Client Management Suite User Guide

Client Management Suite User Guide Version: 3.0 Date: 27.06.2013

ii MegaRAC XMS Client Management Suite User Guide Copyright Copyright Copyright 1998-2013 American Megatrends, Inc. All rights reserved. This publication contains proprietary information protected by copyright. No part of this publication can be reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, or transmitted in any form whatsoever without the prior written consent of the publisher, American Megatrends, Inc. American Megatrends, Inc. acknowledges the following trademarks: Intel is a registered trademark of the Intel Corporation. MS-DOS and Microsoft are registered trademarks of the Microsoft Corporation. Microsoft Windows is a trademark of the Microsoft Corporation. IBM, AT, VGA, PS/2, and OS/2 are registered trademarks and XT and CGA are trademarks of the International Business Machines Corporation. Other trademarks and trade names used in this document to refer to either the entities claiming the marks and names or their products. American Megatrends, Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

MegaRAC XMS Client Management Suite User Guide Table of Contents iii Table of Contents Chapter 1... 1 MegaRAC XMS Client Management Suite...1 XMS Base Framework - Introduction...1 System Requirements...2 Prerequisites...2 Chapter 2... 3 XMS Client Management Suite Base Framework Installation...3 Chapter 3... 12 Getting Started... 12 Start XMS Service... 12 Stop XMS Service... 13 Login XMS Application... 13 Logout XMS Application... 14 Chapter 4... 15 XMS Welcome Dialog... 15 Quick Tips... 15 Shortcuts... 15 Chapter 5... 17 XMS GUI Layout... 17 Chapter 6... 18 XMS Configuration... 18 Discovery Configuration... 19 Global Authentication Manager... 24 Messaging Window Configuration... 27 Alert Configuration... 28

iv MegaRAC XMS Client Management Suite User Guide Table of Contents Email Server Configuration... 36 SSL Configuration... 38 User Configuration... 40 Language Selection... 45 Chapter 7... 47 XMS Tools... 47 Manageability Using Scripts... 47 XMS Reports Framework... 51 Retrieving XMS Server Events... 58 Managing Global Database... 60 Downloading XMS Logs... 61 Messaging Actions... 62 Chapter 8... 64 Managing License... 64 Allocate IP License... 64 Add New License... 65 Chapter 9... 68 Device List Operation... 68 Node Management Group... 69 Device Options... 70 Messaging Console Options... 71 Category Summaries... 72 IP Management Group... 74 Chapter 10... 78 About XMS... 78 View XMS Information... 78 Generate Debug Report... 79 Chapter 11... 80 XMS-In-Band Management (HX)... 80

MegaRAC XMS Client Management Suite User Guide Table of Contents v Introduction... 80 Chapter 12... 81 In-Band Management Configuration... 81 Managing Global Authentication... 82 Viewing In-Band Management Page... 85 Configuring Power Control... 87 Configuring Remote Desktop... 88 Adding Node by IP, Device or Manageability... 90 Configuring Monitoring Settings... 91 Configuring Health Thresholds... 93 BIOS Update Management... 95 Chapter 13... 102 XMS Tools... 102 Configuring Email Alerts... 102 Retrieving Event Log Information... 105 Manageability Using Scripts... 107 XMS Reports Framework... 111 Chapter 14... 112 General Information... 112 General Summary... 112 Software Inventory... 114 Hardware Inventory... 119 Statistics... 124 Chapter 15... 127 XMS-AMT Management (CX)... 127 Introduction... 127 Chapter 16... 128 XMS-AMT Management Configuration... 128 Configurations... 129

vi MegaRAC XMS Client Management Suite User Guide Table of Contents Managing Global Authentication... 130 Viewing Client Management Extension Page... 133 Adding Node by IP, Device or Manageability... 135 Configuring Monitoring Settings... 138 Refreshing Data... 140 SNMP Trap Log Monitoring... 141 Chapter 17... 142 XMS Tools... 142 Configuring SNMP Trap Alert... 142 Retrieving SNMP Trap Log Information... 148 Manageability Using Scripts... 150 XMS Reports Framework... 156 Chapter 18... 157 General Information... 157 AMT General Summary... 157 Hardware Inventory Information... 159 AMT Information... 160 Baseboard Information... 163 Memory Information... 164 Processor Information... 166 System Information... 167 vpro... 169 Log Information... 174 Audit Log Information... 175 Event Log... 178 Chapter 19... 180 Device Configuration... 180 Configuring Alerts... 180 Configuring Network Security... 181

MegaRAC XMS Client Management Suite User Guide Table of Contents vii Configuring SOL and IDE-R... 193 Configuring User Consent... 194 Chapter 20... 195 Tools... 195 Configuring Device Power... 195 IDE-Redirection (IDE-R)... 198 Serial Over LAN (SOL) Redirection... 210 KVM Redirection... 225 BIOS Update Management... 238 Chapter 21... 246 XMS-Dash Management (DX)... 246 Introduction... 246 Configurations... 248 Configuring Discovery Range... 248 Managing Global Authentication... 249 Viewing Dash Systems Management Extension Page... 252 Adding Node by IP, Device or Manageability... 254 Configuring Monitoring Settings... 257 Refreshing Data... 259 Chapter 22... 260 XMS Tools... 260 Retrieving Event Log Information... 260 Retrieving SNMP Trap Log Information... 264 Manageability Using Scripts... 266 XMS Reports Framework... 269 Chapter 23... 270 General Information... 270 General Summary Information... 270 Hardware Inventory Information... 272

viii MegaRAC XMS Client Management Suite User Guide Table of Contents Baseboard Information... 272 Chassis Information... 273 Memory Information... 274 Processor Information... 275 System Information... 277 Software Inventory... 279 Event Log... 281 Chapter 24... 283 Device Configuration... 283 User Management... 283 Role Management... 286 BIOS Settings... 288 Chapter 25... 291 Tools... 291 Configuring Device Power... 291 Managing Redirection... 293 Chapter 26... 305 Appendix... 305 Event Logs... 305 For Base Framework... 305 For In-Band Management (HX)... 307 For AMT Management (CX)... 309 For Dash Management (DX)... 311 WOL-Wake on LAN Support Settings... 313 References... 315 Troubleshooting... 315 For Base Framework... 315 For In-Band Management (HX)... 317 For AMT Management (CX)... 320

MegaRAC XMS Client Management Suite User Guide Table of Contents ix For Dash Management (DX)... 322 Technical Support... 323 Index... 324

x MegaRAC XMS Client Management Suite User Guide List of Figures List of Figures Figure 1: Setup...3 Figure 2: Destination Folder...4 Figure 3: XMS Installer Notification...4 Figure 4: Installation Process...5 Figure 5: Installation process...5 Figure 6: Installation Complete...5 Figure 7: Uninstall...6 Figure 8: Windows Installer...7 Figure 9: XMS Configuration Installation...9 Figure 10: XMS Configuration... 10 Figure 11: Launch XMS Configuration... 11 Figure 12: Login... 14 Figure 13: Welcome to XMS... 15 Figure 14: XMS Layout... 17 Figure 15: Discovery Configuration... 20 Figure 16: Discovery Ranges Start and End IP... 21 Figure 17: Create New IP... 22 Figure 18: Create New IP/Prefix... 23 Figure 19: Global Authentication Manager... 24 Figure 20: Choose Manageability Type... 25 Figure 21: Configure Settings - Global User... 26 Figure 22: Messaging Window... 27 Figure 23: Alert Destinations Manager Emails... 29 Figure 24: Alert Destinations Manager Email Groups... 31 Figure 25: Add Email Group... 32 Figure 26: Choose Email Destinations...... 32 Figure 27: Add Email Address - Add More to List... 33

MegaRAC XMS Client Management Suite User Guide List of Figures xi Figure 28: Add Email Group - Edit Group... 33 Figure 29: Email Group Added... 34 Figure 30: Email Server Settings... 36 Figure 31: Add or Edit Email Server... 37 Figure 32: Certificate Upload... 38 Figure 33: Key Upload... 38 Figure 34: XMS User Configuration... 41 Figure 35: Add User... 41 Figure 36: Basic LDAP Configuration... 43 Figure 37: Advanced LDAP Configuration... 44 Figure 38: Language Selection... 45 Figure 39: Script Manager... 50 Figure 40: Report Manager... 57 Figure 41: XMS Server Events... 58 Figure 42: Restart Messaging... 62 Figure 43: Messaging Console - Add/Edit Filter... 63 Figure 44: Allocate IP Licenses... 64 Figure 45: Add New License... 65 Figure 46: Add New License - Get Client Information... 67 Figure 47: Device List Layout... 68 Figure 48: Device Options... 70 Figure 49: Node List... 73 Figure 50: IP Management... 74 Figure 51: Discovered IP list... 75 Figure 52: XMS Information... 78 Figure 53: Generate Debug Report... 79 Figure 54: Global Authentication Manager... 82 Figure 55: Choose Manageability Type... 83 Figure 56: Configure Settings - Global User... 84

xii MegaRAC XMS Client Management Suite User Guide List of Figures Figure 57: Main - Node Management Page... 85 Figure 58: Node Manageability... 86 Figure 59: In-Band Management Page... 86 Figure 60: Power Control... 87 Figure 61: Remote Desktop... 88 Figure 62: Remote Desktop Settings... 88 Figure 63: Add Node Device or Manageability...... 90 Figure 64: Monitoring Settings... 92 Figure 65: Health Threshold... 94 Figure 66: BIOS Update... 95 Figure 67: BIOS Update Management... 96 Figure 68: Image Management... 97 Figure 69: File Uploader... 97 Figure 70: Create or Edit a Schedule... 99 Figure 71: BIOS Update Scheduled... 100 Figure 72: Update History... 101 Figure 73: Configure Email Alerts... 102 Figure 74: XMS Server Events... 105 Figure 75: Set Filter Options... 107 Figure 76: XMS Script Manager... 108 Figure 77: Edit Code... 108 Figure 78: Script Manager Documentation... 109 Figure 79: Process List... 114 Figure 80: Service List... 116 Figure 81: Global Authentication Manager... 130 Figure 82: Choose Manageability Type... 131 Figure 83: Configure Settings - Global User... 132 Figure 84: Main - Node Management Page... 133 Figure 85: Node Manageability... 134

MegaRAC XMS Client Management Suite User Guide List of Figures xiii Figure 86: Client Management Extension Page... 134 Figure 87: Add Node Device or Manageability...... 135 Figure 88: Add Node by Device or Manageability Type... 136 Figure 89: Add Single Device... 136 Figure 90: Monitor Settings... 138 Figure 91: Refresh Settings... 140 Figure 92: SNMP Trap Alerts... 143 Figure 93: Add Email Alert... 144 Figure 94: Choose Email Destinations...... 145 Figure 95: Add Email Address... 145 Figure 96: Edit Email Alert... 146 Figure 97: SNMP Trap Alerts... 147 Figure 98: SNMP Trap Log... 148 Figure 99: Script Editor... 150 Figure 100: Script Manager Documentation... 151 Figure 101: Launch Script Manager... 152 Figure 102: Script Manager... 153 Figure 103: Execution Arguments... 153 Figure 104: Email Server tab... 154 Figure 105: Multiple Device_ips... 154 Figure 106: AMT General Summary... 157 Figure 107: AMT Information... 160 Figure 108: Baseboard Information... 163 Figure 109: Memory Information... 164 Figure 110: Processor Information... 166 Figure 111: System Information... 167 Figure 112: vpro Information... 169 Figure 113: Audit Log... 175 Figure 114: Configure Policy... 176

xiv MegaRAC XMS Client Management Suite User Guide List of Figures Figure 115: Event Log... 178 Figure 116: Event Alert Configuration... 180 Figure 117: Network Security... 182 Figure 118: Policy Information... 182 Figure 119: Filter Information... 183 Figure 120: Existing Filter Information... 184 Figure 121: Network Security - XMS Policies List... 186 Figure 122: Policy Manager... 187 Figure 123: Filters... 188 Figure 124: Add Filters... 189 Figure 125: Filters... 190 Figure 126: Policy Information... 191 Figure 127: Filter Information... 192 Figure 128: SOL and IDE-R... 193 Figure 129: User Consent... 194 Figure 130: Power Control... 196 Figure 131: Power Policy... 197 Figure 132: IDE-R window... 198 Figure 133: Security Warning dialog box... 199 Figure 134: Security Warning dialog box - Run... 199 Figure 135: Media Redirection... 200 Figure 136: Media device CD/DVD Drive... 201 Figure 137: Media device - Floppy Drive... 202 Figure 138: Media Redirection Drives... 203 Figure 139: Redirect Now... 203 Figure 140: Reboot target systems and redirect... 204 Figure 141: Boot To - ISO Image... 204 Figure 142: Boot To - IMG File... 205 Figure 143: Start Redirection... 205

MegaRAC XMS Client Management Suite User Guide List of Figures xv Figure 144: Media Redirection - Redirected CD/DVD... 206 Figure 145: Media Redirection - Redirected Floppy... 207 Figure 146: Media Redirection - Boot To - CD... 208 Figure 147: SOL window... 211 Figure 148: Security Warning dialog box... 211 Figure 149: Security Warning dialog box - Run... 212 Figure 150: SOL Redirection window... 212 Figure 151: SOL Redirection window... 214 Figure 152: SOL Redirection - Power ON... 215 Figure 153: SOL - Redirected Media... 216 Figure 154: Set Media Redirection Options... 217 Figure 155: Media Redirection - CD/DVD Drive... 218 Figure 156: Media Redirection - Floppy Drive... 219 Figure 157: Media Redirection - Drives... 220 Figure 158: Media Redirection Reboot... 221 Figure 159: SOL Redirection - Start Session... 222 Figure 160: PuTTY window... 222 Figure 161: Bios screen... 223 Figure 162: SOL Redirection - Active status... 223 Figure 163: Redirection... 224 Figure 164: Redirection - PuTTY... 224 Figure 165: KVM Redirection... 225 Figure 166: Security Warning dialog box... 226 Figure 167: Security Warning dialog box - Run... 226 Figure 168: Intel(R) AMT KVM... 227 Figure 169: Media Redirection... 229 Figure 170: Media Redirection - CD/DVD Drive... 229 Figure 171: Media Redirection - Floppy Drive... 230 Figure 172: Media Redirection - Drives... 231

xvi MegaRAC XMS Client Management Suite User Guide List of Figures Figure 173: Reset and Boot To... 231 Figure 174: Start Message... 232 Figure 175: Reset Option... 232 Figure 176: Stop Message... 233 Figure 177: Power dialog box... 233 Figure 178: Power On... 234 Figure 179: Power Off... 234 Figure 180: Boot To OS... 235 Figure 181: Boot to Bios... 235 Figure 182: Boot to Bios (Skip Password)... 235 Figure 183: Power Reset... 236 Figure 184: BIOS Setup Utility... 236 Figure 185: Bios Update... 238 Figure 186: BIOS Update Management... 239 Figure 187: Image Management... 240 Figure 188: File Uploader... 240 Figure 189: Create or Edit a Schedule... 242 Figure 190: Update History... 243 Figure 191: Update completed... 244 Figure 192: Global Authentication Manager... 249 Figure 193: Choose Manageability Type... 250 Figure 194: Configure Settings - Global User... 251 Figure 195: Main - Node Management Page... 252 Figure 196: Node Manageability... 253 Figure 197: Dash Management Extension Page... 253 Figure 198: Add Node Device or Manageability...... 254 Figure 199: Add Node by Device or Manageability Type... 255 Figure 200: Add Single Device... 255 Figure 201: Monitor Settings... 257

MegaRAC XMS Client Management Suite User Guide List of Figures xvii Figure 202: Refresh Settings... 259 Figure 203: XMS Server Events... 260 Figure 204: Set Filter Options... 262 Figure 205: XMS Server Events... 263 Figure 206: SNMP Trap Log... 265 Figure 207: Script Editor... 266 Figure 208: Script Manager Documentation... 267 Figure 209: General Information... 270 Figure 210: Baseboard Information... 272 Figure 211: Chassis Information... 273 Figure 212: Memory Information... 274 Figure 213: Processor Information... 276 Figure 214: System Information... 277 Figure 215: Software Inventory... 279 Figure 216: Event Log... 281 Figure 217: User Management... 283 Figure 218: Add User... 284 Figure 219: Change Password... 285 Figure 220: Role Management... 286 Figure 221: BIOS Settings... 288 Figure 222: Boot Order... 289 Figure 223: BIOS Attributes... 289 Figure 224: Power Control... 292 Figure 225: Redirection Window... 293 Figure 226: Security Warning Dialog Box... 294 Figure 227: Security Warning Dialog Box - Run... 294 Figure 228: DASH Redirection... 295 Figure 229: DASH Redirection - Media Redirection... 297 Figure 230: Text Redirection Tab... 298

xviii MegaRAC XMS Client Management Suite User Guide List of Figures Figure 231: PuTTY Window... 300 Figure 232: Active... 300 Figure 233: Power Operation... 301 Figure 234: Power Redirection - Power ON... 302 Figure 235: Power Redirection-Power OFF State... 303 Figure 236: Power Operation-Power Reset... 303 Figure 237: Power Management... 313 Figure 238: Advanced... 314 Figure 239: Advanced... 314

MegaRAC XMS Client Management Suite User Guide Limited Warranty xix Limited Warranty The buyer agrees that if this product proves to be defective, American Megatrends is only obligated to repair or replace this product at American Megatrends discretion according to the terms and conditions of the warranty registration card that accompanies this product. American Megatrends shall not be liable in tort or contract for any loss or damage, direct, incidental or consequential resulting from the use of this product. Please see the Warranty Registration Card shipped with this product for full warranty details. Disclaimer This manual describes the operation of the American Megatrends MegaRAC XMS Client Management Suite. Although, efforts have been made to assure the accuracy of the information contained here, American Megatrends expressly disclaims liability for any error in this information, and for damages, whether direct, indirect, special, exemplary, consequential or otherwise, that may result from such error, including but not limited to the loss of profits resulting from the use or misuse of the manual or information contained therein (even if American Megatrends has been advised of the possibility of such damages). Any questions or comments regarding this document or its contents must be addressed to American Megatrends at the address shown on the inside of the front cover. American Megatrends provides this publication as is without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a specific purpose. Some states do not allow disclaimer of express or implied warranties or the limitation or exclusion of liability for indirect, special, exemplary, incidental or consequential damages in certain transactions; therefore, this statement may not apply to you. In addition, you may have other rights, which vary from jurisdiction to jurisdiction. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. American Megatrends may make improvements and/or revisions in the product(s) and/or the program(s) described in this publication at any time. Requests for technical information about American Megatrends products must be made to your American Megatrends authorized reseller or marketing representative.

xx MegaRAC XMS Client Management Suite User Guide Acronyms and Abbreviations Acronyms and Abbreviations Acronyms Abbreviations AMT CIM CX DN DNS DX GUI HX IP LDAP OS PRN SNMP SSL TLS WSMAN XMS Active Management Technology Common Information Model AMT Management Plug-in for XMS Domain Name Domain Name Server Dash Management Plug-in for XMS Graphical User Interface In-band Management Plug-in for XMS Internet Protocol Lightweight Directory Access Protocol Operating System Purchase Reference Number Simple Network Management Protocol Secure Sockets Layer Transport Layer Security Web Services for Management extensible Management Suite

MegaRAC XMS Client Management Suite User Guide Convention Types xxi Convention Types Types Usage Text Text Text Text Button Names, Text Boxes, Labels Hyperlink Cross Reference Code Note Remember Mandatory field Text Refer Global Declaration Button Cancel Back Close Usage Cancel the current process and return to the previous screen Go back to the previous screen Exit from the current screen

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 1 Chapter 1 MegaRAC XMS Client Management Suite XMS Base Framework - Introduction MegaRAC XMS Client Management Suite is an extensible Management Suite that provides centralized management of systems deployed in a network. Organized as a plug-in framework, XMS Client Management Suite provides device specific management features for individual plug-ins. MegaRAC XMS Client Management Suite is offered as installable software for Windows and Linux OS. Following are the MegaRAC XMS Client Management Suite plug-ins: XMS-HX is an In-Band Management solution offered to monitor and manage systems remotely through operating systems as a pluggable component of MegaRAC XMS. H stands for Host, as the plug-in monitors and reports the health and performance of hardware and software components present in the managed systems. XMS-CX is an AMT Management solution offered to monitor and manage systems remotely through AMT enabled systems as a pluggable component of MegaRAC XMS. Using AMT, the plug-in provides complete out of band remote management of the system, even when the system is in power off state or when the operating system is not loaded. XMS-DX is a Dash Management solution that provides aggregated management of Dash enabled devices like Mobile and Desktop. DX provides Out-of-Band Remote Management facility even when the system is in powered off state or when an operating system is not loaded. XMS uses industry standard protocols and completely provide remote manageability. MegaRAC XMS provides a browser agnostic and intuitive web interface that allows an administrator to manage the devices by using any standard web browser. In addition, MegaRAC XMS also supports CIM-XML, WSMAN and SSH for remote manageability.

2 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite System Requirements Minimum hardware and software requirements for installing XMS are as follows: Hardware Requirements System Processor: System Memory: 2 GHZ 4 GB RAM Free Disk Space: 10 GB (May need more disk space depending on the nodes managed and the amount of history information needed) Software requirements Browser Internet Explorer 7 or later Mozilla Firefox 3.5 or later Google Chrome 5.0 or later Operating System The details of XMS installable OS are shown in a table below. S.No XMS Installable OS 1 Windows 7 Enterprise 32 bit 2 Windows 7 Enterprise 64 bit 3 Windows Server 2008 R2 Standard - 64 bit 4 Windows 7 Ultimate 32 bit 5 Windows 2012 Server 6 Windows 8 Prerequisites Refer XMS_Client Management Suite_Pre-Configuration_UserGuide for prerequisites.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 3 Chapter 2 XMS Client Management Suite Base Framework Installation XMS installation includes install and uninstall actions for Windows operating system. For Windows: XMS base framework installation includes XMS In-band Management plug-in also. The HX plug-in does not require any separate installation or uninstallation unlike other XMS plug-ins. To install XMS in the system, follow the steps given below: 1. Uninstall the old version of XMS, if available. Refer the Release notes related to that version. This step is for clean installation. 2. Right click the ami.xms.client-3.x.yyyyy-win32-x86.exe and click Run as Administrator. An Extracting window appears for displaying the progress stage and then MegaRAC XMS Base Framework Setup dialog box appears as displayed in the subsequent screenshot. Figure 1: Setup 3. Click Next to continue. This action opens Destination Folder section in the same dialog box as displayed in the subsequent screenshot.

4 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Figure 2: Destination Folder 4. Click Next to continue installation in the default folder, (Or) click Change to choose another folder. By clicking Next button, the install options appear in the Setup dialog box. 5. Click Install button to start the installation process. Click Back to review or change the installation settings. Click Cancel to exit the wizard. A related screenshot is displayed below. Figure 3: XMS Installer Notification

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 5 6. Installation process is started by clicking Install button. A related screenshot is shown below. 7. Click Finish to exit the Setup Wizard. Figure 4: Installation Process 8. The subsequent screenshot displays the configuring of MegaRAC XMS Client Management Suite. Figure 5: Installation process 9. Once the installation is successfully completed, XMS Installer dialog box appears to display the successful installation. Figure 6: Installation Complete

6 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite To uninstall XMS in the system, follow the steps given below: Before uninstalling XMS, the user has to follow the steps given below: Close all the instances of XMS application and make sure that no files within the XMS installation folder are opened in the external editors. Stop the service from Start menu. Go to Start > All Programs > AMI > XMS > Stop Service. This is required for making a clean uninstallation. For more information on how to stop the service, see Stop XMS Service. There are two ways to uninstall XMS. They are as follows: Uninstall from Start Menu: (Recommended) 1. 2. 3. In Window 7, go to Start > All Programs > AMI > XMS > Uninstall folder to uninstall XMS. (OR) In Windows 8, enter uninstall XMS in Search text box, and then click Uninstall XMS appears in the screen to uninstall the XMS. Clicking Uninstall folder displays Uninstall MegaRAC XMS Client Management Suite and Uninstall XMS icons. A related screenshot is displayed below. Figure 7: Uninstall 4. Click Uninstall MegaRAC XMS Client Management Suite icon to start uninstallation process only for Client Management Suite. Base Framework will be available in the machine. The installer will automatically uninstall only the client management suite without uninstalling Base. 5. (Or) click Uninstall XMS icon to start uninstallation process for entire XMS in the machine and removes Client Management Suite too. Wait until XMS is uninstalled completely. The installer will automatically uninstall the client management suite installed with the Base Framework installation.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 7 6. A confirmation message box appears to confirm the uninstallation. Click Yes to begin the uninstall action. A related screenshot is displayed below. Figure 8: Windows Installer

8 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Uninstall from Control Panel: 1. Go to Start > Control Panel > Programs and Features. 2. Select MegaRAC XMS Base Framework from the list and right click on it and select uninstall. This starts the uninstallation process for entire XMS in the machine and removes Client Management Suite too. Wait until XMS is uninstalled completely. The installer will automatically uninstall the client management suite installed with the Base Framework installation. 3. (OR), select MegaRAC XMS Client Management Suite and click Uninstall to start uninstallation process only for Client Management Suite. Base Framework will be available in the machine.. The installer will automatically uninstall only the client management suite without uninstalling Base.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 9 To configure XMS at the end of installation, follow the steps given below: At the end of the installation process, an XMS Configuration window appears as shown in the screenshot below. Figure 9: XMS Configuration Installation The web server ports section displays the availability of default web server ports. 1. Enter the required web server ports in the HTTP Port and HTTPS Port text fields. In HTTP Port, 80 is set as the default port during installation. In HTTPS Port, 443 is set as the default port during installation. 2. Click Check Port Availability button to check the port availability before applying the settings. If a message Port is not Available appears, then enter a different port number in the HTTP Port and HTTPS Port text fields, and check again. XMS will not launch if the selected ports are not available as the ports are used by another application. In such case, enter a different port number and check for the port availability. 3. Select the other options such as Restart Services and Launch Web UI as per the need. (This step is optional). 4. Click Apply to save the entered settings successfully. XMS Configuration dialog appears as shown in the screenshot below. The Saving Configuration process may take a few minutes to complete. XMS will get launched in a web browser, when Start Services and Launch UI Options are chosen.

