ERP Template Rollouts to China Joerg HEIL Guangzhou, 2013.10.17 1
Agenda About us local ERP solutions vs. SAP Rollout definition Rollout strategies Local requirements Project plan Success factors / Lessons learned 2
About us hartung:consult @ worldwide Berlin Shanghai Beijing Chengdu Singapore Kuala Lumpur Kerala San Jose Team: > 300 employees worldwide covering all SAP modules & products > 20 years international experience Cross-cultural company identity Close cooperation between locations
About us hartung:consult @ China Wholly Foreign Owned Enterprise (WFOE) Founded 1995 in Shanghai First local Partner of SAP China Subsidiaries in Beijing and Chengdu About 100 consultants More than 600 projects for over 300 customers Enjoys a very high customer loyalty 4
About us SAP services SAP Rollout SAP Implementation SAP Training SAP Technical Support SAP Helpdesk / AMS SAP Consulting Business Consulting / Coaching 5
Agenda About us local ERP solutions vs. SAP Rollout definition Rollout strategies Local requirements Project plan Success factors / Lessons learned 6
Local ERP Solutions vs. SAP Kingdee / Yonyou Main local competitors in China are Yonyou and Kingdee Kingdee Product K/3 Implementation in few weeks Yonyou (formerly Ufida) Product NC / U9 Can be implemented in a few days Both solutions provide simple but good functionalities Sufficient as a local FI solution 7
Local ERP Solutions vs. SAP SAP SAP ERP Integration of Modules and Processes Integration of Master data Reduction of Interfaces Highly Customizable Source code readable / modifiable Standard software SAP Business One Simple stand alone system Without add-on for companies without production / or with just simple assembly SAP By Design Hosted solution (servers in Germany) Highly integrated processes Not very customizable 8
Agenda About us local ERP solutions vs. SAP Rollout definition Rollout strategies Local requirements Project plan Success factors / Lessons learned 9
Rollout definition ERP Rollout An existing ERP system is used as a reference Processes and Business models are similar Different concepts: Central system (all countries in one server) Regional system Local system (own server either locally or remotely) 10
Agenda About us local ERP solutions vs. SAP Rollout definition Rollout strategies Local requirements Project plan Success factors / Lessons learned 11
Rollout strategies close vs. independent approach Very close to template Only legal requirements are modified Often used for greenfield projects Processes are introduced rather than a system Very independent implementation Template is only used as a suggestion Often used for companies which operate in China for more than a few years Processes are very difficult to change once they have been established 12
Rollout strategies Flexible approach Flexible approach Template is used whenever possible and useful Many discussions are necessary Differentiate between processes and report Minimize deltas by charging for them Key-user training should focus on template 13
Agenda About us local ERP solutions vs. SAP Rollout definition Rollout strategies Local requirements Project plan Success factors / Lessons learned 14
Local requirements Technical requirements Server location Server has not to be located in China Availability Security Support Unicode Unicode for systems with Chinese language Migration to Unicode might take several months Printing Especially important for high-volume and matrix printing Other requirements Enhancement package (at least ERP 6 EHP 4) New General Ledger 15
Local requirements Financial requirements System Approval Required reports (e.g. cash flow statement, balance sheet) Chinese language Chinese manual Parallel run of systems Chart of Accounts E-banking Asset Accounting 16
Local requirements Logistic requirements Material Management Bonded Warehouse Sales & Distribution Golden Tax Interface Samples Human Capital Management 17
Local requirements Non-legal requirements Processes in China often more flexible Legacy systems are very simple and might be just Excel based Departments work in general more independent from others 18
Agenda About us local ERP solutions vs. SAP Rollout definition Rollout strategies Local requirements Project plan Success factors / Lessons learned 19
Project Plan Preparation Preparation (about 1 week) Data cleansing (should start as early as possible) Project Plan Project Team Key-user Training Factory Game 20
Project Plan Business Training Factory hartung:consult h:c asia 21
Project Plan Business Blueprint Business Blueprint (about 1-2 months) Template introduction As-Is Analysis Gaps Business Blueprint Confirmation of Business Blueprint 22
Project Plan Realization / Go-Live Preparation Realization (about 1-2 months) Customizing Authorizations Unit Test Integration Test Go-Live Preparation (about 1 months) Documentation Training Data Upload 23
Project Plan Go-Live Go-Live (about 1 months) Cut-over Support 1 st month-end-closing 24
Agenda About us local ERP solutions vs. SAP Rollout definition Rollout strategies Local requirements Project plan Success factors / Lessons learned 25
Success Factors / Lessons learned Approach All-you-can-eat Flat Sharing Master data collection / cleansing should start as early as possible Fluctuation Acceptance of system Avoid by-passing of system Strong support directly after go-live Select the right team Decision making. 26
Success Factors / Lessons learned Change management An ERP Rollout is not a technology project ERP Rollouts in China are generally very successful compared with ERP implementations in the headquarter. 27
Thank you! 韩 昀 凯 Joerg Heil 总 经 理 General Manager hartung:consult consult 哈 通 咨 询 ( 上 海 ) 有 限 公 司 上 海 市 北 京 西 路 1701 号 静 安 中 华 大 厦 2302 室 邮 编 : 200040 电 话 : 021-6288 3010 传 真 : 021-6288 3007 网 址 : www.hartung.com.cn 邮 件 : joerg.heil@hartung.com.cn hartung:consult 2302,JingAn China Tower 1701, Beijing Rd. (W) Shanghai 200040 Tel.: +86-21-6288 3010 Fax: +86-21-6288 3007 Web: www.hartung.com.cn E-mail: joerg.heil@hartung.com.cn Shanghai Beijing Chengdu