Overview This sub-discipline is about the competencies required in order to manage all aspect of Disaster Recovery (DR), as it applies to IT within an. ESKITP6032 1
Performance criteria You must be able to: Carry out specified IT disaster P1 P2 P3 P4 Correctly carry out specified own role and responsibilities during disaster recovery planning and real life disaster recovery scenarios Correctly follow the processes, tools and techniques relating to disaster Comply with all legislation, regulations and external standards, policies, procedures and guidelines that impact on disaster and their deliverables Comply fully with all al requirements for business continuity and all strategy, policies and standards relating to disaster recovery Document specified information relating to IT recovery You must be able to: P5 P6 Accurately capture and document all relevant information, required in order to reinstate or restore IT/technology systems, services and assets Accurately document relevant information relating to external providers involved in disaster recovery, so that it may be referenced in plans and ESKITP6032 2
Knowledge and understanding You need to know and understand: Carry out specified IT disaster K1 Identify: K1.1 own role and responsibilities in disaster recovery planning K1.2 own role and responsibilities in the event of a disaster scenario K1.3 what reporting and communications need to be made to superiors in the event of a disaster scenario K2 Use the processes, tools and techniques relating to disaster recovery K3 Use information required in order to reinstate or restore IT/technology systems, services and assets K4 Operate with: K4.1 Reference to al strategy, policies and standards in disaster K4.2 Integrity and confidentiality during disaster K5 Comply with: K5.1 Business continuity management requirements for disaster recovery K5.2 Legislation, regulations and external standards, policies, procedures and guidelines that impact on disaster and their deliverables K6 Report: K6.1 Actions taken in accordance with personal role and responsibilities during disaster recovery planning K6.2 Actions taken in accordance with personal role and responsibilities during disaster scenarios K7 Communicate: K7.1 Actions taken in accordance with personal role and responsibilities during disaster recovery planning K7.2 Actions taken in accordance with personal role and responsibilities during disaster scenarios K8 Be accountable for: K8.1 Discharging own role and responsibilities during disaster recovery planning K8.2 Discharging own role and responsibilities during disaster scenarios K9 What are the possible implications of failure to recover from a disaster associated with the IT/technology systems, services and assets on an organizations K10 The fact that: K10.1 disaster recovery plans need to be appropriate to the business needs and the potential risks faced by an K10.2 There are external providers of disaster recovery services available that can be used in disaster recovery situations K10.3 Disaster recovery situations often require active support and assistance from external providers, IT/technology product service and equipment suppliers and other partners K10.4 Disaster recovery situations are likely to impact customers of an ESKITP6032 3
K11 Why disaster recovery management are important to an K12 Who leads disaster within own area K13 The importance of: K13.1 having an effective disaster recovery plan (s) K13.2 verifying the accuracy, currency, completeness and relevance of information collected, produced, used and stored during disaster Document specified information relating to IT disaster recovery You need to know and understand: K14 Source/gather/collate K14.1 information required in order to reinstate or restore IT/technology systems, services and assets K15 Document/complete/store: K15.1 Information required in order to reinstate or restore particular IT/technology systems, services and assets K15.2 Information relating to external providers involved in disaster recovery plans and K16 The importance of documenting the deliverables from disaster recovery in a clear and understandable manner K17 The processes, tools and techniques that can be used to conduct and document disaster recovery planning and management ESKITP6032 4
Developed by e-skills UK Version number 1 Date approved September 2009 Indicative review date Validity Status Originating March 2014 Current Original e-skills UK Original URN 6032 Relevant occupations Suite Key words Information and Communication Technology; Systems Support IT and Telecoms System recovery; Backup; Disaster planning ESKITP6032 5