10 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 5. Click OK to complete the installation. Figure 10: XMS Configuration

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 11 To configure XMS after installation, follow the steps given below: XMS configuration can be done anytime even after the installation. 1. Click Start > All Programs > AMI > XMS > XMS Configuration as shown in the screenshot below. Figure 11: Launch XMS Configuration 2. Follow the steps given above in To configure XMS at the end of installation.

12 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Getting Started Chapter 3 To get started with the XMS application, the user has to perform the following steps: Start the XMS service from Start menu. For more information on how to start the service, see Start XMS Service. Open a browser and type http://localhost/launch.html in the address bar or double click icon in the Windows desktop to open XMS login page. Login the XMS application by using default user name and password. For more information on how to log in, see Login XMS Application. Start XMS Service Before logging into the XMS application, the user has to start the service if it is not automatically started. For Windows: Go to Start > All Programs > AMI > XMS > Start XMS Service. This opens the command prompt, where it displays all the background processes and waits until the command prompt disappears.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 13 Stop XMS Service Before uninstalling the XMS application, the user has to stop the services that are running. For Windows: Go to Start > All Programs > AMI > XMS > Stop XMS Service. This opens the command prompt, where it displays all the background processes. Wait until the command prompt disappears. Login XMS Application To log into the XMS application, the user has to follow the steps given below: 1. 2. Enter the name of the user in Name text box. The user name can be either in alphabets or in alpha numerals. Enter the user password in Password text box. The default user name and password is shown below. Field User Name Password Default admin password 3. 4. Default user name and password must be in lower-case characters. It is advised that once you log in, the user must change the admin password. The XMS Users can create a new user name and password to login to the XMS application. For more details, see Configuring User. Click Log In to log in the XMS application. Enable Use LDAP Authentication checkbox to login using LDAP credentials that has been configured. If an LDAP setting is not configured, a warning message The LDAP Server is not configured will be displayed. A sample Login screenshot is shown below.

14 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Logout XMS Application To logout of the XMS application: Figure 12: Login 1. 2. Click button on the top right corner of the XMS application. A confirmation message is displayed. Click Yes to log out of the XMS application or click No to return to the previous screen.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 15 Chapter 4 XMS Welcome Dialog Once logged into XMS, a Welcome Dialog appears as shown in the screenshot below. Quick Tips Figure 13: Welcome to XMS The Welcome Dialog includes quick tips for the users. To view more tips, click Get another tip. To enable the Welcome Dialog at the startup of XMS, select Show this dialog at startup. The Welcome dialog can be accessed by another way; click About > Show Welcome Dialog. Shortcuts To get started, the user has to set discovery ranges and create global users for the devices. The Welcome Dialog provides shortcuts to set discovery ranges, create global users and to add IP address or the type of manageability. 1. To add a new device by the IP address or the type of manageability, click manageability. To know more about discovery ranges, refer Device Options. Add new device or

16 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 2. 3. To set discovery ranges, click Add or edit discovery ranges. To know more about discovery ranges, refer Discovery Configuration. To configure global users for the devices, click Set global user authentication credentials. To know more about discovery ranges, refer Global Authentication Manager.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 17 Chapter 5 XMS GUI Layout The following screenshot explains the layout of XMS: Breadcrumbs Node Categories List Top Banner OEM Customizable Base categories List Logout Button Database Usage Bar Built-in Categories List General Menu Bar Device List Tool Bar Device Category Summary Figure 14: XMS Layout Messaging System Window Device Details Window

18 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite XMS Configuration Chapter 6 XMS facilitates the user with options for configuring an application for various features according to the user needs and identifies the attributes of the product to meet the requirements of an end user. This helps the user to manage a device easily and effectively. Various feature configurations are as follows: Discovery Configuration Global Authentication Manager DNS Configuration Messaging Window Configuration Alert Configuration Email Server Configuration SSL Configuration XMS User Configuration Language Selection

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 19 Discovery Configuration Scouts the network for manageable devices and presents in a web interface. The liveliness of the devices is also monitored and presented to the end user. Discovered devices are listed in the IP Management. Discovery range is a range of IP address of devices available over intranet and internet. Range must be in the following format. Example: Start End 172.16.4.1 172.16.4.255 So defining one range the user can discover maximum of 255 devices. To configure discovery range, follow the steps given below: 1. 2. Login the XMS application, a Welcome to XMS page appears. Click Open Discovery Settings button in the bottom left-hand side of the Welcome page to configure the discovery ranges. (Or) Click XMS Options > Configuration > Discovery Configuration. Discovery Configuration tab is selected by default in XMS Configuration screen as shown in the screenshot below.

20 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Figure 15: Discovery Configuration

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 21 To Create/Delete Discovery Ranges by Start and End IP: 1. Click New Range button to create a new blank entry for providing the IP ranges as shown in the following screenshot. Figure 16: Discovery Ranges Start and End IP 2. 3. 4. Enter the IP address ranges in Start and End columns to discover the devices within the specified range to avoid unwanted device discovery. Click Save to trigger the discovery process. A Confirmation message appears, click Yes to save the discovery settings successfully or click No to return to the previous screen. Click Reload Discovery Settings, a Confirmation message appears. Click Yes to reload all the settings to the saved values or click No to return to the previous screen.

22 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 5. Select a required discovery range and click Delete Range button to delete a discovery range. To Create/Delete a Single IP: Click Save to commit all changes. Entries are limited to 256 addresses. 1. Click New IP button to create a new blank entry as shown in the screenshot below. Figure 17: Create New IP 2. 3. Enter the IP address in the IP field. Click Save to trigger the discovery process. A Confirmation message appears, click Yes to save the discovery settings successfully or click No to return to the previous screen.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 23 4. 5. Click Reload Discovery Settings, a Confirmation message appears. Click Yes to reload all the settings to the saved values or click No to return to the previous screen. Select a required IP address and click Delete IP button to delete an IP address. Click Save to commit all changes. The single IP addresses may have also been added manually or created with the Add Device function. To Create/Delete Discovery Ranges by IP and Subnet Prefix: 1. Click New IP/Prefix button to create a new blank entry as shown in the screenshot below. Figure 18: Create New IP/Prefix 2. 3. Enter the starting IP address and Subnet Prefix in the Start IP and Subnet Prefix fields, respectively. Click Save to trigger the discovery process. A Confirmation message appears, click Yes to save the discovery settings successfully or click No to return to the previous screen.

24 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 4. 5. Click Reload Discovery Settings, a Confirmation message appears. Click Yes to reload all the settings to the saved values or click No to return to the previous screen. Select a required entry and click Delete IP/Prefix button to delete a discovery range. Click Save to commit all changes. The discovered devices in the device tree are unauthenticated devices. To authenticate these devices, the user has to select the required unauthenticated devices and provide the corresponding user credentials to identify the devices as AMT, DASH, Windows Device or Linux Device. For more information on how to authenticate, refer XMS HX, XMS CX and XMS DX. Global Authentication Manager Global Authentication Manager allows the user to configure global user accounts for all manageability types. In the Global Authentication Manager, the user can create, edit and delete a global user account depending on the manageability type. To configure global user accounts, follow the steps given below: 1. Click XMS Options > Global Authentication Manager (or) Click IP Management > Set Global Users; displays the Global Authentication Manager screen as shown in the screenshot below. Figure 19: Global Authentication Manager

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 25 2. Select the type of manageability that has to be configured from the Manageability Type column in Step 1. A related screenshot is given below. Figure 20: Choose Manageability Type 3. Select an entry from Global User/Account Name field and click Edit button to edit a global user under Step 2. A related screenshot is given below.

26 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Figure 21: Configure Settings - Global User 4. 5. 6. 7. Enter the user credentials in the User Name and Password fields under Step 3. Click Save to add the global user successfully. This opens a Success pop-up. Click OK to return to the previous screen. Select an entry from Global User/Account Name field and click Delete button to delete a global user under Step 2. This opens a Success pop-up. Click OK to return to the previous screen. Click Close to return back to the Home screen.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 27 Messaging Window Configuration Messaging Window provides information for various activities performed by the XMS application. Whenever the user performs some activities like system login, system logout, device discovery and so on, a message will be displayed with the timestamp in the Messaging Window. The user can also configure the output window and optimize the messaging window size according to their needs. 1. Click XMS Options > Configuration > Messaging Window to configure the messaging window as shown in the screenshot below. Figure 22: Messaging Window 2. 3. Choose the size of the messaging window from the Messaging Window Size on Startup section. Click Save button to save the settings for messaging window successfully.

28 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Alert Configuration XMS allows the user to configure various alert destinations for email addresses and email groups. User can configure email server details also here. Therefore, if a specified threshold is reached, an email alert will be sent to the configured alert destinations. Email Configuration Email Group Configuration Email Server Configuration Email Configuration In Email Configuration, the user can perform various configurations as follows. Add Email Address Edit Email Address Delete Email Address Test Email Address To add Email address: 1. Click XMS Options > Alert Destinations, an Alert Destinations Manager window is displayed as shown in the following screenshot.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 29 Figure 23: Alert Destinations Manager Emails Field Description Fields Description Email Address Email address of the recipient First Name First name of the recipient Last Name Last name of the recipient Description Brief description of the Email 2. By default, Emails tab is selected. 3. Click Add, an Add Email Address window is displayed. 4. Enter Email Address, First Name, Last Name and Description in the respective text boxes. First Name, Last Name and Description fields are optional.

30 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 5. Click Save to add the Email addresses successfully, and is displayed in the respective field columns as shown in Figure Alert Destinations Manager Emails. To edit Email address: 1. Click XMS Options > Alert Destinations, an Alert Destinations Manager window is displayed. 2. By default, Emails tab is selected. 3. Select the required Email address from the grid and click Edit, an Edit Email Address window is displayed. 4. Edit the required fields and click Save to save the changes successfully. To delete Email address: 1. Click XMS Options > Alert Destinations, an Alert Destinations Manager window is displayed. 2. By default, Emails tab is selected. 3. Select the required Email address from the grid and click Delete, a Confirmation message is displayed. 4. Click OK to delete the selected Email address successfully. To test Email address: 1. Click XMS Options > Alert Destinations, an Alert Destinations Manager window is displayed. 2. By default, Emails tab is selected. 3. Select the required Email address from the grid and click Test, a dialog box appears. 4. Click OK to send a test mail to the required Email address successfully.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 31 Email Group Configuration In Email Group Configuration, the user can perform various configurations as follows. Add Email Group Edit Email Group Delete Email Group To add Email group: 1. Click XMS Options > Alert Destinations, an Alert Destinations Manager window is displayed. By default, Emails tab is selected. Click Email Groups tab to configure Email group as shown in the following screenshot. Figure 24: Alert Destinations Manager Email Groups 2. Click Add, an Add Email Group window is displayed as shown in the screenshot below.

32 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Figure 25: Add Email Group 3. Enter Group Name and Description in the respective text boxes. Description field is optional. 4. Click Edit Group Members button, a Choose Email Destinations... window appears to choose Email addresses and groups. A related screenshot is given below. Figure 26: Choose Email Destinations...

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 33 5. Click Add More to List, an Add Email Address window appears as shown in the screenshot below. Figure 27: Add Email Address - Add More to List 6. Enter the email address in the Email Address field. 7. Enter the required details in the First Name, Last Name and Description fields, which are optional. 8. Click Save to add the Email address in the columns of the Choose Email Destinations... window successfully. Click Close to return to the Choose Email Destinations... window. 9. Select the required checkboxes from the Add field column. The number of Email destinations selected is displayed in Total Selected Items. 10. Click OK to add the Email addresses in the columns of the Add Email Group window as shown in the screenshot below. Figure 28: Add Email Group - Edit Group

34 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 11. Click Save Changes, a Success message appears. 12. Click OK to add Group and Email recipients in the columns of the Alert Destinations Manager - Email Groups window successfully and a total number of groups available in the grid are displayed in Total Items as shown in the following screenshot. Field Description Figure 29: Email Group Added Fields Group Name Description Group Members Description Name of the group Brief description of the group # Email Recipients Displays an integer (number of Email addresses of the recipient recipients in the group)

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 35 To edit Email group: 1. Click XMS Options > Alert Destinations, an Alert Destinations Manager window is displayed. 2. By default, Emails tab is selected. Click Email Groups tab to configure Email group. 3. Select the required Group Name from the grid and click Edit, an Edit Email Group window is displayed. 4. Edit the required fields and click Edit Group Members button to open Choose Email Destinations... window. 5. Select or deselect the required Email or group from the Add column or click Add More to List button to add Email address to the group. 6. Click OK to display the changes in the columns of the Edit Email Group window. 7. Click Save Changes to add the changes to the columns of the Alert Destinations Manager Email Groups window successfully. To delete Email group: 1. Click XMS Options > Alert Destinations, an Alert Destinations Manager window is displayed. By default, Emails tab is selected. Click Email Groups tab to delete Email group. 2. Select the required Email group from the grid and click Delete, a Success message is displayed. 3. Click OK to delete the selected Email group successfully.

36 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Email Server Configuration Email Server configuration is required for setting up alerts in XMS. XMS uses SMTP protocol based email alerting service. Alerts are based on the configured parameters. The parameters includes from health threshold values, SNMP Traps, to status change of the monitored process on a remote system. Whenever XMS identify a critical situation on the managed devices, it will send alerts to the configured destinations. XMS uses SMTP protocol to send alerts. It requires email server service running on the local network. Basically, corporate email server is used to send alerts to the configured destinations. 1. Click XMS Options > Alert Destinations, an Alert Destinations Manager dialog is displayed as shown in the following screenshot. Figure 30: Email Server Settings 2. 3. Select Email Server tab. Click Edit to make changes to the Email server details as shown in the screenshot below.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 37 Figure 31: Add or Edit Email Server 4. 5. 6. 7. Enter the Email server s IP Address or DNS name in the Server Name/ IP text box. Enter the name of the user in the User Name text box. This is optional parameter. Some email servers may require user credentials to be set to send emails. User name could be a valid user name to login to the given email server. Enter the user password in the Password text box. This is optional parameter. Click Save Changes to save the email server details successfully. The email sever details will be saved in the XMS database and Alerting engine uses this configuration to send alerts.

38 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite SSL Configuration SSL means Secure Socket Layer, which is a protocol used to ensure secure transactions between web servers and browsers. The protocol uses a third party, a Certificate Authority (CA) to identify one end or both end of the transactions. SSL encrypt the segments of network connections at the Application Layer to ensure secure end-to-end transit at the Transport Layer. SSL certificate is needed for secured communications over the networks. XMS supports only.cert and.key files to be part of SSL configuration. Other formats have not been tested. To upload SSL certificate: 1. Click XMS Options > SSL to upload the SSL certificate file as shown in the screenshot below. Figure 32: Certificate Upload 2. 3. 4. Click Browse to select the SSL certificate file. Click Upload to upload the SSL certificate file. Once the SSL certificate file is uploaded, Key text box is enabled. Click Browse to select the SSL key. A related screenshot is displayed below. Figure 33: Key Upload

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 39 5. Click Upload to upload the SSL key. Uploading new certificate will terminate all existing web sessions. You have to login again after uploading SSL certificate.

40 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite User Configuration XMS provides an option to the user for configuring and managing the users on a domain. User configuration includes Configuring User Configuring LDAP To configure the user account, the user has to log into the application by providing the user credentials. By using LDAP in a local network, the user can login and authenticate the credentials from anywhere in the network. This helps the administrators to manage many numbers of users on a domain. Configuring User XMS provides an option to create their own credentials for logging the XMS application apart from logging with default username and password. After configuring the user, the user can log into the application with the newly created user credentials. Various actions performed on XMS user configuration are as follows: Add New User Edit User Delete User To add new user: 1. Click XMS Options > XMS Users > XMS Users to configure the user as shown in the screenshot below.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 41 Figure 34: XMS User Configuration 2. Click Add New button to add the credentials as shown in the screenshot below. Figure 35: Add User

42 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 3. Enter the name of the user in Name text box. 4. Enter the user password in Password text box. 5. Enter the same user password in Confirm Password text box as in Password text box. 6. Select the privilege rights to be Administrator or User or Operator or KVM from the Privilege dropdown box. 7. Check the Enabled checkbox to identify the status of the user. If checkbox is not checked, it will give a message The user has been disabled while logging the XMS application. 8. Click Save to save the new credentials successfully. To edit user: 1. Click XMS Options > XMS Users > XMS Users to edit the user credentials to avoid unwanted users from accessing the account. 2. Select the required user and click Edit button. An Edit User window is displayed. By default, Name text box is disabled. 3. Enter user password in Password and Confirm Password text boxes. 4. Select the privilege rights to be Administrator or User or Operator or KVM from the Privilege dropdown box. 5. Check the Enabled checkbox to identify the status of the user. If checkbox is not checked, it will throw a message The user has been disabled while logging the XMS application. 6. Click Save to save the user credential changes successfully. To delete user: 1. 2. Click XMS Options > XMS Users> XMS Users to delete any one of the required user. Select the required user and click Delete button to delete the selected user successfully.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 43 Configuring LDAP LDAP is Lightweight Directory Access Protocol, which is an emerging industry standard protocol for accessing directory servers. LDAP server can authenticate the users as it supports authentication. Using LDAP in a local network, the user can configure LDAP Server information, where the data is transferred on a secured layer and authenticate the users from anywhere on the network. 1. Click XMS Options > XMS Users > LDAP Configuration to configure LDAP settings as displayed in the subsequent screenshot. Figure 36: Basic LDAP Configuration 2. 3. 4. 5. 6. Enter the name of the host or IP address in the Host/IP Address text box. This could be the IP address of the LDAP server. Enter the port address in the Port text box. Default port is 389. Enter the domain name in the Bind DN text box. Enter the password in the Bind Password text box. Enter the base domain name under which the user accounts are located in the Base DN/Searchbase text box. This option is required for most account related operations.

44 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 7. Select the type of directory to be either LDAP or Active Directory based on the LDAP server configuration on your network. If LDAP directory type is selected, Bind Requires DN checkbox under Advanced settings will be enabled (or) if Active Directory is selected, Bind Requires DN checkbox under Advanced settings will be disabled. 8. Click Advanced tab to configure LDAP settings as shown in the screenshot below. Figure 37: Advanced LDAP Configuration 9. Select None or Use Start TLS or Use SSL from the Encrypted Transport button. 10. Check the Bind Requires DN checkbox to retrieve the domain name for the account used to bind if the username is not already in DN form.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 45 11. Select an account format that indicates the form to which the account names are canonicalized from the Account Canonical Form drop-down list. 12. Enter the name of the account domain in the Account Domain Name text box. 13. Enter the short name of account domain in Account Short Domain Name text box. 14. Enter the filter format to search for the accounts in the Account Filter Format text box. 15. Check the Allow Empty Password checkbox to allow empty password during bind. 16. Check the Referrals checkbox to allow referrals. 17. Click Save to save the LDAP configuration successfully. Language Selection XMS supports localization for the list of languages. The GUI will take the local browser s language by default. XMS provides an option to change the language settings according to the needs of the user. Language English Traditional Chinese Simplified Chinese Language code EN-US ZH-TW ZH-CN 1. Click XMS Options > Language, a Language selection window is displayed as shown in the screenshot below. Figure 38: Language Selection

46 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 2. Choose either Automatically determine language button to determine the language as English (default language) automatically or Manually select language button to choose the language type manually from the drop-down list. Depending upon the language selection, the language name will be displayed in the Active Language. While selecting Automatically determine language button, manually select language drop-down list will be disabled. 3. Click Save to save the language settings successfully. XMS needs to be reloaded for the language selection to take effect.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 47 Chapter 7 XMS Tools Manageability Using Scripts Script Manager is a very useful tool provided as a part of MegaRAC XMS that allows the end user to script any management operation on the managed devices. Script manager supports scripts written in PHP. Also provides a rich set of feature that allows an Administrator to monitor and manage the deployed servers using management scripts. Following are the script actions: Add Script Actions Description Allows the user to add a new script using API Help. Click Script > Add, an Add Script Information page is displayed Enter the necessary details and click Save to add a script successfully. Edit Properties Allows the user to edit the properties of the existing scripts. Select the required script from the list of scripts and click Script > Edit Properties, an Edit Script Information page is displayed. Make necessary changes and click Save to save the changes successfully. Packages and Name fields are disabled. Delete Allows the user to delete the unwanted scripts from script list. Multiple selections are not possible. Select the required script from the list of scripts and click Script > Delete or button to delete the selected scripts successfully. Upload Allows the user to upload a script file for the selected package. Select the required script from the list of scripts and click Script > Upload, an Upload Script is displayed. Click Browse to choose the script file from the File Upload window. Click Upload to upload the script file successfully. Edit Code User can edit code for a required script from the script list, if he wishes to include or exclude functions using API Help.

48 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Select the required script from the list of scripts and click Script > Edit Code or click button, a Script Editor window is displayed. Make necessary changes in the code and click Save to save the changes successfully. Click Reload to reload the script Click API Help, Script Manager Documentation is opened in a browser. This contains documentation for member functions. For more information on API Help, refer XMS HX and XMS CX UserGuides. Click Show Arguments to show the argument for the function name and type. The user can also add and delete the arguments. Execute Allows the user to execute a required script from the script list and a result will be displayed in the Output Window. Select the required script from the list of scripts and click Script > Execute or click button. An Execution Arguments window is displayed. Enter the necessary details in the text boxes and click Continue to view the results for the executed script in the output window. Execution Arguments differ upon the selection of package from the script list. Schedule Add Allows the user to schedule a required script from the script list. Select the required script from the list of scripts and click Schedule > Add, a Schedule Script is displayed. Enter the necessary details in the text boxes and select the tabs to schedule a script on daily, weekly, monthly and yearly basis. Enter the Administrator username and password of XMS installed system and save. Click Save, an Execution Arguments window appears. Provide the necessary details and click Continue to schedule the script successfully. Once a script is scheduled, an icon ( ) is displayed against a package. Schedule Remove Allows the user to remove the unwanted scheduled script from the script list. Select the required script from the list of scripts and click Schedule > Remove. A confirmation message is displayed.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 49 Click Yes to remove the schedule for the script successfully or click No to return to the previous screen. Schedule Result Allows the user to view the result of all or specific (Start Date/Time and End Date/Time) scheduled scripts. Select the required script from the list of scripts and click Schedule > Result, a Schedule Results appears. Select Start Date/Time and End Date/Time by clicking scheduled scripts result for the selected data and time. icon to display the Enable No Start Date checkbox to display the scheduled scripts result from the beginning. Enable No End Date checkbox to display the scheduled scripts result until date. Enable All Results checkbox to display all the scheduled script results irrespective of date and time. Click Results to view the scheduled script results in the output window. Click Purge to delete the script results for the selected package. Schedule List Allows the user to view the list of scheduled scripts. Click Schedule > List, a Schedule List page is displayed with a list of scheduled scripts that contains package name, script name and duration. Clear Allows the user to clear the output information of the scripts been displayed in the output window. Click Clear ( ) button in the XMS Script Manager screen. Save Allows the user to generate a log file for the script s output information been displayed in the output window. Click Save ( ) button in the XMS Script Manager screen.

50 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Click XMS Tools > Launch Script Manager to launch script manager from XMS as shown in the following screenshot. Output Window List of available scripts Top Banner OEM Customizable Actions Figure 39: Script Manager

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 51 XMS Reports Framework Report Manager is a framework that allows users to create various type of reports based on the data available in the back end database. The reports include from simple computer information to a complex system statistics in a graph. Reports can be generated either in tabular data or in graphical format. It is a very useful tool provided as a part of MegaRAC XMS, which provides data information for the user. Report Manager provides a rich set of feature that allows the user to configure and export the report results to the report file. The report file supports various formats like HTML, XML, PDF and spreadsheet (CSV). The reports generated using Report Manager is independent of plug-ins. There are two types of reports. They are as follows. System Report - Generates pre-defined reports for the selected plug-ins. In addition, the user can select multiple reports and multiple result formats for generating the reports. At least one result format must be selected for generating the reports. User Report - Generates user-defined reports for the selected plug-ins. In addition, the user can select multiple reports and multiple result formats for generating the reports. At least one result format must be selected for generating the reports. Following are the System Report features: System Report Feature Edit Report Description Allows the user to edit the required system report and save as user report. Click Report List tab from the XMS Report Manager page. Select System Report from the Report Type drop-down list. Select the required plug-ins from the Extensions drop-down list. Select the required system reports from the Selection field column. Select the required format for the selected system report. Click Save as button, Edit Report page appears. Make necessary changes in the field s text boxes. Click Advance Filter button, Filter Settings window is displayed. Select the operator from the drop-down list and enter the value in the text box for the required fields. Click Add command button to display the values for the selected fields in the text box and click the required operator buttons ( ) to filter the selected fields.

52 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Click Clear to clear the data in the text box. Click OK button to set the filter for the selected fields. Select the required field from the Add fields, and click to include in the Selected fields. If needed, the user can exclude the required fields from the Selected fields by clicking. Click Save to user report to save the report as User Report successfully. Generate Report Allows the user to generate the required system reports in the desired formats. Click Report List tab from the XMS Report Manager page. Select System Report from the Report Type drop-down list. Select the required plug-ins from the Extensions drop-down list. Select the required system reports from the Selection field column. Select the required format for the selected system report. Click Generate button, Device Selection window appears. Select the required tab and select the required device from the Selection field column. Click OK to generate the reports. The generated reports are viewed in Generated Report tab or click List > Result List. Select the required result from the Selection field column and click Preview to view the generated reports in the browser or click Download button to download the report in a particular location. Delete Generated Report Schedule Report Allows the user to delete the generated reports. Select the required report from the Selection field column under Generated Report tab and click Delete to delete the selected system reports successfully. Allows the user to schedule a selected system report from the list of reports. Click Report List tab from the XMS Report Manager page. Select System Report from the Report Type drop-down list. Select the required plug-ins from the Extensions drop-down list. Select the required system reports from the Selection field column.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 53 Select the required format for the selected system report. Click Schedule > New Schedule, Schedule Report page is displayed. Make necessary changes in the field s text boxes and click the required tabs ( monthly or yearly basis. ) to schedule a report on daily or weekly or Click Set, a Choose Email Destinations window is displayed. For more information, see Choose Email Destinations.... Choose the required Email from Add field column and click OK. An Email address will be automatically populated in the Email text box. Click Next button, Device Selection window appears. Select the required device from the Selection field column. Click OK to schedule the reports. The scheduled reports are viewed under Scheduler tab or click Schedule > Schedule List. Edit Scheduled Report Allows the user to make necessary changes in the scheduled system reports. Click Scheduler tab from the XMS Report Manager page. Delete Report Scheduled Select the required scheduled report from the Selection field column and click Edit. An Edit Schedule page is displayed. Make necessary changes and click Next button. A Device Selection window appears. Select the required device from the Selection field column. Click OK to save the changes successfully, and viewed under Scheduler tab or click Schedule > Schedule List. Allows the user to delete the unwanted scheduled system reports. Select the required schedule report from the Selection field column under Scheduler tab. Click Delete to delete the selected scheduled reports successfully.

