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GROUP RAUMAN CONTINUOUS INNOVATION Set up in 1985, RAUMAN GROUP has specialised in designing, developing and selling architectonic solutions to compartmentalise office spaces. The headquarters of RAUMAN GROUP are located in San Sebastian, a city in the Basque Country, Northern Spain, which is a benchmark for R+D+i. It aims to develop compartmentalisation systems which stimulate, inspire and motivate people in their workplace. To do this, RAUMAN GROUP focuses on continuous innovation by constantly interacting with its surroundings: For products, to provide specific solutions to the market s different needs. For business, to be leaders and sector benchmarks. 6 7
RAUMAN GROUP has an ISO 9001:2008 quality management system certificate and an ISO 14001:2004 environmental management system certificate. Currently, RAUMAN GROUP is involved in an internationalization process, focussing on Europe, the Middle East and America. For this reason, RAUMAN GROUP has invested 4 million euros in new production technologies over the last year and it has redesigned all the production processes, which along with its professional human team has managed to double the company s productive capacity, and reduce product delivery times. Rauman is ready to tackle any challenges the market might throw at it. 8 9
A CONTINUOUSLY GROUP DEVELOPING The RAUMAN GROUP comprises several companies, each specialised in a specific area, with a common continuous improvement target in all their activities. PRODUCTION CENTRE 1 RAUMAN COMPLEMENTS PRODUCTION CENTRE 2 RAUMAN INGENIERÍA ENGINEERING R+D+i GOITIA INAK INGENIARITZA HEXXO Rauman Engineering R+D+i Production Centre 1 Production Centre 2 Rauman Complements Inak Ingeniaritza Goitia The Group s brain centre. In addition to sales work, it works with the whole group for efficient coordination and to offer the optimum service that the client expects. Technology group, always striving for continuous innovation, setting market trends. Production centre specialised in steel structures and aluminium profiling. Production centre specialised in stuck panels and closets. Sales company, strategic for the group, making it possible to get the most competitive prices in the market. Specialist engineering in structure calculations and product approval. Group logistics operator. Group brain centre and headquarters Group partner companies Companies working with and alongside the group Hexxo Company dedicated to the design and creation of comprehensive turnkey project solutions. 10 11
THE BEST SERVICE A STRUCTURE TO GIVE DELEGATE MINISTER (SINGLE ADMINISTRATOR) Juan Landa QUALITY AND THE ENVIRONMENT Iulen Agirrebeña MANAGING DIRECTOR RAUMAN PRODUCTION Jon Landa CONTROL STORE QUALITY SUPPLY DESPATCHES CONTROL STORE QUALITY PRODUCTION ALUMINIUM MANAGING DIRECTOR RAUMAN ENGINEERING Iulen Agirrebeña MANAGING DIRECTOR R+D+i Juan Landa CREATIVE AREA Sven Schmidt CREATIVE AREA John Taylor DEVELOPMENT PRODUCT Israel Zabala DEVELOPMENT PRODUCT Juan Gómez SALES AREA 1,4 Iulen Agirrebeña SALES AREA 2 Eduardo Merino MANAGING DIRECTOR RAUMAN ACCESSORIES Ignacio Andonegi SALES AREA 3 Eneko Huarte SERVICE AREA 1,3 Iker Arana SERVICE AREA 2,4 Leire Etxeberria DESIGN OFFERS LAUNCHES Itziar Larrañaga OF STRATEGIES Iker Arana TECHNICAL GROUP COORDINATOR Leire Etxeberria DESIGN OFFERS LAUNCHES Maider Ezenarro PRODUCTION PURCHASING AND PRICING POLICY Adrián Galan FINANCIAL Ignacio Andonegi LAUNCH OFFERS Andoni Gómez MACHINING SUPPORTS + WOOD RAUMAN Engineering R+D+i Production Centres Area 1: Spain, Portugal Area 2: France, Belgium, Luxemburg, Switzerland (west) Area 3: UK, Middle East Area 4: Germany, Austria, Eastern Europe 12 13
R+D+i Aware that only innovating companies can be competitive, RAUMAN GROUP has its own Research, Development and Innovation (I+D+i) management system, which coordinates the whole group s actions in this field. RESEARCH: Finding out about market trends and getting ahead of them, aiming to be future trend setters. Experimenting with new materials, new technologies and continually innovating. DESIGN: Working from the idea that the major problem in design nowadays involves values, all other problems are interesting but rather superficial. We set the idea of what a design should be (beautiful, functional, practical and easy to produce) for RAUMAN GROUP to develop their products. This refers to producing a compartmentalising system, where all the elements are perfectly integrated on solutions that can be used on any job, making it easier to adapt them to the surroundings and simplifying assembly. Easy production leads to competitive service and prices, always seeking out attractive, minimalist and elegant aesthetics. DEVELOPMENT: Implementing the designs. For this, previously designed products are specified, defined and developed down to the last detail, to be industrialised, and at the same time following the RAUMAN GROUP pricing policy guidelines to set rates, create modular catalogues and other tools intended for the client afterwards. 14 15
RAUMAN ENGINEERING This is the brain centre of the RAUMAN GROUP which, in addition to sales work, interacts with the whole group to coordinate it efficiently and offer the optimum service the client expects. Customer service is the be all and end all at Rauman, so sales teams are organised by country, giving personalised attention to each client in their own language. It is based on 3 mainstays: SALES : Advises and informs clients about the product s advantages, what makes them stand out from the competition, and sales policies to follow, to win 100% of the projects. SERVICE : Advises and informs clients about the product s technical details and the project design. In order to obtain the most competitive project possible, they propose solutions to any needs which might appear on site and they coordinate order priorities. The Service manager provides direct and daily contact with the client. APPLICATION DESIGN: Designs the application based on the clients project needs, optimising cost and design. 16 17
CENTRES PRODUCTIVE RAUMAN GROUP has invested 4 million euros in new production technologies managing to double the company s production capacity. Targets for RAUMAN GROUP production centres: Optimising production processes Optimising QUALITY Reducing delivery deadlines Consequently, RAUMAN GROUP production centres are constantly updating new technologies and work methods, making use of the latest generation CNC digital control machinery. In order to strengthen the Closet business unit, RAUMAN GROUP will invest 1 milion euros opening a new production centre in 2011. 18 19
BIARRITZ PARIS DONOSTIA SAN SEBASTIAN FRANCIA FRANCE FRANKREICH BILBAO VITORIA GASTEIZ MADRID BARCELONA 20 21
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