Thomson The Station Practice Station Plaza Medical Centre Station Approach Hastings East Sussex TN34 1BA Tel 1424 464756 Fax 1424 464757 Patient survey results

More information

Profile of the members of the PRG

Profile of the members of the PRG Profile of the members of the PRG Thornaby and Barwick Medical Group 2014 Local Participation Report (The data and information contained within this report is gathered from and relates to Thornaby & Barwick

More information

Patient participation directed enhanced services report. Orchard Surgery, Dereham March 2011-2013

Patient participation directed enhanced services report. Orchard Surgery, Dereham March 2011-2013 Patient participation directed enhanced services report Orchard Surgery, Dereham March 2011-2013 Orchard Surgery Opening Hours Mon, Tues, Thurs & Fri 8am till 6:30pm Wed 8 till Midday. Duty Doctor available

More information

Consultation on Non-Emergency Patient Transport Services

Consultation on Non-Emergency Patient Transport Services Consultation on Non-Emergency Patient Transport Services Cambridgeshire and Peterborough Clinical Commissioning Group wants people, their families and carers to have a say about things that are important

More information

Warden Lodge Medical Practice. Patient Participation Annual Report 2014/2015

Warden Lodge Medical Practice. Patient Participation Annual Report 2014/2015 Warden Lodge Medical Practice Patient Participation Annual Report 2014/2015 Surgery Hours Monday to Friday 8.00-6.30 01992 622324 We also offer extended surgery hours opening every other Saturday from

More information

PPG & Survey Results Report 2014/15

PPG & Survey Results Report 2014/15 PPG & Survey Results Report 2014/15 Patient Reference Group The patient group comprises 25 members Distribution Details Attendance Gender Ethnicity Age Survey Results Patient Satisfaction Survey 2014/15

More information

Sleaford Medical Group Local Patient Participation Report 2012/13

Sleaford Medical Group Local Patient Participation Report 2012/13 A description of the profile of the members of the PPG Sleaford Medical Group Local Patient Participation Report 2012/13 There are currently 33 patient members of the Sleaford Medical Group (SMG) Patient

More information

Patient Participation Report 2013

Patient Participation Report 2013 Dr Tina Archdeacon 12.3.13 Patient Participation Report 2013 This report outlines the actions taken to increase patient participation, in the service provision of Wheatfield Surgery To achieve this we:

More information

PPG / vppg Patient Survey Report Updated 22 nd March 2012

PPG / vppg Patient Survey Report Updated 22 nd March 2012 Dr A Augustine Jenner Health Centre Dr M V Edwards 201 Stanstead Road Dr C Lamptey Forest Hill Dr R M Rowland SE23 1HU Dr A Sykes Tel: 020 3049 2960 Dr S Van Cooten Fax: 020 3049 2961 Dr A Warsop Practice

More information

40% of the group are aged 44 to 59 (Practice as a whole 33.6% for this age group).

40% of the group are aged 44 to 59 (Practice as a whole 33.6% for this age group). Patient Participation Group Report 2013/2014 Component: 1 After the patient participation group s inception in 2011 we meet on a regular basis to discuss patient issues and Practice improvements with the

More information

he Guywood Practice THE GUYWOOD PRACTICE DR RAINA PATEL PATIENT PARTICIPATION GROUP REPORT 2011 12

he Guywood Practice THE GUYWOOD PRACTICE DR RAINA PATEL PATIENT PARTICIPATION GROUP REPORT 2011 12 THE GUYWOOD PRACTICE DR RAINA PATEL PATIENT PARTICIPATION GROUP REPORT 2011 12 We first started our PPG in April, 2011 by handing slips out on reception asking patients to participate. Our first meeting

More information

The Hammersmith Surgery - Patient participation Survey year 3. Registered number of patients: 9528. Practice Profile:-

The Hammersmith Surgery - Patient participation Survey year 3. Registered number of patients: 9528. Practice Profile:- The Hammersmith Surgery - Patient participation Survey year 3 Registered number of patients: 9528 Practice Profile:- The practice serves a diverse mix of local residents, some of whom have lived in the

More information

LOCAL PATIENT PARTICIPATION REPORT FEBRUARY 2013

LOCAL PATIENT PARTICIPATION REPORT FEBRUARY 2013 LOCAL PATIENT PARTICIPATION REPORT FEBRUARY 2013 Patient Reference Group Following the formation of our virtual patient participation group in November 2011 we have now completed our second practice survey.