54 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Following are the User Report features: User Feature Add Report Edit Report Delete Report Report Description Allows the user to add a new user report. Click Report List tab from the XMS Report Manager page. Select User Report from the Report Type drop-down list. Click Add button, New Report page is displayed. Provide necessary details in the field s text boxes and select the required plugins from the Extension drop-down list. Click Advance Filter button, Filter Settings window is displayed. Make necessary filter settings for the fields. Click OK button to set the filter for the selected fields. Select the required field from the Add fields button, and click to include in the Selected fields. If needed, the user can exclude the required fields from the Selected fields by clicking. Click Next to add a report successfully. Allows the user to make necessary changes in the required user reports. Click Report List tab from the XMS Report Manager page. Select User Report from the Report Type drop-down list. Select the required plug-ins from the Extensions drop-down list. Select the required user reports from the Selection field column. Click Edit button, Edit Report page is displayed. Make necessary changes in the fields. Click Advance Filter button to make the necessary changes in the filter settings. Include or exclude the required fields by clicking and. Click Save to save the changes successfully. Allows the user to delete the unwanted user reports. Click Report List tab from the XMS Report Manager page. Select User Report from the Report Type drop-down list.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 55 Select the required plug-ins from the Extensions drop-down list. Select the required user reports from the Selection field column. Click Delete button, a Confirmation message appears. Click Yes to delete the selected user reports successfully. Generate Report Allows the user to generate the required user reports in the desired formats. Click Report List tab from the XMS Report Manager page. Select User Report from the Report Type drop-down list. Select the required plug-ins from the Extensions drop-down list. Select the required user reports from the Selection field column. Click Generate button, Device Selection window appears. Select the required tab and select the required devices from the Selection field column. Click OK to generate the reports. The generated reports are viewed in Results tab or click List > Result List. Select the required user report from the Selection field column and click Preview to view the generated reports in the browser or click Download button to download the report in a particular location. Schedule Report Allows the user to schedule the required user reports. Click Report List tab from the XMS Report Manager page. Select User Report from the Report Type drop-down list. Select the required plug-ins from the Extensions drop-down list. Select the required user reports from the Selection field column. Click Schedule > New Schedule, Schedule Report page is displayed. Make necessary changes in the field s text boxes and click the required tabs ( monthly or yearly basis. ) to schedule a report on daily or weekly or Click Next button, Device Selection window appears. Select the required device from the Selection field column. Click OK to schedule the user reports. The scheduled user reports are viewed under Scheduler tab or click Schedule > Schedule List.

56 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Edit Scheduled Report Allows the user to make necessary changes for the scheduled user reports. Click Scheduler tab from the XMS Report Manager page. Delete Report Scheduled Select the required scheduled report from the Selection field column and click Edit. An Edit Schedule page is displayed. Make necessary changes and click Next button. A Device Selection window appears. Select the required device from the Selection field column. Click OK to save the changes successfully, and viewed under Scheduler tab or click Schedule > Schedule List. Allows the user to delete the unwanted scheduled user reports. Select the required schedule report from the Selection field column under Scheduler tab and click Delete to delete the selected scheduled reports successfully.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 57 Click XMS Tools > Launch Report Manager to launch report manager from XMS as shown in the following screenshot. List of Reports Top Banner Menu Bar Actions Figure 40: Report Manager

58 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Retrieving XMS Server Events An event is any significant occurrence in the system or in a program that requires the users to be notified or an entry is added to a log. Therefore, event logs help the user to identify and diagnose the source of current system problems, predict potential system problems and records the activities performed by the XMS Server. XMS has its own event logging mechanism that helps end user to identify the problems on the managed devices. XMS does not log any events from the managed devices in this section. List of possible events are available in the Appendix: Event Logs. To retrieve XMS server events: 1. Click XMS Tools > XMS Event Log, an XMS Server Events window is displayed as shown in the following screenshot. Figure 41: XMS Server Events

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 59 Field Description Fields Timestamp Node or IP Component and Event Type Event Data Severity Description Time at which the event is generated. Represents the node or IP associated with the event. Represents the major component that logged the event, such as, Base, HX, CX and DX. Represents the type of event that is logged in. Represents any extra data associated with an event. This may include any additional text information that is specific to the event, such as a user name. Measures the impact of the defect on the overall operation of the events. They are Unknown, Good / Normal, Warning, Critical, Non Recoverable and Information. Pagination Description Icon Description Moves to the first page Moves to the previous page Moves to the next page Moves to the last page 2. Click Set Filter button, a Set Filter Options window is displayed to set the filtering option for the event components. a. Select All or required component to filter from the Component drop-down list. If the component is selected, then the fields under Event Source and Cause will be enabled. b. Select All or required reason and cause from Primary Reason, Secondary Reason and Generic Cause drop-down lists. c. Select All or required severity for the event source from the Severity drop-down list. d. Click Set Filter to set the filter for the selected event source or click Clear Filter to clear the set filter. 3. 4. Click to select start date and click Retrieve by Date to retrieve a record date wise. Click Retrieve All to retrieve all the records and the count is displayed in Total Records.

60 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Managing Global Database XMS application manages global database by periodically taking a backup of the databases. These data are placed in a backup file. If needed, the user can download a file or delete a file to recover space. User can view the databases using PG Admin tool. To download: http://www.pgadmin.org/ To download database backup file: 1. 2. 3. 4. Click XMS Tools > XMS Database Management, a Global Database Management screen appears. Click Download, a Confirmation message appears. Click Yes and select a location to download a backup file and click Save or click No to return to the previous screen. Click OK to download the backup file successfully. To delete database backup file: 1. 2. Click Delete in Global Database Management screen, a Confirmation message appears. Click Yes to delete the database backup file successfully or No to return to the previous screen.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 61 Downloading XMS Logs In XMS, the user can download the logs that contain Access log, Error log and XMS log. XMS Logs This XMS core log file keeps track of XMS core processing like database access, command execution, etc. Access Log This is an access log for httpd server, which records all the requests processed by the httpd server. The information s stored in the access log can be used to analyze for producing useful statistics. Error Log This is an error log for httpd server, which is the most important log file and is the place, where Apache httpd will send diagnostic information and record any errors that encounter in processing the requests. It is the first place to look, when a problem occurs with the operation of the server or starting the server, because it contains details of what went wrong and how to fix it. The format of an error log is relatively free form and descriptive. However, there is certain information that is contained in most of the error log entries. For example, here is a typical message. [Fri Jan 22 10:43:02 2010] [notice] Parent: Created child process 2424 A wide variety of different messages can appear in the error log. Error log entries dealing with particular requests have corresponding entries in the access log. 1. 2. Click XMS Tools > Download XMS Logs, a window is displayed to download the logs. Select a required location to download the logs and click Save to complete the download operation successfully.

62 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Messaging Actions XMS allows the user to perform the following messaging actions: Restart Messaging Stop Messaging Restart Messaging Restart Messaging action restarts the messaging system in the message console. During this action, the system will be reset that is clear the fault status and reset the timestamp retrieval to zero. 1. Click XMS Tools > Restart Messaging as shown in the screenshot below. Figure 42: Restart Messaging 2. Check the Auto Scroll checkbox to scroll the messages displayed in the message console. 3. Click Clear Console Entries button to clear the message entries displayed in the message console. 4. 5. Click Copy to clipboard button to copy the entries to clipboard. Click Add/Edit Filter button to add or edit filters. This opens a Messaging Console window as shown in the screenshot.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 63 Figure 43: Messaging Console - Add/Edit Filter 6. 7. Select the required filters from the grids Filter by Source and Filter by Severity. Click Close and Set Filter to save the selected filters and return to the previous page. 8. Click Clear Filter button to clear the filters to default. Stop Messaging Stop Messaging action stops displaying the numerous real time updates like adding new devices to the list, removing ignored devices, health status and connectivity status of the device and so on in the message console. To stop displaying the messages in the message console, click XMS Tools > Stop Messaging.

64 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Managing License Chapter 8 For every product, the customer is facilitated with a limited number of devices (up to three devices) for evaluating the product. When customer wants to manage more number of devices for the plug-ins, he/she has to purchase the license for the same. It is also possible to set unlimited number of OEM devices based on the agreement. Allocate IP License After activating the license key successfully, customer can manage the purchased number of devices. Follow the steps below to allocate IP licenses to your license account: 1. Click XMS Tools > Manage Licenses > Allocate IPs. This opens an Allocate IP Licenses window as shown in the screenshot below. Figure 44: Allocate IP Licenses

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 65 2. 3. 4. 5. 6. 7. In Step 1, select the desired plug-in from plug-in list including HX In-Band Management, CX- AMT Management and DX Dash Management. In Step 2, select the IP from the grid by enabling check box under Allocate field (OR) click Select All IPs option to select all IPs. Click Allocate Selected button to allocate the license to the IP. To remove the license from an IP, click Deallocate Selected button. The Ignored field displays the ignored status of the IPs. Click Save to save the settings successfully. Add New License Removing a license for an IP will result in the loss of all historical data for that IP. Follow the steps given below to add a new license: Click XMS Tools > Manage Licenses > Add New License. This opens an Add New License window as shown in the screenshot below. To activate the license through online: Figure 45: Add New License 1. 2. 3. 4. Select the Internet button from Step 1. From Step 2, enter the purchase details. Enter the name of the purchaser in the Name text box. This value can differ from the name given at the time of purchase. Enter the name of the organization in the Organization text box. This value can differ from the organization name given at the time of purchase.

66 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 5. 6. Enter the email address of the purchaser in the Email text box. This value must have the same email address given at the time of purchase. Enter the Product Key in the text box. Product key will be alphanumeric separated by hyphen. 7. Click Activate license to activate the product license through online. To activate the license through offline, phone or other media: 1. 2. 3. 4. 5. 6. Select the Offline/Phone/Other Media radio button from Step 1. From Step 2, enter the purchase details. Enter the name of the purchaser in the Name text box. This value can differ from the name given at the time of purchase. Enter the name of the organization in the Organization text box. This value can differ from the organization name given at the time of purchase. Enter the email address of the purchaser in the Email text box. This value must have the same email address given at the time of purchase. Enter the Product Key in the text box. Product key will be alphanumeric separated by hyphen. 7. From Step 3, click Get Client Information button to download the client info zip file. A related screenshot is shown below.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 67 Figure 46: Add New License - Get Client Information 8. After downloading the zip file, send it to the AMI sales team. 9. AMI sales team will send an activation file to the purchaser s mail id. 10. Click Browse to select the activation file that has been saved to your local folder. 11. Click Upload to upload the activation file.

68 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Device List Operation Chapter 9 In XMS, various operations are performed on the device list. The device list includes the following: Node Management Groups - includes management devices IP Management Groups - includes list of discovered IPs Device Options - includes tooltip and button labels for the devices Messaging Console Options - includes the options to control messaging console Category Summaries includes the statistical summary of the Nodes within each category. A sample screenshot is shown below. A B C D E F G Figure 47: Device List Layout A. Node Management Group, B. Device Options, C. Navigation Pane, D. IP Management Group, E. Node Distribution Status, F. Category Summary, G. Messaging Console Group

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 69 Node Management Group Node Management Group consists of In-Band Management Devices, AMT Management Devices and Dash Management Devices. On clicking any one of the managed devices in the Node Management Group, a list of node manageable devices appears. To manage a device, select a manageable device. This opens Node Manageability page. For more information on how to manage a selected device type, refer XMS HX, XMS CX and XMS DX.

70 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Device Options The user can perform the following device options: Figure 48: Device Options Command Bar Buttons Pop-up Menu Add New Device Description Allows you to add node manageability by selecting either an IP address to scan or from the list of supported types. To know more about adding a new device, refer Adding Node by IP, Device or Manageability under XMS-In- Band Management (HX), Adding Node by IP, Device or Manageability under XMS AMT Management (CX) and Adding Node by IP, Device or Manageability under XMS Dash Management (DX). Open Discovery Settings Allows you to configure discovery ranges. List Options Allows you to enable or disable, 1. Device summary tooltip 2. Button labels on command bar Refresh the Device List Refreshes and reloads the device list.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 71 Messaging Console Options Messaging Console allows the user to control messaging actions. For information on how to use the options in messaging console, refer Messaging Actions.

72 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Category Summaries The Category Summaries shows a statistical breakdown of the nodes inside each category, including the total number of detected nodes, and the health status of the nodes. The health status of the device is displayed in the following table. Health Icon Health Status Description Good Warning Critical Non- Recoverable Status Pending Offline Update Device s overall health status is in good state. Device s overall health status is in warning state. Device s overall health status is in critical state. Device s overall health status is in non-recovery state. Device s overall health status is in unknown state. Device is offline. Device is undergoing upgrade process. Click Select this Category from any one of nodes in the Category Summaries window, a Node List window appears as shown in the screenshot below. The Node List window is highlighted in red, whereas the Node Manageability window is highlighted in green.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 73 Figure 49: Node List From the Node List window, the user can check the health status of the devices. In addition, a tooltip appears where the user can view the status of the health icon by placing the cursor on an icon.

74 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite IP Management Group The IP Management group shows all the detected IP addresses and their detected protocols. Click IP Management grid, a Discovered IP List window appears as shown in the screenshot below. Figure 50: IP Management

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 75 Figure 51: Discovered IP list The Discovered IP List shows the list of all discovered IPs with their supported manageability and authentication status. The list will be filled with new entries as they are discovered. It may take several minutes for authentication to take place after an IP has been added.

76 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite Use the controls below to launch Discovery settings, Authentication Manager, or change the Ignored status of an IP. Button Options Description Allows the user to create Global Users. For more information on how to set Global Users, refer Global Authentication Manager. Allows the user to create an IP specific authenticated user. Allows the user to reset the authentication flag for the selected IPs. Allows the user to allocate the license to the selected IPs. Allows the user to dispatch Wake-On-LAN command for the selected IPs. Adds an IP address to allow the server to discover the associated devices. Allows the user to set ignore state for the selected IPs. Allows the user to undo the ignore state for the selected IPs. IP Address Protocols such as AMT, Windows OS Manageability Status Indicates the list of available IP addresses. Indicates the detected protocols such as AMT, Windows OS, and Linux OS that are currently installed. Indicates the current manageability status of the IP. For a device to be considered managed, at least one protocol must authenticate successfully. If any IPs are ignored, their status will be reflected here as well.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 77 The manageability status of the detected IPs is displayed on the left-hand bottom side of the page. Button Options Description Indicates the devices that support at least a single manageability. Indicates the devices that cannot authenticate or support any protocol. Indicates the devices that are ignored. Indicates the devices that are not licensed.

78 MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite About XMS View XMS Information Chapter 10 In About XMS, details about the version information of XMS GUI and Server components are provided. Click About > XMS Information. A screenshot is shown below. Figure 52: XMS Information To copy the information to clipboard, click Copy to Clipboard.

MegaRAC XMS Client Management Suite User Guide MegaRAC XMS Client Management Suite 79 Generate Debug Report To generate Debug report, click Generate Debug Report. This opens a Generate Debug Report dialog as shown in the screenshot below. Figure 53: Generate Debug Report Select the required options from the dialog and click Generate Report to Clipboard to generate the debug report to a clipboard.

80 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) XMS-In-Band Management (HX) Introduction Chapter 11 XMS- In-Band Management is a management solution to monitor the health of remote operating systems as a pluggable component of MegaRAC XMS. The plug-in is installable in Linux and Windows operating system. H stands for Host, as the plug-in monitors and reports the health and performance of operating system and applications present in the system. In-Band Management will provide web interface that is compatible with common browsers like IE and Firefox. The web interface will be secured through authentication and encryption. XMS-HX is a remote control tool intended primarily for Administrators and Help Desk personnel. The application helps the Administrators to retrieve the information of a discovered device from remote. This is possible only when the system has internet connection, TCP/IP or a Local Area Network. The user can control hardware devices such as servers, desktops and laptops and software across the network. Following are the features provided by XMS-HX: Server Summary Power Management Event Log Management Alert management BIOS Update Management Remote Control Management

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 81 In-Band Management Configuration Chapter 12 In-Band Management facilitates the user with options for configuring an application for various features according to the user needs and identifying the attributes of the product to meet the purpose of an end user. This helps the user to use an application easily and effectively. Various feature configurations are as follows: Managing Global Authentication Configuring Power Control Configuring Remote Desktop Adding Single Device Setting Global User Account Managing BIOS Update Managing BIOS Settings Configuring Health Thresholds

82 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Managing Global Authentication Global Authentication Manager allows the user to configure global user accounts for In-Band management plug-in type. In the Global Authentication Manager, the user can create, edit and delete a global user account depending on the manageability type. To configure global user accounts, follow the steps given below: 1. Click XMS Options > Global Authentication Manager (or) Click IP Management > Set Global Users; displays the Global Authentication Manager dialog as shown in the screenshot below. Figure 54: Global Authentication Manager 2. Select Windows OS from the Manageability Type column in Step 1 to add global authentication for windows device. (Or) Select Linux OS in Step 1 to add global authentication for Linux device. A screenshot is given below.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 83 Figure 55: Choose Manageability Type 3. Select an entry from Global User/Account Name field and click Edit button to edit a global user under Step 2. A screenshot is given below.

84 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Figure 56: Configure Settings - Global User 4. Enter the user credentials in the User Name, Domain and Password fields under Step 3. 5. Click Save to add the global user successfully. This opens a Success pop-up. Click OK to return to the previous screen. 6. Select an entry from Global User/Account Name field and click Delete button to delete a global user under Step 2. This opens a Success pop-up. Click OK to return to the previous screen. 7. Click Close to return back to the Home screen.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 85 Viewing In-Band Management Page To view IP-Management page, follow the steps given below: 1. After logging into XMS, click Windows from the left-hand side of the Node Management page as shown in the screenshot below. Figure 57: Main - Node Management Page 2. This opens a Node Manageability window, as shown in the screenshot below. Select the required device(s) from the Node List and click Manage Windows from the Manageability Types in selected Nodes grid. (OR) Click Manage Linux from the Manageability Types in selected Nodes grid.

86 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Figure 58: Node Manageability 3. This opens In-Band Management Devices (Windows) window, as shown in the screenshot below. Figure 59: In-Band Management Page A B A Device List; B Menu Window

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 87 Configuring Power Control Allows the user to control the power of the managed devices using the web interface from anywhere in the network. This module allows the user to perform various actions like Reboot and Shutdown. Reboot Reboot the devices. Shutdown Shuts down the devices. Figure 60: Power Control 1. Select either Reboot or Shutdown from the Set All Actions to: drop-down list or from the Command drop-down list and click Issue Commands to perform the operation. Reboot- Restart the device. Shutdown - System is shutdown.

88 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Configuring Remote Desktop Allows the user to manage the remote desktop of the managed device using web interface from anywhere in the network. 1. Click Tools > Remote Desktop, a Remote Desktop screen appears as displayed in the subsequent screenshot. Figure 61: Remote Desktop 2. Click Start Remote Desktop button to perform the remote desktop operation. This action opens the Remote Desktop Settings dialog box as displayed in the subsequent screenshot. Figure 62: Remote Desktop Settings 3. Click ActiveX Interface option to perform the remote desktop operation by using Internet Explorer and selecting the windows device.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 89 ActiveX Interface option will be enabled only in Internet Explorer. 4. 5. Select the desired resolution from the Choose screen resolution drop-down list. (Or), select VNC Interface to perform remote desktop operation. Windows device launches through VNC Interface only if VNC server is installed in target machine. 6. 7. Enter the Password in respective text box if password is set in the client machine. Click Connect to perform the remote desktop operation successfully.

90 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Adding Node by IP, Device or Manageability Apart from discovering the devices through IP range, refer Discovery Configuration, In-Band Management plug-in also has a feature to add a single device, where the user can provide IP address and credentials for the specific device. If the credentials are authenticated, then the device will be a part of the discovered devices under OS Hosts (Windows Group or Linux Group). Following are the steps to add a new device: 1. Click icon in the left corner of node management tab, an Add Node Device or Manageability dialog is displayed as shown in the screenshot below. Figure 63: Add Node Device or Manageability... 2. Click Add Node(s) by IP and enter an IP address in the IP Address text field. Click Add to allow the server to discover the node. The status of the node will be displayed in the IP Management tab. (OR)

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 91 3. Click Add Node by Device or Manageability Type and select Windows-In-Band Management from the drop-down list to add windows device. 4. Click Add; An Add Windows Operating System dialog is displayed. 5. Enter the IP Address of the device in the IP Address text box. 6. Enter the name of the user in the User Name text field. 7. Enter the domain name in the Domain (required for Windows) text field. 8. Enter the user password in the Password text field. 9. Click Submit to add a node successfully and is listed in the device list under Windows group. Configuring Monitoring Settings Monitoring agents monitors the status of the managed devices in a regular interval. In- Band Management uses multiple such monitoring daemons to monitor different manageable attributes of the devices. This provides flexibility to the administrator in terms of frequency of data collection. In addition, administrators can pause any of the monitoring agents, depending on their management needs and controls agents that are running in the background. Daemons: Daemons Entity Monitor Asset Monitor BIOS Update Monitor Description Monitors manageable devices and collect statistical data, monitors processes and services chosen. Collects the hardware information of devices that are discovered Takes care of BIOS update schedules To edit the monitoring settings: 1. Click Plugins > In-Band Management > Configuration > Monitoring Settings, an In-Band Management Configuration dialog box appears as displayed in the subsequent screenshot.

92 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Figure 64: Monitoring Settings 2. Edit the configuration settings for Entity Monitor, Asset Monitor and BIOS Update Monitor. The value in seconds can be either entered in the Polling Interval (sec) field or incremented/decremented using numeric stepper as per requirement. Default polling interval is set here. For example, if the user doesn t want the Asset Monitor to run once in a while, instead the Asset Monitor polling interval can be updated to a higher level. 3. Click Pause to stop the action temporarily and then click Resume to resume the action. 4. Click Save to save the settings. A prompt message Save all settings? appears. Click Yes. A success message appears if the settings are saved successfully. 5. Click Close to exit the Device Plug-in Configuration screen and return to the previous screen.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 93 Configuring Health Thresholds The XMS In-Band Management allows the user to configure the overall health of device. It is determined by the collective status of several properties. These properties are shown in the Health Thresholds tab that indicates the current minimum and maximum values (read-only) as well as the warning and critical threshold values. XMS In-Band Management extension uses these threshold values to determine the overall health status of the managed device. These threshold parameters can be configured for Good/Warning/Critical health states. XMS determine the worst state among these threshold value calculations as the overall health state of the managed device. XMS In-Band Management extension supports following health thresholds. Parameter Threshold Description CPU Load Health state calculated based on the CPU load percentage Memory Load Health state calculated based on the memory usage load percentage Network Load Health state calculated based on the network load percentage Partition Load Health state calculated based on the disk usage load percentage Process CPU load Health state calculated based on the CPU load of the process that has been selected for monitoring Process Memory Load Health state calculated based on the Memory load of the process that has been selected for monitoring 1. Click Plugins > In-Band Management > Configuration, an In-Band Management Configuration dialog is displayed as shown in the following screenshot.

94 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 2. Select Health Thresholds tab. Figure 65: Health Threshold 3. Click on the Warning column for the required module and enter the warning percentage or use numeric stepper to increase or decrease the value. 4. Click on the Critical column for the required module and enter the critical percentage or use numeric stepper to increase or decrease the value. 5. Check the option Enabled. 6. Click Save.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 95 BIOS Update Management A computer's Basic Input-Output System (BIOS) is embedded software on a motherboard that will control attached hardware. It provides an operating system with information about hardware, and is designed to support a specific range of components. The BIOS itself is typically an EEPROM, or Electronically Erasable Programmable Read-Only Memory, that is programmed with "firmware" and has the ability to save small amounts of information specific to user configurations. BIOS components are often soldered to the motherboard and therefore not serviceable by the user. Still some of these can be inserted into a socket, allowing its replacement. All BIOS components are serviceable via a firmware update that is known as "flashing". This process is known as "BIOS Update". BIOS Update management helps in updating BIOS firmware images remotely to the manageable devices. This module has features like BIOS Image Repository, Scheduled BIOS Update and Update History. Also provides an option to perform automatic remote BIOS update for multiple host devices. 1. Click Tools > Maintenance > Bios Update (or) click Plugins > In-Band Management > BIOS Update Management to update the BIOS of the selected device. A screenshot is shown below. Figure 66: BIOS Update

96 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Device Status displays the following information. Field Device Update Start Update End Update Status Description Indicates which device is undergoing bios update. Start time of the update process. End time of the update process. Displays the status of the update. 2. Click Open BIOS Update Management to update the BIOS for the selected device. A screenshot is shown below. Figure 67: BIOS Update Management

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 97 3. Click Image Management to upload the required iso images to the image repository. A screenshot is shown below. Figure 68: Image Management 4. Click Upload to upload the BIOS image. A screenshot is shown below. Figure 69: File Uploader 5. Click Browse to select the required BIOS image that includes valid file extensions like iso, rom, 1M, 2M, 4M, 8M and zip. XMS-HX uses DOS file system to update BIOS. So, file name of the tools, image or any other file should follow DOS file naming conventions. File Name should be DOS recognizable format i.e. 8.3 format. File Name should not contain special characters like hyphen (-), dollar ($), etc. File Name should not contain spaces.

