Business Management, Accounting and Administration

Business Management, Accounting and Administration

Redcar & Cleveland College has a strong track record of working closely with employers. We develop the skills of your workforce to help: Improve employee morale Improve customer service Increase productivity Increase quality Increase profitability In addition to a wide range of Business Management, Accounting and Administration courses, we also provide bespoke training solutions designed to meet your specific business needs. If the course you are looking for isn t detailed, please get in touch and we ll aim to help. Your world... Business Management, Accounting and Administration skills are integral to the business environment. You will need a workforce with relevant, up-to-date skills in order to ensure the efficient running of your business and deliver a high quality service. Our offering Redcar & Cleveland College has a wide range of training solutions aimed at businesses just like yours. With courses covering Accounting, Customer Service, Management, Team Working, Communications, English and Maths, plus bespoke training for businesses with very specific needs, we aim to provide you with the skilled workers you need for the future. Your employees will train alongside industry professionals who have a wealth of experience in Business Management, Accounting and Administration. They will have access to specialist facilities within the College, including the Higher Education Centre, which is equipped with the best teaching and learning resources available in addition to relaxation areas, quiet study zones and a Library Learning Centre. 2 www.cleveland.ac.uk 01642 513200

Our courses will benefit: Basic Book-keepers Trainee Accountancy Technicians Administrative staff Small business owners Customer Service Team Leaders Customer Service Managers Middle Managers Senior Managers And more! Courses are mainly studied part-time over varying durations. Visit www.cleveland.ac.uk for individual course information sheets. Course times/dates/venue are negotiable for employers requiring training for multiple employees. Call 01642 513200 to discuss requirements. Every effort has been made to make the information in this brochure correct at time of printing. However, it should only be used as a general guide to course information. Redcar & Cleveland College reserves the right to make amendments in the spirit of implementing improvements or to withdraw a course in the event of insufficient demand at any time. Published June 2013. 3

They said One of the country s leading employers has recommended training courses at Redcar & Cleveland College. Senior members of staff at Sembcorp Utilities, based at the Wilton Site, have completed a number of courses during the past year to aid them in their roles. A group of new and potential managers completed the ILM Level 3 First Line Management course, which included modules in problem solving, managing conflict, presentations, health and safety, managing Joanne Potter HR Manager, completed the ILM Level 7 course The standard of teaching was excellent and the course content very relevant to the work that I do and will be applicable to my career going forward. Plus, the facilities at the College are absolutely excellent. It has everything needed and it s almost on our doorstep. performance, costs and budgets, effective meetings, recruitment, change and stress. They attended Redcar & Cleveland College one day a month for more than a year and completed assignments at home. The senior management team, meanwhile, completed the ILM Level 7 Executive Management course, which included modules on making informed decisions and building commitment to corporate vision and values. They also attended college one day a month, but completed their course in the shorter timescale of six months. Graham Taylor, Sembcorp Utilities Training Development Manager, said: We chose Redcar & Cleveland College because the costs were very reasonable, they offered to deliver what we wanted and when we wanted it, the facilities are excellent and the tutors very professional. We received great feedback from our staff on both courses. They found them useful to their roles and very relevant, and received excellent support in tackling the subjects. The courses weren t designed to be easy and I think some people found them a challenge because they hadn t been to college or university for years, but then got into the swing of it and even enjoyed it. 4 www.cleveland.ac.uk 01642 513200

Business Management, Accounting and Administration Course Level Duration Description Accounting with 2 24 weeks Covers setting up accounting systems, creating customer and supplier accounts, cash payments and Computers SAGE receipts, credit transactions, discounts and the treatment of VAT, using journal entries in the nominal ledger, processing sales and purchase invoices, handling wages, correcting errors and bank reconciliation. Accounting Certificate AAT 2 33 weeks Covers basic accounting 1, basic accounting 2, basic costing, working effectively in accounting and finance and computerised accounting. Accounting Diploma AAT 3 33 weeks Covers accounts preparation, professional ethics, costing, spreadsheets, cash management and indirect tax. Accounting Diploma AAT 4 33 weeks Covers drafting financial statements, management accounting, audit, credit control, and managing accounting systems. Computerised 1 10 weeks Suitable for those wishing to begin computerised book-keeping and gain an entry level qualification. Book-keeping Award IAB Management NVQ 3 1 year Provides first line managers with an opportunity to develop their management performance, become Certificate ILM more effective and to progress their career. Management NVQ 5 1 year Designed for middle managers with a wide span of control and accountability for performance. Covers Diploma ILM developing and evaluating operational plans, providing leadership and direction, planning changes and working productively with colleagues and stakeholders. Management NVQ 7 1 year Designed for senior managers with a high degree of autonomy for deploying resources and achieving Diploma ILM strategic goals. Mandatory units cover developing strategic business plans, strategic direction and leadership and leading change. Continued overleaf www.cleveland.ac.uk 01642 513200 5

