Information Services Structure Chart Chief Information Officer Stephen Pinfield Information Services Admin Personal Assistant: Tonia Leigh Information Services Finance Richard Astle Customer Services Division Director: Graham Moore Research & Learning Resources Division Director: Christopher Pressler IT Systems Division Director: Alison Clarke UNMC Director of Information Services: Khan Quaykin UNNC Head of Information Services: Max Wood Page 1 of 13
Customer Services Division Customer Services Division Director: Graham Moore Accommodation Management Valerie Housley Corporate Programme Section Alison Rothera IT Customer Services Dale Pearson Library Customer Services Sue Storey Student Management Systems Programme Manager: Richard McKenna Marketing and Communications Team Alison Reynolds Service Quality Team Sarah Hyde Page 2 of 13
Customer Services Division Accommodation Management Valerie Housley Planning Team o Katherine Beers Building Support Team o Business Library Building Supervisor: Anna Pelekanou o Djanogly LRC Building Supervisor: Jackie Kettlewell o George Green Library Building Supervisor: Adam Pickard-Brace o Greenfield Medical Library Building Supervisor: Teresa O Regan o Hallward Library Building Supervisor: Pat Trzeciak o James Cameron Gifford Library Building Supervisor: Mary Fuller Page 3 of 13
Customer Services Division Corporate Programme Section Alison Rothera Strategic Partnerships Manager: Andrew Holdgate Corporate Systems Team Team Leader & Business Systems Analyst: Paul Slack Project Office Sharon Caine Project Manager David Clark Business Team Liz Butterworth Harvey Camm Ian Coulton Angela Johnston Page 4 of 13
Customer Services Division IT Customer Services Dale Pearson Service Desk Team Chris Woolley o Help Desk Group Paul Balm/Simon Smith o Switchboard Group Paul Balm/Simon Smith Service Point Team Mark Edwards o Computer Suite Support Group Andrew French o Teaching Room Support Group Dave Halford o Language Lab Support Group Geoff Yarnall Page 5 of 13
Customer Services Division Library Customer Services Sue Storey John Turner Principal Information Assistant: Celia Hudson o Business Library Counter Supervisor: Anna Pelekanou o Djanogly LRC Counter Supervisor: Jackie Kettlewell o George Green Library Counter Supervisor: Adam Pickard-Brace ILL Supervisor: Sue Bingham o Greenfield Medical Library Counter Supervisor: Teresa O Regan ILL Supervisor: Sue Bingham Page 6 of 13 o Hallward Library Counter Supervisor: Stuart Warren ILL Supervisor: Alison Stevens o James Cameron-Gifford Library Counter Supervisor: Mary Fuller Evening/Weekend Supervisors: Laura Conboy Suzanne Osborne Susan Young Colin Storer
IT Systems Division IT Systems Division Director: Alison Clarke Enterprise Applications David Ford IT Support Caroline Gregory Network Team Chris Nottage Anthony Tunley Systems & Security Team Chris Parry Paul Kennedy Mike Polak Marlon Cole Page 7 of 13 Technical Architect Mark Griffin Data Centres Team Chris Tadman Phil Andrews Ian Swindlehurst David Pursglove
IT Systems Division Enterprise Applications David Ford Academic and Research Applications Team Colin Bannister Training Team Rich Cowley Portal Team Ian Wilson Page 8 of 13
IT Systems Division IT Support Caroline Gregory UNMC Lotus Ong Admin (CSS and IS) Team Daniel Stapleton Engineering Team Kevin Hopkins Gary Smith Ian Hill Education, Law, Social Sciences and Arts Team Andrew Shearsmith Mark Thrower Tony Wheatman Steve Moore Medicine and Health Sciences Team Dave Valentine- Hagart David Williams Chris Carter Nursing Team Emma Cornish Science Team Dave Burgess Simon Henshaw Chris Chew Grant Howard Dave Walters Page 9 of 13
Research & Learning Resources Division Research & Learning Resources Division Director: Christopher Pressler Academic Services Chris Middleton Collection & Access Management Dick Chamberlain Manuscripts & Special Colletions Dorothy Johnston Centre for Research Communications Head: Bill Hubbard Learning Team Andy Beggan Julian Tenney Suzanne Wright Alan Mintey Page 10 of 13
Research & Learning Resources Division Academic Services Chris Middleton Arts Team Faculty Neil Smyth Law, Social Sciences and Education Team Faculty Laurence Bebbington Medicine Health Sciences Team Faculty Wendy Stanton Science and Engineering Team Faculty Jenny Coombs Page 11 of 13
Research & Learning Resources Division Collection & Access Management Dick Chamberlain Cataloguing & Metadata Team Janet Wharton Intute: HLS Team Jackie Wickham Resource Acquisition Team Ruth Dale Lee Houghton Jennifer Hill Page 12 of 13
Research & Learning Resources Division Manuscripts & Special Collections Dorothy Johnston Manuscripts and Archives Team Team Leaders: Caroline Kelly/Linda Shaw (Job share) Reading Room and Special Collections Team Corinne Fawcett Page 13 of 13