98 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Additional Support for BIOS Update For updating BIOS, an iso file is required. An iso file must contain the following. BIOS image Tools to flash the image Commands Without zip file, an iso is only readable, whereas with the introduction of zip file support, write operation can also be performed. There are certain rules for creating zip file. They are as follows. Zip file s root folder must contain batch file with all command lines included. Commands in the batch file must have DOS commands/tools only. Create RAM disk using Q:\ to handle write operation. Without creating, ram disk "Q:\". The command fpt.exe /gbe /d LANgbe.bin fails, since iso is readable. To perform write operation, redirection is required, for which write operation has to be done inside "Q:\". For example, fpt.exe /gbe /d Q:\LANgbe.bin. 6. Click Upload for uploading the image file. 7. Select the required Image Name and click Delete to delete the selected image. The user is allowed to delete any uploaded image, unless the schedule process is not initiated. 8. Click Schedule and Status tab and click Create to create a new schedule. A screenshot is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 99 Figure 70: Create or Edit a Schedule 9. Select all or required device to update from Step 1. 10. Select the image file from the Step 2 drop-down list. 11. Select either Start immediately to start the update process immediately (or) Start at specific time to choose the specific date and time from Step 3. Click to choose the date. 12. Click Save to save the entered details. A screenshot is shown below.

100 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Figure 71: BIOS Update Scheduled 13. Select the required schedule and click Edit to edit the settings. The user is allowed to edit, unless the schedule process is not initiated. 14. Click the required schedule entry from the Schedules to view the schedule device status. 15. Select the required schedule and click Delete to delete the selected schedule. 16. Once the devices are scheduled, the device schedule status will be displayed in the BIOS Update page. 17. Click Update History tab from the BIOS Update Management screen to view the history of BIOS update for the device.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 101 Figure 72: Update History Field Description Field Device Image Start End Result Description Displays the device that has undergone bios update. Displays the BIO image file. Start time of the update process. End time of the update process. Displays the status of the update. 18. Click Refresh to refresh the current page. 19. Click Clear Log to clear the BIOS update logs.

102 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) XMS Tools Configuring Email Alerts Chapter 13 In- Band Management allows the user to configure Email Alerts for overall health and platform event traps. This Email alert is for alerting the user with an Email whenever the health status of the device changes. Following are the steps for health email alert: 1. Click XMS Tools > XMS Alerting, an XMS Alert Settings dialog is displayed. By default, Alerts tab is selected. Figure 73: Configure Email Alerts

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 103 Field Description Fields Device IP Address Health Threshold Email Destinations Description Displays the IP address of the selected device The IP address of the device Severity that is set for the alerts Email address to which an alert has to be sent 2. Select In Band Management Devices tab. 3. Select Health Alerts tab to configure health alerts. To add or reconfigure health alert: a. Click Add or Reconfigure button, an Add Health Email Alert dialog box is displayed. b. Choose the required devices to monitor from Step 1 or check the Selected All checkbox to select all the devices. c. Enable the checkboxes for alert Trigger (Good, Warning, Critical) from Step 2. d. Click Set button to select the Email destinations from Step 3. A Choose Email Destinations dialog is displayed. For more information on how to choose the Email destinations, refer To add Email group. e. Choose the required Email address and groups by selecting the checkbox from Add field column. f. Click OK to add the selected Email addresses automatically in the Choose email destination(s) text box. g. Enable Append to existing destinations checkbox to append the new Email destinations to the existing Email destinations or disable this checkbox to remove the already existing Email destinations and replace with the new Email destinations. h. Click Save to add health alert successfully. i. Click OK to save the operation successfully.

104 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) To edit health alert: a. Select the required health alerts from the Health Alerts grid and click Edit Destinations button. An Edit Health Email Alert dialog is displayed. b. Click Set button to select the Email destinations. A Choose Email Destinations dialog is displayed. For more information on how to choose the Email destinations, refer To add Email group. c. Choose the required Email address and groups by selecting the checkbox from Add field column. d. Click OK, the Email addresses will be automatically populated in the Edit Health Email Alert text box. e. Click Save to save the changes successfully. f. Click OK to save the operation successfully. To delete health alert: a. Select the required health alerts from the Health Alerts grid and click Delete button. A success message is displayed. b. Click OK to delete the selected health alerts successfully.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 105 Retrieving Event Log Information An event is any significant occurrence in the system or in a program that requires the users to be notified or an entry is added to a log. Therefore, event logs help the user to identify and diagnose the source of current system problems, predict potential system problems and records the activities performed by the XMS Server. To see the list of events for this extension see Appendix: Event Logs section below. To retrieve XMS event log: 1. Click XMS Tools > XMS Event Log to retrieve the server events as shown in the screenshot below. Figure 74: XMS Server Events

106 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Field Description Fields Timestamp Node or IP Component and Event Type Event Data Description Time at which the event is generated Represents the device associated with the event Represents the major component that logged the event, such as In-band Management Represents the source of the event, which is created by a combination of defined reason codes and sub codes. Reason Code: Parameters that are monitored by each plug-ins Reason Sub-Code: Special parameter of a particular code. For more details, see Event Logs. Severity Measures the impact of the defect on the overall operation of the events. For more details, see Event Logs. Pagination Description Icon Description Moves to the first page Moves to the previous page Moves to the next page Moves to the last page 2. Click Set Filter button to set the filtering option for the event components as shown in the screenshot below.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 107 Figure 75: Set Filter Options a. Select All or In- Band Management to filter the required records from the Component dropdown list. If the component is selected, then the fields under Event Source and Cause will be enabled. b. Select All or required reason and cause from Primary Reason, Secondary Reason and Generic Cause drop-down lists. c. Select All or required severity for the event source from the Severity drop-down list. d. Click Set Filter to set the filter for the selected event source or click Clear Filter to clear the set filter. 3. Click to select start date and click Retrieve by Date to retrieve a record date wise. 4. Click Retrieve All to retrieve all the records and the count is displayed in Total Records. Manageability Using Scripts Script Manager is a very useful tool provided as a part of MegaRAC XMS that allows the end user to script any management operation on the managed devices. Also provides a rich set of feature that allows an Administrator to monitor and manage the deployed servers using management scripts. For more information on various script actions like Add, Edit Properties, Delete, Upload, Schedule Add, Schedule Remove, Schedule Result and Schedule List, refer Manageability Using Scripts. Click XMS Tools > Launch Script Manager, an XMS Script Manager window will be opened in a browser.

108 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) To edit a code for a script: Figure 76: XMS Script Manager 1. User can edit code for a required script from the script list using API Help. Figure 77: Edit Code 2. Select the required script from the list of scripts and click Script > Edit Code or click button, a Script Editor window is displayed.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 109 3. Click API Help in the Script Editor window, a Script Manager Documentation is opened in a browser. This contains PHP class libraries and functions, where the user can manipulate and extend server functionality. A sample screenshot for Script Manager Documentation is shown below. Figure 78: Script Manager Documentation 4. Click Show Arguments to view the arguments used in the script. The Name and Type of Argument is displayed. To add a new argument, click the Add button. Enter the name of the argument in the Name text box and select the string type from the Type drop-down list. Click button to delete the argument. The argument will be either of the following types: String Int Float Boolean Password Email Date 5. Click Reload to reload the script. To execute a script: User can execute a selected script from the script list 1. Select the script and click Execute button or click Script > Execute from the menu.

110 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 2. In the Execution Arguments dialog, provide the arguments in the respective fields for the selected script. 3. Click Continue to display the execution result in the output window.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 111 XMS Reports Framework Report Manager is a framework that allows users to create various type of reports based on the data available in the back end database. The reports include from simple computer information to a complex system statistics in a graph. Reports can be generated either in tabular data or in graphical format. It is a very useful tool provided as a part of MegaRAC XMS, which provides data information for the user. Report Manager provides a rich set of feature that allows the user to configure and export the report results to the report file. The report file supports various formats like HTML, XML, PDF and spreadsheet (CSV). The reports generated using Report Manager is independent of plug-ins. There are two types of reports. They are as follows. System Report - Generates pre-defined reports for the selected plug-ins. In addition, the user can select multiple reports and multiple result formats for generating the reports. At least one result format must be selected for generating the reports. User Report - Generates user-defined reports for the selected plug-ins. In addition, the user can select multiple reports and multiple result formats for generating the reports. At least one result format must be selected for generating the reports. Click XMS Tools > Launch Report Manager, an XMS Report Manager window will be opened in a browser. For more information on various system report actions like Edit Report, Generate Report, Delete Report, Schedule Report, Edit Scheduled Report and Delete Scheduled Report, refer XMS Reports Framework.

112 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) General Information Chapter 14 In-Band Management, the user can get general information of the selected devices. A detailed description of the general information available is explained in detail. General Summary The general information or the summary of properties of the selected device(s) is displayed in this page. To open the General Summary page, click Information > General Summary. The General Information, Operating System Information and Overall Health Status of the selected devices are displayed. The fields of General Summary page is described in the following table. Field Description General Information Model Manufacturer IP Address MAC Address Host Name BIOS Version The product name that a manufacturer gives to a computer The name of the organization responsible for producing the physical element The IP Address of the selected device The Media Access Control (MAC) address of the network adapter. A MAC address is assigned by the manufacturer to uniquely identify the network adapter The label by which the object is known The version of BIOS Operating System Information Name Version Build Number Serial number Name of Operating system installed The version number of the operating system The build number of an operating system The serial identification number of the operating system

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 113 Domain The name of the domain to which the computer belongs. Note that if the computer is not part of a domain, then the name of the workgroup is returned Overall Status: Overall health state of a managed device is determined from the configurable health threshold parameters. The health thresholds include CPU Load, Memory Load, Disk Partition Load, Network Load, Monitored process, SNMP Traps received, etc. The worst state of the health calculation is set as overall health status of the managed device. Health State Displays the health state of the selected server to be any one of the following Good Warning Critical Non-recoverable Unknown XMS Event Log Opens XMS Events Page

114 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Software Inventory Process List Information Process List is used to view the list of processes currently running. The user can also kill the unwanted processes remotely and can select one or more process to be monitored by In-Band Management. If any of the monitored process gets killed, XMS will set a health status to critical and send as an alert, if alert destination is configured for critical health status. 1. Click Information > Software Inventory > Process List to view the process information such as Process ID, Process Name, User Name, Priority, Memory Usage (MB), and CPU Percentage of the selected device as shown in the following screenshot. Figure 79: Process List

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 115 Field Description Field Device Process ID Process Name Priority Memory Usage(MB) CPU Percent Kill Process Process Load Status Liveliness Description Identifier of the selected device for which the process list is shown. Process Identifier Name of the process. Priority of the process. Amount of page file space that a process is using currently. Percentage of elapsed time that all of the threads of this process used the processor to execute instructions. The process for the selected device will be killed. The status of the process load that indicates Good or Warning, or Critical. Represents the existence of the health constraint such as process liveliness. 2. Click Clear Selections to remove the selected processes. 3. Click Add to Monitored List to add the selected process in the Monitored Process Entries grid. 4. Click Remove from Monitored List to remove the process from the list. Service List Information Service List is used to display the services that are available for the selected host device and its state will also be displayed. Like process monitoring, the user can also select the services to be monitored and XMS will alert, when a monitored service gets killed or stopped. If the services in the monitored list are stopped, then the XMS will try to start the service. If it is unable to start the service, then the health status will be changed and an alert will be sent to the configured users. Click Information > Software Inventory > Service List to view the service information such as Service Name, Service ID, Start Name, Log On As, Start Mode and State of the selected device. A screenshot is shown below.

116 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Field Description Figure 80: Service List Field Device Service Display Name Log On As Start Mode State Start/Stop Description Identifier of the selected device for which the service list is shown. Unique identifier of the service that provides an indication of the functionality that is managed. Display name of the service. Account name under which a service runs. Depending on the service type, the account name may be in the form of Domain Name\ Username. Start mode of the Windows base service. Current state of the base service. The service for the selected device can be started or stopped.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 117 Package Information Package Information provides the software s installed in the selected device(s). The device name and the package name are listed in this section. Click Information > Software Inventory > Package Information to view the installed package information. Field Description Field Description Device Package Name Identifier of the selected device for which the package information is shown. Name of the packages or software that are installed in the selected device.

118 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Service Pack Information Service pack information provides the list of system-wide update, fixes and/or enhancements applied to the current operating system for the selected device. This information will be available for Windows devices only. Click Information > Software Inventory > Service Pack Information to view the installed package information. Field Description Field Description Device Package Name Comments Date Hot Fix ID Identifier of the selected device for which service pack information is shown Name of the packages installed in the selected device Brief description of the package Date of installation Identifier of the package

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 119 Hardware Inventory System Information The System information for the selected device is displayed in this page. The system information includes common Computer system parameters and BIOS parameters retrieved from the managed device. Click Information > Hardware Inventory > System to view the system information of the selected device. The fields of System Information page is described in the following table. Field Description Field Description System Information Model Manufacturer System Architecture UUID The product name that a manufacturer gives to a computer The name of the organization responsible for producing the physical element The architecture of the operating system UUID Universally unique identifier (UUID) for this product. A UUID is a 128 bit identifier that is guaranteed to be different from other generated UUIDs. If a UUID is not available, a UUID of all zeros is used Bios Information Manufacturer Version Release Date The name of the organization responsible for producing the physical element The version number of the BIOS The release date of the BIOS

120 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Motherboard Information The motherboard information of the selected device(s) is displayed in Motherboard Information page. Click Information > Hardware Inventory > Motherboard to view the memory information of the selected device. The fields of Motherboard Information page is described in the following table. Field Description Field Manufacturer Product Version Serial Number Asset Tag Replaceable Description The name of the motherboard manufacturer The product name The version number of the motherboard The serial number of the motherboard The asset tag string of the motherboard The status (true, false or unknown) whether the motherboard is replaceable or not Processor Information The Processor information for the selected device is displayed in this page. This is the CPU Information of the selected device to determine the kind of processor that is installed in a computer. It is also possible to determine if the processor is single core or multi core. Click Information > Hardware Inventory > Processor to view the system information of the selected device. The fields of Processor Information page is described in the following table.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 121 Field Description Field Device Manufacturer Model Name Cores Speed/Max (MHz) L2 Cache (KB) Status Description The name of the device The name of the processor manufacturer The name of the processor The number of Logical Processor The maximum speed of the processor, in MHz The current size of the installed cache memory in KB The current status of the object Memory Information The memory slot or RAM information for the selected devices is displayed in this page. Click Information > Hardware Inventory > Memory to view the memory information of the selected device. The fields of Memory Information page is described in the following table. Field Description Field Description Device Slot Size(GB) Speed (MHz) Type Form Factor Asset Tag Information of the selected device, which includes device IP address and number of slots. Slot id of the physical memory array. Maximum memory size (in GB) installable for this particular memory array. Speed of the physical memory in nanoseconds. Type of physical memory. Memory module form factor Displays the asset tag

122 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) PCI Information The PCI (Peripheral Component Interconnect) information for the selected device is displayed in this page. XMS gives PCI card description (basically card name). This includes gigabyte Ethernet card, RAID card, sound card, video card, etc. XMS does not show the type of card specifically. XMS supports all kind of PCI cards, both internal and external. XMS gathers PCI information from OS as follows. For Windows: By enumerating WMI classes such as Win32_PnpSigneddriver and Win32_SystemSlot. For Linux: Using lspci command. Click Information > Hardware Inventory > PCI to view the PCI information of the selected device. The fields of PCI Information page is described in the following table. Field Description Field Description Device PCI Device Description Identifier of the selected device for which the PCI information is shown. The list contains both internal and external PCI devices connected to the base board. Disks Information This page displays the physical disk information for the selected devices. Click Information > Hardware Inventory > Disks to view the Disk information of the selected device. The fields of Disks Information page is described in the following table.

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 123 Field Description Device Field Logical Disk File system Logical Disk Total (GB) Logical Disk Free (GB) Logical Disk Used (GB) Description Information of the selected device, which includes device IP address, disk name, disk ID and total capacity of the disk. Logical partition of the disk. Indicates the type of the file system. Ratio of the total space available on the logical disk. Ratio of the free space available on the logical disk unit to the total usable space provided by the selected logical disk drive. Ratio of the used space available on the logical disk unit to the total space provided by the selected logical disk drive. USB Information The USB information for the selected device is displayed in this page. The USB information includes details of the connected USB devices and the corresponding port details for the selected host. Click Information > Hardware Inventory > USB to view the USB information of the selected device. The fields of USB Information page is described in the following table. Field Description Field Device Port ID Port Status Description Description Identifier of the device. Port ID for the selected device. Status of the port. Brief description of the USB device.

124 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Statistics Disk Statistics The disk statistics of the selected device is displayed in this page. Disk Statistics can be used to measure the drive's performance. The statistics run constantly in the background, thereby providing real-time information about the condition of the hard drive /disk. Click Information > Statistics > Disk Statistics to view the disk statistics information of the selected device. The fields of Disk Statistics page is described in the following table. Field Description Field Description Device Disk ID Read Rate(bytes/sec) Write Rate(bytes/sec) Load (%) Information of the selected device, which includes device IP address, disk name, disk ID and total capacity of the disk. Identifier of Disk Number of bytes read from the disk per sec Number of bytes written in the disk per sec Memory used in the logical disk in percentage

MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) 125 Memory Statistics The memory statistics of the selected device is displayed in this page. Click Information > Statistics > Memory Statistics to view the memory usage information of the selected device. The fields of Memory Statistics page is described in the following table. Field Description Device Field Total Size (MB) Available Size Description Information of the selected device, which includes device IP address. Total size of the physical memory. Amount of physical memory available to processes running on the computer, in megabytes. Load (%) Load (%) = (Available / Total) * 100 Where Total = Total size of physical memory Available = Amount of physical memory in bytes available to the processes running on the computer.

126 MegaRAC XMS Client Management Suite User Guide XMS-In-Band Management (HX) Network Statistics The network statistics for the selected device is displayed in this page. Click Information > Statistics > Network Statistics to view the network statistics information of the selected device. The fields of Network Statistics page is described in the following table. Field Description Field Description Device Network ID Send Bytes Receive Bytes Load(%) Information of the selected device, which includes device IP address. Network ID of the selected device. Number of bytes transferred on the network interface. Number of bytes received on the network interface. Load % = ( (8.0 * ( bytes_sent + bytes_recvd ) ) / ( band_width)) where band_width = estimation of the interface's current bandwidth in bits per second (bps). Processor Statistics The processor statistics for the selected device is displayed in this page. Click Information > Statistics > Processor Statistics to view the processor statistics information of the selected device. The fields of Processor Statistics page is described in the following table. Field Description Field Description Device Processor Load (%) Information of the selected device, which includes device IP address. Unique identifier of the processor. Processor information that describes the processor features. For an x86 class CPU, the field format depends on the processor support of the CPUID instruction. Percentage of time that the processor is executing a non-idle thread. This property was designed as a primary indicator of processor activity.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 127 XMS-AMT Management (CX) Introduction Chapter 15 XMS-CX is a AMT Management solution offered to monitor and manage Intel Active Management Technology (AMT) devices remotely, as a pluggable component of MegaRAC XMS installable in Windows operating system. Intel AMT is hardware-based technology for managing and securing out-ofband devices remotely. Currently, Intel AMT is available in the devices with Intel vpro technology. CX stands for Client, as the plug-in provides Client Band management for the AMT devices in the network, where the System Administrators monitor hardware assets, perform power control operations, configure alerts and SOL, schedule BIOS firmware updates and manage network security for the AMT devices remotely. When using AMT, it provides complete out of band remote management of the system, including when the system is in power off or when the operating system is not loaded. XMS-CX uses industry standard protocols and completely provides remote manageability for the managed devices. MegaRAC XMS provides a browser agnostic and intuitive web interface that allows an Administrator to manage the devices using standard web browser. In addition, MegaRAC XMS also supports DMTF standards and SNMP for remote manageability. It is a remote control tool intended primarily for Administrators and Help Desk personnel. This helps the Administrators to retrieve the information of the discovered devices from remote, and control the device such as shutdown, bios update etc. This is possible only when the system has internet connection, TCP/IP or Local Area Network.

128 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) XMS-AMT Management Configuration Chapter 16 XMS-AMT Management is a XMS plug-in with a base framework providing all management infrastructures and CX provides device specific management features for the AMT devices. It also provides a rich set of features from simple System Summary to complex BIOS upgrade. Following are the features in XMS-CX: Features Host Discovery Hardware Inventory Power Control Management Media Redirection SOL Redirection BIOS Update Management Network Security Description Scouts the network for manageable AMT systems and presents in intuitive web interface. The liveliness of the systems is also monitored and presented to the end user. Discovered AMT devices are grouped under AMT category. Hardware Inventory collects, stores and analyzes information about computer s hardware assets. The hardware assets include Baseboard, AMT, Memory, System, vpro and Processor. Allows the user to Power On/Off/Reset/Power Cycle Reset the managed systems using CX from anywhere in the network. User can also set boot priority options for power on/reset. XMS-CX allows the user to set power policy for the managed devices. Intel AMT offers a powerful feature that helps in bare metal recovery situations. It emulates a virtual IDE drive to the managed system and allows a remote user to map a disk image to be presented as a local drive to the managed system. CX uses this feature of AMT to provide IDE Redirection, which can be used for several applications including remote troubleshooting/installation. Allows the console input/output of an Intel AMT system to be redirected to the XMS-CX. SOL can be used to diagnose or modify the BIOS settings of an AMT enabled system. Administrators have a need to update BIOS in mobile and desktop systems that they manage, when a new BIOS firmware is available. Whereas performing BIOS Update on all the managed systems remotely is a difficult task. XMS-CX provides an option to remotely update BIOS for multiple client systems. In addition, the user can schedule the BIOS Update remotely. XMS-CX provides Network Security feature that enables the management console applications to unleash the power of proactive management in the local network

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 129 Management Audit Log Monitoring Event Log Monitoring Alerting KVM Redirection and enable the user to perform security and manageability functions such as setting security policies from remote. Audit log provides an additional level of security as all the administrator actions is logged. XMS-CX collects audit logs from the managed system s AMT and presents them in a unified manner. XMS-CX manages the events logged by all the managed devices. These logs are presented in an aggregated and paginated way for easier interface. XMS-CX allows users to be alerted for pre-defined traps. The traps will be logged and an Email will be sent to the given email address, which helps the user to respond quickly for any uncommon conditions. XMS-CX allows KVM redirection for the selected AMT device. KVM Viewer helps the users (mainly IT administrators) to remotely view or manage a single AMT device. Configurations Configuration includes configuring the application for various features according to the user needs and identifying the attributes of the product to meet the purpose of an end user. XMS-CX provides information for configuring various features. This helps the user to use the application easily and effectively. Following are the various configurations in XMS-CX: Configuring Discovery Range Managing Global Authentication Adding Node(s) by IP or Add Node by Device or Manageability Configuring Monitoring Settings Refreshing Data Configuring Global User Accounts

130 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Managing Global Authentication Global Authentication Manager allows the user to configure global user accounts for AMT Management plug-in type. In the Global Authentication Manager, the user can create, edit and delete a global user account depending on the manageability type. To configure global user accounts, follow the steps given below: 1. Click XMS Options > Global Authentication Manager; displays the Global Authentication Manager dialog as shown in the screenshot below. Figure 81: Global Authentication Manager 2. Select AMT from the Manageability Type column in Step 1 to add global authentication for AMT devices. A screenshot is given below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 131 Figure 82: Choose Manageability Type 3. Select an entry from Global User/Account Name field and click Edit button to edit a global user under Step 2. A screenshot is given below.

132 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 83: Configure Settings - Global User 4. Enter the user credentials in the User Name, Domain and Password fields under Step 3. 5. Click Save to add the global user successfully. This opens a Success pop-up. Click OK to return to the previous screen. 6. Select an entry from Global User/Account Name field and click Delete button to delete a global user under Step 2. This opens a Success pop-up. Click OK to return to the previous screen. 7. Click Close to return back to the Home screen.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 133 Viewing Client Management Extension Page To view Client Management Extension page, follow the steps given below: 1. After logging into XMS, click AMT from the left-hand side of the Node Management page as shown in the screenshot below. Figure 84: Main - Node Management Page 2. This opens a Node Manageability window, as shown in the screenshot below. Select the required device(s) from the Node List and click Manage AMT from the Manageability Types in selected Nodes grid. (OR), click Select from the Support grid of Client Management.

134 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 85: Node Manageability 3. This opens a Client Management Extension window, as shown in the screenshot below, where A is Device List and B is Menu Window. Figure 86: Client Management Extension Page A B

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 135 Adding Node by IP, Device or Manageability Apart from discovering the devices through IP range, refer Discovery Configuration, AMT Management plug-in also has a feature to add a single device, where the user can provide IP address and credentials for the specific device. If the credentials are authenticated, then the device will be a part of the discovered devices under AMT Group of the Client Management Devices. Following are the steps to add a new device: 1. Click icon in the left corner of node management tab, an Add Node Device or Manageability dialog is displayed as shown in the screenshot below. Figure 87: Add Node Device or Manageability... 2. Click Add Node(s) by IP and enter an IP address in the IP Address text field. Click Add to allow the server to discover the node. The status of the node will be displayed in the IP Management tab. (OR) 3. Click Add Node by Device or Manageability Type and select AMT Device (Client Management Device) from the drop-down list to add an AMT device. A related screenshot is shown below.

136 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 88: Add Node by Device or Manageability Type 4. Click Add; An Add Single Device dialog is displayed as shown in the screenshot below. Figure 89: Add Single Device 5. Enter the IP Address of the device in the IP Address text box. 6. Enter the username in the User Name text field. 7. Enter the domain in the Domain text field.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 137 8. Enter the user password in the Password text field. 9. Click Submit to add a device successfully. The device will be listed in the device list under AMT Device Group. If the entered details are incorrect, a failure message will be displayed as Authentication was not successful. Please try again.

138 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Configuring Monitoring Settings User can configure Monitoring Settings for various daemons. Daemons are programs that run in the background and initiated as background processes. These daemons are configured by setting the polling intervals, which is a period of time where the daemons are in the idle state between the two polling cycles. Depending upon the number of managed devices, each polling cycle may take few minutes to take effect. Daemons: Daemons Device Monitor Event Log Monitor Description Collects the information about the devices that are discovered. Monitors the AMT devices for event logs. In addition, the user can set the status of the daemons to Running or Pause. If the user wants to set any of the daemons to idle state for some time, the pause operation is used. Following are the steps to configure the monitoring settings: 1. Click Plugins > Client Management Extension Configuration > Configuration > Monitoring Settings to edit configuration settings for Device Monitor and Event Log Monitor. A screenshot is shown below. Figure 90: Monitor Settings

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 139 Follow the steps given below for configuring Device Monitor and Event Log Monitor. 1. Select the Polling Interval value in the Polling Cycle Delay (sec) to update the interval as per need. Default polling interval is set here. For example, if the user doesn t want the discovery engine to run many times, instead the discovery polling interval can be updated to a higher level. 8. The lowest and highest limits of Poling cycle delay are 30 sec and 3600 sec respectively. 2. Click Pause to stop the action temporarily and then click Resume to resume the action. 3. Click Save Changes to save the settings or click Close.