Course Level Duration Description Managing Operations 3 1 year Develops the knowledge and skills of first line managers to manage operational aspects of their Award ILM team s work. Covers solving problems and making decisions, planning work efficiently, organising and delegating, managing projects and managing the effective use of equipment. Management & Leadership 3 33 weeks Designed to give practising or aspiring first line managers a solid foundation in their development as Award/Certificate/Diploma a manager. Covers solving problems and making decisions, understanding change in the workplace, ILM planning change in the workplace and achieving objectives through time management. Management & Leadership 5 Flexible The Award provides an introduction to management and leadership skills, qualities and knowledge Award/Certificate/Diploma that may be required for employment in a particular vocational sector. The Certificate and Diploma ILM extend the work-related focus and practical skills required. Executive Management 7 Flexible Covers strategic management, the management of change, leadership, and understanding the Diploma organisational environment. Professional Management 5 Flexible Provides practising managers with the knowledge, skills and confidence to perform effectively as Coaches and Mentors coaches or mentors. Diploma ILM* Finance for Non-Financial CC 2 days Provides an introduction to management accounting for non-specialists, focusing on understanding Managers ILM financial statements, measuring business performance, budgeting and budgetary control and finance for decision-making. Effective Meetings ILM* CC 2 days Covers the planning and running of meetings to improve effectiveness, save time, increase motivation, increase productivity and solve problems. Building an Effective Team CC 2 days Provides managers and team leaders with the skills to build an effective team, enabling team members ILM* to function more efficiently and productively. Planning Change in the CC 2 days Provides managers and team leaders with the skills to initiate a change for the better in their workplace Workplace ILM and to make this as easy as possible for employees. Managing Equality & CC 2 days Provides managers and team leaders with the skills to manage equality and diversity in the workplace. Diversity in the Workplace Communication Skills CC By Develops the necessary skills for candidates to communicate effectively within the business Essential for Business ILM negotiation environment. This includes telephone, reception skills, presentation skills, customer communication, email/social media and written communication. Minutes Made Easy ILM CC 1 day Provides candidates with the skills to prepare for meetings and examines different types of meetings and what this means for the minute taker. CC: College Certificate *Subject to approval 6 www.cleveland.ac.uk 01642 513200

Skills for Life Course Level Duration Description English (including Entry, 32 weeks Provides the basic English skills you need to progress in life. Covers spelling, punctuation, form filling, Functional Skills) E1, E2, letter writing and reading and functional skills in English. E3, L1, L2 Mathematics (including Entry, 32 weeks Provides the basic Maths skills you need to progress in life. Covers arithmetic, shopping bills/planning, Functional Skills) E1, E2, number skills, measurement, using the computer and functional skills in Maths. E3, L1, L2 English GCSE 2 1 year Part-time evening class to develop candidates skills in reading, writing, speaking and listening to achieve a grade C+ in GCSE English. Mathematics GCSE 2 1 year Part-time evening class to develop candidates skills in numeracy to achieve a grade C+ in GCSE Maths. 7

An apprentice could help your business! Apprentices develop skills through on the job training whilst gaining nationally recognised qualifications that are truly valued by employers. We provide Apprenticeships in: Subject Intermediate Advanced Accounting Business & Administration Customer Service IT, Software, Web & Telecoms Professionals Retail For further information on how an apprentice could help your business, call 01642 513200. NVQs/Diplomas in the workplace Develop your staff, invest in their training, build your business and be more competitive. NVQs/Diplomas available: Accountancy L2 & L3 Business Administration L2, L3 & L4 Customer Service L2 & L3 ILM Management L3 ILM Team Leading L2 Retail Skills L2 Specialist facilities See our facilities leaflet for further information about our specialist training centres and equipment. Corporation Road, Redcar TS10 1EZ 01642 513200 www.cleveland.ac.uk