More information

Handsworth Medical Practice. Patient Participation Group Report. 2013/14 Patient Participation DES

Handsworth Medical Practice. Patient Participation Group Report. 2013/14 Patient Participation DES Handsworth Medical Practice Patient Participation Group Report 2013/14 Patient Participation DES Table of Contents How the patient groups were set up 3 Group diversity information on PPG and Virtual PRG

More information

UNIVERSITY MEDICAL CENTRE PATIENT PARTICIPATION GROUP ANNUAL REPORT & ACTION PLAN 2012-13

UNIVERSITY MEDICAL CENTRE PATIENT PARTICIPATION GROUP ANNUAL REPORT & ACTION PLAN 2012-13 UNIVERSITY MEDICAL CENTRE PATIENT PARTICIPATION GROUP ANNUAL REPORT & ACTION PLAN 2012-13 Introduction & Recruitment of the Patient Participation Group Review on how and why the Patient group was established:

More information

Somercotes Medical Centre: PPG Survey, 2013-2014.

Somercotes Medical Centre: PPG Survey, 2013-2014. Somercotes Medical Centre: PPG Survey, 2013-2014. Following from the survey conducted last year, it was recognised that there was a clear demand for patient s to have the option to book appointments using

More information

Tong Medical Practice. Local Patient Participation Report 2012-2013

Tong Medical Practice. Local Patient Participation Report 2012-2013 Tong Medical Practice Local Patient Participation Report 2012-2013 Tong Medical Practice has an active Patient Reference Group since 2005. The group is chaired by Dr Moulson and includes representation

More information

Local Patient Participation Report North End and Steeple Claydon Surgeries, Buckingham

Local Patient Participation Report North End and Steeple Claydon Surgeries, Buckingham Local Patient Participation Report North End and Steeple Claydon Surgeries, Buckingham Table of Contents Introduction... 1 Patient Reference Group... 1 Agreeing areas of priority... 2 Collating patients

More information

GRANVILLE HOUSE MEDICAL CENTRE ANNUAL REPORT 2014/15

GRANVILLE HOUSE MEDICAL CENTRE ANNUAL REPORT 2014/15 GRANVILLE HOUSE MEDICAL CENTRE ANNUAL REPORT 2014/15 Granville House is a long established practice working from a purpose built surgery covering the areas of Adlington, Anderton, Heath Charnock and Rivington.

More information

Consultation on Proposed Changes to the Non-Residential Social Services Contributions Policy ONLINE CONSULTATION QUESTIONNAIRE

Consultation on Proposed Changes to the Non-Residential Social Services Contributions Policy ONLINE CONSULTATION QUESTIONNAIRE Consultation on Proposed Changes to the Non-Residential Social Services Contributions Policy ONLINE CONSULTATION QUESTIONNAIRE Introduction The Council are reviewing our policy about the contributions

More information

THE TUDOR SURGERY PATIENT PARTICIPATION REPORT & SURVEY 2013/2014. The Tudor Surgery PRG Report 2013/14-1 -

THE TUDOR SURGERY PATIENT PARTICIPATION REPORT & SURVEY 2013/2014. The Tudor Surgery PRG Report 2013/14-1 - THE TUDOR SURGERY PATIENT PARTICIPATION REPORT & SURVEY 2013/2014 The Tudor Surgery PRG Report 2013/14-1 - CONTENTS Background 3 Areas of priority for 2013/14 4 2013/14 - Patient survey process 4 2013/14

More information

Putnoe Medical Centre Patient Survey Report and Action Plan

Putnoe Medical Centre Patient Survey Report and Action Plan Putnoe Medical Centre Patient Survey Report and Action Plan 2013/2014 This report summarises the Results and Action Plan for this year s Patient Satisfaction Survey. Patient Representation Group The Patient