140 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Refreshing Data Refresh Settings is used for refreshing the data for the given time interval. A user can set the time interval for updating the live data. In addition, a time interval is set for controlling the hardware data. This helps the user to refresh the data automatically for the set time. Following are the steps to refresh data: 1. Click Plugins > Client Management Extension Configuration > Configuration > Refresh Settings for setting the time interval. A related screenshot is shown below. Figure 91: Refresh Settings 2. 3. 4. Select the time interval for updating the data from Timing Interval (min). The lowest and highest values of the timing interval are 60 min and 600 min respectively. The refreshing value will increase by a step size of 15. For example, if the Timing Interval is set as 60 min, then the refreshing value will increase by 75 min. Click Save Changes to save the entered details.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 141 SNMP Trap Log Monitoring AMT device generates SNMP based events, when some important activities are performed. XMS-CX is registered to log certain kind of SNMP traps, where MegaRAC XMS receives the events and sends SNMP traps to the registered plug-ins. XMS-CX logs the traps and alerts the Administrator for the configured IP address. For more information on SNMP Trap Log Monitoring, refer Retrieving SNMP Trap Log Information.

142 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) XMS Tools Configuring SNMP Trap Alert Chapter 17 A user can configure SNMP trap alert and Email Server. In XMS-CX, SNMP trap alert is configured for receiving SNMP traps, in case if any of the managed devices goes critical. Also, Email Server is configured for sending traps to the given email address or destination IP. This helps the User or Administrator to be alerted for any hazardous situations. SNMP is Simple Network Management Protocol for network management system. It has the ability to send traps, notify the user and helps the Administrator for hazardous situations. Traps contain data packets of the component in the managed system that sends the trap. Traps are generated when the threshold level set by the Administrator exceeds and an alert will be sent to the configured email address or destination IP. Following are the steps to configure SNMP trap alert: 1. Click XMS Tools > XMS Alerting. XMS Alert Settings screen is displayed. 2. Select Client Management Extension Devices tab. A related screenshot is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 143 Figure 92: SNMP Trap Alerts Field Description Field Description Fields Device IP Address Email Destinations Specific Trap Description Description Displays the device type Displays the IP address of the selected device Displays the email address of the respective user to which an alert has to be sent Displays the particular Trap of the selected device Displays the description of the events To add or reconfigure SNMP trap alert: a. Click Add or Reconfigure button, an Add Email Alert dialog is displayed as shown in the screenshot below.

144 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 93: Add Email Alert b. Choose the required devices to monitor from Step 1 (for multiple selection, press ctrl and select) or check the Select All checkbox to select all the devices. c. Select the required traps (for multiple selection, press ctrl and select) or (check the Use All Traps checkbox to select all the Traps) from Step 2. d. Click Set button to select the Email destinations from Step 3. A Choose Email Destinations dialog is displayed.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 145 Figure 94: Choose Email Destinations... e. Click Add More to List button, to add a new email address that is not already available; an Add Email Address dialog is displayed. Figure 95: Add Email Address f. Enter the email address of the recipient in Email Address text box. First Name, Last Name and Description textboxes are optional. g. Click Save button to save the email successfully. The Email address will be automatically displayed in the Add field column of the Choose Email Destinations dialog. h. Choose the required Email addresses or groups by selecting the checkbox from Add field column. i. Click OK to add the selected Email addresses automatically in the Choose email destination(s) text box of the Add Email Alert dialog.

146 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) j. Enable Append to existing destinations checkbox to append the new Email destinations to the existing Email destinations, or disable this checkbox to remove the already existing Email destinations and replace it with the new Email destinations. This is applicable, when the user wants to append the Email destinations to an existing trap. k. Click Save to add trap alert successfully. l. The trap alert and email destination details will be automatically displayed under SNMP Trap Alerts of the XMS Alert Settings dialog. To edit SNMP trap alert: a. Select the required trap alerts from the SNMP Trap Alerts grid and click Edit Destinations button. An Edit Email Alert dialog is displayed. Figure 96: Edit Email Alert b. Click Set button to select the Email destinations. A Choose Email Destinations dialog is displayed. Choose the required Email addresses and groups by selecting the checkbox from Add field column and click OK to add the selected Email addresses automatically in the text box of the Edit Email Alert dialog. (OR ) This option is required if email address is not available already) Click Add More to List button, an Add Email Address dialog is displayed. Enter the email address of the recipient in Email Address text box. First Name, Last Name and Description textboxes are optional. Click Save button to save the email successfully. The Email address will be automatically displayed in the Add field column of the Choose Email Destinations dialog. Choose the required Email addresses and groups by selecting the checkbox from Add field column.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 147 Click OK to add the selected Email addresses automatically in the text box of the Edit Email Alert dialog. c. Click Save to save the changes successfully. d. The edited email alert details will be automatically displayed under SNMP Trap Alerts of the XMS Alert Settings dialog. To delete SNMP trap alert: a. Select all or required trap alerts from the SNMP Trap Alerts grid and click Delete button to delete the SNMP trap alerts successfully. A pop-up message is displayed. b. Click OK to close the pop-up message and return back to the previous screen. A sample screenshot for SNMP Trap Alerts is shown below. Figure 97: SNMP Trap Alerts

148 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Retrieving SNMP Trap Log Information An SNMP Trap is a message sent to the XMS that is initiated by a network element. In XMS, SNMP Trap logs are used to view the PET that is received from the AMT devices. Field Description Field Description Enterprise Agent Address Specific Trap Description Timestamp Read Status Enterprise ID IP address of the device, which generates the trap Trap ID for which the entry is logged Description of the trap Time at which the trap is received Shows the status of the trap that is whether the trap is read or not To retrieve SNMP trap logs: 1. Click XMS Tools > XMS SNMP Trap Log, a SNMP Trap Log dialog is displayed as shown in the screenshot below. Figure 98: SNMP Trap Log 2. Select Client Management Extension Traps tab.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 149 3. 4. 5. 6. 7. Click date field from the Start Date and click Retrieve by Date to retrieve a record for the selected start date. Click Retrieve All button to retrieve all the records and is displayed in the grid. To add email alert, click Add Email Alert button, a Choose Email Destination dialog is displayed. For more information on how to add destination Email to the traps in the grid, refer To add Email group. Click Mark Read button to mark the status of the read events. Click Clear Log button to clear the SNMP logs that are recorded.

150 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Manageability Using Scripts Script Manager is a very useful tool provided as a part of MegaRAC XMS that allows the end user to script any management operation on the managed devices. Also provides a rich set of feature that allows an Administrator to monitor and manage the deployed servers using management scripts. For more information on various script actions like Add, Edit Properties, Delete, Upload, Schedule Add, Schedule Remove, Schedule Result and Schedule List, refer Manageability Using Scripts. Click XMS Tools > Launch Script Manager, an XMS Script Manager window will be opened in a browser. To edit a code for a script: User can edit code for a required script from the script list using API Help. 1. Select the required script from the list of scripts and click Script > Edit Code or click button, a Script Editor window is displayed as shown in the screenshot below. Figure 99: Script Editor 2. Click API Help in the Script Editor window, Script Manager Documentation is opened in a browser, where the user can view the data structures and data fields. With the help of this, the user can alter the code using Edit Code button. A sample screenshot for Script Manager Documentation is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 151 Figure 100: Script Manager Documentation 3. Click Show Arguments to view the arguments used in the script. The Name and Type of Argument is displayed. To add a new argument, click the Add button. Enter the name of the argument in the Name text box and select the string type from the Type drop-down list. Click button to delete the argument. The argument will be either of the following types: String Int Float Boolean Password Email Date 4. Click Reload to reload the script.

152 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) To execute a script: User can execute a selected script from the script list 1. Click XMS Tools in the right side corner of the XMS window and select Launch Script Manager option to open the Script Manager window. A related screenshot is displayed below. Figure 101: Launch Script Manager 2. Select the script and then click Execute button (OR) click Script > Execute from the menu. A related screenshot is displayed below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 153 Figure 102: Script Manager 3. Clicking Execute option opens Execution Arguments dialog box as displayed in the subsequent screenshot. Figure 103: Execution Arguments Users can be enabled to receive the execution result as email if the email server is configured in the Alert Destination Manager window, or else the execution result of the selected script will be displayed only in the output window.

154 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) To configure email server in the Alerts Destination window: a. Click XMS Options in the right side corner of the XMS window and then select Alerts Destination option to open Alerts Destinations Manager window. b. Click Email Server tab in the Alert Destinations Manager window as displayed in the subsequent screenshot. Figure 104: Email Server tab c. Click Edit button to open the Add or Edit Email Server dialog box. d. Enter the Server IP or Name in the respective fields of the Add or Edit Email Server dialog box, and then enter any credentials if necessary. e. Click the Save button to configure the email server. 4. Enter the single IP (or) multiple IPs and email id in the respective fields of Execution Arguments dialog box. A related screenshot is displayed below. Figure 105: Multiple Device_ips Multiple IPs can be separated by comma in the device IPs text field.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 155 4. Click Continue button to display the execution result of the selected script in the output window.

156 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) XMS Reports Framework Report Manager is a framework that allows users to create various type of reports based on the data available in the back end database. The reports include from simple computer information to a complex system statistics in a graph. Reports can be generated either in tabular data or in graphical format. It is a very useful tool provided as a part of MegaRAC XMS, which provides data information for the user. Report Manager provides a rich set of feature that allows the user to configure and export the report results to the report file. The report file supports various formats like HTML, XML, PDF and spreadsheet (CSV). The reports generated using Report Manager is independent of plug-ins. There are two types of reports. They are as follows. System Report - Generates pre-defined reports for the selected plug-ins. At least one result format must be selected for generating the reports. User Report - Generates user-defined reports for the selected plug-ins. At least one result format must be selected for generating the reports. Click XMS Tools > Launch Report Manager, an XMS Report Manager window will be opened in a browser. For more information on various system report actions like Edit Report, Generate Report, Delete Report, Schedule Report, Edit Scheduled Report and Delete Scheduled Report, refer XMS Reports Framework.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 157 Chapter 18 General Information In AMT Management, the user can get general information of the selected devices. A detailed description of the general information available is explained in detail. User can view the various information details for the selected managed device. This includes General Host Summary Hardware Inventory Logs AMT General Summary The general summary of the selected AMT device is displayed in AMT General Summary page as shown in the screenshot below. Figure 106: AMT General Summary To open the AMT General Summary page, click Information > General Summary. The General Information and Overall Health Status of the selected devices are displayed.

158 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) The fields of AMT General Summary page are described in the following table. Field Description General Information Model Manufacturer IP Address MAC Address Host Name BIOS Version Last Update Time The product name that a manufacturer gives to a computer The OEM name responsible for producing the physical element The IP Address of the selected device The Media Access Control (MAC) address of the network adapter. A MAC address is assigned by the manufacturer to uniquely identify the network adapter The name of the computer The version of BIOS The day, date and time of last update Overall Status Health State Displays the health state of the selected server to be any one of the following Good Warning Critical Non-recoverable Unknown Traps Received If the status is Warning or Critical, the respective reason(s) will be displayed. XMS Event Log SNMP Trap Log Opens XMS Events Page Opens SNMP Trap Log Page

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 159 Hardware Inventory Information Hardware Inventory collects and analyzes information about computer s hardware assets. The hardware assets include AMT Baseboard Memory Processor System vpro Multiple systems selection is possible.

160 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) AMT Information User can view the AMT summary information for the selected devices. This includes the following details: AMT Version Structure Version TLS AMT Network IDE-R SOL Extended Data To open AMT, click Information > Hardware Inventory > AMT; displays the AMT Information page as shown in the screenshot below. Here multiple device selection is possible. Figure 107: AMT Information

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 161 Field Description Field Description General AMT Version Structure Version TLS Enabled AMT Enabled IDE-R Enabled SOL Enabled Network Enabled Extended Data Version number of the AMT machine Structure version for the selected device Displays whether TLS is enabled or disabled Displays whether AMT is enabled or disabled Displays whether IDE-R is enabled or disabled Displays whether SOL is enabled or disabled Displays whether network is enabled or disabled Data can be extended for future use OEM Capabilities 1 IDE Redirection Serial Over LAN BIOS Reflash BIOS Boot Into Setup Screen BIOS Pause Before Booting OS BIOS Boot From Floppy Device BIOS Boot From CD Device Reserved Space is Occupied Indicates whether IDE Redirection is supported or not Indicates whether Serial Over LAN is supported or not Indicates whether BIOS Reflash is supported or not Indicates whether the BIOS boot into the setup screen is supported or not Indicates whether BIOS pause before booting the operating system is supported or not Indicates that the BIOS boots up from the Floppy device Indicates that the BIOS boots up from the CD device Indicates that the reserved space is occupied OEM Capabilities 2 VT52 (Basic monochrome) 2nd Byte of OEM capabilities (Terminal Emulation) Bit 0:3- Specifies the type of terminal to use by the remote console, when

162 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) redirecting the BIOS screens. Possible values are as follows. 1 VT52 (Basic monochrome) 2 VT100+ (Adds function keys F5 to F14) 3 VT-UTF8 4 PC-ANSI 5 and higher reserved for future definitions

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 163 Baseboard Information Baseboard is the central printed circuit board in many modern computers and holds many components of the system providing connectors for other peripherals. User can view the Baseboard Information for the selected AMT devices. Baseboard information includes manufacturer and product details. To open Baseboard information, Click Information > Hardware Inventory > Baseboard; displays the Baseboard Information page in the screenshot below. Figure 108: Baseboard Information The following fields are available in the Baseboard Information: Field Description Model Manufacturer Tag Replaceable Name of the system product. Name of the system manufacturer. Tag number of the asset. Indicates whether the Base Board is replaceable or not.

164 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Memory Information User can view the memory slot information for the selected AMT devices. This includes size, type, speed and manufacturer details of the memory for the selected AMT device. To open the Memory Information, click Information > Hardware Inventory > Memory; displays the Memory Information page in the screenshot below. Figure 109: Memory Information

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 165 The following fields are available in the Memory Information page. Field Device Slot Size Speed (MHz) Manufacturer Type Form Factor Asset Tag Serial Number Part Number Description Name of the selected AMT device Slot id of the physical memory array Memory size of the AMT device Displays the speed of the memory for the selected device Name of the manufacturer Displays the type of memory used by the device Indicates the Form Factor of the AMT device Tag number of the asset Serial number of the AMT device Part number of the AMT device

166 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Processor Information Processor is a primary element carrying out the functions of the computer or other processing device. It carries out each instruction of the program in sequence to perform the basic arithmetical, logical, and input/output operations of the system. User can view the Processor Information for the selected AMT devices. This includes manufacturer and status details of the processor. Click Information > Hardware Inventory > Processor to open the Processor Information page as shown in the screenshot below. Figure 110: Processor Information The following fields are available in the Processor Information page. Field Device Manufacturer Model Name Speed (MHz) Max Speed (MHz) Upgrade Method Role Status CPU Family Description Name of the selected AMT device Name of the processor manufacturer Model name of the processor Speed of the processor Maximum speed of the processor Indicates the method for upgrading the device A free form string that describes the role of the processor. For example, "Central Processor" or "Math Processor". Indicates the status of the processor, whether enabled or disabled. Family name of the processor

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 167 System Information XMS-CX allows the user to view the Summary of system information, BIOS information and features available for the selected AMT devices. To open the System Information page, click Information > Hardware Inventory > System; displays the subsequent page as shown in the screenshot. Figure 111: System Information

168 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) The following fields are available in the System Information page. Field Description System Information Model Manufacturer Platform GUID Name of the system product Name of the system manufacturer Globally Unique Identifier for the system's package BIOS Information Manufacturer Version Release Date Name of the BIOS manufacturer Version number of the BIOS BIOS release date The supporting features like PCI Support, PnP Support, Upgradeable BIOS, BIOS Shadowing Allowed, ESCD Support, Boot from CD, and EDD Specification Support are shown to the user. This BIOS feature varies depending upon the selected device.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 169 vpro vpro is a set of system hardware feature, management features and security technologies that allows remote access to the managed device that includes monitoring, maintenance, and management independent of the state of the operating system or power state of the device. XMS-CX allows the user to view the summary of vpro for the selected devices. To view vpro, click Information > Hardware Inventory > vpro. A related screenshot is shown below. Figure 112: vpro Information

170 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) The following fields are available in the vpro page. Field Description General Structure Version Structure Identifier Reserved The Name property uniquely identifies the Service and provides an indication of the functionality that is managed A unique identifier for the structure type 4 bytes reserved for future expansion. Bits 0:31 Reserved. Set to 0 by default. CPU Capabilities CPU Reserved VMX State SMX State LT/TXT LT/TXT State VT-x VT-x State The PCI base class code read from the device's PCI configuration space. Displays the state of Virtual Machine Extensions Displays the state of Safer Mode Extensions Trusted Execution Technology will provide a hardware-based security foundation that will help enable greater levels of protection for information stored, processed and exchanged on the PC. The icon displays, whether the technology is capable or incapable. Displays whether the state of Trusted Execution Technology is enabled or disabled Allows guest software to run at its intended privilege level. The icon displays, whether it is capable or incapable. Displays whether the state of VT-x is enabled or disabled MCH Capabilities MCH Reserved Function Number of PCI Device Device Number of PCI Device BUS Number of PCI Device Device ID Number Number of bits reserved for future expansion. Displays the function Number of PCI Device Displays the device number of PCI Device Displays the BUS number of PCI Device Identifier of the device

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 171 VT-d This is an environment model that shares hardware resources using I/O virtualization. Displays whether it is capable or not VT-d State TXT Displays whether it is enabled or disabled Trusted Execution Technology (Intel TXT) is a hardware extension to some of Intel's microprocessors and respective chipsets, intended to provide computer users or system providers with a higher level of trust and control over computer systems. Displays whether it is capable or not TXT State Displays whether it is enabled or disabled ICH Capabilities ICH Reserved Function Number of PCI Device Device Number of PCI Device BUS Number of PCI Device Device ID Number Number of bits reserved for future expansion Displays the function Number of PCI Device Displays the device number of PCI Device Displays the BUS number of PCI Device Identifier of the device ME Capabilities ME Reserved ME FW Version ME Enabled Intel QST FW Intel ASF FW Number of bits reserved for future expansion. Firmware version of the Management Engine Displays whether the Management Engine is enabled or disabled Quiet System Technology (Intel QST) monitors an embedded thermal sensor. The maximum operating limit when monitoring this thermal sensor is TCONTROL. For the Intel ICH9 family this value has been defined as 101 C. This value must be programmed into the appropriate fields of Intel QST as the maximum sensor temperature for operation of the Intel ICH9 family. Alert Standard Format is a DMTF standard for remote monitoring, management and control of computer systems in both OS-present and OS-absent environments. These technologies are primarily focused on minimizing on-site I/T maintenance, maximizing system availability and performance to the local user.

172 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Intel AMT FW Active Management Technology (Intel AMT) is a silicon-resident management mechanism for remote discovery, healing, and protection of computing systems. It provides the basis for software solutions to address key manageability issues, improving the efficiency of remote management and asset inventory functionality in third-party management software, safeguarding functionality of critical agents from operating system (OS) failure, power loss, and intentional or inadvertent client removal. TPM Capabilities TPM Reserved Version of TCG spec TPM on Board ME Enabled Number of bits reserved for future expansion. Current version of the Trusted Computing Group (TCG) Specification Displays whether TPM on Board is supported or not Displays whether ME is enabled or disabled BIOS Capabilities BIOS Reserved Highest version supported by BIOS BIOS support VT-x in BIOS setup screen BIOS support VT-d in BIOS setup screen BIOS support TXT in BIOS setup screen BIOS support TPM in BIOS setup screen BIOS support ME in BIOS setup screen BIOS support VA extensions SPI Flash has Platform Data region reserved Number of bits reserved for future expansion. Displays the highest version supported by BIOS. Displays whether the VT-x in BIOS setup screen is editable or not Displays whether the VT-d in BIOS setup screen is editable or not Displays whether the TXT in BIOS setup screen is editable or not Displays whether the TPM in BIOS setup screen is editable or not Displays whether the ME in BIOS setup screen is editable or not Indicates the BIOS support for VA extensions Displays whether the SPI Flash has Platform Data region is reserved or not. Network Device Function Number of the PCI Displays the function number of the PCI device

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 173 Device Device Number of PCI Device BUS Number of PCI Device Device ID Number Reserved for wired NIC Reserved for wireless NIC Displays the device number of the PCI device Displays the BUS number of the PCI device Identifier of the device Number of bits reserved for wired NIC. Number of bits reserved for wireless NIC.

174 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Log Information An event is any significant occurrence in the system or in a program that requires users to be notified, or an entry added to a log. There are two types of Logs and are listed below. Audit Log Event Log

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 175 Audit Log Information An Audit log is a sequence of audit records. Auditing allows administrators to configure the AMT device to record AMT administrative activity. Security being one of the major concerns on any management solution, audit log provides an additional level of security as all the administrator actions is logged. Audit records typically result from the activities performed by the Administrator on the managed devices. CX collects the audit logs from managed system s AMT and presents them in a unified manner. 1. Select the required devices and click Information > Logs > Audit Log. A related screenshot is shown below. Multiple device selection is possible. Figure 113: Audit Log

176 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) The following fields are present in the Audit Log page. Field Initiator Address Event Timestamp Action Description Monitors the activities performed on Intel AMT systems by Users and Administrators (HTTP Digest username, Kerberos SID, Local). IP address of the device from which the request has been received. Description of an audit log record. Time of event occurred. Click icon to display the Audit Log Information pop-up window. Click icon to display the Audit Log Policies pop-up window. In the popup window, click to maximize the window. Click icon to clear Audit Log records for the selected device. 2. Click Configure Policies to configure audit log policies for the selected device. A screenshot is shown below. Figure 114: Configure Policy 3. 4. Set the state of the policy to be either Enabled or Disabled or Critical from the Audit Log Policies label. A success message is displayed and the status of Audit Log policies will be changed. Click Audit Log to return back to the previous screen.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 177 5. Click Save to save the configured audit log policies. On selecting multiple devices, the state of the audit log policy for the devices is unknown to the user, whereas the user can configure the required audit log policies for multiple devices at a time, instead of configuring for each device.

178 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Event Log An event is any significant occurrence in the system or in a program that requires the users to be notified, or an entry is added to a log. The Event Log Service records application, security, and system events in Event Viewer. With the event logs in Event Log page, the user can obtain information about system hardware, system components, and can monitor security events on a local or remote computer. An event log helps the user to identify and diagnose the source of current system problems and predict potential system problems. To open Event Log, follow the steps below: 1. Click Information > Logs > Event Log. An Event Log window appears as displayed in the subsequent screenshot. Figure 115: Event Log

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 179 The following fields are available in the Event Log page. Fields Device Event Time Description Severity Description Name of the selected AMT device Time at which the event is generated Describes the event Measures the impact of the defect on the overall operation of the events. They are Warning, Monitor and so on. 2. 3. 4. 5. Select Start Date from the date field and click Retrieve by Date button to retrieve event logs within the specified date. Click Retrieve All to retrieve all the event logs. Select the required date from the Upto the Date icon and click Clear DB Log to clear the events till a particular date in XMS database. Click Clear Device Log button to clear the events in the AMT device.

180 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Device Configuration Chapter 19 XMS-CX allows the user to configure alerts for events, frame policies for network security and enable remote redirection for the selected AMT devices. Alert configuration is used to notify an Administrator. User can choose to log the events to CX. Configuring Alerts To configure email alerts, the user has to enable the Send Alert option for the AMT devices. The logged alert events will be sent to the given configured email address or destination IP by enabling Send Alert option. This helps the Administrator to be alerted for any hazardous situations. Also, multiple device selection is possible. 1. Select the required AMT device from the device tree and click Configuration > Event Alerts. An Event Alert Configuration is displayed as shown in the following screenshot. Figure 116: Event Alert Configuration The total number of events for the selected devices is displayed in Total Events.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 181 The following fields are available in the Event Alert Configuration page. Field Events Log Events Send Alert Description Displays list of alert events. Events that are logged are stored in AMT. Send alerts to email id. 2. 3. Enable or disable the required events by choosing either Enabled or Disabled button from the Log Events label. Configure the required events for the alerts by choosing either Enabled or Disabled button from the Send Alert label. 4. For multiple device selection, the current status such as enabled or disabled will be shown as empty. Click Save to set the event alert configuration for the selected devices. Configuring Network Security XMS-CX provides Network Security feature to define and enforce network security policies. This lets the user to unleash the power of proactive management in the local network and enable the user to perform security and manageability functions such as setting security policies from remote. This feature enhances secured communication for the devices on the managed network. Network Security contains two types of policies. This includes Device Policy XMS Policy XMS-CX allows the user to configure network security. This includes Copy - Copying device policy to XMS policy and vice versa Create XMS policy Create XMS filter Delete XMS filter Delete XMS policy and device policy. To configure Network Security, follow the steps given below. 1. Select the required devices from the device tree and click Configuration > Network Security. A related screenshot is shown below.

182 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) For Device Policies List Figure 117: Network Security 1. Click icon in the Device Policies List to view the policy and filter information for the required device. A related screenshot is shown below. Figure 118: Policy Information Policy information displays the following information.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 183 Field Name Precedence Anti Spoofing Filter Default RX Filter Default TX Filter Description Name of the policy for the selected device Displays the priority set for the policy. Anti spoofing uses a transmit filter that checks all the outgoing packets and compares the source IP to the network interface IP address. If the IP addresses do not match, the packets will be dropped. A default Else filter, for both receive and transmit directions is available for catching all the packets. This is not matched to any of the policy filters. A default Else filter, for both receive and transmit directions is available for catching all the packets. This is not matched to any of the policy filters. 2. From the Policy Information dialog, click the required filter under Filters to view the filter information. A related screenshot is shown below. Figure 119: Filter Information Filter information displays the following information. Field Name Direction Profile Log event when matched Type Frame Type Description Name of the filter. Filter direction is transmit or receive Displays types of action like Drop Packets, Allow Packets etc. Event will be logged if the filter is triggered, otherwise event will not be logged. Displays the type of packets. This will be different for Ethernet and IP Filter.

