Chair Bracknell and Ascot Clinical Commissioning Group. Draft - Patient Assembly Meeting 29 th September 2015

Transcription

1 Attendance Bracknell and Ascot Draft - Patient Assembly Meeting 29 th September 2015 Held at Easthampstead Baptist Church, South Hill Road, Bracknell 18:30 to 21:00 Sally Hanson Kings Corner Surgery Gill Manning Binfield Surgery Madeline Diver Boundary House Surgery Laura Robinson Boundary House Surgery Mark Sanders Healthwatch Bracknell Forest Alan Thomson The Gainsborough Practice Chris Taylor Healthwatch Bracknell Forest Sarah Boyd Heath Hill Surgery Speakers Matthew Clift Dr. William Tong Prevention and Support Self-Care Project Manager Chair Bracknell and Ascot Apologies Roger Mills Magnolia House Surgery Anne Shillcock Great Hollands Medical Practice Sylvia Trevis Sandhurst Group Practice Lucy Wood Magnolia House Carole Doran Heath Hill Surgery Clive Thompson Binfield Surgery Val Pearce Easthampstead Surgery Andrea McCombie Healthwatch Bracknell Forest Gary Hughes The Waterfield Practice Morag Langhorne Kings Corner Surgery Jonathan Greenyer Green Meadows Surgery Anne Ruthven Ringmead Medical Practice Karen Maskell Bracknell and Ascot Page 1 of 6

2 Also invited Isabel Mattick Forest Health Group Steve Howard Magnolia House John Baster Heath Hill Surgery Brian Rushby The Gainsborough Practice Sue Sebire Boundary House Surgery Barry Slater Boundary House Surgery Vijaya Mallipeddi Crownwood Medical Centre Liz Kerr Binfield Surgery Linda Hughes Evergreen Practice Charles Parker Evergreen Practice Kirstine Hall The Gainsborough Practice Jennie Ford Sandhurst Group Practice David Jones Great Hollands Medical Practice Peter Whitmore Green Meadows Surgery Jim Finnie Heath Hill Surgery Kevin Linsell Forest Health Group Steph Thorns Ringmead Medical Practice Sylvia Gostling The Waterfield Practice David Mihill Crownwood Medical Centre Diana Winnett Great Hollands Medical Practice Tania Armstrong Forest Health Group Mike Winnett Great Hollands Medical Practice Ron Decaux The Gainsborough Practice Clare McAteer Kings Corner Surgery Martyne Vermaak Ringmead Medical Practice Anthony Skilling Evergreen Practice Item Noted Action/Deadline 1. Welcome, apologies and The minutes from the meeting held on the 28 July 2015 were agreed. 14/10/15 approval of previous minutes To be published on HWBF website. 2. Matter Arising All matters arising were updated and were also covered by the agenda Declarations of Interest None were noted. - Page 2 of 6

3 4. Self-Care Presentation Presentation attached. Volunteer and training poster attached. Pack of communications going out to Practices and the wider community. 5. Reporting in Forms Reporting in forms were received from: Boundary House The Gainsborough Practice Great Hollands Practice Green Meadows Surgery The Waterfield Practice Binfield apologised for not completing the form. 6. Bracknell and Ascot CCG Dr. William Tong spoke to the Assembly, it was very informative and the group thanked William for his time. Communications Team - In-house shared across the 3 East Berkshire CCG s. Clinical Support Unit (CSU) Provides back end intelligence (data analysis) and financial functions. Quality Team In-house shared across the 3 East Berkshire CCG s. Please share. Please feedback if you have seen this information at your Surgery. Attached for information. Any feedback about communications is welcomed Primary Care Not enough GP s out there, not all Doctors want to be Managers and want to spend their time seeing Patients. More Doctors are going abroad. The job is satisfying and more work needs to be done to make young doctors realised this. Students need to be made aware and encouraged to join Primary Care. Page 3 of 6

4 1. What services could come into Primary Care? For example: Physios are good at diagnosing musculoskeletal issues. Question: Could these services cope, are there enough physios? 2. Could a Patient evaluate themselves and then visit the GP once certain criteria was met? All feedback welcomed. What do you think could be done to relieve the GP s? 3. Appointments Planned and unplanned care, all member Practices should be offering a minimum of 2 weeks advance appointments. When Practices are extremely busy it has been proven that informing Patients can help reduce the strain on urgent appointments. Is your Practice? Practice Managers Public education is key to reduce usage. Extended hours service will be beginning shortly. The Assembly offered to review and comment on the comms before they are sent out. HW to let CCG Comms know 4. Pharmacists - How could pharmacist be included more? Co-Commissioning Do you want the CCG to commission Primary Care, they are well aware that clear, open and transparent governance would need to be in place. What do you think? Page 4 of 6

5 Communications Always use plain English and clearly state 1. What this is? 2. What difference it means. 3. Hard copies are very important. Assembly - Moving forward - What do you need from the CCG to become a self-governing assembly? Admin support was stated as really important. Prescribing What is your understanding of batch e-prescribing? Please let us know. Please let us know 7. Patient Representation at GP Council Cluster Working Groups To help support representatives at GP Council and enable successful representation; What is the expectation of the representatives? and how do they meet these expectations? What should a role description include? What should you/they be expecting from GP Council? Anything else? All to let us know Instead of Terms of Reference title it What s expected of me. North Cluster Patient Representation Boundary House have a representative that is interested in attending who is available to begin Dec/Jan. Page 5 of 6

6 8. Updates Following a successful recruitment drive The Waterfield Practice is holding its first (new) Patient Group meeting in October. Heath Hill are holding an event in April 2016 with New Wokingham Road Right Care Right Place. Sharps Disposal Healthwatch has been informed that sharps disposal should not be happening anywhere other than through Environmental Health. The Assembly suggested the CCG/Practices create a flyer explaining this to Patients. There was concern as to how the homeless or drug addicts could safely dispose. If this is a licencing issue is it possible for other to hold it? 9. Any other business Next meeting will be dedicated to the B&ACCG. This will be open to any member of a patient group in the area. Healthwatch will coordinate invites. Healthwatch to remind members of the meetings and request completion of reporting in forms before each meeting. 10. Future Meetings Venue: East Hampstead Baptist Church Time: to Dates: 24 November January March 2015 Page 6 of 6