More information

The Marlborough Medical Practice Patient Participation Group (PPG) Survey 2015 RESULTS

The Marlborough Medical Practice Patient Participation Group (PPG) Survey 2015 RESULTS The Marlborough Medical Practice Patient Participation Group (PPG) Survey 2015 RESULTS Introduction The PPG Survey was carried out to allow patients and their carers to feedback on key aspects of the service

More information

SILLOTH GROUP MEDICAL PRACTICE PATIENT SURVEY/PPG REPORT 2014-15. http://www.sillothgroupmedicalpractice.nhs.uk

SILLOTH GROUP MEDICAL PRACTICE PATIENT SURVEY/PPG REPORT 2014-15. http://www.sillothgroupmedicalpractice.nhs.uk SILLOTH GROUP MEDICAL PRACTICE PATIENT SURVEY/PPG REPORT 2014-15 http://www.sillothgroupmedicalpractice.nhs.uk Please follow the link above to access the results of our patient survey for 2014-2015 We

More information

Dr P J Robinson & Partners

Dr P J Robinson & Partners Dr P J Robinson & Partners Dr P J Robinson Dr L J C Bartlett Dr D S Ames Dr J M R Reay Dr T Cappleman Dr L Hobkinson Dr A Krill Dr J J Coppack West Ayton & Snainton Surgeries Pickering Road West Ayton

More information

Patient participation report, March 2012

Patient participation report, March 2012 Patient Reference Group Report and Action Plan March 2012 Patient participation report, March 2012 Our newly formed Patient Reference Group (PRG) includes five patient representatives from a cross section

More information

CMK MEDICAL CENTRE. Patient Participation DES. Introduction & Background

CMK MEDICAL CENTRE. Patient Participation DES. Introduction & Background CMK MEDICAL CENTRE Patient Participation DES Introduction & Background CMK Medical Centre is an urban training practice, originally situated in the centre of Milton Keynes who moved to a new, purpose built

More information

Pharmaceutical Needs Assessment (PNA) Consultation Response Form

Pharmaceutical Needs Assessment (PNA) Consultation Response Form Pharmaceutical Needs Assessment (PNA) Consultation Response Form Hertfordshire Health and Wellbeing Board is consulting on the draft Hertfordshire PNA and welcome all views and comments. The consultation

More information

LOCAL PATIENT PARTICIPATION REPORT. Bishopston Medical Practice

LOCAL PATIENT PARTICIPATION REPORT. Bishopston Medical Practice LOCAL PATIENT PARTICIPATION REPORT Bishopston Medical Practice 1. A description of the profile of the members of the PRG For example the age, sex and ethnicity profile of the Provider s population and

More information

Hockwell Ring Medical Practice Results, Recommendations and Response

Hockwell Ring Medical Practice Results, Recommendations and Response Results, Recommendations and Response 30 The Green, Luton Throughout the months of September to December 2013 Healthwatch Luton conducted a review of GP Services. Listed below are the patient survey results,

More information

Patient Participation in 2012/13. Practice Report

Patient Participation in 2012/13. Practice Report The Red & Green Practice Waterside (Hythe) & Blackfield Health Centres Proud to be Patient Participation in 2012/13 Practice Report Red & Green Practice (J82056) An open report to our patients and Hampshire

More information

1-In the past 12 months, how many times have you seen a doctor at your Surgery?

1-In the past 12 months, how many times have you seen a doctor at your Surgery? DR RABIE & PARTNERS KIDSGROVE MEDICAL CENTRE SURVEY AND VIRTUAL PPG REPORT FOR 2014 to 2015 At the beginning of March 2015, we conducted our yearly patient survey, both in house and via the virtual PPG

More information

Q1 ROUTINE APPOINTMENTS Did you see the GP of your choice today?

Q1 ROUTINE APPOINTMENTS Did you see the GP of your choice today? Q1 ROUTINE APPOINTMENTS Did you see the GP of your choice today? Answ ered: 102 Skipped: 6 84.31% 86 15.69% 16 Total 102 1 / 25 Q2 If you answered YES to Question 1: Did you get an appointment at the time

More information