184 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 3. 4. Click icon to close the Filter Information and return back to Policy Information dialog. Click Activate button to activate the policy for the selected device, else click Deactivate button to deactivate the policy. Only one policy can be active for an AMT device. 5. 6. To delete the required policy, select the checkbox from the Select label and click Delete button. Click Filters button to view all the existing filters available for the selected AMT devices as displayed in the below screenshot. Figure 120: Existing Filter Information 5. Choose the required filter from the Select label and click Delete button to delete the filters successfully. Multiple filter deletion is possible. The filter cannot be deleted, when the filter is associated with any of the policies. In order to overcome this situation, first delete the policy and then the filter. Existing Filter displays the following information. Field Filters Direction and Profile Type Log Event Select Description Name of the filter. Displays whether the filter is transmitted or received and types of action like Drop Packets, Pass Thru etc. Displays the type of packets. Event is logged or not, when true. Select the checkboxes to delete the filters.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 185 6. Click icon to close the Filters dialog and return back to Network Security screen. 7. Select the required policies and click Copy to copy the policies to the XMS Policies List that is stored in the XMS database. Policies with same name cannot be added in the XMS Policies List. 8. Choose the required checkbox under Select label and click Delete button to delete the selected policy successfully.

186 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) For XMS Policies List View the XMS Policies List from the Network Security page as shown in the screenshot below. Figure 121: Network Security - XMS Policies List The total number of Device policies is displayed in Total Entries.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 187 To Create a Policy: 1. Click Policy Wizard screenshot. button; a Policy Manager dialog is displayed as shown in the following Figure 122: Policy Manager 2. 3. 4. 5. 6. Enter the name of the policy in Name text field. Enter the value in the precedence text field to set the priority for the policy. From the Anti-spoofing Filter, enable Active checkbox to enable Action count and Action event on match. Enable the required checkbox from the Default RX Filter and Default TX Filter to perform the action for count, drop and event on match. Select the required filters to set a policy from the XMS Filters and click Create button to create a policy successfully. The created policy and its associated filters will be automatically populated the in the XMS Policies List.

188 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) To Create a Filter: 1. 2. Click Policy Wizard button in the XMS Policies List to open Policy Manger dialog. Click Manage Filters button under XMS Filters as shown in above screenshot. A Filters dialog is displayed as shown in the screenshot below. Figure 123: Filters 3. Click Create button, an Add Filters dialog is displayed as shown in the following screenshot.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 189 Figure 124: Add Filters 4. 5. Enter the name of the filter in Name text field. Select the type of packet frame from the Type list. a. If the type is selected as Ethernet Frames, then select the type of Ethernet frames. b. If the type is selected as IPv4 Packets or IPv6 Packets, then enter the IP address of the device in IP Address text field and network address in Network Mask text field. c. If the type is selected as IPv4/UDP Packets or IPv4/TCP Packets, then enter the IP address of the device in IP Address text field, network address in Network Mask text field and select the required port options. If Simple port filter option is selected, then enter Source and Destination in the respective text fields. Whereas if Source port range and Destination port range is selected, then enter From and To in the respective text fields. 6. 7. 8. 9. Select the direction of filter to be either Transmit (Outbound Traffic) or Receive (Inbound Traffic) from the Direction drop-down list. Select the filter profile to be Statistics Pass Thru or Statistics Drop Packets or Rate Limit or Pass Thru or Drop Packets from the Profile drop-down list. Enable the checkbox to create a log entry when the filter is triggered. Click Create button to create the filter successfully and is listed in Filters dialog as shown in the following screenshot.

190 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 125: Filters 10. Choose the required checkbox under Select label and click Delete button to delete the filters successfully. Multiple filter deletion is possible. The filter cannot be deleted, when the filter is associated with any of the policy. In order to overcome this situation, first delete the policy and then the filter. 11. Click icon to close the Filters dialog and return back to Policy Manger dialog. The created filter will be listed under XMS Filters. 12. Click icon from XMS Policies List, present in the Network Security page, to view the policy and filter information of the selected policy. Note that, in XMS Policies, unlimited policies and filters can be created. These policies can be applied to multiple devices as required by the user. A related screenshot is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 191 Figure 126: Policy Information Policy information displays the following information. Field Name Precedence Anti Spoofing Filter Default RX Filter Default TX Filter Description Name of the policy for the selected device Displays the priority set for the policy. Anti Spoofing Filter uses a transmit filter that checks all the outgoing packets and compares the source IP to the network interface IP address. If the IP addresses do not match, the packets will be dropped. Default RX filter is available, when the packets are not matched with any of the policy filters. Default TX filter is available, when the packets are not matched with any of the policy filters. 13. From the Policy Information dialog, click the required filter from the Filters list. A related screenshot is shown below.

192 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 127: Filter Information Filter information displays the following information. Field Description Name Name of the filter. Direction Displays whether the filter is transmitted or received. Profile Display types of action like drop packet, allow packets etc. Log event when Event is logged, when the filter is triggered and is not logged, when matched the filter is not triggered. Type Displays the type of packets. Frame Type Mismatch with device filter list. 14. Click icon to close the Filter Information and return back to Policy Information dialog. 15. Enable all or required checkbox from the Select label and click Copy button to copy the policy to the Device Policies List. 16. Select the checkbox from the Select label and click Delete button to delete the policies successfully. Multiple policy deletion is possible. 17. The total number of XMS policies is displayed in Total Entries.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 193 Configuring SOL and IDE-R XMS-CX allows the user to view the status of SOL and IDE-R for the selected device. 1. Click Configuration > SOL and IDE-R. Here multiple device selection is possible. A related screenshot is shown below. Figure 128: SOL and IDE-R 2. 3. 4. 5. 6. Select Enable or Disable option for the required device from SOL (Listener State), IDE-R (Listener State) and Redirection Port labels to enable or disable the listener status of SOL and IDE-R. Select Enable or Disable option for all the devices from Set all SOL to to set all the SOL to either enable or disable state. Select Enable or Disable option for all the devices from Set all IDE-R to to set all the IDE-R to either enable or disable state. Select Enable or Disable option for all the devices from Set all Redirection Port to to set all the IDE- R to either enable or disable state. Click Save Setting to save the settings successfully.

194 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Configuring User Consent The user consent feature requires the administrator to supply a code, generated by the Intel AMT platform and displayed to the user in the AMT system. This enhances security when sensitive operations are performed. It also allows the local user to grant permission before certain remote actions take place. If Opt-in Configurable from remote IT is disabled in BIOS(MEBx), the value cannot be changed from XMS. 1. Click Configuration > User Consent. Here multiple device selection is possible. A related screenshot is displayed below. Figure 129: User Consent 2. 3. 4. 5. 6. Select KVM option in the Policy State grid to configure User Consent in the KVM redirection for selected IP. Select All option to configure User Consent in all redirection for the selected IP. Select None option to not configure User Consent in any redirection. Select None, KVM or All option from Set All User Consent to: for all selected IPs. Click Save Setting to save the settings successfully. User Consent configuration is supported only in AMT version 6.1 and later.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 195 Chapter 20 Tools XMS-CX has a feature to control the power of the host device, set power policies, and remote redirection. BIOS update is an important feature in XMS-CX, where the user can upgrade the BIOS from remote even when the device is in Power Off state. Configuring Device Power Configuring Power Control Power Control allows the user to change the power state of the managed systems using CX web interface from anywhere in the network. Allows the user to control the power of the managed devices using the web interface from anywhere in the network. This module allows the user to perform various actions like Power On, Power Off, Reset, Normal Boot and Boot from local CD/DVD drive and local hard drive. To configure Power Control, follow the steps below: 1. Select the required device and click Tools > Power Control. A related screenshot is shown below. Multiple device selection is possible.

196 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 130: Power Control The following fields are available in the Power Control page. Field Device Current Status Boot Options Command Description Identifies the device. Status of the device power. Displays Power On or Power Off. Various options for booting the selected device. They are Normal Boot, Boot from local CD/DVD drive and Boot from local hard drive. Various commands are used to Power on, Power Off, Reset or Power Cycle Reset the required device. 2. 3. 4. Select either Power on or Power Off or Reset from the Set all Actions to: drop-down list. This is used for setting the actions for all the devices. Selecting the actions from Command drop-down list is used for setting the actions for individual device. Select either Normal Boot or Boot from local CD/DVD drive or Boot from local hard drive from the Set all Boot options to: drop-down list. This is used for setting the actions for all the devices. Selecting the actions from Boot Options drop-down list is used for setting the actions for individual device. Click Issue Commands to perform the operation. If there is an active redirection session (SOL, IDE-R or KVM), then a power cycle reset or a power off command will be rejected as invalid.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 197 Configuring Power Policy XMS-CX allows the user to set a policy for the power state of the remote managed device A power package defines the power states at which the Intel ME operates. By setting power policies, AMT operation can be controlled. To configure Power Policy, follow the steps below: 1. Select the required device and click Tools > Power Control> Power Policy. Multiple device selection is possible. A related screenshot is shown below. Figure 131: Power Policy The following fields are available in the Power Policy page. Field Device Current Policy Power Policy Description Identifies the device. Current power state policy for the selected device is displayed. Various power state policies for the selected device can be set. 2. 3. Select the required policies from the Set all Policies to: drop-down list. This is used for setting the power status policy for all the devices. Selecting the policy from Power Policy drop-down list is used for setting the policy for individual device. Click Issue Commands to perform the operation.

198 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) IDE-Redirection (IDE-R) Intel AMT offers a powerful feature that helps in bare metal recovery situations. Bare metal recovery is a technique of data recovery and restoration where the backed up data is available, which allows to restore a computer system without any requirements of previously installed software or operating system. Duplicates a virtual IDE drive to the managed system and allows a remote user to map a disk image to be presented as a local drive to the managed system. CX uses this feature to provide IDE redirection, which can be used for several applications including remote troubleshooting. To configure IDE, follow the steps given below: 1. Click Tools > IDE-R. The IDE-R window displays the selected device as shown in the subsequent screenshot below. Figure 132: IDE-R window 2. Select the required device and click Start IDE-R. A Security Warning dialog box appears as displayed in the screenshot below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 199 Figure 133: Security Warning dialog box 3. 4. Select the Always trust content from this publisher checkbox and click Yes in the Security Warning dialog box to avoid this dialog box from appearing again. Select the I accept the risk and want to run this application checkbox and click Run in the next Security Warning dialog box. A related screenshot is displayed below. Figure 134: Security Warning dialog box - Run 5. Clicking Run opens a Media Redirection window as displayed in the subsequent screenshot.

200 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 135: Media Redirection 6. 7. Under Step 1, Redirected CD/DVD Drive, with the following source checkbox is selected by default. This step ensures that the CD/DVD drive is selected as the media device. Click Use an ISO file and click Browse to choose an ISO file, (or) click Use Physical Drive to choose the drive from drop-down list. A related screenshot is displayed below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 201 Figure 136: Media device CD/DVD Drive Use Physical Drive option will be enabled only when physical drive is available in the system, where IDE-R application is launched. 8. 9. Select the Redirected Floppy Drive, with the following source checkbox to choose the media device as redirected floppy drive. Click Use an IMG file to choose the IMG file by clicking Browse, (or) click Use Physical Drive to select the drive from drop-down list. A related screenshot is displayed below.

202 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 137: Media device - Floppy Drive The Use Physical Drive option will be enabled only if the floppy drive is available in the system, where the IDE-R application is launched. 10. Select the Redirected CD/DVD Drive, with the following source checkbox and Redirected Floppy Drive, with the following source checkbox to select both sources. A related screenshot is displayed below

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 203 Figure 138: Media Redirection Drives Use Physical Drive option will be enabled only when physical drive is available in the system, where IDE-R application is launched. 11. Under Step 2, click Redirect Now to redirect the image selected in Step 1 without resetting the devices. A related screenshot is displayed below. Figure 139: Redirect Now

204 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) The virtual drive will be exposed as a logical drive on all targets. The user needs to scan hardware changes in the device manager of the system, if the Intel Virtual CD/Floppy ATA device is not available in the system. 12. Or, click Reboot target systems and redirect to reset the system after redirection from Step 1. A related screenshot is displayed below. Figure 140: Reboot target systems and redirect IDE-R application ensures that the Intel Virtual CD/Floppy ATA device is available in the system. To perform boot operation, follow the steps given below: XMS-CX allows the user to perform boot operation for the system. The system will be reset and booted from the selected redirected source, when the start redirection button is clicked. a. Select the Boot To check box under the Reboot target systems and redirect and choose Redirected CD/DVD Drive/ISO Image from the drop-down list. A related screenshot is displayed below. Figure 141: Boot To - ISO Image IDE-R application ensures that the Intel Virtual CD/Floppy ATA device is available in the system. b. Or, select Redirected Floppy Drive/IMG File from the Boot To drop-down list as displayed in the subsequent screenshot.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 205 Figure 142: Boot To - IMG File 13. Under Step 3, click Start Redirection button to start redirection for all IPs as displayed in the subsequent screenshot. Figure 143: Start Redirection 14. Clicking Start Redirection changes the XMS AMT Media Redirection window as displayed in the subsequent screenshot only if the source is selected as Redirected CD/DVD Drive.

206 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 144: Media Redirection - Redirected CD/DVD 15. Or, XMS AMT Media Redirection window appears as displayed in the subsequent screenshot if the source is selected as Redirected Floppy Drive.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 207 Figure 145: Media Redirection - Redirected Floppy 16. Or, XMS AMT Media Redirection window appears as displayed in the subsequent screenshot if the Boot To option is selected with ISO Image under the Reboot target systems and redirect option.

208 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 146: Media Redirection - Boot To - CD The description for the table available in the XMS AMT Media Redirection window is given below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 209 Fields Description Fields Device IP Redirection Status Description IP address of the device Describes the following statuses of the redirected device based on the actions performed: Icons Redirection Status Description Active Not Active Not Supported 1. Error in Image Path 2. Redirection Failed 3. Unknown Error Active (Locked) Connection Error 1. Redirection Stopped 2. Redirection Already Stopped 17. Select one or more IPs in the table and then click Stop Redirection. 18. Or, click Stop All Redirection button to stop the redirection for all IPs. 19. Click Go Back button to start the new redirection session. This ensures that the current redirections are stopped. The Go Back button will be enabled only after all redirection is stopped.

210 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Serial Over LAN (SOL) Redirection Allows the console input/output of an Intel AMT system to be redirected to the XMS-CX. AMT SOL Redirection allows the user to start and stop SOL session for single IP at a time. SOL can be used to diagnose or modify the BIOS settings of an AMT enabled system. The SOL Redirection operation will be performed only when the SOL and Redirection ports are enabled in SOL window. The users can directly change the listener state value in SOL and IDE-R configuration page. To change the listener state value for the ports, follow the steps given below: 1. 2. 3. 4. 5. Click Configuration > SOL and IDE-R option to open the SOL and IDE-R window. Click the Enable option under the SOL (Listener State) and click the Enable option under the Redirection Port (Listener State) in the grid to perform SOL Redirection in SOL Redirection window. Click the Enable option under the IDE-R (Listener State) to perform the Media redirection in the SOL Redirection window. Click Save Setting in the SOL and IDE-R window to save the settings. For more information on SOL and IDE-R configuration page, refer SOL and IDE-R configuration page. To start SOL redirection for the selected AMT device, follow the steps given below: 1. Click Tools > SOL. The SOL window displays the selected device whose status is Active as displayed in the subsequent screenshot.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 211 Figure 147: SOL window 2. Click Start SOL button to start the SOL session. A Security Warning dialog box appears as displayed in the subsequent screenshot. Figure 148: Security Warning dialog box 3. 4. Select the Always trust content from this publisher check box and click Yes in the Security Warning dialog box to avoid this dialog box from appearing again. Select the I accept the risk and want to run this application check box and click Run in the next Security Warning dialog box. A related screenshot is displayed below.

212 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 149: Security Warning dialog box - Run 5. Clicking Run opens an XMS AMT SOL Redirection window. The XMS AMT SOL Redirection window appears as displayed in the subsequent screenshot. Figure 150: SOL Redirection window

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 213 The description of the table : Device IP Fields SOL Redirection Description IP address of the device Describes the following statuses of the SOL redirected device based on the actions performed: Icons Redirection Status Description Active Not Active Not Supported 1. Error in Image Path 2. Redirection Failed 3. Unknown Error Active (Locked) Connection Error Media Redirection 1. Redirection Stopped 2. Redirection Already Stopped Describes the following statuses of the media redirected device based on the actions performed: Icons Redirection Status Description Active Not Active Not Supported 1. Error in Image Path 2. Redirection Failed 3. Unknown Error Active (Locked) Connection Error 6. 1. Redirection Stopped 2. Redirection Already Stopped Select Displays the selection of the IP address for the device Select the single device from the table as displayed in the subsequent screenshot.

214 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 151: SOL Redirection window AMT SOL Redirection allows the user to start and stop SOL session for one IP at a time. The SOL Redirection does not start the SOL session for another IP until the first IP starts or fails to start the SOL session. 7. Under Step 2, click Power ON/Normal Reboot and then select Enter Bios SetUp check box only to open the Bios screen for the selected IP. A related screenshot is displayed below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 215 Figure 152: SOL Redirection - Power ON Selecting the Enter Bios SetUp check box under the Power ON/Normal Reboot option is optional. 8. 9. Or, click Activate/Boot to redirected media in the Step 2 to perform media redirection for the selected IP. Click Set Media Redirection Option button under the Activate/Boot to redirected media to set the options for performing the media redirection. A related screenshot is displayed below.

216 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 153: SOL - Redirected Media 10. Clicking Set Media Redirection Option button opens a Set Media Redirection Options window as displayed in the subsequent screenshot.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 217 Figure 154: Set Media Redirection Options To set media redirection options, follow the steps given below: a. Under Step 1, Redirected CD/DVD Drive, with the following source check box is selected by default. This step ensures that the CD/DVD drive is selected as the source. b. Click Use an ISO file and click Browse to choose an ISO file, (or) click Use Physical Drive to choose the respective drive from drop-down list. A related screenshot is displayed below.

218 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 155: Media Redirection - CD/DVD Drive The Use Physical Drive option will be enabled only when the CD/DVD drive is available in the system. c. Select the Redirected Floppy Drive, with the following source check box to choose the source as redirected floppy drive. d. Click Use an IMG file to choose the IMG file by clicking Browse, (or) click Use Physical Drive to choose the drive from drop-down list. A related screenshot is displayed below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 219 Figure 156: Media Redirection - Floppy Drive The Use Physical Drive option will be enabled only when the floppy drive is available in the system. e. Select the Redirected CD/DVD Drive, with the following source check box and Redirected Floppy Drive, with the following source check box to choose both sources as displayed in the subsequent screenshot.

220 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 157: Media Redirection - Drives f. Under Step 2, click Default Boot Device or Redirected device to perform reboot to the default boot device or redirected media. A related screenshot is displayed below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 221 Figure 158: Media Redirection Reboot g. Click Set Options button to set the options. This closes Set Media Redirection Options window. h. Or, click Cancel button to cancel the set options. 11. Under Step 3 in XMS AMT SOL Redirection window, click Start Session button to start the SOL session for the selected IP. The Media Redirection also will be started only if the Activate/Boot to redirected media option is selected.

222 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 159: SOL Redirection - Start Session 12. Clicking Start Session opens the PuTTY window. The PuTTY window appears as displayed in the subsequent screenshot. Figure 160: PuTTY window The Bios screen appears only if the Enter Bios SetUp option is selected under Power ON/Normal Reboot option in Step 3.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 223 13. BIOS screen appears as displayed in the subsequent screenshot. Figure 161: Bios screen 14. The SOL Redirection and Media Redirection will be displayed as Active for the selected IP in the table under Step 1, when both redirections are successfully started. A related screenshot is displayed below. Figure 162: SOL Redirection - Active status

224 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) The Reboot Device and Stop Session buttons will be enabled only when the redirection is successfully started. 15. Click Reboot Device button to reboot the selected device. 18. Click Stop Session button to stop the SOL redirection. The media redirection will be stopped only if it is started. 16. Clicking Stop Session opens a Redirection message box only if the user has selected the Redirected device under Reboot to option in Set Media Redirection Options window. Figure 163: Redirection 17. Click Yes or No to restart the device or not restart, after stop redirection. 18. Or, close the PuTTY window to stop the redirection. This opens a PuTTY Exit Confirmation message box as displayed in the subsequent screenshot. Figure 164: Redirection - PuTTY 19. Click OK to close the PuTTY window (or) click Cancel to close the PuTTY Exit Confirmation message box. Closing the PuTTY window will close the Media Redirection also if it is started. 20. Click Help button to open dialog box to view the information about the XMS AMT SOL Redirection window.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 225 KVM Redirection XMS-CX allows KVM redirection for the selected AMT device. KVM Viewer helps the users (mainly IT administrators) to remotely view or manage a single AMT device. KVM Viewer facilitates the user to perform Media and Power operations remotely. Intel AMT's KVM functionality can only be used with the on-board Intel GPU. The secondary graphical adapters are not supported. For example, if you've installed a new Nvidia or ATI graphics card. Ensure that the on-board GPU is switched on. This will be controlled in BIOS settings and the display will be attached to the correct adapter port. To start redirection of a selected AMT device, follow the steps given below: 1. Click Tools > KVM. The KVM window displays the selected device as displayed in the subsequent screenshot. Figure 165: KVM Redirection 2. Click Start KVM button. A Security Warning dialog box appears as displayed in the subsequent screenshot.

226 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 166: Security Warning dialog box 3. 4. Select the Always trust content from this publisher checkbox and click Yes in the Security Warning dialog box to avoid this dialog box from appearing again. Select the I accept the risk and want to run this application checkbox and click Run in the next Security Warning dialog box. A related screenshot is displayed below. Figure 167: Security Warning dialog box - Run 5. Clicking Run opens an Intel(R) AMT KVM window. The Intel(R) AMT KVM window appears as displayed in the subsequent screenshot.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 227 Figure 168: Intel(R) AMT KVM A B C D E F G H I J K L A Set Options B Show Connection Info C Refresh Screen D Zoom Out E Zoom In F - Zoom 100% G Set Power action H Mount/UnMount Media I Alt Lock J - Ctrl Lock K Send Win key as Ctrl-Esc L - Send Ctrl-Alt-Del

228 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Buttons Description Configure settings for color format, encoding, compression, image quality, restrictions and mouse cursor. Shows connection information - connected device name, host name, port address, desktop size, color format and protocol version. Refresh the screen for the settings Zoom out the window size Zoom in the window size Zoom the window size to 100% Send Ctrl-Alt-Del function key Send Win key as Ctrl-Esc function key Send Ctrl function key Send Alt function key Perform Media Redirection Perform Power operation To start media redirection operation of selected AMT device, follow the steps given below: 1. Click Mount/UnMount Media button in the Intel(R) AMT KVM window to open Media Redirection dialog box. A related screenshot is displayed below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 229 Figure 169: Media Redirection 2. 3. The Redirected CD/DVD Drive, with the following source checkbox is selected by default. This step ensures that the CD/DVD drive is selected as the media device. Click Use an ISO file and click Browse to choose an ISO file, (or) click Use Physical Drive to choose the respective drive from drop-down list. A related screenshot is displayed below. Figure 170: Media Redirection - CD/DVD Drive The Use Physical Drive option will be enabled only when the CD/DVD drive is available in the system.

230 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 4. 5. Select the Redirected Floppy Drive, with the following source checkbox to choose the media device as redirected floppy drive. Click Use an IMG file to choose the IMG file by clicking Browse, (or) click Use Physical Drive to choose the drive from drop-down list. A related screenshot is displayed below. Figure 171: Media Redirection - Floppy Drive The Use Physical Drive option will be enabled only when the floppy drive is available in the system. 6. Select the Redirected CD/DVD Drive, with the following source checkbox and Redirected Floppy Drive, with the following source checkbox to choose both sources as displayed in the subsequent screenshot.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 231 Figure 172: Media Redirection - Drives 7. Select the Reset and Boot To checkbox to reset the system and boot from either Redirected CD/DVD Drive/ISO Image or Redirected Floppy Drive/IMG File as per the selection from the drop-down list. A related screenshot is displayed below. Figure 173: Reset and Boot To

232 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Selecting the Reset and Boot To checkbox is optional. The user can directly click the Start Redirection button to start the redirection, once the source is selected. The user needs to scan hardware changes in device manager if the redirected source is not visible in the target device. 8. 9. Click Start Redirection to start redirection. This automatically closes the Media Redirection dialog box. A Message dialog box appears to convey the information about redirection status such as Media Redirection Started if it is started successfully or else the appropriate error message is shown. 9. Click OK in the Message dialog box. A related screenshot is displayed below. Figure 174: Start Message 10. Click Stop Redirection button in the Media Redirection dialog box to stop the redirection. 11. A Reset Option dialog box appears only if the Reset and Boot To option is selected in the Media Redirection dialog box. A related screenshot is displayed below. Figure 175: Reset Option 12. Click Yes to reset the system after stopping the redirection operation, (or) click No to not reset the system. 13. The Message dialog box will be opened to convey the information that the media redirection is stopped. A related screenshot is displayed below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 233 Figure 176: Stop Message The KVM Media Redirection allows the user to start redirection again, when the media redirection is stopped successfully. To start power operation of selected AMT device, follow the steps given below: 1. Click Set Power action icon in the Intel(R) AMT KVM window to perform power operation. A related screenshot is displayed below. Figure 177: Power dialog box 2. To turn on the system, click Power On and click Issue Power Command button to emulate the physical power on AMT Server System. A related screenshot is displayed below.

234 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 178: Power On 3. To turn off the system, click Power Off and click Issue Power Command as displayed in the subsequent screenshot. Figure 179: Power Off 4. 5. To turn off the system and to turn it on again, click Power Reset. Select Boot to OS from the drop-drown list under the Power Reset to reset and boot the operating system.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 235 Figure 180: Boot To OS 6. Or, select Boot to Bios from the drop-drown list under the Power Reset to reset and boot the Bios screen. Figure 181: Boot to Bios 7. Or, select Boot to Bios (Skip Password) to reset and boot the Bios screen, without asking password to enter into the bios screen if the user has set it. Figure 182: Boot to Bios (Skip Password)

236 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 8. Click Issue Power Command in the Power dialog box as displayed in the subsequent screenshot. Figure 183: Power Reset 9. Clicking Issue Power Command opens a Bios screen, when Boot to Bios or Boot to Bios (Skip Password) is selected under the Power Reset button. A related screenshot is displayed below. Figure 184: BIOS Setup Utility

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 237 10. Click Close button to close the Power dialog box.

238 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) BIOS Update Management A computer's Basic Input-Output System (BIOS) is embedded software on a motherboard that will control attached hardware. It provides an operating system with information about hardware, and is designed to support a specific range of components. The BIOS itself is typically an EEPROM, or Electronically Erasable Programmable Read-Only Memory, that is programmed with "firmware" and has the ability to save small amounts of information specific to user configurations. BIOS components are often soldered to the motherboard and therefore not serviceable by the user. Still some of these can be inserted into a socket, allowing its replacement. All BIOS components are serviceable via a firmware upgrade that is known as "flashing" this process is called "updating the BIOS". XMS-CX can perform automatic remote BIOS upgrade. Remote BIOS update performs, even for the devices in power off state. For BIOS Update to work properly, modify the settings in BIOS as given below. a. Press Ctrl+P while booting for entering into AMT configuration. b. Select Intel(R) AMT Configuration > Manageability Feature Selection. c. Select SOL and change to Enabled. d. Select IDER and change to Enabled. e. Select Legacy Redirection Mode and change to Enabled. 1. Click Tools > Maintenance > BIOS Update to update the BIOS of the selected device. A related screenshot is shown below. Figure 185: Bios Update

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 239 Device Status displays the following information. Field Device Update Start Update End Update Status Description Indicates which device is undergoing bios update. Start time of the update process. End time of the update process. Displays the status of the update. 2. Click Open BIOS Update Management (or) click Plugins > Client Management > BIOS Update Management to update the BIOS for the selected device. A related screenshot is shown below. Figure 186: BIOS Update Management 3. Click Image Management to upload the required BIOS update image or iso to the image repository. A related screenshot is shown below. Maximum of ten images can be uploaded. Only after uploading the BIOS image, the user can create a schedule. Maximum size to upload BIOS image is 100 MB.

240 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 187: Image Management 4. Click Upload to upload the BIOS image. A related screenshot is shown below. Figure 188: File Uploader 5. Click Browse to select the required BIOS image that includes valid file extensions like iso, rom, 1M, 2M and zip.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 241 Additional Support for BIOS Update.zip file folder structure is shown below. xxxx.zip xxxx.bat (contains only one batch file under root folder) (Batch file commands must point to correct path of flash tool and Binary file) Flash tool (xxxx.exe) (Flash tool may be under any xxx directory or under root directory) Binary file (xxxx.1m/ xxxx.2m/ xxxx.4m/ xxxx.rom) (Binary file may be under any xxx directory or under root directory) If file name contains with special characters like hyphen (-), dollar ($), etc., BIOS update may fails. So rename the file accordingly and batch file commands also need to be changed. XMS-CX uses DOS file system to update BIOS. So, file name of the tools, image or any other file should follow DOS file naming conventions. File Name should be DOS recognizable format i.e. 8.3 format. 6. 7. 8. Click Upload for uploading the image file. Select the required Image Name and click Delete to delete the selected image. The user is allowed to delete any uploaded image, unless the schedule process is not initiated. Click Schedule and Status tab and click Create to create a new schedule. A related screenshot is shown below.

242 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 189: Create or Edit a Schedule 9. Select the required device or enable Select All checkbox to update from Step 1. 10. Select the image file from the Step 2 drop-down list. 11. Select either Start immediately to start the updating process immediately or Start at specific time to choose the specific date and time from Step 3. Click to choose the date. 12. Click Save button to save the entered details. 13. Select the required schedule and click Edit to edit the settings. The user is allowed to edit, unless the schedule process is not initiated. 14. Click the required schedule entry from the Schedules to view the schedule device status. 15. Select the required schedule and click Delete to delete the selected schedule. 16. Once the devices are scheduled, the device schedule status will be seen in the BIOS Update page. 17. Click Update History tab from the BIOS Update Management screen to view the history of BIOS update for the device. A related screenshot is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 243 Figure 190: Update History Field Description Field Device Image Start End Result Description Displays the device that has undergone bios update Displays the BIOS image file Start time of the update process End time of the update process Displays the status of the update 18. Click Refresh to refresh the current page. 19. Click Clear Log to clear the BIOS update logs. 20. The status of BIOS updating process will be displayed under Schedule Device Status section in Schedule and Status tab. A related screenshot is displayed below.

244 MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) Figure 191: Update completed

MegaRAC XMS Client Management Suite User Guide XMS-AMT Management (CX) 245 The description of each field in Schedule Device Status section is given below. Fields Devices Start/End Status Description Displays the name and IP address of the device Specifies the start and end timings of BIOS update process Displays the status of the BIOS update. The status could be any of the following: BIOS version verification failed. Confirm BIOS version from general summary. BIOS update failed and IDER port is disabled. BIOS update failed and Redirection port is disabled. BIOS version remain same. Could be same version update or failure. BIOS update failed and user consent is enabled. BIOS update skipped: Device ignored (or) not connected. Device not connected. BIOS update failed: IDE-R error. BIOS update failed: IDE-R Initiated failed. Update failed: Unable to connect to the system. Update completed: Unable to connect to the device

246 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) XMS-Dash Management (DX) Introduction Chapter 21 XMS-Dash Management (DX) is a XMS plug-in with a base framework providing all management infrastructures and DX provides device specific management features for the Dash devices.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 247 Following are the features in XMS-DX: Discovery Hardware Inventory Features Power Control Management Event Log Monitoring Redirection Description Scouts the network for manageable Dash systems and presents in intuitive web interface. The liveliness of the systems are also monitored and presented to the end user. Discovered Dash devices are grouped under Dash category. Hardware Inventory collects, stores and analyzes information about computer s hardware assets. The hardware assets include Baseboard, Chassis, Physical Memory, System and Processor. Allows the user to power on/off/power cycle reset /all supported power operations for the managed systems using DX from anywhere in the network. XMS-DX manages the events logged by all the managed devices. These logs are presented in an aggregated and paginated way for easier interface. XMS-DX allows users to perform media redirection, text redirection and power operation for dash-enabled devices. XMS-DX allows the user to view serial console screen of the serial data redirected from DASH system such as BIOS screen or any text console. Default serial terminals such as Putty are available with this application. It also allows the user to select any other serial console to view the serial data assuming that the user knows the serial port number of the DASH systems. Software Inventory User management Role Management BIOS Settings Software Inventory collects information about the computer s software assets. The software assets include list of System Firmware information, Management Controller Firmware information, Network Controller Firmware information and Network Controller Driver information for the selected Dash devices. Allows the user to view the list of existing users for the selected Dash devices. The user can add new user credentials, change password for the required user and delete the required user accounts for all or selected Dash devices. Allows the users to manage the roles for selected device(s). User can add and delete the roles and edit the privilege for the respective role. XMS-DX allows the user to configure BIOS settings, boot order and boot attributes.

248 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Configurations Configuration includes configuring the application for various features according to the user needs and identifying the attributes of the product to meet the purpose of an end user. XMS provides information for configuring various features. This helps the user to use the application easily and effectively. Following are the various configurations in XMS-DX: Configuring Discovery Range Managing Global Authentication Adding Node(s) by IP or Add Node by Device or Manageability Configuring Monitoring Settings Refreshing Data Configuring Global User Accounts Configuring Discovery Range For more information on how to configure discovery range, refer Discovery Configuration. The discovered devices will be listed in a device tree.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 249 Managing Global Authentication Global Authentication Manager allows the user to configure global user accounts for Dash Management plug-in type. In the Global Authentication Manager, the user can create, edit and delete a global user account depending on the manageability type. To configure global user accounts, follow the steps given below: 1. Click XMS Options > Global Authentication Manager; displays the Global Authentication Manager dialog as shown in the screenshot below. Figure 192: Global Authentication Manager 2. Select DASH from the Manageability Type column in Step 1 to add global authentication for DASH devices. A screenshot is given below.

250 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Figure 193: Choose Manageability Type 3. Select an entry from Global User/Account Name field and click Edit button to edit a global user under Step 2. A related screenshot is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 251 Figure 194: Configure Settings - Global User 4. Enter the user credentials in the User Name and Password fields under Step 3. 5. Click Save to add the global user successfully. This opens a Success pop-up. Click OK to return to the previous screen. 6. Select an entry from Global User/Account Name field and click Delete button to delete a global user under Step 2. This opens a Success pop-up. Click OK to return to the previous screen. 7. Click Close to return back to the Home screen.

252 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Viewing Dash Systems Management Extension Page To view Dash Systems Management Extension page, follow the steps given below: 1. After logging into XMS, click DASH Systems from the left-hand side of the Node Management page as shown in the screenshot below. Figure 195: Main - Node Management Page 2. This opens a Node Manageability window, as shown in the screenshot below. Select the required device(s) from the Node List and click Manage Dash from the Manageability Types in selected Nodes grid. (OR), click Select from the Support grid of Dash Management as highlighted in the screenshot below.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 253 Figure 196: Node Manageability A Support grid 3. This opens a Dash Management Extension window, as shown in the screenshot below. Figure 197: Dash Management Extension Page A B A Device List; B Menu Window

254 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Adding Node by IP, Device or Manageability Apart from discovering the devices through IP range, refer Discovery Configuration, Dash Management plug-in also has a feature to add a single device, where the user can provide IP address and credentials for the specific device. If the credentials are authenticated, then the device will be a part of the discovered devices under Dash Systems Group of the Dash Management Devices. Following are the steps to add a new device: 1. Click icon in the left corner of node management tab, an Add Node Device or Manageability dialog is displayed as shown in the screenshot below. Figure 198: Add Node Device or Manageability... 2. Click Add Node(s) by IP and enter an IP address in the IP Address text field. Click Add to allow the server to discover the node. The status of the node will be displayed in the IP Management tab. (OR) 3. Click Add Node by Device or Manageability Type and select Dash (Dash Management Device) from the drop-down list to add a Dash system. A related screenshot is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 255 Figure 199: Add Node by Device or Manageability Type 4. Click Add; An Add Single Device dialog is displayed as shown in the screenshot below. Figure 200: Add Single Device 5. Enter the IP Address of the device in the IP Address text box. 6. Enter the username in the User Name text field. 7. Enter the user password in the Password text field. 8. Click Submit to add a device successfully. The device will be listed in the device list under Dash Systems Group.

256 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) If the entered details are incorrect, a failure message will be displayed as Authentication was not successful. Please try again.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 257 Configuring Monitoring Settings User can configure Monitoring Settings for various daemons. Daemons are programs that run in the background and initiated as background processes. These daemons are configured by setting the polling intervals, which is a period of time where the daemons are in the idle state between the two polling cycles. Depending upon the number of managed systems, each polling cycle may take few minutes to take effect. Daemons: Daemons Entity Monitor Event Log Monitor Description Monitors the Dash enabled systems for BIOS and Device information. Monitors the Dash enabled devices for event logs. In addition, the user can set the status of the daemons to Running or Pause. If the user wants to set any of the daemons to idle state for some time, the pause operation is used. Following are the steps to configure the monitoring settings: 1. Click Plugins > Dash Management Extension > Configuration > Monitoring Settings to edit configuration settings for Entity Monitor and Event Log Monitor. A related screenshot is shown below. Figure 201: Monitor Settings

258 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Follow the steps given below for configuring Entity Monitor and Event Log Monitor. 1. Select the Polling Interval value in the Polling Cycle Delay (sec) to update the poling cycle value as per the need. Default polling interval is set here. For example, if the user doesn t want the Event Log Monitor to run many times, instead the Polling Cycle Delay can be updated to a higher level. 2. Click Pause to stop the action temporarily and then click Resume to resume the action. 3. Click Save Changes to save the settings or click Close.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 259 Refreshing Data Refresh Settings is used for refreshing the data for the given time interval. A user can set the time interval for updating the live data. This helps the user to refresh the data automatically for the set time. Following are the steps to refresh data: 1. Click Plugins > Dash Management Extension > Configuration > Refresh Settings for setting the time interval. A related screenshot is shown below. Figure 202: Refresh Settings 2. 3. Select the time interval for updating the data from Timing Interval (min). Click Save button to save the entered details.

260 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) XMS Tools Retrieving Event Log Information Chapter 22 An event is any significant occurrence in the system or in a program that requires the users to be notified or an entry is added to a log. Therefore, event logs help the user to identify and diagnose the source of current system problems, predict potential system problems and records the activities performed by the XMS Server. To retrieve XMS event log: 1. Click XMS Tools > XMS Event Log to retrieve the events as shown in the screenshot below. Figure 203: XMS Server Events

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 261 Field Description Fields Component and Event Type Node or IP Timestamp Event Data Severity Description Represents the event type and the major component that logged the event, such as, Base, and HX. Represents the node device or IP associated with the event Time at which the event is generated Represents any extra data associated with an event. Measures the impact of the defect on the overall operation of the events. Pagination Description Icon Description Moves to the first page Moves to the previous page Moves to the next page Moves to the last page 2. Click Set Filter button to set the filtering option for the event components as shown in the screenshot below.

262 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Figure 204: Set Filter Options a. Select All or Dash Management Extension to filter the required records from the Event Component drop-down list. If the event component is selected, then the fields under Event Types for Component and Event Sources for Component will be enabled. b. Select All or required event type, primary reason and secondary reason from Primary Reason and Secondary Reason drop-down lists. c. Select All or required severity for the event source from the Severity drop-down list. d. Click Set Filter to set the filter for the selected event source or click Clear Filter to clear the set filter. 3. Click to select start date and click Retrieve by Date to retrieve a record date wise. 4. Click Retrieve All to retrieve all the records and the count is displayed in Total Records. A related screenshot is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 263 Figure 205: XMS Server Events

264 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Retrieving SNMP Trap Log Information Dash device generates SNMP based events, when some important activities are performed. XMS-DX is registered to log certain kind of SNMP traps, where MegaRAC XMS receives the events and sends SNMP traps to the registered plug-ins. XMS-DX logs the traps and alerts the Administrator for the configured IP address. An SNMP Trap is a message sent to the XMS that is initiated by a network element. In XMS, SNMP Trap logs are used to view the PET that is received from the DASH devices. Field Description Field Enterprise Agent Address Specific Trap Description RAW Description Timestamp Read Status Description Enterprise ID IP address of the device, which generates the trap Trap ID for which the entry is logged Description of the trap Description of the received SNMP Bytes Time at which the trap is received Shows the status of the trap that is whether the trap is read or not To retrieve SNMP trap logs: 1. Click XMS Tools > XMS SNMP Trap Log, a SNMP Trap Log dialog is displayed as shown in the screenshot below.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 265 Figure 206: SNMP Trap Log 2. 3. 4. 5. 6. Select Dash Management Extension Traps tab. Click date field from Start Date and click Retrieve by Date to retrieve a record for the selected start date. Click Retrieve All button to retrieve all the records and is displayed in the grid. Click Mark Read button to mark the status of the read events. Click Clear SNMP Log button to clear the SNMP logs that are recorded.

266 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Manageability Using Scripts Script Manager is a very useful tool provided as a part of MegaRAC XMS that allows the end user to script any management operation on the managed devices. Also provides a rich set of feature that allows an Administrator to monitor and manage the deployed servers using management scripts. For more information on various script actions like Add, Edit Properties, Delete, Upload, Schedule Add, Schedule Remove, Schedule Result and Schedule List, refer Manageability Using Scripts. Click XMS Tools > Launch Script Manager, an XMS Script Manager Window will be opened in a browser. To edit a code for a script: User can edit code for a required script from the script list using API Help. 1. Select the required script from the list of scripts and click Script > Edit Code or click button, a Script Editor window is displayed as shown in the screenshot below. Figure 207: Script Editor 2. Click API Help in the Script Editor window, Script Manager Documentation is opened in a browser, where the user can view the data structures and data fields. With the help of this, the user can alter the code using Edit Code button. A sample screenshot for Script Manager Documentation is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 267 Figure 208: Script Manager Documentation 3. Click Show Arguments to view the arguments used in the script. The Name and Type of Argument is displayed. To add a new argument, click the Add button. Enter the name of the argument in the Name text box and select the string type from the Type drop-down list. Click button to delete the argument. The argument will be either of the following types: String Int Float Boolean Password Email Date 4. Click Reload to reload the script. To execute a script: User can execute a selected script from the script list 1. Select the script and click Execute button or click Script > Execute from the menu.

268 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 2. In the Execution Arguments dialog, provide the arguments in the respective fields for the selected script. 3. Click Continue to display the execution result in the output window.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 269 XMS Reports Framework Report Manager is a framework that allows users to create various type of reports based on the data available in the back end database. The reports include from simple computer information to a complex system statistics in a graph. Reports can be generated either in tabular data or in graphical format. It is a very useful tool provided as a part of MegaRAC XMS, which provides data information for the user. Report Manager provides a rich set of feature that allows the user to configure and export the report results to the report file. The report file supports various formats like HTML, XML, PDF and spreadsheet (CSV). The reports generated using Report Manager is independent of plug-ins. There are two types of reports. They are as follows. System Report - Generates pre-defined reports for the selected plug-ins. At least one result format must be selected for generating the reports. User Report - Generates user-defined reports for the selected plug-ins. At least one result format must be selected for generating the reports. Click XMS Tools > Launch Report Manager, an XMS Report Manager window will be opened in a browser. For more information on various system report actions like Edit Report, Generate Report, Delete Report, Schedule Report, Edit Scheduled Report and Delete Scheduled Report, refer XMS Reports Framework. For more information on various system report actions like Add Report, Edit Report, Generate Report, Delete Report, Schedule Report, Edit Scheduled Report and Delete Scheduled Report, refer XMS Reports Framework.

270 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) General Information Chapter 23 In Dash Management, the user can get general information of the selected devices. A detailed description of the general information available is explained in detail. User can view the various information details for the selected managed device. This includes General Summary Hardware Inventory Software Inventory Event Log General Summary Information The general summary of the selected Dash device is displayed in General Information page as shown in the screenshot below. Figure 209: General Information To open the General Information page, click Information > General Summary. The General Information and Overall Health Status of the selected devices are displayed.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 271 The fields of General Summary page are described in the following table. Field Description General Information IP MAC Address BIOS Version Dash Version Dedicated System Identifier Identifier Format Last Update Time The IP Address of the selected device The Media Access Control (MAC) address of the network adapter. A MAC address is assigned by the manufacturer to uniquely identify the network adapter The version of BIOS The version of the Dash device Indicates the purpose for which the system is dedicated like Storage, Router, Switch, Desktop, and Laptop The system identifier of the device The format of the system identifier The day, date and last update time for data Overall Status Health State Displays the health state of the selected server to be any one of the following Good Warning Critical Non-recoverable Unknown Offline

272 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Hardware Inventory Information Hardware Inventory collects and analyzes information about computer s hardware assets. The hardware assets include Baseboard Chassis Physical Memory Processor System Multiple device selection is possible. Baseboard Information Baseboard is the central printed circuit board in many modern computers and holds many components of the system providing connectors for other peripherals. User can view the Baseboard Information for the selected Dash devices. Baseboard information includes manufacturer and product details. To open Baseboard information, click Information > Hardware Inventory > Baseboard; displays the Baseboard Information page in the screenshot below. Figure 210: Baseboard Information

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 273 The following fields are available in the Baseboard Information: Field Model Manufacturer Serial Number Tag Package Type Replaceable Hosting Board Description Name of the system product. Name of the system manufacturer. The serial number of the product. Tag number of the asset. The package type of the baseboard. Indicates whether the Base Board is replaceable or not. Indicates that this card is a Motherboard or a baseboard in a Chassis. Chassis Information User can view the chassis information for the selected Dash devices. This includes model, serial number, tag, package type and manufacturer details of the memory for the selected Dash device. To open the Chassis Information, click Information > Hardware Inventory > Chassis; displays the Chassis Information page in the screenshot below. Figure 211: Chassis Information

274 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) The following fields are available in the Chassis Information: Field Model Manufacturer Version Serial Number Tag Chassis Package Type Package Type Replaceable Description Name of the chassis product. Name of the system manufacturer. The version number of the product. The serial number of the product. Tag number of the asset. The package type of the chassis. The package type of the chassis/frame. Indicates whether the chassis is replaceable or not. Memory Information User can view the memory slot information for the selected Dash devices. This includes size, type, speed and manufacturer details of the memory for the selected AMT device. To open the Memory Information, click Information > Hardware Inventory > Physical Memory; displays the Memory Information page in the as shown in the screenshot below. Figure 212: Memory Information

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 275 The following fields are available in the Memory Information page. Field Device Slot Size Speed (MHz) Manufacturer Type Form Factor Asset Tag Serial Number Replaceable Part Number Description Name of the selected Dash device Slot id of the physical memory array Memory size of the Dash device Displays the speed of the memory for the selected device Name of the manufacturer Displays the type of memory used by the device Indicates the Form Factor of the Dash device Tag number of the asset Serial number of the memory Indicates whether the memory is replaceable or not Part number of the Dash device Processor Information Processor is a primary element carrying out the functions of the computer or other processing device. It carries out each instruction of the program in sequence to perform the basic arithmetical, logical, and input/output operations of the system. User can view the Processor Information for the selected Dash devices. This includes manufacturer and status details of the processor. Click Information > Hardware Inventory > Processor to open the Processor Information page as shown in the screenshot below.

276 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Figure 213: Processor Information The following fields are available in the Processor Information page. Field Manufacturer Model Maximum Clock Speed (MHz) Current Clock Speed (MHz) CPU Status CPU Family Role Description Name of the processor manufacturer Model name of the processor Maximum speed of the processor Speed of the processor Indicates the status of the processor, whether enabled or disabled. Family name of the processor A free form string that describes the role of the processor. For example, "Central Processor" or "Math Processor".

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 277 System Information XMS-DX allows the user to view the Summary of system information, BIOS information and features available for the selected Dash devices. To open the System Information page, click Information > Hardware Inventory > System; displays the System Information page as shown in the screenshot. Figure 214: System Information

278 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) The following fields are available in the System Information page. Field Description OS Information Type Version Health Status Type of the Operating System Version of the Operating System Health Status of the Operating System BIOS Information Manufacturer Version Target OS Software Element ID Name of the BIOS manufacturer Version number of the BIOS The name of the target OS The ID of the software

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 279 Software Inventory XMS-DX allows the user to view the summary of system software information available for the selected Dash devices. To open the Software Inventory page, click Information > Software Inventory; displays the Software Inventory page as shown in the screenshot. Figure 215: Software Inventory The element names of the selected dash systems may be the following: a. Network Controller Firmware Information b. Management Controller Firmware Information c. System Firmware Information d. Network Controller Driver Information e. Broadcom Management API Information f. Broadcom Management Agent Information g. Software : 1 h. Software : 2 i. Software : 3 j. Software : 4

280 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) The following fields are available in the in the element names of the selected Dash systems. Field Classifications Major Version Minor Version Manufacturer Version String Build Number InstanceID IsEntity Operational Status Revision Number IndentityInfoType IdentityInfoValue TargetOSTypes Description Displays the classification of the software. Displays the major number component of the software s version information. Displays the minor number component of the software s version information. Displays the name of the manufacturer. Displays the string representing the complete software version information. Displays the build number of the software. Displays the information to identify the instance of this class. Displays the information indicating whether the software identity corresponds to discrete copy of the software component. Displays the number to indicate the current status of the element. Displays the revision or maintenance release component of the software's version information. Displays the fixed-form strings to describe the type of information stored in the corresponding component of the IdentityInfoValue array. Displays the number component to identify the software instance within the context of the organization. Displays the strings specifying the target operating systems supported by the software.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 281 Event Log An event is any significant occurrence in the system or in a program that requires the users to be notified, or an entry is added to a log. The Event Log Service records application, security, and system events in Event Viewer. With the event logs in Event Log page, the user can obtain information about system, event type, event description, and severity. An event log helps the user to identify and diagnose the source of current system problems and predict potential system problems. To open Event Log, follow the steps below: 1. Click Information > Event Log. A relate d screenshot is as shown below. Figure 216: Event Log The following fields are available in the Event Log page. Fields Device Event Time Description Severity Description Name of the selected DASH device Time at which the event is generated Describes the event Measures the impact of the defect on the overall operation of the events. They are Warning, Monitor and so on. 2. Select Start Date from the within the specified date. date field and click Retrieve by Date button to retrieve event logs

282 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 3. 4. 5. Click Retrieve All, to retrieve all the event logs and is displayed in the grid. Select the required date from the Upto the Date field in the clear option grid and click Clear DB Log to clear the database log. Click Clear Device Log to clear the event log in device.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 283 Chapter 24 Device Configuration The users in DASH devices are managed through XMS. User Management User can add, edit or delete Dash users for the device. Follow the steps below to configure users for the device: 1. Click Configuration > User Management; displays the User Management page as shown in the screenshot below. Figure 217: User Management

284 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 2. Click Add button to add a new user for the selected device. An Add User dialog box appears as shown in the screenshot below. Figure 218: Add User 3. 4. 5. 6. 7. Enter the name and password in the Name and Password text fields respectively. Enter the password again in the Confirm Password text field. Select the required roles namely Administrator Role, Operator Role, Read Only Role, etc., from the drop-down list of Select Roles. Click Save button to save the entered details successfully. Click Edit button in the User Management window to edit the old password. A Change Password dialog box appears as shown in the screenshot below.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 285 Figure 219: Change Password 8. Enter the new password in the Password and Confirm Password text fields. 9. Select the required roles from the drop-down list of Select Roles. 10. Click Save to save the entered details successfully. 11. Click Cancel to return back to the previous screen. 12. Select the required user names and click Delete to delete the selected user names. 13. Select the required user name and click Disabled to disable the selected user name. 14. Select the required user name and click Enabled to enable the selected user name.

286 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Role Management Users can manage the roles for the selected device(s). This feature enables the user to add and delete the roles and edit the privilege for the respective role. 1. Click Configuration > Role Management; displays the Role Management page as displayed in the subsequent screenshot The description of each field is given below. Figure 220: Role Management Fields Device Role Name Privilege Description Displays the name and IP address of the selected device(s). Displays the name of the role. Displays the selected privileges for the selected role(s). 2. Click Add button to add new role. This opens Add Role dialog box as displayed in the subsequent screenshot. a. Enter the role in Role Name text box and select the privilege(s) by clicking respective check box(es).

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 287 b. Click Save to save the new role and added roles will be automatically displayed in the Role Management page. 3. 4. Click Edit to change the privilege for the selected role. This opens Edit Role dialog box and select the privilege. Click Save to save the changes successfully. Select the role and click Delete to delete the role.

288 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) BIOS Settings XMS-DX allows the user to configure BIOS settings, boot order and boot attributes. Follow the steps below to configure BIOS settings: 1. Click Configuration > BIOS Settings; a BIOS Settings page is displayed as shown in the screenshot below. Figure 221: BIOS Settings The General Information tab is selected by default. The General Information tab shows the general information about the Dash device. Fields Device Label Information Description Name of the selected Dash device Displays the label l names such as Software ID, Version, Manufacturer and Target OS. Describes information for the respective labels 2. Click Boot Order tab to edit the boot order of the selected dash device. A related screenshot is shown below.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 289 Figure 222: Boot Order 3. 4. 5. 6. 7. Select the required device from the Device column and click the required Boot device. This enables the Up Controller and /Down Controller icons. Click icon to move the selected boot device up to change the order of booting. This enables the Save button. Click icon to move the selected boot device down to change the order of booting. This enables the Save button. Click Save to save the configured settings successfully. Click BIOS Attributes tab to change BIOS attribute values. A related screenshot is shown below. Figure 223: BIOS Attributes

290 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 8. Select the required BIOS attributes of the Dash device from the BIOS Attributes tab. 9. Click Enabled or Disabled options available in Change Values column to disable or enable an attribute respectively. 10. Click Save to save the configured settings successfully.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 291 Chapter 25 Tools XMS-DX has a feature to control the power of the dash device, media redirection and text console redirection for the selected dash devices. Configuring Device Power Configuring Power Control Power Control allows the user to change the power state of the managed systems using DX web interface from anywhere in the network. This module allows the user to perform various actions namely Power On, Power Off-Soft, Power Off- Hard, Power Off-Soft Graceful, Power Off-Hard Graceful, Reset, Sleep-Light, Sleep-Deep, Power Cycle (Off-Soft), Power Cycle (Off-Hard), Power Cycle (Off-Soft Graceful), Power Cycle (Off-Hard Graceful), Hibernate, Diagnostic Interrupt (NMI) and Reset Graceful. To configure Power Control, follow the steps below: 1. Select the required device and click Tools > Power Control. A related screenshot is shown below. Multiple device selection is possible.

292 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Figure 224: Power Control The following fields are available in the Power Control page. Field Device Current Status Command Description Identifies the device. Status of the device power. Displays Power On or Power Off. Various commands are used to Power on or Power Off or reset the required device. 2. Select either Power On, Power Off-Soft, Power Off-Hard, Power Off-Soft Graceful, Power Off-Hard Graceful, Reset, Sleep-Light, Sleep-Deep, Power Cycle (Off-Soft), Power Cycle (Off-Hard), Power Cycle (Off-Soft Graceful), Power Cycle (Off-Hard Graceful), Hibernate, Diagnostic Interrupt (NMI), or Reset Graceful state commands from the Set all Actions to: column. This is used for setting the reset and power state actions for all the devices. Selecting the actions from Command drop-down list is used for setting the actions for individual device. All the reset and power state commands will be available in the Set all Actions to: field. Only a particular set of power states supported by the selected device will be available in the Command field. 3. 4. Click the icon, displayed in the Device field, to view the list of supported power states for the selected device. Select the required power states and click Issue Commands to perform the selected operation.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 293 Managing Redirection XMS-DX allows the following redirection for the selected dash-enabled device: Media Redirection Text Redirection Power Operation XMS enables the user to start and stop the redirection in the Redirection window. Media Redirection 1. Click Tools > Redirection. A related screenshot is displayed below. The Redirection window displays the selected device. Figure 225: Redirection Window 2. 3. Select the required dash device and click Start Redirection button. (Or) click Stop Redirection button to stop the started redirection in Redirection page itself. Clicking Start Redirection opens a Security Warning dialog box as displayed in the screenshot below.

294 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Figure 226: Security Warning Dialog Box 4. 5. Select the Always trust content from this publisher check box and click Yes in the Security Warning dialog box to avoid this dialog box from appearing again. Select the I accept the risk and want to run this application check box and click Run in the next Security Warning dialog box. A related screenshot is displayed below. Figure 227: Security Warning Dialog Box - Run 6. A DASH Redirection window appears as displayed in the screenshot below. The Media Redirection tab is selected by default.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 295 Figure 228: DASH Redirection 7. In the Media Redirection tab, under Step 1, click Browse to select an ISO image as the redirection source. 8. Under Step 2, click Start Redirection to start the redirection for selected device successfully. The description for the table available in the Media Redirection tab, under Step 2, is given below.

296 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Field description Fields Device Redirection Status Description IP address of the device Describes the following statuses of the redirected dash device based on the actions performed: Icons Redirection Status Description Active Not Active Not Supported 1. Error in Image Path 2. Redirection Failed 3. Unknown Error Active (Locked from aa.bb.cc.dd) Connection Error 1. Redirection Stopped 2. Redirection Already Stopped 9. Once the redirection is started, the Media Redirection tab will be displayed as shown in the subsequent screenshot.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 297 Figure 229: DASH Redirection - Media Redirection 10. Click Stop Redirection to stop the redirection for the selected device. Text Redirection The Stop Redirection button allows the user to stop the redirection for all IPs whose redirection status is active. The Stop Redirection button is enabled if at least one IP is successfully redirected (Redirection status for IP is active). XMS-DX allows the user to perform text redirection for the selected device. 1. Click Text redirection in the DASH Redirection window. A relevant screenshot is displayed below.

298 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Figure 230: Text Redirection Tab 2. 3. 4. 5. Under Step 1, select the required Redirection Protocol and Terminal to start or stop redirection for the IPs. Select SSH or Telnet from the Select Protocol drop-down list. Click PUTTY, or click Choose Terminal to click Browse for selecting the respective terminal. Under Step 2, click Start Redirection button to start the redirection of the selected device.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 299 The description for the table available in the Text Redirection tab, under Step 2, is given below. Field description Fields Device Redirection Status Description IP address of the device Describes the following statuses of the redirected dash device based on the actions performed: Icons Redirection Status Description Active Not Active 1. Not Supported 2. Protocol Not Supported 1. Failed to Stop Redirection 2. Redirection Failed Active (Locked) 1. Connection Error 2. Launching Terminal Failed Redirection Stopped 6. Clicking Start Redirection opens a PuTTY window as displayed in the screenshot below.

300 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Figure 231: PuTTY Window 7. Once the redirection for the IP is successfully started, the Redirection Status is displayed as Active for the respective IP in the table. A related screenshot is displayed below. Figure 232: Active

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 301 8. Click Stop Redirection button to stop the redirected device in Text Redirection tab. Power Operation The Stop Redirection button allows the user to stop the redirection for all IPs whose redirection status is active. The Stop Redirection button will be enabled if at least one IP is successfully redirected (Redirection status for IP is active). XMS-DX allows the user to perform power operation for the selected dash-enabled device. 1. 2. Click Power Operation in the DASH Redirection window. Under Step 1, select the required IP from the Device column and click Refresh to display the current power status of the selected device in Power Status column. A related screenshot is displayed below. Figure 233: Power Operation

302 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) The description for the table available in the Power Operation tab, under Step 1, is given below. Field description Fields Device Power Status Description IP address of the device Describes the following power statuses of the dash device based on the actions performed: Icons Power Status Description Power On Power Off Connection Error 3. Under Step 2, to turn on the devices, click Power On and click Issue Command. A related screenshot is displayed below. Figure 234: Power Redirection - Power ON 4. To turn off the devices, click Power Off and click Issue Command. A related screenshot is displayed below.

MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) 303 Figure 235: Power Redirection-Power OFF State 5. To turn off the device and to turn it on again, click Power Reset and click Issue Command. A related screenshot is displayed below. Figure 236: Power Operation-Power Reset

304 MegaRAC XMS Client Management Suite User Guide XMS-Dash Management (DX) Enabling the Power Off or Reset button may cause data loss. 6. Click Cancel button to cancel both the selection of the IPs and the power state option.

MegaRAC XMS Client Management Suite User Guide Appendix 305 Chapter 26 Appendix Event Logs For Base Framework In XMS Event Logs, Event Source, Cause and Severity are explained below. Event Source Event source is created by a combination of defined reason codes and reason sub codes. Reason codes are the parameters monitored by each plug-ins and reason sub codes are a special parameter of a particular reason code. Reason Codes General User Security Description When the user does any configurations, an event will be logged. When the user wants to configure user account, an event will be logged. When the user wants to configure the application settings for security purpose, an event will be logged. Reason Sub Codes Discovery Range Firmware Upgrade User Account Login Login Failure Logout Session Expired SSL Description When the user wants to discover the devices, provide a discovery range. At that point, an event will be logged. When a firmware is upgraded to a higher version, that activity will be logged as an event. When a user creates a user account for logging into the application with his user name and password other than the default credentials, an event will be logged. When a user logs into the application, an event will be logged. When a user provides incorrect credentials during login, an event will be logged. When a user logs out of the application, an event will be logged. When the session is expired, an event will be logged. When a new SSL certificate is uploaded, an event will be logged.

306 MegaRAC XMS Client Management Suite User Guide Appendix Cause Codes Cause codes are not specific to any plug-in, and provide a generic descriptive cause for an event. Cause Code Start Stop Pause Resume Threshold Open Close Modified Running / In Progress Complete Failed Succeeded Added Removed Ignored Restarted Description When an application is started, this cause will be logged. When an application is stopped, this cause will be logged. When an application waits for few seconds, this cause will be logged. When an application gets started from the pause state, this cause will be logged. Whenever a health of a device is in warning or critical state, this cause will be logged. When an application is opened, this cause will be logged. When an application is closed, this cause will be logged. When there is a change in Power status or health threshold for the devices, this cause will be logged. When an application or process is in run state, this cause will be logged. Whenever an action is completed, this cause will be logged. When the devices go to the off state, this cause will be logged. When an application is logged successfully, this cause will be logged. When a device is added in a device tree, this cause will be logged. When the user wants the unwanted device to be removed from the device tree, this cause will be logged. When the user wants the unwanted device to be ignored from the device tree, this cause will be logged. When the service is restarted, this cause will be logged. Severity Severity is not specific to any plug-in, and provides a generic descriptive cause for an event.

MegaRAC XMS Client Management Suite User Guide Appendix 307 Severity Unknown Good / Normal Warning Critical Non Recoverable Information Description When the health status of the device is not known, this severity will be logged. When the health status of the device is good or normal, this severity will be logged. When the health status of the device meets the warning threshold, this severity will be logged. When the health status of the device is in critical state, this severity will be logged. When the health status of the device cannot be recovered, this severity will be logged. Information other than health status of the device will be logged as severity. For In-Band Management (HX) Event Source Event source is created by a combination of defined reason codes and reason sub codes. Reason codes are the parameters monitored by each plug-ins and reason sub codes are a special parameter of a particular reason code. Reason Codes Processor Disk Memory Network Process Service Partition Trap Description If processor is chosen as one of the health constraint in UI and if processor load exceeds the health threshold value, then a health event for processor will be logged. If partition is chosen as one of the health constraint in UI and if disk load exceeds the health threshold value, then a health event for disk will be logged. If memory is chosen as one of the health constraint in UI and if memory load exceeds the health threshold value, then a health event for memory will be logged. If network is chosen as one of the health constraint in UI and if network load exceeds the health threshold value, then a health event for network will be logged. If any process (es) is selected for monitoring and if process load exceeds the health threshold value, then a health event for process will be logged. If any service(s) is selected for monitoring and if the service stops running, then a health event for memory will be logged. If partition is chosen as one of the health constraint in UI and if partition load exceeds the health threshold value, then a health event for partition will be logged. Whenever any traps (RAID traps) are received, an event will be logged.

308 MegaRAC XMS Client Management Suite User Guide Appendix Reason Sub Codes Description Load liveliness Represents the load of the health constraints which is chosen in UI like CPU load, Network load etc. Represents the existence of the health constraint like process or service liveliness. Severity Severity is not specific to any plug-in, and provides a generic descriptive cause for an event. Severity Unknown/Pending Good / Normal Warning Critical Non Recoverable Description When the health status of the device is not known, this severity will be logged. When the health status of the device is good or normal, this severity will be logged. When the health status of the device meets the warning threshold, this severity will be logged. When the health status of the device is in critical state, this severity will be logged. When the health status of the device cannot be recovered, this severity will be logged.

MegaRAC XMS Client Management Suite User Guide Appendix 309 For AMT Management (CX) Event Source Event source is created by a combination of defined reason codes and reason sub codes. Reason codes are the parameters monitored by each plug-ins and reason sub codes are a special parameter of a particular reason code. Reason Codes General Application Configuration Description An event will be logged, when the device monitor engines fails to authenticate the global user credentials. An event will be logged, if the status of the application changes. When a user configures any setting, an event will be logged. Reason Sub Codes Device Monitor Event Log Monitor Global User Hardware Refresh Settings Description Captures the Configuration and Application events. Captures the Configuration and Application events. Captures the Configuration events. An event will be logged, when the hardware refresh setting is changed.

310 MegaRAC XMS Client Management Suite User Guide Appendix Cause Codes Cause codes are not specific to any plug-in, and provide a generic descriptive cause for an event. Cause Code Description Start Pause Resume Modified Complete Failed Added When an application is started, this cause will be logged. When an application waits for a few seconds, this cause will be logged. When an application gets resumed from the pause state, this cause will be logged. When there is a change in the configuration, this cause will be logged. Whenever an action is completed, this cause will be logged. When a configuration through XMS fails, this cause will be logged. When a Global user is added to the global user accounts, this cause will be logged. Severity Severity is not specific to any plug-in, and provides a generic descriptive cause for an event. Severity Good / Normal Warning Critical Non Recoverable Information Description When the health status of the device is good or normal, this severity will be logged. When the health status of the device meets the warning threshold, this severity will be logged. When the health status of the device is in critical state, this severity will be logged. When the health status of the device cannot be recovered, this severity will be logged. Information other than health status of the device will be logged as severity.

MegaRAC XMS Client Management Suite User Guide Appendix 311 For Dash Management (DX) Event Source Event source is created by a combination of defined reason codes and reason sub codes. Reason codes are the parameters monitored by each plug-ins and reason sub codes are a special parameter of a particular reason code. Reason Codes General Application Configuration Description An event will be logged, when the device monitor engines fails to authenticate the global user credentials. An event will be logged, if the status of the application changes. When a user configures any setting, an event will be logged. Reason Sub Codes Device Monitor Event Log Monitor Global User Hardware Refresh Settings Global User Authentication Description Captures the Configuration and Application events. Captures the Configuration and Application events. Captures the Configuration events. An event will be logged, when the hardware refresh setting is changed. Captures the General events.

312 MegaRAC XMS Client Management Suite User Guide Appendix Cause Codes Cause codes are not specific to any plug-in, and provide a generic descriptive cause for an event. Cause Code Description Start Pause Resume Modified Complete Failed Added When an application is started, this cause will be logged. When an application waits for a few seconds, this cause will be logged. When an application gets resumed from the pause state, this cause will be logged. When there is a change in the configuration, this cause will be logged. Whenever an action is completed, this cause will be logged. When a configuration through XMS fails, this cause will be logged. When a Global user is added to the global user accounts, this cause will be logged. Severity Severity is not specific to any plug-in, and provides a generic descriptive cause for an event. Severity Good / Normal Warning Critical Non Recoverable Information Description When the health status of the device is good or normal, this severity will be logged. When the health status of the device meets the warning threshold, this severity will be logged. When the health status of the device is in critical state, this severity will be logged. When the health status of the device cannot be recovered, this severity will be logged. Information other than health status of the device will be logged as severity.

MegaRAC XMS Client Management Suite User Guide Appendix 313 WOL-Wake on LAN Support Settings WOL is a technology that allows a computer to turn on or wake up by a network message remotely. A program executed on another computer on the same local area network usually sends the message. This feature helps the Administrator to control the unnecessary power utilization and manages the power effectively. Settings for WOL support from Client side are as follows. 1. 2. 3. From the Power Management Setup, set Power on by PCIE and Power on by PCIE. If there is a Power on by LAN, please enable it too. From the O.S, go to Control Panel >Device Manager. Expand Network Adapters and select the Network Card that is used. Open Properties page. Go to Power Management and enable all the settings. A screenshot is shown below. Figure 237: Power Management 5. Go to Advanced page and set Wake on Magic Packet and System Idle Power Saver to Enabled. Screenshots are shown below.

314 MegaRAC XMS Client Management Suite User Guide Appendix Figure 238: Advanced Figure 239: Advanced

MegaRAC XMS Client Management Suite User Guide Appendix 315 References Refer the following user guides for further information. XMS_Client_Management_Suite_Pre-Configuration_UserGuide Troubleshooting For Base Framework This troubleshooting section is meant for diagnosing some of the problems encountered while managing the devices. Symptom Possible Problem Possible Cause Potential Solution Devices moved to ignored list License verification has reached maximum limit. Maximum number of node count is reached, so the additional devices discovered will be moved to the ignored list. Purchase more licenses. http://www.megarac.com/xms/?page_id=73. OEM validation failure Purchase license for Non-OEM devices. Some dependent plugin is uninstalled. An expected behavior For example: Suppose the user has purchased 10 OEM nodes managed by lite and 3 non-oem nodes managed by deluxe, where the user will be allowed to manage thirteen nodes. After uninstalling the non- OEM nodes, these nodes will be moved to the ignored list. In order to manage the 3 non-oem nodes, the user has to purchase. Httpd exe will not run even after starting the XMS service. In Windows machine, WinHTTP web proxy auto discovery will be running. Stop the winhttp web proxy service and restart the XMS service.

316 MegaRAC XMS Client Management Suite User Guide Appendix SNMP TRAPD will not run even after starting the XMS service. Port number will be used by some other service. XMS uses port 162 to receive SNMP traps. Follow the prerequisite in order to run SNMP TRAPD. Change the port number for SNMP TRAPD manually. Login page is not displayed Unable to log in to XMS. Ports 80/443 are not available. SSM requires ports 80/443 (http), 162 (SNMP TRAP). Make sure no other application is using these ports. Flash player is not supported. Update the flash player.

MegaRAC XMS Client Management Suite User Guide Appendix 317 For In-Band Management (HX) Symptom Possible Problem Possible Cause Potential Solution Access Denied Valid user credentials are not provided. Invalid user credentials Provide valid user credentials. Service Pack is not available. Latest updates not installed. Install SP1. Unable to authenticate host devices. Authentication details are incorrect. WMI Pre-requisites are not met in the client machine. Refer XMS_ Client Management Suite_Pre- Configuration_User Guide for WMI preconfiguration settings. Update the credentials (global or user specific) used for authenticating host devices are correct or not. Configure WMI pre-requisites are in the client machine. Command failed message will be shown for some HX related fields. Windows update is missing. WMI is not configured. Winexe has been killed or not running in Linux. Complete Windows update for the host machines need to be done. Follow WMI prerequisite in order to work with WMI related stuff. Refer XMS_ Client Management Suite Pre- Configuration_UserGuide for more information. Start the Winexe services in the Linux platform. For some specific HA device command Windows update is missing. Need to do complete windows update.

318 MegaRAC XMS Client Management Suite User Guide Appendix failed message is shown for process list, and if HA service is stopped then the devices are moved to unauthenticated. HX not able to discover host devices. No incoming or outgoing ICMP communications are possible. ICMP not configured In Windows Firewall, the ICMP settings are off by default, which means that no incoming or outgoing ICMP communications are allowed. HX device is moving to unauthenticated list. Host device becomes unmanageable and is moved to unauthenticated list. The user credentials which were used to authenticate the host machine got changed. In case of device which has dual OS - OS got changed after host device got rebooted and global credentials don t have the new credential. WMI service in the host machine got stopped/corrupted Either add the new credentials in the global credentials list or update the host machine s user credentials with the new one. Find out the credentials of the new OS which has come after rebooting. Either add the same in the global credentials list or update the host machine s user credentials. Start or Repair WMI service. HX device is moving to ignore list. Host device becomes unmanageable and is moved to the ignored list. OEM validation failed. License node count reached. License validation failed due to malfunction Purchase license for Non-OEM devices. Purchase more licenses. http://www.megarac.com/xms/?page_id= 73. Uninstall the previous product, install new version of the product and then purchase license for the product. Application crash happens HX plug-in s HX backend applications not Install Microsoft Visual C++ 2008 SP1

MegaRAC XMS Client Management Suite User Guide Appendix 319 with "SideBySide" error configuration. functionality fails. started (crashed) due to compatibility. Redistributable Package. Host device of different languages is not showing the information properly. Improper information shown in the UI for the device has an OS with a language other than English. Hosted server doesn t have the specific language package installed. Hosted server need to install specific language pack in order to display information while managing the client device which has OS with language other than English. DDR3 not supported. New hardware information is not supported. To support new hardware information like DDR3 patch/update required to be updated. Virtual machines (Guest OS) not supported. Devices with virtual OS Guest OS) becomes unmanageable. OEM Validation failed as it is based on SMBIOS OEM String for VMs installed on Hyper- V server. Update the SMBIOS OEM String2 to required OEM name to get the host device under managed list.

320 MegaRAC XMS Client Management Suite User Guide Appendix For AMT Management (CX) Symptom CX not able to discover AMT devices. CX not authenticating AMT devices. Bios Update fails IDER or Bios update is not working. Connection Error Try again Later Possible Problem AMT not configured. Authentication details are incorrect. File name special characterization Redirection is not enabled in AMT settings. Network security policy might have been activated. Intel AMT's KVM functionality can only be used with the on-board Intel GPU. The secondary graphical adapters are not supported. For example, if you've installed a new Potential Solution Check the following steps in IE or Firefox http://ipaddress:16992 Example: If IP address of AMT machine is 10.0.6.62, then provide http://10.0.6.62 in the browser and press enter. Log on page will appear, if not AMT is not configured. To configure AMT, refer XMS_ Client Management Suite Pre- Configuration_UserGuide. Check the following steps in IE or Firefox http://ipaddress:16992 Example: If IP address of AMT machine is 10.0.6.62, then provide http://10.0.6.62 in the browser and press enter. Log on page will appear. Now click Log on, and provide valid User name and Password. If log on fails, then either User name or password or both is incorrect. Check whether any special characters like hyphen, dollar available in the file name. Avoid special characters in file name. Press Ctrl+P while booting up to enter into MEBX menu. Make sure to enable Redirection listener, IDE-R. For more information, refer XMS_ Client Management Suite Pre-Configuration_UserGuide. Deactivate network security policy. Ensure that the on-board GPU is switched on. This will be controlled in BIOS settings and the display will be attached to the correct adapter port.

MegaRAC XMS Client Management Suite User Guide Appendix 321 Nvidia or ATI graphics card.

322 MegaRAC XMS Client Management Suite User Guide Appendix For Dash Management (DX) Symptom Unable to redirect text redirection by telnet and ssh. In text redirection, alignment gets messed up when changing the terminal screen size while starting SOL with teraterm. In text redirection, 'Active locked' status is not shown when starting redirection for a device which already has active text redirection session. ISO image is not redirected in Linux DASH system. Possible Problem Auto listen option for SSH and Telnet is enabled. This could be a bug with Teraterm or Dash firmware Might be redirection is going on with 1 protocol and user is trying to launch with another protocol. ISO File content not available in Linux DASH system. Potential Solution Disable the option. Try changing the screen size in putty. When tried with the same protocol, it will show active locked. Try to manually eject the drive.

MegaRAC XMS Client Management Suite User Guide Appendix 323 Technical Support AMI provides technical support for AMI products purchased directly from AMI or from an AMIauthorized reseller only. If You have purchased this product from AMI or from a certified AMI reseller. AMI product was installed as part of a system manufactured by a company other than AMI or you purchased an AMI product from an unauthorized reseller. Then Call AMI technical support at 770-246-8645. Please be prepared to specify the serial number of the product. Call the technical support department of the computer manufacturer or the unauthorized reseller. AMI does not provide direct technical support in this case. Web Site: http://www.ami.com/

324 MegaRAC XMS Client Management Suite User Guide Appendix Index Add Node by IP, Device or Manageability... 254 Add Single Device... 135 Adding Node by IP, Device or Manageability. 90 Alerts... 180 AMT Information... 160 Audit Log... 175 Baseboard... 163, 272 BIOS Settings... 288 BIOS Update... 238 BIOS Update Management... 95 Cause Codes... 306, 310, 312 Chassis... 273 Configuring Discovery Range... 248 Configuring LDAP... 43 Configuring User... 40 Configuring User Consent... 194 CX... 127 Device Discovery... 19 Device Groups... 69 Device Summary Status... 72 Disk Statistics... 124 Email Alerts... 102 Email Destination Configuration... 28 Email Group Configuration... 31 Email Server Configuration... 36 Event Log...58, 105, 178, 260, 281 Event Source... 305, 307, 309, 311 General Information... 157, 270 Global Authentication Manager... 24 Global Database... 60 Hardware Inventory... 159, 272 Health Thresholds... 93 IDE-R... 198 Install XMS...3 KVM... 225 Language Selection... 45 Login... 13 Logout... 14 Manage License... 64 Managing Global Authentication... 249 Media Device Information... 122 Media Redirection... 293 Memory... 164, 274 Memory Information... 121 Memory Statistics... 125 Messaging... 62 Messaging Window... 27 Monitoring Settings... 91, 138, 257 Motherboard Information... 120 Network Security... 181 Network Statistics... 126 Package Information... 117 PCI Information... 122 Power Control... 87, 195, 291 Power Policy... 197 Process List Information... 114 Processor... 166, 275 Processor Information... 120 Processor Statistics... 126 Refresh Settings... 140 Refreshing Data... 259 Report Manager... 51 Reports... 156, 269 Reports Manager... 111 Script Manager... 47, 107, 150, 266 Serial Over LAN... 193 Server Summary... 112 Service List Information... 115 Service Pack Information... 118 Severity... 306, 308, 310, 312 SNMP Trap Alert Settings... 142 SNMP Trap Log... 148, 264 Software Inventory... 279 SSL Configuration... 38 Start XMS Service... 12 Stop XMS Service... 13 Summary... 157, 270 System... 167, 277 System Information... 119 Uninstall XMS...6 USB Information... 123 User Management... 283

MegaRAC XMS Client Management Suite User Guide Appendix 325 vpro... 169 XMS...1 CX...1 DX...1 HX...1 XMS GUI Layout... 17 XMS HX... 80 XMS Logs... 61